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市場調査レポート
商品コード
1172723
KYC(Know Your Customer)ソフトウェアの世界市場規模、シェア、産業動向分析レポート:コンポーネント別、展開別、企業規模別、最終用途別、地域別展望と予測、2022年~2028年Global Know Your Customer Software Market Size, Share & Industry Trends Analysis Report By Component, By Deployment, By Enterprise Size, By End-use, By Regional Outlook and Forecast, 2022 - 2028 |
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KYC(Know Your Customer)ソフトウェアの世界市場規模、シェア、産業動向分析レポート:コンポーネント別、展開別、企業規模別、最終用途別、地域別展望と予測、2022年~2028年 |
出版日: 2022年11月30日
発行: KBV Research
ページ情報: 英文 231 Pages
納期: 即納可能
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KYC(Know Your Customer)ソフトウェアの世界市場規模は、2028年までに95億米ドルに達し、予測期間中にCAGR19.7%の市場成長率で上昇すると予測されています。
KYCは、顧客デューデリジェンス(CDD)の一部であり、顧客の身元確認に従事するものです。マネーロンダリング防止(AML)における所有者のつながりや共謀、組織間のつながりを検出するため、KYC手続きは個人と企業の記録を評価するために実施されます。このプロセスでは、その人物に関連する監視リスト、制裁リスト、政治的露出人物(PEPs)リストなどのネガティブヒットが特定されます。マネーロンダリング、金融犯罪、テロ資金調達、その他の不正な活動と戦うために、CDD、リスク、コンプライアンス評価に関する最低限の基準が作成されています。
KYCはコンプライアンスマネジメントシステム(CMS)の重要な部分です。このシステムは、予想されるリスクのレベルに応じて、コンプライアンス・チェックの範囲と考慮すべき規制リスクを定義します。さらに、取引は、潜在的な奇行がないかどうか審査されます。その結果、資金の源と場所を特定することが、「Know-Your-Business-Partner」デューデリジェンスの主要な目標となっています。
COVID-19影響度分析
パンデミックの重要な動向は、柔軟な労働力を求めることであり、それは流行が沈静化した後も強まりました。企業は営業経費を節約するために、プロジェクト単位で臨時雇用者をアウトソーシングしました。補償請求、融資承認、住宅ローン休暇申請など、コンプライアンス上、個人で審査、処理、配布しなければならない国の請求や規則が増加したのです。その結果、多くの企業にとって、KYCの完了は重要な規定となっています。
市場の成長要因
KYCプロセスの合理化・迅速化
KYC(Know Your Customer)ソフトウェアの多くは、手作業による顧客管理システムに見られる高い放棄率の対策に大きく役立っています。KYCプロセスを成功させるためには、書類のコピーを持ち運ぶという時間のかかるプロセスが必要となるため、顧客はプロセスを放棄してしまい、中には検討さえしない人もいます。KYCソフトウェアの普及により、多くの企業や機関でKYCが実施されるようになり、その範囲も広がっています。KYCソフトウェアの導入により、企業は1回のKYCに要する時間を数日から数分に短縮することができます。
CDD/EDDに準拠したルールの容易な設定
KYCソフトウェアによるKYCの自動オンボーディングは、個人とその書類をリモートで確認することを支援します。これは、視覚的な本人確認ソフトウェアまたは国際的なデータベースを検索することによって行うことができます。これにより、制裁登録やPEPsのチェックが容易になり、さらに、政治的・メディア的に有害な役員や受益者のデューデリジェンスも可能になります。その結果、EDD/CDDやAMLの政府機関へのコンプライアンスが確立され、監査証跡を迅速に作成することができます。
市場抑制要因
要求される文書の種類に一貫性がないこと
デジタルインフラの障害やデータ漏えいの可能性が高いことは、KYCの実施に大きな危険をもたらします。また、個人情報の不正利用が増加していることから、多くの顧客がKYCを選択することを躊躇しています。さらに、様々な銀行、フィンテック、金融機関の間で文書の標準化が行われていないことが、KYCプロセスの複雑さをある程度まで高めています。同じ業界の異なる企業が、KYCのために異なる書類一式を要求していることが、多くの場面で確認されています。これは、企業が多くの法域で事業を展開している場合に特に当てはまります。
コンポーネントの展望
KYC(Know Your Customer)ソフトウェア市場は、コンポーネントによってソフトウェアとサービスに分類されます。サービスセグメントは、2021年の顧客保護ソフトウェア市場でかなりの成長率を調達しました。このセグメントの成長の主な要因の1つは、金融機関や銀行の業務効率の向上を支援するKYCソフトウェアサービスの能力です。
デプロイメントの展望
KYC(Know Your Customer)ソフトウェア市場は、導入形態によってオンプレミスとクラウドに分類されます。2021年のKYC(Know Your Customer)ソフトウェア市場では、オンプレミス部門がかなりの成長率を記録しました。金融機関は、オンプレミス技術を使用することで、より容易に消費者データをオンサイトで検証することができます。このカテゴリに影響を与える重要な側面の1つは、企業の敷地内で顧客データを検証し保存するオンプレミス型KYCソフトウェアの能力です。
企業規模の展望
KYC(Know Your Customer)ソフトウェア市場は、企業規模によって大企業と中小企業に分類されます。2021年のKYC(Know Your Customer)ソフトウェア市場では、中小企業(SME)セグメントが顕著な成長率を獲得しました。顧客により良い体験を提供するために、中小企業はサービスのデジタル化を進めています。世界中の企業がKYCデザインチームを設立し、中小銀行のKYC手続きの合理化を支援しています。
エンドユースの展望
