音声分析市場：コンポーネント、タイプ、チャネル、組織規模、展開、エンドユーザー別-2025-2030年の世界予測

音声分析市場の2023年の市場規模は28億3,000万米ドルで、2024年には32億9,000万米ドルに達すると予測され、CAGR 16.95％で成長し、2030年には84億7,000万米ドルに達すると予測されています。

音声分析では、記録された顧客との会話を処理・分析し、企業にとって価値あるインサイトを抽出します。この技術の必要性は、顧客満足度を高め、エージェントのパフォーマンスを向上させ、顧客の感情や行動を理解することで競争優位性を獲得する必要性から生じています。音声分析の用途は、通信、BFSI（銀行、金融サービス、保険）、小売、ヘルスケアなどの業界にわたっており、コンプライアンスの監視、解約の削減、マーケティング戦略の最適化などに使用されています。最終的な使用範囲としては、企業は生のコミュニケーションデータを意思決定や戦略的プランニングのための実用的なインテリジェンスに変換するために音声分析を導入しています。

主な市場促進要因としては、AIと機械学習の進歩により、より高度で正確な音声認識システムの実現、顧客中心のビジネスモデルへの傾向の高まりなどが挙げられます。クラウドベースのソリューションとリアルタイム分析の採用が進むことで、市場プレーヤーが革新的な製品を模索する機会が広がっています。しかし、データプライバシーへの懸念、高い導入コスト、言語の多様性などの課題が、市場の成長を妨げる可能性があります。また、感情のニュアンスや文脈を正確に捉える上での課題も、こうしたシステムに完全に依存する上での課題となっています。

潜在的なビジネスチャンスは、多言語分析を取り入れること、ブランドの評判管理のためのセンチメント分析における音声分析の使用を拡大すること、より包括的な洞察のためにこれらの技術を顧客関係管理（CRM）ソフトウェアと統合することにあります。イノベーションは、自然言語処理（NLP）機能の強化や、より直感的なユーザーインターフェースの開発に重点を置くことができます。市場の性質はダイナミックであり、音声データの洞察の価値を認識する企業が増えるにつれて、継続的な成長が予測されます。

このような機会を活用するために、企業は高度な分析機能の研究開発に投資し、顧客のプライバシーを優先すべきです。人間の専門知識と技術的ソリューションを組み合わせたハイブリッドモデルの導入も、音声分析アプリケーションが提供する価値を高めながら、現在の限界を克服する上で効果的です。

市場力学：急速に進化する音声分析市場の主要市場インサイトを公開

音声分析市場は、需要と供給のダイナミックな相互作用によって変貌を遂げています。このような市場力学の進化を理解することで、企業は十分な情報に基づいた投資決定、戦略的決定の精緻化、そして新たなビジネスチャンスの獲得に備えることができます。こうした動向を包括的に把握することで、企業は政治的、地理的、技術的、社会的、経済的な領域にわたる様々なリスクを軽減することができるとともに、消費者行動とそれが製造コストや購買動向に与える影響をより明確に理解することができます。

• 市場促進要因
  • 産業別で多数の顧客とのやり取りを処理するために音声分析の利用が加速
  • ビジネスプロセスアウトソーシング（BPO）部門からの音声分析ソリューションに対するニーズの高まり
  • ヘルスケアやBFSI分野での顧客維持率向上のためのクラウドベースの音声分析ソリューションの活用
• 市場抑制要因
  • 高コストと熟練した専門家の不足
• 市場機会
  • リアルタイムの実用的な洞察を促進する先進技術の統合
  • 新しい音声分析プラットフォームの開発に有利な資金調達環境
• 市場の課題
  • 音声分析の使用に伴うデータプライバシーとセキュリティの問題

ポーターのファイブフォース：音声分析市場をナビゲートする戦略ツール

ポーターのファイブフォースフレームワークは、音声分析市場の競合情勢を理解するための重要なツールです。ポーターのファイブフォース・フレームワークは、企業の競争力を評価し、戦略的機会を探るための明確な手法を提供します。このフレームワークは、企業が市場内の勢力図を評価し、新規事業の収益性を判断するのに役立ちます。これらの洞察により、企業は自社の強みを活かし、弱みに対処し、潜在的な課題を回避することができ、より強靭な市場でのポジショニングを確保することができます。

PESTLE分析：音声分析市場における外部からの影響の把握

外部マクロ環境要因は、音声分析市場の業績ダイナミクスを形成する上で極めて重要な役割を果たします。政治的、経済的、社会的、技術的、法的、環境的要因の分析は、これらの影響をナビゲートするために必要な情報を提供します。PESTLE要因を調査することで、企業は潜在的なリスクと機会をよりよく理解することができます。この分析により、企業は規制、消費者の嗜好、経済動向の変化を予測し、先を見越した積極的な意思決定を行う準備ができます。

市場シェア分析音声分析市場における競合情勢の把握

音声分析市場の詳細な市場シェア分析により、ベンダーの業績を包括的に評価することができます。企業は、収益、顧客ベース、成長率などの主要指標を比較することで、競争上のポジショニングを明らかにすることができます。この分析により、市場の集中、断片化、統合の動向が明らかになり、ベンダーは競争が激化する中で自社の地位を高める戦略的意思決定を行うために必要な知見を得ることができます。

FPNVポジショニング・マトリックス音声分析市場におけるベンダーのパフォーマンス評価

FPNVポジショニングマトリックスは、音声分析市場においてベンダーを評価するための重要なツールです。このマトリックスにより、ビジネス組織はベンダーのビジネス戦略と製品満足度に基づき評価することで、目標に沿った十分な情報に基づいた意思決定を行うことができます。4つの象限によってベンダーを明確かつ正確にセグメント化し、戦略目標に最適なパートナーやソリューションを特定することができます。

戦略分析と推奨音声分析市場における成功への道筋を描く

音声分析市場の戦略分析は、世界市場でのプレゼンス強化を目指す企業にとって不可欠です。主要なリソース、能力、業績指標を見直すことで、企業は成長機会を特定し、改善に取り組むことができます。このアプローチにより、競合情勢における課題を克服し、新たなビジネスチャンスを活かして長期的な成功を収めるための体制を整えることができます。

