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欧州の会話型AI市場:2031年までの予測 - 地域別分析 - コンポーネント別、タイプ別、展開タイプ別、産業別

Europe Conversational AI Market Forecast to 2031 - Regional Analysis - by Component, Type, Deployment Type, and Industry


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英文 109 Pages
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欧州の会話型AI市場:2031年までの予測 - 地域別分析 - コンポーネント別、タイプ別、展開タイプ別、産業別
出版日: 2024年12月31日
発行: The Insight Partners
ページ情報: 英文 109 Pages
納期: 即納可能 即納可能とは
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  • 概要
  • 図表
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概要

欧州の会話型AI市場は、2023年に24億4,614万米ドルとなり、2031年までには117億7,033万米ドルに達すると予測され、2023年から2031年までのCAGRは21.7%と推定されます。

チャットボットソリューションの需要増加が欧州の会話型AI市場を押し上げる

チャットボットは、一度に何千もの対話を管理することで、24時間体制の顧客サービスを提供できます。これにより、カスタマーサービス担当者は、消費者を長時間列に並ばせることなく、複雑なケースに集中することができます。ソーシャルメディアの台頭と世界のデジタル化の進展に伴い、人々はしばしばこのメディアを通じて企業に問題を伝えたいと考えます。その結果、チャットボットはトップ企業のCRM業務に欠かせない存在になりつつあります。顧客サービスの自動化は、チャットボットとソーシャルネットワークの統合によって実現されます。チャットボットは、人間のカスタマーサービス担当者の代わりにインテリジェントな応答を提供します。さらに、顧客の選好や購買行動に関する貴重な情報を抽出し、より良いサービスを提供することができます。さらに、消費者は買い物の時間を節約することに関心を持っています。彼らは、商品の調査や購入にスマートフォンを使うことを好みます。例えば、アAmazon Echoの顧客は、音声コマンドを使って商品を購入することができます。さらに、消費者はインターネット上で重要な情報を見つけようとする際、しばしば課題に遭遇します。それは、検索する適切な用語を見つけられないことがあるからです。チャットボットは、ユーザーとコミュニケーションすることで、適切な情報を迅速に提供することができます。チャットボットはビジネスの効率化に役立つため、その需要は世界的に増加しており、会話型AI市場の成長を後押ししています。

欧州の会話型AI市場概要

ドイツのフィンテック市場は大幅に拡大します。ITAによると、ドイツはEU最大のフィンテック市場を持ち、世界でも4位にランクされています。同国にはすでに必要なデジタルインフラと強力な消費者基盤があります。モバイル決済の普及率では、ドイツはまだ英国を上回ってはいませんが、モバイル決済普及率の予想CAGRは現在43.8%で、英国の19.5%を上回っています。さらに同国では、N26、Fidor Bank、SolarisBank、Auxmoneyなど、さまざまなフィンテック事業が活発です。さらに、多くのフィンテック事業者がオンラインバンキングを提供しています。例えば、Solarisbankは金融機関向けのインフラサービスに加え、デジタルバンキング・サービスを提供しています。さらに、N26、Fidor Bank、Monzo、Revolutは、ドイツでデジタルバンキング・サービスを提供するFintech企業です。ドイツ銀行は膨大なオンラインバンキング・サービスを提供しています。このように、銀行部門におけるデジタル化の進展は、この技術が強化された顧客体験を提供するのに役立つことから、同国における会話型AIの採用を促進しています。

欧州の会話型AI市場の収益と2031年までの予測(金額)

欧州の会話型AI市場のセグメンテーション

欧州の会話型AI市場は、コンポーネント、タイプ、展開タイプ、産業、国に分類されます。

コンポーネントに基づいて、欧州の会話型AI市場はプラットフォームとサービスに二分されます。プラットフォームセグメントは、2023年の欧州の会話型AI市場シェアでより大きなシェアを占めました。

タイプ別では、欧州の会話型AI市場はチャットボットとインテリジェントバーチャルアシスタントに二分されます。2023年の欧州の会話型AI市場では、チャットボットセグメントがより大きなシェアを占めました。

展開タイプでは、欧州の会話型AI市場はオンプレミスとクラウドに二分されます。オンプレミスセグメントが2023年の欧州の会話型AI市場でより大きなシェアを占めました。

