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顧客コミュニケーション管理の世界市場：2028年までの予測、市場分析：コンポーネント別、展開別、企業規模別、業界別

Customer Communications Management Market Forecast to 2028 - COVID-19 Impact and Global Analysis By Component, Deployment, Enterprise Size, and Industry

出版日: 2022年05月30日 | 発行: The Insight Partners

| ページ情報: 英文 191 Pages | 納期: 即納可能

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概要
図表
目次

概要

サンプル依頼リストに入れる

世界の顧客コミュニケーション管理の市場規模は、2021年に13億2,560万米ドルとなりました。同市場は、2022年～2028年にかけて11.4％のCAGRで拡大し、2028年には27億5,240万米ドルに達すると予測されています。

当レポートでは、世界の顧客コミュニケーション管理市場について調査し、市場の概要とともに、コンポーネント別、展開別、企業規模別、業界別、地域別の動向、および市場に参入する企業のプロファイルなどを提供しています。

概要
北米：顧客コミュニケーション管理市場
欧州：顧客コミュニケーション管理市場
アジア太平洋：顧客コミュニケーション管理市場
中東・アフリカ：顧客コミュニケーション管理市場
南米：顧客コミュニケーション管理市場

第12章 COVID-19パンデミックが顧客コミュニケーション管理市場に与える影響

概要
北米：COVID-19パンデミックの影響評価
欧州：COVID-19パンデミックの影響評価
アジア太平洋：COVID-19パンデミックの影響評価
中東・アフリカ：COVID-19パンデミックの影響評価
南米：COVID-19パンデミックの影響評価

第13章業界情勢

第14章企業プロファイル

Smart Communications
Adobe
Crawford Technologies
Newgen Software Technologies Ltd.
Open Text Corporation
MESSAGEPOINT INC.
Oracle Corporation
Doxim
Capgemini
Precisely(CEDAR CX Technologies)