本レポートでは、主要な注目分野を網羅した市場の包括的な分析を提供しています：

1.市場の浸透度：現在の市場環境の詳細なレビュー、主要企業による広範なデータ、市場でのリーチと全体的な影響力の評価。

2.市場の開拓度：新興市場における成長機会を特定し、既存分野における拡大可能性を評価し、将来の成長に向けた戦略的ロードマップを提供します。

3.市場の多様化：最近の製品発売、未開拓の地域、業界の主要な進歩、市場を形成する戦略的投資を分析します。

4.競合の評価と情報：競合情勢を徹底的に分析し、市場シェア、事業戦略、製品ポートフォリオ、認証、規制当局の承認、特許動向、主要企業の技術進歩などを検証します。

5.製品開発およびイノベーション：将来の市場成長を促進すると期待される最先端技術、研究開発活動、製品イノベーションをハイライトしています。

また、利害関係者が十分な情報を得た上で意思決定できるよう、重要な質問にも答えています：

1.現在の市場規模と今後の成長予測は？

2.最高の投資機会を提供する製品、セグメント、地域はどこか？

3.市場を形成する主な技術動向と規制の影響とは？

4.主要ベンダーの市場シェアと競合ポジションは？

5.ベンダーの市場参入・撤退戦略の原動力となる収益源と戦略的機会は何か？

目次

第1章 序文

第2章 調査手法

第3章 エグゼクティブサマリー

第4章 市場の概要

第5章 市場洞察

• 市場力学
  • 促進要因
    • 音声分析の使用を加速し、さまざまな産業分野にわたる多数の顧客とのやり取りを処理する
    • ビジネスプロセスアウトソーシング（BPO）部門からの音声分析ソリューションの需要の高まり
    • ヘルスケアおよびBFSIセクターにおける顧客維持率を高めるためのクラウドベースの音声分析ソリューションのアプリケーション
  • 抑制要因
    • コストが高く、熟練した専門家が不足している
  • 機会
    • リアルタイムで実用的な洞察を促進する高度なテクノロジーの統合
    • 新しい音声分析プラットフォームの開発に有利な資金調達情勢
  • 課題
    • 音声分析の使用に関連するデータのプライバシーとセキュリティの問題
• 市場セグメンテーション分析
  • コンポーネント：音声分析ソフトウェアの動作のために音声分析でハードウェアの使用が増加
  • 最終用途：ITおよび通信業界における顧客サービス業務の強化のための音声分析の高い可能性
• ポーターのファイブフォース分析
• PESTEL分析
  • 政治的
  • 経済
  • 社交
  • 技術的
  • 法律上
  • 環境

第6章 音声分析市場：コンポーネント別

• ハードウェア
• ソリューション
  • インデックス作成とクエリツール
  • 品質管理
  • レポートと視覚化ツール
  • 根本原因分析
  • 音声エンジン

第7章 音声分析市場：タイプ別

• 通話後の音声分析
• リアルタイム音声分析

第8章 音声分析市場：チャネル別

• 放送メディアとコンテンツ制作
• セールスおよびテレマーケティングの電話
• ソーシャルメディア
• ボイスメールとIVRシステム
• VOIPおよびメッセージングプラットフォーム
• ウェビナーとバーチャルミーティング

第9章 音声分析市場：組織規模別

• 大企業
• 中小企業

第10章 音声分析市場：展開別

• クラウド上
• オンプレミス

第11章 音声分析市場：最終用途別

• 銀行、金融サービス、保険
• 教育
• 政府および公共部門
• ヘルスケアとライフサイエンス
• ITおよび通信
• 製造業
• 小売・消費財
• 運輸・物流
• 旅行・ホスピタリティ

第12章 南北アメリカの音声分析市場

• アルゼンチン
• ブラジル
• カナダ
• メキシコ
• 米国

第13章 アジア太平洋地域の音声分析市場

• オーストラリア
• 中国
• インド
• インドネシア
• 日本
• マレーシア
• フィリピン
• シンガポール
• 韓国
• 台湾
• タイ
• ベトナム

第14章 欧州・中東・アフリカの音声分析市場

• デンマーク
• エジプト
• フィンランド
• フランス
• ドイツ
• イスラエル
• イタリア
• オランダ
• ナイジェリア
• ノルウェー
• ポーランド
• カタール
• ロシア
• サウジアラビア
• 南アフリカ
• スペイン
• スウェーデン
• スイス
• トルコ
• アラブ首長国連邦
• 英国

第15章 競合情勢

• 市場シェア分析2023
• FPNVポジショニングマトリックス, 2023
• 競合シナリオ分析
  • Xdroidは、高度なNLPベースの機能を備えた優れた音声分析を提供します
  • MicrosoftとCanary Speechが提携し、AIを活用した音声分析を推進
  • AirtelはNVIDIAと連携して顧客サービス変革のためのAI搭載音声分析ソリューションを導入
• 戦略分析と提言

企業一覧

• 3CLogic Inc.
• Almawave S.p.A. by AlmavivA S.p.A.
• Alvaria, Inc.
• Amazon.com, Inc.
• Aural Analytics, Inc.
• Avaya Inc.
• Business Systems（UK）Ltd
• Calabrio, Inc.
• CallMiner, Inc.
• CallTrackingMetrics LLC
• Castel Communications LLC
• Contact Cubed, LLC
• Daisee Pty Ltd.
• Deepgram, Inc.
• Delacon Pty Ltd.
• Dialpad, Inc.
• Enghouse Systems Limited
• Five9, Inc. by Zoom Video Communications, Inc.
• Genesys Cloud Services, Inc.
• Gnani Innovations Private Limited
• Google LLC by Alphabet Inc.
• Intelligent Voice Ltd.
• Invoca, Inc.
• Marchex, Inc.
• Medallia, Inc.
• NeoSound Intelligence B.V.
• NICE Ltd.
• Open Text Corporation
• Ozonetel Communications Pvt Ltd.
• Picovoice Inc.
• Qualtrics LLC by SAP SE
• Salesken Pvt. Ltd.
• Speech-i Limited by CEDAT85 SRL
• Talkdesk, Inc.
• TATWA Technologies Ltd.
• Tethr
• TTEC Holdings, Inc.
• Uniphore Technologies Inc.
• Verint Systems, Inc.
• VoiceBase, Inc. by LivePerson, Inc.
• Xdroid

