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クラウド情報技術サービス管理市場規模、シェア、動向分析レポート：コンポーネント別、技術別、企業規模別、業界別、地域別、セグメント別予測、2025年～2030年

Cloud Information Technology Service Management Market Size, Share & Trends Analysis Report By Component, By Technology, By Enterprise Size, By Vertical, By Region, And Segment Forecasts, 2025 - 2030

出版日
ページ情報
英文 100 Pages
納期
2～10営業日
カスタマイズ可能
価格
価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=146.35円
クラウド情報技術サービス管理市場規模、シェア、動向分析レポート：コンポーネント別、技術別、企業規模別、業界別、地域別、セグメント別予測、2025年～2030年
出版日: 2025年05月13日
発行: Grand View Research
ページ情報: 英文 100 Pages
納期: 2～10営業日
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  • 概要
  • 図表
  • 目次
概要

クラウド情報技術サービス管理（ITSM）の市場規模と動向：

世界のクラウド情報技術サービス管理市場規模は、2024年に90億1,000万米ドルと推計され、2025年から2030年にかけてCAGR 17.4％で成長すると予測されています。

この成長の背景には、柔軟性、拡張性、コスト効率に優れたITソリューションに対する需要の高まりがあります。

組織がデジタルトランスフォーメーション戦略を採用する傾向が強まる中、複雑なITインフラを効率的に管理するために、クラウドベースの情報技術サービス管理ツールが不可欠となっています。これらのソリューションは、迅速な導入、運用効率の向上、サービス提供の強化といったメリットを提供し、市場成長の主な促進要因となっています。リモートワークやハイブリッド環境の増加により、分散型IT運用をサポートするクラウド情報技術サービス管理プラットフォームの採用がさらに加速しています。さらに、カスタマーエクスペリエンス、自動化、ITガバナンスフレームワークへの準拠が重視されるようになり、統合されたインテリジェントな情報技術サービス管理ソリューションへの需要が高まっています。

クラウド情報技術サービス管理市場の成長は、主にあらゆる規模の企業でクラウド・コンピューティングの導入が進んでいることが背景にあります。企業は、クラウドベースの情報技術サービス管理プラットフォームが可能にする俊敏性、拡張性、インフラコストの削減を優先する傾向が強まっています。従来の情報技術サービス管理システムでは、多額の先行投資と継続的なメンテナンスが必要になることが多かったが、クラウド情報技術サービス管理では、設備投資を抑え、迅速に導入できるサブスクリプション・ベースのモデルが提供されます。このシフトは、企業がレガシーシステムを近代化し、より迅速なイノベーションサイクルをサポートするITソリューションを採用することを目指す、デジタルトランスフォーメーションの広範な動向と一致しています。さらに、製品中心からサービス中心のITモデルへの移行に伴い、ダイナミックなサービス提供をサポートするツールが必要となりますが、クラウド情報技術サービス管理プラットフォームはこれを効果的に促進します。

IT環境の複雑化、特にハイブリッドクラウドやマルチクラウドのエコシステムの普及に伴い、より高度なサービス管理機能が必要とされています。クラウド情報技術サービス管理プラットフォームは、組織が分散したインフラストラクチャ上で幅広いITサービス、インシデント、資産、変更を管理するのに役立ちます。デジタル・サービスがミッション・クリティカルになるにつれ、ダウンタイムやサービスの中断は、運用や財務に大きな影響を及ぼす可能性があります。クラウドベースの情報技術サービス管理は、リアルタイムのモニタリング、インシデント対応の自動化、インテリジェントなサービス・ワークフローを可能にし、これらすべてが信頼性とパフォーマンスを向上させます。銀行、ヘルスケア、製造業など、法規制の遵守とサービスの中断が不可欠な分野では、クラウド情報技術サービス管理が一貫したガバナンスとサービスの継続性を保証します。

目次

第1章 調査手法と範囲

第2章 エグゼクティブサマリー

第3章 クラウド情報技術サービス管理市場の変数、動向、範囲

  • 市場イントロダクション/系統展望
  • 業界バリューチェーン分析
  • 市場力学
    • 市場促進要因分析
    • 市場抑制要因分析
    • 業界の機会
    • 業界の課題
  • クラウド情報技術サービス管理市場分析ツール
    • ポーター分析
    • PESTEL分析

第4章 クラウド情報技術サービス管理市場：コンポーネント別　推定・動向分析

  • セグメントダッシュボード
  • クラウド情報技術サービス管理市場：コンポーネント変動分析、2024年および2030年
  • ソリューション
  • サービス

第5章 クラウド情報技術サービス管理市場：技術別　推定・動向分析

  • セグメントダッシュボード
  • クラウド情報技術サービス管理市場：技術変動分析、2024年および2030年
  • コンフィギュレーション・マネジメント
  • パフォーマンス管理
  • ネットワーク管理
  • データベース管理システム
  • その他のアプリケーション

第6章 クラウド情報技術サービス管理市場：企業規模別　推定・動向分析

  • セグメントダッシュボード
  • クラウド情報技術サービス管理市場：企業規模の変動分析、2024年および2030年
  • 中小企業
  • 大企業

第7章 クラウド情報技術サービス管理市場：業界別　推定・動向分析

  • セグメントダッシュボード
  • クラウド情報技術サービス管理市場：垂直的変動分析、2024年および2030年
  • BFSI
  • ヘルスケア
  • 小売・Eコマース
  • IT・通信
  • エネルギー・公益事業
  • 政府
  • その他

第8章 クラウド情報技術サービス管理市場：地域別　推定・動向分析

  • クラウド情報技術サービス管理市場シェア（地域別、2024年および2030年）
  • 北米
    • コンポーネント別、2017年～2030年
    • 技術別、2017年～2030年
    • 企業規模別、2017年～2030年
    • 業界別、2017年～2030年
    • 米国
    • カナダ
    • メキシコ
  • 欧州
    • コンポーネント別、2017年～2030年
    • 技術別、2017年～2030年
    • 企業規模別、2017年～2030年
    • 業界別、2017年～2030年
    • 英国
    • ドイツ
    • フランス
  • アジア太平洋
    • コンポーネント別、2017年～2030年
    • 技術別、2017年～2030年
    • 企業規模別、2017年～2030年
    • 業界別、2017年～2030年
    • 中国
    • 日本
    • インド
    • 韓国
    • オーストラリア
  • ラテンアメリカ
    • コンポーネント別、2017年～2030年
    • 技術別、2017年～2030年
    • 企業規模別、2017年～2030年
    • 業界別、2017年～2030年
    • ブラジル
  • 中東およびアフリカ
    • コンポーネント別、2017年～2030年
    • 技術別、2017年～2030年
    • 企業規模別、2017年～2030年
    • 業界別、2017年～2030年
    • サウジアラビア
    • アラブ首長国連邦
    • 南アフリカ

