Product Code: GVR-4-68039-934-9
Self-service Kiosk Market Growth & Trends:
The global self-service kiosk market size is estimated to reach USD 62,456.4 million by 2030, registering a CAGR of 10.9% from 2025 to 2030, according to a new report by Grand View Research, Inc. Reduced waiting queues and time with improved customers' shopping experiences and introduction of screen touch displays and glass technology are expected to drive the market during the forecast period. In developed countries such as U.S., Germany, France, U.K. China, the adoption of self-service kiosks is increasing. Moreover, citizens are also preferring contactless payment services such as debit cards, credit cards, or NFC-enabled devices. Thus, the market is expected to increase during the forecast period.
The services segment is expected to grow with the highest CAGR over the forecast period. Increasing the adoption of self-service kiosks at various places such as restaurants, retail stores, banks, hospitals, and banks will boost product sales. To ensure the seamless performance of kiosks, there is demand for services such as maintenance, up-gradation, integration, network, and security.
Self-order segment is expected to grow with the highest CAGR over the forecast period. Kiosks are used by restaurants, petrol pumps, retail stores, and many more to automate operations such as order production and delivery. This enabled customers to buy without waiting in the queue and with contactless and frictionless service. Due to seamless operations, self-order is getting popular among consumers contributing to the growth of the segment.
The retail vertical is expected to register the fastest growth rate during the forecast period. Kiosks integrated with AR and VR technology improve the shopping experience of customers enabling them to try and buy behavior. Retailers are adopting advanced payment processing technology to enable contactless billing.
The indoor segment is expected to register the fastest CAGR during the forecast period. Indoor locations such as colleges and hospitals are installing the kiosks for citizens to get information and complete the administration procedures.
The Asia Pacific market is expected to witness the significant CAGR. Rapid urbanization and industrialization in Asian countries such as China and India are contributing to the growth rate in this region. Increased adoption of civil services by citizens and the announcement of smart cities by governments will enhance the adoption of kiosks.
Manufacturers are looking to maintain their brand image and gain customer loyalty by offering innovative designs of self-service kiosks as per customer specifications and analyzing consumer behavior patterns.
Self-service Kiosk Market Report Highlights:
- Based on offering, the hardware segment dominated the market with a revenue share of 45.32% in 2024, driven by the increasing demand for advanced hardware components such as touchscreens, card readers, printers, and sensors.
- The casino type segment dominated the market with a revenue share of 22.04% in 2024. Ther are used for ticketing, check-in, and payment processing, to enhance customer convenience and streamline operations.
- In 2024, the outdoor location segment dominated the market with a revenue share of 69.57%.
- By Vertical, the transportation, travel, and hospitality segment dominated the market with a revenue share of 35.46% in 2024, driven by the widespread adoption of kiosks in airports, hotels, and travel agencies.
