クラウドITSM市場：提供サービス、展開モデル、組織規模、エンドユーザー産業別-2025-2030年の世界予測

クラウドITSM市場の2023年の市場規模は104億9,000万米ドル、2024年には119億4,000万米ドルに達すると予測され、CAGR 14.03％で成長し、2030年には263億1,000万米ドルに達すると予測されています。

クラウドITサービス管理（ITSM）とは、クラウドベースのソリューションを利用したITサービスの設計、提供、管理を指し、柔軟性、拡張性、コスト効率を提供します。クラウドITSMの必要性は、リモートワークやデジタルトランスフォーメーション・イニシアチブをサポートするダイナミックでアジャイルなITフレームワークに対する需要の高まりに後押しされています。クラウドITSMの用途は様々な業界に及び、企業はサービスリクエストの合理化、ワークフローの効率化、ITサービスデリバリーの全体的な改善を行うことができます。最終用途の範囲には、銀行、ヘルスケア、小売、製造など、効果的なITサービス管理が業務効率化に不可欠な分野が含まれます。市場考察によると、クラウドITSMの成長は、クラウドベースのソリューションへの依存度の高まり、ハイブリッド作業環境の台頭、競争が激化する中での企業の革新ニーズなどの要因に影響されています。潜在的なビジネスチャンスは、定型的なタスクを自動化し、意思決定を改善するためのAIと機械学習の統合にあります。こうした機会を捉えるための提言には、セルフサービス機能や予測分析を強化するテクノロジーへの投資が含まれます。しかし、データ・セキュリティの懸念、レガシー・システムとの統合の複雑さ、従来のITSM慣行からの変化への抵抗といった制約が大きな課題となっています。技術革新と研究開発の分野には、クラウドITSMプラットフォーム内のサイバーセキュリティ機能を強化するソリューションの開発や、シームレスなシステム間通信のための堅牢なAPI統合の研究などがあります。また、ユーザーエクスペリエンスを向上させる、ユーザー中心のモジュール式インターフェースの開発にも可能性があります。競合情勢の特徴として、テクノロジーの急速な進歩と新規市場参入者の着実な流入があり、継続的なイノベーションと適応性の必要性が強調されています。顧客からのフィードバックと市場の動向を優先して戦略計画を立てる企業は、クラウドITSMの潜在能力を最大限に活用し、この進化する市場で持続可能な成長を達成できる可能性が高いです。

市場力学：急速に進化するクラウドITSM市場の主要市場インサイトを公開

クラウドITSM市場は、需要と供給のダイナミックな相互作用によって変貌を遂げています。このような市場力学の進化を理解することで、企業は十分な情報に基づいた投資決定、戦略的決定の精緻化、そして新たなビジネスチャンスの獲得に備えることができます。これらの動向を包括的に把握することで、企業は政治的、地理的、技術的、社会的、経済的な領域にわたる様々なリスクを軽減することができるとともに、消費者行動とそれが製造コストや購買動向に与える影響をより明確に理解することができます。

• 市場促進要因
  • デジタルトランスフォーメーションへの取り組みによるクラウドITSM需要の高まり
  • クラウド導入を促進する規制当局の支援政策
  • 公共部門におけるデジタルトランスフォーメーションと電子行政への注力
• 市場抑制要因
  • レガシーシステムにクラウドITSMを採用する際の技術的制約
• 市場機会
  • クラウドITSM製品へのAI/ML技術の統合の進展
  • クラウドデータセンターへの投資の増加
• 市場の課題
  • データプライバシーとセキュリティ侵害に関する懸念

ポーターのファイブフォース：クラウドITSM市場をナビゲートする戦略ツール

ポーターのファイブフォース」フレームワークは、市場情勢の競合情勢を把握するための重要なツールです。ポーターのファイブフォース・フレームワークは、企業の競争力を評価し、戦略的機会を探るための明確な手法を提供します。このフレームワークは、企業が市場内の勢力図を評価し、新規事業の収益性を判断するのに役立ちます。これらの洞察により、企業は自社の強みを活かし、弱みに対処し、潜在的な課題を回避することができ、より強靭な市場でのポジショニングを確保することができます。

PESTLE分析：クラウドITSM市場における外部からの影響の把握

外部マクロ環境要因は、クラウドITSM市場の業績ダイナミクスを形成する上で極めて重要な役割を果たします。政治的、経済的、社会的、技術的、法的、環境的要因の分析は、これらの影響をナビゲートするために必要な情報を提供します。PESTLE要因を調査することで、企業は潜在的なリスクと機会をよりよく理解することができます。この分析により、企業は規制、消費者の嗜好、経済動向の変化を予測し、先を見越した積極的な意思決定を行う準備ができます。

市場シェア分析クラウドITSM市場における競合情勢の把握

クラウドITSM市場の詳細な市場シェア分析により、ベンダーの業績を包括的に評価することができます。企業は、収益、顧客ベース、成長率などの主要指標を比較することで、競争上のポジショニングを明らかにすることができます。この分析により、市場の集中、断片化、統合の動向が明らかになり、ベンダーは競争が激化する中で自社の地位を高める戦略的意思決定を行うために必要な知見を得ることができます。

