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ソーシャルメディア分析市場:世界の産業規模・シェア・動向・機会・予測 (展開方式別、企業の種類別、機能別、用途別、エンドユーザー別、地域別)、競合情勢 (2019~2029年)

Social Media Analytics Market - Global Industry Size, Share, Trends, Opportunity, and Forecast, Segmented By Deployment, By Enterprise Type, By Function, By Application, By End User, By Region & Competition, 2019-2029F


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英文 185 Pages
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ソーシャルメディア分析市場:世界の産業規模・シェア・動向・機会・予測 (展開方式別、企業の種類別、機能別、用途別、エンドユーザー別、地域別)、競合情勢 (2019~2029年)
出版日: 2024年12月31日
発行: TechSci Research
ページ情報: 英文 185 Pages
納期: 2~3営業日
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概要

世界のソーシャルメディア分析の市場規模は、2023年に75億9,000万米ドル、2029年までのCAGRは24.91%で、2029年には290億9,000万米ドルに達すると予測されています。

世界のソーシャルメディア分析市場はダイナミックで急速に発展している分野であり、企業や個人にソーシャルメディアの影響が浸透していることを反映しています。CAGRが堅調な拡大を反映しているこの市場は、ソーシャルメディアデータの量の増加、データ主導の意思決定の必要性、人工知能 (AI) や機械学習 (ML) のような先進技術の役割の増加といった主要な要因によって推進されています。特に、ソーシャルメディアに大きな足跡を残す大企業が市場を独占しており、ブランド管理、競合分析、顧客エンゲージメントに高度な分析ソリューションを活用しています。感情分析は極めて重要な機能として浮上しており、多様なプラットフォームで表現される一般的な感情や感情を捉え、ブランド認知を形成し、マーケティング戦略に影響を与えています。クラウド展開が市場の成長をさらに加速させ、ソーシャルメディア分析ツールの導入において企業に俊敏性・拡張性・コスト効率性を提供します。北米は、その技術力、広範なソーシャルメディア導入、イノベーション文化に牽引され、圧倒的な強さを誇っています。世界の企業がソーシャルメディアデータから実用的な洞察を抽出することの重要性を認識するにつれ、世界のソーシャルメディア分析市場は急成長を続け、デジタル時代におけるデータ主導の意思決定と戦略的関与の未来を形成しています。

市場概要
予測期間 2025~2029年
市場規模 (2023年) 75億9,000万米ドル
市場規模 (2029年) 290億9,000万米ドル
CAGR (2024~2029年) 24.91%
急成長セグメント 中小企業
最大市場 北米

市場促進要因

ソーシャルメディア・プラットフォームの普及とユーザーエンゲージメント

顧客体験・リレーションシップ管理の重視

データに基づく意思決定の必要性

人工知能 (AI) や機械学習 (ML) などの先端技術の出現

競合情報と市場調査の重要性の高まり

主な市場課題

データプライバシーとコンプライアンスへの懸念

ソーシャルメディア・データの量と速度

感情分析の複雑さ

関連指標の特定と管理

インフルエンサーの不正と信頼性

主な市場動向

リアルタイム分析への需要の高まり

感情分析重視の高まり

人工知能 (AI) と機械学習 (ML) の統合

インフルエンサー分析への注目

プライバシーへの懸念とデータセキュリティ対策の強化

目次

第1章 サービス概要

  • 市場の定義
  • 市場の範囲
    • 対象市場
    • 調査対象年
    • 主要市場セグメンテーション

第2章 分析手法

第3章 エグゼクティブサマリー

第4章 顧客の声

第5章 世界のソーシャルメディア分析市場の展望

  • 市場規模・予測
    • 金額ベース
  • 市場シェア・予測
    • 展開方式別 (クラウド、オンプレミス)
    • 企業の種類別 (中小企業・大企業)
    • 機能別 (感情分析、競合分析、ハッシュタグ分析、ダッシュボード・視覚化、その他)
    • 用途別 (販売・マーケティング管理、顧客体験管理、リスク管理・不正検出、その他)
    • エンドユーザー別 (BFSI、メディア・エンターテインメント、小売業、IT・通信、医療、政府、その他)
    • 地域別 (北米、欧州、南米、中東・アフリカ、アジア太平洋)
  • 企業別 (2023年)
  • 市場マップ

第6章 北米のソーシャルメディア分析市場の展望

  • 市場規模・予測
    • 金額ベース
  • 市場シェア・予測
    • 展開方式別
    • 企業の種類別
    • 機能別
    • 用途別
    • エンドユーザー別
    • 国別
  • 北米:国別分析
    • 米国
    • カナダ
    • メキシコ

第7章 欧州のソーシャルメディア分析市場の展望

  • 市場規模・予測
    • 金額ベース
  • 市場シェア・予測
    • 展開方式別
    • 企業の種類別
    • 機能別
    • 用途別
    • エンドユーザー別
    • 国別
  • 欧州:国別分析
    • ドイツ
    • フランス
    • 英国
    • イタリア
    • スペイン