Table of Contents
Chapter 1 Methodology and Scope
- 1.1 Information Procurement and Research Scope
- 1.2 Information Analysis
- 1.3 Market Formulation & Data Visualization
- 1.4 Market Scope and Assumptions
- 1.4.1 Secondary Sources
- 1.4.2 Primary Sources
Chapter 2 Executive Summary
- 2.1 Market Outlook
- 2.2 Global
- 2.2.1 Global Self-service Kiosk Market, 2018 - 2030
- 2.2.2 Global Self-service Kiosk Market, by Region, 2018 - 2030
- 2.2.3 Global Self-service Kiosk Market, by Offering, 2018 - 2030
- 2.2.4 Global Self-service Kiosk Market, by Type, 2018 - 2030
- 2.2.5 Global Self-service Kiosk Market, by Vertical, 2018 - 2030
- 2.2.6 Global Self-service Kiosk Market, by Location, 2018 - 2030
- 2.3 Segmental Trends
Chapter 3 Self-service Kiosk Market Variables, Trends & Scope
- 3.1 Market Segmentation & Scope
- 3.2 Self-service Kiosk Market - Value Chain Analysis
- 3.3 Market Dynamics
- 3.3.1 Market Drivers
- 3.3.2 Market Restraints
- 3.3.3 Market Opportunities
- 3.4 Industry Analysis - Porter's
- 3.4.1 Supplier Power:
- 3.4.2 Buyer Power:
- 3.4.3 Substitution Threat:
- 3.4.4 Threat From New Entrant:
- 3.4.5 Competitive Rivalry
- 3.5 Key Opportunities - Prioritized
- 3.6 Self-service Kiosk Market - PESTEL Analysis
- 3.6.1 Political
- 3.6.2 Economic
- 3.6.3 Social
- 3.6.4 Technological
- 3.6.5 Environmental
- 3.6.6 Legal
Chapter 4 Self-service Kiosk Market: Offering Outlook
- 4.1 Self-service Kiosk Market Share by Offering, 2024 & 2030
- 4.2 Hardware
- 4.2.1 Hardware Self-service Kiosk Market, by Region, 2018 - 2030
- 4.3 Software
- 4.3.1 Software Self-service Kiosk Market, by Region, 2018 - 2030
- 4.4 Services
- 4.4.1 Services Self-service Kiosk Market, by Region, 2018 - 2030
Chapter 05 Self-service Kiosk Market: Type Outlook
- 5.1 Self-service Kiosk Market Share by Type, 2024 & 2030
- 5.2 Casino
- 5.2.1 Casino Self-service Kiosk Market, by Region, 2018 - 2030
- 5.3 Check-in
- 5.3.1 Check-in Self-service Kiosk Market, by Region, 2018 - 2030
- 5.4 Banking
- 5.4.1 Banking Self-service Kiosk Market, by Region, 2018 - 2030
- 5.5 Ticketing
- 5.5.1 Self-order Self-service Kiosk Market, by Region, 2018 - 2030
- 5.6 Others
- 5.6.1 Others Self-service Kiosk Market, by Region, 2018 - 2030
Chapter 6 Self-service Kiosk Market: Vertical Outlook
- 6.1 Self-service Kiosk Market Share by Type, 2024 & 2030
- 6.2 Banking, Financial Service, & Insurance
- 6.2.1 Banking, Financial Service, & Insurance Self-service Kiosk Market, by Region, 2018 - 2030
- 6.3 Transportation, Travel, & Hospitality
- 6.3.1 Transportation, Travel, & Hospitality Self-service Kiosk Market, by Region, 2018 - 2030
- 6.4 Retail
- 6.4.1 Retail Self-service Kiosk Market, by Region, 2018 - 2030
- 6.5 Entertainment
- 6.5.1 Entertainment Self-service Kiosk Market, by Region, 2018 - 2030
- 6.6 Others
- 6.6.1 Others Self-service Kiosk Market, by Region, 2018 - 2030
Chapter 7 Self-service Kiosk Market: Location Outlook
- 9.1 Self-service Kiosk Market Share by Location, 2024 & 2030
- 9.2 Outdoor
- 9.2.1 Outdoor Self-service Kiosk Market, by Region, 2018 - 2030
- 9.3 Indoor
- 9.3.1 Indoor Self-service Kiosk Market, by Region, 2018 - 2030
Chapter 8 Self-service Kiosk Market: Regional Outlook
- 8.1 North America
- 8.1.1 North America Self-service Kiosk Market, by Offering, 2018 - 2030
- 8.1.2 North America Self-service Kiosk Market, by Type, 2018 - 2030
- 8.1.3 North America Self-service Kiosk Market, by Vertical, 2018 - 2030
- 8.1.4 North America Self-service Kiosk Market, by Location, 2018 - 2030
- 8.1.5 U.S.
