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小売における人工知能の市場規模、シェア、動向分析レポート：コンポーネント別、技術別、販売チャネル別、用途別、地域別、セグメント予測、2025年～2030年

Artificial Intelligence In Retail Market Size, Share & Trends Analysis Report By Component, By Technology, By Sales Channel, By Application, By Region, And Segment Forecasts, 2025 - 2030

出版日
ページ情報
英文 145 Pages
納期
2～10営業日
カスタマイズ可能
価格
価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=144.06円
小売における人工知能の市場規模、シェア、動向分析レポート：コンポーネント別、技術別、販売チャネル別、用途別、地域別、セグメント予測、2025年～2030年
出版日: 2024年10月16日
発行: Grand View Research
ページ情報: 英文 145 Pages
納期: 2～10営業日
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  • 概要
  • 図表
  • 目次
概要

小売における人工知能市場の成長と動向：

Grand View Research, Inc.の最新レポートによると、小売業における世界の人工知能市場規模は、2025年から2030年にかけて23.0％のCAGRを記録し、2030年までに407億4,000万米ドルに達する見込みです。

チャットボットや音声認識プログラムなどの先進技術の台頭が成長の可能性をさらに高めています。さらに、オンライン小売販売の台頭、顧客のショッピング体験の向上に対する小売業者の注目の高まり、デジタルマーケティングへの依存度の上昇、政府の支援的な規制を伴うAIへの投資の増加は、世界の業界の進歩に寄与する重要な要因です。

AIアルゴリズムは、消費者のオンライン行動から照合された相当量のデータを評価する上で極めて重要な役割を果たしています。さらに、AIを活用した画像・動画解析は、画像や重要度の低いビジュアルコンテンツのフィルタリングや分類を支援するトレンドとなっており、先進国や新興経済諸国全体で投資を促進しています。

小売業にAIを導入することで、より良い成果を提供し、仮想世界で顧客を取り込むことができるため、今後数年間で小売業におけるAIの需要が高まると予想されます。例えば、2021年1月、グーグルLLCはProduct Discovery Solutions for Retailを発表しました。この製品は、小売業者のeコマースの可能性を向上させ、パーソナライズされた消費者体験を提供できるよう支援するために作られたサービス群です。

画像・動画分析分野は、店舗内での販促戦略や画像検索の重要性が高まっていることもあり、評価期間中に小売業におけるAI市場で大きなシェアを獲得する見通しです。例を挙げると、eBayはAIを利用して画像検索を効率化し、買い手と売り手の信頼関係を強化し、出荷と配送時間を短縮しています。一方、アマゾンは、特にビジュアル検索と顔認識を拡大するためにAIを優先しています。

利害関係者は、バーチャルアシスタント分野が世界市場に大きく貢献すると予測しています。この動向は主に、音声による検索クエリやパーソナライズされたショッピング体験の重要性が高まっていることに起因しています。特に、インテリジェントなバーチャルアシスタントは、小売業者が顧客の問い合わせをシームレスに処理するのに役立ち、業界のダイナミクスを再構築しています。

市場の主要プレーヤーは、常に先進技術に投資し、顧客ターゲティングとテーラーメイドのソリューションを導入して、競争に勝ち残ろうとしています。例えば、米国を拠点に物流サービスを提供するKenco社は、2020年8月、予測的洞察を作成し、サプライチェーンと処方行動を後押しするDaVinci AIを発表しました。

小売における人工知能市場レポートハイライト

  • 2024年の収益シェアはソリューション部門が62%以上で市場を独占。複数の小売業務の管理における新たな課題が、小売部門の革新的で新しい自動化技術を後押ししていると言われています。
  • 機械学習セグメントは、2024年に最大の収益シェアで市場をリードしました。機械学習は迅速なサービスを提供し、消費者にパーソナライズされた体験を提供するのに適しています。効率性を高めるために、サプライチェーンシステムや需要予測を強化することで、小売ベンダーを支援します。
  • オムニチャネル・セグメントは、2024年に大きな収益シェアで市場を独占しました。オムニチャネル戦略は、発展途上国と先進国のデジタル化の拡大により、絶大な人気を得ています。
  • 2024年には、顧客関係管理（CRM）分野が市場を独占しました。CRM分野は、顧客維持と顧客サービスを強化するための強い需要で脚光を浴びると思われます。
  • 小売市場における北米の人工知能市場は、2024年の売上高シェア33.4％で世界の業界を支配しました。

目次

第1章 調査手法と範囲

第2章 エグゼクティブサマリー

第3章 小売における人工知能市場の変数、動向、範囲

  • 市場系統の見通し
  • 市場力学
    • 市場 促進要因分析
    • 市場抑制要因分析
    • 業界の課題
  • 小売市場分析ツールにおけるAI
    • 業界分析- ポーターのファイブフォース分析
    • PESTEL分析

第4章 小売における人工知能市場：コンポーネントの推定・動向分析

  • セグメントダッシュボード
  • 小売における人工知能市場：コンポーネントの変動分析、2024年と2030年
  • ソリューション
  • サービス

第5章 小売における人工知能市場：技術の推定・動向分析

  • セグメントダッシュボード
  • 小売における人工知能市場：技術変動分析、2024年および2030年
  • 機械学習
  • 自然言語処理
  • チャットボット
  • 画像とビデオの分析
  • 群知能

第6章 小売における人工知能市場：販売チャネルの推定・動向分析

  • セグメントダッシュボード
  • 小売における人工知能市場：販売チャネル変動分析、2024年および2030年
  • オムニチャネル
  • 実店舗
  • ピュアプレイオンライン小売業者

