クラウドベースITSMの世界市場レポート 2025年

クラウドベースITSMの市場規模は近年急成長しています。2024年89億8,000万米ドルから2025年には100億7,000万米ドルへと、CAGR12.2％で拡大します。これまでの成長は、ユーザーエクスペリエンス、デジタルトランスフォーメーションイニシアチブ、コスト効率とオペックスモデル、リモートワーク環境、マルチクラウド戦略への注目の高まりに起因しています。

モノのインターネット（IoT）デバイスの増加は、今後のクラウドベースITSM市場の拡大を牽引すると予想されます。IoTデバイスとは、ワイヤレスでネットワークに接続し、データを送信できる非標準のコンピューティングデバイスを指します。これらのデバイスは大量のデータを生成するため、効率的な管理ソリューションが必要となります。クラウドベースITSMは、このデータを効率的に管理するために必要な拡張性と自動化を提供し、企業がIoTデバイスのパフォーマンスをリモートで監視し、最適化することを可能にします。これにより、効率が向上し、ダウンタイムが最小限に抑えられ、全体的な運用効果が高まります。例えば、米国を拠点とするCompTIA Communityのレポートによると、2023年7月、IoT市場は4,860億米ドルに成長し、接続されるIoTデバイスの数は2030年までに159億台に達すると予測されています。その結果、IoTデバイス数の増加がクラウドベースITSM市場の成長に寄与しています。

技術革新は、クラウドベースITSM市場で人気を集めている主要動向です。クラウドベースITSM市場で事業を展開する主要企業は、市場での地位を強化するため、技術的に先進的なソリューションやプラットフォームの提供に注力しています。これらの企業は、仮想化、グリッドコンピューティング、サービス指向アーキテクチャ、人工知能、マイニング、クラウドコンピューティング、自動クラウドオーケストレーションなど、次世代のクラウドベースITSM技術をサービスやプラットフォームに導入しています。例えば、カナダを拠点とするクラウド・ソリューション・プロバイダーでありテクノロジー企業であるSherweb社は、2023年10月、オールインワンのITサービス管理（ITSM）ソリューションであるC2 MSPを発表しました。このカスタマイズ可能なソリューションは、クラウド業務の合理化と自動化を支援し、マネージドITサービスの提供を簡素化し、パートナーのエンドクライアント体験を向上させるよう設計されています。C2 MSPは、カスタマイズされた完全に統合された発券ソリューションと、すべての顧客リクエストを一元管理するセルフサービス・ポータルを提供し、手作業による管理をやめ、パートナーのビジネス・ワークフローの自動化を支援し、全体的な業務効率を向上させるように設計されています。

クラウドベースITSM市場で事業を展開する主要企業は、戦略的パートナーシップを通じて事業を開拓・拡大しています。戦略的パートナーシップとは、企業が互いの強みとリソースを活用し、相互利益と成功を達成するプロセスを指します。例えば、2022年5月、米国のテクノロジー企業であるインターナショナル・ビジネス・マシーンズ・コーポレーション（IBM）は、米国のクラウド・コンピューティングおよびウェブ・サービス・プロバイダーであるアマゾン・ウェブ・サービス社（AWS）と戦略的提携契約（SCA）を締結し、同社のソフトウェア・カタログの幅広いラインナップをAWS上でSaaS（Software-as-a-Service）として提供する計画を発表しました。これにより顧客は、Red Hat OpenShift Service on AWS（ROSA）上に構築され、AWS上でクラウドネイティブに動作する自動化、データ、AI、セキュリティ、サステナビリティ機能にまたがるIBMソフトウェアに迅速かつ簡単にアクセスできるようになります。

