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フィールドサービス管理 (FSM) の世界市場：産業分析・規模・シェア・成長・動向・予測 (2024-2031年)

Field Service Management Market: Global Industry Analysis, Size, Share, Growth, Trends, and Forecast, 2024-2031

出版日
ページ情報
英文 185 Pages
納期
2～5営業日
カスタマイズ可能
価格
価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=146.82円
フィールドサービス管理 (FSM) の世界市場：産業分析・規模・シェア・成長・動向・予測 (2024-2031年)
出版日: 2024年12月18日
発行: Persistence Market Research
ページ情報: 英文 185 Pages
納期: 2～5営業日
GIIご利用のメリット
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  • 概要
  • 目次
概要

主な洞察

  • フィールドサービス管理 (FSM) の市場規模 (2024年)：48億5,000万米ドル
  • 市場規模の予測 (2031年)：103億1,000万米ドル
  • 世界の市場成長率 (2024～2031年)：CAGR 12.3%

市場成長の促進要因：

世界のフィールドサービス管理 (FSM) 市場の成長を後押ししている要因はいくつかあります。業務効率の向上とコスト削減に対する需要の高まりが、企業にFSMソリューションの採用を促しています。デジタルトランスフォーメーションの動向の高まりや、フィールドサービス業務をリアルタイムで追跡する必要性も、業種を問わずFSMソフトウェアの採用に拍車をかけています。また、モバイルやクラウドベースのソリューションの利用が増加していることで、サービス提供や顧客エンゲージメントが強化され、市場成長の原動力となっています。FSMソリューションにおける自動化の推進とIoTおよびAI技術の統合も市場拡大に寄与し、予知保全とデータ駆動型の意思決定を可能にしています。

市場抑制要因：

世界のFSM市場は力強い成長が見込まれるものの、一定の課題に直面しています。主な障害の1つは、初期導入コストの高さと、FSMソリューションと既存の企業システムとの統合の複雑さです。多くの企業、特に中小企業は、予算の制約からFSM技術の採用をためらう可能性があります。さらに、特に機密情報を扱う分野では、データのプライバシーやサイバーセキュリティへの懸念が、FSMソリューションの普及を阻む大きな障壁となっています。さらに、企業は、従来のサービス管理慣行に慣れた従業員からの抵抗に直面する可能性があり、これがFSMソフトウェアの導入成功の妨げとなる可能性があります。

市場機会：

FSM市場は、特にIoTとAI技術の急速な普及によって、大きな事業機会が示されています。遠隔サービス提供、予知保全、リアルタイムサービスの最適化への需要の高まりは、FSMソリューションに大きな成長の可能性をもたらしています。スマートデバイスやコネクテッド機器を採用する業界が増えるにつれ、IoTデバイスとシームレスに統合するFSMソフトウェアの必要性が重要になっています。また、特に現場技術者の作業プロセスを合理化するために、モバイルファーストのソリューションに対する需要が高まっています。さらに、FSMソフトウェア開発者は、アジア太平洋やラテンアメリカなど、デジタル導入が加速している新興国市場での機会を探ることができます。

当レポートでは、世界のフィールドサービス管理 (FSM) の市場を調査し、市場の定義と概要、市場促進要因・抑制要因、各種動向、市場機会、課題、市場規模 (金額・一部数量) の推移・予測、各種区分・地域/主要国別の詳細分析、競合環境、主要企業のプロファイルなどをまとめています。

目次

第1章 エグゼクティブサマリー

第2章 市場概要

  • 市場の範囲と定義
  • 市場力学
    • 推進要因
    • 抑制要因
    • 機会
    • 課題
    • 主な動向
  • マクロ経済要因
  • COVID-19の影響分析
  • 予測要因：関連性と影響

第3章 付加価値の洞察

  • 製品採用分析
  • 技術評価
  • 規制状況
  • バリューチェーン分析
  • 主要な取引と合併
  • PESTLE分析
  • ポーターのファイブフォース分析

第4章 価格動向分析

  • 主なハイライト
  • 製品価格に影響を与える主な要因
  • コンポーネント別の価格分析
  • 地域別の価格と製品の好み

第5章 世界のフィールドサービス管理 (FSM) 市場の展望：推移と予測

  • 主なハイライト
    • 市場規模の予測
    • 市場規模・前年比成長率
    • 収益機会
  • 市場規模の分析・予測
  • 世界市場の展望：コンポーネント別
  • 市場の魅力分析：コンポーネント別
  • 世界市場の展望：用途別
  • 市場の魅力分析：用途別
  • 世界市場の展望：展開別
  • 市場の魅力分析：展開別
  • 世界市場の展望：企業規模別
  • 市場の魅力分析：企業規模別
  • 世界市場の展望：産業別
  • 市場の魅力分析：産業別

