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表紙：リテールオートメーションの世界市場の評価：コンポーネント別、展開別、用途別、エンドユーザー別、地域別、機会、予測（2017年～2031年）
市場調査レポート
商品コード
1415576

リテールオートメーションの世界市場の評価：コンポーネント別、展開別、用途別、エンドユーザー別、地域別、機会、予測（2017年～2031年）

Retail Automation Market Assessment, By Component, By Deployment, By Application, By End-user, By Region, Opportunities, and Forecast, 2017-2031F
出版日: | 発行: Market Xcel - Markets and Data | ページ情報: 英文 223 Pages | 納期: 3～5営業日

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価格
価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=156.76円
リテールオートメーションの世界市場の評価：コンポーネント別、展開別、用途別、エンドユーザー別、地域別、機会、予測（2017年～2031年）
出版日: 2024年01月24日
発行: Market Xcel - Markets and Data
ページ情報: 英文 223 Pages
納期: 3～5営業日
  • 全表示
  • 概要
  • 図表
  • 目次
概要

世界のリテールオートメーションの市場規模は、2023年の154億1,000万米ドルから2031年に389億8,000万米ドルに達し、2024年～2031年の予測期間にCAGRで12.3％の成長が見込まれています。リテールオートメーションには、自動精算キオスクや先進の在庫管理システムなどの先進の技術とソリューションの統合が含まれ、小売産業のさまざまなプロセスを合理化および最適化し、業務効率、費用対効果、消費者の期待の進化に関する課題に対処します。サプライチェーンの混乱、人件費の高騰、消費者行動の変化、さまざまな課題によって、小売産業における成功はますます困難になっています。このような環境の下、企業は熾烈な競争にさらされ、ライバルを凌駕し、急速に変化する市場力学に適応しようと活動しています。その結果、小売ビジネスにおけるさまざまな要素の自動化は、現代の小売業務に不可欠な要素へと進化しています。

小売業者は、2025年までに店舗の日常業務の70％を自動化することを目指しており、業務効率を高める技術投資を重視し、世界中でコストの削減と利益の増加を実現しています。

eコマースオートメーションが大幅な市場成長に寄与

eコマースオートメーションは変革力として台頭し、小売産業の成長に大きく寄与しています。消費者がますますオンラインショッピングにシフトする中、小売業者は自動化技術を活用してプロセスを合理化し、効率を高め、シームレスなデジタルショッピング体験を提供しています。市場成長の主な促進要因の1つに、自動注文処理システムの採用があります。eコマースプラットフォームは、注文のピッキング、包装、出荷などの作業を自動化する先進の倉庫管理システムを展開しています。これは注文処理プロセスを加速させるだけでなく、エラーや運用コストを削減し、顧客満足度の向上につながります。さらに、eコマースオートメーションにおけるAIと機械学習（ML）の統合は、顧客との対話に革命をもたらしています。AIを搭載したチャットボットやバーチャルアシスタントは、リアルタイムのサポート、パーソナライズされた商品の推奨、効率的な問題解決を提供することで、カスタマーサービスを強化しています。これらの自動化されたツールは、全体的なショッピング体験を向上させながら、顧客のロイヤリティと維持に寄与しています。

例えば、2023年10月、は検索機能を強化するためにジェネレーティブAIを統合し、ARとAIの機能を拡張しました。この展開の狙いは、客の複雑な購入をナビゲートし、商品の特徴に優先順位をつけ、簡潔なレビューの要約を提示することを支援することです。さらに、Walmartは現在、ウェブサイト上での音声アシストによるハンズフリーショッピングツールの試験段階にあります。この試験には、音声コマンドの実現可能性の評価、音声アシスタントとの会話、集荷および配達時間帯の予約の促進などが含まれます。このような革新的な取り組みは、先進の技術を活用し、顧客により直感的で合理的なショッピング体験を提供するというWalmartのコミットメントを示しています。

リテールオートメーションプロセスを促進するロボティクスとAIの店舗内経営

ロボティクスとAIの店舗内経営への統合は、従来の小売情勢に革命をもたらし、効率性、顧客体験、ビジネス全体のパフォーマンスを高める多くのメリットを提供しています。自動化されたロボットシステムは、商品の追跡、計数、補充を効率化することができます。コンピュータービジョン技術を搭載したドローンやロボットデバイスは、在庫チェックを行い、正確性を確保し、従来手作業で行っていた棚卸しにかかる時間と労力を削減することができます。AIアルゴリズムは需要予測とサプライチェーンの最適化に寄与します。AIは市場動向、過去の販売データ、外部要因を分析することで、消費者需要をより正確に予測することができます。その結果、小売業者は在庫レベルを最適化し、在庫切れを減らし、過剰在庫の状況を最小化することができます。