LIST OF FIGURES

• FIGURE 1. SPEECH ANALYTICS MARKET RESEARCH PROCESS
• FIGURE 2. SPEECH ANALYTICS MARKET SIZE, 2023 VS 2030
• FIGURE 3. GLOBAL SPEECH ANALYTICS MARKET SIZE, 2018-2030 (USD MILLION)
• FIGURE 4. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY REGION, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 5. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 6. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2023 VS 2030 (%)
• FIGURE 7. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 8. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY TYPE, 2023 VS 2030 (%)
• FIGURE 9. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY TYPE, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 10. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY CHANNEL, 2023 VS 2030 (%)
• FIGURE 11. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY CHANNEL, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 12. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2023 VS 2030 (%)
• FIGURE 13. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 14. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2023 VS 2030 (%)
• FIGURE 15. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 16. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY END-USE, 2023 VS 2030 (%)
• FIGURE 17. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY END-USE, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 18. AMERICAS SPEECH ANALYTICS MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
• FIGURE 19. AMERICAS SPEECH ANALYTICS MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 20. UNITED STATES SPEECH ANALYTICS MARKET SIZE, BY STATE, 2023 VS 2030 (%)
• FIGURE 21. UNITED STATES SPEECH ANALYTICS MARKET SIZE, BY STATE, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 22. ASIA-PACIFIC SPEECH ANALYTICS MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
• FIGURE 23. ASIA-PACIFIC SPEECH ANALYTICS MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 24. EUROPE, MIDDLE EAST & AFRICA SPEECH ANALYTICS MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
• FIGURE 25. EUROPE, MIDDLE EAST & AFRICA SPEECH ANALYTICS MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 26. SPEECH ANALYTICS MARKET SHARE, BY KEY PLAYER, 2023
• FIGURE 27. SPEECH ANALYTICS MARKET, FPNV POSITIONING MATRIX, 2023