第7章 小売における人工知能市場：用途の推定・動向分析

  • セグメントダッシュボード
  • 小売における人工知能市場：用途変動分析、2024年および2030年
  • 顧客関係管理（CRM）
  • サプライチェーンと物流
  • 在庫管理
  • 製品の最適化
  • 店内ナビゲーション
  • 支払いと価格分析
  • バーチャルアシスタント
  • その他

第8章 小売における人工知能市場：地域の推定・動向分析

  • 小売における人工知能市場のシェア、地域別、2024年と2030年
  • 北米
    • 米国
    • カナダ
    • メキシコ
  • 欧州
    • 英国
    • ドイツ
    • フランス
  • アジア太平洋
    • 中国
    • 日本
    • インド
    • 韓国
    • オーストラリア
  • ラテンアメリカ
    • ブラジル
  • 中東およびアフリカ
    • アラブ首長国連邦
    • サウジアラビア
    • 南アフリカ

第9章 競合情勢

  • 主要市場参入企業による最近の動向と影響分析
  • 企業分類
  • 企業の市場ポジショニング
  • 企業ヒートマップ分析
  • 戦略マッピング
  • 企業プロファイル
    • NVIDIA Corporation
    • Microsoft Corporation
    • Google LLC
    • IBM Corporation
    • SAP SE
    • Oracle Corporation
    • Sentient technologies
    • Intel Corporation
    • Salesforce, Inc.
図表