第9章 競合情勢

  • 主要市場参入企業による最近の動向と影響分析
  • 企業分類
  • 企業の市場ポジショニング
  • 企業ヒートマップ分析
  • 戦略マッピング
  • 企業プロファイル
    • Atlassian
    • BMC Software, INC
    • Broadcom
    • Cloud SOFTWARE GROUP, INC
    • Freshworks INC.
    • Hewlett PACKARD ENTERPRISE DEVELOPMENT LP
    • IBM Corporation
    • Ivanti.
    • OPEN TEXT
    • ServiceNow.
    • Thales
図表

List of Tables

  • Table 1. ITSM - Industry snapshot & key buying criteria, 2017 - 2030
  • Table 2. Global ITSM market, 2017 - 2030 (USD Million)
  • Table 3. Global ITSM market estimates and forecasts by region, 2017 - 2030 (USD Million)
  • Table 4. Global ITSM market estimates and forecast by Component, 2017 - 2030 (USD Million)
  • Table 5. Global ITSM market estimates and forecast by Technology, 2017 - 2030 (USD Million)
  • Table 6. Global ITSM market estimates and forecast by Enterprise Size, 2017 - 2030 (USD Million)
  • Table 7. Global ITSM market estimates and forecast by Vertical, 2017 - 2030 (USD Million)
  • Table 8. ITSM market estimates and forecast by Component, 2017 - 2030 (USD Million)
  • Table 9. ITSM market estimates and forecast by Solution, 2017 - 2030 (USD Million)
  • Table 10. ITSM market estimates and forecast by Services, 2017 - 2030 (USD Million)
  • Table 11. ITSM market estimates and forecast by Technology, 2017 - 2030 (USD Million)
  • Table 12. ITSM market estimates and forecast by Configuration Management, 2017 - 2030 (USD Million)
  • Table 13. ITSM market estimates and forecast by Performance Management, 2017 - 2030 (USD Million)
  • Table 14. ITSM market estimates and forecast by Network Management, 2017 - 2030 (USD Million)
  • Table 15. ITSM market estimates and forecast by Database Management System, 2017 - 2030 (USD Million)
  • Table 16. ITSM market estimates and forecast by Other Applications, 2017 - 2030 (USD Million)
  • Table 17. ITSM market estimates and forecast by Enterprise Size, 2017 - 2030 (USD Million)
  • Table 18. ITSM market estimates and forecast by SMEs, 2017 - 2030 (USD Million)
  • Table 19. ITSM market estimates and forecast by Large Enterprises, 2017 - 2030 (USD Million)
  • Table 20. ITSM market estimates and forecast by Vertical, 2017 - 2030 (USD Million)
  • Table 21. ITSM market estimates and forecast by BFSI, 2017 - 2030 (USD Million)
  • Table 22. ITSM market estimates and forecast, by Healthcare, 2017 - 2030 (USD Million)
  • Table 23. ITSM market estimates and forecast, by Retail & E-Commerce, 2017 - 2030 (USD Million)
  • Table 24. ITSM market estimates and forecast, by IT & Telecom, 2017 - 2030 (USD Million)
  • Table 25. ITSM market estimates and forecast, by Energy & Utilities, 2017 - 2030 (USD Million)
  • Table 26. ITSM market estimates and forecast, by Government, 2017 - 2030 (USD Million)
  • Table 27. ITSM market estimates and forecast, by Others, 2017 - 2030 (USD Million)
  • Table 28. North America ITSM Market Estimates and Forecast, 2017 - 2030 (USD Million)
  • Table 29. North America ITSM market estimates and forecast, by Component, 2017 - 2030 (USD Million)
  • Table 30. North America ITSM market estimates and forecast, by Technology, 2017 - 2030 (USD Million)
  • Table 31. North America ITSM market estimates and forecast, by Enterprise Size, 2017 - 2030 (USD Million)
  • Table 32. North America ITSM market estimates and forecast, by Vertical, 2017 - 2030 (USD Million)
  • Table 33. U.S. ITSM Market Estimates and Forecast, 2017 - 2030 (USD Million)
  • Table 34. U.S. ITSM market estimates and forecast, by Component, 2017 - 2030 (USD Million)
  • Table 35. U.S. ITSM market estimates and forecast, by Technology, 2017 - 2030 (USD Million)
  • Table 36. U.S. ITSM market estimates and forecast, by Enterprise Size, 2017 - 2030 (USD Million)
  • Table 37. U.S. ITSM market estimates and forecast, by Vertical, 2017 - 2030 (USD Million)
  • Table 38. Canada ITSM Market Estimates and Forecast, 2017 - 2030 (USD Million)
  • Table 39. Canada ITSM market estimates and forecast, by Component, 2017 - 2030 (USD Million)
  • Table 40. Canada ITSM market estimates and forecast, by Technology, 2017 - 2030 (USD Million)
  • Table 41. Canada ITSM market estimates and forecast, by Enterprise Size, 2017 - 2030 (USD Million)
  • Table 42. Canada ITSM market estimates and forecast, by Vertical, 2017 - 2030 (USD Million)
  • Table 43. Mexico ITSM Market Estimates and Forecast, 2017 - 2030 (USD Million)
  • Table 44. Mexico ITSM market estimates and forecast, by Component, 2017 - 2030 (USD Million)
  • Table 45. Mexico ITSM market estimates and forecast, by Technology, 2017 - 2030 (USD Million)
  • Table 46. Mexico ITSM market estimates and forecast, by Enterprise Size, 2017 - 2030 (USD Million)
  • Table 47. Mexico ITSM market estimates and forecast, by Vertical, 2017 - 2030 (USD Million)
  • Table 48. Europe ITSM Market Estimates and Forecast, 2017 - 2030 (USD Million)
  • Table 49. Europe ITSM market estimates and forecast, by Component, 2017 - 2030 (USD Million)
  • Table 50. Europe ITSM market estimates and forecast, by Technology, 2017 - 2030 (USD Million)
  • Table 51. Europe ITSM market estimates and forecast, by Enterprise Size, 2017 - 2030 (USD Million)
  • Table 52. Europe ITSM market estimates and forecast, by Vertical, 2017 - 2030 (USD Million)
  • Table 53. UK ITSM Market Estimates and Forecast, 2017 - 2030 (USD Million)
  • Table 54. UK ITSM market estimates and forecast, by Component, 2017 - 2030 (USD Million)
  • Table 55. UK ITSM market estimates and forecast, by Technology, 2017 - 2030 (USD Million)
  • Table 56. UK ITSM market estimates and forecast, by Enterprise Size, 2017 - 2030 (USD Million)
  • Table 57. UK ITSM market estimates and forecast, by Vertical, 2017 - 2030 (USD Million)
  • Table 58. Germany ITSM Market Estimates and Forecast, 2017 - 2030 (USD Million)
  • Table 59. Germany ITSM market estimates and forecast, by Component, 2017 - 2030 (USD Million)
  • Table 60. Germany ITSM market estimates and forecast, by Technology, 2017 - 2030 (USD Million)
  • Table 61. Germany ITSM market estimates and forecast, by Enterprise Size, 2017 - 2030 (USD Million)
  • Table 62. Germany ITSM market estimates and forecast, by Vertical, 2017 - 2030 (USD Million)
  • Table 63. France ITSM Market Estimates and Forecast, 2017 - 2030 (USD Million)