LIST OF TABLES

• TABLE 1. SPEECH ANALYTICS MARKET SEGMENTATION & COVERAGE
• TABLE 2. UNITED STATES DOLLAR EXCHANGE RATE, 2018-2023
• TABLE 3. GLOBAL SPEECH ANALYTICS MARKET SIZE, 2018-2030 (USD MILLION)
• TABLE 4. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY REGION, 2018-2030 (USD MILLION)
• TABLE 5. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
• TABLE 6. SPEECH ANALYTICS MARKET DYNAMICS
• TABLE 7. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 8. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY HARDWARE, BY REGION, 2018-2030 (USD MILLION)
• TABLE 9. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY SOLUTIONS, BY REGION, 2018-2030 (USD MILLION)
• TABLE 10. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY INDEXING & QUERY TOOLS, BY REGION, 2018-2030 (USD MILLION)
• TABLE 11. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY QUALITY MANAGEMENT, BY REGION, 2018-2030 (USD MILLION)
• TABLE 12. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY REPORTING & VISUALIZATION TOOLS, BY REGION, 2018-2030 (USD MILLION)
• TABLE 13. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY ROOT CAUSE ANALYSIS, BY REGION, 2018-2030 (USD MILLION)
• TABLE 14. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY SPEECH ENGINE, BY REGION, 2018-2030 (USD MILLION)
• TABLE 15. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 16. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 17. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY POST-CALL SPEECH ANALYTICS, BY REGION, 2018-2030 (USD MILLION)
• TABLE 18. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY REAL-TIME SPEECH ANALYTICS, BY REGION, 2018-2030 (USD MILLION)
• TABLE 19. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY CHANNEL, 2018-2030 (USD MILLION)
• TABLE 20. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY BROADCAST MEDIA & CONTENT PRODUCTION, BY REGION, 2018-2030 (USD MILLION)
• TABLE 21. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY SALES & TELEMARKETING CALLS, BY REGION, 2018-2030 (USD MILLION)
• TABLE 22. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY SOCIAL MEDIA, BY REGION, 2018-2030 (USD MILLION)
• TABLE 23. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY VOICEMAILS & IVR SYSTEMS, BY REGION, 2018-2030 (USD MILLION)
• TABLE 24. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY VOIP & MESSAGING PLATFORMS, BY REGION, 2018-2030 (USD MILLION)
• TABLE 25. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY WEBINARS & VIRTUAL MEETINGS, BY REGION, 2018-2030 (USD MILLION)
• TABLE 26. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 27. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY LARGE ENTERPRISES, BY REGION, 2018-2030 (USD MILLION)
• TABLE 28. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY SMALL & MEDIUM ENTERPRISES, BY REGION, 2018-2030 (USD MILLION)
• TABLE 29. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 30. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY ON-CLOUD, BY REGION, 2018-2030 (USD MILLION)
• TABLE 31. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY ON-PREMISE, BY REGION, 2018-2030 (USD MILLION)
• TABLE 32. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 33. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY BANKING, FINANCIAL SERVICES, & INSURANCE, BY REGION, 2018-2030 (USD MILLION)
• TABLE 34. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY EDUCATION, BY REGION, 2018-2030 (USD MILLION)
• TABLE 35. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY GOVERNMENT & PUBLIC SECTOR, BY REGION, 2018-2030 (USD MILLION)
• TABLE 36. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY HEALTHCARE & LIFE SCIENCES, BY REGION, 2018-2030 (USD MILLION)
• TABLE 37. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY IT & TELECOMMUNICATIONS, BY REGION, 2018-2030 (USD MILLION)
• TABLE 38. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY MANUFACTURING, BY REGION, 2018-2030 (USD MILLION)
• TABLE 39. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY RETAIL & CONSUMER GOODS, BY REGION, 2018-2030 (USD MILLION)
• TABLE 40. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY TRANSPORTATION & LOGISTICS, BY REGION, 2018-2030 (USD MILLION)
• TABLE 41. GLOBAL SPEECH ANALYTICS MARKET SIZE, BY TRAVEL & HOSPITALITY, BY REGION, 2018-2030 (USD MILLION)
• TABLE 42. AMERICAS SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 43. AMERICAS SPEECH ANALYTICS MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 44. AMERICAS SPEECH ANALYTICS MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 45. AMERICAS SPEECH ANALYTICS MARKET SIZE, BY CHANNEL, 2018-2030 (USD MILLION)
• TABLE 46. AMERICAS SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 47. AMERICAS SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 48. AMERICAS SPEECH ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 49. AMERICAS SPEECH ANALYTICS MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
• TABLE 50. ARGENTINA SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 51. ARGENTINA SPEECH ANALYTICS MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 52. ARGENTINA SPEECH ANALYTICS MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 53. ARGENTINA SPEECH ANALYTICS MARKET SIZE, BY CHANNEL, 2018-2030 (USD MILLION)
• TABLE 54. ARGENTINA SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 55. ARGENTINA SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 56. ARGENTINA SPEECH ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 57. BRAZIL SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 58. BRAZIL SPEECH ANALYTICS MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 59. BRAZIL SPEECH ANALYTICS MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 60. BRAZIL SPEECH ANALYTICS MARKET SIZE, BY CHANNEL, 2018-2030 (USD MILLION)
• TABLE 61. BRAZIL SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 62. BRAZIL SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 63. BRAZIL SPEECH ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 64. CANADA SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 65. CANADA SPEECH ANALYTICS MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 66. CANADA SPEECH ANALYTICS MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 67. CANADA SPEECH ANALYTICS MARKET SIZE, BY CHANNEL, 2018-2030 (USD MILLION)
• TABLE 68. CANADA SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 69. CANADA SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 70. CANADA SPEECH ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 71. MEXICO SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 72. MEXICO SPEECH ANALYTICS MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 73. MEXICO SPEECH ANALYTICS MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 74. MEXICO SPEECH ANALYTICS MARKET SIZE, BY CHANNEL, 2018-2030 (USD MILLION)
• TABLE 75. MEXICO SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 76. MEXICO SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 77. MEXICO SPEECH ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 78. UNITED STATES SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 79. UNITED STATES SPEECH ANALYTICS MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 80. UNITED STATES SPEECH ANALYTICS MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 81. UNITED STATES SPEECH ANALYTICS MARKET SIZE, BY CHANNEL, 2018-2030 (USD MILLION)
• TABLE 82. UNITED STATES SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 83. UNITED STATES SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 84. UNITED STATES SPEECH ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 85. UNITED STATES SPEECH ANALYTICS MARKET SIZE, BY STATE, 2018-2030 (USD MILLION)
• TABLE 86. ASIA-PACIFIC SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 87. ASIA-PACIFIC SPEECH ANALYTICS MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 88. ASIA-PACIFIC SPEECH ANALYTICS MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 89. ASIA-PACIFIC SPEECH ANALYTICS MARKET SIZE, BY CHANNEL, 2018-2030 (USD MILLION)
• TABLE 90. ASIA-PACIFIC SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 91. ASIA-PACIFIC SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 92. ASIA-PACIFIC SPEECH ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 93. ASIA-PACIFIC SPEECH ANALYTICS MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
• TABLE 94. AUSTRALIA SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 95. AUSTRALIA SPEECH ANALYTICS MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 96. AUSTRALIA SPEECH ANALYTICS MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 97. AUSTRALIA SPEECH ANALYTICS MARKET SIZE, BY CHANNEL, 2018-2030 (USD MILLION)
• TABLE 98. AUSTRALIA SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 99. AUSTRALIA SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 100. AUSTRALIA SPEECH ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 101. CHINA SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 102. CHINA SPEECH ANALYTICS MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 103. CHINA SPEECH ANALYTICS MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 104. CHINA SPEECH ANALYTICS MARKET SIZE, BY CHANNEL, 2018-2030 (USD MILLION)
• TABLE 105. CHINA SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 106. CHINA SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 107. CHINA SPEECH ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 108. INDIA SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 109. INDIA SPEECH ANALYTICS MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 110. INDIA SPEECH ANALYTICS MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 111. INDIA SPEECH ANALYTICS MARKET SIZE, BY CHANNEL, 2018-2030 (USD MILLION)
• TABLE 112. INDIA SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 113. INDIA SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 114. INDIA SPEECH ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 115. INDONESIA SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 116. INDONESIA SPEECH ANALYTICS MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 117. INDONESIA SPEECH ANALYTICS MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 118. INDONESIA SPEECH ANALYTICS MARKET SIZE, BY CHANNEL, 2018-2030 (USD MILLION)
• TABLE 119. INDONESIA SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 120. INDONESIA SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 121. INDONESIA SPEECH ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 122. JAPAN SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 123. JAPAN SPEECH ANALYTICS MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 124. JAPAN SPEECH ANALYTICS MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 125. JAPAN SPEECH ANALYTICS MARKET SIZE, BY CHANNEL, 2018-2030 (USD MILLION)
• TABLE 126. JAPAN SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 127. JAPAN SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 128. JAPAN SPEECH ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 129. MALAYSIA SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 130. MALAYSIA SPEECH ANALYTICS MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 131. MALAYSIA SPEECH ANALYTICS MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 132. MALAYSIA SPEECH ANALYTICS MARKET SIZE, BY CHANNEL, 2018-2030 (USD MILLION)
• TABLE 133. MALAYSIA SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 134. MALAYSIA SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 135. MALAYSIA SPEECH ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 136. PHILIPPINES SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 137. PHILIPPINES SPEECH ANALYTICS MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 138. PHILIPPINES SPEECH ANALYTICS MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 139. PHILIPPINES SPEECH ANALYTICS MARKET SIZE, BY CHANNEL, 2018-2030 (USD MILLION)
• TABLE 140. PHILIPPINES SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 141. PHILIPPINES SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 142. PHILIPPINES SPEECH ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 143. SINGAPORE SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 144. SINGAPORE SPEECH ANALYTICS MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 145. SINGAPORE SPEECH ANALYTICS MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 146. SINGAPORE SPEECH ANALYTICS MARKET SIZE, BY CHANNEL, 2018-2030 (USD MILLION)
• TABLE 147. SINGAPORE SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 148. SINGAPORE SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 149. SINGAPORE SPEECH ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 150. SOUTH KOREA SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 151. SOUTH KOREA SPEECH ANALYTICS MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 152. SOUTH KOREA SPEECH ANALYTICS MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 153. SOUTH KOREA SPEECH ANALYTICS MARKET SIZE, BY CHANNEL, 2018-2030 (USD MILLION)
• TABLE 154. SOUTH KOREA SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 155. SOUTH KOREA SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 156. SOUTH KOREA SPEECH ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 157. TAIWAN SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 158. TAIWAN SPEECH ANALYTICS MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 159. TAIWAN SPEECH ANALYTICS MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 160. TAIWAN SPEECH ANALYTICS MARKET SIZE, BY CHANNEL, 2018-2030 (USD MILLION)