List of Tables

  • Table 1 Global AI in Retail market estimates and forecasts, by region, 2018 - 2030 (USD Million)
  • Table 2 Global AI in Retail market estimates and forecasts, by component, 2018 - 2030 (USD Million)
  • Table 3 Global AI in Retail market estimates and forecasts, by Technology, 2018 - 2030 (USD Million)
  • Table 4 Global AI in Retail market estimates and forecasts, by Sales Channel, 2018 - 2030 (USD Million)
  • Table 5 Global AI in Retail market estimates and forecasts, by Application, 2018 - 2030 (USD Million)
  • Table 6 North America AI in Retail market estimates and forecasts, by country, 2018 - 2030 (USD Million)
  • Table 7 North America AI in Retail market estimates and forecasts, by component, 2018 - 2030 (USD Million)
  • Table 8 North America AI in Retail market estimates and forecasts, by Technology, 2018 - 2030 (USD Million)
  • Table 9 North America AI in Retail market estimates and forecasts, by Sales Channel, 2018 - 2030 (USD Million)
  • Table 10 North America AI in Retail market estimates and forecasts, by Application, 2018 - 2030 (USD Million)
  • Table 11 U.S. AI in Retail market estimates and forecasts, by component, 2018 - 2030 (USD Million)
  • Table 12 U.S. AI in Retail market estimates and forecasts, by Technology, 2018 - 2030 (USD Million)
  • Table 13 U.S. AI in Retail market estimates and forecasts, by Sales Channel, 2018 - 2030 (USD Million)
  • Table 14 U.S. AI in Retail market estimates and forecasts, by Application, 2018 - 2030 (USD Million)
  • Table 15 Canada AI in Retail market estimates and forecasts, by component, 2018 - 2030 (USD Million)
  • Table 16 Canada AI in Retail market estimates and forecasts, by Technology, 2018 - 2030 (USD Million)
  • Table 17 Canada AI in Retail market estimates and forecasts, by Sales Channel, 2018 - 2030 (USD Million)
  • Table 18 Canada AI in Retail market estimates and forecasts, by Application, 2018 - 2030 (USD Million)
  • Table 19 Mexico AI in Retail market estimates and forecasts, by component, 2018 - 2030 (USD Million)
  • Table 20 Mexico AI in Retail market estimates and forecasts, by Technology, 2018 - 2030 (USD Million)
  • Table 21 Mexico AI in Retail market estimates and forecasts, by Sales Channel, 2018 - 2030 (USD Million)
  • Table 22 Mexico AI in Retail market estimates and forecasts, by Application, 2018 - 2030 (USD Million)
  • Table 23 Europe AI in Retail market estimates and forecasts, by country, 2018 - 2030 (USD Million)
  • Table 24 Europe AI in Retail market estimates and forecasts, by component, 2018 - 2030 (USD Million)
  • Table 25 Europe AI in Retail market estimates and forecasts, by Technology, 2018 - 2030 (USD Million)
  • Table 26 Europe AI in Retail market estimates and forecasts, by Sales Channel, 2018 - 2030 (USD Million)
  • Table 27 Europe AI in Retail market estimates and forecasts, by Application, 2018 - 2030 (USD Million)
  • Table 28 UK AI in Retail market estimates and forecasts, by component, 2018 - 2030 (USD Million)
  • Table 29 UK AI in Retail market estimates and forecasts, by Technology, 2018 - 2030 (USD Million)
  • Table 30 UK AI in Retail market estimates and forecasts, by Sales Channel, 2018 - 2030 (USD Million)
  • Table 31 UK AI in Retail market estimates and forecasts, by Application, 2018 - 2030 (USD Million)
  • Table 32 Germany AI in Retail market estimates and forecasts, by component, 2018 - 2030 (USD Million)
  • Table 33 Germany AI in Retail market estimates and forecasts, by Technology, 2018 - 2030 (USD Million)
  • Table 34 Germany AI in Retail market estimates and forecasts, by Sales Channel, 2018 - 2030 (USD Million)
  • Table 35 Germany AI in Retail market estimates and forecasts, by Application, 2018 - 2030 (USD Million)
  • Table 36 France AI in Retail market estimates and forecasts, by component, 2018 - 2030 (USD Million)
  • Table 37 France AI in Retail market estimates and forecasts, by Technology, 2018 - 2030 (USD Million)
  • Table 38 France AI in Retail market estimates and forecasts, by Sales Channel, 2018 - 2030 (USD Million)
  • Table 39 France AI in Retail market estimates and forecasts, by Application, 2018 - 2030 (USD Million)
  • Table 40 Italy AI in Retail market estimates and forecasts, by component, 2018 - 2030 (USD Million)
  • Table 41 Italy AI in Retail market estimates and forecasts, by Technology, 2018 - 2030 (USD Million)
  • Table 42 Italy AI in Retail market estimates and forecasts, by Sales Channel, 2018 - 2030 (USD Million)
  • Table 43 Italy AI in Retail market estimates and forecasts, by Application, 2018 - 2030 (USD Million)
  • Table 44 Spain AI in Retail market estimates and forecasts, by component, 2018 - 2030 (USD Million)
  • Table 45 Spain AI in Retail market estimates and forecasts, by Technology, 2018 - 2030 (USD Million)
  • Table 46 Spain AI in Retail market estimates and forecasts, by Sales Channel, 2018 - 2030 (USD Million)
  • Table 47 Spain AI in Retail market estimates and forecasts, by Application, 2018 - 2030 (USD Million)
  • Table 48 Asia Pacific AI in Retail market estimates and forecasts, by country, 2018 - 2030 (USD Million)
  • Table 49 Asia Pacific AI in Retail market estimates and forecasts, by component, 2018 - 2030 (USD Million)
  • Table 50 Asia Pacific AI in Retail market estimates and forecasts, by Technology, 2018 - 2030 (USD Million)
  • Table 51 Asia Pacific AI in Retail market estimates and forecasts, by Sales Channel, 2018 - 2030 (USD Million)
  • Table 52 Asia Pacific AI in Retail market estimates and forecasts, by Application, 2018 - 2030 (USD Million)
  • Table 53 China AI in Retail market estimates and forecasts, by component, 2018 - 2030 (USD Million)
  • Table 54 China AI in Retail market estimates and forecasts, by Technology, 2018 - 2030 (USD Million)
  • Table 55 China AI in Retail market estimates and forecasts, by Sales Channel, 2018 - 2030 (USD Million)
  • Table 56 China AI in Retail market estimates and forecasts, by Application, 2018 - 2030 (USD Million)
  • Table 57 India AI in Retail market estimates and forecasts, by component, 2018 - 2030 (USD Million)
  • Table 58 India AI in Retail market estimates and forecasts, by Technology, 2018 - 2030 (USD Million)
  • Table 59 India AI in Retail market estimates and forecasts, by Sales Channel, 2018 - 2030 (USD Million)
  • Table 60 India AI in Retail market estimates and forecasts, by Application, 2018 - 2030 (USD Million)
  • Table 61 Japan AI in Retail market estimates and forecasts, by component, 2018 - 2030 (USD Million)
  • Table 62 Japan AI in Retail market estimates and forecasts, by Technology, 2018 - 2030 (USD Million)
  • Table 63 Japan AI in Retail market estimates and forecasts, by Sales Channel, 2018 - 2030 (USD Million)
  • Table 64 Japan AI in Retail market estimates and forecasts, by Application, 2018 - 2030 (USD Million)
  • Table 65 Australia AI in Retail market estimates and forecasts, by component, 2018 - 2030 (USD Million)
  • Table 66 Australia AI in Retail market estimates and forecasts, by Technology, 2018 - 2030 (USD Million)
  • Table 67 Australia AI in Retail market estimates and forecasts, by Sales Channel, 2018 - 2030 (USD Million)
  • Table 68 Australia AI in Retail market estimates and forecasts, by Application, 2018 - 2030 (USD Million)
  • Table 69 South Korea AI in Retail market estimates and forecasts, by component, 2018 - 2030 (USD Million)
  • Table 70 South Korea AI in Retail market estimates and forecasts, by Technology, 2018 - 2030 (USD Million)
  • Table 71 South Korea AI in Retail market estimates and forecasts, by Sales Channel, 2018 - 2030 (USD Million)
  • Table 72 South Korea AI in Retail market estimates and forecasts, by Application, 2018 - 2030 (USD Million)
  • Table 73 Central & South America AI in Retail market estimates and forecasts, by country, 2018 - 2030 (USD Million)
  • Table 74 Central & South America AI in Retail market estimates and forecasts, by component, 2018 - 2030 (USD Million)
  • Table 75 Central & South America AI in Retail market estimates and forecasts, by Technology, 2018 - 2030 (USD Million)
  • Table 76 Central & South America AI in Retail market estimates and forecasts, by Sales Channel, 2018 - 2030 (USD Million)
  • Table 77 Central & South America AI in Retail market estimates and forecasts, by Application, 2018 - 2030 (USD Million)
  • Table 78 Brazil AI in Retail market estimates and forecasts, by component, 2018 - 2030 (USD Million)
  • Table 79 Brazil AI in Retail market estimates and forecasts, by Technology, 2018 - 2030 (USD Million)
  • Table 80 Brazil AI in Retail market estimates and forecasts, by Sales Channel, 2018 - 2030 (USD Million)
  • Table 81 Brazil AI in Retail market estimates and forecasts, by Application, 2018 - 2030 (USD Million)
  • Table 82 Argentina AI in Retail market estimates and forecasts, by component, 2018 - 2030 (USD Million)
  • Table 83 Argentina AI in Retail market estimates and forecasts, by Technology, 2018 - 2030 (USD Million)
  • Table 84 Argentina AI in Retail market estimates and forecasts, by Sales Channel, 2018 - 2030 (USD Million)
  • Table 85 Argentina AI in Retail market estimates and forecasts, by Application, 2018 - 2030 (USD Million)
  • Table 86 Middle East & Africa AI in Retail market estimates and forecasts, by component, 2018 - 2030 (USD Million)
  • Table 87 Middle East & Africa AI in Retail market estimates and forecasts, by country, 2018 - 2030 (USD Million)
  • Table 88 Middle East & Africa AI in Retail market estimates and forecasts, by Technology, 2018 - 2030 (USD Million)
  • Table 89 Middle East & Africa AI in Retail market estimates and forecasts, by Sales Channel, 2018 - 2030 (USD Million)
  • Table 90 Middle East & Africa AI in Retail market estimates and forecasts, by Application, 2018 - 2030 (USD Million)
  • Table 91 South Africa AI in Retail market estimates and forecasts, by component, 2018 - 2030 (USD Million)
  • Table 92 South Africa AI in Retail market estimates and forecasts, by Technology, 2018 - 2030 (USD Million)
  • Table 93 South Africa AI in Retail market estimates and forecasts, by Sales Channel, 2018 - 2030 (USD Million)
  • Table 94 South Africa AI in Retail market estimates and forecasts, by Application, 2018 - 2030 (USD Million)
  • Table 95 Saudi Arabia AI in Retail market estimates and forecasts, by component, 2018 - 2030 (USD Million)
  • Table 96 Saudi Arabia AI in Retail market estimates and forecasts, by Technology, 2018 - 2030 (USD Million)
  • Table 97 Saudi Arabia AI in Retail market estimates and forecasts, by Sales Channel, 2018 - 2030 (USD Million)
  • Table 98 Saudi Arabia AI in Retail market estimates and forecasts, by Application, 2018 - 2030 (USD Million)