第15章付録

図表

List Of Tables

Table 1. Global Customer Communications Management Market, Revenue and Forecast, 2019-2028 (US$ Mn)
Table 2. North America Customer Communications Management Market, Revenue and Forecast To 2028 - By Component (US$ million)
Table 3. North America Customer Communications Management Market, Revenue and Forecast To 2028 - By Deployment (US$ million)
Table 4. North America Customer Communications Management Market, Revenue and Forecast To 2028 - By Enterprise Size (US$ million)
Table 5. North America Customer Communications Management Market, Revenue and Forecast To 2028 - By Industry (US$ million)
Table 6. North America Customer Communications Management Market, Revenue and Forecast To 2028 - By Country (US$ million)
Table 7. US Customer Communications Management Market, Revenue and Forecast to 2028 - By Component (US$ million)
Table 8. US Customer Communications Management Market, Revenue and Forecast to 2028 - By Deployment (US$ million)
Table 9. US Customer Communications Management Market, Revenue and Forecast to 2028 - By Enterprise Size (US$ million)
Table 10. US Customer Communications Management Market, Revenue and Forecast to 2028 - By Industry (US$ million)
Table 11. Canada Customer Communications Management Market, Revenue and Forecast to 2028 - By Component (US$ million)
Table 12. Canada Customer Communications Management Market, Revenue and Forecast to 2028 - By Deployment (US$ million)
Table 13. Canada Customer Communications Management Market, Revenue and Forecast to 2028 - By Enterprise Size (US$ million)
Table 14. Canada Customer Communications Management Market, Revenue and Forecast to 2028 - By Industry (US$ million)
Table 15. Mexico Customer Communications Management Market, Revenue and Forecast to 2028 - By Component (US$ million)
Table 16. Mexico Customer Communications Management Market, Revenue and Forecast to 2028 - By Deployment (US$ million)
Table 17. Mexico Customer Communications Management Market, Revenue and Forecast to 2028 - By Enterprise Size (US$ million)
Table 18. Mexico Customer Communications Management Market, Revenue and Forecast to 2028 - By Industry (US$ million)
Table 19. Europe Customer Communications Management Market, Revenue and Forecast To 2028 - By Component (US$ million)
Table 20. Europe Customer Communications Management Market, Revenue and Forecast To 2028 - By Deployment (US$ million)
Table 21. Europe Customer Communications Management Market, Revenue and Forecast To 2028 - By Enterprise Size (US$ million)
Table 22. Europe Customer Communications Management Market, Revenue and Forecast To 2028 - By Industry (US$ million)
Table 23. Europe Customer Communications Management Market, Revenue and Forecast To 2028 - By Country (US$ million)
Table 24. Germany Customer Communications Management Market, Revenue and Forecast to 2028 - By Component (US$ million)
Table 25. Germany Customer Communications Management Market, Revenue and Forecast to 2028 - By Deployment (US$ million)
Table 26. Germany Customer Communications Management Market, Revenue and Forecast to 2028 - By Enterprise Size (US$ million)
Table 27. Germany Customer Communications Management Market, Revenue and Forecast to 2028 - By Industry (US$ million)
Table 28. France Customer Communications Management Market, Revenue and Forecast to 2028 - By Component (US$ million)
Table 29. France Customer Communications Management Market, Revenue and Forecast to 2028 - By Deployment (US$ million)
Table 30. France Customer Communications Management Market, Revenue and Forecast to 2028 - By Enterprise Size (US$ million)
Table 31. France Customer Communications Management Market, Revenue and Forecast to 2028 - By Industry (US$ million)
Table 32. Italy Customer Communications Management Market, Revenue and Forecast to 2028 - By Component (US$ million)
Table 33. Italy Customer Communications Management Market, Revenue and Forecast to 2028 - By Deployment (US$ million)
Table 34. Italy Customer Communications Management Market, Revenue and Forecast to 2028 - By Enterprise Size (US$ million)
Table 35. Italy Customer Communications Management Market, Revenue and Forecast to 2028 - By Industry (US$ million)
Table 36. UK Customer Communications Management Market, Revenue and Forecast to 2028 - By Component (US$ million)
Table 37. UK Customer Communications Management Market, Revenue and Forecast to 2028 - By Deployment (US$ million)
Table 38. UK Customer Communications Management Market, Revenue and Forecast to 2028 - By Enterprise Size (US$ million)
Table 39. UK Customer Communications Management Market, Revenue and Forecast to 2028 - By Industry (US$ million)
Table 40. Russia Customer Communications Management Market, Revenue and Forecast to 2028 - By Component (US$ million)
Table 41. Russia Customer Communications Management Market, Revenue and Forecast to 2028 - By Deployment (US$ million)
Table 42. Russia Customer Communications Management Market, Revenue and Forecast to 2028 - By Enterprise Size (US$ million)
Table 43. Russia Customer Communications Management Market, Revenue and Forecast to 2028 - By Industry (US$ million)
Table 44. Rest of Europe Customer Communications Management Market, Revenue and Forecast to 2028 - By Component (US$ million)
Table 45. Rest of Europe Customer Communications Management Market, Revenue and Forecast to 2028 - By Deployment (US$ million)
Table 46. Rest of Europe Customer Communications Management Market, Revenue and Forecast to 2028 - By Enterprise Size (US$ million)
Table 47. Rest of Europe Customer Communications Management Market, Revenue and Forecast to 2028 - By Industry (US$ million)
Table 48. APAC Customer Communications Management Market, Revenue and Forecast To 2028 - By Component (US$ million)
Table 49. APAC Customer Communications Management Market, Revenue and Forecast To 2028 - By Deployment (US$ million)
Table 50. APAC Customer Communications Management Market, Revenue and Forecast To 2028 - By Enterprise Size (US$ million)
Table 51. APAC Customer Communications Management Market, Revenue and Forecast To 2028 - By Industry (US$ million)
Table 52. APAC Customer Communications Management Market, Revenue and Forecast To 2028 - By Country (US$ million)
Table 53. Australia Customer Communications Management Market, Revenue and Forecast to 2028 - By Component (US$ million)
Table 54. Australia Customer Communications Management Market, Revenue and Forecast to 2028 - By Deployment (US$ million)
Table 55. Australia Customer Communications Management Market, Revenue and Forecast to 2028 - By Enterprise Size (US$ million)
Table 56. Australia Customer Communications Management Market, Revenue and Forecast to 2028 - By Industry (US$ million)
Table 57. China Customer Communications Management Market, Revenue and Forecast to 2028 - By Component (US$ million)
Table 58. China Customer Communications Management Market, Revenue and Forecast to 2028 - By Deployment (US$ million)
Table 59. China Customer Communications Management Market, Revenue and Forecast to 2028 - By Enterprise Size (US$ million)
Table 60. China Customer Communications Management Market, Revenue and Forecast to 2028 - By Industry (US$ million)
Table 61. India Customer Communications Management Market, Revenue and Forecast to 2028 - By Component (US$ million)
Table 62. India Customer Communications Management Market, Revenue and Forecast to 2028 - By Deployment (US$ million)
Table 63. India Customer Communications Management Market, Revenue and Forecast to 2028 - By Enterprise Size (US$ million)
Table 64. India Customer Communications Management Market, Revenue and Forecast to 2028 - By Industry (US$ million)
Table 65. Japan Customer Communications Management Market, Revenue and Forecast to 2028 - By Component (US$ million)
Table 66. Japan Customer Communications Management Market, Revenue and Forecast to 2028 - By Deployment (US$ million)
Table 67. Japan Customer Communications Management Market, Revenue and Forecast to 2028 - By Enterprise Size (US$ million)
Table 68. Japan Customer Communications Management Market, Revenue and Forecast to 2028 - By Industry (US$ million)
Table 69. South Korea Customer Communications Management Market, Revenue and Forecast to 2028 - By Component (US$ million)
Table 70. South Korea Customer Communications Management Market, Revenue and Forecast to 2028 - By Deployment (US$ million)
Table 71. South Korea Customer Communications Management Market, Revenue and Forecast to 2028 - By Enterprise Size (US$ million)
Table 72. South Korea Customer Communications Management Market, Revenue and Forecast to 2028 - By Industry (US$ million)
Table 73. Rest of APAC Customer Communications Management Market, Revenue and Forecast to 2028 - By Component (US$ million)
Table 74. Rest of APAC Customer Communications Management Market, Revenue and Forecast to 2028 - By Deployment (US$ million)
Table 75. Rest of APAC Customer Communications Management Market, Revenue and Forecast to 2028 - By Enterprise Size (US$ million)
Table 76. Rest of APAC Customer Communications Management Market, Revenue and Forecast to 2028 - By Industry (US$ million)
Table 77. MEA Customer Communications Management Market, Revenue and Forecast To 2028 - By Component (US$ million)
Table 78. MEA Customer Communications Management Market, Revenue and Forecast To 2028 - By Deployment (US$ million)
Table 79. MEA Customer Communications Management Market, Revenue and Forecast To 2028 - By Enterprise Size (US$ million)
Table 80. MEA Customer Communications Management Market, Revenue and Forecast To 2028 - By Industry (US$ million)
Table 81. MEA Customer Communications Management Market, Revenue and Forecast to 2028 - By Country (US$ million)
Table 82. Saudi Arabia Customer Communications Management Market, Revenue and Forecast to 2028 - By Component (US$ million)
Table 83. Saudi Arabia Customer Communications Management Market, Revenue and Forecast to 2028 - By Deployment (US$ million)
Table 84. Saudi Arabia Customer Communications Management Market, Revenue and Forecast to 2028 - By Enterprise Size (US$ million)
Table 85. Saudi Arabia Customer Communications Management Market, Revenue and Forecast to 2028 - By Industry (US$ million)
Table 86. UAE Customer Communications Management Market, Revenue and Forecast to 2028 - By Component (US$ million)
Table 87. UAE Customer Communications Management Market, Revenue and Forecast to 2028 - By Deployment (US$ million)
Table 88. UAE Customer Communications Management Market, Revenue and Forecast to 2028 - By Enterprise Size (US$ million)
Table 89. UAE Customer Communications Management Market, Revenue and Forecast to 2028 - By Industry (US$ million)
Table 90. South Africa Customer Communications Management Market, Revenue and Forecast to 2028 - By Component (US$ million)
Table 91. South Africa Customer Communications Management Market, Revenue and Forecast to 2028 - By Deployment (US$ million)
Table 92. South Africa Customer Communications Management Market, Revenue and Forecast to 2028 - By Enterprise Size (US$ million)
Table 93. South Africa Customer Communications Management Market, Revenue and Forecast to 2028 - By Industry (US$ million)
Table 94. Rest of MEA Customer Communications Management Market, Revenue and Forecast to 2028 - By Component (US$ million)
Table 95. Rest of MEA Customer Communications Management Market, Revenue and Forecast to 2028 - By Deployment (US$ million)
Table 96. Rest of MEA Customer Communications Management Market, Revenue and Forecast to 2028 - By Enterprise Size (US$ million)
Table 97. Rest of MEA Customer Communications Management Market, Revenue and Forecast to 2028 - By Industry (US$ million)
Table 98. SAM Customer Communications Management Market, Revenue and Forecast To 2028 - By Component (US$ million)
Table 99. SAM Customer Communications Management Market, Revenue and Forecast To 2028 - By Deployment (US$ million)
Table 100. SAM Customer Communications Management Market, Revenue and Forecast To 2028 - By Enterprise Size (US$ million)
Table 101. SAM Customer Communications Management Market, Revenue and Forecast To 2028 - By Industry (US$ million)
Table 102. SAM Customer Communications Management Market, Revenue and Forecast To 2028 - By Country (US$ million)
Table 103. Brazil Customer Communications Management Market, Revenue and Forecast to 2028 - By Component (US$ million)
Table 104. Brazil Customer Communications Management Market, Revenue and Forecast to 2028 - By Deployment (US$ million)
Table 105. Brazil Customer Communications Management Market, Revenue and Forecast to 2028 - By Enterprise Size (US$ million)
Table 106. Brazil Customer Communications Management Market, Revenue and Forecast to 2028 - By Industry (US$ million)
Table 107. Argentina Customer Communications Management Market, Revenue and Forecast to 2028 - By Component (US$ million)
Table 108. Argentina Customer Communications Management Market, Revenue and Forecast to 2028 - By Deployment (US$ million)
Table 109. Argentina Customer Communications Management Market, Revenue and Forecast to 2028 - By Enterprise Size (US$ million)
Table 110. Argentina Customer Communications Management Market, Revenue and Forecast to 2028 - By Industry (US$ million)
Table 111. Rest of SAM Customer Communications Management Market, Revenue and Forecast to 2028 - By Component (US$ million)
Table 112. Rest of SAM Customer Communications Management Market, Revenue and Forecast to 2028 - By Deployment (US$ million)
Table 113. Rest of SAM Customer Communications Management Market, Revenue and Forecast to 2028 - By Enterprise Size (US$ million)
Table 114. Rest of SAM Customer Communications Management Market, Revenue and Forecast to 2028 - By Industry (US$ million)
Table 115. Glossary of Terms, Customer Communications Management Market