第8章 南米のソーシャルメディア分析市場の展望

  • 市場規模・予測
    • 金額ベース
  • 市場シェア・予測
    • 展開方式別
    • 企業の種類別
    • 機能別
    • 用途別
    • エンドユーザー別
    • 国別
  • 南米:国別分析
    • ブラジル
    • コロンビア
    • アルゼンチン

第9章 中東・アフリカのソーシャルメディア分析市場の展望

  • 市場規模・予測
    • 金額ベース
  • 市場シェア・予測
    • 展開方式別
    • 企業の種類別
    • 機能別
    • 用途別
    • エンドユーザー別
    • 国別
  • 中東・アフリカ:国別分析
    • サウジアラビア
    • アラブ首長国連邦
    • 南アフリカ

第10章 アジア太平洋のソーシャルメディア分析市場の展望

  • 市場規模・予測
    • 金額ベース
  • 市場シェア・予測
    • 展開方式別
    • 企業の種類別
    • 機能別
    • 用途別
    • エンドユーザー別
    • 国別
  • アジア太平洋:国別分析
    • 中国
    • インド
    • 日本
    • 韓国
    • オーストラリア

第11章 市場力学

  • 促進要因
  • 課題

第12章 市場動向と発展

第13章 企業プロファイル

  • Runtime Collective Limited
  • Sprout Social, Inc.
  • Meltwater
  • Talkwalker S.a.r.l.
  • Sprinklr, Inc.
  • NetBase Solutions Inc
  • Rival IQ Corporation
  • IBM Corporation
  • Onclusive, Inc.
  • Brand24 Global Inc.

第14章 戦略的提言

第15章 TechSci Researchについて・免責事項

目次
Product Code: 22862

The Global Social Media Analytics Market was valued at USD 7.59 Billion in 2023 and is anticipated to reach USD 29.09 Billion by 2029 with a CAGR of 24.91% through 2029. The Global Social Media Analytics Market is a dynamic and rapidly evolving sector, reflecting the pervasive influence of social media on businesses and individuals alike. With a compound annual growth rate (CAGR) reflecting its robust expansion, the market is propelled by key factors such as the escalating volume of social media data, the imperative for data-driven decision-making, and the increasing role of advanced technologies like Artificial Intelligence (AI) and Machine Learning (ML). Large enterprises, wielding significant social media footprints, particularly dominate the market, utilizing sophisticated analytics solutions for brand management, competitive analysis, and customer engagement. Sentiment Analysis emerges as a pivotal function, capturing the prevailing sentiments and emotions expressed across diverse platforms, shaping brand perception and influencing marketing strategies. Cloud deployment further accelerates market growth, providing businesses with agility, scalability, and cost-effectiveness in implementing Social Media Analytics tools. North America stands as a dominant force, driven by its technological prowess, extensive social media adoption, and a culture of innovation. As businesses globally recognize the indispensability of extracting actionable insights from social media data, the Global Social Media Analytics Market continues to burgeon, shaping the future of data-driven decision-making and strategic engagement in the digital age.

Market Overview
Forecast Period2025-2029
Market Size 2023USD 7.59 Billion
Market Size 2029USD 29.09 Billion
CAGR 2024-202924.91%
Fastest Growing SegmentSmall & Medium-sized Enterprises
Largest MarketNorth America

Key Market Drivers

Proliferation of Social Media Platforms and User Engagement

A primary driver steering the robust growth of the global Social Media Analytics market is the continual proliferation of social media platforms and the exponential increase in user engagement across these platforms. The digital landscape is witnessing an unprecedented surge in the number of social media platforms catering to diverse interests, demographics, and communication styles. Popular platforms like Facebook, Twitter, Instagram, LinkedIn, and emerging platforms such as TikTok and Clubhouse collectively host billions of active users. This proliferation generates an immense volume of data comprising text, images, videos, and interactions. The insatiable appetite for social media among users, encompassing both individual consumers and businesses, creates an expansive canvas for Social Media Analytics tools to extract valuable insights. Organizations harness these tools to comprehend user behaviors, sentiments, and trends, enabling them to tailor marketing strategies, optimize content, and foster meaningful engagement in an ever-evolving digital ecosystem.

Business Emphasis on Customer Experience and Relationship Management

The intensifying emphasis on enhancing customer experience and relationship management acts as a potent driver fueling the adoption of Social Media Analytics tools across industries. In the contemporary business landscape, customer interactions extend far beyond traditional touchpoints, with social media serving as a dynamic arena for dialogue and engagement. Businesses recognize the pivotal role of social media in shaping brand perceptions and influencing customer sentiments. Social Media Analytics provides organizations with the means to monitor and analyze customer conversations, feedback, and preferences in real-time. This enables businesses to promptly respond to customer inquiries, address concerns, and capitalize on positive sentiments. The actionable insights derived from social media analytics contribute to the strategic management of customer relationships, fostering brand loyalty and satisfaction. As businesses increasingly prioritize customer-centric approaches, the demand for Social Media Analytics solutions continues to escalate as a key driver of market growth.