FPNVポジショニング・マトリックスクラウドITSM市場におけるベンダーのパフォーマンス評価

FPNVポジショニングマトリックスは、クラウドITSM市場においてベンダーを評価するための重要なツールです。このマトリックスにより、ビジネス組織はベンダーのビジネス戦略と製品満足度に基づき評価することで、目標に沿った十分な情報に基づいた意思決定を行うことができます。4つの象限によってベンダーを明確かつ正確にセグメント化し、戦略目標に最適なパートナーやソリューションを特定することができます。

戦略分析と推奨クラウドITSM市場における成功への道筋を描く

クラウドITSM市場の戦略分析は、世界市場でのプレゼンス強化を目指す企業にとって不可欠です。主要なリソース、能力、業績指標を見直すことで、企業は成長機会を特定し、改善に取り組むことができます。このアプローチにより、競合情勢における課題を克服し、新たなビジネスチャンスを活かして長期的な成功を収めるための体制を整えることができます。

本レポートでは、主要な注目分野を網羅した市場の包括的な分析を提供しています：

1.市場の浸透度：現在の市場環境の詳細なレビュー、主要企業による広範なデータ、市場でのリーチと全体的な影響力の評価。

2.市場の開拓度：新興市場における成長機会を特定し、既存分野における拡大可能性を評価し、将来の成長に向けた戦略的ロードマップを提供します。

3.市場の多様化：最近の製品発売、未開拓の地域、業界の主要な進歩、市場を形成する戦略的投資を分析します。

4.競合の評価と情報：競合情勢を徹底的に分析し、市場シェア、事業戦略、製品ポートフォリオ、認証、規制当局の承認、特許動向、主要企業の技術進歩などを検証します。

5.製品開発およびイノベーション：将来の市場成長を促進すると期待される最先端技術、研究開発活動、製品イノベーションをハイライトしています。

また、利害関係者が十分な情報を得た上で意思決定できるよう、重要な質問にも答えています：

1.現在の市場規模と今後の成長予測は？

2.最高の投資機会を提供する製品、セグメント、地域はどこか？

3.市場を形成する主な技術動向と規制の影響とは？

4.主要ベンダーの市場シェアと競合ポジションは？

5.ベンダーの市場参入・撤退戦略の原動力となる収益源と戦略的機会は何か？

目次

第1章 序文

第2章 調査手法

第3章 エグゼクティブサマリー

第4章 市場の概要

第5章 市場洞察

• 市場力学
  • 促進要因
    • デジタル変革の取り組みによりクラウドITSMの需要が高まっています
    • クラウド導入を促進する支援的な規制政策
    • 公共部門のデジタル変革と電子政府への注力
  • 抑制要因
    • レガシーシステムでクラウドITSMを採用する際の技術的な制限
  • 機会
    • クラウドITSM製品にAI/MLテクノロジーを統合する進歩
    • クラウドデータセンターへの投資増加
  • 課題
    • データのプライバシーとセキュリティ侵害に関する懸念
• 市場セグメンテーション分析
  • 提供内容：組織がITSMシステムを実装、最適化、強化するのに役立つプロフェッショナルサービスの大きなメリット
  • エンドユーザー産業：BFSI部門では、ITサービスをより効果的に管理し、規制遵守を確保するために、クラウドITSMソリューションの導入が拡大しています。
• ポーターのファイブフォース分析
• PESTEL分析
  • 政治的
  • 経済
  • 社交
  • 技術的
  • 法律上
  • 環境

第6章 クラウドITSM市場：提供別

• サービス
  • マネージドサービス
  • プロフェッショナルサービス
• ソリューション
  • 資産運用管理
  • 変更管理
  • 構成管理
  • インシデント管理
  • 問題管理

第7章 クラウドITSM市場導入モデル別

• ハイブリッドクラウド
• プライベートクラウド
• パブリッククラウド

第8章 クラウドITSM市場：組織規模別

• 大企業
• 中小企業

第9章 クラウドITSM市場エンドユーザー業界別

• 銀行、金融サービス、保険
• 政府
• ヘルスケア
• ITおよび通信
• 小売り

第10章 南北アメリカのクラウドITSM市場

• アルゼンチン
• ブラジル
• カナダ
• メキシコ
• 米国

第11章 アジア太平洋地域のクラウドITSM市場

• オーストラリア
• 中国
• インド
• インドネシア
• 日本
• マレーシア
• フィリピン
• シンガポール
• 韓国
• 台湾
• タイ
• ベトナム

第12章 欧州・中東・アフリカのクラウドITSM市場

• デンマーク
• エジプト
• フィンランド
• フランス
• ドイツ
• イスラエル
• イタリア
• オランダ
• ナイジェリア
• ノルウェー
• ポーランド
• カタール
• ロシア
• サウジアラビア
• 南アフリカ
• スペイン
• スウェーデン
• スイス
• トルコ
• アラブ首長国連邦
• 英国

第13章 競合情勢

• 市場シェア分析2023
• FPNVポジショニングマトリックス, 2023
• 競合シナリオ分析
  • Eficode、ドイツのJodocusを戦略的に買収し、Atlassian Cloudの専門知識を強化
  • 4meはStatusCastの買収によりITサービス管理を強化し、インシデントコミュニケーションとサービスの信頼性を向上
  • Valiantys、GLiNTECHの戦略的買収により世界展開を強化、アジア太平洋市場拡大を目指す
• 戦略分析と提言