List Of Figures

Figure 1. Customer Communications Management Market Segmentation
Figure 2. Customer Communications Management Market Segmentation - Geography
Figure 3. Customer Communications Management Market Overview
Figure 4. Customer Communications Management Market, By Component
Figure 5. Customer Communications Management Market, By Deployment
Figure 6. Customer Communications Management Market, By Enterprise Size
Figure 7. Customer Communications Management Market, By Industry
Figure 8. Customer Communications Management Market, By Region
Figure 9. North America: PEST Analysis
Figure 10. Europe: PEST Analysis
Figure 11. APAC: PEST Analysis
Figure 12. MEA: PEST Analysis
Figure 13. SAM: PEST Analysis
Figure 14. Customer Communications Management Market Ecosystem Analysis
Figure 15. Expert Opinion
Figure 16. Customer Communications Management Market Impact Analysis of Drivers and Restraints
Figure 17. Global Customer Communications Management Market
Figure 18. Global Customer Communications Management Market, Forecast and Analysis (US$ Mn)
Figure 19. Market Positioning- Top Five Players
Figure 20. Customer Communications Management Market, By Component (2021 and 2028)
Figure 21. Solution: Customer Communications Management Market Revenue and Forecast to 2028 (US$ Million)
Figure 22. Services: Customer Communications Management Market Revenue and Forecast to 2028 (US$ Million)
Figure 23. Customer Communications Management Market, By Deployment (2021 and 2028)
Figure 24. Cloud: Customer Communications Management Market Revenue and Forecast to 2028 (US$ Million)
Figure 25. On Premises: Customer Communications Management Market Revenue and Forecast to 2028 (US$ Million)
Figure 26. Customer Communications Management Market, By Enterprise Size (2021 and 2028)
Figure 27. Small & Medium Enterprises: Customer Communications Management Market Revenue and Forecast to 2028 (US$ Million)
Figure 28. Large Enterprises: Customer Communications Management Market Revenue and Forecast to 2028 (US$ Million)
Figure 29. Customer Communications Management Market, By Industry (2021 and 2028)
Figure 30. BFSI: Customer Communications Management Market Revenue and Forecast to 2028 (US$ Million)
Figure 31. IT and Telecom: Customer Communications Management Market Revenue and Forecast to 2028 (US$ Million)
Figure 32. Manufacturing: Customer Communications Management Market Revenue and Forecast to 2028 (US$ Million)
Figure 33. Retail: Customer Communications Management Market Revenue and Forecast to 2028 (US$ Million)
Figure 34. Energy and Utilities: Customer Communications Management Market Revenue and Forecast to 2028 (US$ Million)
Figure 35. Government: Customer Communications Management Market Revenue and Forecast to 2028 (US$ Million)
Figure 36. Others: Customer Communications Management Market Revenue and Forecast to 2028 (US$ Million)
Figure 37. Global Customer Communications Management Market Breakdown, by Region, 2021 & 2028 (%)
Figure 38. North America Customer Communications Management Market, Revenue and Forecast to 2028 (US$ million)
Figure 39. North America Customer Communications Management Market Breakdown, By Component, 2021 & 2028 (%)
Figure 40. North America Customer Communications Management Market Breakdown, By Deployment, 2021 & 2028 (%)
Figure 41. North America Customer Communications Management Market Breakdown, By Enterprise Size, 2021 & 2028 (%)
Figure 42. North America Customer Communications Management Market Breakdown, By Industry, 2021 & 2028 (%)
Figure 43. North America Customer Communications Management Market Breakdown, by Country, 2021 & 2028 (%)
Figure 44. US Customer Communications Management Market, Revenue and Forecast to 2028 (US$ million)
Figure 45. Canada Customer Communications Management Market, Revenue and Forecast to 2028 (US$ million)
Figure 46. Mexico Customer Communications Management Market, Revenue and Forecast to 2028 (US$ million)
Figure 47. Europe Customer Communications Management Market, Revenue and Forecast To 2028 (US$ million)
Figure 48. Europe Customer Communications Management Market Breakdown, By Component, 2021 & 2028 (%)
Figure 49. Europe Customer Communications Management Market Breakdown, By Deployment, 2021 & 2028 (%)
Figure 50. Europe Customer Communications Management Market Breakdown, By Enterprise Size, 2021 & 2028 (%)
Figure 51. Europe Customer Communications Management Market Breakdown, By Industry, 2021 & 2028 (%)
Figure 52. Europe Customer Communications Management Market Breakdown, by Country, 2021 & 2028(%)
Figure 53. Germany Customer Communications Management Market, Revenue and Forecast to 2028 (US$ million)
Figure 54. France Customer Communications Management Market, Revenue and Forecast to 2028 (US$ million)
Figure 55. Italy Customer Communications Management Market, Revenue and Forecast to 2028 (US$ million)
Figure 56. UK Customer Communications Management Market, Revenue and Forecast to 2028 (US$ million)
Figure 57. Russia Customer Communications Management Market, Revenue and Forecast to 2028 (US$ million)
Figure 58. Rest of Europe Customer Communications Management Market, Revenue and Forecast to 2028 (US$ million)
Figure 59. APAC Customer Communications Management Market, Revenue and Forecast To 2028 (US$ million)
Figure 60. APAC Customer Communications Management Market Breakdown, By Component, 2021 & 2028 (%)
Figure 61. APAC Customer Communications Management Market Breakdown, By Deployment, 2021 & 2028 (%)
Figure 62. APAC Customer Communications Management Market Breakdown, By Enterprise Size, 2021 & 2028 (%)
Figure 63. APAC Customer Communications Management Market Breakdown, By Industry, 2021 & 2028 (%)
Figure 64. APAC Customer Communications Management Market Breakdown, by Country, 2021 & 2028 (%)
Figure 65. Australia Customer Communications Management Market, Revenue and Forecast To 2028 (US$ million)
Figure 66. China Customer Communications Management Market, Revenue and Forecast To 2028 (US$ million)
Figure 67. India Customer Communications Management Market, Revenue and Forecast To 2028 (US$ million)
Figure 68. Japan Customer Communications Management Market, Revenue and Forecast To 2028 (US$ million)
Figure 69. South Korea Customer Communications Management Market, Revenue and Forecast To 2028 (US$ million)
Figure 70. Rest of APAC Customer Communications Management Market, Revenue and Forecast To 2028 (US$ million)
Figure 71. MEA Customer Communications Management Market, Revenue and Forecast to 2028 (US$ million)
Figure 72. MEA Customer Communications Management Market Breakdown, By Component, 2021 & 2028 (%)
Figure 73. MEA Customer Communications Management Market Breakdown, By Deployment, 2021 & 2028 (%)
Figure 74. MEA Customer Communications Management Market Breakdown, By Enterprise Size, 2021 & 2028 (%)
Figure 75. MEA Customer Communications Management Market Breakdown, By Industry, 2021 & 2028 (%)
Figure 76. MEA Customer Communications Management Market Breakdown, By Country, 2021 & 2028 (%)
Figure 77. Saudi Arabia Customer Communications Management Market, Revenue and Forecast To 2028 (US$ million)
Figure 78. UAE Customer Communications Management Market, Revenue and Forecast To 2028 (US$ million)
Figure 79. South Africa Customer Communications Management Market, Revenue and Forecast To 2028 (US$ million)
Figure 80. Rest of MEA Customer Communications Management Market, Revenue and Forecast To 2028 (US$ million)
Figure 81. SAM Customer Communications Management Market, Revenue and Forecast to 2028 (US$ million)
Figure 82. SAM Customer Communications Management Market Breakdown, By Component, 2021 & 2028 (%)
Figure 83. SAM Customer Communications Management Market Breakdown, By Deployment, 2021 & 2028 (%)
Figure 84. SAM Customer Communications Management Market Breakdown, By Enterprise Size, 2021 & 2028 (%)
Figure 85. SAM Customer Communications Management Market Breakdown, By Industry, 2021 & 2028 (%)
Figure 86. SAM Customer Communications Management Market Breakdown, by Country, 2021 & 2028 (%)
Figure 87. Brazil Customer Communications Management Market, Revenue and Forecast to 2028 (US$ million)
Figure 88. Argentina Customer Communications Management Market, Revenue and Forecast to 2028 (US$ million)
Figure 89. Rest of SAM Customer Communications Management Market, Revenue and Forecast to 2028 (US$ million)
Figure 90. Impact of COVID-19 Pandemic in North American Country Markets
Figure 91. Impact of COVID-19 Pandemic in European Country Markets
Figure 92. Impact of COVID-19 Pandemic in APAC Country Markets
Figure 93. Impact of COVID-19 Pandemic in MEA Country Markets
Figure 94. Impact of COVID-19 Pandemic in SAM Country Markets