  • Table 64. France ITSM market estimates and forecast, by Component, 2017 - 2030 (USD Million)
  • Table 65. France ITSM market estimates and forecast, by Technology, 2017 - 2030 (USD Million)
  • Table 66. France ITSM market estimates and forecast, by Enterprise Size, 2017 - 2030 (USD Million)
  • Table 67. France ITSM market estimates and forecast, by Vertical, 2017 - 2030 (USD Million)
  • Table 68. Asia Pacific ITSM Market Estimates and Forecast, 2017 - 2030 (USD Million)
  • Table 69. Asia Pacific ITSM market estimates and forecast, by Component, 2017 - 2030 (USD Million)
  • Table 70. Asia Pacific ITSM market estimates and forecast, by Technology, 2017 - 2030 (USD Million)
  • Table 71. Asia Pacific ITSM market estimates and forecast, by Enterprise Size, 2017 - 2030 (USD Million)
  • Table 72. Asia Pacific ITSM market estimates and forecast, by Vertical, 2017 - 2030 (USD Million)
  • Table 73. China ITSM Market Estimates and Forecast, 2017 - 2030 (USD Million)
  • Table 74. China ITSM market estimates and forecast, by Component, 2017 - 2030 (USD Million)
  • Table 75. China ITSM market estimates and forecast, by Technology, 2017 - 2030 (USD Million)
  • Table 76. China ITSM market estimates and forecast, by Enterprise Size, 2017 - 2030 (USD Million)
  • Table 77. China ITSM market estimates and forecast, by Vertical, 2017 - 2030 (USD Million)
  • Table 78. Japan ITSM Market Estimates and Forecast, 2017 - 2030 (USD Million)
  • Table 79. Japan ITSM market estimates and forecast, by Component, 2017 - 2030 (USD Million)
  • Table 80. Japan ITSM market estimates and forecast, by Technology, 2017 - 2030 (USD Million)
  • Table 81. Japan ITSM market estimates and forecast, by Enterprise Size, 2017 - 2030 (USD Million)
  • Table 82. Japan ITSM market estimates and forecast, by Vertical, 2017 - 2030 (USD Million)
  • Table 83. India ITSM Market Estimates and Forecast, 2017 - 2030 (USD Million)
  • Table 84. India ITSM market estimates and forecast, by Component, 2017 - 2030 (USD Million)
  • Table 85. India ITSM market estimates and forecast, by Technology, 2017 - 2030 (USD Million)
  • Table 86. India ITSM market estimates and forecast, by Enterprise Size, 2017 - 2030 (USD Million)
  • Table 87. India ITSM market estimates and forecast, by Vertical, 2017 - 2030 (USD Million)
  • Table 88. South Korea ITSM Market Estimates and Forecast, 2017 - 2030 (USD Million)
  • Table 89. South Korea ITSM market estimates and forecast, by Component, 2017 - 2030 (USD Million)
  • Table 90. South Korea ITSM market estimates and forecast, by Technology, 2017 - 2030 (USD Million)
  • Table 91. South Korea ITSM market estimates and forecast, by Enterprise Size, 2017 - 2030 (USD Million)
  • Table 92. South Korea ITSM market estimates and forecast, by Vertical, 2017 - 2030 (USD Million)
  • Table 93. Australia ITSM Market Estimates and Forecast, 2017 - 2030 (USD Million)
  • Table 94. Australia ITSM market estimates and forecast, by Component, 2017 - 2030 (USD Million)
  • Table 95. Australia ITSM market estimates and forecast, by Technology, 2017 - 2030 (USD Million)
  • Table 96. Australia ITSM market estimates and forecast, by Enterprise Size, 2017 - 2030 (USD Million)
  • Table 97. Australia ITSM market estimates and forecast, by Vertical, 2017 - 2030 (USD Million)
  • Table 98. Latin America ITSM Market Estimates and Forecast, 2017 - 2030 (USD Million)
  • Table 99. Latin America ITSM market estimates and forecast, by Component, 2017 - 2030 (USD Million)
  • Table 100. Latin America ITSM market estimates and forecast, by Technology, 2017 - 2030 (USD Million)
  • Table 101. Latin America ITSM market estimates and forecast, by Enterprise Size, 2017 - 2030 (USD Million)
  • Table 102. Latin America ITSM market estimates and forecast, by Vertical, 2017 - 2030 (USD Million)
  • Table 103. Brazil ITSM Market Estimates and Forecast, 2017 - 2030 (USD Million)
  • Table 104. Brazil ITSM market estimates and forecast, by Component, 2017 - 2030 (USD Million)
  • Table 105. Brazil ITSM market estimates and forecast, by Technology, 2017 - 2030 (USD Million)
  • Table 106. Brazil ITSM market estimates and forecast, by Enterprise Size, 2017 - 2030 (USD Million)
  • Table 107. Brazil ITSM market estimates and forecast, by Vertical, 2017 - 2030 (USD Million)
  • Table 108. MEA ITSM Market Estimates and Forecast, 2017 - 2030 (USD Million)
  • Table 109. MEA ITSM market estimates and forecast, by Component, 2017 - 2030 (USD Million)
  • Table 110. MEA ITSM market estimates and forecast, by Technology, 2017 - 2030 (USD Million)
  • Table 111. MEA ITSM market estimates and forecast, by Enterprise Size, 2017 - 2030 (USD Million)
  • Table 112. MEA ITSM market estimates and forecast, by Vertical, 2017 - 2030 (USD Million)
  • Table 113. KSA ITSM Market Estimates and Forecast, 2017 - 2030 (USD Million)
  • Table 114. KSA ITSM market estimates and forecast, by Component, 2017 - 2030 (USD Million)
  • Table 115. KSA ITSM market estimates and forecast, by Technology, 2017 - 2030 (USD Million)
  • Table 116. KSA ITSM market estimates and forecast, by Enterprise Size, 2017 - 2030 (USD Million)
  • Table 117. KSA ITSM market estimates and forecast, by Vertical, 2017 - 2030 (USD Million)
  • Table 118. UAE ITSM Market Estimates and Forecast, 2017 - 2030 (USD Million)
  • Table 119. UAE ITSM market estimates and forecast, by Component, 2017 - 2030 (USD Million)
  • Table 120. UAE ITSM market estimates and forecast, by Technology, 2017 - 2030 (USD Million)
  • Table 121. UAE ITSM market estimates and forecast, by Enterprise Size, 2017 - 2030 (USD Million)
  • Table 122. UAE ITSM market estimates and forecast, by Vertical, 2017 - 2030 (USD Million)
  • Table 123. South Africa ITSM Market Estimates and Forecast, 2017 - 2030 (USD Million)
  • Table 124. South Africa ITSM market estimates and forecast, by Component, 2017 - 2030 (USD Million)
  • Table 125. South Africa ITSM market estimates and forecast, by Technology, 2017 - 2030 (USD Million)
  • Table 126. South Africa ITSM market estimates and forecast, by Enterprise Size, 2017 - 2030 (USD Million)
  • Table 127. South Africa ITSM market estimates and forecast, by Vertical, 2017 - 2030 (USD Million)