第6章 世界フィールドサービス管理 (FSM) （FSM）市場の展望：地域別

  • 主なハイライト
  • 市場規模の推移
  • 市場規模の予測
    • 北米
    • 欧州
    • 東アジア
    • 南アジア・オセアニア
    • ラテンアメリカ
    • 中東・アフリカ
  • 市場の魅力分析：地域

第7章 北米のフィールドサービス管理 (FSM) 市場の展望：推移と予測

  • 主なハイライト
  • 価格分析
  • 市場規模の推移
    • 国別
    • コンポーネント別
    • 用途別
    • 展開別
    • 企業規模別
    • 業界別
  • 市場規模の推移・予測：国別
    • 米国
    • カナダ
  • 市場規模の推移・予測：コンポーネント別
    • ソフトウェア
    • サービス
  • 市場規模の推移・予測：用途別
    • 作業指示管理
    • スケジュール、ディスパッチ、ルートの最適化
    • 顧客管理
    • 在庫管理
    • サービス契約管理
    • レポートと分析
    • その他（リソース管理、技術者および車両の追跡など）
  • 市場規模の推移・予測：展開別
    • オンプレミス
    • クラウド
  • 市場規模の推移・予測：企業規模別
    • 大企業
    • 中小企業
  • 市場規模の推移・予測：業界別
    • 銀行、金融サービス、保険（BFSI）
    • IT・通信
    • ヘルスケア・ライフサイエンス
    • 製造
    • 運輸・物流
    • 建設・重機
    • エネルギー・ユーティリティ
    • その他（政府、メディア・エンターテイメント、教育など）
  • 市場の魅力分析

第8章 欧州のフィールドサービス管理 (FSM) 市場の展望：推移と予測

  • 主なハイライト
  • 価格分析
  • 市場規模の推移
  • 市場規模の推移・予測：国別
    • ドイツ
    • フランス
    • 英国
    • イタリア
    • スペイン
    • ロシア
    • トルコ
    • その他
  • 市場規模の推移・予測：コンポーネント別
  • 市場規模の推移・予測：用途別
  • 市場規模の推移・予測：展開別
  • 市場規模の推移・予測：企業規模別
  • 市場規模の推移・予測：産業別
  • 市場の魅力分析

第9章 東アジアのフィールドサービス管理 (FSM) 市場の展望：推移と予測

  • 主なハイライト
  • 価格分析
  • 市場規模の推移
  • 市場規模の推移・予測：国別
    • 中国
    • 日本
    • 韓国
  • 市場規模の推移・予測：コンポーネント別
  • 市場規模の推移・予測：用途別
  • 市場規模の推移・予測：展開別
  • 市場規模の推移・予測：企業規模別
  • 市場規模の推移・予測：産業別
  • 市場の魅力分析

第10章 南アジア・オセアニアのフィールドサービス管理 (FSM) 市場の展望：推移と予測

  • 主なハイライト
  • 価格分析
  • 市場規模の推移
  • 市場規模の推移・予測：国別
    • インド
    • 東南アジア
    • オーストラリア
    • その他の南アジアおよびオセアニア
  • 市場規模の推移・予測：コンポーネント別
  • 市場規模の推移・予測：用途別
  • 市場規模の推移・予測：展開別
  • 市場規模の推移・予測：企業規模別
  • 市場規模の推移・予測：産業別
  • 市場の魅力分析

第11章 ラテンアメリカのフィールドサービス管理 (FSM) 市場の展望：推移と予測

  • 主なハイライト
  • 価格分析
  • 市場規模の推移
  • 市場規模の推移・予測：国別
    • ブラジル
    • メキシコ
    • その他
  • 市場規模の推移・予測：コンポーネント別
  • 市場規模の推移・予測：用途別
  • 市場規模の推移・予測：展開別
  • 市場規模の推移・予測：企業規模別
  • 市場規模の推移・予測：産業別
  • 市場の魅力分析

第12章 中東・アフリカのフィールドサービス管理 (FSM) 市場の展望：推移と予測

  • 主なハイライト
  • 価格分析
  • 市場規模の推移
  • 市場規模の推移・予測：国別
    • GCC諸国
    • エジプト
    • 南アフリカ
    • 北アフリカ
    • その他
  • 市場規模の推移・予測：コンポーネント別
  • 市場規模の推移・予測：用途別
  • 市場規模の推移・予測：展開別
  • 市場規模の推移・予測：企業規模別
  • 市場規模の推移・予測：産業別
  • 市場の魅力分析

第13章 競合情勢

  • 市場シェア分析
  • 市場構造
  • 企業プロファイル（詳細- 概要、財務、戦略、最近の動向）
    • Comarch SA
    • FieldAware Group Ltd.
    • GEOCONCEPT SAS
    • IFS AB
    • Infor, Inc.
    • Oracle Corporation
    • OverIT S.p.A.
    • PRAXEDO
    • Salesforce.com, Inc
    • ServiceMax, Inc.

