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市場調査レポート

チャットボットの世界市場:2018年〜2022年

Global Chatbot Market 2018-2022

発行 TechNavio (Infiniti Research Ltd.) 商品コード 427254
出版日 ページ情報 英文 100 Pages
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本日の銀行送金レート: 1USD=111.21円で換算しております。
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チャットボットの世界市場:2018年〜2022年 Global Chatbot Market 2018-2022
出版日: 2018年06月13日 ページ情報: 英文 100 Pages
概要

世界のチャットボット市場は、2018年から2022年の間、24.43%のCAGR (複合年間成長率) で拡大することが予測されています。

当レポートでは、世界におけるチャットボット市場の現状分析と今後の予測をエンドユーザーおよび地域別に提供しており、市場の成長因子と課題、主な動向、主要ベンダーのプロファイルなどとともにお届けします。

第1章 エグゼクティブサマリー

第2章 当レポートの調査範囲

第3章 調査手法

第4章 市場情勢

  • 市場エコシステム
  • 市場の特徴
  • 市場セグメント分析

第5章 市場規模

  • 市場定義
  • 市場規模
  • 市場規模と予測

第6章 ファイブフォース分析

第7章 顧客情勢

第8章 エンドユーザー別の市場分類

  • エンドユーザー別の分類
  • エンドユーザー別の比較
  • 小売業 - 市場規模と予測
  • 銀行・金融サービス・保険業 (BFSI) - 市場規模と予測
  • 旅行・ホスピタリティー産業 - 市場規模と予測
  • 政府機関 - 市場規模と予測
  • その他 - 市場規模と予測
  • 市場機会

第9章 地域情勢

  • 地理区分
  • 地域比較
  • 南北アメリカ - 市場規模と予測
  • アジア太平洋地域 - 市場規模と予測
  • 欧州・中東・アフリカ地域 - 市場規模と予測
  • 主要国
  • 市場機会

第10章 意思決定の枠組み

第11章 市場の成長因子と課題

  • 市場成長因子
  • 市場の課題

第12章 市場動向

第13章 ベンダー情勢

  • 概要
  • 創造的破壊の状況

第14章 ベンダー分析

  • 対象ベンダー
  • ベンダー分類
  • ベンダーの市場ポジショニング
  • Anboto
  • Creative Virtual
  • eGain
  • Inbenta Technologies
  • Nuance Communications

第15章 付録

  • 略語リスト
図表
  • Exhibit 01: Parent market
  • Exhibit 02: Global artificial intelligence market
  • Exhibit 03: Market characteristics
  • Exhibit 04: Market segments
  • Exhibit 05: Market definition - Inclusions and exclusions checklist
  • Exhibit 06: Market size 2017
  • Exhibit 07: Validation techniques employed for market sizing 2017
  • Exhibit 08: Global - Market size and forecast 2017-2022 ($ mn)
  • Exhibit 09: Global - Year-over-year growth 2018-2022 (%)
  • Exhibit 10: Five forces analysis 2017
  • Exhibit 11: Five forces analysis 2022
  • Exhibit 12: Bargaining power of buyers
  • Exhibit 13: Bargaining power of suppliers
  • Exhibit 14: Threat of new entrants
  • Exhibit 15: Threat of substitutes
  • Exhibit 16: Threat of rivalry
  • Exhibit 17: Market condition - Five forces 2017
  • Exhibit 18: Customer landscape
  • Exhibit 19: End-user - Market share 2017-2022 (%)
  • Exhibit 20: Comparison by end-user
  • Exhibit 21: Retail - Market size and forecast 2017-2022 ($ mn)
  • Exhibit 22: Retail - Year-over-year growth 2018-2022 (%)
  • Exhibit 23: BFSI - Market size and forecast 2017-2022 ($ mn)
  • Exhibit 24: BFSI - Year-over-year growth 2018-2022 (%)
  • Exhibit 25: Travel and hospitality - Market size and forecast 2017-2022 ($ mn)
  • Exhibit 26: Travel and hospitality - Year-over-year growth 2018-2022 (%)
  • Exhibit 27: Government - Market size and forecast 2017-2022 ($ mn)
  • Exhibit 28: Government - Year-over-year growth 2018-2022 (%)
  • Exhibit 29: Others - Market size and forecast 2017-2022 ($ mn)
  • Exhibit 30: Others - Year-over-year growth 2018-2022 (%)
  • Exhibit 31: Market opportunity by end-user
  • Exhibit 32: Global - Market share by geography 2017-2022 (%)
  • Exhibit 33: Comparison by region
  • Exhibit 34: Americas - Market size and forecast 2017-2022 ($ mn)
  • Exhibit 35: Americas - Year-over-year growth 2018-2022 (%)
  • Exhibit 36: APAC - Market size and forecast 2017-2022 ($ mn)
  • Exhibit 37: APAC - Year-over-year growth 2018-2022 (%)
  • Exhibit 38: EMEA - Market size and forecast 2017-2022 ($ mn)
  • Exhibit 39: EMEA - Year-over-year growth 2018-2022 (%)
  • Exhibit 40: Key leading countries
  • Exhibit 41: Market opportunity
  • Exhibit 42: Vendor landscape
  • Exhibit 43: Landscape disruption
  • Exhibit 44: Vendors covered
  • Exhibit 45: Vendor classification
  • Exhibit 46: Market positioning of vendors
  • Exhibit 47: Anboto - Overview
  • Exhibit 48: Anboto - Business segments
  • Exhibit 49: Anboto - Key offerings
  • Exhibit 50: Creative Virtual - Overview
  • Exhibit 51: Creative Virtual - Business segments
  • Exhibit 52: Creative Virtual - Organizational developments
  • Exhibit 53: Creative Virtual - Key offerings
  • Exhibit 54: eGain - Overview
  • Exhibit 55: eGain - Business segments
  • Exhibit 56: eGain - Geographic focus
  • Exhibit 57: eGain - Key offerings
  • Exhibit 58: Inbenta Technologies - Overview
  • Exhibit 59: Inbenta Technologies - Business segments
  • Exhibit 60: Inbenta Technologies - Key offerings
  • Exhibit 61: Nuance Communications - Overview
  • Exhibit 62: Nuance Communications - Business segments
  • Exhibit 63: Nuance Communications - Geographic focus
  • Exhibit 64: Nuance Communications - Segment focus
  • Exhibit 65: Nuance Communications - Key offerings
目次
Product Code: IRTNTR22344