List of Figures

  • Fig. 1 ITSM Market Segmentation
  • Fig. 2 Market Research Process
  • Fig. 3 Technology Landscape
  • Fig. 4 Information Procurement
  • Fig. 5 Primary Research Pattern
  • Fig. 6 Market Research Approaches
  • Fig. 7 Parent Market Analysis
  • Fig. 8 Data Analysis Models
  • Fig. 9 Market Formulation and Validation
  • Fig. 10 Data Validating & Publishing
  • Fig. 11 Market Snapshot
  • Fig. 12 Competitive Landscape Snapshot
  • Fig. 13 ITSM Market: Industry Value Chain Analysis
  • Fig. 14 Market driver relevance analysis (Current & future impact)
  • Fig. 15 Market restraint relevance analysis (Current & future impact)
  • Fig. 16 ITSM Market: PORTER's Analysis
  • Fig. 17 ITSM Market: PESTEL Analysis
  • Fig. 18 ITSM Market: Component Outlook Key Takeaways (USD Million)
  • Fig. 19 ITSM Market: Component Movement Analysis 2024 & 2030 (USD Million)
  • Fig. 20 Solution Market Estimates & Forecasts, 2017 - 2030 (Revenue, USD Million)
  • Fig. 21 Services Market Estimates & Forecasts, 2017 - 2030 (Revenue, USD Million)
  • Fig. 22 ITSM Market: Technology Outlook Key Takeaways (USD Million)
  • Fig. 23 ITSM Market: Technology Movement Analysis 2024 & 2030 (USD Million)
  • Fig. 24 Configuration Management Market Estimates & Forecasts, 2017 - 2030 (Revenue, USD Million)
  • Fig. 25 Performance Management Market Estimates & Forecasts, 2017 - 2030 (Revenue, USD Million)
  • Fig. 26 Network Management Market Estimates & Forecasts, 2017 - 2030 (Revenue, USD Million)
  • Fig. 27 Database Management System Market Estimates & Forecasts, 2017 - 2030 (Revenue, USD Million)
  • Fig. 28 Other Applications Market Estimates & Forecasts, 2017 - 2030 (Revenue, USD Million)
  • Fig. 29 ITSM Market: Enterprise Size Outlook Key Takeaways (USD Million)
  • Fig. 30 ITSM Market: Enterprise Size Movement Analysis 2024 & 2030 (USD Million)
  • Fig. 31 SMEs Market Estimates & Forecasts, 2017 - 2030 (Revenue, USD Million)
  • Fig. 32 Large Enterprises Market Estimates & Forecasts, 2017 - 2030 (Revenue, USD Million)
  • Fig. 33 ITSM Market: Vertical Outlook Key Takeaways (USD Million)
  • Fig. 34 ITSM Market: Vertical Movement Analysis 2024 & 2030 (USD Million)
  • Fig. 35 BFSI Market Estimates & Forecasts, 2017 - 2030 (Revenue, USD Million)
  • Fig. 36 Healthcare Market Estimates & Forecasts, 2017 - 2030 (Revenue, USD Million)
  • Fig. 37 Retail & E-Commerce Market Estimates & Forecasts, 2017 - 2030 (Revenue, USD Million)
  • Fig. 38 IT & Telecom Market Estimates & Forecasts, 2017 - 2030 (Revenue, USD Million)
  • Fig. 39 Energy & Utilities Market Estimates & Forecasts, 2017 - 2030 (Revenue, USD Million)
  • Fig. 40 Government Market Estimates & Forecasts, 2017 - 2030 (Revenue, USD Million)
  • Fig. 41 Others Market Estimates & Forecasts, 2017 - 2030 (Revenue, USD Million)
  • Fig. 42 ITSM Market Revenue, by Region, 2024 & 2030 (USD Million)
  • Fig. 43 Regional Marketplace: Key Takeaways
  • Fig. 44 ITSM market: Regional outlook, 2024 & 2030 (USD Million)
  • Fig. 45 North America ITSM Market Estimates and Forecasts, 2017 - 2030 (USD Million)
  • Fig. 46 US ITSM Market Estimates and Forecasts, 2017 - 2030 (USD Million)
  • Fig. 47 Canada ITSM Market Estimates and Forecasts, 2017 - 2030 (USD Million)
  • Fig. 48 Mexico ITSM Market Estimates and Forecasts, 2017 - 2030 (USD Million)
  • Fig. 49 Europe ITSM Market Estimates and Forecasts, 2017 - 2030 (USD Million)
  • Fig. 50 UK ITSM Market Estimates and Forecasts, 2017 - 2030 (USD Million)
  • Fig. 51 Germany ITSM Market Estimates and Forecasts, 2017 - 2030 (USD Million)
  • Fig. 52 France ITSM Market Estimates and Forecasts, 2017 - 2030 (USD Million)
  • Fig. 53 Asia Pacific ITSM Market Estimates and Forecast, 2017 - 2030 (USD Million)
  • Fig. 54 China ITSM Market Estimates and Forecasts, 2017 - 2030 (USD Million)
  • Fig. 55 Japan ITSM Market Estimates and Forecasts, 2017 - 2030 (USD Million)
  • Fig. 56 India ITSM Market Estimates and Forecasts, 2017 - 2030 (USD Million)
  • Fig. 57 Australia ITSM Market Estimates and Forecasts, 2017 - 2030 (USD Million)
  • Fig. 58 South Korea ITSM Market Estimates and Forecasts, 2017 - 2030 (USD Million)
  • Fig. 59 Latin America ITSM Market Estimates and Forecasts, 2017 - 2030 (USD Million)
  • Fig. 60 Brazil ITSM Market Estimates and Forecasts, 2017 - 2030 (USD Million)
  • Fig. 61 MEA ITSM Market Estimates and Forecasts, 2017 - 2030 (USD Million)
  • Fig. 62 UAE ITSM Market Estimates and Forecasts, 2017 - 2030 (USD Million)
  • Fig. 63 South Africa ITSM Market Estimates and Forecasts, 2017 - 2030 (USD Million)
  • Fig. 64 KSA ITSM Market Estimates and Forecasts, 2017 - 2030 (USD Million)
  • Fig. 65 Key Company Categorization
  • Fig. 66 Strategic Framework
目次
Product Code: GVR-4-68040-573-6