List of Figures

  • Fig. 1 AI in Retail market segmentation
  • Fig. 2 Market research process
  • Fig. 3 Information procurement
  • Fig. 4 Primary research pattern
  • Fig. 5 Market research approaches
  • Fig. 6 Parent market analysis
  • Fig. 7 Market formulation & validation
  • Fig. 8 AI in Retail market snapshot
  • Fig. 9 AI in Retail market segment snapshot
  • Fig. 10 AI in Retail market competitive landscape snapshot
  • Fig. 11 AI in Retail Market Competitive Landscape Snapshot
  • Fig. 12 Market research process
  • Fig. 13 AI in Retail market, component outlook key takeaways (USD Million)
  • Fig. 14 AI in Retail market component movement analysis 2024 & 2030 (USD Million)
  • Fig. 15 Solution market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 16 Services market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 17 AI in Retail market: Technology outlook key takeaways (USD Million)
  • Fig. 18 AI in Retail market: Technology movement analysis 2024 & 2030 (USD Million)
  • Fig. 19 Machine Learning market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 20 Natural Language Processing market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 21 Chatbots market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 22 Image and Video Analytics market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 23 Swarm Intelligence market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 24 AI in Retail market: Sales Channel outlook key takeaways (USD Million)
  • Fig. 25 AI in Retail market: Sales Channel movement analysis 2024 & 2030 (USD Million)
  • Fig. 26 Omnichannel market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 27 Brick and Mortar market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 28 Pure-play Online Retailers market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 29 AI in Retail market: Application outlook key takeaways (USD Million)
  • Fig. 30 AI in Retail market: Application movement analysis 2024 & 2030 (USD Million)
  • Fig. 31 Customer Relationship Management (CRM) market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 32 Supply Chain and Logistics market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 33 Inventory Management market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 34 Product Optimizations market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 35 In-Store Navigation market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 36 Payment and Pricing Analytics market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 37 Virtual Assistant market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 38 Others market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 39 Regional marketplace: Key takeaways
  • Fig. 40 AI in Retail market: Regional outlook, 2024 & 2030 (USD Million)
  • Fig. 41 North America AI in Retail market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 42 U.S. AI in Retail market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 43 Canada AI in Retail market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 44 Mexico AI in Retail market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 45 Europe AI in Retail market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 46 U.K. AI in Retail market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 47 Germany AI in Retail market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 48 France AI in Retail market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 49 Asia Pacific AI in Retail market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 50 Japan AI in Retail market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 51 China AI in Retail market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 52 India AI in Retail market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 53 Australia AI in Retail market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 54 South Korea AI in Retail market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 55 Latin America AI in Retail market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 56 Brazil AI in Retail market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 57 MEA AI in Retail market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 58 KSA AI in Retail market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 59 UAE AI in Retail market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 60 South Africa AI in Retail market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 61 Strategy framework
  • Fig. 62 Company Categorization
目次
Product Code: GVR-4-68039-975-1

Artificial Intelligence In Retail Market Growth & Trends:

The global artificial intelligence in retail market size is expected to reach USD 40.74 billion by 2030, registering a CAGR of 23.0% from 2025 to 2030, according to a new report by Grand View Research, Inc. The rising prominence of advanced technologies, such as chatbots and voice recognition programs, has furthered the growth potential. Moreover, the emerging online retail sales, increasing focus of retailers on improving customers' shopping experience, rising reliance on digital marketing, and growing investments in AI, accompanied by supportive government regulations, are the crucial factors contributing to the progress of the industry worldwide.

AI algorithms play a pivotal role in assessing a considerable amount of data collated from consumers' online behavior. Moreover, AI-driven image and video analytics have become trendier to help filter out and classify images and less important visual content, expediting investments across developed and developing economies.

Adopting AI in retail helps provide better outcomes and engage customers in the virtual world, which is expected to increase demand for AI in retail in the coming years. For instance, in January 2021, Google LLC launched Product Discovery Solutions for Retail. This product is a suite of services created to improve retailers' e-commerce potential and aid them in delivering personalized consumer experiences.