• TABLE 161. TAIWAN SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 162. TAIWAN SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 163. TAIWAN SPEECH ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 164. THAILAND SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 165. THAILAND SPEECH ANALYTICS MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 166. THAILAND SPEECH ANALYTICS MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 167. THAILAND SPEECH ANALYTICS MARKET SIZE, BY CHANNEL, 2018-2030 (USD MILLION)
• TABLE 168. THAILAND SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 169. THAILAND SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 170. THAILAND SPEECH ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 171. VIETNAM SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 172. VIETNAM SPEECH ANALYTICS MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 173. VIETNAM SPEECH ANALYTICS MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 174. VIETNAM SPEECH ANALYTICS MARKET SIZE, BY CHANNEL, 2018-2030 (USD MILLION)
• TABLE 175. VIETNAM SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 176. VIETNAM SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 177. VIETNAM SPEECH ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 178. EUROPE, MIDDLE EAST & AFRICA SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 179. EUROPE, MIDDLE EAST & AFRICA SPEECH ANALYTICS MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 180. EUROPE, MIDDLE EAST & AFRICA SPEECH ANALYTICS MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 181. EUROPE, MIDDLE EAST & AFRICA SPEECH ANALYTICS MARKET SIZE, BY CHANNEL, 2018-2030 (USD MILLION)
• TABLE 182. EUROPE, MIDDLE EAST & AFRICA SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 183. EUROPE, MIDDLE EAST & AFRICA SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 184. EUROPE, MIDDLE EAST & AFRICA SPEECH ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 185. EUROPE, MIDDLE EAST & AFRICA SPEECH ANALYTICS MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
• TABLE 186. DENMARK SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 187. DENMARK SPEECH ANALYTICS MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 188. DENMARK SPEECH ANALYTICS MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 189. DENMARK SPEECH ANALYTICS MARKET SIZE, BY CHANNEL, 2018-2030 (USD MILLION)
• TABLE 190. DENMARK SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 191. DENMARK SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 192. DENMARK SPEECH ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 193. EGYPT SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 194. EGYPT SPEECH ANALYTICS MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 195. EGYPT SPEECH ANALYTICS MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 196. EGYPT SPEECH ANALYTICS MARKET SIZE, BY CHANNEL, 2018-2030 (USD MILLION)
• TABLE 197. EGYPT SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 198. EGYPT SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 199. EGYPT SPEECH ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 200. FINLAND SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 201. FINLAND SPEECH ANALYTICS MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 202. FINLAND SPEECH ANALYTICS MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 203. FINLAND SPEECH ANALYTICS MARKET SIZE, BY CHANNEL, 2018-2030 (USD MILLION)
• TABLE 204. FINLAND SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 205. FINLAND SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 206. FINLAND SPEECH ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 207. FRANCE SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 208. FRANCE SPEECH ANALYTICS MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 209. FRANCE SPEECH ANALYTICS MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 210. FRANCE SPEECH ANALYTICS MARKET SIZE, BY CHANNEL, 2018-2030 (USD MILLION)
• TABLE 211. FRANCE SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 212. FRANCE SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 213. FRANCE SPEECH ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 214. GERMANY SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 215. GERMANY SPEECH ANALYTICS MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 216. GERMANY SPEECH ANALYTICS MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 217. GERMANY SPEECH ANALYTICS MARKET SIZE, BY CHANNEL, 2018-2030 (USD MILLION)
• TABLE 218. GERMANY SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 219. GERMANY SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 220. GERMANY SPEECH ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 221. ISRAEL SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 222. ISRAEL SPEECH ANALYTICS MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 223. ISRAEL SPEECH ANALYTICS MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 224. ISRAEL SPEECH ANALYTICS MARKET SIZE, BY CHANNEL, 2018-2030 (USD MILLION)
• TABLE 225. ISRAEL SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 226. ISRAEL SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 227. ISRAEL SPEECH ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 228. ITALY SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 229. ITALY SPEECH ANALYTICS MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 230. ITALY SPEECH ANALYTICS MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 231. ITALY SPEECH ANALYTICS MARKET SIZE, BY CHANNEL, 2018-2030 (USD MILLION)
• TABLE 232. ITALY SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 233. ITALY SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 234. ITALY SPEECH ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 235. NETHERLANDS SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 236. NETHERLANDS SPEECH ANALYTICS MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 237. NETHERLANDS SPEECH ANALYTICS MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 238. NETHERLANDS SPEECH ANALYTICS MARKET SIZE, BY CHANNEL, 2018-2030 (USD MILLION)
• TABLE 239. NETHERLANDS SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 240. NETHERLANDS SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 241. NETHERLANDS SPEECH ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 242. NIGERIA SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 243. NIGERIA SPEECH ANALYTICS MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 244. NIGERIA SPEECH ANALYTICS MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 245. NIGERIA SPEECH ANALYTICS MARKET SIZE, BY CHANNEL, 2018-2030 (USD MILLION)
• TABLE 246. NIGERIA SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 247. NIGERIA SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 248. NIGERIA SPEECH ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 249. NORWAY SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 250. NORWAY SPEECH ANALYTICS MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 251. NORWAY SPEECH ANALYTICS MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 252. NORWAY SPEECH ANALYTICS MARKET SIZE, BY CHANNEL, 2018-2030 (USD MILLION)
• TABLE 253. NORWAY SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 254. NORWAY SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 255. NORWAY SPEECH ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 256. POLAND SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 257. POLAND SPEECH ANALYTICS MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 258. POLAND SPEECH ANALYTICS MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 259. POLAND SPEECH ANALYTICS MARKET SIZE, BY CHANNEL, 2018-2030 (USD MILLION)
• TABLE 260. POLAND SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 261. POLAND SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 262. POLAND SPEECH ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 263. QATAR SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 264. QATAR SPEECH ANALYTICS MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 265. QATAR SPEECH ANALYTICS MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 266. QATAR SPEECH ANALYTICS MARKET SIZE, BY CHANNEL, 2018-2030 (USD MILLION)
• TABLE 267. QATAR SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 268. QATAR SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 269. QATAR SPEECH ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 270. RUSSIA SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 271. RUSSIA SPEECH ANALYTICS MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 272. RUSSIA SPEECH ANALYTICS MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 273. RUSSIA SPEECH ANALYTICS MARKET SIZE, BY CHANNEL, 2018-2030 (USD MILLION)
• TABLE 274. RUSSIA SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 275. RUSSIA SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 276. RUSSIA SPEECH ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 277. SAUDI ARABIA SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 278. SAUDI ARABIA SPEECH ANALYTICS MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 279. SAUDI ARABIA SPEECH ANALYTICS MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 280. SAUDI ARABIA SPEECH ANALYTICS MARKET SIZE, BY CHANNEL, 2018-2030 (USD MILLION)
• TABLE 281. SAUDI ARABIA SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 282. SAUDI ARABIA SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 283. SAUDI ARABIA SPEECH ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 284. SOUTH AFRICA SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 285. SOUTH AFRICA SPEECH ANALYTICS MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 286. SOUTH AFRICA SPEECH ANALYTICS MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 287. SOUTH AFRICA SPEECH ANALYTICS MARKET SIZE, BY CHANNEL, 2018-2030 (USD MILLION)
• TABLE 288. SOUTH AFRICA SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 289. SOUTH AFRICA SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 290. SOUTH AFRICA SPEECH ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 291. SPAIN SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 292. SPAIN SPEECH ANALYTICS MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 293. SPAIN SPEECH ANALYTICS MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 294. SPAIN SPEECH ANALYTICS MARKET SIZE, BY CHANNEL, 2018-2030 (USD MILLION)
• TABLE 295. SPAIN SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 296. SPAIN SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 297. SPAIN SPEECH ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 298. SWEDEN SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 299. SWEDEN SPEECH ANALYTICS MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 300. SWEDEN SPEECH ANALYTICS MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 301. SWEDEN SPEECH ANALYTICS MARKET SIZE, BY CHANNEL, 2018-2030 (USD MILLION)
• TABLE 302. SWEDEN SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 303. SWEDEN SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 304. SWEDEN SPEECH ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 305. SWITZERLAND SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 306. SWITZERLAND SPEECH ANALYTICS MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 307. SWITZERLAND SPEECH ANALYTICS MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 308. SWITZERLAND SPEECH ANALYTICS MARKET SIZE, BY CHANNEL, 2018-2030 (USD MILLION)
• TABLE 309. SWITZERLAND SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 310. SWITZERLAND SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 311. SWITZERLAND SPEECH ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 312. TURKEY SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 313. TURKEY SPEECH ANALYTICS MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 314. TURKEY SPEECH ANALYTICS MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 315. TURKEY SPEECH ANALYTICS MARKET SIZE, BY CHANNEL, 2018-2030 (USD MILLION)
• TABLE 316. TURKEY SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 317. TURKEY SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 318. TURKEY SPEECH ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 319. UNITED ARAB EMIRATES SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 320. UNITED ARAB EMIRATES SPEECH ANALYTICS MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 321. UNITED ARAB EMIRATES SPEECH ANALYTICS MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 322. UNITED ARAB EMIRATES SPEECH ANALYTICS MARKET SIZE, BY CHANNEL, 2018-2030 (USD MILLION)
• TABLE 323. UNITED ARAB EMIRATES SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 324. UNITED ARAB EMIRATES SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 325. UNITED ARAB EMIRATES SPEECH ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 326. UNITED KINGDOM SPEECH ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 327. UNITED KINGDOM SPEECH ANALYTICS MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 328. UNITED KINGDOM SPEECH ANALYTICS MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 329. UNITED KINGDOM SPEECH ANALYTICS MARKET SIZE, BY CHANNEL, 2018-2030 (USD MILLION)
• TABLE 330. UNITED KINGDOM SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 331. UNITED KINGDOM SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 332. UNITED KINGDOM SPEECH ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 333. SPEECH ANALYTICS MARKET SHARE, BY KEY PLAYER, 2023
• TABLE 334. SPEECH ANALYTICS MARKET, FPNV POSITIONING MATRIX, 2023