KYC(Know Your Customer)ソフトウェア市場は、最終用途に基づき、BFSI、通信、政府、その他に区分されます。BFSIセグメントは、2021年の顧客情報ソフトウェア市場で最も高い収益シェアを獲得しました。世界中の様々な金融機関や銀行を通じたオンライン決済活動の増加が、セグメント成長の要因となっています。市場シェアを拡大するために、銀行やその他の金融機関は、クラウドコンピューティングや人工知能など、さまざまな最先端技術を利用しています。
地域別の展望
地域別に見ると、KYC(Know Your Customer)ソフトウェア市場は、北米、欧州、アジア太平洋、LAMEAで分析されています。北米セグメントは、2021年にknow your customerソフトウェア市場で最も高い収益シェアを記録しました。主要な市場参入企業のプレゼンスは、地域の成長を促進する重要な要素です。銀行、小売業者、その他の金融機関は、デジタル化志向の拡大により、新しいソリューションに対する需要が増加するはずです。
市場参入企業が採用している主な戦略は、製品立ち上げです。Cardinalマトリックスで提示された分析によると、Experian PLCとRELX PLC(LexisNexis Risk Solutions, Inc.)はKYC(Know Your Customer)ソフトウェア市場において先駆者です。Fenergo、Trulioo, Inc.、Acuant, Inc.などの企業は、KYC(Know Your Customer)ソフトウェア市場の主要な革新者です。
List of Figures
The Global Know Your Customer Software Market size is expected to reach $9.5 billion by 2028, rising at a market growth of 19.7% CAGR during the forecast period.
A Know Your Customer software is a program that assists in implementing KYC. Know Your Customer or KYC refers to the procedure through which a company verifies the identification of its clients. Organizations like banks, financial institutions, and other institutions and workplaces employ KYC as a method of authentication. A KYC process includes a few characteristics in order to be considered standard. Policy on customer acceptance, techniques for customer identification, management of risk, and monitoring unusual activity in consumer transactions are some of the most important functions that KYC software performs.
Any business relationship with a financial institution, bank, and company handling sensitive information, international vendor, customer, or supplier is required to go through the KYC procedure. In addition, it is crucial for organizations to conduct KYC during the contract signing and onboarding and on an ongoing basis. This is needed in order to prevent affiliation with business partners who are engaged in non-compliance with regulations and rules and financial crimes.
KYC is a part of customer due diligence (CDD) and it engages in confirming customers' identities. In order to detect ownership connections, collusion in anti-money laundering (AML), and connections between organizations, KYC procedures are implemented to evaluate personal and company records. The process identifies any negative hits, such as watch lists, sanctions lists, and politically exposed persons (PEPs) lists associated with the person. Minimum criteria for CDD, risk, and compliance assessments have been created to help combat money laundering, financial crime, terrorist financing, and other illicit activities.
KYC is an essential part of the compliance management system (CMS). The system defines the extent of compliance checks and regulatory risk needed to be considered depending on the anticipated level of risk. Additionally, transactions are reviewed for any potential odd activity. The determination of the source and location of funds is consequently a primary goal of Know-Your-Business-Partner due diligence.