Product Code: TIPRE00007182

The customer communications management market size is expected to grow from US$ 1,325.6 million in 2021 to US$ 2,752.4 million by 2028; The customer communications management market share is estimated to grow at a CAGR of 11.4% from 2022 to 2028.

There is an increasing demand for keeping customers engaged through various communication channels, such as phone calls, email, web, SMS, chatbots, social media, and print, to increase the customer base for improving the business growth. The customer communications management market tools maintain a clear record of all relevant data to create sales growth and improve customer retention. The CCM enhances communication efficiency and strengthens customer relationships that help find better ways to engage customers. The digital revolution has led to a proliferation of communication channels through omnichannel communication platforms. It empowers customers to connect with the brand via their preferred channel and allows a smooth transition with customers. Technological advancements such as hybrid cloud solutions improve businesses by creating meaningful customer connections through digital and physical channels. For instance, in December 2021, Quadient introduced Inspire Flex Release 15 (R15), which offers more than 300 robust enhancement features that empower, elevate and accelerate the growth of these companies by giving extended control to the users for designing and delivering customer communications via omnichannel.

Customers are technology-driven and expect to communicate with companies through channels of their preferred choice, such as voice, web, mobile, email, short message service (SMS), and social media, at their convenience. Thus, to remain competitive, companies are facilitating customer interactions through omnichannel. The omnichannel communication enables the businesses to collect data from several sources and provide appropriate responses, even if customers are approached with the same query through a different channel. It also helps enhance multichannel correspondence and collect customer profile details on other platforms after their consent. Thus, versatility in communication channels enhances operational efficiency and customer engagement, enabling omnichannel communication. Thus, this is driving the customer communications management market growth.

Natural Language Processing (NLP) is a type of machine learning. It understands the words, sentences, and context of customer support queries. As a subset of artificial intelligence (AI), NLP interprets and analyzes customer's verbal statements. AI-powered customer communications management market can intelligently handle the complexity of structured, personalized, compliant omnichannel customer communications more effectively and efficiently. Further, machine learning is an effective way to achieve AI. ML-based tools help enterprises process customer data efficiently and generate highly personalized offers to fulfill customers' demands. A tool that integrates NLP into a CCM solution provides a remarkable customer experience. Further, applying intelligence to content and optimization helps enterprises make better, more interactive, and faster content. It helps discover areas where content consolidation or improvement can be performed, such as spotting similarities, duplicates or inconsistencies, and outliers. It also provides recommendations to improve the content by making suggestions on style and highlighting areas that are inconsistent or associated with a negative sentiment. The NLP-driven CCM solutions provide better planning and coordination; increase operational efficiency; ensure seamless interaction via omnichannel; and offer a larger, deeper, and more precise customer insight to produce better and more relevant content. This will result in increased customer retention and revenue. Thus, the ongoing deployment of NLP in various organizations is expected to offer a potential opportunity for the customer communications management market growth over the forecast period.

In North America, the demand for customer communications management is increasing due to the faster adoption of innovative technologies in the US, Canada, and Mexico. The growth in demand from small and medium-sized enterprises (SMEs), increase in adoption of social media and smartphones, significant developments in technology, and modernization in the communication systems are among the key factors driving the growth of the customer communications management market in the region. The growing demand for customizable CCM solutions is also fueling the market growth. OpenText Exstream, a multichannel customer communications management market solution, enhances the customer experience with meaningful, relevant communications delivered through the customer's preferred channels, such as web, email, SMS, and print. It also provides enterprises to produce fully customized high-volume bills and statements, on-demand marketing, and self-service web applications. Thus, the booming availability of customized customer communications management solution is propelling the market growth in North America.