目次

第1章 エグゼクティブサマリー

第2章 市場の特徴

第3章 市場動向と戦略

第4章 市場-金利、インフレ、地政学、コロナ禍、回復が市場に与える影響を含むマクロ経済シナリオ

第5章 世界成長分析と戦略分析フレームワーク

• 世界クラウドベースITSM PESTEL分析（政治、社会、技術、環境、法的要因、促進要因、抑制要因）
• 最終用途産業の分析
• 世界のクラウドベースITSM市場成長率分析
• 世界のクラウドベースITSM市場の実績：規模と成長, 2019-2024
• 世界のクラウドベースITSM市場の予測：規模と成長, 2024-2029, 2034F
• 世界クラウドベースITSM総アドレス可能市場（TAM）

第6章 市場セグメンテーション

• 世界のクラウドベースITSM市場：コンポーネント別、実績と予測, 2019-2024, 2024-2029F, 2034F
• ソリューション
• サービス
• 世界のクラウドベースITSM市場：サイズ別、実績と予測, 2019-2024, 2024-2029F, 2034F
• 中小企業
• 大企業
• 世界のクラウドベースITSM市場：エンドユーザー別、実績と予測, 2019-2024, 2024-2029F, 2034F
• 通信とIT
• BFSI
• 製造業
• 小売り
• ヘルスケア
• 教育
• 世界のクラウドベースITSM市場：ソリューションのサブセグメンテーション、タイプ別、実績と予測, 2019-2024, 2024-2029F, 2034F
• インシデント管理ソフトウェア
• 変更管理ツール
• 問題管理ソリューション
• サービスリクエスト管理
• ナレッジマネジメントシステム
• 世界のクラウドベースITSM市場：サービスのサブセグメンテーション、タイプ別、実績と予測, 2019-2024, 2024-2029F, 2034F
• 実装サービス
• トレーニングおよびサポートサービス
• コンサルティングサービス
• メンテナンスとアップグレード

第7章 地域別・国別分析

• 世界のクラウドベースITSM市場：地域別、実績と予測, 2019-2024, 2024-2029F, 2034F
• 世界のクラウドベースITSM市場：国別、実績と予測, 2019-2024, 2024-2029F, 2034F

第8章 アジア太平洋市場

第9章 中国市場

第10章 インド市場

第11章 日本市場

第12章 オーストラリア市場

第13章 インドネシア市場

第14章 韓国市場

第15章 西欧市場

第16章 英国市場

第17章 ドイツ市場

第18章 フランス市場

第19章 イタリア市場

第20章 スペイン市場

第21章 東欧市場

第22章 ロシア市場

第23章 北米市場

第24章 米国市場

第25章 カナダ市場

第26章 南米市場

第27章 ブラジル市場

第28章 中東市場

第29章 アフリカ市場

第30章 競合情勢と企業プロファイル

• クラウドベースITSM市場：競合情勢
• クラウドベースITSM市場：企業プロファイル
  • ServiceNow Inc. Overview, Products and Services, Strategy and Financial Analysis
  • Hewlett Packard Enterprise Company Overview, Products and Services, Strategy and Financial Analysis
  • International Business Machines Corporation（IBM）Overview, Products and Services, Strategy and Financial Analysis
  • BMC Software Inc. Overview, Products and Services, Strategy and Financial Analysis
  • Broadcom Inc. Overview, Products and Services, Strategy and Financial Analysis

第31章 その他の大手企業と革新的企業

• Ivanti Inc.
• Hornbill Systems Limited
• Microsoft Corporation
• EasyVista Inc.
• Micro Focus International plc
• Atlassian Corporation Plc
• Alemba Limited
• SysAid Technologies Ltd.
• Freshworks Inc.
• SolarWinds Corporation
• Zendesk Inc.
• Agiloft Inc.
• TOPdesk International B. V.
• HappyFox Inc.
• Zoho Corporation Pvt. Ltd.