The Speech Analytics Market was valued at USD 2.83 billion in 2023, expected to reach USD 3.29 billion in 2024, and is projected to grow at a CAGR of 16.95%, to USD 8.47 billion by 2030.

Speech analytics involves the processing and analysis of recorded customer conversations to extract valuable insights for businesses. The necessity for this technology stems from the need to enhance customer satisfaction, improve agent performance, and gain a competitive edge by understanding customer sentiment and behavior. Applications of speech analytics span across industries such as telecommunications, BFSI (banking, financial services, and insurance), retail, and healthcare, where it's used for monitoring compliance, reducing churn, and optimizing marketing strategies. In terms of end-use scope, enterprises deploy speech analytics to transform raw communication data into actionable intelligence for decision-making and strategic planning.

Key market drivers include advancements in AI and machine learning, enabling more sophisticated and accurate speech recognition systems, and the rising trend towards customer-centric business models. The increasing adoption of cloud-based solutions and real-time analytics opens vast opportunities for market players to explore innovative offerings. However, challenges such as data privacy concerns, high implementation costs, and linguistic diversity can hinder market growth. Limitations in accurately capturing emotional nuance and context also pose a challenge for complete reliance on these systems.

Potential opportunities lie in incorporating multilingual analytics, expanding the use of speech analytics in sentiment analysis for brand reputation management, and integrating these technologies with customer relationship management (CRM) software for more comprehensive insights. Innovations could focus on enhancing natural language processing (NLP) capabilities and developing more intuitive user interfaces. The nature of the market is dynamic, with continuous growth predicted as companies increasingly recognize the value of voice data insights.

To leverage these opportunities, businesses should invest in R&D for advanced analytics capabilities and prioritize customer privacy. Deploying hybrid models that combine human expertise with technological solutions can also be effective in overcoming current limitations while enhancing the value provided by speech analytics applications.

Market Dynamics: Unveiling Key Market Insights in the Rapidly Evolving Speech Analytics Market

The Speech Analytics Market is undergoing transformative changes driven by a dynamic interplay of supply and demand factors. Understanding these evolving market dynamics prepares business organizations to make informed investment decisions, refine strategic decisions, and seize new opportunities. By gaining a comprehensive view of these trends, business organizations can mitigate various risks across political, geographic, technical, social, and economic domains while also gaining a clearer understanding of consumer behavior and its impact on manufacturing costs and purchasing trends.

• Market Drivers
  • Accelerating use of speech analytics to handle large number of customer interactions across industrial verticals
  • Growing need for speech analytics solutions from the Business Process Outsourcing (BPO) sector
  • Applications of cloud-based speech analytics solutions to increase client retention inthe healthcare and BFSI sector
• Market Restraints
  • High cost and limited availability of skilled professionals
• Market Opportunities
  • Integration of advanced technologies to facilitate real-time actionable insights
  • Favorable funding landscape forthe development of novel speech analytics platforms
• Market Challenges
  • Data privacy and security issues associated with the use of speech analytics

Porter's Five Forces: A Strategic Tool for Navigating the Speech Analytics Market

Porter's five forces framework is a critical tool for understanding the competitive landscape of the Speech Analytics Market. It offers business organizations with a clear methodology for evaluating their competitive positioning and exploring strategic opportunities. This framework helps businesses assess the power dynamics within the market and determine the profitability of new ventures. With these insights, business organizations can leverage their strengths, address weaknesses, and avoid potential challenges, ensuring a more resilient market positioning.

PESTLE Analysis: Navigating External Influences in the Speech Analytics Market

External macro-environmental factors play a pivotal role in shaping the performance dynamics of the Speech Analytics Market. Political, Economic, Social, Technological, Legal, and Environmental factors analysis provides the necessary information to navigate these influences. By examining PESTLE factors, businesses can better understand potential risks and opportunities. This analysis enables business organizations to anticipate changes in regulations, consumer preferences, and economic trends, ensuring they are prepared to make proactive, forward-thinking decisions.