The customer communications management market is segmented on the basis of component, deployment, enterprise size, industry, and geography. Customer communications management market analysis by component, the market is segmented into solution and service. Customer communications management market analysis by deployment, the customer communications management market is bifurcated into cloud-based and on premise. Based on enterprise size, the market is bifurcated into small and medium enterprises, and large enterprises. Based on industry, the customer communications management market is segmented into BFSI, IT and telecom, manufacturing, retail, energy and utilities, government, and others. Based on geography, the market is segmented into North America, Europe, APAC, MEA, and SAM.

The overall customer communications management market size has been derived using both primary and secondary sources. Exhaustive secondary research has been conducted using internal and external sources to obtain qualitative and quantitative information related to the customer communications management market. The process also serves the purpose of obtaining an overview and forecast for the market with respect to all the segments. Also, multiple primary interviews have been conducted with industry participants to validate the data and gain more analytical insights. The participants of this process include industry experts such as VPs, business development managers, market intelligence managers, national sales managers, along with external consultants such as valuation experts, research analysts, and key opinion leaders, specializing in the customer communications management market.

Reasons to Buy:

Save and reduce time carrying out entry-level research by identifying the growth, size, leading players, and segments in the global customer communications management market

Highlights key business priorities in order to assist companies to realign their business strategies

The key findings and recommendations highlight crucial progressive industry trends in the global customer communications management market, thereby allowing players across the value chain to develop effective long-term strategies

Develop/modify business expansion plans by using substantial growth offering developed and emerging markets

Scrutinize in-depth global market trends and outlook coupled with the factors driving the market, as well as those hindering it

Enhance the decision-making process by understanding the strategies that underpin commercial interest with respect to client products, segmentation, pricing, and distribution

1. Introduction

1.1 Scope of the Study
1.2 The Insight Partners Research Report Guidance
1.3 Market Segmentation
- 1.3.1 Global Customer Communications Management Market - By Component
- 1.3.2 Global Customer Communications Management Market - By Deployment
- 1.3.3 Global Customer Communications Management Market - By Enterprise Size
- 1.3.4 Global Customer Communications Management Market - By Industry
- 1.3.5 Global Customer Communications Management Market - By Geography

2. Key Takeaways

3. Research Methodology

3.1 Coverage
3.2 Secondary Research
3.3 Primary Research

4. Customer Communications Management Market Landscape

4.1 Market Overview
4.2 PEST Analysis
- 4.2.1 North America
- 4.2.2 Europe
- 4.2.3 APAC
- 4.2.4 MEA
- 4.2.5 SAM
4.3 Ecosystem Analysis
4.4 Expert Opinion

5. Customer Communications Management Market - Key Market Dynamics

5.1 Market Drivers
- 5.1.1 Customer Communications Management (CCM) Solutions Maintain Customer Engagement Through Omnichannel
- 5.1.2 Increasing Usage of Analytics and Mobility for Customer Communications Management (CCM)
5.2 Market Restraints
- 5.2.1 Data Synchronizations and Complexities
5.3 Market Opportunities
- 5.3.1 Integration of CCM Software with Cloud-Based Applications
5.4 Future Trends
- 5.4.1 Technological Advancements in Natural Language Processing for Better Customer Experience
5.5 Impact Analysis of Drivers and Restraints

6. Customer Communications Management Market - Global Market Analysis

6.1 Global Customer Communications Management Market Overview
6.2 Global Customer Communications Management Market Forecast and Analysis
6.3 Market Positioning- Top Five Players

7. Customer Communications Management Market - By Component

7.1 Overview
7.2 Customer communications management Market, By Component (2021 And 2028)
7.3 Solution
- 7.3.1 Overview
- 7.3.2 Solution: Customer communications management Market Revenue and Forecast To 2028 (US$ Million)
7.4 Services
- 7.4.1 Overview
- 7.4.2 Services: Customer Communications Management Market Revenue and Forecast To 2028 (US$ Million)

8. Global Customer communications management Market Analysis - By Deployment

8.1 Overview
8.2 Customer Communications Management Market, By Deployment (2021 And 2028)
8.3 Cloud
- 8.3.1 Overview
- 8.3.2 Cloud: Customer Communications Management Market Revenue and Forecast To 2028 (US$ Million)
8.4 On Premises
- 8.4.1 Overview
- 8.4.2 On Premises: Customer Communications Management Market Revenue and Forecast To 2028 (US$ Million)

9. Global Customer Communications Management Market Analysis - By Enterprise Size

9.1 Overview
9.2 Customer Communications Management Market, By Enterprise Size (2021 and 2028)
9.3 Small & Medium Enterprises
- 9.3.1 Overview
- 9.3.2 Small & Medium Enterprises: Customer Communications Management Market Revenue and Forecast To 2028 (US$ Million)
9.4 Large Enterprises
- 9.4.1 Overview
- 9.4.2 Large Enterprises: Customer Communications Management Market Revenue and Forecast To 2028 (US$ Million)

10. Customer Communications Management Market Analysis by Industry

10.1 Overview
10.2 Customer Communications Management Market, By Industry (2021 And 2028)
10.3 BFSI
- 10.3.1 Overview
- 10.3.2 BFSI: Customer Communications Management Market Revenue and Forecast To 2028 (US$ Million)
10.4 IT and Telecom
- 10.4.1 Overview
- 10.4.2 IT and Telecom: Customer Communications Management Market Revenue and Forecast To 2028 (US$ Million)
10.5 Manufacturing
- 10.5.1 Overview
- 10.5.2 Manufacturing: Customer Communications Management Market Revenue and Forecast To 2028 (US$ Million)
10.6 Retail
- 10.6.1 Overview
- 10.6.2 Retail: Customer Communications Management Market Revenue and Forecast To 2028 (US$ Million)
10.7 Energy and Utilities
- 10.7.1 Overview
- 10.7.2 Energy and Utilities: Customer Communications Management Market Revenue and Forecast To 2028 (US$ Million)
10.8 Government
- 10.8.1 Overview
- 10.8.2 Government: Customer Communications Management Market Revenue and Forecast To 2028 (US$ Million)
10.9 Others
- 10.9.1 Overview
- 10.9.2 Others: Customer Communications Management Market Revenue and Forecast To 2028 (US$ Million)