Need for Data-driven Decision Making

The imperative for data-driven decision-making serves as a driving force propelling the global Social Media Analytics market to new heights. In an era where businesses operate in an information-rich environment, the ability to derive actionable insights from social media data is instrumental in making informed strategic decisions. Social Media Analytics tools empower organizations to move beyond mere intuition and gut feelings, providing quantifiable data on consumer behavior, market trends, and competitive landscapes. The wealth of data generated by social media platforms offers a goldmine of information that can be harnessed for optimizing marketing campaigns, measuring the effectiveness of strategies, and gaining a competitive edge. As businesses increasingly recognize the value of basing decisions on concrete data, the demand for advanced Social Media Analytics solutions continues to surge, establishing data-driven decision-making as a pivotal driver shaping the market.

Emergence of Advanced Technologies like Artificial Intelligence (AI) and Machine Learning (ML)

The rapid emergence and integration of advanced technologies, notably Artificial Intelligence (AI) and Machine Learning (ML), represent a transformative driver elevating the capabilities of Social Media Analytics. AI and ML technologies bring a new dimension to the analysis of vast and complex social media datasets. These technologies enable automated pattern recognition, sentiment analysis, and predictive modeling, significantly enhancing the efficiency and accuracy of social media analytics tools. Machine learning algorithms can adapt and learn from evolving social media trends, providing organizations with real-time insights and predictive analytics. AI-driven Social Media Analytics tools can discern patterns, anomalies, and correlations that would be challenging for traditional analytics approaches. The intersection of AI, ML, and Social Media Analytics not only automates processes but also opens avenues for more profound insights, personalized recommendations, and proactive strategies. As organizations seek to harness the full potential of these advanced technologies, the adoption of AI and ML in Social Media Analytics becomes a driving force propelling market growth.

Increasing Significance of Competitive Intelligence and Market Research

The escalating significance of competitive intelligence and market research serves as a compelling driver steering the demand for Social Media Analytics solutions. In an intensely competitive business environment, organizations strive to stay ahead by continuously monitoring and analyzing the activities and sentiments of competitors. Social media platforms serve as a rich source of information regarding competitor strategies, market trends, and consumer preferences. Social Media Analytics facilitates comprehensive competitive intelligence, allowing businesses to benchmark their performance, identify areas for improvement, and capitalize on white spaces in the market. The real-time nature of social media analytics enables organizations to swiftly adapt their strategies in response to emerging market dynamics. As businesses place heightened importance on staying attuned to market shifts and competitor movements, Social Media Analytics emerges as a key driver empowering organizations with actionable insights for strategic decision-making and sustained competitiveness.

Key Market Challenges

Data Privacy and Compliance Concerns

In the dynamic landscape of social media analytics, one of the foremost challenges facing the global market is the intricate web of data privacy and compliance concerns. As regulatory frameworks, such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), gain prominence, businesses engaging in social media analytics encounter a complex terrain of compliance requirements. The very nature of social media data, often rich with personal information, poses a significant challenge in terms of handling, storing, and analyzing data while respecting user privacy. Striking a balance between deriving meaningful insights from social media analytics and adhering to stringent data protection regulations is a perpetual challenge. This challenge is amplified as regulatory landscapes evolve, necessitating continuous adjustments in analytics practices to align with the latest privacy requirements and mitigate potential legal and reputational risks.

Volume and Velocity of Social Media Data

The sheer volume and velocity of social media data represent a formidable challenge in the global Social Media Analytics market. Social media platforms generate an incessant stream of data, comprising text, images, videos, and user interactions, creating a colossal dataset that demands advanced analytics capabilities. The challenge lies not only in handling the immense volume of data but also in processing and analyzing it in near real-time. The dynamic nature of social media, characterized by rapid content creation and engagement, necessitates analytics tools that can keep pace with the velocity of data generation. Organizations face the challenge of implementing scalable infrastructure and employing sophisticated algorithms to sift through the deluge of information and extract actionable insights efficiently. Failure to address this challenge may result in delayed or outdated analyses, hindering the ability to respond promptly to emerging trends, sentiments, or crises on social media.

Complexities in Sentiment Analysis

While sentiment analysis is a valuable aspect of social media analytics, its complexities present a notable challenge in accurately gauging the nuances of human emotions expressed online. Social media platforms are rife with colloquial language, sarcasm, and cultural references, making it challenging for automated tools to decipher sentiments accurately. The ambiguity and subjectivity inherent in language pose difficulties in distinguishing between positive, negative, and neutral sentiments. Additionally, sentiment analysis tools may struggle with context-dependent expressions and evolving linguistic trends. Organizations aiming to derive meaningful insights from sentiment analysis must contend with the challenge of refining algorithms, incorporating cultural context, and continually adapting to the evolving ways in which users express sentiments on social media.

Identifying and Managing Relevant Metrics

In the realm of social media analytics, the challenge of identifying and managing relevant metrics is a pivotal hurdle that organizations must navigate. The multitude of available metrics, ranging from likes and shares to engagement rates and impressions, can be overwhelming. Businesses face the challenge of determining which metrics align with their specific goals and objectives. Defining key performance indicators (KPIs) that truly reflect the impact of social media efforts on overall business outcomes is a complex task. Moreover, the dynamic nature of social media platforms introduces the challenge of staying abreast of emerging metrics and industry benchmarks. The inability to accurately identify and measure relevant metrics may result in misaligned strategies, hindering organizations from making informed decisions and optimizing their social media performance effectively.