The image and video analytics segment is poised to gain a significant share in the AI in retail market during the assessment period, partly due to the growing prominence of in-store promotional strategies and image search. To illustrate, eBay uses AI to streamline image searches, enhance buyer-seller trust, and boost shipping and delivery times. Meanwhile, Amazon prioritizes AI to expand visual search and facial recognition, among others.

Stakeholders anticipate the virtual assistant segment to contribute significantly to the global market. The trend is mainly attributed to the growing prominence of voice-powered search queries and personalized shopping experiences. Prominently, intelligent virtual assistants have reshaped the industry dynamics, helping retailers handle customer queries seamlessly.

Major players in the market are consistently investing in advanced technologies and introducing customer targeting and tailored solutions to stay ahead of the competition. For instance, in August 2020, Kenco, a company that provides logistics services based in the U.S., launched DaVinci AI to create predictive insights, boosting supply chain and prescriptive actions.

Artificial Intelligence In Retail Market Report Highlights:

  • The solution segment dominated the market with a revenue share of more than 62% in 2024. The emerging challenges in managing several retail operations are said to boost the retail sector's innovative and new automated technologies.
  • The machine learning segment led the market with the largest revenue share in 2024. Machine learning serves fast and is suitable for delivering personalized experiences to consumers. To fuel efficiency, it aids retail vendors in enhancing supply chain systems and demand forecasts.
  • The omnichannel segment dominated the market with a significant revenue share in 2024. Omnichannel strategies have gained immense popularity due to the expansion of digitization across developing and developed countries.
  • The Customer Relationship Management (CRM) segment dominated the market in 2024. The CRM segment will gain prominence with strong demand to boost customer retention and customer service.
  • North America artificial intelligence in the retail market dominated the global industry with a revenue share of 33.4% in 2024.

Table of Contents

Chapter 1. Methodology and Scope

  • 1.1. Market Segmentation and Scope
  • 1.2. Research Methodology
    • 1.2.1. Information Procurement
    • 1.2.2. Information or Data Analysis
  • 1.3. Methodology
  • 1.4. Research Scope and Assumptions
  • 1.5. Market Formulation & Validation
  • 1.6. List of Data Sources

Chapter 2. Executive Summary

  • 2.1. Market Outlook
  • 2.2. Segment Outlook
  • 2.3. Competitive Insights

Chapter 3. AI in Retail Market Variables, Trends, & Scope

  • 3.1. Market Lineage Outlook
  • 3.2. Market Dynamics
    • 3.2.1. Market Driver Analysis
    • 3.2.2. Market Restraint Analysis
    • 3.2.3. Industry Challenge
  • 3.3. AI in Retail Market Analysis Tools
    • 3.3.1. Industry Analysis - Porter's
      • 3.3.1.1. Bargaining power of the suppliers
      • 3.3.1.2. Bargaining power of the buyers
      • 3.3.1.3. Threats of substitution
      • 3.3.1.4. Threats from new entrants
      • 3.3.1.5. Competitive rivalry
    • 3.3.2. PESTEL Analysis
      • 3.3.2.1. Political Landscape
      • 3.3.2.2. Economic Landscape
      • 3.3.2.3. Social Landscape
      • 3.3.2.4. Technological Landscape
      • 3.3.2.5. Environmental Landscape
      • 3.3.2.6. Legal Landscape

Chapter 4. AI in Retail Market: Component Estimates & Trend Analysis

  • 4.1. Segment Dashboard
  • 4.2. AI in Retail Market: Component Movement Analysis, 2024 & 2030 (USD Million)
  • 4.3. Solution
    • 4.3.1. Solution Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 4.4. Services
    • 4.4.1. Services Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)

Chapter 5. AI in Retail Market: Technology Estimates & Trend Analysis

  • 5.1. Segment Dashboard
  • 5.2. AI in Retail Market: Technology Movement Analysis, 2024 & 2030 (USD Million)
  • 5.3. Machine Learning
    • 5.3.1. Machine Learning Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 5.4. Natural Language Processing
    • 5.4.1. Natural Language Processing Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 5.5. Chatbots
    • 5.5.1. Chatbots Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 5.6. Image and Video Analytics
    • 5.6.1. Image and Video Analytics Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 5.7. Swarm Intelligence
    • 5.7.1. Swarm Intelligence Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)

Chapter 6. AI in Retail Market: Sales Channel Estimates & Trend Analysis

  • 6.1. Segment Dashboard
  • 6.2. AI in Retail Market: Sales Channel Movement Analysis, 2024 & 2030 (USD Million)
  • 6.3. Omnichannel
    • 6.3.1. Omnichannel Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 6.4. Brick and Mortar
    • 6.4.1. Brick and Mortar Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 6.5. Pure-play Online Retailers
    • 6.5.1. Pure-play Online Retailers Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)

Chapter 7. AI in Retail Market: Application Estimates & Trend Analysis

  • 7.1. Segment Dashboard
  • 7.2. AI in Retail Market: Application Movement Analysis, 2024 & 2030 (USD Million)
  • 7.3. Customer Relationship Management (CRM)
    • 7.3.1. Customer Relationship Management (CRM) Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 7.4. Supply Chain and Logistics
    • 7.4.1. Supply Chain and Logistics Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 7.5. Inventory Management
    • 7.5.1. Inventory Management Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 7.6. Product Optimization
    • 7.6.1. Product Optimization Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 7.7. In-Store Navigation
    • 7.7.1. In-Store Navigation Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 7.8. Payment and Pricing Analytics
    • 7.8.1. Payment and Pricing Analytics Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 7.9. Virtual Assistant
    • 7.9.1. Virtual Assistant Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 7.10. Others
    • 7.10.1. Others Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)