11. Customer Communications Management Market - Geographic Analysis

11.1 Overview
11.2 North America: Customer Communications Management Market
- 11.2.1 North America Customer Communications Management Market, Revenue and Forecast to 2028 (US$ million)
- 11.2.2 North America Customer Communications Management Market Breakdown, By Component
- 11.2.3 North America Customer Communications Management Market Breakdown, By Deployment
- 11.2.4 North America Customer Communications Management Market Breakdown, By Enterprise Size
- 11.2.5 North America Customer Communications Management Market Breakdown, By Industry
- 11.2.6 North America Customer Communications Management Market Breakdown, by Country
  - 11.2.6.1 US Customer Communications Management Market, Revenue and Forecast to 2028
    - 11.2.6.1.1 US Customer Communications Management Market Breakdown, By Component
    - 11.2.6.1.2 US Customer Communications Management Market Breakdown, By Deployment
    - 11.2.6.1.3 US Customer Communications Management Market Breakdown, By Enterprise Size
    - 11.2.6.1.4 US Customer Communications Management Market Breakdown, By Industry
  - 11.2.6.2 Canada Customer Communications Management Market, Revenue and Forecast to 2028
    - 11.2.6.2.1 Canada Customer Communications Management Market Breakdown, By Component
    - 11.2.6.2.2 Canada Customer Communications Management Market Breakdown, By Deployment
    - 11.2.6.2.3 Canada Customer Communications Management Market Breakdown, By Enterprise Size
    - 11.2.6.2.4 Canada Customer Communications Management Market Breakdown, By Industry
  - 11.2.6.3 Mexico Customer Communications Management Market, Revenue and Forecast to 2028
    - 11.2.6.3.1 Mexico Customer Communications Management Market Breakdown, By Component
    - 11.2.6.3.2 Mexico Customer Communications Management Market Breakdown, By Deployment
    - 11.2.6.3.3 Mexico Customer Communications Management Market Breakdown, By Enterprise Size
    - 11.2.6.3.4 Mexico Customer Communications Management Market Breakdown, By Industry
11.3 Europe: Customer Communications Management Market
- 11.3.1 Europe Customer Communications Management Market Revenue and Forecast to 2028 (US$ million)
- 11.3.2 Europe Customer Communications Management Market Breakdown, By Component
- 11.3.3 Europe Customer Communications Management Market Breakdown, By Deployment
- 11.3.4 Europe Customer Communications Management Market Breakdown, By Enterprise Size
- 11.3.5 Europe Customer Communications Management Market Breakdown, By Industry
- 11.3.6 Europe Customer Communications Management Market Breakdown, by Country
  - 11.3.6.1 Germany Customer Communications Management Market, Revenue and Forecast to 2028
    - 11.3.6.1.1 Germany Customer Communications Management Market Breakdown, By Component
    - 11.3.6.1.2 Germany Customer Communications Management Market Breakdown, By Deployment
    - 11.3.6.1.3 Germany Customer Communications Management Market Breakdown, By Enterprise Size
    - 11.3.6.1.4 Germany Customer Communications Management Market Breakdown, By Industry
  - 11.3.6.2 France Customer Communications Management Market, Revenue and Forecast to 2028
    - 11.3.6.2.1 France Customer Communications Management Market Breakdown, By Component
    - 11.3.6.2.2 France Customer Communications Management Market Breakdown, By Deployment
    - 11.3.6.2.3 France Customer Communications Management Market Breakdown, By Enterprise Size
    - 11.3.6.2.4 France Customer Communications Management Market Breakdown, By Industry
  - 11.3.6.3 Italy Customer Communications Management Market, Revenue and Forecast to 2028
    - 11.3.6.3.1 Italy Customer Communications Management Market Breakdown, By Component
    - 11.3.6.3.2 Italy Customer Communications Management Market Breakdown, By Deployment
    - 11.3.6.3.3 Italy Customer Communications Management Market Breakdown, By Enterprise Size
    - 11.3.6.3.4 Italy Customer Communications Management Market Breakdown, By Industry
  - 11.3.6.4 UK Customer Communications Management Market, Revenue and Forecast to 2028
    - 11.3.6.4.1 UK Customer Communications Management Market Breakdown, By Component
    - 11.3.6.4.2 UK Customer Communications Management Market Breakdown, By Deployment
    - 11.3.6.4.3 UK Customer Communications Management Market Breakdown, By Enterprise Size
    - 11.3.6.4.4 UK Customer Communications Management Market Breakdown, By Industry
  - 11.3.6.5 Russia Customer Communications Management Market, Revenue and Forecast to 2028
    - 11.3.6.5.1 Russia Customer Communications Management Market Breakdown, By Component
    - 11.3.6.5.2 Russia Customer Communications Management Market Breakdown, By Deployment
    - 11.3.6.5.3 Russia Customer Communications Management Market Breakdown, By Enterprise Size
    - 11.3.6.5.4 Russia Customer Communications Management Market Breakdown, By Industry
  - 11.3.6.6 Rest of Europe Customer Communications Management Market, Revenue and Forecast to 2028
    - 11.3.6.6.1 Rest of Europe Customer Communications Management Market Breakdown, By Component
    - 11.3.6.6.2 Rest of Europe Customer Communications Management Market Breakdown, By Deployment
    - 11.3.6.6.3 Rest of Europe Customer Communications Management Market Breakdown, By Enterprise Size
    - 11.3.6.6.4 Rest of Europe Customer Communications Management Market Breakdown, By Industry
11.4 APAC: Customer Communications Management Market
- 11.4.1 Overview
- 11.4.2 APAC Customer Communications Management Market, Revenue and Forecast to 2028 (US$ million)
- 11.4.3 APAC Customer Communications Management Market Breakdown, By Component
- 11.4.4 APAC Customer Communications Management Market Breakdown, By Deployment
- 11.4.5 APAC Customer Communications Management Market Breakdown, By Enterprise Size
- 11.4.6 APAC Customer Communications Management Market Breakdown, By Industry
- 11.4.7 APAC Customer Communications Management Market Breakdown, by Country
  - 11.4.7.1 Australia Customer Communications Management Market, Revenue and Forecast to 2028 (US$ million)
    - 11.4.7.1.1 Australia Customer Communications Management Market Breakdown, By Component
    - 11.4.7.1.2 Australia Customer Communications Management Market Breakdown, By Deployment
    - 11.4.7.1.3 Australia Customer Communications Management Market Breakdown, By Enterprise Size
    - 11.4.7.1.4 Australia Customer Communications Management Market Breakdown, By Industry
  - 11.4.7.2 China Customer Communications Management Market, Revenue and Forecast to 2028 (US$ million)
    - 11.4.7.2.1 China Customer Communications Management Market Breakdown, By Component