Influencer Fraud and Trustworthiness

As influencer marketing becomes an integral part of social media strategies, the challenge of influencer fraud and trustworthiness emerges as a critical concern in the Social Media Analytics market. Businesses increasingly collaborate with influencers to leverage their reach and engage with target audiences authentically. However, the authenticity of influencers' followers, engagement, and overall impact can be compromised by fraudulent practices such as buying followers or engagement. Identifying genuine influencers with a trustworthy and engaged audience becomes a complex task for organizations. Social media analytics tools must grapple with the challenge of distinguishing between authentic influence and fraudulent activities, ensuring that businesses make informed decisions when selecting influencers for collaborations. The credibility of influencer-driven campaigns hinges on the industry's ability to address this challenge, emphasizing the importance of reliable analytics in fostering transparent and effective influencer partnerships.

Key Market Trends

Rising Demand for Real-time Analytics

In the rapidly evolving landscape of social media, the demand for real-time analytics within the Social Media Analytics market is a paramount trend shaping the industry. As social media platforms continue to serve as dynamic hubs for real-time interactions, businesses are increasingly recognizing the importance of instant insights into consumer sentiments, trends, and emerging issues. Real-time analytics empower organizations to promptly respond to customer feedback, monitor ongoing campaigns, and swiftly adapt to changing market dynamics. This trend is particularly crucial in industries such as retail, where timely responses to customer inquiries or feedback on social media can significantly impact brand perception and customer satisfaction. Advanced analytics tools that offer real-time monitoring and reporting capabilities are gaining prominence, providing businesses with the agility needed to navigate the fast-paced social media landscape effectively.

Growing Emphasis on Sentiment Analysis

Sentiment analysis has emerged as a pivotal trend within the global Social Media Analytics market, driven by the increasing need for businesses to understand and respond to consumer emotions expressed on social media platforms. As consumers freely share opinions, feedback, and experiences online, organizations recognize the value of sentiment analysis in gauging public perception and sentiment towards their brand, products, or services. Advanced analytics tools leverage natural language processing and machine learning algorithms to decipher and categorize sentiments expressed in social media content. This trend goes beyond merely tracking mentions and interactions; it delves into the nuanced understanding of whether sentiments are positive, negative, or neutral. Businesses use sentiment analysis to identify potential issues, capitalize on positive feedback, and tailor their marketing strategies to align with prevailing consumer sentiments, ultimately enhancing brand reputation and customer engagement.

Integration of Artificial Intelligence (AI) and Machine Learning (ML)

The integration of Artificial Intelligence (AI) and Machine Learning (ML) technologies is a transformative trend shaping the landscape of Social Media Analytics. As the volume and complexity of social media data continue to expand, businesses are turning to AI and ML to derive actionable insights from the vast datasets. These technologies enable automated data processing, trend identification, and predictive analytics, offering businesses a more comprehensive understanding of consumer behavior and market trends. AI-driven Social Media Analytics tools can autonomously analyze patterns, detect anomalies, and even predict future trends based on historical data. This trend not only enhances the efficiency of social media monitoring but also empowers organizations to make data-driven decisions, optimize marketing strategies, and stay ahead in the competitive digital landscape.

Focus on Influencer Analytics

In the era of influencer marketing, there is a notable trend towards specialized analytics tools designed for influencer analytics within the broader Social Media Analytics market. Brands and marketers are increasingly collaborating with influencers to amplify their social media reach and engage with target audiences authentically. Influencer analytics tools offer insights into the performance and impact of influencer collaborations, including reach, engagement, and audience demographics. Businesses leverage these tools to identify the most effective influencers for their campaigns, measure the return on investment (ROI) of influencer partnerships, and align influencer strategies with broader marketing objectives. The trend underscores the growing importance of influencers as key players in social media strategies and the need for analytics tools tailored to measure and optimize these collaborations.

Privacy Concerns and Enhanced Data Security Measures

Privacy concerns and the need for enhanced data security measures represent a significant trend within the global Social Media Analytics market. As regulations such as GDPR and CCPA place stringent requirements on the handling of personal data, businesses are prioritizing the implementation of robust data protection measures in their social media analytics practices. This trend involves ensuring compliance with data privacy regulations, obtaining explicit consent for data collection, and adopting encryption and anonymization techniques to safeguard user information. The awareness of privacy issues among consumers has prompted businesses to adopt transparent and ethical data practices. Social Media Analytics tools that prioritize data privacy and security are gaining preference, enabling organizations to navigate the evolving regulatory landscape and build trust with their audience. This trend reflects the industry's commitment to responsible data usage and the importance of maintaining the privacy and integrity of social media data throughout the analytics process.

