表紙：セルフサービスキオスクの市場規模、シェア、成長分析、コンポーネント別、業界別、タイプ別、場所別、最終用途別、地域別 - 産業予測 2025年～2032年

市場調査レポート

商品コード

1736987

セルフサービスキオスクの市場規模、シェア、成長分析、コンポーネント別、業界別、タイプ別、場所別、最終用途別、地域別 - 産業予測 2025年～2032年

Self-Service Kiosk Market Size, Share, and Growth Analysis, By Component (Hardware, Software), By Vertical (Automated Teller Machines (ATMs), Retail Self-Checkout Kiosks), By Type, By Location, By End Use, By Region - Industry Forecast 2025-2032

出版日: 2025年05月21日
発行: SkyQuest
ページ情報: 英文 193 Pages
納期: 3～5営業日

価格

PDF & Excel (Single User License)

USD 5,300 767,228円

レポートPDF・Excelを1 名様のみがご利用頂けるライセンスです。PDF・Excell内のテキスト等のコピーは可能です。PDF・Excelの印刷は可能ですが、印刷したもののご利用はPDF・Excelのご利用範囲に準拠します

PDF & Excel (Multiple User License)

USD 6,200 897,512円

レポートPDF・Excel2-5名様までがご利用頂けるライセンスです。PDF・Excel内のテキスト等のコピーは可能です。PDF・Excelの印刷は可能ですが、印刷したもののご利用はPDF・Excelのご利用範囲に準拠します。

PDF & Excel (Enterprise License)

USD 7,100 1,027,796円

レポートPDF・Excelを同一企業に所属の全世界の方にご使用頂けるライセンスです。PDF・Excel内のテキスト等のコピーは可能です。PDF・Excelの印刷は可能ですが、印刷したもののご利用はPDF・Excelのご利用範囲に準拠します。

価格表記: USDを日本円(税抜)に換算

本日の銀行送金レート: 1USD=144.76円

全表示
概要
目次

概要

サンプル依頼リストに入れる

セルフサービスキオスクの世界市場規模は2023年に137億米ドルと評価され、2024年の146億5,000万米ドルから2032年には249億8,000万米ドルに成長し、予測期間（2025-2032年）のCAGRは6.9％で成長する見通しです。

セルフサービスキオスク市場は、さまざまな分野でセルフサービス技術の導入が進んでいることが大きな成長の要因となっています。非接触決済や購買体験の向上に対する需要から、小売、交通、ヘルスケア、クイックサービスレストランなどでセルフサービス端末の導入が急増しています。これらのキオスクは、待ち時間を短縮しプロセスを合理化することで、顧客満足度を効果的に向上させる。先進国では、自動化、デジタル決済、顧客エンゲージメントソリューションを活用したセルフサービスの導入が顕著に増加しています。人工知能、仮想現実、拡張知能の革新は、これらのキオスク端末の有効性と使いやすさを向上させています。メーカー各社は、包括的なハードウェアおよびソフトウェアソリューションを提供することで、消費者体験を向上させることに注力しており、自動化と時間節約策が今後の市場拡大にとって引き続き極めて重要であることを示唆しています。

北米
- 米国
- カナダ
欧州
- ドイツ
- スペイン
- フランス
- 英国
- イタリア
- その他欧州地域
アジア太平洋地域
- 中国
- インド
- 日本
- 韓国
- その他アジア太平洋地域
ラテンアメリカ
- ブラジル
- その他ラテンアメリカ地域
中東・アフリカ
- GCC諸国
- 南アフリカ
- その他中東・アフリカ

競合情報

上位5社の比較
主要企業の市場ポジショニング（2024年）
主な市場企業が採用した戦略
最近の市場動向
企業の市場シェア分析（2024年）
主要企業の企業プロファイル
- 企業の詳細
- 製品ポートフォリオ分析
- 企業のセグメント別シェア分析
- 収益の前年比比較（2022-2024年）

主要企業プロファイル

NCR Voyix（USA）
Diebold Nixdorf, Incorporated（USA）
KIOSK Information Systems（USA）
Advantech Co., Ltd.（Taiwan）
Meridian Kiosks LLC（USA）
Olea Kiosks, Inc.（USA）
Embross Group（Canada）
REDYREF Interactive Kiosks（USA）
GLORY LTD.（Japan）
Fuji Electric Co., Ltd.（Japan）
GRGBanking（China）
Frank Mayer and Associates, Inc.（USA）
Advanced Kiosks（USA）
SlabbKiosks（USA）
Source Technologies（USA）
Wentworth Laboratories, Inc.（USA）
Aksor SAS（France）
Azkoyen SA（Spain）
Pyramid Computer GmbH（Germany）

結論と提言

Product Code: SQMIG45B2204

Global Self-Service Kiosk Market size was valued at USD 13.7 billion in 2023 and is poised to grow from USD 14.65 billion in 2024 to USD 24.98 billion by 2032, growing at a CAGR of 6.9% during the forecast period (2025-2032).