当レポートでは、世界のリテールオートメーション市場について調査分析し、市場規模と予測、市場力学、主要企業情勢と見通しなどを提供しています。

目次

第1章 調査手法

第2章 プロジェクトの範囲と定義

第3章 リテールオートメーション市場に対するCOVID-19の影響

第4章 エグゼクティブサマリー

第5章 リテールオートメーション市場の見通し（2017年～2031年）

  • 市場規模と予測
    • 金額
  • コンポーネント別
    • ハードウェア
    • ソフトウェア
    • サービス
  • 展開別
    • オンプレミス
    • クラウド
  • 用途別
    • eコマース
    • 在庫・倉庫管理
    • ロボットとAIによる店内業務
    • セキュリティ・監視
    • その他
  • エンドユーザー別
    • ハイパーマーケット
    • スーパーマーケット
    • 小売薬局
    • ガソリンスタンド
    • その他
  • 地域別
    • 北米
    • 欧州
    • 南米
    • アジア太平洋
    • 中東・アフリカ
  • 市場シェア：企業別（2023年）

第6章 リテールオートメーション市場の見通し：地域別（2017年～2031年）

  • 北米
    • 市場規模と予測
    • コンポーネント別
    • 展開別
    • 用途別
    • エンドユーザー別
    • 米国
    • カナダ
    • メキシコ
  • 欧州
    • ドイツ
    • フランス
    • イタリア
    • 英国
    • ロシア
    • オランダ
    • スペイン
    • トルコ
    • ポーランド
  • 南米
    • ブラジル
    • アルゼンチン
  • アジア太平洋
    • インド
    • 中国
    • 日本
    • オーストラリア
    • ベトナム
    • 韓国
    • インドネシア
    • フィリピン
  • 中東・アフリカ
    • サウジアラビア
    • アラブ首長国連邦
    • 南アフリカ

第7章 市場マッピング（2023年）

  • コンポーネント別
  • 展開別
  • 用途別
  • エンドユーザー別
  • 地域別

第8章 マクロ環境と産業構造

  • PESTEL分析
  • ポーターのファイブフォース分析

第9章 市場力学

  • 成長促進要因
  • 成長抑制要因（課題、抑制要因）

第10章 主要企業情勢

  • マーケットリーダー上位5社の競合マトリクス
  • マーケットリーダー上位5社の市場収益分析（2023年）
  • 合併と買収/合弁事業（該当する場合）
  • SWOT分析（市場参入企業5社）
  • 特許分析（該当する場合）

第11章 価格分析（該当する場合）

第12章 ケーススタディ（該当する場合）

第13章 主要企業の見通し

  • Zebra Technologies Corporation
  • Fujitsu Limited
  • Diebold Nixdorf Incorporated
  • Honeywell International Inc.
  • NCR Corporation
  • Toshiba Global Commerce Solutions, Inc.
  • Pricer AB
  • Diebold Nixdorf, Inc.
  • Datalogic S.p.A.
  • E&K Automation GmbH

第14章 戦略的推奨事項

第15章 当社について、免責事項

図表

List of Tables

  • Table 1. Pricing Analysis of Products from Key Players
  • Table 2. Competition Matrix of Top 5 Market Leaders
  • Table 3. Mergers & Acquisitions/ Joint Ventures (If Applicable)
  • Table 4. About Us - Regions and Countries Where We Have Executed Client Projects