産業別では、欧州の会話型AI市場は、小売・eコマース、ヘルスケア・ライフサイエンス、旅行・ホスピタリティ、BFSI、IT・通信、メディア・エンターテイメント、その他に区分されます。2023年の欧州の会話型AI市場シェアでは、小売・eコマースセグメントが最大シェアを占めました。

国別では、欧州の会話型AI市場はフランス、ドイツ、英国、イタリア、ロシア、その他欧州に区分されます。2023年の欧州の会話型AI市場シェアはドイツが独占しました。

Alphabet Inc、Amazon.com Inc、Artificial Solutions International AB、Cognigy GmbH、International Business Machines Corp、Kore.ai Inc、Microsoft Corp、Oracle Corp、Rasa Technologies Inc、SAP SEは、欧州の会話型AI市場で事業を展開する主要企業の一部です。

目次

第1章 イントロダクション

第2章 エグゼクティブサマリー

  • 主要洞察
  • 市場の魅力

第3章 調査手法

  • 2次調査
  • 1次調査
    • 仮説の策定
    • マクロ経済要因分析
    • 基礎数値の開発
    • データの三角測量
    • 国レベルのデータ

第4章 欧州の会話型AI市場情勢

  • エコシステム分析
    • バリューチェーンのベンダー一覧

第5章 欧州の会話型AI市場:主要市場力学

  • 市場促進要因
    • eコマース分野の成長
    • チャットボットソリューションの需要増加
  • 市場抑制要因
    • プライバシーに関する懸念の高まり
  • 市場機会
    • ヘルスケア分野における会話型AI需要の高まり
    • ジェネレーティブAIの登場
  • 市場動向
    • ゲーム業界における会話型AIの採用拡大
  • 促進要因と抑制要因の影響

第6章 会話型AI市場:欧州分析

  • 欧州の会話型AI市場概要
  • 会話型AI市場の収益、2021年~2031年
  • 会話型AI市場の予測分析

第7章 欧州の会話型AI市場分析:コンポーネント別

  • プラットフォーム
  • サービス

第8章 欧州の会話型AI市場分析:タイプ別

  • チャットボット
  • バーチャルアシスタント

第9章 欧州の会話型AI市場分析:展開タイプ別

  • オンプレミス
  • クラウド

第10章 欧州の会話型AI市場分析:産業別

  • 小売・eコマース
  • ヘルスケア、ライフサイエンス
  • 旅行・ホスピタリティ
  • BFSI
  • IT・通信
  • メディア・エンターテイメント
  • その他

第11章 欧州の会話型AI市場:国別分析

  • 欧州
    • フランス
    • ドイツ
    • 英国
    • イタリア
    • ロシア
    • その他欧州

第12章 競合情勢

  • ヒートマップ分析:主要企業別
  • 企業のポジショニングと集中度

第13章 業界情勢

  • 市場イニシアティブ
  • 製品開発

第14章 企業プロファイル

  • Amazon.com Inc
  • International Business Machines Corp
  • Alphabet Inc
  • Oracle Corp
  • SAP SE
  • Microsoft Corp
  • Artificial Solutions International AB
  • Cognigy GmbH
  • Kore.ai Inc.
  • Rasa Technologies Inc