The self-service kiosk market is experiencing significant growth fueled by the increasing adoption of self-service technologies across various sectors. The demand for contactless payments and enhanced purchasing experiences has led to a surge in the deployment of self-service terminals in retail, transportation, healthcare, and quick-service restaurants. These kiosks effectively improve customer satisfaction by reducing wait times and streamlining processes. Developed nations are witnessing a notable rise in self-service adoption, leveraging automation, digital payments, and customer engagement solutions. Innovations in artificial intelligence, virtual reality, and augmented reality are enhancing the efficacy and user-friendliness of these kiosks. Manufacturers focus on improving consumer experiences by providing comprehensive hardware and software solutions, suggesting that automation and time-saving measures will remain pivotal for future market expansion.

Top-down and bottom-up approaches were used to estimate and validate the size of the Global Self-Service Kiosk market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

Global Self-Service Kiosk Market Segments Analysis

Global Self-Service Kiosk Market is segmented by Component, Vertical, Type, Location, End Use and region. Based on Component, the market is segmented into Hardware, Software and Service. Based on Vertical, the market is segmented into Automated Teller Machines (ATMs), Retail Self-Checkout Kiosks, Self-Service Kiosks, Vending Kiosks, Food Kiosks, Beverage Kiosks and Parking Kiosks. Based on Type, the market is segmented into Check-in, Casino, Banking, Ticketing, Self-order and Others. Based on Location, the market is segmented into Indoor and Outdoor. Based on End Use, the market is segmented into BFSI, Retail, Food & Beverage, Healthcare, Government, Travel and Tourism and Others. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & Africa.

Driver of the Global Self-Service Kiosk Market

The global self-service kiosk market is significantly fueled by the rising consumer inclination toward self-service solutions and contactless transactions. Various sectors, including retail, hospitality, healthcare, and transportation, are increasingly adopting kiosks to enhance operational efficiency, improve customer satisfaction, and minimize wait times. This trend has been further accelerated by the desire to reduce human interaction and offer hygienic, safe service alternatives in response to changing consumer preferences. As organizations strive to meet these demands, the implementation of self-service kiosks continues to evolve, making them a vital component in modern business strategies aimed at optimizing service delivery and enhancing user experience.

Restraints in the Global Self-Service Kiosk Market

The global self-service kiosk market faces significant restraints due to concerns surrounding the management of sensitive user data, including credit card information and personal details, which heighten the risk of data breaches and unauthorized access. Companies must navigate the complexities and expenses related to implementing robust security measures, encryption protocols, and adherence to data protection regulations. This challenge is particularly pronounced in sectors dealing with financial transactions and healthcare applications, where the stakes are high, attracting potential threats and increasing the necessity for comprehensive security solutions. Consequently, these factors can inhibit market growth and deter potential investment in self-service kiosk technology.

Market Trends of the Global Self-Service Kiosk Market

The global self-service kiosk market is experiencing a significant trend toward the integration of biometric authentication, driven by heightened security and privacy concerns. This technology, featuring facial recognition, fingerprint scanning, and retina scanning, is becoming essential in sectors such as banking, healthcare, and retail, where secure user identification is paramount. As businesses seek to enhance customer experience and streamline operations, biometric systems offer a safe and convenient alternative to conventional methods like passwords and PINs. This shift not only promotes faster, non-contact transactions but also addresses consumer demand for improved security measures, positioning biometric-enabled kiosks as a key growth driver in the market.