List of Figures

  • Figure 1. Global Retail Automation Market, By Value, In USD Billion, 2017-2031F
  • Figure 2. Global Retail Automation Market Share (%), By Component, 2017-2031F
  • Figure 3. Global Retail Automation Market Share (%), By Deployment, 2017-2031F
  • Figure 4. Global Retail Automation Market Share (%), By Application, 2017-2031F
  • Figure 5. Global Retail Automation Market Share (%), By End-user, 2017-2031F
  • Figure 6. Global Retail Automation Market Share (%), By Region, 2017-2031F
  • Figure 7. North America Retail Automation Market, By Value, In USD Billion, 2017-2031F
  • Figure 8. North America Retail Automation Market Share (%), By Component, 2017-2031F
  • Figure 9. North America Retail Automation Market Share (%), By Deployment, 2017-2031F
  • Figure 10. North America Retail Automation Market Share (%), By Application, 2017-2031F
  • Figure 11. North America Retail Automation Market Share (%), By End-user, 2017-2031F
  • Figure 12. North America Retail Automation Market Share (%), By Country, 2017-2031F
  • Figure 13. United States Retail Automation Market, By Value, In USD Billion, 2017-2031F
  • Figure 14. United States Retail Automation Market Share (%), By Component, 2017-2031F
  • Figure 15. United States Retail Automation Market Share (%), By Deployment, 2017-2031F
  • Figure 16. United States Retail Automation Market Share (%), By Application, 2017-2031F
  • Figure 17. United States Retail Automation Market Share (%), By End-user, 2017-2031F
  • Figure 18. Canada Retail Automation Market, By Value, In USD Billion, 2017-2031F
  • Figure 19. Canada Retail Automation Market Share (%), By Component, 2017-2031F
  • Figure 20. Canada Retail Automation Market Share (%), By Deployment, 2017-2031F
  • Figure 21. Canada Retail Automation Market Share (%), By Application, 2017-2031F
  • Figure 22. Canada Retail Automation Market Share (%), By End-user, 2017-2031F
  • Figure 23. Mexico Retail Automation Market, By Value, In USD Billion, 2017-2031F
  • Figure 24. Mexico Retail Automation Market Share (%), By Component, 2017-2031F
  • Figure 25. Mexico Retail Automation Market Share (%), By Deployment, 2017-2031F
  • Figure 26. Mexico Retail Automation Market Share (%), By Application, 2017-2031F
  • Figure 27. Mexico Retail Automation Market Share (%), By End-user, 2017-2031F
  • Figure 28. Europe Retail Automation Market, By Value, In USD Billion, 2017-2031F
  • Figure 29. Europe Retail Automation Market Share (%), By Component, 2017-2031F
  • Figure 30. Europe Retail Automation Market Share (%), By Deployment, 2017-2031F
  • Figure 31. Europe Retail Automation Market Share (%), By Application, 2017-2031F
  • Figure 32. Europe Retail Automation Market Share (%), By End-user, 2017-2031F
  • Figure 33. Europe Retail Automation Market Share (%), By Country, 2017-2031F
  • Figure 34. Germany Retail Automation Market, By Value, In USD Billion, 2017-2031F
  • Figure 35. Germany Retail Automation Market Share (%), By Component, 2017-2031F
  • Figure 36. Germany Retail Automation Market Share (%), By Deployment, 2017-2031F
  • Figure 37. Germany Retail Automation Market Share (%), By Application, 2017-2031F
  • Figure 38. Germany Retail Automation Market Share (%), By End-user, 2017-2031F
  • Figure 39. France Retail Automation Market, By Value, In USD Billion, 2017-2031F
  • Figure 40. France Retail Automation Market Share (%), By Component, 2017-2031F
  • Figure 41. France Retail Automation Market Share (%), By Deployment, 2017-2031F
  • Figure 42. France Retail Automation Market Share (%), By Application, 2017-2031F
  • Figure 43. France Retail Automation Market Share (%), By End-user, 2017-2031F
  • Figure 44. Italy Retail Automation Market, By Value, In USD Billion, 2017-2031F
  • Figure 45. Italy Retail Automation Market Share (%), By Component, 2017-2031F
  • Figure 46. Italy Retail Automation Market Share (%), By Deployment, 2017-2031F
  • Figure 47. Italy Retail Automation Market Share (%), By Application, 2017-2031F
  • Figure 48. Italy Retail Automation Market Share (%), By End-user, 2017-2031F
  • Figure 49. United Kingdom Retail Automation Market, By Value, In USD Billion, 2017-2031F
  • Figure 50. United Kingdom Retail Automation Market Share (%), By Component, 2017-2031F
  • Figure 51. United Kingdom Retail Automation Market Share (%), By Deployment, 2017-2031F
  • Figure 52. United Kingdom Retail Automation Market Share (%), By Application, 2017-2031F
  • Figure 53. United Kingdom Retail Automation Market Share (%), By End-user, 2017-2031F
  • Figure 54. Russia Retail Automation Market, By Value, In USD Billion, 2017-2031F
  • Figure 55. Russia Retail Automation Market Share (%), By Component, 2017-2031F
  • Figure 56. Russia Retail Automation Market Share (%), By Deployment, 2017-2031F