- 8.1.5.1 U.S. Self-service Kiosk Market, by Offering, 2018 - 2030
- 8.1.5.2 U.S. Self-service Kiosk Market, by Type, 2018 - 2030
- 8.1.5.3 U.S. Self-service Kiosk Market, by Vertical, 2018 - 2030
- 8.1.5.4 U.S. Self-service Kiosk Market, by Location, 2018 - 2030
- 8.1.6 Canada
- 8.1.6.1 Canada Self-service Kiosk Market, by Offering, 2018 - 2030
- 8.1.6.2 Canada Self-service Kiosk Market, by Type, 2018 - 2030
- 8.1.6.3 Canada Self-service Kiosk Market, by Vertical, 2018 - 2030
- 8.1.6.4 Canada Self-service Kiosk Market, by Location, 2018 - 2030
- 8.1.7 Mexico
- 8.1.7.1 Mexico Self-service Kiosk Market, by Offering, 2018 - 2030
- 8.1.7.2 Mexico Self-service Kiosk Market, by Type, 2018 - 2030
- 8.1.7.3 Mexico Self-service Kiosk Market, by Vertical, 2018 - 2030
- 8.1.7.4 Mexico Self-service Kiosk Market, by Location, 2018 - 2030
- 8.2 Europe
- 8.2.1 Europe Self-service Kiosk Market, by Offering, 2018 - 2030
- 8.2.2 Europe Self-service Kiosk Market, by Type, 2018 - 2030
- 8.2.3 Europe Self-service Kiosk Market, by Vertical, 2018 - 2030
- 8.2.4 Europe Self-service Kiosk Market, by Location, 2018 - 2030
- 8.2.5 Germany
- 8.2.5.1 Germany Self-service Kiosk Market, by Offering, 2018 - 2030
- 8.2.5.2 Germany Self-service Kiosk Market, by Type, 2018 - 2030
- 8.2.5.3 Germany Self-service Kiosk Market, by Vertical, 2018 - 2030
- 8.2.5.4 Germany Self-service Kiosk Market, by Location, 2018 - 2030
- 8.2.6 UK
- 8.2.6.1 UK Self-service Kiosk Market, by Offering, 2018 - 2030
- 8.2.6.2 UK Self-service Kiosk Market, by Type, 2018 - 2030
- 8.2.6.3 UK Self-service Kiosk Market, by Vertical, 2018 - 2030
- 8.2.6.4 UK Self-service Kiosk Market, by Location, 2018 - 2030
- 8.2.7 France
- 8.2.7.1 France Self-service Kiosk Market, by Offering, 2018 - 2030
- 8.2.7.2 France Self-service Kiosk Market, by Type, 2018 - 2030
- 8.2.7.3 France Self-service Kiosk Market, by Vertical, 2018 - 2030
- 8.2.7.4 France Self-service Kiosk Market, by Location, 2018 - 2030
- 8.3 Asia Pacific
- 8.3.1 Asia Pacific Self-service Kiosk Market, by Offering, 2018 - 2030
- 8.3.2 Asia Pacific Self-service Kiosk Market, by Type, 2018 - 2030
- 8.3.3 Asia Pacific Self-service Kiosk Market, by Vertical, 2018 - 2030
- 8.3.4 Asia Pacific Self-service Kiosk Market, by Location, 2018 - 2030
- 8.3.5 China
- 8.3.5.1 China Self-service Kiosk Market, by Offering, 2018 - 2030
- 8.3.5.2 China Self-service Kiosk Market, by Type, 2018 - 2030
- 8.3.5.3 China Self-service Kiosk Market, by Vertical, 2018 - 2030
- 8.3.5.4 China Self-service Kiosk Market, by Location, 2018 - 2030
- 8.3.6 Japan
- 8.3.6.1 Japan Self-service Kiosk Market, by Offering, 2018 - 2030
- 8.3.6.2 Japan Self-service Kiosk Market, by Type, 2018 - 2030
- 8.3.6.3 Japan Self-service Kiosk Market, by Vertical, 2018 - 2030
- 8.3.6.4 Japan Self-service Kiosk Market, by Location, 2018 - 2030
- 8.3.7 India
- 8.3.7.1 India Self-service Kiosk Market, by Offering, 2018 - 2030
- 8.3.7.2 India Self-service Kiosk Market, by Type, 2018 - 2030
- 8.3.7.3 India Self-service Kiosk Market, by Vertical, 2018 - 2030
- 8.3.7.4 India Self-service Kiosk Market, by Location, 2018 - 2030
- 8.3.8 South Korea
- 8.3.8.1 South Korea Self-service Kiosk Market, by Offering, 2018 - 2030
- 8.3.8.2 South Korea Self-service Kiosk Market, by Type, 2018 - 2030
- 8.3.8.3 South Korea Self-service Kiosk Market, by Vertical, 2018 - 2030
- 8.3.8.4 South Korea Self-service Kiosk Market, by Location, 2018 - 2030