企業一覧

• Aisera
• Alemba
• BMC Software
• Broadcom Inc.
• EasyVista
• Efecte
• Freshworks Inc.
• GoTo
• IFS AG
• International Business Machines Corporation
• ITarian
• Ivanti
• ManageEngine by ZOHO Corp.
• Open Text Corporation
• Panorama9
• ServiceNow, Inc.
• SolarWinds Corporation
• SymphonyAI
• SysAid Group
• TeamDynamix

LIST OF FIGURES

• FIGURE 1. CLOUD ITSM MARKET RESEARCH PROCESS
• FIGURE 2. CLOUD ITSM MARKET SIZE, 2023 VS 2030
• FIGURE 3. GLOBAL CLOUD ITSM MARKET SIZE, 2018-2030 (USD MILLION)
• FIGURE 4. GLOBAL CLOUD ITSM MARKET SIZE, BY REGION, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 5. GLOBAL CLOUD ITSM MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 6. GLOBAL CLOUD ITSM MARKET SIZE, BY OFFERING, 2023 VS 2030 (%)
• FIGURE 7. GLOBAL CLOUD ITSM MARKET SIZE, BY OFFERING, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 8. GLOBAL CLOUD ITSM MARKET SIZE, BY DEPLOYMENT MODEL, 2023 VS 2030 (%)
• FIGURE 9. GLOBAL CLOUD ITSM MARKET SIZE, BY DEPLOYMENT MODEL, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 10. GLOBAL CLOUD ITSM MARKET SIZE, BY ORGANIZATION SIZE, 2023 VS 2030 (%)
• FIGURE 11. GLOBAL CLOUD ITSM MARKET SIZE, BY ORGANIZATION SIZE, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 12. GLOBAL CLOUD ITSM MARKET SIZE, BY END-USER INDUSTRIES, 2023 VS 2030 (%)
• FIGURE 13. GLOBAL CLOUD ITSM MARKET SIZE, BY END-USER INDUSTRIES, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 14. AMERICAS CLOUD ITSM MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
• FIGURE 15. AMERICAS CLOUD ITSM MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 16. UNITED STATES CLOUD ITSM MARKET SIZE, BY STATE, 2023 VS 2030 (%)
• FIGURE 17. UNITED STATES CLOUD ITSM MARKET SIZE, BY STATE, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 18. ASIA-PACIFIC CLOUD ITSM MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
• FIGURE 19. ASIA-PACIFIC CLOUD ITSM MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 20. EUROPE, MIDDLE EAST & AFRICA CLOUD ITSM MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
• FIGURE 21. EUROPE, MIDDLE EAST & AFRICA CLOUD ITSM MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 22. CLOUD ITSM MARKET SHARE, BY KEY PLAYER, 2023
• FIGURE 23. CLOUD ITSM MARKET, FPNV POSITIONING MATRIX, 2023