  • Figure 57. Russia Retail Automation Market Share (%), By Application, 2017-2031F
  • Figure 58. Russia Retail Automation Market Share (%), By End-user, 2017-2031F
  • Figure 59. Netherlands Retail Automation Market, By Value, In USD Billion, 2017-2031F
  • Figure 60. Netherlands Retail Automation Market Share (%), By Component, 2017-2031F
  • Figure 61. Netherlands Retail Automation Market Share (%), By Deployment, 2017-2031F
  • Figure 62. Netherlands Retail Automation Market Share (%), By Application, 2017-2031F
  • Figure 63. Netherlands Retail Automation Market Share (%), By End-user, 2017-2031F
  • Figure 64. Spain Retail Automation Market, By Value, In USD Billion, 2017-2031F
  • Figure 65. Spain Retail Automation Market Share (%), By Component, 2017-2031F
  • Figure 66. Spain Retail Automation Market Share (%), By Deployment, 2017-2031F
  • Figure 67. Spain Retail Automation Market Share (%), By Application, 2017-2031F
  • Figure 68. Spain Retail Automation Market Share (%), By End-user, 2017-2031F
  • Figure 69. Turkey Retail Automation Market, By Value, In USD Billion, 2017-2031F
  • Figure 70. Turkey Retail Automation Market Share (%), By Component, 2017-2031F
  • Figure 71. Turkey Retail Automation Market Share (%), By Deployment, 2017-2031F
  • Figure 72. Turkey Retail Automation Market Share (%), By Application, 2017-2031F
  • Figure 73. Turkey Retail Automation Market Share (%), By End-user, 2017-2031F
  • Figure 74. Poland Retail Automation Market, By Value, In USD Billion, 2017-2031F
  • Figure 75. Poland Retail Automation Market Share (%), By Component, 2017-2031F
  • Figure 76. Poland Retail Automation Market Share (%), By Deployment, 2017-2031F
  • Figure 77. Poland Retail Automation Market Share (%), By Application, 2017-2031F
  • Figure 78. Poland Retail Automation Market Share (%), By End-user, 2017-2031F
  • Figure 79. South America Retail Automation Market, By Value, In USD Billion, 2017-2031F
  • Figure 80. South America Retail Automation Market Share (%), By Component, 2017-2031F
  • Figure 81. South America Retail Automation Market Share (%), By Deployment, 2017-2031F
  • Figure 82. South America Retail Automation Market Share (%), By Application, 2017-2031F
  • Figure 83. South America Retail Automation Market Share (%), By End-user, 2017-2031F
  • Figure 84. South America Retail Automation Market Share (%), By Country, 2017-2031F
  • Figure 85. Brazil Retail Automation Market, By Value, In USD Billion, 2017-2031F
  • Figure 86. Brazil Retail Automation Market Share (%), By Component, 2017-2031F
  • Figure 87. Brazil Retail Automation Market Share (%), By Deployment, 2017-2031F
  • Figure 88. Brazil Retail Automation Market Share (%), By Application, 2017-2031F
  • Figure 89. Brazil Retail Automation Market Share (%), By End-user, 2017-2031F
  • Figure 90. Argentina Retail Automation Market, By Value, In USD Billion, 2017-2031F
  • Figure 91. Argentina Retail Automation Market Share (%), By Component, 2017-2031F
  • Figure 92. Argentina Retail Automation Market Share (%), By Deployment, 2017-2031F
  • Figure 93. Argentina Retail Automation Market Share (%), By Application, 2017-2031F
  • Figure 94. Argentina Retail Automation Market Share (%), By End-user, 2017-2031F
  • Figure 95. Asia-Pacific Retail Automation Market, By Value, In USD Billion, 2017-2031F
  • Figure 96. Asia-Pacific Retail Automation Market Share (%), By Component, 2017-2031F
  • Figure 97. Asia-Pacific Retail Automation Market Share (%), By Deployment, 2017-2031F
  • Figure 98. Asia-Pacific Retail Automation Market Share (%), By Application, 2017-2031F
  • Figure 99. Asia-Pacific Retail Automation Market Share (%), By End-user, 2017-2031F
  • Figure 100. Asia-Pacific Retail Automation Market Share (%), By Country, 2017-2031F
  • Figure 101. India Retail Automation Market, By Value, In USD Billion, 2017-2031F
  • Figure 102. India Retail Automation Market Share (%), By Component, 2017-2031F
  • Figure 103. India Retail Automation Market Share (%), By Deployment, 2017-2031F
  • Figure 104. India Retail Automation Market Share (%), By Application, 2017-2031F
  • Figure 105. India Retail Automation Market Share (%), By End-user, 2017-2031F
  • Figure 106. China Retail Automation Market, By Value, In USD Billion, 2017-2031F
  • Figure 107. China Retail Automation Market Share (%), By Component, 2017-2031F
  • Figure 108. China Retail Automation Market Share (%), By Deployment, 2017-2031F
  • Figure 109. China Retail Automation Market Share (%), By Application, 2017-2031F
  • Figure 110. China Retail Automation Market Share (%), By End-user, 2017-2031F
  • Figure 111. Japan Retail Automation Market, By Value, In USD Billion, 2017-2031F
  • Figure 112. Japan Retail Automation Market Share (%), By Component, 2017-2031F