第14章 付録

目次
Product Code: PMRREP34984

Persistence Market Research has recently released a comprehensive report on the global Field Service Management (FSM) Market, offering an in-depth analysis of key market dynamics, including driving forces, emerging trends, opportunities, and challenges. This report provides a detailed understanding of the FSM market landscape, helping stakeholders make informed decisions for future growth.

Key Insights:

  • Global Field Service Management Market Size (2024E): US$ 4.85 Bn
  • Projected Market Value (2031F): US$ 10.31 Bn
  • Market Growth Rate (CAGR 2024 to 2031): 12.3%

Field Service Management Market - Report Scope:

The global Field Service Management market refers to the software solutions and technologies designed to help businesses manage their field operations efficiently, including workforce scheduling, dispatching, inventory management, and customer support. With the increasing reliance on mobile and cloud-based solutions, FSM software has become essential for businesses in industries such as utilities, manufacturing, healthcare, and telecommunications. The market is driven by the need for real-time visibility, improved customer satisfaction, and operational efficiency.

Market Growth Drivers:

Several factors are driving the growth of the global Field Service Management market. The increasing demand for improved operational efficiency and reduced costs is prompting organizations to adopt FSM solutions. The growing trend of digital transformation and the need for real-time tracking of field service operations have fueled the adoption of FSM software across industries. Additionally, the increasing use of mobile and cloud-based solutions is enhancing service delivery and customer engagement, thus driving market growth. The push for automation and integration of IoT and AI technologies in FSM solutions also contributes to market expansion, enabling predictive maintenance and data-driven decision-making.

Market Restraints:

Despite its strong growth prospects, the global FSM market faces certain challenges. One of the key obstacles is the high initial implementation cost and the complexity of integrating FSM solutions with existing enterprise systems. Many businesses, particularly SMEs, may hesitate to adopt FSM technology due to budget constraints. Furthermore, data privacy and cybersecurity concerns are significant barriers to the widespread adoption of FSM solutions, especially in sectors dealing with sensitive information. Additionally, businesses may face resistance from employees who are accustomed to traditional service management practices, which can hinder the successful deployment of FSM software.

Market Opportunities:

The FSM market presents substantial opportunities, particularly driven by the rapid adoption of IoT and AI technologies. The rise in demand for remote service delivery, predictive maintenance, and real-time service optimization creates significant growth potential for FSM solutions. As more industries embrace smart devices and connected equipment, the need for FSM software that integrates seamlessly with IoT devices becomes critical. There is also an increasing demand for mobile-first solutions, especially for field technicians, to streamline their work processes. Furthermore, FSM software developers can explore opportunities in emerging markets where digital adoption is accelerating, such as Asia-Pacific and Latin America.

Key Questions Answered in the Report:

  • What are the primary factors driving the growth of the global Field Service Management market?
  • How are technological advancements, such as AI, IoT, and cloud computing, influencing the FSM market?
  • Which industries are adopting FSM solutions the fastest, and why?
  • What are the key challenges faced by businesses in implementing FSM software?
  • Who are the leading players in the global FSM market, and what strategies are they using to stay competitive?
  • What are the emerging trends in the FSM market, and how can companies capitalize on them?

Competitive Intelligence and Business Strategy:

Leading companies in the global Field Service Management market, including ServiceTitan, IFS, Salesforce, and Microsoft, are focusing on innovation and technology enhancements to stay competitive. These companies are incorporating AI, machine learning, and IoT capabilities into their FSM platforms to offer predictive maintenance, automated scheduling, and improved customer insights. Strategic partnerships with other software providers and vertical-specific solution offerings are also common strategies employed to increase market reach. Additionally, there is a growing emphasis on offering scalable, cloud-based FSM solutions to cater to businesses of various sizes. The increasing focus on mobile-first applications and user-friendly interfaces is also a key competitive advantage in a market that values seamless customer and technician experiences.

Key Companies Profiled:

  • Comarch SA
  • FieldAware Group Ltd.
  • GEOCONCEPT SAS
  • IFS AB
  • Infor, Inc.
  • Oracle Corporation
  • OverIT S.p.A.
  • PRAXEDO
  • Salesforce.com, Inc
  • ServiceMax, Inc.