LIST OF TABLES

• TABLE 1. CLOUD ITSM MARKET SEGMENTATION & COVERAGE
• TABLE 2. UNITED STATES DOLLAR EXCHANGE RATE, 2018-2023
• TABLE 3. GLOBAL CLOUD ITSM MARKET SIZE, 2018-2030 (USD MILLION)
• TABLE 4. GLOBAL CLOUD ITSM MARKET SIZE, BY REGION, 2018-2030 (USD MILLION)
• TABLE 5. GLOBAL CLOUD ITSM MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
• TABLE 6. CLOUD ITSM MARKET DYNAMICS
• TABLE 7. GLOBAL CLOUD ITSM MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 8. GLOBAL CLOUD ITSM MARKET SIZE, BY SERVICES, BY REGION, 2018-2030 (USD MILLION)
• TABLE 9. GLOBAL CLOUD ITSM MARKET SIZE, BY MANAGED SERVICES, BY REGION, 2018-2030 (USD MILLION)
• TABLE 10. GLOBAL CLOUD ITSM MARKET SIZE, BY PROFESSIONAL SERVICES, BY REGION, 2018-2030 (USD MILLION)
• TABLE 11. GLOBAL CLOUD ITSM MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 12. GLOBAL CLOUD ITSM MARKET SIZE, BY SOLUTIONS, BY REGION, 2018-2030 (USD MILLION)
• TABLE 13. GLOBAL CLOUD ITSM MARKET SIZE, BY ASSET MANAGEMENT, BY REGION, 2018-2030 (USD MILLION)
• TABLE 14. GLOBAL CLOUD ITSM MARKET SIZE, BY CHANGE MANAGEMENT, BY REGION, 2018-2030 (USD MILLION)
• TABLE 15. GLOBAL CLOUD ITSM MARKET SIZE, BY CONFIGURATION MANAGEMENT, BY REGION, 2018-2030 (USD MILLION)
• TABLE 16. GLOBAL CLOUD ITSM MARKET SIZE, BY INCIDENT MANAGEMENT, BY REGION, 2018-2030 (USD MILLION)
• TABLE 17. GLOBAL CLOUD ITSM MARKET SIZE, BY PROBLEM MANAGEMENT, BY REGION, 2018-2030 (USD MILLION)
• TABLE 18. GLOBAL CLOUD ITSM MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 19. GLOBAL CLOUD ITSM MARKET SIZE, BY DEPLOYMENT MODEL, 2018-2030 (USD MILLION)
• TABLE 20. GLOBAL CLOUD ITSM MARKET SIZE, BY HYBRID CLOUD, BY REGION, 2018-2030 (USD MILLION)
• TABLE 21. GLOBAL CLOUD ITSM MARKET SIZE, BY PRIVATE CLOUD, BY REGION, 2018-2030 (USD MILLION)
• TABLE 22. GLOBAL CLOUD ITSM MARKET SIZE, BY PUBLIC CLOUD, BY REGION, 2018-2030 (USD MILLION)
• TABLE 23. GLOBAL CLOUD ITSM MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 24. GLOBAL CLOUD ITSM MARKET SIZE, BY LARGE ENTERPRISES, BY REGION, 2018-2030 (USD MILLION)
• TABLE 25. GLOBAL CLOUD ITSM MARKET SIZE, BY SMALL & MEDIUM-SIZED ENTERPRISES, BY REGION, 2018-2030 (USD MILLION)
• TABLE 26. GLOBAL CLOUD ITSM MARKET SIZE, BY END-USER INDUSTRIES, 2018-2030 (USD MILLION)
• TABLE 27. GLOBAL CLOUD ITSM MARKET SIZE, BY BANKING, FINANCIAL SERVICES, & INSURANCE, BY REGION, 2018-2030 (USD MILLION)
• TABLE 28. GLOBAL CLOUD ITSM MARKET SIZE, BY GOVERNMENT, BY REGION, 2018-2030 (USD MILLION)
• TABLE 29. GLOBAL CLOUD ITSM MARKET SIZE, BY HEALTHCARE, BY REGION, 2018-2030 (USD MILLION)
• TABLE 30. GLOBAL CLOUD ITSM MARKET SIZE, BY IT & TELECOMMUNICATIONS, BY REGION, 2018-2030 (USD MILLION)
• TABLE 31. GLOBAL CLOUD ITSM MARKET SIZE, BY RETAIL, BY REGION, 2018-2030 (USD MILLION)
• TABLE 32. AMERICAS CLOUD ITSM MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 33. AMERICAS CLOUD ITSM MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 34. AMERICAS CLOUD ITSM MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 35. AMERICAS CLOUD ITSM MARKET SIZE, BY DEPLOYMENT MODEL, 2018-2030 (USD MILLION)
• TABLE 36. AMERICAS CLOUD ITSM MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 37. AMERICAS CLOUD ITSM MARKET SIZE, BY END-USER INDUSTRIES, 2018-2030 (USD MILLION)
• TABLE 38. AMERICAS CLOUD ITSM MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
• TABLE 39. ARGENTINA CLOUD ITSM MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 40. ARGENTINA CLOUD ITSM MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 41. ARGENTINA CLOUD ITSM MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 42. ARGENTINA CLOUD ITSM MARKET SIZE, BY DEPLOYMENT MODEL, 2018-2030 (USD MILLION)
• TABLE 43. ARGENTINA CLOUD ITSM MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 44. ARGENTINA CLOUD ITSM MARKET SIZE, BY END-USER INDUSTRIES, 2018-2030 (USD MILLION)
• TABLE 45. BRAZIL CLOUD ITSM MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 46. BRAZIL CLOUD ITSM MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 47. BRAZIL CLOUD ITSM MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 48. BRAZIL CLOUD ITSM MARKET SIZE, BY DEPLOYMENT MODEL, 2018-2030 (USD MILLION)
• TABLE 49. BRAZIL CLOUD ITSM MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 50. BRAZIL CLOUD ITSM MARKET SIZE, BY END-USER INDUSTRIES, 2018-2030 (USD MILLION)
• TABLE 51. CANADA CLOUD ITSM MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 52. CANADA CLOUD ITSM MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 53. CANADA CLOUD ITSM MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 54. CANADA CLOUD ITSM MARKET SIZE, BY DEPLOYMENT MODEL, 2018-2030 (USD MILLION)
• TABLE 55. CANADA CLOUD ITSM MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 56. CANADA CLOUD ITSM MARKET SIZE, BY END-USER INDUSTRIES, 2018-2030 (USD MILLION)
• TABLE 57. MEXICO CLOUD ITSM MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 58. MEXICO CLOUD ITSM MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 59. MEXICO CLOUD ITSM MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 60. MEXICO CLOUD ITSM MARKET SIZE, BY DEPLOYMENT MODEL, 2018-2030 (USD MILLION)
• TABLE 61. MEXICO CLOUD ITSM MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 62. MEXICO CLOUD ITSM MARKET SIZE, BY END-USER INDUSTRIES, 2018-2030 (USD MILLION)
• TABLE 63. UNITED STATES CLOUD ITSM MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 64. UNITED STATES CLOUD ITSM MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 65. UNITED STATES CLOUD ITSM MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 66. UNITED STATES CLOUD ITSM MARKET SIZE, BY DEPLOYMENT MODEL, 2018-2030 (USD MILLION)
• TABLE 67. UNITED STATES CLOUD ITSM MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 68. UNITED STATES CLOUD ITSM MARKET SIZE, BY END-USER INDUSTRIES, 2018-2030 (USD MILLION)
• TABLE 69. UNITED STATES CLOUD ITSM MARKET SIZE, BY STATE, 2018-2030 (USD MILLION)