第15章 付録

図表

List Of Tables

  • Table 1. Conversational AI market Segmentation
  • Table 2. Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
  • Table 3. Conversational AI market - Revenue and Forecast to 2031 (US$ Million) - by Component
  • Table 4. Conversational AI market - Revenue and Forecast to 2031 (US$ Million) - by Type
  • Table 5. Conversational AI market - Revenue and Forecast to 2031 (US$ Million) - by Deployment Type
  • Table 6. Conversational AI market - Revenue and Forecast to 2031 (US$ Million) - by Industry
  • Table 7. Europe: Conversational AI market - Revenue and Forecast to 2031 (US$ Million) - by Country
  • Table 8. France: Conversational AI market - Revenue and Forecast to 2031 (US$ Million) - by Component
  • Table 9. France: Conversational AI market - Revenue and Forecast to 2031 (US$ Million) - by Type
  • Table 10. France: Conversational AI market - Revenue and Forecast to 2031 (US$ Million) - by Deployment Type
  • Table 11. France: Conversational AI market - Revenue and Forecast to 2031 (US$ Million) - by Industry
  • Table 12. Germany: Conversational AI market - Revenue and Forecast to 2031 (US$ Million) - by Component
  • Table 13. Germany: Conversational AI market - Revenue and Forecast to 2031 (US$ Million) - by Type
  • Table 14. Germany: Conversational AI market - Revenue and Forecast to 2031 (US$ Million) - by Deployment Type
  • Table 15. Germany: Conversational AI market - Revenue and Forecast to 2031 (US$ Million) - by Industry
  • Table 16. United Kingdom: Conversational AI market - Revenue and Forecast to 2031 (US$ Million) - by Component
  • Table 17. United Kingdom: Conversational AI market - Revenue and Forecast to 2031 (US$ Million) - by Type
  • Table 18. United Kingdom: Conversational AI market - Revenue and Forecast to 2031 (US$ Million) - by Deployment Type
  • Table 19. United Kingdom: Conversational AI market - Revenue and Forecast to 2031 (US$ Million) - by Industry
  • Table 20. Italy: Conversational AI market - Revenue and Forecast to 2031 (US$ Million) - by Component
  • Table 21. Italy: Conversational AI market - Revenue and Forecast to 2031 (US$ Million) - by Type
  • Table 22. Italy: Conversational AI market - Revenue and Forecast to 2031 (US$ Million) - by Deployment Type
  • Table 23. Italy: Conversational AI market - Revenue and Forecast to 2031 (US$ Million) - by Industry
  • Table 24. Russia: Conversational AI market - Revenue and Forecast to 2031 (US$ Million) - by Component
  • Table 25. Russia: Conversational AI market - Revenue and Forecast to 2031 (US$ Million) - by Type
  • Table 26. Russia: Conversational AI market - Revenue and Forecast to 2031 (US$ Million) - by Deployment Type
  • Table 27. Russia: Conversational AI market - Revenue and Forecast to 2031 (US$ Million) - by Industry
  • Table 28. Rest of Europe: Conversational AI market - Revenue and Forecast to 2031 (US$ Million) - by Component
  • Table 29. Rest of Europe: Conversational AI market - Revenue and Forecast to 2031 (US$ Million) - by Type
  • Table 30. Rest of Europe: Conversational AI market - Revenue and Forecast to 2031 (US$ Million) - by Deployment Type
  • Table 31. Rest of Europe: Conversational AI market - Revenue and Forecast to 2031 (US$ Million) - by Industry
  • Table 32. Heat Map Analysis by Key Players
  • Table 33. List of Abbreviation

List Of Figures

  • Figure 1. Conversational AI market Segmentation, by Country
  • Figure 2. Ecosystem Analysis: Conversational AI Market
  • Figure 3. Conversational AI market - Key Market Dynamics
  • Figure 4. Impact Analysis of Drivers and Restraints
  • Figure 5. Conversational AI market Revenue (US$ Million), 2021-2031
  • Figure 6. Conversational AI market Share (%) - by Component (2023 and 2031)
  • Figure 7. Platform: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
  • Figure 8. Service: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
  • Figure 9. Conversational AI market Share (%) - by Type (2023 and 2031)
  • Figure 10. Chatbots: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
  • Figure 11. Intelligent Virtual Assistants: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
  • Figure 12. Conversational AI market Share (%) - by Deployment Type (2023 and 2031)
  • Figure 13. On-Premise: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
  • Figure 14. Cloud: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
  • Figure 15. Conversational AI market Share (%) - by Industry (2023 and 2031)
  • Figure 16. Retail and E-commerce: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
  • Figure 17. Healthcare and Life Sciences: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
  • Figure 18. Travel and Hospitality: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
  • Figure 19. BFSI: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
  • Figure 20. IT and Telecom: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
  • Figure 21. Media and Entertainment: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
  • Figure 22. Others: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
  • Figure 23. Europe Conversational AI Market, by Key Countries - Revenue (2023) (US$ Million)
  • Figure 24. Europe: Conversational AI market Breakdown, by Key Countries, 2023 and 2031 (%)
  • Figure 25. France: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
  • Figure 26. Germany: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
  • Figure 27. United Kingdom: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
  • Figure 28. Italy: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
  • Figure 29. Russia: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
  • Figure 30. Rest of Europe: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
  • Figure 31. Company Positioning & Concentration
目次
Product Code: BMIRE00031075

The Europe conversational AI market was valued at US$ 2,446.14 million in 2023 and is expected to reach US$ 11,770.33 million by 2031; it is estimated to register a CAGR of 21.7% from 2023 to 2031.