Segmental Insights

Deployment Insights

Cloud segment dominates in the global social media analytics market in 2023. Cloud-based deployment has emerged as the undisputed leader in the Social Media Analytics market due to several compelling advantages. One of the primary drivers of cloud dominance is the flexibility it offers. Cloud-based Social Media Analytics solutions enable organizations to access and deploy analytics tools swiftly and seamlessly, reducing the time and effort traditionally associated with on-premise installations. This agility is particularly crucial in the rapidly evolving realm of social media, where trends, conversations, and user behaviors can change swiftly.

Scalability is another paramount factor contributing to the dominance of the Cloud deployment segment. As social media data continues to grow exponentially, organizations require analytics solutions that can effortlessly scale to handle vast amounts of information. Cloud-based platforms provide the elasticity needed to expand computational resources on-demand, ensuring that organizations can adapt to the evolving volume and complexity of social media data without the constraints of on-premise infrastructure limitations.

Cost-effectiveness plays a significant role in the preference for Cloud deployment in the Social Media Analytics market. Cloud-based solutions eliminate the need for substantial upfront capital expenditures associated with on-premise hardware and infrastructure. Organizations can opt for a pay-as-you-go model, only paying for the resources they consume. This not only reduces the initial financial burden but also allows businesses to align costs with actual usage, optimizing their investment in Social Media Analytics.

Collaboration and accessibility are pivotal aspects favoring Cloud deployment. Social media analytics often involves cross-functional collaboration, with teams across various departments requiring access to real-time insights. Cloud-based solutions facilitate seamless collaboration by providing a centralized platform accessible to authorized users from any location, fostering efficient teamwork and informed decision-making.

Moreover, the Cloud deployment model aligns with the trend of remote work and distributed teams, which has become increasingly prevalent. The accessibility of cloud-based Social Media Analytics tools allows organizations to harness the expertise of professionals across geographical locations, ensuring that insights can be leveraged globally without constraints imposed by on-premise infrastructure.

Regional Insights

North America dominates the global social media analytics market in 2023. North America has been at the forefront of technological innovation, hosting a significant concentration of technology companies, research institutions, and startups. The region's robust ecosystem fosters the development and deployment of cutting-edge Social Media Analytics tools. Major technology hubs, including Silicon Valley in California and the tech corridors in cities like Seattle and Austin, serve as hotbeds for innovation and serve as incubators for emerging analytics solutions.

The widespread adoption of social media platforms in North America, both by individuals and businesses, creates an immense pool of data for analysis. The region's tech-savvy population actively engages with various social media channels, generating a vast and diverse dataset. This abundance of data fuels the demand for sophisticated analytics tools to extract actionable insights, drive marketing strategies, and enhance business decision-making. North American businesses place a strong emphasis on leveraging data for strategic purposes, including marketing and customer relationship management. Social Media Analytics aligns seamlessly with this data-centric approach, allowing organizations to understand consumer behavior, sentiment, and market trends. The emphasis on data-driven decision-making and a culture of innovation accelerates the adoption of Social Media Analytics solutions in the region.

The competitive landscape of North American businesses compels organizations to seek innovative ways to gain a competitive edge. Social Media Analytics provides a means to monitor competitors, understand market dynamics, and optimize marketing strategies. The need for competitive intelligence further propels the adoption of these analytics tools across various industries. North America's regulatory environment and business practices often prioritize early adoption of technologies, fostering a culture of innovation and experimentation. This enables companies in the region to embrace emerging trends quickly, including the integration of advanced technologies like Artificial Intelligence and Machine Learning into Social Media Analytics solutions.

Key Market Players

  • Runtime Collective Limited
  • Sprout Social, Inc.
  • Meltwater
  • Talkwalker S.a.r.l.
  • Sprinklr, Inc.
  • NetBase Solutions Inc
  • Rival IQ Corporation
  • IBM Corporation
  • Onclusive, Inc.
  • Brand24 Global Inc.

Report Scope:

In this report, the Global Social Media Analytics Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:

Social Media Analytics Market, By Deployment:

  • Cloud
  • On-premise

Social Media Analytics Market, By Enterprise Type:

  • Small & Medium-sized Enterprises
  • Large Enterprises

Social Media Analytics Market, By Function:

  • Sentiment Analysis
  • Competitive Analysis
  • Hashtag Analysis
  • Dashboard & Visualization
  • Others

Social Media Analytics Market, By Application:

  • Sales & Marketing Management
  • Customer Experience Management
  • Risk Management & Fraud Detection
  • Others

Social Media Analytics Market, By End User:

  • BFSI
  • Media & Entertainment
  • Retail
  • IT & Telecom
  • Healthcare
  • Government
  • Others

Social Media Analytics Market, By Region:

  • North America
    • United States
    • Canada
    • Mexico
  • Europe
    • Germany
    • France
    • United Kingdom
    • Italy
    • Spain
  • South America
    • Brazil
    • Argentina
    • Colombia
  • Asia-Pacific
    • China
    • India
    • Japan
    • South Korea
    • Australia
  • Middle East & Africa
    • Saudi Arabia
    • UAE
    • South Africa

Competitive Landscape

Company Profiles: Detailed analysis of the major companies present in the Global Social Media Analytics Market.