Cloud ITSM Market Size & Trends:

The global cloud information technology service management market size was estimated at USD 9.01 billion in 2024 and is projected to grow at a CAGR of 17.4% from 2025 to 2030. This growth is driven by the increasing demand for flexible, scalable, and cost-effective IT solutions.

As organizations increasingly adopt digital transformation strategies, cloud-based information technology service management (ITSM) tools are becoming essential to manage complex IT infrastructures efficiently. These solutions offer benefits such as rapid deployment, improved operational efficiency, and enhanced service delivery, which are key drivers for market growth. The rise in remote work and hybrid environments has further accelerated the adoption of cloud ITSM platforms that support decentralized IT operations. Moreover, the growing emphasis on customer experience, automation, and compliance with IT governance frameworks fuels the demand for integrated and intelligent ITSM solutions.

The growth of the cloud ITSM market is primarily driven by the rising adoption of cloud computing across businesses of all sizes. Enterprises are increasingly prioritizing agility, scalability, and reduced infrastructure costs, which cloud-based ITSM platforms enable. Traditional ITSM systems often require heavy upfront investment and ongoing maintenance, whereas cloud ITSM offers a subscription-based model with lower capital expenditure and faster deployment. This shift aligns with the broader trend of digital transformation, where businesses aim to modernize legacy systems and adopt IT solutions that support faster innovation cycles. Moreover, the shift from a product-centric to a service-centric IT model demands tools that support dynamic service delivery, which cloud ITSM platforms facilitate effectively.

The growing complexity of IT environments, especially with the proliferation of hybrid and multi-cloud ecosystems, necessitates more advanced service management capabilities. Cloud ITSM platforms help organizations manage a wide array of IT services, incidents, assets, and changes across distributed infrastructure. As digital services become mission-critical, downtime or service disruptions can have significant operational and financial repercussions. Cloud-based ITSM enables real-time monitoring, incident response automation, and intelligent service workflows, all of which enhance reliability and performance. In sectors such as banking, healthcare, and manufacturing, where regulatory compliance and uninterrupted services are vital, cloud ITSM ensures consistent governance and service continuity.

Global Cloud ITSM Market Report Segmentation

This report forecasts revenue growth at the global, regional, and country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2017 to 2030. For this study, Grand View Research has segmented the global cloud information technology service management (ITSM) market report based on component, technology, enterprise size, vertical, and region.

  • Component Outlook (Revenue, USD Million, 2017 - 2030)
  • Solution
  • Services
  • Technology Outlook (Revenue, USD Million, 2017 - 2030)
  • Configuration Management
  • Performance Management
  • Network Management
  • Database Management System
  • Other Applications
  • Enterprise Size Outlook (Revenue, USD Million, 2017 - 2030)
  • SMEs
  • Large Enterprises
  • Vertical Outlook (Revenue, USD Million, 2017 - 2030)
  • BFSI
  • Healthcare
  • Retail & E-Commerce
  • IT & Telecom
  • Energy & Utilities
  • Government
  • Others
  • Regional Outlook (Revenue, USD Million, 2017 - 2030)
  • North America
    • U.S.
    • Canada
    • Mexico
  • Europe
    • UK
    • Germany
    • France
  • Asia Pacific
    • China
    • India
    • Japan
    • Australia
    • South Korea
  • Latin America
    • Brazil
  • MEA
    • UAE
    • South Africa
    • KSA

Table of Contents

Chapter 1. Methodology and Scope

  • 1.1. Market Segmentation and Scope
  • 1.2. Market Definitions
  • 1.3. Research Methodology
    • 1.3.1. Information Procurement
    • 1.3.2. Information or Data Analysis
    • 1.3.3. Market Formulation & Data Visualization
    • 1.3.4. Data Validation & Publishing
  • 1.4. Research Scope and Assumptions
    • 1.4.1. List of Data Sources