    - 11.4.7.2.2 China Customer Communications Management Market Breakdown, By Deployment
    - 11.4.7.2.3 China Customer Communications Management Market Breakdown, By Enterprise Size
    - 11.4.7.2.4 China Customer Communications Management Market Breakdown, By Industry
  - 11.4.7.3 India Customer Communications Management Market, Revenue and Forecast to 2028 (US$ million)
    - 11.4.7.3.1 India Customer Communications Management Market Breakdown, By Component
    - 11.4.7.3.2 India Customer Communications Management Market Breakdown, By Deployment
    - 11.4.7.3.3 India Customer Communications Management Market Breakdown, By Enterprise Size
    - 11.4.7.3.4 India Customer Communications Management Market Breakdown, By Industry
  - 11.4.7.4 Japan Customer Communications Management Market, Revenue and Forecast to 2028 (US$ million)
    - 11.4.7.4.1 Japan Customer Communications Management Market Breakdown, By Component
    - 11.4.7.4.2 Japan Customer Communications Management Market Breakdown, By Deployment
    - 11.4.7.4.3 Japan Customer Communications Management Market Breakdown, By Enterprise Size
    - 11.4.7.4.4 Japan Customer Communications Management Market Breakdown, By Industry
  - 11.4.7.5 South Korea Customer Communications Management Market, Revenue and Forecast to 2028 (US$ million)
    - 11.4.7.5.1 South Korea Customer Communications Management Market Breakdown, By Component
    - 11.4.7.5.2 South Korea Customer Communications Management Market Breakdown, By Deployment
    - 11.4.7.5.3 South Korea Customer Communications Management Market Breakdown, By Enterprise Size
    - 11.4.7.5.4 South Korea Customer Communications Management Market Breakdown, By Industry
  - 11.4.7.6 Rest of APAC Customer Communications Management Market, Revenue and Forecast to 2028 (US$ million)
    - 11.4.7.6.1 Rest of APAC Customer Communications Management Market Breakdown, By Component
    - 11.4.7.6.2 Rest of APAC Customer Communications Management Market Breakdown, By Deployment
    - 11.4.7.6.3 Rest of APAC Customer Communications Management Market Breakdown, By Enterprise Size
    - 11.4.7.6.4 Rest of APAC Customer Communications Management Market Breakdown, By Industry
11.5 MEA: Customer Communications Management Market
- 11.5.1 Overview
- 11.5.2 MEA Customer Communications Management Market, Revenue and Forecast to 2028 (US$ million)
- 11.5.3 MEA Customer Communications Management Market Breakdown, By Component
- 11.5.4 MEA Customer Communications Management Market Breakdown, By Deployment
- 11.5.5 MEA Customer Communications Management Market Breakdown, By Enterprise Size
- 11.5.6 MEA Customer Communications Management Market Breakdown, By Industry
- 11.5.7 MEA Customer Communications Management Market Breakdown, By Country
  - 11.5.7.1 Saudi Arabia Customer Communications Management Market, Revenue and Forecast to 2028 (US$ million)
    - 11.5.7.1.1 Saudi Arabia Customer Communications Management Market Breakdown, By Component
    - 11.5.7.1.2 Saudi Arabia Customer Communications Management Market Breakdown, By Deployment
    - 11.5.7.1.3 Saudi Arabia Customer Communications Management Market Breakdown, By Enterprise Size
    - 11.5.7.1.4 Saudi Arabia Customer Communications Management Market Breakdown, By Industry
  - 11.5.7.2 UAE Customer Communications Management Market, Revenue and Forecast to 2028 (US$ million)
    - 11.5.7.2.1 UAE Customer Communications Management Market Breakdown, By Component
    - 11.5.7.2.2 UAE Customer Communications Management Market Breakdown, By Deployment
    - 11.5.7.2.3 UAE Customer Communications Management Market Breakdown, By Enterprise Size
    - 11.5.7.2.4 UAE Customer Communications Management Market Breakdown, By Industry
  - 11.5.7.3 South Africa Customer Communications Management Market, Revenue and Forecast to 2028 (US$ million)
    - 11.5.7.3.1 South Africa Customer Communications Management Market Breakdown, By Component
    - 11.5.7.3.2 South Africa Customer Communications Management Market Breakdown, By Deployment
    - 11.5.7.3.3 South Africa Customer Communications Management Market Breakdown, By Enterprise Size
    - 11.5.7.3.4 South Africa Customer Communications Management Market Breakdown, By Industry
  - 11.5.7.4 Rest of MEA Customer Communications Management Market, Revenue and Forecast to 2028 (US$ million)
    - 11.5.7.4.1 Rest of MEA Customer Communications Management Market Breakdown, By Component
    - 11.5.7.4.2 Rest of MEA Customer Communications Management Market Breakdown, By Deployment
    - 11.5.7.4.3 Rest of MEA Customer Communications Management Market Breakdown, By Enterprise Size
    - 11.5.7.4.4 Rest of MEA Customer Communications Management Market Breakdown, By Industry
11.6 SAM: Customer Communications Management Market
- 11.6.1 Overview
- 11.6.2 SAM Customer Communications Management Market, Revenue and Forecast to 2028 (US$ million)
- 11.6.3 SAM Customer Communications Management Market Breakdown, By Component
- 11.6.4 SAM Customer Communications Management Market Breakdown, By Deployment
- 11.6.5 SAM Customer Communications Management Market Breakdown, By Enterprise Size
- 11.6.6 SAM Customer Communications Management Market Breakdown, By Industry
- 11.6.7 SAM Customer Communications Management Market Breakdown, by Country
  - 11.6.7.1 Brazil Customer Communications Management Market, Revenue and Forecast to 2028
    - 11.6.7.1.1 Brazil Customer Communications Management Market Breakdown, By Component
    - 11.6.7.1.2 Brazil Customer Communications Management Market Breakdown, By Deployment
    - 11.6.7.1.3 Brazil Customer Communications Management Market Breakdown, By Enterprise Size
    - 11.6.7.1.4 Brazil Customer Communications Management Market Breakdown, By Industry
  - 11.6.7.2 Argentina Customer Communications Management Market, Revenue and Forecast to 2028
    - 11.6.7.2.1 Argentina Customer Communications Management Market Breakdown, By Component
    - 11.6.7.2.2 Argentina Customer Communications Management Market Breakdown, By Deployment
    - 11.6.7.2.3 Argentina Customer Communications Management Market Breakdown, By Enterprise Size
    - 11.6.7.2.4 Argentina Customer Communications Management Market Breakdown, By Industry
  - 11.6.7.3 Rest of SAM Customer Communications Management Market, Revenue and Forecast to 2028
    - 11.6.7.3.1 Rest of SAM Customer Communications Management Market Breakdown, By Component
    - 11.6.7.3.2 Rest of SAM Customer Communications Management Market Breakdown, By Deployment
    - 11.6.7.3.3 Rest of SAM Customer Communications Management Market Breakdown, By Enterprise Size
    - 11.6.7.3.4 Rest of SAM Customer Communications Management Market Breakdown, By Industry