Available Customizations:

Global Social Media Analytics Market report with the given market data, Tech Sci Research offers customizations according to a company's specific needs. The following customization options are available for the report:

Company Information

  • Detailed analysis and profiling of additional market players (up to five).

Table of Contents

1. Service Overview

  • 1.1. Market Definition
  • 1.2. Scope of the Market
    • 1.2.1. Markets Covered
    • 1.2.2. Years Considered for Study
    • 1.2.3. Key Market Segmentations

2. Research Methodology

  • 2.1. Baseline Methodology
  • 2.2. Key Industry Partners
  • 2.3. Major Association and Secondary Sources
  • 2.4. Forecasting Methodology
  • 2.5. Data Triangulation & Validation
  • 2.6. Assumptions and Limitations

3. Executive Summary

4. Voice of Customer

5. Global Social Media Analytics Market Outlook

  • 5.1. Market Size & Forecast
    • 5.1.1. By Value
  • 5.2. Market Share & Forecast
    • 5.2.1. By Deployment (Cloud and On-premise)
    • 5.2.2. By Enterprise Type (Small & Medium-sized Enterprises and Large Enterprises)
    • 5.2.3. By Function (Sentiment Analysis, Competitive Analysis, Hashtag Analysis, Dashboard & Visualization, and Others)
    • 5.2.4. By Application (Sales & Marketing Management, Customer Experience Management, Risk Management & Fraud Detection, and Others)
    • 5.2.5. By End User (BFSI, Media & Entertainment, Retail, IT & Telecom, Healthcare, Government, and Others)
    • 5.2.6. By Region (North America, Europe, South America, Middle East & Africa, Asia Pacific)
  • 5.3. By Company (2023)
  • 5.4. Market Map

6. North America Social Media Analytics Market Outlook

  • 6.1. Market Size & Forecast
    • 6.1.1. By Value
  • 6.2. Market Share & Forecast
    • 6.2.1. By Deployment
    • 6.2.2. By Enterprise Type
    • 6.2.3. By Function
    • 6.2.4. By Application
    • 6.2.5. By End User
    • 6.2.6. By Country
  • 6.3. North America: Country Analysis
    • 6.3.1. United States Social Media Analytics Market Outlook
      • 6.3.1.1. Market Size & Forecast
        • 6.3.1.1.1. By Value
      • 6.3.1.2. Market Share & Forecast
        • 6.3.1.2.1. By Deployment
        • 6.3.1.2.2. By Enterprise Type
        • 6.3.1.2.3. By Function
        • 6.3.1.2.4. By Application
        • 6.3.1.2.5. By End User
    • 6.3.2. Canada Social Media Analytics Market Outlook
      • 6.3.2.1. Market Size & Forecast
        • 6.3.2.1.1. By Value
      • 6.3.2.2. Market Share & Forecast
        • 6.3.2.2.1. By Deployment
        • 6.3.2.2.2. By Enterprise Type
        • 6.3.2.2.3. By Function
        • 6.3.2.2.4. By Application
        • 6.3.2.2.5. By End User
    • 6.3.3. Mexico Social Media Analytics Market Outlook
      • 6.3.3.1. Market Size & Forecast
        • 6.3.3.1.1. By Value
      • 6.3.3.2. Market Share & Forecast
        • 6.3.3.2.1. By Deployment
        • 6.3.3.2.2. By Enterprise Type
        • 6.3.3.2.3. By Function
        • 6.3.3.2.4. By Application
        • 6.3.3.2.5. By End User

7. Europe Social Media Analytics Market Outlook

  • 7.1. Market Size & Forecast
    • 7.1.1. By Value
  • 7.2. Market Share & Forecast
    • 7.2.1. By Deployment
    • 7.2.2. By Enterprise Type
    • 7.2.3. By Function
    • 7.2.4. By Application
    • 7.2.5. By End User
    • 7.2.6. By Country
  • 7.3. Europe: Country Analysis
    • 7.3.1. Germany Social Media Analytics Market Outlook
      • 7.3.1.1. Market Size & Forecast
        • 7.3.1.1.1. By Value
      • 7.3.1.2. Market Share & Forecast
        • 7.3.1.2.1. By Deployment
        • 7.3.1.2.2. By Enterprise Type
        • 7.3.1.2.3. By Function
        • 7.3.1.2.4. By Application
        • 7.3.1.2.5. By End User
    • 7.3.2. France Social Media Analytics Market Outlook
      • 7.3.2.1. Market Size & Forecast
        • 7.3.2.1.1. By Value
      • 7.3.2.2. Market Share & Forecast
        • 7.3.2.2.1. By Deployment
        • 7.3.2.2.2. By Enterprise Type
        • 7.3.2.2.3. By Function
        • 7.3.2.2.4. By Application
        • 7.3.2.2.5. By End User
    • 7.3.3. United Kingdom Social Media Analytics Market Outlook
      • 7.3.3.1. Market Size & Forecast
        • 7.3.3.1.1. By Value
      • 7.3.3.2. Market Share & Forecast
        • 7.3.3.2.1. By Deployment
        • 7.3.3.2.2. By Enterprise Type
        • 7.3.3.2.3. By Function
        • 7.3.3.2.4. By Application
        • 7.3.3.2.5. By End User
    • 7.3.4. Italy Social Media Analytics Market Outlook
      • 7.3.4.1. Market Size & Forecast
        • 7.3.4.1.1. By Value
      • 7.3.4.2. Market Share & Forecast
        • 7.3.4.2.1. By Deployment
        • 7.3.4.2.2. By Enterprise Type
        • 7.3.4.2.3. By Function
        • 7.3.4.2.4. By Application
        • 7.3.4.2.5. By End User
    • 7.3.5. Spain Social Media Analytics Market Outlook
      • 7.3.5.1. Market Size & Forecast
        • 7.3.5.1.1. By Value
      • 7.3.5.2. Market Share & Forecast
        • 7.3.5.2.1. By Deployment
        • 7.3.5.2.2. By Enterprise Type
        • 7.3.5.2.3. By Function
        • 7.3.5.2.4. By Application
        • 7.3.5.2.5. By End User