Chapter 2. Executive Summary

  • 2.1. Market Outlook
  • 2.2. Segment Outlook
  • 2.3. Competitive Insights

Chapter 3. Cloud ITSM Market Variables, Trends, & Scope

  • 3.1. Market Introduction/Lineage Outlook
  • 3.2. Industry Value Chain Analysis
  • 3.3. Market Dynamics
    • 3.3.1. Market Drivers Analysis
    • 3.3.2. Market Restraints Analysis
    • 3.3.3. Industry Opportunities
    • 3.3.4. Industry Challenges
  • 3.4. Cloud ITSM Market Analysis Tools
    • 3.4.1. Porter's Analysis
      • 3.4.1.1. Bargaining power of the suppliers
      • 3.4.1.2. Bargaining power of the buyers
      • 3.4.1.3. Threats of substitution
      • 3.4.1.4. Threats from new entrants
      • 3.4.1.5. Competitive rivalry
    • 3.4.2. PESTEL Analysis
      • 3.4.2.1. Political landscape
      • 3.4.2.2. Economic and Social landscape
      • 3.4.2.3. Technological landscape
      • 3.4.2.4. Environmental landscape
      • 3.4.2.5. Legal landscape

Chapter 4. Cloud ITSM Market: Component Estimates & Trend Analysis

  • 4.1. Segment Dashboard
  • 4.2. Cloud ITSM Market: Component Movement Analysis, 2024 & 2030 (USD Million)
  • 4.3. Solution
    • 4.3.1. Solution Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 4.4. Services
    • 4.4.1. Services Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)

Chapter 5. Cloud ITSM Market: Technology Estimates & Trend Analysis

  • 5.1. Segment Dashboard
  • 5.2. Cloud ITSM Market: Technology Movement Analysis, 2024 & 2030 (USD Million)
  • 5.3. Configuration Management
    • 5.3.1. Configuration Management Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 5.4. Performance Management
    • 5.4.1. Performance Management Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 5.5. Network Management
    • 5.5.1. Network Management Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 5.6. Database Management System
    • 5.6.1. Database Management System Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 5.7. Other Applications
    • 5.7.1. Other Applications Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)

Chapter 6. Cloud ITSM Market: Enterprise Size Estimates & Trend Analysis

  • 6.1. Segment Dashboard
  • 6.2. Cloud ITSM Market: Enterprise Size Movement Analysis, 2024 & 2030 (USD Million)
  • 6.3. SMEs
    • 6.3.1. SMEs Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 6.4. Large Enterprises
    • 6.4.1. Large Enterprises Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)

Chapter 7. Cloud ITSM Market: Vertical Estimates & Trend Analysis

  • 7.1. Segment Dashboard
  • 7.2. Cloud ITSM Market: Vertical Movement Analysis, 2024 & 2030 (USD Million)
  • 7.3. BFSI
    • 7.3.1. BFSI Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 7.4. Healthcare
    • 7.4.1. Healthcare Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 7.5. Retail & E-Commerce
    • 7.5.1. Retail & E-Commerce Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 7.6. IT & Telecom
    • 7.6.1. IT & Telecom Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 7.7. Energy & Utilities
    • 7.7.1. Energy & Utilities Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 7.8. Government
    • 7.8.1. Government Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 7.9. Others
    • 7.9.1. Others Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)