• TABLE 70. ASIA-PACIFIC CLOUD ITSM MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 71. ASIA-PACIFIC CLOUD ITSM MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 72. ASIA-PACIFIC CLOUD ITSM MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 73. ASIA-PACIFIC CLOUD ITSM MARKET SIZE, BY DEPLOYMENT MODEL, 2018-2030 (USD MILLION)
• TABLE 74. ASIA-PACIFIC CLOUD ITSM MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 75. ASIA-PACIFIC CLOUD ITSM MARKET SIZE, BY END-USER INDUSTRIES, 2018-2030 (USD MILLION)
• TABLE 76. ASIA-PACIFIC CLOUD ITSM MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
• TABLE 77. AUSTRALIA CLOUD ITSM MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 78. AUSTRALIA CLOUD ITSM MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 79. AUSTRALIA CLOUD ITSM MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 80. AUSTRALIA CLOUD ITSM MARKET SIZE, BY DEPLOYMENT MODEL, 2018-2030 (USD MILLION)
• TABLE 81. AUSTRALIA CLOUD ITSM MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 82. AUSTRALIA CLOUD ITSM MARKET SIZE, BY END-USER INDUSTRIES, 2018-2030 (USD MILLION)
• TABLE 83. CHINA CLOUD ITSM MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 84. CHINA CLOUD ITSM MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 85. CHINA CLOUD ITSM MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 86. CHINA CLOUD ITSM MARKET SIZE, BY DEPLOYMENT MODEL, 2018-2030 (USD MILLION)
• TABLE 87. CHINA CLOUD ITSM MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 88. CHINA CLOUD ITSM MARKET SIZE, BY END-USER INDUSTRIES, 2018-2030 (USD MILLION)
• TABLE 89. INDIA CLOUD ITSM MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 90. INDIA CLOUD ITSM MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 91. INDIA CLOUD ITSM MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 92. INDIA CLOUD ITSM MARKET SIZE, BY DEPLOYMENT MODEL, 2018-2030 (USD MILLION)
• TABLE 93. INDIA CLOUD ITSM MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 94. INDIA CLOUD ITSM MARKET SIZE, BY END-USER INDUSTRIES, 2018-2030 (USD MILLION)
• TABLE 95. INDONESIA CLOUD ITSM MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 96. INDONESIA CLOUD ITSM MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 97. INDONESIA CLOUD ITSM MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 98. INDONESIA CLOUD ITSM MARKET SIZE, BY DEPLOYMENT MODEL, 2018-2030 (USD MILLION)
• TABLE 99. INDONESIA CLOUD ITSM MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 100. INDONESIA CLOUD ITSM MARKET SIZE, BY END-USER INDUSTRIES, 2018-2030 (USD MILLION)
• TABLE 101. JAPAN CLOUD ITSM MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 102. JAPAN CLOUD ITSM MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 103. JAPAN CLOUD ITSM MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 104. JAPAN CLOUD ITSM MARKET SIZE, BY DEPLOYMENT MODEL, 2018-2030 (USD MILLION)
• TABLE 105. JAPAN CLOUD ITSM MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 106. JAPAN CLOUD ITSM MARKET SIZE, BY END-USER INDUSTRIES, 2018-2030 (USD MILLION)
• TABLE 107. MALAYSIA CLOUD ITSM MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 108. MALAYSIA CLOUD ITSM MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 109. MALAYSIA CLOUD ITSM MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 110. MALAYSIA CLOUD ITSM MARKET SIZE, BY DEPLOYMENT MODEL, 2018-2030 (USD MILLION)
• TABLE 111. MALAYSIA CLOUD ITSM MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 112. MALAYSIA CLOUD ITSM MARKET SIZE, BY END-USER INDUSTRIES, 2018-2030 (USD MILLION)
• TABLE 113. PHILIPPINES CLOUD ITSM MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 114. PHILIPPINES CLOUD ITSM MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 115. PHILIPPINES CLOUD ITSM MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 116. PHILIPPINES CLOUD ITSM MARKET SIZE, BY DEPLOYMENT MODEL, 2018-2030 (USD MILLION)
• TABLE 117. PHILIPPINES CLOUD ITSM MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 118. PHILIPPINES CLOUD ITSM MARKET SIZE, BY END-USER INDUSTRIES, 2018-2030 (USD MILLION)
• TABLE 119. SINGAPORE CLOUD ITSM MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 120. SINGAPORE CLOUD ITSM MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 121. SINGAPORE CLOUD ITSM MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 122. SINGAPORE CLOUD ITSM MARKET SIZE, BY DEPLOYMENT MODEL, 2018-2030 (USD MILLION)
• TABLE 123. SINGAPORE CLOUD ITSM MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 124. SINGAPORE CLOUD ITSM MARKET SIZE, BY END-USER INDUSTRIES, 2018-2030 (USD MILLION)
• TABLE 125. SOUTH KOREA CLOUD ITSM MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 126. SOUTH KOREA CLOUD ITSM MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 127. SOUTH KOREA CLOUD ITSM MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 128. SOUTH KOREA CLOUD ITSM MARKET SIZE, BY DEPLOYMENT MODEL, 2018-2030 (USD MILLION)
• TABLE 129. SOUTH KOREA CLOUD ITSM MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 130. SOUTH KOREA CLOUD ITSM MARKET SIZE, BY END-USER INDUSTRIES, 2018-2030 (USD MILLION)
• TABLE 131. TAIWAN CLOUD ITSM MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 132. TAIWAN CLOUD ITSM MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 133. TAIWAN CLOUD ITSM MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 134. TAIWAN CLOUD ITSM MARKET SIZE, BY DEPLOYMENT MODEL, 2018-2030 (USD MILLION)
• TABLE 135. TAIWAN CLOUD ITSM MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 136. TAIWAN CLOUD ITSM MARKET SIZE, BY END-USER INDUSTRIES, 2018-2030 (USD MILLION)
• TABLE 137. THAILAND CLOUD ITSM MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 138. THAILAND CLOUD ITSM MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 139. THAILAND CLOUD ITSM MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 140. THAILAND CLOUD ITSM MARKET SIZE, BY DEPLOYMENT MODEL, 2018-2030 (USD MILLION)
• TABLE 141. THAILAND CLOUD ITSM MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 142. THAILAND CLOUD ITSM MARKET SIZE, BY END-USER INDUSTRIES, 2018-2030 (USD MILLION)