Field Service Management Market Segmentation

By Component

  • Software
  • Services

By Application

  • Work Order Management
  • Schedule, Dispatch, and Route Optimization
  • Customer Management
  • Inventory Management
  • Service Contract Management
  • Reporting and Analytics

By Deployment

  • On-premises
  • Cloud

By Enterprise Size

  • Large Enterprises
  • Small and Medium Enterprises (SMEs)

By Vertical

  • Banking, Financial Services and Insurance (BFSI)
  • IT and Telecom
  • Healthcare and Life Sciences
  • Manufacturing
  • Transportation and Logistics
  • Construction and Heavy Equipment
  • Energy and Utilities

By Region

  • North America
  • Europe
  • East Asia
  • South Asia and Oceania
  • Latin America
  • Middle East and Africa

Table of Contents

1. Executive Summary

  • 1.1. Global Field Service Management (FSM) Market Snapshot, 2024 and 2031
  • 1.2. Market Opportunity Assessment, 2024 - 2031, US$ Bn
  • 1.3. Key Market Trends
  • 1.4. Future Market Projections
  • 1.5. Premium Market Insights
  • 1.6. Industry Developments and Key Market Events
  • 1.7. PMR Analysis and Recommendations

2. Market Overview

  • 2.1. Market Scope and Definition
  • 2.2. Market Dynamics
    • 2.2.1. Drivers
    • 2.2.2. Restraints
    • 2.2.3. Opportunity
    • 2.2.4. Challenges
    • 2.2.5. Key Trends
  • 2.3. Macro-Economic Factors
    • 2.3.1. Global Sectorial Outlook
    • 2.3.2. Global GDP Growth Outlook
    • 2.3.3. Global Management Spending Outlook
  • 2.4. COVID-19 Impact Analysis
  • 2.5. Forecast Factors - Relevance and Impact

3. Value Added Insights

  • 3.1. Product Adoption Analysis
  • 3.2. Epidemiology - Deafness and Hearing Loss
  • 3.3. Technology Assessment
  • 3.4. Regulatory Landscape
  • 3.5. Value Chain Analysis
    • 3.5.1. List of Distribution Channel/Marketplaces
    • 3.5.2. List of End Use (Industry)
  • 3.6. Key Deals and Mergers
  • 3.7. PESTLE Analysis
  • 3.8. Porter's Five Force Analysis

4. Price Trend Analysis, 2019 - 2031

  • 4.1. Key Highlights
  • 4.2. Key Factors Impacting Product Prices
  • 4.3. Pricing Analysis, By Component
  • 4.4. Regional Prices and Product Preferences