  • Figure 113. Japan Retail Automation Market Share (%), By Deployment, 2017-2031F
  • Figure 114. Japan Retail Automation Market Share (%), By Application, 2017-2031F
  • Figure 115. Japan Retail Automation Market Share (%), By End-user, 2017-2031F
  • Figure 116. Australia Retail Automation Market, By Value, In USD Billion, 2017-2031F
  • Figure 117. Australia Retail Automation Market Share (%), By Component, 2017-2031F
  • Figure 118. Australia Retail Automation Market Share (%), By Deployment, 2017-2031F
  • Figure 119. Australia Retail Automation Market Share (%), By Application, 2017-2031F
  • Figure 120. Australia Retail Automation Market Share (%), By End-user, 2017-2031F
  • Figure 121. Vietnam Retail Automation Market, By Value, In USD Billion, 2017-2031F
  • Figure 122. Vietnam Retail Automation Market Share (%), By Component, 2017-2031F
  • Figure 123. Vietnam Retail Automation Market Share (%), By Deployment, 2017-2031F
  • Figure 124. Vietnam Retail Automation Market Share (%), By Application, 2017-2031F
  • Figure 125. Vietnam Retail Automation Market Share (%), By End-user, 2017-2031F
  • Figure 126. South Korea Retail Automation Market, By Value, In USD Billion, 2017-2031F
  • Figure 127. South Korea Retail Automation Market Share (%), By Component, 2017-2031F
  • Figure 128. South Korea Retail Automation Market Share (%), By Deployment, 2017-2031F
  • Figure 129. South Korea Retail Automation Market Share (%), By Application, 2017-2031F
  • Figure 130. South Korea Retail Automation Market Share (%), By End-user, 2017-2031F
  • Figure 131. Indonesia Retail Automation Market, By Value, In USD Billion, 2017-2031F
  • Figure 132. Indonesia Retail Automation Market Share (%), By Component, 2017-2031F
  • Figure 133. Indonesia Retail Automation Market Share (%), By Deployment, 2017-2031F
  • Figure 134. Indonesia Retail Automation Market Share (%), By Application, 2017-2031F
  • Figure 135. Indonesia Retail Automation Market Share (%), By End-user, 2017-2031F
  • Figure 136. Philippines Retail Automation Market, By Value, In USD Billion, 2017-2031F
  • Figure 137. Philippines Retail Automation Market Share (%), By Component, 2017-2031F
  • Figure 138. Philippines Retail Automation Market Share (%), By Deployment, 2017-2031F
  • Figure 139. Philippines Retail Automation Market Share (%), By Application, 2017-2031F
  • Figure 140. Philippines Retail Automation Market Share (%), By End-user, 2017-2031F
  • Figure 141. Middle East & Africa Retail Automation Market, By Value, In USD Billion, 2017-2031F
  • Figure 142. Middle East & Africa Retail Automation Market Share (%), By Component, 2017-2031F
  • Figure 143. Middle East & Africa Retail Automation Market Share (%), By Deployment, 2017-2031F
  • Figure 144. Middle East & Africa Retail Automation Market Share (%), By Application, 2017-2031F
  • Figure 145. Middle East & Africa Retail Automation Market Share (%), By End-user, 2017-2031F
  • Figure 146. Middle East & Africa Retail Automation Market Share (%), By Country, 2017-2031F
  • Figure 147. Saudi Arabia Retail Automation Market, By Value, In USD Billion, 2017-2031F
  • Figure 148. Saudi Arabia Retail Automation Market Share (%), By Component, 2017-2031F
  • Figure 149. Saudi Arabia Retail Automation Market Share (%), By Deployment, 2017-2031F
  • Figure 150. Saudi Arabia Retail Automation Market Share (%), By Application, 2017-2031F
  • Figure 151. Saudi Arabia Retail Automation Market Share (%), By End-user, 2017-2031F
  • Figure 152. UAE Retail Automation Market, By Value, In USD Billion, 2017-2031F
  • Figure 153. UAE Retail Automation Market Share (%), By Component, 2017-2031F
  • Figure 154. UAE Retail Automation Market Share (%), By Deployment, 2017-2031F
  • Figure 155. UAE Retail Automation Market Share (%), By Application, 2017-2031F
  • Figure 156. UAE Retail Automation Market Share (%), By End-user, 2017-2031F
  • Figure 157. South Africa Retail Automation Market, By Value, In USD Billion, 2017-2031F
  • Figure 158. South Africa Retail Automation Market Share (%), By Component, 2017-2031F
  • Figure 159. South Africa Retail Automation Market Share (%), By Deployment, 2017-2031F
  • Figure 160. South Africa Retail Automation Market Share (%), By Application, 2017-2031F
  • Figure 161. South Africa Retail Automation Market Share (%), By End-user, 2017-2031F
  • Figure 162. By Component Map-Market Size (USD Billion) & Growth Rate (%), 2023
  • Figure 163. By Deployment Map-Market Size (USD Billion) & Growth Rate (%), 2023
  • Figure 164. By Application Map-Market Size (USD Billion) & Growth Rate (%), 2023
  • Figure 165. By End-user Map-Market Size (USD Billion) & Growth Rate (%), 2023
  • Figure 166. By Region Map-Market Size (USD Billion) & Growth Rate (%), 2023
目次
Product Code: MX10873