Chapter 8. Cloud ITSM Market: Regional Estimates & Trend Analysis

  • 8.1. Cloud ITSM Market Share, By Region, 2024 & 2030 (USD Million)
  • 8.2. North America
    • 8.2.1. North America Cloud ITSM Market Estimates and Forecasts, 2017 - 2030 (USD Million)
    • 8.2.2. North America Cloud ITSM Market Estimates and Forecasts, by Component, 2017 - 2030 (USD Million)
    • 8.2.3. North America Cloud ITSM Market Estimates and Forecasts, by Technology, 2017 - 2030 (USD Million)
    • 8.2.4. North America Cloud ITSM Market Estimates and Forecasts, by Enterprise Size, 2017 - 2030 (USD Million)
    • 8.2.5. North America Cloud ITSM Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
    • 8.2.6. U.S.
      • 8.2.6.1. U.S. Cloud ITSM Market Estimates and Forecasts, 2017 - 2030 (USD Million)
      • 8.2.6.2. U.S. Cloud ITSM Market Estimates and Forecasts, by Component, 2017 - 2030 (USD Million)
      • 8.2.6.3. U.S. Cloud ITSM Market Estimates and Forecasts, by Technology, 2017 - 2030 (USD Million)
      • 8.2.6.4. U.S. Cloud ITSM Market Estimates and Forecasts, by Enterprise Size, 2017 - 2030 (USD Million)
      • 8.2.6.5. U.S. Cloud ITSM Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
    • 8.2.7. Canada
      • 8.2.7.1. Canada Cloud ITSM Market Estimates and Forecasts, 2017 - 2030 (USD Million)
      • 8.2.7.2. Canada Cloud ITSM Market Estimates and Forecasts, by Component, 2017 - 2030 (USD Million)
      • 8.2.7.3. Canada Cloud ITSM Market Estimates and Forecasts, by Technology, 2017 - 2030 (USD Million)
      • 8.2.7.4. Canada Cloud ITSM Market Estimates and Forecasts, by Enterprise Size, 2017 - 2030 (USD Million)
      • 8.2.7.5. Canada Cloud ITSM Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
    • 8.2.8. Mexico
      • 8.2.8.1. Mexico Cloud ITSM Market Estimates and Forecasts, 2017 - 2030 (USD Million)
      • 8.2.8.2. Mexico Cloud ITSM Market Estimates and Forecasts, by Component, 2017 - 2030 (USD Million)
      • 8.2.8.3. Mexico Cloud ITSM Market Estimates and Forecasts, by Technology, 2017 - 2030 (USD Million)
      • 8.2.8.4. Mexico Cloud ITSM Market Estimates and Forecasts, by Enterprise Size, 2017 - 2030 (USD Million)
      • 8.2.8.5. Mexico Cloud ITSM Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
  • 8.3. Europe
    • 8.3.1. Europe Cloud ITSM Market Estimates and Forecasts, 2017 - 2030 (USD Million)
    • 8.3.2. Europe Cloud ITSM Market Estimates and Forecasts, by Component, 2017 - 2030 (USD Million)
    • 8.3.3. Europe Cloud ITSM Market Estimates and Forecasts, by Technology, 2017 - 2030 (USD Million)
    • 8.3.4. Europe Cloud ITSM Market Estimates and Forecasts, by Enterprise Size, 2017 - 2030 (USD Million)
    • 8.3.5. Europe Cloud ITSM Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
    • 8.3.6. UK
      • 8.3.6.1. UK Cloud ITSM Market Estimates and Forecasts, 2017 - 2030 (USD Million)
      • 8.3.6.2. UK Cloud ITSM Market Estimates and Forecasts, by Component, 2017 - 2030 (USD Million)
      • 8.3.6.3. UK Cloud ITSM Market Estimates and Forecasts, by Technology, 2017 - 2030 (USD Million)
      • 8.3.6.4. UK Cloud ITSM Market Estimates and Forecasts, by Enterprise Size, 2017 - 2030 (USD Million)
      • 8.3.6.5. UK Cloud ITSM Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
    • 8.3.7. Germany
      • 8.3.7.1. Germany Cloud ITSM Market Estimates and Forecasts, 2017 - 2030 (USD Million)
      • 8.3.7.2. Germany Cloud ITSM Market Estimates and Forecasts, by Component, 2017 - 2030 (USD Million)
      • 8.3.7.3. Germany Cloud ITSM Market Estimates and Forecasts, by Technology, 2017 - 2030 (USD Million)
      • 8.3.7.4. Germany Cloud ITSM Market Estimates and Forecasts, by Enterprise Size, 2017 - 2030 (USD Million)
      • 8.3.7.5. Germany Cloud ITSM Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
    • 8.3.8. France
      • 8.3.8.1. France Cloud ITSM Market Estimates and Forecasts, 2017 - 2030 (USD Million)
      • 8.3.8.2. France Cloud ITSM Market Estimates and Forecasts, by Component, 2017 - 2030 (USD Million)
      • 8.3.8.3. France Cloud ITSM Market Estimates and Forecasts, by Technology, 2017 - 2030 (USD Million)
      • 8.3.8.4. France Cloud ITSM Market Estimates and Forecasts, by Enterprise Size, 2017 - 2030 (USD Million)
      • 8.3.8.5. Frace Cloud ITSM Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
  • 8.4. Asia Pacific
    • 8.4.1. Asia Pacific Cloud ITSM Market Estimates and Forecasts, 2017 - 2030 (USD Million)
    • 8.4.2. Asia Pacific Cloud ITSM Market Estimates and Forecasts, by Component, 2017 - 2030 (USD Million)
    • 8.4.3. Asia Pacific Cloud ITSM Market Estimates and Forecasts, by Technology, 2017 - 2030 (USD Million)
    • 8.4.4. Asia Pacific Cloud ITSM Market Estimates and Forecasts, by Enterprise Size, 2017 - 2030 (USD Million)
    • 8.4.5. Asia Pacific Cloud ITSM Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
    • 8.4.6. China
      • 8.4.6.1. China Cloud ITSM Market Estimates and Forecasts, 2017 - 2030 (USD Million)
      • 8.4.6.2. China Cloud ITSM Market Estimates and Forecasts, by Component, 2017 - 2030 (USD Million)
      • 8.4.6.3. China Cloud ITSM Market Estimates and Forecasts, by Technology, 2017 - 2030 (USD Million)
      • 8.4.6.4. China Cloud ITSM Market Estimates and Forecasts, by Enterprise Size, 2017 - 2030 (USD Million)
      • 8.4.6.5. China Cloud ITSM Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
    • 8.4.7. Japan
      • 8.4.7.1. Japan Cloud ITSM Market Estimates and Forecasts, 2017 - 2030 (USD Million)
      • 8.4.7.2. Japan Cloud ITSM Market Estimates and Forecasts, by Component, 2017 - 2030 (USD Million)
      • 8.4.7.3. Japan Cloud ITSM Market Estimates and Forecasts, by Technology, 2017 - 2030 (USD Million)
      • 8.4.7.4. Japan Cloud ITSM Market Estimates and Forecasts, by Enterprise Size, 2017 - 2030 (USD Million)
      • 8.4.7.5. Japan Cloud ITSM Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
    • 8.4.8. India
      • 8.4.8.1. India Cloud ITSM Market Estimates and Forecasts, 2017 - 2030 (USD Million)
      • 8.4.8.2. India Cloud ITSM Market Estimates and Forecasts, by Component, 2017 - 2030 (USD Million)
      • 8.4.8.3. India Cloud ITSM Market Estimates and Forecasts, by Technology, 2017 - 2030 (USD Million)
      • 8.4.8.4. India Cloud ITSM Market Estimates and Forecasts, by Enterprise Size, 2017 - 2030 (USD Million)
      • 8.4.8.5. India Cloud ITSM Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
    • 8.4.9. South Korea
      • 8.4.9.1. South Korea Cloud ITSM Market Estimates and Forecasts, 2017 - 2030 (USD Million)
      • 8.4.9.2. South Korea Cloud ITSM Market Estimates and Forecasts, by Component, 2017 - 2030 (USD Million)
      • 8.4.9.3. South Korea Cloud ITSM Market Estimates and Forecasts, by Technology, 2017 - 2030 (USD Million)
      • 8.4.9.4. South Korea Cloud ITSM Market Estimates and Forecasts, by Enterprise Size, 2017 - 2030 (USD Million)
      • 8.4.9.5. South Korea Cloud ITSM Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
    • 8.4.10. Australia
      • 8.4.10.1. Australia Cloud ITSM Market Estimates and Forecasts, 2017 - 2030 (USD Million)
      • 8.4.10.2. Australia Cloud ITSM Market Estimates and Forecasts, by Component, 2017 - 2030 (USD Million)
      • 8.4.10.3. Australia Cloud ITSM Market Estimates and Forecasts, by Technology, 2017 - 2030 (USD Million)
      • 8.4.10.4. Australia Cloud ITSM Market Estimates and Forecasts, by Enterprise Size, 2017 - 2030 (USD Million)
      • 8.4.10.5. Australia Cloud ITSM Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
  • 8.5. Latin America
    • 8.5.1. Latin America Cloud ITSM Market Estimates and Forecasts, 2017 - 2030 (USD Million)
    • 8.5.2. Latin America Cloud ITSM Market Estimates and Forecasts, by Component, 2017 - 2030 (USD Million)
    • 8.5.3. Latin America Cloud ITSM Market Estimates and Forecasts, by Technology, 2017 - 2030 (USD Million)
    • 8.5.4. Latin America Cloud ITSM Market Estimates and Forecasts, by Enterprise Size, 2017 - 2030 (USD Million)
    • 8.5.5. Latin America Cloud ITSM Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
    • 8.5.6. Brazil
      • 8.5.6.1. Brazil Cloud ITSM Market Estimates and Forecasts, 2017 - 2030 (USD Million)
      • 8.5.6.2. Brazil Cloud ITSM Market Estimates and Forecasts, by Component, 2017 - 2030 (USD Million)
      • 8.5.6.3. Brazil Cloud ITSM Market Estimates and Forecasts, by Technology, 2017 - 2030 (USD Million)
      • 8.5.6.4. Brazil Cloud ITSM Market Estimates and Forecasts, by Enterprise Size, 2017 - 2030 (USD Million)
      • 8.5.6.5. Brazil Cloud ITSM Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
  • 8.6. Middle East and Africa
    • 8.6.1. Middle East and Africa Cloud ITSM Market Estimates and Forecasts, 2017 - 2030 (USD Million)
    • 8.6.2. Middle East and Africa Cloud ITSM Market Estimates and Forecasts, by Component, 2017 - 2030 (USD Million)
    • 8.6.3. Middle East and Africa Cloud ITSM Market Estimates and Forecasts, by Technology, 2017 - 2030 (USD Million)
    • 8.6.4. Middle East and Africa Cloud ITSM Market Estimates and Forecasts, by Enterprise Size, 2017 - 2030 (USD Million)
    • 8.6.5. Middle East and Africa Cloud ITSM Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
    • 8.6.6. KSA
      • 8.6.6.1. KSA Cloud ITSM Market Estimates and Forecasts, 2017 - 2030 (USD Million)
      • 8.6.6.2. KSA Cloud ITSM Market Estimates and Forecasts, by Component, 2017 - 2030 (USD Million)
      • 8.6.6.3. KSA Cloud ITSM Market Estimates and Forecasts, by Technology, 2017 - 2030 (USD Million)
      • 8.6.6.4. KSA Cloud ITSM Market Estimates and Forecasts, by Enterprise Size, 2017 - 2030 (USD Million)
      • 8.6.6.5. KSA Cloud ITSM Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
    • 8.6.7. UAE
      • 8.6.7.1. UAE Cloud ITSM Market Estimates and Forecasts, 2017 - 2030 (USD Million)
      • 8.6.7.2. UAE Cloud ITSM Market Estimates and Forecasts, by Component, 2017 - 2030 (USD Million)
      • 8.6.7.3. UAE Cloud ITSM Market Estimates and Forecasts, by Technology, 2017 - 2030 (USD Million)
      • 8.6.7.4. UAE Cloud ITSM Market Estimates and Forecasts, by Enterprise Size, 2017 - 2030 (USD Million)
      • 8.6.7.5. UAE Cloud ITSM Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
    • 8.6.8. South Africa
      • 8.6.8.1. South Africa Cloud ITSM Market Estimates and Forecasts, 2017 - 2030 (USD Million)
      • 8.6.8.2. South Africa Cloud ITSM Market Estimates and Forecasts, by Component, 2017 - 2030 (USD Million)
      • 8.6.8.3. South Africa Cloud ITSM Market Estimates and Forecasts, by Technology, 2017 - 2030 (USD Million)
      • 8.6.8.4. South Africa Cloud ITSM Market Estimates and Forecasts, by Enterprise Size, 2017 - 2030 (USD Million)
      • 8.6.8.5. South Africa Cloud ITSM Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)