第32章 世界市場競合ベンチマーキングとダッシュボード

第33章 主要な合併と買収

第34章 市場の最近の動向

第35章 市場の潜在力が高い国、セグメント、戦略

• クラウドベースITSM市場2029年-最も新しい機会を提供する国
• クラウドベースITSM市場2029年-最も新しい機会を提供するセグメント
• クラウドベースITSM市場2029年-成長戦略
  • 市場動向に基づく戦略
  • 競合の戦略

第36章 付録

The cloud-based ITSM refer to a cloud hosting system that provides access to a remote working environment. This cloud hosting allows quick and easy visualization of process workflows and gives firms more freedom and visibility on the web. The purpose of the ITSM platform is to ensure that the IT department lowers its operational cost and increases profit and work flexibility in their businesses.

The main components of the cloud based ITSM market are solutions and services. The services segment focuses on the entire ITSM process such as networks, the internet, servers, software, services, applications and network, and endpoint hardware. These solutions and services are provided to SMEs and large enterprises in industries ranging from IT and telecommunication, BFSI, healthcare, manufacturing, retail, and education.

The cloud-based ITSM market research report is one of a series of new reports from The Business Research Company that provides cloud-based ITSM market statistics, including cloud-based ITSM industry global market size, regional shares, competitors with a cloud-based ITSM market share, detailed cloud-based ITSM market segments, market trends and opportunities, and any further data you may need to thrive in the cloud-based ITSM industry. This cloud-based ITSM market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The cloud-based itsm market size has grown rapidly in recent years. It will grow from $8.98 billion in 2024 to $10.07 billion in 2025 at a compound annual growth rate (CAGR) of 12.2%. The growth in the historic period can be attributed to increased focus on user experience, digital transformation initiatives, cost efficiency and opex models, remote work environments, multi-cloud strategies.

The cloud-based itsm market size is expected to see rapid growth in the next few years. It will grow to $18.89 billion in 2029 at a compound annual growth rate (CAGR) of 17.0%. The growth in the forecast period can be attributed to evolving industry-specific requirements, focus on customer satisfaction and experience, global regulatory and governance considerations, continuous improvement and analytics focus, alignment with devops practices. Major trends in the forecast period include digital transformation initiatives, remote work and hybrid work models, automation and ai integration, scalability and flexibility, cost efficiency and opex models.

The growing adoption of cloud-based applications is expected to drive the expansion of the cloud-based ITSM market in the forecast period. Cloud adoption refers to a business strategy aimed at enhancing the scalability of internet-based database capabilities while reducing costs and risks. Organizations leverage cloud computing, which involves using remote computers hosted on the Internet, to store, manage, and process critical data. For example, in April 2023, a report by Flexera revealed that 93% of organizations are utilizing cloud services, with 87% implementing multi-cloud strategies. This increase is primarily due to the need for greater flexibility and agility in meeting market demands. As a result, the adoption of cloud-based applications will fuel the growth of the cloud-based ITSM market.

The growing number of Internet of Things (IoT) devices is expected to drive the expansion of the cloud-based ITSM market in the future. IoT devices refer to nonstandard computing devices that can connect to a network wirelessly and transmit data. These devices generate significant amounts of data, requiring efficient management solutions. Cloud-based ITSM offers the scalability and automation necessary to manage this data effectively, enabling organizations to remotely monitor and optimize IoT device performance. This improves efficiency, minimizes downtime, and enhances overall operational effectiveness. For example, in July 2023, according to a report by CompTIA Community, a US-based association, the IoT market is expected to grow to $486 billion in 2023, with the number of connected IoT devices projected to reach 15.9 billion by 2030. As a result, the rising number of IoT devices is contributing to the growth of the cloud-based ITSM market.

Technological innovation is a key trend gaining popularity in the cloud-based ITSM market. Major companies operating in the cloud based ITSM market are focused on providing technologically advanced solutions and platforms to strengthen their market position. These companies are implementing next-generation cloud-based ITSM technologies into their services and platform, such as virtualization, grid computing, service-oriented architecture, artificial intelligence, mining, cloud computing, automated cloud orchestration, and others. For instance, In October 2023, Sherweb, a Canadian-based cloud solutions provider and technology company, launched an all-in-one IT service management (ITSM) solution, C2 MSP. This customizable solution is designed to help streamline and automate cloud business operations, simplifying the delivery of managed IT services and improving partners' end-client experience. C2 MSP offers a tailored, fully integrated ticketing solution and a self-service portal to centralize all customer requests, designed to stop manual management and help partners automate their business workflows, improving overall operational efficiency.