• TABLE 143. VIETNAM CLOUD ITSM MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 144. VIETNAM CLOUD ITSM MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 145. VIETNAM CLOUD ITSM MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 146. VIETNAM CLOUD ITSM MARKET SIZE, BY DEPLOYMENT MODEL, 2018-2030 (USD MILLION)
• TABLE 147. VIETNAM CLOUD ITSM MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 148. VIETNAM CLOUD ITSM MARKET SIZE, BY END-USER INDUSTRIES, 2018-2030 (USD MILLION)
• TABLE 149. EUROPE, MIDDLE EAST & AFRICA CLOUD ITSM MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 150. EUROPE, MIDDLE EAST & AFRICA CLOUD ITSM MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 151. EUROPE, MIDDLE EAST & AFRICA CLOUD ITSM MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 152. EUROPE, MIDDLE EAST & AFRICA CLOUD ITSM MARKET SIZE, BY DEPLOYMENT MODEL, 2018-2030 (USD MILLION)
• TABLE 153. EUROPE, MIDDLE EAST & AFRICA CLOUD ITSM MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 154. EUROPE, MIDDLE EAST & AFRICA CLOUD ITSM MARKET SIZE, BY END-USER INDUSTRIES, 2018-2030 (USD MILLION)
• TABLE 155. EUROPE, MIDDLE EAST & AFRICA CLOUD ITSM MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
• TABLE 156. DENMARK CLOUD ITSM MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 157. DENMARK CLOUD ITSM MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 158. DENMARK CLOUD ITSM MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 159. DENMARK CLOUD ITSM MARKET SIZE, BY DEPLOYMENT MODEL, 2018-2030 (USD MILLION)
• TABLE 160. DENMARK CLOUD ITSM MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 161. DENMARK CLOUD ITSM MARKET SIZE, BY END-USER INDUSTRIES, 2018-2030 (USD MILLION)
• TABLE 162. EGYPT CLOUD ITSM MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 163. EGYPT CLOUD ITSM MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 164. EGYPT CLOUD ITSM MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 165. EGYPT CLOUD ITSM MARKET SIZE, BY DEPLOYMENT MODEL, 2018-2030 (USD MILLION)
• TABLE 166. EGYPT CLOUD ITSM MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 167. EGYPT CLOUD ITSM MARKET SIZE, BY END-USER INDUSTRIES, 2018-2030 (USD MILLION)
• TABLE 168. FINLAND CLOUD ITSM MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 169. FINLAND CLOUD ITSM MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 170. FINLAND CLOUD ITSM MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 171. FINLAND CLOUD ITSM MARKET SIZE, BY DEPLOYMENT MODEL, 2018-2030 (USD MILLION)
• TABLE 172. FINLAND CLOUD ITSM MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 173. FINLAND CLOUD ITSM MARKET SIZE, BY END-USER INDUSTRIES, 2018-2030 (USD MILLION)
• TABLE 174. FRANCE CLOUD ITSM MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 175. FRANCE CLOUD ITSM MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 176. FRANCE CLOUD ITSM MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 177. FRANCE CLOUD ITSM MARKET SIZE, BY DEPLOYMENT MODEL, 2018-2030 (USD MILLION)
• TABLE 178. FRANCE CLOUD ITSM MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 179. FRANCE CLOUD ITSM MARKET SIZE, BY END-USER INDUSTRIES, 2018-2030 (USD MILLION)
• TABLE 180. GERMANY CLOUD ITSM MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 181. GERMANY CLOUD ITSM MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 182. GERMANY CLOUD ITSM MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 183. GERMANY CLOUD ITSM MARKET SIZE, BY DEPLOYMENT MODEL, 2018-2030 (USD MILLION)
• TABLE 184. GERMANY CLOUD ITSM MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 185. GERMANY CLOUD ITSM MARKET SIZE, BY END-USER INDUSTRIES, 2018-2030 (USD MILLION)
• TABLE 186. ISRAEL CLOUD ITSM MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 187. ISRAEL CLOUD ITSM MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 188. ISRAEL CLOUD ITSM MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 189. ISRAEL CLOUD ITSM MARKET SIZE, BY DEPLOYMENT MODEL, 2018-2030 (USD MILLION)
• TABLE 190. ISRAEL CLOUD ITSM MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 191. ISRAEL CLOUD ITSM MARKET SIZE, BY END-USER INDUSTRIES, 2018-2030 (USD MILLION)
• TABLE 192. ITALY CLOUD ITSM MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 193. ITALY CLOUD ITSM MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 194. ITALY CLOUD ITSM MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 195. ITALY CLOUD ITSM MARKET SIZE, BY DEPLOYMENT MODEL, 2018-2030 (USD MILLION)
• TABLE 196. ITALY CLOUD ITSM MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 197. ITALY CLOUD ITSM MARKET SIZE, BY END-USER INDUSTRIES, 2018-2030 (USD MILLION)
• TABLE 198. NETHERLANDS CLOUD ITSM MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 199. NETHERLANDS CLOUD ITSM MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 200. NETHERLANDS CLOUD ITSM MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 201. NETHERLANDS CLOUD ITSM MARKET SIZE, BY DEPLOYMENT MODEL, 2018-2030 (USD MILLION)
• TABLE 202. NETHERLANDS CLOUD ITSM MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 203. NETHERLANDS CLOUD ITSM MARKET SIZE, BY END-USER INDUSTRIES, 2018-2030 (USD MILLION)
• TABLE 204. NIGERIA CLOUD ITSM MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 205. NIGERIA CLOUD ITSM MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 206. NIGERIA CLOUD ITSM MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 207. NIGERIA CLOUD ITSM MARKET SIZE, BY DEPLOYMENT MODEL, 2018-2030 (USD MILLION)
• TABLE 208. NIGERIA CLOUD ITSM MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 209. NIGERIA CLOUD ITSM MARKET SIZE, BY END-USER INDUSTRIES, 2018-2030 (USD MILLION)
• TABLE 210. NORWAY CLOUD ITSM MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 211. NORWAY CLOUD ITSM MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 212. NORWAY CLOUD ITSM MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 213. NORWAY CLOUD ITSM MARKET SIZE, BY DEPLOYMENT MODEL, 2018-2030 (USD MILLION)