- 8.3.9 Australia
- 8.3.9.1 Australia Self-service Kiosk Market, by Offering, 2018 - 2030
- 8.3.9.2 Australia Self-service Kiosk Market, by Type, 2018 - 2030
- 8.3.9.3 Australia Self-service Kiosk Market, by Vertical, 2018 - 2030
- 8.3.9.4 Australia Self-service Kiosk Market, by Location, 2018 - 2030
- 8.4 Latin America
- 8.4.1 Latin America Self-service Kiosk Market, by Offering, 2018 - 2030
- 8.4.2 Latin America Self-service Kiosk Market, by Type, 2018 - 2030
- 8.4.3 Latin America Self-service Kiosk Market, by Vertical, 2018 - 2030
- 8.4.4 Latin America Self-service Kiosk Market, by Location, 2018 - 2030
- 8.4.5 Brazil
- 8.4.5.1 Brazil Self-service Kiosk Market, by Offering, 2018 - 2030
- 8.4.5.2 Brazil Self-service Kiosk Market, by Type, 2018 - 2030
- 8.4.5.3 Brazil Self-service Kiosk Market, by Vertical, 2018 - 2030
- 8.4.5.4 Brazil Self-service Kiosk Market, by location, 2018 - 2030
- 8.5 MEA
- 8.5.1 MEA Self-service Kiosk Market, by Offering, 2018 - 2030
- 8.5.2 MEA Self-service Kiosk Market, by Type, 2018 - 2030
- 8.5.3 MEA Self-service Kiosk Market, by Vertical, 2018 - 2030
- 8.5.4 MEA Self-service Kiosk Market, by Location, 2018 - 2030
- 8.5.5 UAE
- 8.5.5.1 UAE Self-service Kiosk Market, by Offering, 2018 - 2030
- 8.5.5.2 UAE Self-service Kiosk Market, by Type, 2018 - 2030
- 8.5.5.3 UAE Self-service Kiosk Market, by Vertical, 2018 - 2030
- 8.5.5.4 UAE Self-service Kiosk Market, by location, 2018 - 2030
- 8.5.6 KSA
- 8.5.6.1 KSA Self-service Kiosk Market, by Offering, 2018 - 2030
- 8.5.6.2 KSA Self-service Kiosk Market, by Type, 2018 - 2030
- 8.5.6.3 KSA Self-service Kiosk Market, by Vertical, 2018 - 2030
- 8.5.6.4 KSA Self-service Kiosk Market, by location, 2018 - 2030
- 8.5.7 South Africa
- 8.5.7.1 South Africa Self-service Kiosk Market, by Offering, 2018 - 2030
- 8.5.7.2 South Africa Self-service Kiosk Market, by Type, 2018 - 2030
- 8.5.7.3 South Africa Self-service Kiosk Market, by Vertical, 2018 - 2030
- 8.5.7.4 South Africa Self-service Kiosk Market, by location, 2018 - 2030
Chapter 9 Competitive Landscape
- 9.1 Aksor SAS
- 9.1.1 Company Overview
- 9.1.2 Financial Performance
- 9.1.3 Product Benchmarking
- 9.1.4 Recent Developments
- 9.2 Azkoyen SA
- 9.2.1 Company Overview
- 9.2.2 Financial Performance
- 9.2.3 Product Benchmarking
- 9.2.4 Recent Developments
- 9.3 Diebold Nixdorf, Incorporated.
- 9.3.1 Company Overview
- 9.3.2 Financial Performance
- 9.3.3 Product Benchmarking
- 9.3.4 Recent Developments
- 9.4 Embross Systems Pvt
- 9.4.1 Company Overview
- 9.4.2 Financial Performance
- 9.4.3 Product Benchmarking
- 9.4.4 Recent Developments
- 9.5 Fuji Electric Co., Ltd.
- 9.5.1 Company Overview
- 9.5.2 Financial Performance
- 9.5.3 Product Benchmarking
- 9.5.4 Recent Developments
- 9.6 Thales Group
- 9.6.1 Company Overview
- 9.6.2 Financial Performance
- 9.6.3 Product Benchmarking
- 9.6.4 Recent Developments
- 9.7 GRGBanking
- 9.7.1 Company Overview
- 9.7.2 Financial Performance
- 9.7.3 Product Benchmarking
- 9.7.4 Recent Developments
- 9.8 Hitachi Payment Services Pvt. Ltd.
- 9.8.1 Company Overview
- 9.8.2 Financial Performance
- 9.8.3 Product Benchmarking
- 9.8.4 Recent Developments
- 9.9 KIOSK Information Systems
- 9.9.1 Company Overview
- 9.9.2 Financial Performance
- 9.9.3 Product Benchmarking
- 9.9.4 Recent Developments
- 9.10 Olea Kiosks Inc
- 9.10.1 Company Overview
- 9.10.2 Financial Performance
- 9.10.3 Product Benchmarking
- 9.10.4 Recent Developments