Major companies operating in the cloud-based ITSM market are developing and expanding their operations through strategic partnerships. Strategic partnerships refer to a process in which companies leverage each other's strengths and resources to achieve mutual benefits and success. For instance, in May 2022, International Business Machines Corporation (IBM), a US-based technology company, announced that it signed a Strategic Collaboration Agreement (SCA) with Amazon Web Services Inc. (AWS), a US-based cloud computing and web services provider, with plans to offer a broad array of its software catalog as Software-as-a-Service (SaaS) on AWS. It would provide clients with quick and easy access to IBM software that spans automation, data and AI, security, and sustainability capabilities built on Red Hat OpenShift Service on AWS (ROSA) and runs cloud-native on AWS.

In June 2024, Freshworks Inc., a US-based software company, acquired Device42 Inc. for an undisclosed sum. This acquisition bolsters Freshworks' IT Asset Management (ITAM) capabilities by providing a unified platform with enhanced IT Service Management (ITSM) features, including advanced asset discovery and risk management. It reinforces Freshworks' position in the ITSM market and highlights its dedication to delivering value to IT teams globally. Device42 Inc. is a US-based software development company that specializes in IT asset management (ITAM) and network management tools.

Major companies operating in the cloud-based itsm market include ServiceNow Inc., Hewlett Packard Enterprise Company, International Business Machines Corporation (IBM), BMC Software Inc., Broadcom Inc., Ivanti Inc., Hornbill Systems Limited, Microsoft Corporation, EasyVista Inc., Micro Focus International plc, Atlassian Corporation Plc, Alemba Limited, SysAid Technologies Ltd., Freshworks Inc., SolarWinds Corporation, Zendesk Inc., Agiloft Inc., TOPdesk International B. V., HappyFox Inc., Zoho Corporation Pvt. Ltd., InvGate Inc., Google Cloud IT Service Management (ITSM), Salesforce Service Cloud, SAP IT Service Management (ITSM), Atlassian Jira Service Desk, Ivanti Service Manager, HCL Remedy OnDemand

North America was the largest region in the cloud-based ISTM market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the cloud-based itsm market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa

The countries covered in the cloud-based itsm market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Italy, Canada, Spain.

The cloud based ITSM market includes revenues earned by entities by providing asset discovery management, configuration management, incident and problem management, self-service provisioning. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Cloud-Based ITSM Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on cloud-based itsm market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

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Where is the largest and fastest growing market for cloud-based itsm ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The cloud-based itsm market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

• The market characteristics section of the report defines and explains the market.
• The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
• The forecasts are made after considering the major factors currently impacting the market. These include:

The forecasts are made after considering the major factors currently impacting the market. These include the Russia-Ukraine war, rising inflation, higher interest rates, and the legacy of the COVID-19 pandemic.

• Market segmentations break down the market into sub markets.
• The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
• The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
• The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.

Scope

• Markets Covered:1) By Component: Solutions; Services
• 2) By Size: Small And Medium-Sized Enterprises (SMEs); Large Enterprises
• 3) By End User: Telecom And IT; BFSI; Manufacturing; Retail; Healthcare; Education
• Subsegments:
• 1) By Solutions: Incident Management Software; Change Management Tools; Problem Management Solutions; Service Request Management; Knowledge Management Systems;
• 2) By Services: Implementation Services; Training And Support Services; Consulting Services; Maintenance And Upgrades
• Companies Mentioned: ServiceNow Inc.; Hewlett Packard Enterprise Company; International Business Machines Corporation (IBM); BMC Software Inc.; Broadcom Inc.
• Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
• Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
• Time series: Five years historic and ten years forecast.
• Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
• Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.
• Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
• Delivery format: PDF, Word and Excel Data Dashboard.