5. Global Field Service Management (FSM) Market Outlook: Historical (2019 - 2023) and Forecast (2024 - 2031)

  • 5.1. Key Highlights
    • 5.1.1. Market Volume (Units) Projections
    • 5.1.2. Market Size (US$ Bn) and Y-o-Y Growth
    • 5.1.3. Absolute $ Opportunity
  • 5.2. Market Size (US$ Bn) Analysis and Forecast
    • 5.2.1. Historical Market Size (US$ Bn) Analysis, 2019 - 2023
    • 5.2.2. Current Market Size (US$ Bn) Analysis and Forecast, 2024 - 2031
  • 5.3. Global Field Service Management (FSM) Market Outlook: Component
    • 5.3.1. Introduction / Key Findings
    • 5.3.2. Historical Market Size (US$ Bn) Analysis, By Component, 2019 - 2023
    • 5.3.3. Current Market Size (US$ Bn) Analysis and Forecast, By Component, 2024 - 2031
      • 5.3.3.1. Software
      • 5.3.3.2. Services
  • 5.4. Market Attractiveness Analysis: Product
  • 5.5. Global Field Service Management (FSM) Market Outlook: Application
    • 5.5.1. Introduction / Key Findings
    • 5.5.2. Historical Market Size (US$ Bn) Analysis, By Application, 2019 - 2023
    • 5.5.3. Current Market Size (US$ Bn) Analysis and Forecast, By Application, 2024 - 2031
      • 5.5.3.1. Work Order Management
      • 5.5.3.2. Schedule, Dispatch, and Route Optimization
      • 5.5.3.3. Customer Management
      • 5.5.3.4. Inventory Management
      • 5.5.3.5. Service Contract Management
      • 5.5.3.6. Reporting & Analytics
      • 5.5.3.7. Others (Resource Management, Technician and vehicle Tracking, Etc.)
  • 5.6. Market Attractiveness Analysis: Application
  • 5.7. Global Field Service Management (FSM) Market Outlook: Deployment
    • 5.7.1. Introduction / Key Findings
    • 5.7.2. Historical Market Size (US$ Bn) Analysis, By Deployment, 2019 - 2023
    • 5.7.3. Current Market Size (US$ Bn) Analysis and Forecast, By Deployment, 2024 - 2031
      • 5.7.3.1. On-premises
      • 5.7.3.2. Cloud
  • 5.8. Market Attractiveness Analysis: Deployment
  • 5.9. Global Field Service Management (FSM) Market Outlook: Enterprise Size
    • 5.9.1. Introduction / Key Findings
    • 5.9.2. Historical Market Size (US$ Bn) Analysis, By Enterprise Size, 2019 - 2023
    • 5.9.3. Current Market Size (US$ Bn) Analysis and Forecast, By Enterprise Size, 2024 - 2031
      • 5.9.3.1. Large Enterprises
      • 5.9.3.2. Small & Medium Enterprises (SMEs)
  • 5.10. Market Attractiveness Analysis: Enterprise Size
  • 5.11. Global Field Service Management (FSM) Market Outlook: Vertical
    • 5.11.1. Introduction / Key Findings
    • 5.11.2. Historical Market Size (US$ Bn) Analysis, By Vertical, 2019 - 2023
    • 5.11.3. Current Market Size (US$ Bn) Analysis and Forecast, By Vertical, 2024 - 2031
      • 5.11.3.1. Banking, Financial Services and Insurance (BFSI)
      • 5.11.3.2. IT & Telecom
      • 5.11.3.3. Healthcare & Life Sciences
      • 5.11.3.4. Manufacturing
      • 5.11.3.5. Transportation & Logistics
      • 5.11.3.6. Construction & Heavy Equipment
      • 5.11.3.7. Energy & Utilities
      • 5.11.3.8. Others (Government, Media & Entertainment, Education, Etc.)
  • 5.12. Market Attractiveness Analysis: Vertical

6. Global Field Service Management (FSM) Market Outlook: Region

  • 6.1. Key Highlights
  • 6.2. Historical Market Size (US$ Bn) Analysis, By Region, 2019 - 2023
  • 6.3. Current Market Size (US$ Bn) Analysis and Forecast, By Region, 2024 - 2031
    • 6.3.1. North America
    • 6.3.2. Europe
    • 6.3.3. East Asia
    • 6.3.4. South Asia and Oceania
    • 6.3.5. Latin America
    • 6.3.6. Middle East & Africa
  • 6.4. Market Attractiveness Analysis: Region

7. North America Field Service Management (FSM) Market Outlook: Historical (2019 - 2023) and Forecast (2024 - 2031)

  • 7.1. Key Highlights
  • 7.2. Pricing Analysis
  • 7.3. Historical Market Size (US$ Bn) Analysis, By Market, 2019 - 2023
    • 7.3.1. By Country
    • 7.3.2. By Component
    • 7.3.3. By Application
    • 7.3.4. By Deployment
    • 7.3.5. By Enterprise Size
    • 7.3.6. By Vertical
  • 7.4. Current Market Size (US$ Bn) Analysis and Forecast, By Country, 2024 - 2031
    • 7.4.1. U.S.
    • 7.4.2. Canada
  • 7.5. Current Market Size (US$ Bn) Analysis and Forecast, By Component, 2024 - 2031
    • 7.5.1. Software
    • 7.5.2. Services
  • 7.6. Current Market Size (US$ Bn) Analysis and Forecast, By Application, 2024 - 2031
    • 7.6.1. Work Order Management
    • 7.6.2. Schedule, Dispatch, and Route Optimization
    • 7.6.3. Customer Management
    • 7.6.4. Inventory Management
    • 7.6.5. Service Contract Management
    • 7.6.6. Reporting & Analytics
    • 7.6.7. Others (Resource Management, Technician and vehicle Tracking, Etc.)
  • 7.7. Current Market Size (US$ Bn) Analysis and Forecast, By Deployment, 2024 - 2031
    • 7.7.1. On-Premise
    • 7.7.2. Cloud
  • 7.8. Current Market Size (US$ Bn) Analysis and Forecast, By Enterprise Size, 2024 - 2031
    • 7.8.1. Large Enterprises
    • 7.8.2. Small & Medium Enterprises (SMEs)
  • 7.9. Current Market Size (US$ Bn) Analysis and Forecast, By Vertical, 2024 - 2031
    • 7.9.1. Banking, Financial Services and Insurance (BFSI)
    • 7.9.2. IT & Telecom
    • 7.9.3. Healthcare & Life Sciences
    • 7.9.4. Manufacturing
    • 7.9.5. Transportation & Logistics
    • 7.9.6. Construction & Heavy Equipment
    • 7.9.7. Energy & Utilities
    • 7.9.8. Others (Government, Media & Entertainment, Education, Etc.)
  • 7.10. Market Attractiveness Analysis