Increasing Demand for Chatbot Solutions Boost Europe Conversational AI Market

Chatbots can provide round-the-clock customer service by managing thousands of interactions at once. It allows customer service representatives to focus on complex cases rather than having consumers wait in line for long periods of time. With the rise of social media and growing digitization worldwide, people often want to express their problems to businesses via this medium. As a result, chatbots are becoming an essential aspect of CRM operations for top companies. Automation of customer service is achieved through the integration of chatbots with social networks. A chatbot provides intelligent responses in place of human customer service representatives. In addition, it can extract valuable information about clients' preferences and purchasing behaviors to better serve them. Furthermore, consumers are more interested in saving time while shopping. They prefer to use their smartphones to research and purchase products. For example, Amazon Echo customers can use voice commands to shop for products. Moreover, consumers frequently encounter challenges when attempting to find crucial information on the internet. It occurs because they occasionally are unable to locate the appropriate term to search for. A chatbot can quickly deliver the appropriate information by communicating with the user. As chatbot helps increase business efficiency, its demand is increasing globally, which fuels the conversational AI market growth.

Europe Conversational AI Market Overview

The fintech market in Germany expands considerably. Germany has the largest fintech market in the EU and ranks fourth globally, according to the ITA. The nation already has the required digital infrastructure and a strong consumer base. Although Germany has yet to surpass the UK in terms of aggregate mobile payments, its forecasted compound annual growth rate (CAGR) of mobile payment adoption is currently 43.8%, compared to the UK's 19.5%. Furthermore, the country has various fintech businesses, including N26, Fidor Bank, SolarisBank, and Auxmoney, that are active. In addition, a lot of Fintech businesses provide online banking. For instance, Solarisbank offers digital banking services in addition to infrastructure services for financial organizations. Furthermore, N26, Fidor Bank, Monzo, and Revolut are Fintech businesses that provide digital banking services in Germany. Deutsche Bank offers a vast array of online banking services. Thus, growing digitization in the banking sector drives the adoption of conversational AI in the country, as the technology helps provide enhanced customer experience.

Europe Conversational AI Market Revenue and Forecast to 2031 (US$ Million)

Europe Conversational AI Market Segmentation

The Europe conversational AI market is categorized into component, type, deployment type, industry, and country.

Based on component, the Europe conversational AI market is bifurcated into platform and service. The platform segment held a larger share of the Europe conversational AI market share in 2023.

By type, the Europe conversational AI market is bifurcated into chatbots and intelligent virtual assistants. The chatbots segment held a larger share of Europe conversational AI market in 2023.

In terms of deployment type, the Europe conversational AI market is bifurcated into on-premise and cloud. The on-premise segment held a larger share of Europe conversational AI market in 2023.

Based on industry, the Europe conversational AI market is segmented into retail & e-commerce, healthcare & life sciences, travel & hospitality, BFSI, IT & telecom, media & entertainment, and others. The retail & e-commerce segment held the largest share of the Europe conversational AI market share in 2023.

By country, the Europe conversational AI market is segmented into France, Germany, the UK, Italy, Russia, and the Rest of Europe. Germany dominated the Europe conversational AI market share in 2023.

Alphabet Inc; Amazon.com Inc.; Artificial Solutions International AB; Cognigy GmbH; International Business Machines Corp; Kore.ai Inc.; Microsoft Corp; Oracle Corp; Rasa Technologies Inc; and SAP SE are some of the leading companies operating in the Europe conversational AI market.

Table Of Contents

1. Introduction

  • 1.1 The Insight Partners Research Report Guidance
  • 1.2 Market Segmentation

2. Executive Summary

  • 2.1 Key Insights
  • 2.2 Market Attractiveness

3. Research Methodology

  • 3.1 Secondary Research
  • 3.2 Primary Research
    • 3.2.1 Hypothesis formulation:
    • 3.2.2 Macro-economic factor analysis:
    • 3.2.3 Developing base number:
    • 3.2.4 Data Triangulation:
    • 3.2.5 Country level data:

4. Europe Conversational AI market Landscape

  • 4.1 Overview
  • 4.2 Ecosystem Analysis
    • 4.2.1 List of Vendors in Value Chain