• TABLE 214. NORWAY CLOUD ITSM MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 215. NORWAY CLOUD ITSM MARKET SIZE, BY END-USER INDUSTRIES, 2018-2030 (USD MILLION)
• TABLE 216. POLAND CLOUD ITSM MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 217. POLAND CLOUD ITSM MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 218. POLAND CLOUD ITSM MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 219. POLAND CLOUD ITSM MARKET SIZE, BY DEPLOYMENT MODEL, 2018-2030 (USD MILLION)
• TABLE 220. POLAND CLOUD ITSM MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 221. POLAND CLOUD ITSM MARKET SIZE, BY END-USER INDUSTRIES, 2018-2030 (USD MILLION)
• TABLE 222. QATAR CLOUD ITSM MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 223. QATAR CLOUD ITSM MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 224. QATAR CLOUD ITSM MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 225. QATAR CLOUD ITSM MARKET SIZE, BY DEPLOYMENT MODEL, 2018-2030 (USD MILLION)
• TABLE 226. QATAR CLOUD ITSM MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 227. QATAR CLOUD ITSM MARKET SIZE, BY END-USER INDUSTRIES, 2018-2030 (USD MILLION)
• TABLE 228. RUSSIA CLOUD ITSM MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 229. RUSSIA CLOUD ITSM MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 230. RUSSIA CLOUD ITSM MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 231. RUSSIA CLOUD ITSM MARKET SIZE, BY DEPLOYMENT MODEL, 2018-2030 (USD MILLION)
• TABLE 232. RUSSIA CLOUD ITSM MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 233. RUSSIA CLOUD ITSM MARKET SIZE, BY END-USER INDUSTRIES, 2018-2030 (USD MILLION)
• TABLE 234. SAUDI ARABIA CLOUD ITSM MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 235. SAUDI ARABIA CLOUD ITSM MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 236. SAUDI ARABIA CLOUD ITSM MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 237. SAUDI ARABIA CLOUD ITSM MARKET SIZE, BY DEPLOYMENT MODEL, 2018-2030 (USD MILLION)
• TABLE 238. SAUDI ARABIA CLOUD ITSM MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 239. SAUDI ARABIA CLOUD ITSM MARKET SIZE, BY END-USER INDUSTRIES, 2018-2030 (USD MILLION)
• TABLE 240. SOUTH AFRICA CLOUD ITSM MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 241. SOUTH AFRICA CLOUD ITSM MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 242. SOUTH AFRICA CLOUD ITSM MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 243. SOUTH AFRICA CLOUD ITSM MARKET SIZE, BY DEPLOYMENT MODEL, 2018-2030 (USD MILLION)
• TABLE 244. SOUTH AFRICA CLOUD ITSM MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 245. SOUTH AFRICA CLOUD ITSM MARKET SIZE, BY END-USER INDUSTRIES, 2018-2030 (USD MILLION)
• TABLE 246. SPAIN CLOUD ITSM MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 247. SPAIN CLOUD ITSM MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 248. SPAIN CLOUD ITSM MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 249. SPAIN CLOUD ITSM MARKET SIZE, BY DEPLOYMENT MODEL, 2018-2030 (USD MILLION)
• TABLE 250. SPAIN CLOUD ITSM MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 251. SPAIN CLOUD ITSM MARKET SIZE, BY END-USER INDUSTRIES, 2018-2030 (USD MILLION)
• TABLE 252. SWEDEN CLOUD ITSM MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 253. SWEDEN CLOUD ITSM MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 254. SWEDEN CLOUD ITSM MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 255. SWEDEN CLOUD ITSM MARKET SIZE, BY DEPLOYMENT MODEL, 2018-2030 (USD MILLION)
• TABLE 256. SWEDEN CLOUD ITSM MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 257. SWEDEN CLOUD ITSM MARKET SIZE, BY END-USER INDUSTRIES, 2018-2030 (USD MILLION)
• TABLE 258. SWITZERLAND CLOUD ITSM MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 259. SWITZERLAND CLOUD ITSM MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 260. SWITZERLAND CLOUD ITSM MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 261. SWITZERLAND CLOUD ITSM MARKET SIZE, BY DEPLOYMENT MODEL, 2018-2030 (USD MILLION)
• TABLE 262. SWITZERLAND CLOUD ITSM MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 263. SWITZERLAND CLOUD ITSM MARKET SIZE, BY END-USER INDUSTRIES, 2018-2030 (USD MILLION)
• TABLE 264. TURKEY CLOUD ITSM MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 265. TURKEY CLOUD ITSM MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 266. TURKEY CLOUD ITSM MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 267. TURKEY CLOUD ITSM MARKET SIZE, BY DEPLOYMENT MODEL, 2018-2030 (USD MILLION)
• TABLE 268. TURKEY CLOUD ITSM MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 269. TURKEY CLOUD ITSM MARKET SIZE, BY END-USER INDUSTRIES, 2018-2030 (USD MILLION)
• TABLE 270. UNITED ARAB EMIRATES CLOUD ITSM MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 271. UNITED ARAB EMIRATES CLOUD ITSM MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 272. UNITED ARAB EMIRATES CLOUD ITSM MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 273. UNITED ARAB EMIRATES CLOUD ITSM MARKET SIZE, BY DEPLOYMENT MODEL, 2018-2030 (USD MILLION)
• TABLE 274. UNITED ARAB EMIRATES CLOUD ITSM MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 275. UNITED ARAB EMIRATES CLOUD ITSM MARKET SIZE, BY END-USER INDUSTRIES, 2018-2030 (USD MILLION)
• TABLE 276. UNITED KINGDOM CLOUD ITSM MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 277. UNITED KINGDOM CLOUD ITSM MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 278. UNITED KINGDOM CLOUD ITSM MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
• TABLE 279. UNITED KINGDOM CLOUD ITSM MARKET SIZE, BY DEPLOYMENT MODEL, 2018-2030 (USD MILLION)
• TABLE 280. UNITED KINGDOM CLOUD ITSM MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 281. UNITED KINGDOM CLOUD ITSM MARKET SIZE, BY END-USER INDUSTRIES, 2018-2030 (USD MILLION)
• TABLE 282. CLOUD ITSM MARKET SHARE, BY KEY PLAYER, 2023
• TABLE 283. CLOUD ITSM MARKET, FPNV POSITIONING MATRIX, 2023