8. Europe Field Service Management (FSM) Market Outlook: Historical (2019 - 2023) and Forecast (2024 - 2031)

  • 8.1. Key Highlights
  • 8.2. Pricing Analysis
  • 8.3. Historical Market Size (US$ Bn) Analysis, By Market, 2019 - 2023
    • 8.3.1. By Country
    • 8.3.2. By Component
    • 8.3.3. By Application
    • 8.3.4. By Deployment
    • 8.3.5. By Enterprise Size
    • 8.3.6. By Vertical
  • 8.4. Current Market Size (US$ Bn) Analysis and Forecast, By Country, 2024 - 2031
    • 8.4.1. Germany
    • 8.4.2. France
    • 8.4.3. U.K.
    • 8.4.4. Italy
    • 8.4.5. Spain
    • 8.4.6. Russia
    • 8.4.7. Turkey
    • 8.4.8. Rest of Europe
  • 8.5. Current Market Size (US$ Bn) Analysis and Forecast, By Component, 2024 - 2031
    • 8.5.1. Software
    • 8.5.2. Services
  • 8.6. Current Market Size (US$ Bn) Analysis and Forecast, By Application, 2024 - 2031
    • 8.6.1. Work Order Management
    • 8.6.2. Schedule, Dispatch, and Route Optimization
    • 8.6.3. Customer Management
    • 8.6.4. Inventory Management
    • 8.6.5. Service Contract Management
    • 8.6.6. Reporting & Analytics
    • 8.6.7. Others (Resource Management, Technician and vehicle Tracking, Etc.)
  • 8.7. Current Market Size (US$ Bn) Analysis and Forecast, By Deployment, 2024 - 2031
    • 8.7.1. On-Premise
    • 8.7.2. Cloud
  • 8.8. Current Market Size (US$ Bn) Analysis and Forecast, By Enterprise Size, 2024 - 2031
    • 8.8.1. Large Enterprises
    • 8.8.2. Small & Medium Enterprises (SMEs)
  • 8.9. Current Market Size (US$ Bn) Analysis and Forecast, By Vertical, 2024 - 2031
    • 8.9.1. Banking, Financial Services and Insurance (BFSI)
    • 8.9.2. IT & Telecom
    • 8.9.3. Healthcare & Life Sciences
    • 8.9.4. Manufacturing
    • 8.9.5. Transportation & Logistics
    • 8.9.6. Construction & Heavy Equipment
    • 8.9.7. Energy & Utilities
    • 8.9.8. Others (Government, Media & Entertainment, Education, Etc.)
  • 8.10. Market Attractiveness Analysis

9. East Asia Field Service Management (FSM) Market Outlook: Historical (2019 - 2023) and Forecast (2024 - 2031)

  • 9.1. Key Highlights
  • 9.2. Pricing Analysis
  • 9.3. Historical Market Size (US$ Bn) Analysis, By Market, 2019 - 2023
    • 9.3.1. By Country
    • 9.3.2. By Component
    • 9.3.3. By Application
    • 9.3.4. By Deployment
    • 9.3.5. By Enterprise Size
    • 9.3.6. By Vertical
  • 9.4. Current Market Size (US$ Bn) Analysis and Forecast, By Country, 2024 - 2031
    • 9.4.1. China
    • 9.4.2. Japan
    • 9.4.3. South Korea
  • 9.5. Current Market Size (US$ Bn) Analysis and Forecast, By Component, 2024 - 2031
    • 9.5.1. Software
    • 9.5.2. Services
  • 9.6. Current Market Size (US$ Bn) Analysis and Forecast, By Application, 2024 - 2031
    • 9.6.1. Work Order Management
    • 9.6.2. Schedule, Dispatch, and Route Optimization
    • 9.6.3. Customer Management
    • 9.6.4. Inventory Management
    • 9.6.5. Service Contract Management
    • 9.6.6. Reporting & Analytics
    • 9.6.7. Others (Resource Management, Technician and vehicle Tracking, Etc.)
  • 9.7. Current Market Size (US$ Bn) Analysis and Forecast, By Deployment, 2024 - 2031
    • 9.7.1. On-Premise
    • 9.7.2. Cloud
  • 9.8. Current Market Size (US$ Bn) Analysis and Forecast, By Enterprise Size, 2024 - 2031
    • 9.8.1. Large Enterprises
    • 9.8.2. Small & Medium Enterprises (SMEs)
  • 9.9. Current Market Size (US$ Bn) Analysis and Forecast, By Vertical, 2024 - 2031
    • 9.9.1. Banking, Financial Services and Insurance (BFSI)
    • 9.9.2. IT & Telecom
    • 9.9.3. Healthcare & Life Sciences
    • 9.9.4. Manufacturing
    • 9.9.5. Transportation & Logistics
    • 9.9.6. Construction & Heavy Equipment
    • 9.9.7. Energy & Utilities
    • 9.9.8. Others (Government, Media & Entertainment, Education, Etc.)
  • 9.10. Market Attractiveness Analysis