Chapter 8. AI in Retail Market: Regional Estimates & Trend Analysis

  • 8.1. AI in Retail Market Share, By Region, 2024 & 2030 (USD Million)
  • 8.2. North America
    • 8.2.1. North America AI in Retail Market Estimates and Forecasts, 2018 - 2030 (USD Million)
      • 8.2.1.1. North America AI in Retail Market Estimates and Forecasts, by Country, 2018 - 2030 (USD Million)
      • 8.2.1.2. North America AI in Retail Market Estimates and Forecasts, by Component, 2018 - 2030 (USD Million)
      • 8.2.1.3. North America AI in Retail Market Estimates and Forecasts, by Technology, 2018 - 2030 (USD Million)
      • 8.2.1.4. North America AI in Retail Market Estimates and Forecasts, by Sales Channel, 2018 - 2030 (USD Million)
      • 8.2.1.5. North America AI in Retail Market Estimates and Forecasts, by Application, 2018 - 2030 (USD Million)
    • 8.2.2. U.S.
      • 8.2.2.1. U.S. AI in Retail Market Estimates and Forecasts, 2018 - 2030 (USD Million)
      • 8.2.2.2. U.S. AI in Retail Market Estimates and Forecasts, by Component, 2018 - 2030 (USD Million)
      • 8.2.2.3. U.S. AI in Retail Market Estimates and Forecasts, by Technology, 2018 - 2030 (USD Million)
      • 8.2.2.4. U.S. AI in Retail Market Estimates and Forecasts, by Sales Channel, 2018 - 2030 (USD Million)
      • 8.2.2.5. U.S. AI in Retail Market Estimates and Forecasts, by Application, 2018 - 2030 (USD Million)
    • 8.2.3. Canada
      • 8.2.3.1. Canada AI in Retail Market Estimates and Forecasts, 2018 - 2030 (USD Million)
      • 8.2.3.2. Canada AI in Retail Market Estimates and Forecasts, by Component, 2018 - 2030 (USD Million)
      • 8.2.3.3. Canada AI in Retail Market Estimates and Forecasts, by Technology, 2018 - 2030 (USD Million)
      • 8.2.3.4. Canada AI in Retail Market Estimates and Forecasts, by Sales Channel, 2018 - 2030 (USD Million)
      • 8.2.3.5. Canada AI in Retail Market Estimates and Forecasts, by Application, 2018 - 2030 (USD Million)
    • 8.2.4. Mexico
      • 8.2.4.1. Mexico AI in Retail Market Estimates and Forecasts, 2018 - 2030 (USD Million)
      • 8.2.4.2. Mexico AI in Retail Market Estimates and Forecasts, by Component, 2018 - 2030 (USD Million)
      • 8.2.4.3. Mexico AI in Retail Market Estimates and Forecasts, by Technology, 2018 - 2030 (USD Million)
      • 8.2.4.4. Mexico AI in Retail Market Estimates and Forecasts, by Sales Channel, 2018 - 2030 (USD Million)
      • 8.2.4.5. Mexico AI in Retail Market Estimates and Forecasts, by Application, 2018 - 2030 (USD Million)
  • 8.3. Europe
    • 8.3.1. Europe AI in Retail Market Estimates and Forecasts, 2018 - 2030 (USD Million)
      • 8.3.1.1. Europe AI in Retail Market Estimates and Forecasts, by Country, 2018 - 2030 (USD Million)
      • 8.3.1.2. Europe AI in Retail Market Estimates and Forecasts, by Component, 2018 - 2030 (USD Million)
      • 8.3.1.3. Europe AI in Retail Market Estimates and Forecasts, by Technology, 2018 - 2030 (USD Million)
      • 8.3.1.4. Europe AI in Retail Market Estimates and Forecasts, by Sales Channel, 2018 - 2030 (USD Million)
      • 8.3.1.5. Europe AI in Retail Market Estimates and Forecasts, by Application, 2018 - 2030 (USD Million)
    • 8.3.2. U.K.
      • 8.3.2.1. U.K. AI in Retail Market Estimates and Forecasts, 2018 - 2030 (USD Million)
      • 8.3.2.2. U.K. AI in Retail Market Estimates and Forecasts, by Component, 2018 - 2030 (USD Million)
      • 8.3.2.3. U.K. AI in Retail Market Estimates and Forecasts, by Technology, 2018 - 2030 (USD Million)
      • 8.3.2.4. U.K. AI in Retail Market Estimates and Forecasts, by Sales Channel, 2018 - 2030 (USD Million)
      • 8.3.2.5. U.K. AI in Retail Market Estimates and Forecasts, by Application, 2018 - 2030 (USD Million)
    • 8.3.3. Germany
      • 8.3.3.1. Germany AI in Retail Market Estimates and Forecasts, 2018 - 2030 (USD Million)
      • 8.3.3.2. Germany AI in Retail Market Estimates and Forecasts, by Component, 2018 - 2030 (USD Million)
      • 8.3.3.3. Germany AI in Retail Market Estimates and Forecasts, by Technology, 2018 - 2030 (USD Million)
      • 8.3.3.4. Germany AI in Retail Market Estimates and Forecasts, by Sales Channel, 2018 - 2030 (USD Million)
      • 8.3.3.5. Germany AI in Retail Market Estimates and Forecasts, by Application, 2018 - 2030 (USD Million)
    • 8.3.4. France
      • 8.3.4.1. France AI in Retail Market Estimates and Forecasts, 2018 - 2030 (USD Million)
      • 8.3.4.2. France AI in Retail Market Estimates and Forecasts, by Component, 2018 - 2030 (USD Million)
      • 8.3.4.3. France AI in Retail Market Estimates and Forecasts, by Technology, 2018 - 2030 (USD Million)
      • 8.3.4.4. France AI in Retail Market Estimates and Forecasts, by Sales Channel, 2018 - 2030 (USD Million)
      • 8.3.4.5. France AI in Retail Market Estimates and Forecasts, by Application, 2018 - 2030 (USD Million)
  • 8.4. Asia Pacific
    • 8.4.1. Asia Pacific AI in Retail Market Estimates and Forecasts, 2018 - 2030 (USD Million)
      • 8.4.1.1. Asia Pacific AI in Retail Market Estimates and Forecasts, by Country, 2018 - 2030 (USD Million)
      • 8.4.1.2. Asia Pacific AI in Retail Market Estimates and Forecasts, by Component, 2018 - 2030 (USD Million)
      • 8.4.1.3. Asia Pacific AI in Retail Market Estimates and Forecasts, by Technology, 2018 - 2030 (USD Million)
      • 8.4.1.4. Asia Pacific AI in Retail Market Estimates and Forecasts, by Sales Channel, 2018 - 2030 (USD Million)
      • 8.4.1.5. Asia Pacific AI in Retail Market Estimates and Forecasts, by Application, 2018 - 2030 (USD Million)
    • 8.4.2. China
      • 8.4.2.1. China AI in Retail Market Estimates and Forecasts, 2018 - 2030 (USD Million)
      • 8.4.2.2. China AI in Retail Market Estimates and Forecasts, by Component, 2018 - 2030 (USD Million)
      • 8.4.2.3. China AI in Retail Market Estimates and Forecasts, by Technology, 2018 - 2030 (USD Million)
      • 8.4.2.4. China AI in Retail Market Estimates and Forecasts, by Sales Channel, 2018 - 2030 (USD Million)