Market Share Analysis: Understanding the Competitive Landscape in the Speech Analytics Market

A detailed market share analysis in the Speech Analytics Market provides a comprehensive assessment of vendors' performance. Companies can identify their competitive positioning by comparing key metrics, including revenue, customer base, and growth rates. This analysis highlights market concentration, fragmentation, and trends in consolidation, offering vendors the insights required to make strategic decisions that enhance their position in an increasingly competitive landscape.

FPNV Positioning Matrix: Evaluating Vendors' Performance in the Speech Analytics Market

The Forefront, Pathfinder, Niche, Vital (FPNV) Positioning Matrix is a critical tool for evaluating vendors within the Speech Analytics Market. This matrix enables business organizations to make well-informed decisions that align with their goals by assessing vendors based on their business strategy and product satisfaction. The four quadrants provide a clear and precise segmentation of vendors, helping users identify the right partners and solutions that best fit their strategic objectives.

Strategy Analysis & Recommendation: Charting a Path to Success in the Speech Analytics Market

A strategic analysis of the Speech Analytics Market is essential for businesses looking to strengthen their global market presence. By reviewing key resources, capabilities, and performance indicators, business organizations can identify growth opportunities and work toward improvement. This approach helps businesses navigate challenges in the competitive landscape and ensures they are well-positioned to capitalize on newer opportunities and drive long-term success.

Key Company Profiles

The report delves into recent significant developments in the Speech Analytics Market, highlighting leading vendors and their innovative profiles. These include 3CLogic Inc., Almawave S.p.A. by AlmavivA S.p.A., Alvaria, Inc., Amazon.com, Inc., Aural Analytics, Inc., Avaya Inc., Business Systems (UK) Ltd, Calabrio, Inc., CallMiner, Inc., CallTrackingMetrics LLC, Castel Communications LLC, Contact Cubed, LLC, Daisee Pty Ltd., Deepgram, Inc., Delacon Pty Ltd., Dialpad, Inc., Enghouse Systems Limited, Five9, Inc. by Zoom Video Communications, Inc., Genesys Cloud Services, Inc., Gnani Innovations Private Limited, Google LLC by Alphabet Inc., Intelligent Voice Ltd., Invoca, Inc., Marchex, Inc., Medallia, Inc., NeoSound Intelligence B.V., NICE Ltd., Open Text Corporation, Ozonetel Communications Pvt Ltd., Picovoice Inc., Qualtrics LLC by SAP SE, Salesken Pvt. Ltd., Speech-i Limited by CEDAT85 SRL, Talkdesk, Inc., TATWA Technologies Ltd., Tethr, TTEC Holdings, Inc., Uniphore Technologies Inc., Verint Systems, Inc., VoiceBase, Inc. by LivePerson, Inc., and Xdroid.

Market Segmentation & Coverage

This research report categorizes the Speech Analytics Market to forecast the revenues and analyze trends in each of the following sub-markets:

• Based on Component, market is studied across Hardware and Solutions. The Solutions is further studied across Indexing & Query Tools, Quality Management, Reporting & Visualization Tools, Root Cause Analysis, and Speech Engine.
• Based on Type, market is studied across Post-Call Speech Analytics and Real-Time Speech Analytics.
• Based on Channel, market is studied across Broadcast Media & Content Production, Sales & Telemarketing Calls, Social Media, Voicemails & IVR Systems, VOIP & Messaging Platforms, and Webinars & Virtual Meetings.
• Based on Organization Size, market is studied across Large Enterprises and Small & Medium Enterprises.
• Based on Deployment, market is studied across On-Cloud and On-Premise.
• Based on End-Use, market is studied across Banking, Financial Services, & Insurance, Education, Government & Public Sector, Healthcare & Life Sciences, IT & Telecommunications, Manufacturing, Retail & Consumer Goods, Transportation & Logistics, and Travel & Hospitality.
• Based on Region, market is studied across Americas, Asia-Pacific, and Europe, Middle East & Africa. The Americas is further studied across Argentina, Brazil, Canada, Mexico, and United States. The United States is further studied across California, Florida, Illinois, New York, Ohio, Pennsylvania, and Texas. The Asia-Pacific is further studied across Australia, China, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, and Vietnam. The Europe, Middle East & Africa is further studied across Denmark, Egypt, Finland, France, Germany, Israel, Italy, Netherlands, Nigeria, Norway, Poland, Qatar, Russia, Saudi Arabia, South Africa, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, and United Kingdom.

The report offers a comprehensive analysis of the market, covering key focus areas:

1. Market Penetration: A detailed review of the current market environment, including extensive data from top industry players, evaluating their market reach and overall influence.

2. Market Development: Identifies growth opportunities in emerging markets and assesses expansion potential in established sectors, providing a strategic roadmap for future growth.

3. Market Diversification: Analyzes recent product launches, untapped geographic regions, major industry advancements, and strategic investments reshaping the market.

4. Competitive Assessment & Intelligence: Provides a thorough analysis of the competitive landscape, examining market share, business strategies, product portfolios, certifications, regulatory approvals, patent trends, and technological advancements of key players.

5. Product Development & Innovation: Highlights cutting-edge technologies, R&D activities, and product innovations expected to drive future market growth.

The report also answers critical questions to aid stakeholders in making informed decisions:

1. What is the current market size, and what is the forecasted growth?

2. Which products, segments, and regions offer the best investment opportunities?

3. What are the key technology trends and regulatory influences shaping the market?

4. How do leading vendors rank in terms of market share and competitive positioning?

5. What revenue sources and strategic opportunities drive vendors' market entry or exit strategies?

Table of Contents

1. Preface

• 1.1. Objectives of the Study
• 1.2. Market Segmentation & Coverage
• 1.3. Years Considered for the Study
• 1.4. Currency & Pricing
• 1.5. Language
• 1.6. Stakeholders

2. Research Methodology

• 2.1. Define: Research Objective
• 2.2. Determine: Research Design
• 2.3. Prepare: Research Instrument
• 2.4. Collect: Data Source
• 2.5. Analyze: Data Interpretation
• 2.6. Formulate: Data Verification
• 2.7. Publish: Research Report
• 2.8. Repeat: Report Update