10. South Asia & Oceania Field Service Management (FSM) Market Outlook: Historical (2019 - 2023) and Forecast (2024 - 2031)

  • 10.1. Key Highlights
  • 10.2. Pricing Analysis
  • 10.3. Historical Market Size (US$ Bn) Analysis, By Market, 2019 - 2023
    • 10.3.1. By Country
    • 10.3.2. By Component
    • 10.3.3. By Application
    • 10.3.4. By Deployment
    • 10.3.5. By Enterprise Size
    • 10.3.6. By Vertical
  • 10.4. Current Market Size (US$ Bn) Analysis and Forecast, By Country, 2024 - 2031
    • 10.4.1. India
    • 10.4.2. Southeast Asia
    • 10.4.3. ANZ
    • 10.4.4. Rest of South Asia & Oceania
  • 10.5. Current Market Size (US$ Bn) Analysis and Forecast, By Component, 2024 - 2031
    • 10.5.1. Software
    • 10.5.2. Services
  • 10.6. Current Market Size (US$ Bn) Analysis and Forecast, By Application, 2024 - 2031
    • 10.6.1. Work Order Management
    • 10.6.2. Schedule, Dispatch, and Route Optimization
    • 10.6.3. Customer Management
    • 10.6.4. Inventory Management
    • 10.6.5. Service Contract Management
    • 10.6.6. Reporting & Analytics
    • 10.6.7. Others (Resource Management, Technician and vehicle Tracking, Etc.)
  • 10.7. Current Market Size (US$ Bn) Analysis and Forecast, By Deployment, 2024 - 2031
    • 10.7.1. On-Premise
    • 10.7.2. Cloud
  • 10.8. Current Market Size (US$ Bn) Analysis and Forecast, By Enterprise Size, 2024 - 2031
    • 10.8.1. Large Enterprises
    • 10.8.2. Small & Medium Enterprises (SMEs)
  • 10.9. Current Market Size (US$ Bn) Analysis and Forecast, By Vertical, 2024 - 2031
    • 10.9.1. Banking, Financial Services and Insurance (BFSI)
    • 10.9.2. IT & Telecom
    • 10.9.3. Healthcare & Life Sciences
    • 10.9.4. Manufacturing
    • 10.9.5. Transportation & Logistics
    • 10.9.6. Construction & Heavy Equipment
    • 10.9.7. Energy & Utilities
    • 10.9.8. Others (Government, Media & Entertainment, Education, Etc.)
  • 10.10. Market Attractiveness Analysis

11. Latin America Field Service Management (FSM) Market Outlook: Historical (2019 - 2023) and Forecast (2024 - 2031)

  • 11.1. Key Highlights
  • 11.2. Pricing Analysis
  • 11.3. Historical Market Size (US$ Bn) Analysis, By Market, 2019 - 2023
    • 11.3.1. By Country
    • 11.3.2. By Component
    • 11.3.3. By Application
    • 11.3.4. By Deployment
    • 11.3.5. By Enterprise Size
    • 11.3.6. By Vertical
  • 11.4. Current Market Size (US$ Bn) Analysis and Forecast, By Country, 2024 - 2031
    • 11.4.1. Brazil
    • 11.4.2. Mexico
    • 11.4.3. Rest of Latin America
  • 11.5. Current Market Size (US$ Bn) Analysis and Forecast, By Component, 2024 - 2031
    • 11.5.1. Software
    • 11.5.2. Services
  • 11.6. Current Market Size (US$ Bn) Analysis and Forecast, By Application, 2024 - 2031
    • 11.6.1. Work Order Management
    • 11.6.2. Schedule, Dispatch, and Route Optimization
    • 11.6.3. Customer Management
    • 11.6.4. Inventory Management
    • 11.6.5. Service Contract Management
    • 11.6.6. Reporting & Analytics
    • 11.6.7. Others (Resource Management, Technician and vehicle Tracking, Etc.)
  • 11.7. Current Market Size (US$ Bn) Analysis and Forecast, By Deployment, 2024 - 2031
    • 11.7.1. On-Premise
    • 11.7.2. Cloud
  • 11.8. Current Market Size (US$ Bn) Analysis and Forecast, By Enterprise Size, 2024 - 2031
    • 11.8.1. Large Enterprises
    • 11.8.2. Small & Medium Enterprises (SMEs)
  • 11.9. Current Market Size (US$ Bn) Analysis and Forecast, By Vertical, 2024 - 2031
    • 11.9.1. Banking, Financial Services and Insurance (BFSI)
    • 11.9.2. IT & Telecom
    • 11.9.3. Healthcare & Life Sciences
    • 11.9.4. Manufacturing
    • 11.9.5. Transportation & Logistics
    • 11.9.6. Construction & Heavy Equipment
    • 11.9.7. Energy & Utilities
    • 11.9.8. Others (Government, Media & Entertainment, Education, Etc.)
  • 11.10. Market Attractiveness Analysis