5. Europe Conversational AI market - Key Market Dynamics

  • 5.1 Market Drivers
    • 5.1.1 Growing E-Commerce Sector
    • 5.1.2 Increasing Demand for Chatbot Solutions
  • 5.2 Market Restraints
    • 5.2.1 Rising Privacy Concerns
  • 5.3 Market Opportunities
    • 5.3.1 Rising Demand for Conversational AI in Healthcare Sector
    • 5.3.2 Emergence of Generative AI
  • 5.4 Market Trends
    • 5.4.1 Growing Adoption of Conversational AI in Gaming Industry
  • 5.5 Impact of Drivers and Restraints:

6. Conversational AI market - Europe Analysis

  • 6.1 Europe Conversational AI Market Overview
  • 6.2 Conversational AI market Revenue (US$ Million), 2021-2031
  • 6.3 Conversational AI market Forecast Analysis

7. Europe Conversational AI market Analysis - by Component

  • 7.1 Platform
    • 7.1.1 Overview
    • 7.1.2 Platform: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
  • 7.2 Service
    • 7.2.1 Overview
    • 7.2.2 Service: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)

8. Europe Conversational AI market Analysis - by Type

  • 8.1 Chatbots
    • 8.1.1 Overview
    • 8.1.2 Chatbots: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
  • 8.2 Intelligent Virtual Assistants
    • 8.2.1 Overview
    • 8.2.2 Intelligent Virtual Assistants: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)

9. Europe Conversational AI market Analysis - by Deployment Type

  • 9.1 On-Premise
    • 9.1.1 Overview
    • 9.1.2 On-Premise: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
  • 9.2 Cloud
    • 9.2.1 Overview
    • 9.2.2 Cloud: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)

10. Europe Conversational AI market Analysis - by Industry

  • 10.1 Retail and E-commerce
    • 10.1.1 Overview
    • 10.1.2 Retail and E-commerce: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
  • 10.2 Healthcare and Life Sciences
    • 10.2.1 Overview
    • 10.2.2 Healthcare and Life Sciences: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
  • 10.3 Travel and Hospitality
    • 10.3.1 Overview
    • 10.3.2 Travel and Hospitality: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
  • 10.4 BFSI
    • 10.4.1 Overview
    • 10.4.2 BFSI: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
  • 10.5 IT and Telecom
    • 10.5.1 Overview
    • 10.5.2 IT and Telecom: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
  • 10.6 Media and Entertainment
    • 10.6.1 Overview
    • 10.6.2 Media and Entertainment: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
  • 10.7 Others
    • 10.7.1 Overview
    • 10.7.2 Others: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)

11. Europe Conversational AI market - Country Analysis

  • 11.1 Europe
    • 11.1.1 Europe: Conversational AI market Breakdown, by Key Countries, 2023 and 2031 (%)
      • 11.1.1.1 Europe: Conversational AI market - Revenue and Forecast Analysis - by Country
      • 11.1.1.2 France: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
        • 11.1.1.2.1 France: Conversational AI market Breakdown, by Component
        • 11.1.1.2.2 France: Conversational AI market Breakdown, by Type
        • 11.1.1.2.3 France: Conversational AI market Breakdown, by Deployment Type
        • 11.1.1.2.4 France: Conversational AI market Breakdown, by Industry
      • 11.1.1.3 Germany: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
        • 11.1.1.3.1 Germany: Conversational AI market Breakdown, by Component
        • 11.1.1.3.2 Germany: Conversational AI market Breakdown, by Type
        • 11.1.1.3.3 Germany: Conversational AI market Breakdown, by Deployment Type
        • 11.1.1.3.4 Germany: Conversational AI market Breakdown, by Industry
      • 11.1.1.4 United Kingdom: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
        • 11.1.1.4.1 United Kingdom: Conversational AI market Breakdown, by Component
        • 11.1.1.4.2 United Kingdom: Conversational AI market Breakdown, by Type
        • 11.1.1.4.3 United Kingdom: Conversational AI market Breakdown, by Deployment Type
        • 11.1.1.4.4 United Kingdom: Conversational AI market Breakdown, by Industry
      • 11.1.1.5 Italy: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
        • 11.1.1.5.1 Italy: Conversational AI market Breakdown, by Component
        • 11.1.1.5.2 Italy: Conversational AI market Breakdown, by Type
        • 11.1.1.5.3 Italy: Conversational AI market Breakdown, by Deployment Type
        • 11.1.1.5.4 Italy: Conversational AI market Breakdown, by Industry
      • 11.1.1.6 Russia: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
        • 11.1.1.6.1 Russia: Conversational AI market Breakdown, by Component
        • 11.1.1.6.2 Russia: Conversational AI market Breakdown, by Type
        • 11.1.1.6.3 Russia: Conversational AI market Breakdown, by Deployment Type
        • 11.1.1.6.4 Russia: Conversational AI market Breakdown, by Industry
      • 11.1.1.7 Rest of Europe: Conversational AI market - Revenue and Forecast to 2031 (US$ Million)
        • 11.1.1.7.1 Rest of Europe: Conversational AI market Breakdown, by Component
        • 11.1.1.7.2 Rest of Europe: Conversational AI market Breakdown, by Type
        • 11.1.1.7.3 Rest of Europe: Conversational AI market Breakdown, by Deployment Type
        • 11.1.1.7.4 Rest of Europe: Conversational AI market Breakdown, by Industry