3. Executive Summary

4. Market Overview

5. Market Insights

• 5.1. Market Dynamics
  • 5.1.1. Drivers
    • 5.1.1.1. Accelerating use of speech analytics to handle large number of customer interactions across industrial verticals
    • 5.1.1.2. Growing need for speech analytics solutions from the Business Process Outsourcing (BPO) sector
    • 5.1.1.3. Applications of cloud-based speech analytics solutions to increase client retention inthe healthcare and BFSI sector
  • 5.1.2. Restraints
    • 5.1.2.1. High cost and limited availability of skilled professionals
  • 5.1.3. Opportunities
    • 5.1.3.1. Integration of advanced technologies to facilitate real-time actionable insights
    • 5.1.3.2. Favorable funding landscape forthe development of novel speech analytics platforms
  • 5.1.4. Challenges
    • 5.1.4.1. Data privacy and security issues associated with the use of speech analytics
• 5.2. Market Segmentation Analysis
  • 5.2.1. Component: Growing usage of hardware in speech analytics for the operation of speech analytics software
  • 5.2.2. End-Use: High potential of speech analytics in the IT & telecommunications industry for enhancing customer service operations
• 5.3. Porter's Five Forces Analysis
  • 5.3.1. Threat of New Entrants
  • 5.3.2. Threat of Substitutes
  • 5.3.3. Bargaining Power of Customers
  • 5.3.4. Bargaining Power of Suppliers
  • 5.3.5. Industry Rivalry
• 5.4. PESTLE Analysis
  • 5.4.1. Political
  • 5.4.2. Economic
  • 5.4.3. Social
  • 5.4.4. Technological
  • 5.4.5. Legal
  • 5.4.6. Environmental

6. Speech Analytics Market, by Component

• 6.1. Introduction
• 6.2. Hardware
• 6.3. Solutions
  • 6.3.1. Indexing & Query Tools
  • 6.3.2. Quality Management
  • 6.3.3. Reporting & Visualization Tools
  • 6.3.4. Root Cause Analysis
  • 6.3.5. Speech Engine

7. Speech Analytics Market, by Type

• 7.1. Introduction
• 7.2. Post-Call Speech Analytics
• 7.3. Real-Time Speech Analytics

8. Speech Analytics Market, by Channel

• 8.1. Introduction
• 8.2. Broadcast Media & Content Production
• 8.3. Sales & Telemarketing Calls
• 8.4. Social Media
• 8.5. Voicemails & IVR Systems
• 8.6. VOIP & Messaging Platforms
• 8.7. Webinars & Virtual Meetings

9. Speech Analytics Market, by Organization Size

• 9.1. Introduction
• 9.2. Large Enterprises
• 9.3. Small & Medium Enterprises

10. Speech Analytics Market, by Deployment

• 10.1. Introduction
• 10.2. On-Cloud
• 10.3. On-Premise

11. Speech Analytics Market, by End-Use

• 11.1. Introduction
• 11.2. Banking, Financial Services, & Insurance
• 11.3. Education
• 11.4. Government & Public Sector
• 11.5. Healthcare & Life Sciences
• 11.6. IT & Telecommunications
• 11.7. Manufacturing
• 11.8. Retail & Consumer Goods
• 11.9. Transportation & Logistics
• 11.10. Travel & Hospitality

12. Americas Speech Analytics Market

• 12.1. Introduction
• 12.2. Argentina
• 12.3. Brazil
• 12.4. Canada
• 12.5. Mexico
• 12.6. United States

13. Asia-Pacific Speech Analytics Market

• 13.1. Introduction
• 13.2. Australia
• 13.3. China
• 13.4. India
• 13.5. Indonesia
• 13.6. Japan
• 13.7. Malaysia
• 13.8. Philippines
• 13.9. Singapore
• 13.10. South Korea
• 13.11. Taiwan
• 13.12. Thailand
• 13.13. Vietnam

14. Europe, Middle East & Africa Speech Analytics Market

• 14.1. Introduction
• 14.2. Denmark
• 14.3. Egypt
• 14.4. Finland
• 14.5. France
• 14.6. Germany
• 14.7. Israel
• 14.8. Italy
• 14.9. Netherlands
• 14.10. Nigeria
• 14.11. Norway
• 14.12. Poland
• 14.13. Qatar
• 14.14. Russia
• 14.15. Saudi Arabia
• 14.16. South Africa
• 14.17. Spain
• 14.18. Sweden
• 14.19. Switzerland
• 14.20. Turkey
• 14.21. United Arab Emirates
• 14.22. United Kingdom

15. Competitive Landscape

• 15.1. Market Share Analysis, 2023
• 15.2. FPNV Positioning Matrix, 2023
• 15.3. Competitive Scenario Analysis
  • 15.3.1. Xdroid offers Superior Speech Analytics with Advanced NLP-based Features
  • 15.3.2. Microsoft, Canary Speech Partner to Advance AI-enabled Speech Analysis
  • 15.3.3. Airtel deploys AI-powered speech analytics solutions for customer service transformation with NVIDIA
• 15.4. Strategy Analysis & Recommendation

Companies Mentioned

• 1. 3CLogic Inc.
• 2. Almawave S.p.A. by AlmavivA S.p.A.
• 3. Alvaria, Inc.
• 4. Amazon.com, Inc.
• 5. Aural Analytics, Inc.
• 6. Avaya Inc.
• 7. Business Systems (UK) Ltd
• 8. Calabrio, Inc.
• 9. CallMiner, Inc.
• 10. CallTrackingMetrics LLC
• 11. Castel Communications LLC
• 12. Contact Cubed, LLC
• 13. Daisee Pty Ltd.
• 14. Deepgram, Inc.
• 15. Delacon Pty Ltd.
• 16. Dialpad, Inc.
• 17. Enghouse Systems Limited
• 18. Five9, Inc. by Zoom Video Communications, Inc.
• 19. Genesys Cloud Services, Inc.
• 20. Gnani Innovations Private Limited
• 21. Google LLC by Alphabet Inc.
• 22. Intelligent Voice Ltd.
• 23. Invoca, Inc.
• 24. Marchex, Inc.
• 25. Medallia, Inc.
• 26. NeoSound Intelligence B.V.
• 27. NICE Ltd.
• 28. Open Text Corporation
• 29. Ozonetel Communications Pvt Ltd.
• 30. Picovoice Inc.
• 31. Qualtrics LLC by SAP SE
• 32. Salesken Pvt. Ltd.
• 33. Speech-i Limited by CEDAT85 SRL
• 34. Talkdesk, Inc.
• 35. TATWA Technologies Ltd.
• 36. Tethr
• 37. TTEC Holdings, Inc.
• 38. Uniphore Technologies Inc.
• 39. Verint Systems, Inc.
• 40. VoiceBase, Inc. by LivePerson, Inc.
• 41. Xdroid