COVID-19 Impact Analysis
A significant trend of the pandemic was the desire for flexible workforces, which intensified even after the outbreak subdued. Businesses outsourced contingent workers on a project-by-project basis to save operating expenses. The number of compensation claims, loan approvals, mortgage holiday requests, and other state claims and rules that must be vetted, processed, and distributed by individuals in compliance increased. As a result, for many companies' completion of KYC became a critical provision.
Market Growth Factor
Streamlining and quickening of the KYC process
Most of the know your customer software significantly helps in countering the high abandonment rates that are usually seen in the manual know your customer systems. The time-consuming process of carrying document copies for the KYC process to go through successfully renders customers to abandon the process, and some may not even consider it. The rising adoption of KYC software has eventually increased the range of KYCs being done in many companies and institutions. KYC software enables businesses to deduct the time requirements of a single KYC from days to minutes.
Easy configuration of rules to comply with CDD/EDD
The automated onboarding of KYC through the software assists in verifying individuals and their documents remotely. This can be done either through visual identity verification software or by searching international databases. This simplifies the inclusion of checking against sanctions registers and PEPs, in addition to enabling the due diligence of directors or beneficial owners for harmful political and media exposure. Consequently, this establishes compliance with governmental bodies for EDD/CDD and AML and allows quick production of audit trails.
Market Restraining Factor
Lack of consistency in the required type of document
The failure of digital infrastructure and the high probability of data breaches pose a significant danger to the implementation of KYC. In addition, the increasing instances of personal information misuse deter many customers from opting for KYC. Furthermore, the nonexistence of document standardization among the various banks, fintech, and financial institutions raises the complexity of the KYC process to some extent. It has been found on many occasions that different companies from the same industry demand different sets of documents for KYC. This is especially true in cases where a company operates in many jurisdictions.
Component Outlook
Based on component, the know your customer software market is categorized into software and services. The services segment procured a considerable growth rate in the know your customer software market in 2021. One of the main drivers of the segment's growth is the capacity of KYC software services to assist financial institutions and banks in enhancing operational effectiveness.
Deployment Outlook
Based on deployment, the know your customer software market is classified into on-premise and cloud. The on-premise segment witnessed a considerable growth rate in the know your customer software market in 2021. Financial organizations can more readily validate consumer data on-site with the use of on-premise technologies. One important aspect influencing the category is the on-premise KYC software's capacity to validate and store customer data on the premises of the firms.
Enterprise Size Outlook
On the basis of enterprise size, the know your customer software market is fragmented into large enterprises and small & medium enterprises. The small and medium enterprises (SME) segment garnered a remarkable growth rate in the know your customer software market in 2021. To give customers a better experience, small and medium-sized businesses are increasingly digitizing their services. Companies from all over the world are establishing a KYC design team to aid small and medium-sized banks in streamlining their KYC procedure.
End-use Outlook
Based on end-use, the know your customer software market is segmented into BFSI, telecom, government, and others. The BFSI segment procured the highest revenue share in the know your customer software market in 2021. Increased online payment activity through various financial institutions and banks throughout the world is responsible for segment growth. To increase their market share, banks and other financial institutions are using a wide range of cutting-edge technology, including cloud computing and artificial intelligence.
Regional Outlook
On the basis of region, the know your customer software market is analyzed across North America, Europe, Asia Pacific, and LAMEA. The North America segment recorded the highest revenue share in the know your customer software market in 2021. Major market participants' presence is a key element in promoting regional growth. Banks, retailers, and other financial organizations should see an increase in demand for new solutions due to the expanding preference for digitization.
The major strategies followed by the market participants are Product Launches. Based on the Analysis presented in the Cardinal matrix; Experian PLC and RELX PLC (LexisNexis Risk Solutions, Inc.) are the forerunners in the Know Your Customer Software Market. Companies such as Fenergo, Trulioo, Inc. and Acuant, Inc. are some of the key innovators in Know Your Customer Software Market.
The market research report covers the analysis of key stake holders of the market. Key companies profiled in the report include Pegasystems, Inc., Experian PLC, RELX PLC (LexisNexis Risk Solutions, Inc.), Fenergo, Truth Technologies, Inc., Equiniti Group plc (Siris Capital Group LLC), ACTICO GmbH, Trulioo, Inc. and Acuant, Inc.