About Chatbot

Chatbot is a computer application that is used by companies for text and voice-based conversation with people by integrating them into applications, instant messages, and websites.

Technavio's analysts forecast the global chatbot market to grow at a CAGR of 24.43% during the period 2018-2022.

Covered in this report

The report covers the present scenario and the growth prospects of the global chatbot market for 2018-2022. To calculate the market size, the report considers the revenue generated from the sales of chatbots across several end-user industries including BFSI, retail, travel and hospitality, and government.

The market is divided into the following segments based on geography:

  • Americas
  • APAC
  • EMEA

Technavio's report, Global Chatbot Market 2018-2022, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.

Key vendors

  • Anboto
  • Creative Virtual
  • eGain
  • Inbenta Technologies
  • Nuance Communications

Market driver

  • Focus on improving CRM
  • For a full, detailed list, view our report

Market challenge

  • Integration issues between front-end and back-end knowledge bases
  • For a full, detailed list, view our report

Market trend

  • Increasing mobility of chatbots with use in smartphones
  • For a full, detailed list, view our report

Key questions answered in this report

  • What will the market size be in 2022 and what will the growth rate be?
  • What are the key market trends?
  • What is driving this market?
  • What are the challenges to market growth?
  • Who are the key vendors in this market space?

You can request one free hour of our analyst's time when you purchase this market report. Details are provided within the report.

Table of Contents

PART 01: EXECUTIVE SUMMARY

PART 02: SCOPE OF THE REPORT

PART 03: RESEARCH METHODOLOGY

PART 04: MARKET LANDSCAPE

  • Market ecosystem
  • Market characteristics
  • Market segmentation analysis

PART 05: MARKET SIZING

  • Market definition
  • Market sizing 2017
  • Market size and forecast 2017-2022

PART 06: FIVE FORCES ANALYSIS

  • Bargaining power of buyers
  • Bargaining power of suppliers
  • Threat of new entrants
  • Threat of substitutes
  • Threat of rivalry
  • Market condition

PART 07: CUSTOMER LANDSCAPE

PART 08: MARKET SEGMENTATION BY END-USER

  • Segmentation by end-user
  • Comparison by end-user
  • Retail - Market size and forecast 2017-2022
  • BFSI - Market size and forecast 2017-2022
  • Travel and hospitality - Market size and forecast 2017-2022
  • Government - Market size and forecast 2017-2022
  • Others - Market size and forecast 2017-2022
  • Market opportunity by end-user

PART 09: REGIONAL LANDSCAPE

  • Geographical segmentation
  • Regional comparison
  • Americas - Market size and forecast 2017-2022
  • APAC - Market size and forecast 2017-2022
  • EMEA - Market size and forecast 2017-2022
  • Key leading countries
  • Market opportunity

PART 10: DECISION FRAMEWORK

PART 11: DRIVERS AND CHALLENGES

  • Market drivers
  • Market challenges

PART 12: MARKET TRENDS

  • Integration of chatbots with communication channels
  • Increasing mobility of chatbots with use in smartphones
  • Growing popularity of live chats

PART 13: VENDOR LANDSCAPE

  • Overview
  • Landscape disruption

PART 14: VENDOR ANALYSIS

  • Vendors covered
  • Vendor classification
  • Market positioning of vendors
  • Anboto
  • Creative Virtual
  • eGain
  • Inbenta Technologies
  • Nuance Communications

PART 15: APPENDIX

  • List of abbreviations
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