      • 8.4.2.5. China AI in Retail Market Estimates and Forecasts, by Application, 2018 - 2030 (USD Million)
    • 8.4.3. Japan
      • 8.4.3.1. Japan AI in Retail Market Estimates and Forecasts, 2018 - 2030 (USD Million)
      • 8.4.3.2. Japan AI in Retail Market Estimates and Forecasts, by Component, 2018 - 2030 (USD Million)
      • 8.4.3.3. Japan AI in Retail Market Estimates and Forecasts, by Technology, 2018 - 2030 (USD Million)
      • 8.4.3.4. Japan AI in Retail Market Estimates and Forecasts, by Sales Channel, 2018 - 2030 (USD Million)
      • 8.4.3.5. Japan AI in Retail Market Estimates and Forecasts, by Application, 2018 - 2030 (USD Million)
    • 8.4.4. India
      • 8.4.4.1. India AI in Retail Market Estimates and Forecasts, 2018 - 2030 (USD Million)
      • 8.4.4.2. India AI in Retail Market Estimates and Forecasts, by Component, 2018 - 2030 (USD Million)
      • 8.4.4.3. India AI in Retail Market Estimates and Forecasts, by Technology, 2018 - 2030 (USD Million)
      • 8.4.4.4. India AI in Retail Market Estimates and Forecasts, by Sales Channel, 2018 - 2030 (USD Million)
      • 8.4.4.5. India AI in Retail Market Estimates and Forecasts, by Application, 2018 - 2030 (USD Million)
    • 8.4.5. South Korea
      • 8.4.5.1. South Korea AI in Retail Market Estimates and Forecasts, 2018 - 2030 (USD Million)
      • 8.4.5.2. South Korea AI in Retail Market Estimates and Forecasts, by Component, 2018 - 2030 (USD Million)
      • 8.4.5.3. South Korea AI in Retail Market Estimates and Forecasts, by Technology, 2018 - 2030 (USD Million)
      • 8.4.5.4. Market Estimates and Forecasts, by Sales Channel, 2018 - 2030 (USD Million)
      • 8.4.5.5. South Korea AI in Retail Market Estimates and Forecasts, by Application, 2018 - 2030 (USD Million)
    • 8.4.6. Australia
      • 8.4.6.1. Australia AI in Retail Market Estimates and Forecasts, 2018 - 2030 (USD Million)
      • 8.4.6.2. Australia AI in Retail Market Estimates and Forecasts, by Component, 2018 - 2030 (USD Million)
      • 8.4.6.3. Australia AI in Retail Market Estimates and Forecasts, by Technology, 2018 - 2030 (USD Million)
      • 8.4.6.4. Australia AI in Retail Market Estimates and Forecasts, by Sales Channel, 2018 - 2030 (USD Million)
      • 8.4.6.5. Australia AI in Retail Market Estimates and Forecasts, by Application, 2018 - 2030 (USD Million)
  • 8.5. Latin America
    • 8.5.1. Latin America AI in Retail Market Estimates and Forecasts, 2018 - 2030 (USD Million)
      • 8.5.1.1. Latin America AI in Retail Market Estimates and Forecasts, by Country, 2018 - 2030 (USD Million)
      • 8.5.1.2. Latin America AI in Retail Market Estimates and Forecasts, by Component, 2018 - 2030 (USD Million)
      • 8.5.1.3. Latin America AI in Retail Market Estimates and Forecasts, by Technology, 2018 - 2030 (USD Million)
      • 8.5.1.4. Latin America AI in Retail Market Estimates and Forecasts, by Sales Channel, 2018 - 2030 (USD Million)
      • 8.5.1.5. Latin America AI in Retail Market Estimates and Forecasts, by Application, 2018 - 2030 (USD Million)
    • 8.5.2. Brazil
      • 8.5.2.1. Brazil AI in Retail Market Estimates and Forecasts, 2018 - 2030 (USD Million)
      • 8.5.2.2. Brazil AI in Retail Market Estimates and Forecasts, by Component, 2018 - 2030 (USD Million)
      • 8.5.2.3. Brazil AI in Retail Market Estimates and Forecasts, by Technology, 2018 - 2030 (USD Million)
      • 8.5.2.4. Brazil AI in Retail Market Estimates and Forecasts, by Sales Channel, 2018 - 2030 (USD Million)
      • 8.5.2.5. Brazil AI in Retail Market Estimates and Forecasts, by Application, 2018 - 2030 (USD Million)
  • 8.6. Middle East and Africa
    • 8.6.1. Middle East and Africa AI in Retail Market Estimates and Forecasts, 2018 - 2030 (USD Million)
      • 8.6.1.1. Middle East and Africa AI in Retail Market Estimates and Forecasts, by Country, 2018 - 2030 (USD Million)
      • 8.6.1.2. Middle East and Africa AI in Retail Market Estimates and Forecasts, by Component, 2018 - 2030 (USD Million)
      • 8.6.1.3. Middle East and Africa AI in Retail Market Estimates and Forecasts, by Technology, 2018 - 2030 (USD Million)
      • 8.6.1.4. Middle East and Africa AI in Retail Market Estimates and Forecasts, by Sales Channel, 2018 - 2030 (USD Million)
      • 8.6.1.5. Middle East and Africa AI in Retail Market Estimates and Forecasts, by Application, 2018 - 2030 (USD Million)
    • 8.6.2. UAE
      • 8.6.2.1. UAE AI in Retail Market Estimates and Forecasts, 2018 - 2030 (USD Million)
      • 8.6.2.2. UAE AI in Retail Market Estimates and Forecasts, by Component, 2018 - 2030 (USD Million)
      • 8.6.2.3. UAE AI in Retail Market Estimates and Forecasts, by Technology, 2018 - 2030 (USD Million)
      • 8.6.2.4. UAE AI in Retail Market Estimates and Forecasts, by Sales Channel, 2018 - 2030 (USD Million)
      • 8.6.2.5. UAE AI in Retail Market Estimates and Forecasts, by Application, 2018 - 2030 (USD Million)
    • 8.6.3. KSA
      • 8.6.3.1. KSA AI in Retail Market Estimates and Forecasts, 2018 - 2030 (USD Million)
      • 8.6.3.2. KSA AI in Retail Market Estimates and Forecasts, by Component, 2018 - 2030 (USD Million)
      • 8.6.3.3. KSA AI in Retail Market Estimates and Forecasts, by Technology, 2018 - 2030 (USD Million)
      • 8.6.3.4. KSA AI in Retail Market Estimates and Forecasts, by Sales Channel, 2018 - 2030 (USD Million)
      • 8.6.3.5. KSA AI in Retail Market Estimates and Forecasts, by Application, 2018 - 2030 (USD Million)
    • 8.6.4. South Africa
      • 8.6.4.1. South Africa AI in Retail Market Estimates and Forecasts, 2018 - 2030 (USD Million)
      • 8.6.4.2. South Africa AI in Retail Market Estimates and Forecasts, by Component, 2018 - 2030 (USD Million)
      • 8.6.4.3. South Africa AI in Retail Market Estimates and Forecasts, by Technology, 2018 - 2030 (USD Million)
      • 8.6.4.4. South Africa AI in Retail Market Estimates and Forecasts, by Sales Channel, 2018 - 2030 (USD Million)
      • 8.6.4.5. South Africa AI in Retail Market Estimates and Forecasts, by Application, 2018 - 2030 (USD Million)