Retail automation market is projected to witness a CAGR of 12.3% during the forecast period 2024-2031, growing from USD 15.41 billion in 2023 to USD 38.98 billion in 2031. Retail automation involves the integration of advanced technologies and solutions, such as automated checkout kiosks and advanced inventory management systems, to streamline and optimize various processes within the retail industry, addressing challenges related to operational efficiency, cost-effectiveness, and evolving consumer expectations. Thriving in the retail sector has become increasingly challenging, characterized by disruptions in the supply chain, rising labor expenses, shifting consumer behaviors, and assorted hurdles. This environment places businesses in fierce competition, striving to surpass rivals and adjust to the swiftly changing market dynamics. Consequently, the automation of various facets within the retail business has evolved into a vital element in contemporary retail operations.

Retailers aim to automate as much as 70% of routine store tasks by 2025, emphasizing technological investments that enhance operational efficiency, resulting in lowered costs and increased profits worldwide.

E-commerce Automation Contributing Significant Market Growth

E-commerce automation is emerging as a transformative force and contributing to the growth of the retail industry significantly. As consumers increasingly shift towards online shopping, retailers leverage automation technologies to streamline processes, enhance efficiency, and deliver a seamless digital shopping experience. One of the primary drivers of market growth includes the adoption of automated order fulfillment systems. E-commerce platforms are deploying advanced warehouse management systems for automation of tasks such as order picking, packing, and shipping. This not only accelerates the order fulfillment process but also reduces errors and operational costs, leading to improved customer satisfaction. Additionally, the integration of artificial intelligence (AI) and machine learning (ML) in e-commerce automation is revolutionizing customer interactions. AI-powered chatbots and virtual assistants enhance customer service by providing real-time support, personalized product recommendations, and efficient issue resolution. These automated tools contribute to customer loyalty and retention while enhancing the overall shopping experience.

For instance, in October 2023, Walmart integrated generative AI to enhance its search functionalities, expanding its array of augmented reality (AR) and artificial intelligence (AI) features. The deployment aims to assist shoppers in navigating intricate purchases, prioritize product features, and present concise review summaries. Additionally, Walmart is currently in the testing phase of a hands-free shopping tool with voice assistance on its website. This trial includes assessing the feasibility of voice commands, engaging in conversations with a voice assistant, and facilitating the booking of pickup and delivery time slots. These innovative initiatives underscore Walmart's commitment to leveraging advanced technologies to provide a more intuitive and streamlined shopping experience for its customers.

Robotics and AI In-Store Operations to Facilitate Retail Automation Process

The integration of robotics and AI in in-store retail operations is revolutionizing the traditional retail landscape, offering many benefits that enhance efficiency, customer experience, and the overall performance of business. Automated robotics systems can streamline the tracking, counting, and restocking of products. Drones or robotic devices equipped with computer vision technology can perform inventory checks, ensuring accuracy and reducing the time and labor traditionally associated with manual stocktaking. AI algorithms contribute to demand forecasting and supply chain optimization. AI can predict consumer demand more accurately by analyzing market trends, historical sales data, and external factors. This, in turn, enables retailers to optimize their inventory levels, reduce stockouts, and minimize overstock situations.

AI-driven chatbots and virtual assistants enhance the in-store experience. These intelligent systems can answer customer queries, provide product information, and assist with personalized recommendations. AI-powered systems learn and adapt based on customer interactions, continually improving their ability to address customer needs effectively. In-store robotics also contribute to the checkout process. Automated checkout systems, such as self-service kiosks, enhance the overall customer experience, including reducing waiting times. Additionally, robots can be employed for tasks like restocking shelves, cleaning, and even guiding customers to specific products within the store.

For instance, in October 2023, Amazon, the retail giant, initiated a trial phase for humanoid robots in one of its US warehouses with the intention of automating operational tasks. According to The Guardian, Amazon stated that Digit, the bipedal robot, is capable of gripping and lifting items. The current application of the device involves the movement of empty tote boxes within the warehouse. Nonetheless, this introduction has sparked concerns regarding the potential impact on the company's workforce, which comprises nearly 1.5 million human employees.

Omni Channel Retailing Driving Retail Automation Market Growth

In the context of retail automation, omnichannel retailing refers to the integration of automated systems and technologies across various channels, creating a unified and seamless shopping experience for customers. This approach leverages retail automation to connect brick-and-mortar stores, online platforms, and mobile applications, providing customers with consistent and personalized interactions at every touchpoint. Automation enables collecting and analyzing customer data from multiple channels to personalize marketing efforts, recommendations, and promotions. For example, if a customer browses online and then visits a physical store, the automation system can provide personalized suggestions based on their online interactions. Customers can effortlessly switch between channels during their shopping journey with retail automation. They can also browse products online, add items to their cart via a mobile app, and then choose to pick up the items from a physical store. Retail automation ensures that the transition between these channels is smooth and convenient.

Another instance of such a trend includes Starbucks, which has seamlessly integrated its mobile app, loyalty program, and physical stores to create an omnichannel experience. Customers can order and pay for drinks through the mobile app, accumulate loyalty points, and then pick up their orders at a nearby Starbucks store. The company has successfully merged digital and in-store elements for a cohesive customer journey.

North America Dominates the Retail Automation Market

North America is the dominant force in the retail automation market, exemplifying a robust and technologically advanced retail landscape. This region's leadership in the market is driven by a convergence of factors, including a high level of technological adoption, a mature retail sector, and a strong emphasis on enhancing customer experiences.

The United States and Canada showcase a proactive approach to embracing retail automation technologies. Advanced point-of-sale (POS) systems, self-service kiosks, and sophisticated inventory management solutions are widely implemented across various retail establishments. The region's retailers prioritize efficiency gains, cost reduction, and staying at the forefront of technological trends to remain competitive in the dynamic market.