Table of Contents

1. Executive Summary

2. Cloud-Based ITSM Market Characteristics

3. Cloud-Based ITSM Market Trends And Strategies

4. Cloud-Based ITSM Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics And Covid And Recovery On The Market

5. Global Cloud-Based ITSM Growth Analysis And Strategic Analysis Framework

• 5.1. Global Cloud-Based ITSM PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)
• 5.2. Analysis Of End Use Industries
• 5.3. Global Cloud-Based ITSM Market Growth Rate Analysis
• 5.4. Global Cloud-Based ITSM Historic Market Size and Growth, 2019 - 2024, Value ($ Billion)
• 5.5. Global Cloud-Based ITSM Forecast Market Size and Growth, 2024 - 2029, 2034F, Value ($ Billion)
• 5.6. Global Cloud-Based ITSM Total Addressable Market (TAM)

6. Cloud-Based ITSM Market Segmentation

• 6.1. Global Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• Solutions
• Services
• 6.2. Global Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• Small And Medium-Sized Enterprises (SMEs)
• Large Enterprises
• 6.3. Global Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• Telecom And IT
• BFSI
• Manufacturing
• Retail
• Healthcare
• Education
• 6.4. Global Cloud-Based ITSM Market, Sub-Segmentation Of Solutions, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• Incident Management Software
• Change Management Tools
• Problem Management Solutions
• Service Request Management
• Knowledge Management Systems
• 6.5. Global Cloud-Based ITSM Market, Sub-Segmentation Of Services, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• Implementation Services
• Training And Support Services
• Consulting Services
• Maintenance And Upgrades

7. Cloud-Based ITSM Market Regional And Country Analysis

• 7.1. Global Cloud-Based ITSM Market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 7.2. Global Cloud-Based ITSM Market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

8. Asia-Pacific Cloud-Based ITSM Market

• 8.1. Asia-Pacific Cloud-Based ITSM Market Overview
• Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
• 8.2. Asia-Pacific Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 8.3. Asia-Pacific Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 8.4. Asia-Pacific Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

9. China Cloud-Based ITSM Market

• 9.1. China Cloud-Based ITSM Market Overview
• 9.2. China Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
• 9.3. China Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
• 9.4. China Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion

10. India Cloud-Based ITSM Market

• 10.1. India Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 10.2. India Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 10.3. India Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

11. Japan Cloud-Based ITSM Market

• 11.1. Japan Cloud-Based ITSM Market Overview
• 11.2. Japan Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 11.3. Japan Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 11.4. Japan Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

12. Australia Cloud-Based ITSM Market

• 12.1. Australia Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 12.2. Australia Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 12.3. Australia Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

13. Indonesia Cloud-Based ITSM Market

• 13.1. Indonesia Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 13.2. Indonesia Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 13.3. Indonesia Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

14. South Korea Cloud-Based ITSM Market

• 14.1. South Korea Cloud-Based ITSM Market Overview
• 14.2. South Korea Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 14.3. South Korea Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 14.4. South Korea Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

15. Western Europe Cloud-Based ITSM Market

• 15.1. Western Europe Cloud-Based ITSM Market Overview
• 15.2. Western Europe Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 15.3. Western Europe Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 15.4. Western Europe Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

16. UK Cloud-Based ITSM Market

• 16.1. UK Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 16.2. UK Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 16.3. UK Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

17. Germany Cloud-Based ITSM Market

• 17.1. Germany Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 17.2. Germany Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 17.3. Germany Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

18. France Cloud-Based ITSM Market

• 18.1. France Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 18.2. France Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 18.3. France Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

19. Italy Cloud-Based ITSM Market

• 19.1. Italy Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 19.2. Italy Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 19.3. Italy Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

20. Spain Cloud-Based ITSM Market

• 20.1. Spain Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 20.2. Spain Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 20.3. Spain Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