Chapter 9. Competitive Landscape

  • 9.1. Recent Developments & Impact Analysis, By Key Market Participants
  • 9.2. Company Categorization
  • 9.3. Company Market Positioning
  • 9.4. Company Heat Map Analysis
  • 9.5. Strategy Mapping
  • 9.6. Company Profiles/Listing
    • 9.6.1. NVIDIA Corporation
      • 9.6.1.1. Participant's overview
      • 9.6.1.2. Financial performance
      • 9.6.1.3. Product benchmarking
      • 9.6.1.4. Strategic initiatives
    • 9.6.2. Microsoft Corporation
      • 9.6.2.1. Participant's overview
      • 9.6.2.2. Financial performance
      • 9.6.2.3. Product benchmarking
      • 9.6.2.4. Strategic initiatives
    • 9.6.3. Google LLC
      • 9.6.3.1. Participant's overview
      • 9.6.3.2. Financial performance
      • 9.6.3.3. Product benchmarking
      • 9.6.3.4. Strategic initiatives
    • 9.6.4. IBM Corporation
      • 9.6.4.1. Participant's overview
      • 9.6.4.2. Financial performance
      • 9.6.4.3. Product benchmarking
      • 9.6.4.4. Strategic initiatives
    • 9.6.5. SAP SE
      • 9.6.5.1. Participant's overview
      • 9.6.5.2. Financial performance
      • 9.6.5.3. Product benchmarking
      • 9.6.5.4. Strategic initiatives
    • 9.6.6. Oracle Corporation
      • 9.6.6.1. Participant's overview
      • 9.6.6.2. Financial performance
      • 9.6.6.3. Product benchmarking
      • 9.6.6.4. Strategic initiatives
    • 9.6.7. Sentient technologies
      • 9.6.7.1. Participant's overview
      • 9.6.7.2. Financial performance
      • 9.6.7.3. Product benchmarking
      • 9.6.7.4. Strategic initiatives
    • 9.6.8. Intel Corporation
      • 9.6.8.1. Participant's overview
      • 9.6.8.2. Financial performance
      • 9.6.8.3. Product benchmarking
      • 9.6.8.4. Strategic initiatives
    • 9.6.9. Salesforce, Inc.
      • 9.6.9.1. Participant's overview
      • 9.6.9.2. Financial performance
      • 9.6.9.3. Product benchmarking
      • 9.6.9.4. Strategic initiatives