Moreover, the North American retail sector exhibits a notable trend toward omnichannel retailing, where online and offline shopping experiences seamlessly integrate. This requires sophisticated automation solutions that cater to both e-commerce and brick-and-mortar operations. The pervasive use of AI and machine learning (ML) technologies further contributes to the region's dominance, enabling data-driven decision-making, personalized customer interactions, and optimized supply chain management.

Government Initiatives

The central government in India has approved for 100% Foreign Direct Investment (FDI) in online retail of goods and services through the automatic route. Furthermore, there is noteworthy information regarding categorizing retail and wholesale trades as Micro, Small, and Medium Enterprises (MSMEs). This classification will enable these trades to avail loans designated for the priority sector. The government's proactive encouragement of digital transformation has proven to be a significant and positive development, and the retail industry stands as one of several sectors reaping the rewards of this groundbreaking innovation.

Impact of COVID-19

The COVID-19 pandemic exerted a profound impact on the retail automation market. With lockdowns, social distancing measures, and changes in consumer behavior, retailers are accelerating their adoption of automation technologies to address challenges and enhance operational resilience. The demand for contactless shopping experiences led to an increased deployment of self-checkout kiosks, touchless payment systems, and robotic solutions for tasks like inventory management and order fulfillment. The pandemic also underscored the importance of e-commerce, prompting retailers to invest in automated solutions for online order processing and delivery. Supply chain disruptions further drove the adoption of automation to ensure efficient inventory management and seamless logistics. Overall, COVID-19 acted as a catalyst, expediting the integration of retail automation solutions to meet evolving consumer expectations and navigate the uncertainties posed by the pandemic.

Key Players Landscape and Outlook

The retail automation market is expanding due to the increasing emphasis placed by companies worldwide on establishing e-commerce infrastructure. Furthermore, the market expansion is exponentially facilitated by investments made by companies to enhance research and development (R&D) resources, engage in collaboration projects, bolster marketing efforts, and expand distribution networks. These factors collectively contribute to the rapid expansion of the market.

In October 2022, Focal Systems, a prominent retail automation provider, entered partnership with Piggly Wiggly Midwest outlets. Piggly Wiggly Midwest is set to initiate a trial of the Focal Operating System (FocalOS) across its stores in Wisconsin and Illinois. The core aim of this collaboration is to elevate the customer experience through utilizing FocalOS to digitize and automate diverse facets of their operations. This encompasses processes, such as ordering, inventory management, merchandising, and managing in-store personnel, all contributing to an enhanced and streamlined business environment.

Table of Contents

1. Research Methodology

2. Project Scope & Definitions

3. Impact of COVID-19 on Retail Automation Market

4. Executive Summary

5. Retail Automation Market Outlook, 2017-2031F

  • 5.1. Market Size & Forecast
    • 5.1.1. By Value
  • 5.2. By Component
    • 5.2.1. Hardware
      • 5.2.1.1. Self-checkout systems
      • 5.2.1.2. POS System
      • 5.2.1.3. RFID and Barcode Scanners
      • 5.2.1.4. Vending Machines
      • 5.2.1.5. Others
    • 5.2.2. Software
      • 5.2.2.1. ERP
      • 5.2.2.2. Accounting
      • 5.2.2.3. CRM
      • 5.2.2.4. Others
    • 5.2.3. Services
  • 5.3. By Deployment
    • 5.3.1. On-premises
    • 5.3.2. Cloud
  • 5.4. By Application
    • 5.4.1. Ecommerce
    • 5.4.2. Inventory & Warehouse Management
    • 5.4.3. Robotics and AI In-Store Operations
    • 5.4.4. Security & Surveillance
    • 5.4.5. Others
  • 5.5. By End-user
    • 5.5.1. Hypermarket
    • 5.5.2. Supermarket
    • 5.5.3. Retail Pharmacies
    • 5.5.4. Fuel Stations
    • 5.5.5. Others
  • 5.6. By Region
    • 5.6.1. North America
    • 5.6.2. Europe
    • 5.6.3. South America
    • 5.6.4. Asia-Pacific
    • 5.6.5. Middle East and Africa
  • 5.7. By Company Market Share (%), 2023