Strategies deployed in Know Your Customer Software Market
Oct-2022: Fenergo introduced Fenergo Smart Review, a new perpetual KYC Solution. This solution aims to smoothen the periodic review process and automates the regular monitoring of client profiles for KYC Compliance through recognizing the changes for transactions, entity data, and AML Screening.
Sep-2022: Trulioo expanded its operations to Singapore and expanded its presence in Asia Pacific Region. Through starting operations in Singapore, the company expanded its offerings of compliance solutions for enhanced customer onboarding throughout the global markets.
Aug-2022: Experian signed a partnership agreement with DQ Global, a provider of data quality solutions. The partnership focuses on tackling the rising financial crime in the UK. FCA-regulated customers can access a wide view of business through the integration of DQ Global's suite of no-code FinTech products with Experian's KYC (Know Your Customer) data.
Jun-2022: Fenergo unveiled Fen-Xcelerate, a SaaS Client Lifecycle Management Solution for Mid-Sized & Boutique Financial Institutions. This solution provides end-to-end, fast, digital account opening and customer journeys in 6-12 weeks on a single platform. The solution supports integration with transaction monitoring services, its core banking systems, and a customer-facing portal, among others.
Apr-2022: Fenergo took over Sentinels, an AML (anti-money laundering) transaction monitoring company. The acquisition bolstered the due diligence process of the former company's clients through enhancing monitoring with rich KYC profiles and client behavioral data. Additionally, this acquisition helped Fenergo in delivering end-to-end Software as a Service (SaaS) based-CLM with smart transaction monitoring to financial firms.
Feb-2022: Trulioo completed the acquisition of HelloFlow, the innovative no-code, drag-and-drop builder of client onboarding, monitoring, and digital workflow solutions. Jointly, the companies are focused on optimizing the onboarding workflows to make the user experience smooth, while fulfilling the Anti-Money Laundering, Know Your Customer, and other regulatory and fraud prevention requirements.
Jan-2022: Trulioo made enhancements in GlobalGateway, its platform that has innovations in upgraded Know Your Business verification capabilities and Anti-Money Laundering (AML) watchlist and proof of address offerings. The upgrade includes UtilityID, GlobalGateway Watchlist, and upgraded Business Verification. These services, together, smoothen the onboarding of businesses and consumers. Additionally, it provides continuous monitoring for money laundering, fraud, and illicit behavior across the customer lifecycle.
Nov-2021: Experian launched Work Report, a digital verification service for payroll data-sharing consent. This service enables the customers to consent to share their payroll information digitally with other enterprises. Work Report allows a customer in confirming their identity and consent for sharing the verified income, credit information, and expenditure in a single data exchange.
Aug-2021: LexisNexis announced the acquisition of TruNarrative, a provider of automated onboarding, dynamic risk scores, and transaction monitoring. The acquisition assists the company in its fraud and financial crime compliance solutions.
May-2021: Acuant took over Hello Soda, an innovative and global provider of identity verification, KYC, and AML solutions. The acquisition reinforced Acuant's identity platform and global rank in digital identity. The combination aims to bring powerful technology and data science capabilities, the major key to unlocking trust in digital identities.
Nov-2020: Acuant announced the launch of Acuant Go No Code IDV and KYC Solutions for Agile Digital Transformation. Acuant Go delivers the fastest Go-to-market option with secure and proven technology. It is a portfolio of no-code solutions and is the fastest way to go-to-market and implement mobile and web identity verification and KYC/AML that meet regulatory, business, and customer needs.
Jul-2020: Trulioo released document verification and facial recognition feature to its EmbedID solution. These features deliver the same level of online protection to small and medium-sized businesses.
Apr-2020: Fenergo signed an original equipment manufacturing agreement with IBM, a technology company. Together, the companies aimed to develop solutions that integrate IBM's RegTech portfolio of anti-money laundering (AML) and know-your-client (KYC) solutions, all built with Watson with Fenergo's CLM offering.
Apr-2020: ACTICO came into partnership with Avaloq, a provider of digital banking solutions. The partnership aims to deliver automated and innovative compliance solutions for financial service providers and banks, based on machine learning.
Market Segments covered in the Report:
By Component
By Deployment
By Enterprise Size
By End-use
By Geography
Companies Profiled
Unique Offerings from KBV Research