Chapter 9. Competitive Landscape

  • 9.1. Recent Developments & Impact Analysis by Key Market Participants
  • 9.2. Company Categorization
  • 9.3. Company Market Positioning
  • 9.4. Company Heat Map Analysis
  • 9.5. Strategy Mapping
  • 9.6. Company Profiles
    • 9.6.1. Atlassian
      • 9.6.1.1. Overview
      • 9.6.1.2. Financial Performance
      • 9.6.1.3. Product Benchmarking
      • 9.6.1.4. Strategic Initiatives
    • 9.6.2. BMC Software, INC
      • 9.6.2.1. Overview
      • 9.6.2.2. Financial Performance
      • 9.6.2.3. Product Benchmarking
      • 9.6.2.4. Strategic Initiatives
    • 9.6.3. Broadcom
      • 9.6.3.1. Overview
      • 9.6.3.2. Financial Performance
      • 9.6.3.3. Product Benchmarking
      • 9.6.3.4. Strategic Initiatives
    • 9.6.4. Cloud SOFTWARE GROUP, INC
      • 9.6.4.1. Overview
      • 9.6.4.2. Financial Performance
      • 9.6.4.3. Product Benchmarking
      • 9.6.4.4. Strategic Initiatives
    • 9.6.5. Freshworks INC.
      • 9.6.5.1. Overview
      • 9.6.5.2. Financial Performance
      • 9.6.5.3. Product Benchmarking
      • 9.6.5.4. Strategic Initiatives
    • 9.6.6. Hewlett PACKARD ENTERPRISE DEVELOPMENT LP
      • 9.6.6.1. Overview
      • 9.6.6.2. Financial Performance
      • 9.6.6.3. Product Benchmarking
      • 9.6.6.4. Strategic Initiatives
    • 9.6.7. IBM Corporation
      • 9.6.7.1. Overview
      • 9.6.7.2. Financial Performance
      • 9.6.7.3. Product Benchmarking
      • 9.6.7.4. Strategic Initiatives
    • 9.6.8. Ivanti.
      • 9.6.8.1. Overview
      • 9.6.8.2. Financial Performance
      • 9.6.8.3. Product Benchmarking
      • 9.6.8.4. Strategic Initiatives
    • 9.6.9. OPEN TEXT
      • 9.6.9.1. Overview
      • 9.6.9.2. Financial Performance
      • 9.6.9.3. Product Benchmarking
      • 9.6.9.4. Strategic Initiatives
    • 9.6.10. ServiceNow.
      • 9.6.10.1. Overview
      • 9.6.10.2. Financial Performance
      • 9.6.10.3. Product Benchmarking
      • 9.6.10.4. Strategic Initiatives
    • 9.6.11. Thales
      • 9.6.11.1. Participant's Overview
      • 9.6.11.2. Financial Performance
      • 9.6.11.3. Product Benchmarking
      • 9.6.11.4. Recent Developments