12. Middle East & Africa Field Service Management (FSM) Market Outlook: Historical (2019 - 2023) and Forecast (2024 - 2031)

  • 12.1. Key Highlights
  • 12.2. Pricing Analysis
  • 12.3. Historical Market Size (US$ Bn) Analysis, By Market, 2019 - 2023
    • 12.3.1. By Country
    • 12.3.2. By Component
    • 12.3.3. By Application
    • 12.3.4. By Deployment
    • 12.3.5. By Enterprise Size
    • 12.3.6. By Vertical
  • 12.4. Current Market Size (US$ Bn) Analysis and Forecast, By Country, 2024 - 2031
    • 12.4.1. GCC Countries
    • 12.4.2. Egypt
    • 12.4.3. South Africa
    • 12.4.4. Northern Africa
    • 12.4.5. Rest of Middle East & Africa
  • 12.5. Current Market Size (US$ Bn) Analysis and Forecast, By Component, 2024 - 2031
    • 12.5.1. Software
    • 12.5.2. Services
  • 12.6. Current Market Size (US$ Bn) Analysis and Forecast, By Application, 2024 - 2031
    • 12.6.1. Work Order Management
    • 12.6.2. Schedule, Dispatch, and Route Optimization
    • 12.6.3. Customer Management
    • 12.6.4. Inventory Management
    • 12.6.5. Service Contract Management
    • 12.6.6. Reporting & Analytics
    • 12.6.7. Others (Resource Management, Technician and vehicle Tracking, Etc.)
  • 12.7. Current Market Size (US$ Bn) Analysis and Forecast, By Deployment, 2024 - 2031
    • 12.7.1. On-Premise
    • 12.7.2. Cloud
  • 12.8. Current Market Size (US$ Bn) Analysis and Forecast, By Enterprise Size, 2024 - 2031
    • 12.8.1. Large Enterprises
    • 12.8.2. Small & Medium Enterprises (SMEs)
  • 12.9. Current Market Size (US$ Bn) Analysis and Forecast, By Vertical, 2024 - 2031
    • 12.9.1. Banking, Financial Services and Insurance (BFSI)
    • 12.9.2. IT & Telecom
    • 12.9.3. Healthcare & Life Sciences
    • 12.9.4. Manufacturing
    • 12.9.5. Transportation & Logistics
    • 12.9.6. Construction & Heavy Equipment
    • 12.9.7. Energy & Utilities
    • 12.9.8. Others (Government, Media & Entertainment, Education, Etc.)
  • 12.10. Market Attractiveness Analysis

13. Competition Landscape

  • 13.1. Market Share Analysis, 2023
  • 13.2. Market Structure
    • 13.2.1. Competition Intensity Mapping By Market
    • 13.2.2. Competition Dashboard
  • 13.3. Company Profiles (Details - Overview, Financials, Strategy, Recent Developments)
    • 13.3.1. Comarch SA
      • 13.3.1.1. Overview
      • 13.3.1.2. Segments and Products
      • 13.3.1.3. Key Financials
      • 13.3.1.4. Market Developments
      • 13.3.1.5. Market Strategy
    • 13.3.2. FieldAware Group Ltd.
    • 13.3.3. GEOCONCEPT SAS
    • 13.3.4. IFS AB
    • 13.3.5. Infor, Inc.
    • 13.3.6. Oracle Corporation
    • 13.3.7. OverIT S.p.A.
    • 13.3.8. PRAXEDO
    • 13.3.9. Salesforce.com, Inc
    • 13.3.10. ServiceMax, Inc.

14. Appendix

  • 14.1. Research Methodology
  • 14.2. Research Assumptions
  • 14.3. Acronyms and Abbreviations