8. South America Social Media Analytics Market Outlook

  • 8.1. Market Size & Forecast
    • 8.1.1. By Value
  • 8.2. Market Share & Forecast
    • 8.2.1. By Deployment
    • 8.2.2. By Enterprise Type
    • 8.2.3. By Function
    • 8.2.4. By Application
    • 8.2.5. By End User
    • 8.2.6. By Country
  • 8.3. South America: Country Analysis'
    • 8.3.1. Brazil Social Media Analytics Market Outlook
      • 8.3.1.1. Market Size & Forecast
        • 8.3.1.1.1. By Value
      • 8.3.1.2. Market Share & Forecast
        • 8.3.1.2.1. By Deployment
        • 8.3.1.2.2. By Enterprise Type
        • 8.3.1.2.3. By Function
        • 8.3.1.2.4. By Application
        • 8.3.1.2.5. By End User
    • 8.3.2. Colombia Social Media Analytics Market Outlook
      • 8.3.2.1. Market Size & Forecast
        • 8.3.2.1.1. By Value
      • 8.3.2.2. Market Share & Forecast
        • 8.3.2.2.1. By Deployment
        • 8.3.2.2.2. By Enterprise Type
        • 8.3.2.2.3. By Function
        • 8.3.2.2.4. By Application
        • 8.3.2.2.5. By End User
    • 8.3.3. Argentina Social Media Analytics Market Outlook
      • 8.3.3.1. Market Size & Forecast
        • 8.3.3.1.1. By Value
      • 8.3.3.2. Market Share & Forecast
        • 8.3.3.2.1. By Deployment
        • 8.3.3.2.2. By Enterprise Type
        • 8.3.3.2.3. By Function
        • 8.3.3.2.4. By Application
        • 8.3.3.2.5. By End User

9. Middle East & Africa Social Media Analytics Market Outlook

  • 9.1. Market Size & Forecast
    • 9.1.1. By Value
  • 9.2. Market Share & Forecast
    • 9.2.1. By Deployment
    • 9.2.2. By Enterprise Type
    • 9.2.3. By Function
    • 9.2.4. By Application
    • 9.2.5. By End User
    • 9.2.6. By Country
  • 9.3. Middle East & Africa: Country Analysis
    • 9.3.1. Saudi Arabia Social Media Analytics Market Outlook
      • 9.3.1.1. Market Size & Forecast
        • 9.3.1.1.1. By Value
      • 9.3.1.2. Market Share & Forecast
        • 9.3.1.2.1. By Deployment
        • 9.3.1.2.2. By Enterprise Type
        • 9.3.1.2.3. By Function
        • 9.3.1.2.4. By Application
        • 9.3.1.2.5. By End User
    • 9.3.2. UAE Social Media Analytics Market Outlook
      • 9.3.2.1. Market Size & Forecast
        • 9.3.2.1.1. By Value
      • 9.3.2.2. Market Share & Forecast
        • 9.3.2.2.1. By Deployment
        • 9.3.2.2.2. By Enterprise Type
        • 9.3.2.2.3. By Function
        • 9.3.2.2.4. By Application
        • 9.3.2.2.5. By End User
    • 9.3.3. South Africa Social Media Analytics Market Outlook
      • 9.3.3.1. Market Size & Forecast
        • 9.3.3.1.1. By Value
      • 9.3.3.2. Market Share & Forecast
        • 9.3.3.2.1. By Deployment
        • 9.3.3.2.2. By Enterprise Type
        • 9.3.3.2.3. By Function
        • 9.3.3.2.4. By Application
        • 9.3.3.2.5. By End User