21. Eastern Europe Cloud-Based ITSM Market

• 21.1. Eastern Europe Cloud-Based ITSM Market Overview
• 21.2. Eastern Europe Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 21.3. Eastern Europe Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 21.4. Eastern Europe Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

22. Russia Cloud-Based ITSM Market

• 22.1. Russia Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 22.2. Russia Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 22.3. Russia Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

23. North America Cloud-Based ITSM Market

• 23.1. North America Cloud-Based ITSM Market Overview
• 23.2. North America Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 23.3. North America Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 23.4. North America Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

24. USA Cloud-Based ITSM Market

• 24.1. USA Cloud-Based ITSM Market Overview
• 24.2. USA Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 24.3. USA Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 24.4. USA Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

25. Canada Cloud-Based ITSM Market

• 25.1. Canada Cloud-Based ITSM Market Overview
• 25.2. Canada Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 25.3. Canada Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 25.4. Canada Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

26. South America Cloud-Based ITSM Market

• 26.1. South America Cloud-Based ITSM Market Overview
• 26.2. South America Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 26.3. South America Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 26.4. South America Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

27. Brazil Cloud-Based ITSM Market

• 27.1. Brazil Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 27.2. Brazil Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 27.3. Brazil Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

28. Middle East Cloud-Based ITSM Market

• 28.1. Middle East Cloud-Based ITSM Market Overview
• 28.2. Middle East Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 28.3. Middle East Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 28.4. Middle East Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

29. Africa Cloud-Based ITSM Market

• 29.1. Africa Cloud-Based ITSM Market Overview
• 29.2. Africa Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 29.3. Africa Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 29.4. Africa Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

30. Cloud-Based ITSM Market Competitive Landscape And Company Profiles

• 30.1. Cloud-Based ITSM Market Competitive Landscape
• 30.2. Cloud-Based ITSM Market Company Profiles
  • 30.2.1. ServiceNow Inc. Overview, Products and Services, Strategy and Financial Analysis
  • 30.2.2. Hewlett Packard Enterprise Company Overview, Products and Services, Strategy and Financial Analysis
  • 30.2.3. International Business Machines Corporation (IBM) Overview, Products and Services, Strategy and Financial Analysis
  • 30.2.4. BMC Software Inc. Overview, Products and Services, Strategy and Financial Analysis
  • 30.2.5. Broadcom Inc. Overview, Products and Services, Strategy and Financial Analysis

31. Cloud-Based ITSM Market Other Major And Innovative Companies

• 31.1. Ivanti Inc.
• 31.2. Hornbill Systems Limited
• 31.3. Microsoft Corporation
• 31.4. EasyVista Inc.
• 31.5. Micro Focus International plc
• 31.6. Atlassian Corporation Plc
• 31.7. Alemba Limited
• 31.8. SysAid Technologies Ltd.
• 31.9. Freshworks Inc.
• 31.10. SolarWinds Corporation
• 31.11. Zendesk Inc.
• 31.12. Agiloft Inc.
• 31.13. TOPdesk International B. V.
• 31.14. HappyFox Inc.
• 31.15. Zoho Corporation Pvt. Ltd.

32. Global Cloud-Based ITSM Market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The Cloud-Based ITSM Market

34. Recent Developments In The Cloud-Based ITSM Market

35. Cloud-Based ITSM Market High Potential Countries, Segments and Strategies

• 35.1 Cloud-Based ITSM Market In 2029 - Countries Offering Most New Opportunities
• 35.2 Cloud-Based ITSM Market In 2029 - Segments Offering Most New Opportunities
• 35.3 Cloud-Based ITSM Market In 2029 - Growth Strategies
  • 35.3.1 Market Trend Based Strategies
  • 35.3.2 Competitor Strategies

36. Appendix

• 36.1. Abbreviations
• 36.2. Currencies
• 36.3. Historic And Forecast Inflation Rates
• 36.4. Research Inquiries
• 36.5. The Business Research Company
• 36.6. Copyright And Disclaimer