Introduction

Objectives of the Study
Scope of the Report
Definitions

Research Methodology

Information Procurement
Secondary & Primary Data Methods
Market Size Estimation
Market Assumptions & Limitations

Executive Summary

Global Market Outlook
Supply & Demand Trend Analysis
Segmental Opportunity Analysis

Market Dynamics & Outlook

Market Overview
Market Size
Market Dynamics
- Drivers & Opportunities
- Restraints & Challenges
Porters Analysis
- Competitive rivalry
- Threat of substitute
- Bargaining power of buyers
- Threat of new entrants
- Bargaining power of suppliers

Key Market Insights

Key Success Factors
Degree of Competition
Top Investment Pockets
Market Ecosystem
Market Attractiveness Index, 2024
PESTEL Analysis
Macro-Economic Indicators
Value Chain Analysis
Pricing Analysis

Global Self-Service Kiosk Market Size by Component & CAGR (2025-2032)

Market Overview
Hardware
- Display
- Printer
- Others
Software
- Windows
- Android
- Linux
- Others (iOS, Others)
Service
- Integration and Deployment
- Managed Services

Global Self-Service Kiosk Market Size by Vertical & CAGR (2025-2032)

Market Overview
Automated Teller Machines (ATMs)
Retail Self-Checkout Kiosks
Self-Service Kiosks
Vending Kiosks
Food Kiosks
Beverage Kiosks
Parking Kiosks

Global Self-Service Kiosk Market Size by Type & CAGR (2025-2032)

Market Overview
Check-in
Casino
Banking
Ticketing
Self-order
Others

Global Self-Service Kiosk Market Size by Location & CAGR (2025-2032)

Market Overview
Indoor
Outdoor

Global Self-Service Kiosk Market Size by End Use & CAGR (2025-2032)

Market Overview
BFSI
Retail
Food & Beverage
Healthcare
Government
Travel and Tourism
Others

Global Self-Service Kiosk Market Size & CAGR (2025-2032)

North America (Component, Vertical, Type, Location, End Use)
- US
- Canada
Europe (Component, Vertical, Type, Location, End Use)
- Germany
- Spain
- France
- UK
- Italy
- Rest of Europe
Asia Pacific (Component, Vertical, Type, Location, End Use)
- China
- India
- Japan
- South Korea
- Rest of Asia-Pacific
Latin America (Component, Vertical, Type, Location, End Use)
- Brazil
- Rest of Latin America
Middle East & Africa (Component, Vertical, Type, Location, End Use)
- GCC Countries
- South Africa
- Rest of Middle East & Africa

Competitive Intelligence

Top 5 Player Comparison
Market Positioning of Key Players, 2024
Strategies Adopted by Key Market Players
Recent Developments in the Market
Company Market Share Analysis, 2024
Company Profiles of All Key Players
- Company Details
- Product Portfolio Analysis
- Company's Segmental Share Analysis
- Revenue Y-O-Y Comparison (2022-2024)

Key Company Profiles

NCR Voyix (USA)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Diebold Nixdorf, Incorporated (USA)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
KIOSK Information Systems (USA)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Advantech Co., Ltd. (Taiwan)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Meridian Kiosks LLC (USA)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Olea Kiosks, Inc. (USA)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Embross Group (Canada)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
REDYREF Interactive Kiosks (USA)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
GLORY LTD. (Japan)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Fuji Electric Co., Ltd. (Japan)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
GRGBanking (China)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Frank Mayer and Associates, Inc. (USA)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Advanced Kiosks (USA)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
SlabbKiosks (USA)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Source Technologies (USA)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Wentworth Laboratories, Inc. (USA)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Aksor SAS (France)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Azkoyen SA (Spain)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Pyramid Computer GmbH (Germany)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments

セルフサービスキオスクの市場規模、シェア、成長分析、コンポーネント別、業界別、タイプ別、場所別、最終用途別、地域別 - 産業予測 2025年～2032年

Self-Service Kiosk Market Size, Share, and Growth Analysis, By Component (Hardware, Software), By Vertical (Automated Teller Machines (ATMs), Retail Self-Checkout Kiosks), By Type, By Location, By End Use, By Region - Industry Forecast 2025-2032

目次

イントロダクション

調査手法

エグゼクティブサマリー

市場力学と見通し

主な市場の考察

セルフサービスキオスク市場規模：コンポーネント別& CAGR（2025-2032）

セルフサービスキオスク市場規模：業界別& CAGR（2025-2032）

セルフサービスキオスク市場規模：タイプ別& CAGR（2025-2032）

セルフサービスキオスク市場規模：場所別& CAGR（2025-2032）

セルフサービスキオスク市場規模：最終用途別& CAGR（2025-2032）

セルフサービスキオスク市場規模：地域別& CAGR（2025-2032）