10. Asia Pacific Social Media Analytics Market Outlook

  • 10.1. Market Size & Forecast
    • 10.1.1. By Value
  • 10.2. Market Share & Forecast
    • 10.2.1. By Deployment
    • 10.2.2. By Enterprise Type
    • 10.2.3. By Function
    • 10.2.4. By Application
    • 10.2.5. By End User
    • 10.2.6. By Country
  • 10.3. Asia Pacific: Country Analysis
    • 10.3.1. China Social Media Analytics Market Outlook
      • 10.3.1.1. Market Size & Forecast
        • 10.3.1.1.1. By Value
      • 10.3.1.2. Market Share & Forecast
        • 10.3.1.2.1. By Deployment
        • 10.3.1.2.2. By Enterprise Type
        • 10.3.1.2.3. By Function
        • 10.3.1.2.4. By Application
        • 10.3.1.2.5. By End User
    • 10.3.2. India Social Media Analytics Market Outlook
      • 10.3.2.1. Market Size & Forecast
        • 10.3.2.1.1. By Value
      • 10.3.2.2. Market Share & Forecast
        • 10.3.2.2.1. By Deployment
        • 10.3.2.2.2. By Enterprise Type
        • 10.3.2.2.3. By Function
        • 10.3.2.2.4. By Application
        • 10.3.2.2.5. By End User
    • 10.3.3. Japan Social Media Analytics Market Outlook
      • 10.3.3.1. Market Size & Forecast
        • 10.3.3.1.1. By Value
      • 10.3.3.2. Market Share & Forecast
        • 10.3.3.2.1. By Deployment
        • 10.3.3.2.2. By Enterprise Type
        • 10.3.3.2.3. By Function
        • 10.3.3.2.4. By Application
        • 10.3.3.2.5. By End User
    • 10.3.4. South Korea Social Media Analytics Market Outlook
      • 10.3.4.1. Market Size & Forecast
        • 10.3.4.1.1. By Value
      • 10.3.4.2. Market Share & Forecast
        • 10.3.4.2.1. By Deployment
        • 10.3.4.2.2. By Enterprise Type
        • 10.3.4.2.3. By Function
        • 10.3.4.2.4. By Application
        • 10.3.4.2.5. By End User
    • 10.3.5. Australia Social Media Analytics Market Outlook
      • 10.3.5.1. Market Size & Forecast
        • 10.3.5.1.1. By Value
      • 10.3.5.2. Market Share & Forecast
        • 10.3.5.2.1. By Deployment
        • 10.3.5.2.2. By Enterprise Type
        • 10.3.5.2.3. By Function
        • 10.3.5.2.4. By Application
        • 10.3.5.2.5. By End User

11. Market Dynamics

  • 11.1. Drivers
  • 11.2. Challenges

12. Market Trends and Developments

13. Company Profiles

  • 13.1. Runtime Collective Limited
    • 13.1.1. Business Overview
    • 13.1.2. Key Revenue and Financials
    • 13.1.3. Recent Developments
    • 13.1.4. Key Personnel
    • 13.1.5. Key Product/Services Offered
  • 13.2. Sprout Social, Inc.
    • 13.2.1. Business Overview
    • 13.2.2. Key Revenue and Financials
    • 13.2.3. Recent Developments
    • 13.2.4. Key Personnel
    • 13.2.5. Key Product/Services Offered
  • 13.3. Meltwater
    • 13.3.1. Business Overview
    • 13.3.2. Key Revenue and Financials
    • 13.3.3. Recent Developments
    • 13.3.4. Key Personnel
    • 13.3.5. Key Product/Services Offered
  • 13.4. Talkwalker S.a.r.l.
    • 13.4.1. Business Overview
    • 13.4.2. Key Revenue and Financials
    • 13.4.3. Recent Developments
    • 13.4.4. Key Personnel
    • 13.4.5. Key Product/Services Offered
  • 13.5. Sprinklr, Inc.
    • 13.5.1. Business Overview
    • 13.5.2. Key Revenue and Financials
    • 13.5.3. Recent Developments
    • 13.5.4. Key Personnel
    • 13.5.5. Key Product/Services Offered
  • 13.6. NetBase Solutions Inc
    • 13.6.1. Business Overview
    • 13.6.2. Key Revenue and Financials
    • 13.6.3. Recent Developments
    • 13.6.4. Key Personnel
    • 13.6.5. Key Product/Services Offered
  • 13.7. Rival IQ Corporation
    • 13.7.1. Business Overview
    • 13.7.2. Key Revenue and Financials
    • 13.7.3. Recent Developments
    • 13.7.4. Key Personnel
    • 13.7.5. Key Product/Services Offered
  • 13.8. IBM Corporation
    • 13.8.1. Business Overview
    • 13.8.2. Key Revenue and Financials
    • 13.8.3. Recent Developments
    • 13.8.4. Key Personnel
    • 13.8.5. Key Product/Services Offered
  • 13.9. Onclusive, Inc.
    • 13.9.1. Business Overview
    • 13.9.2. Key Revenue and Financials
    • 13.9.3. Recent Developments
    • 13.9.4. Key Personnel
    • 13.9.5. Key Product/Services Offered
  • 13.10.Brand24 Global Inc.
    • 13.10.1. Business Overview
    • 13.10.2. Key Revenue and Financials
    • 13.10.3. Recent Developments
    • 13.10.4. Key Personnel
    • 13.10.5. Key Product/Services Offered

14. Strategic Recommendations

15. About Us & Disclaimer