6. Retail Automation Market Outlook, By Region, 2017-2031F

  • 6.1. North America*
    • 6.1.1. Market Size & Forecast
      • 6.1.1.1. By Value
    • 6.1.2. By Component
      • 6.1.2.1. Hardware
      • 6.1.2.1.1. Self-checkout systems
      • 6.1.2.1.2. POS System
      • 6.1.2.1.3. RFID and Barcode Scanners
      • 6.1.2.1.4. Vending Machines
      • 6.1.2.1.5. Others
      • 6.1.2.2. Software
      • 6.1.2.2.1. ERP
      • 6.1.2.2.2. Accounting
      • 6.1.2.2.3. CRM
      • 6.1.2.2.4. Others
      • 6.1.2.3. Services
    • 6.1.3. By Deployment
      • 6.1.3.1. On-premises
      • 6.1.3.2. Cloud
    • 6.1.4. By Application
      • 6.1.4.1. Ecommerce
      • 6.1.4.2. Inventory & Warehouse Management
      • 6.1.4.3. Robotics and AI In-Store Operations
      • 6.1.4.4. Security & Surveillance
      • 6.1.4.5. Others
    • 6.1.5. By End-user
      • 6.1.5.1. Hypermarket
      • 6.1.5.2. Supermarket
      • 6.1.5.3. Retail Pharmacies
      • 6.1.5.4. Fuel Stations
      • 6.1.5.5. Others
    • 6.1.6. United States*
      • 6.1.6.1. Market Size & Forecast
      • 6.1.6.1.1. By Value
      • 6.1.6.2. By Component
      • 6.1.6.2.1. Hardware
      • 6.1.6.2.1.1. Self-checkout systems
      • 6.1.6.2.1.2. POS System
      • 6.1.6.2.1.3. RFID and Barcode Scanners
      • 6.1.6.2.1.4. Vending Machines
      • 6.1.6.2.1.5. Others
      • 6.1.6.2.2. Software
      • 6.1.6.2.2.1. ERP
      • 6.1.6.2.2.2. Accounting
      • 6.1.6.2.2.3. CRM
      • 6.1.6.2.2.4. Others
      • 6.1.6.2.3. Services
      • 6.1.6.3. By Deployment
      • 6.1.6.3.1. On-premises
      • 6.1.6.3.2. Cloud
      • 6.1.6.4. By Application
      • 6.1.6.4.1. Ecommerce
      • 6.1.6.4.2. Inventory & Warehouse Management
      • 6.1.6.4.3. Robotics and AI In-Store Operations
      • 6.1.6.4.4. Security & Surveillance
      • 6.1.6.4.5. Others
      • 6.1.6.5. By End-user
      • 6.1.6.5.1. Hypermarket
      • 6.1.6.5.2. Supermarket
      • 6.1.6.5.3. Retail Pharmacies
      • 6.1.6.5.4. Fuel Stations
      • 6.1.6.5.5. Others
    • 6.1.7. Canada
    • 6.1.8. Mexico

All segments will be provided for all regions and countries covered:

  • 6.2. Europe
    • 6.2.1. Germany
    • 6.2.2. France
    • 6.2.3. Italy
    • 6.2.4. United Kingdom
    • 6.2.5. Russia
    • 6.2.6. Netherlands
    • 6.2.7. Spain
    • 6.2.8. Turkey
    • 6.2.9. Poland
  • 6.3. South America
    • 6.3.1. Brazil
    • 6.3.2. Argentina
  • 6.4. Asia-Pacific
    • 6.4.1. India
    • 6.4.2. China
    • 6.4.3. Japan
    • 6.4.4. Australia
    • 6.4.5. Vietnam
    • 6.4.6. South Korea
    • 6.4.7. Indonesia
    • 6.4.8. Philippines
  • 6.5. Middle East & Africa
    • 6.5.1. Saudi Arabia
    • 6.5.2. UAE
    • 6.5.3. South Africa

7. Market Mapping, 2023

  • 7.1. By Component
  • 7.2. By Deployment
  • 7.3. By Application
  • 7.4. By End-user
  • 7.5. By Region

8. Macro Environment and Industry Structure

  • 8.1. PESTEL Analysis
  • 8.2. Porter's Five Forces Analysis

9. Market Dynamics

  • 9.1. Growth Drivers
  • 9.2. Growth Inhibitors (Challenges, Restraints)

10. Key Players Landscape

  • 10.1. Competition Matrix of Top Five Market Leaders
  • 10.2. Market Revenue Analysis of Top Five Market Leaders (in %, 2023)
  • 10.3. Mergers and Acquisitions/Joint Ventures (If Applicable)
  • 10.4. SWOT Analysis (For Five Market Players)
  • 10.5. Patent Analysis (If Applicable)

11. Pricing Analysis (If Applicable)

12. Case Studies (If applicable)

13. Key Players Outlook

  • 13.1. Zebra Technologies Corporation
    • 13.1.1. Company Details
    • 13.1.2. Key Management Personnel
    • 13.1.3. Products & Services
    • 13.1.4. Financials (As reported)
    • 13.1.5. Key Market Focus & Geographical Presence
    • 13.1.6. Recent Developments
  • 13.2. Fujitsu Limited
  • 13.3. Diebold Nixdorf Incorporated
  • 13.4. Honeywell International Inc.
  • 13.5. NCR Corporation
  • 13.6. Toshiba Global Commerce Solutions, Inc.
  • 13.7. Pricer AB
  • 13.8. Diebold Nixdorf, Inc.
  • 13.9. Datalogic S.p.A.
  • 13.10. E&K Automation GmbH

Companies mentioned above DO NOT hold any order as per market share and can be changed as per information available during research work.

14. Strategic Recommendations

15. About Us & Disclaimer