12. Impact of COVID-19 Pandemic on Customer Communications Management Market

12.1 Overview
12.2 North America: Impact Assessment of COVID-19 Pandemic
12.3 Europe: Impact Assessment of COVID-19 Pandemic
12.4 APAC: Impact Assessment of COVID-19 Pandemic
12.5 MEA: Impact Assessment of COVID-19 Pandemic
12.6 SAM: Impact Assessment of COVID-19 Pandemic

13. Industry Landscape

13.1 Overview
13.2 Market Initiative
13.3 New Product Development
13.4 Merger and Acquisition

14. Company Profiles

14.1 Smart Communications
- 14.1.1 Key Facts
- 14.1.2 Business Description
- 14.1.3 Products and Services
- 14.1.4 Financial Overview
- 14.1.5 SWOT Analysis
- 14.1.6 Key Developments
14.2 Adobe
- 14.2.1 Key Facts
- 14.2.2 Business Description
- 14.2.3 Products and Services
- 14.2.4 Financial Overview
- 14.2.5 SWOT Analysis
- 14.2.6 Key Developments
14.3 Crawford Technologies
- 14.3.1 Key Facts
- 14.3.2 Business Description
- 14.3.3 Products and Services
- 14.3.4 Financial Overview
- 14.3.5 SWOT Analysis
- 14.3.6 Key Developments
14.4 Newgen Software Technologies Ltd.
- 14.4.1 Key Facts
- 14.4.2 Business Description
- 14.4.3 Products and Services
- 14.4.4 Financial Overview
- 14.4.5 SWOT Analysis
- 14.4.6 Key Developments
14.5 Open Text Corporation
- 14.5.1 Key Facts
- 14.5.2 Business Description
- 14.5.3 Products and Services
- 14.5.4 Financial Overview
- 14.5.5 SWOT Analysis
- 14.5.6 Key Developments
14.6 MESSAGEPOINT INC.
- 14.6.1 Key Facts
- 14.6.2 Business Description
- 14.6.3 Products and Services
- 14.6.4 Financial Overview
- 14.6.5 SWOT Analysis
- 14.6.6 Key Developments
14.7 Oracle Corporation
- 14.7.1 Key Facts
- 14.7.2 Business Description
- 14.7.3 Products and Services
- 14.7.4 Financial Overview
- 14.7.5 SWOT Analysis
- 14.7.6 Key Developments
14.8 Doxim
- 14.8.1 Key Facts
- 14.8.2 Business Description
- 14.8.3 Products and Services
- 14.8.4 Financial Overview
- 14.8.5 SWOT Analysis
- 14.8.6 Key Developments
14.9 Capgemini
- 14.9.1 Key Facts
- 14.9.2 Business Description
- 14.9.3 Products and Services
- 14.9.4 Financial Overview
- 14.9.5 SWOT Analysis
- 14.9.6 Key Developments
14.10 Precisely (CEDAR CX Technologies)
- 14.10.1 Key Facts
- 14.10.2 Business Description
- 14.10.3 Products and Services
- 14.10.4 Financial Overview
- 14.10.5 SWOT Analysis
- 14.10.6 Key Developments

15. Appendix

15.1 About The Insight Partners
15.2 Glossary

顧客コミュニケーション管理の世界市場：2028年までの予測、市場分析：コンポーネント別、展開別、企業規模別、業界別

Customer Communications Management Market Forecast to 2028 - COVID-19 Impact and Global Analysis By Component, Deployment, Enterprise Size, and Industry

目次

第1章イントロダクション

第2章重要なポイント

第3章調査手法

第4章顧客コミュニケーション管理市場情勢

第5章顧客コミュニケーション管理市場-主要な市場力学

第6章顧客コミュニケーション管理市場-世界の市場分析

第7章顧客コミュニケーション管理市場-コンポーネント別

第8章世界の顧客コミュニケーション管理市場分析-展開別

第9章世界の顧客コミュニケーション管理市場分析-企業規模別

第10章顧客コミュニケーション管理市場分析-業界別

第11章顧客コミュニケーション管理市場-地域別分析

第12章 COVID-19パンデミックが顧客コミュニケーション管理市場に与える影響

第13章業界情勢

第14章企業プロファイル

第15章付録

List Of Tables

List Of Figures

Reasons to Buy:

Table Of Contents

1. Introduction

2. Key Takeaways

3. Research Methodology

4. Customer Communications Management Market Landscape

5. Customer Communications Management Market - Key Market Dynamics

6. Customer Communications Management Market - Global Market Analysis

7. Customer Communications Management Market - By Component

8. Global Customer communications management Market Analysis - By Deployment

9. Global Customer Communications Management Market Analysis - By Enterprise Size

10. Customer Communications Management Market Analysis by Industry

11. Customer Communications Management Market - Geographic Analysis

12. Impact of COVID-19 Pandemic on Customer Communications Management Market

13. Industry Landscape

14. Company Profiles

15. Appendix

顧客コミュニケーション管理の世界市場：2028年までの予測、市場分析：コンポーネント別、展開別、企業規模別、業界別

Customer Communications Management Market Forecast to 2028 - COVID-19 Impact and Global Analysis By Component, Deployment, Enterprise Size, and Industry

目次

第1章 イントロダクション

第2章 重要なポイント

第3章 調査手法

第4章 顧客コミュニケーション管理市場情勢

第5章 顧客コミュニケーション管理市場-主要な市場力学

第6章 顧客コミュニケーション管理市場-世界の市場分析

第7章 顧客コミュニケーション管理市場-コンポーネント別

第8章 世界の顧客コミュニケーション管理市場分析-展開別

第9章 世界の顧客コミュニケーション管理市場分析-企業規模別

第10章 顧客コミュニケーション管理市場分析-業界別

第11章 顧客コミュニケーション管理市場-地域別分析

第12章 COVID-19パンデミックが顧客コミュニケーション管理市場に与える影響

第13章 業界情勢

第14章 企業プロファイル

第15章 付録

List Of Tables

List Of Figures

Reasons to Buy:

Table Of Contents

1. Introduction

2. Key Takeaways

3. Research Methodology

4. Customer Communications Management Market Landscape

5. Customer Communications Management Market - Key Market Dynamics

6. Customer Communications Management Market - Global Market Analysis

7. Customer Communications Management Market - By Component

8. Global Customer communications management Market Analysis - By Deployment

9. Global Customer Communications Management Market Analysis - By Enterprise Size

10. Customer Communications Management Market Analysis by Industry

11. Customer Communications Management Market - Geographic Analysis

12. Impact of COVID-19 Pandemic on Customer Communications Management Market

13. Industry Landscape

14. Company Profiles

15. Appendix

第1章イントロダクション

第2章重要なポイント

第3章調査手法

第4章顧客コミュニケーション管理市場情勢

第5章顧客コミュニケーション管理市場-主要な市場力学

第6章顧客コミュニケーション管理市場-世界の市場分析

第7章顧客コミュニケーション管理市場-コンポーネント別

第8章世界の顧客コミュニケーション管理市場分析-展開別

第9章世界の顧客コミュニケーション管理市場分析-企業規模別

第10章顧客コミュニケーション管理市場分析-業界別

第11章顧客コミュニケーション管理市場-地域別分析

第13章業界情勢

第14章企業プロファイル

第15章付録