12. Competitive Landscape

  • 12.1 Heat Map Analysis by Key Players
  • 12.2 Company Positioning & Concentration

13. Industry Landscape

  • 13.1 Overview
  • 13.2 Market Initiative
  • 13.3 Product Development

14. Company Profiles

  • 14.1 Amazon.com Inc
    • 14.1.1 Key Facts
    • 14.1.2 Business Description
    • 14.1.3 Products and Services
    • 14.1.4 Financial Overview
    • 14.1.5 SWOT Analysis
    • 14.1.6 Key Developments
  • 14.2 International Business Machines Corp
    • 14.2.1 Key Facts
    • 14.2.2 Business Description
    • 14.2.3 Products and Services
    • 14.2.4 Financial Overview
    • 14.2.5 SWOT Analysis
    • 14.2.6 Key Developments
  • 14.3 Alphabet Inc
    • 14.3.1 Key Facts
    • 14.3.2 Business Description
    • 14.3.3 Products and Services
    • 14.3.4 Financial Overview
    • 14.3.5 SWOT Analysis
    • 14.3.6 Key Developments
  • 14.4 Oracle Corp
    • 14.4.1 Key Facts
    • 14.4.2 Business Description
    • 14.4.3 Products and Services
    • 14.4.4 Financial Overview
    • 14.4.5 SWOT Analysis
    • 14.4.6 Key Developments
  • 14.5 SAP SE
    • 14.5.1 Key Facts
    • 14.5.2 Business Description
    • 14.5.3 Products and Services
    • 14.5.4 Financial Overview
    • 14.5.5 SWOT Analysis
    • 14.5.6 Key Developments
  • 14.6 Microsoft Corp
    • 14.6.1 Key Facts
    • 14.6.2 Business Description
    • 14.6.3 Products and Services
    • 14.6.4 Financial Overview
    • 14.6.5 SWOT Analysis
    • 14.6.6 Key Developments
  • 14.7 Artificial Solutions International AB
    • 14.7.1 Key Facts
    • 14.7.2 Business Description
    • 14.7.3 Products and Services
    • 14.7.4 Financial Overview
    • 14.7.5 SWOT Analysis
    • 14.7.6 Key Developments
  • 14.8 Cognigy GmbH
    • 14.8.1 Key Facts
    • 14.8.2 Business Description
    • 14.8.3 Products and Services
    • 14.8.4 Financial Overview
    • 14.8.5 SWOT Analysis
    • 14.8.6 Key Developments
  • 14.9 Kore.ai Inc.
    • 14.9.1 Key Facts
    • 14.9.2 Business Description
    • 14.9.3 Products and Services
    • 14.9.4 Financial Overview
    • 14.9.5 SWOT Analysis
    • 14.9.6 Key Developments
  • 14.10 Rasa Technologies Inc
    • 14.10.1 Key Facts
    • 14.10.2 Business Description
    • 14.10.3 Products and Services
    • 14.10.4 Financial Overview
    • 14.10.5 SWOT Analysis
    • 14.10.6 Key Developments

15. Appendix

  • 15.1 About The Insight Partners
  • 15.2 Word Index