The Cloud ITSM Market was valued at USD 10.49 billion in 2023, expected to reach USD 11.94 billion in 2024, and is projected to grow at a CAGR of 14.03%, to USD 26.31 billion by 2030.

Cloud IT Service Management (ITSM) refers to the design, delivery, and management of IT services using cloud-based solutions, providing flexibility, scalability, and cost efficiency. The necessity of cloud ITSM is driven by the increasing demand for dynamic and agile IT frameworks that support remote work and digital transformation initiatives. Applications of cloud ITSM span various industries, enabling businesses to streamline service requests, enhance workflow efficiency, and improve overall IT service delivery. The end-use scope includes sectors such as banking, healthcare, retail, and manufacturing, where effective IT service management is crucial for operational efficiency. Market insights reveal that the growth of cloud ITSM is influenced by factors such as an increasing reliance on cloud-based solutions, the rise of hybrid work environments, and the need for businesses to innovate amidst growing competition. Potential opportunities lie in the integration of AI and machine learning to automate routine tasks and improve decision-making. Recommendations for capturing these opportunities include investing in technology that enhances self-service capabilities and predictive analytics. However, limitations such as data security concerns, integration complexities with legacy systems, and resistance to change from traditional ITSM practices pose significant challenges. Areas of innovation and research include developing solutions that enhance cybersecurity capabilities within cloud ITSM platforms and exploring robust API integrations for seamless inter-system communication. There's also potential in creating modular, user-centric interfaces that enhance user experience. The competitive landscape is characterized by rapid advancements in technology and a steady influx of new market entrants, emphasizing the need for continuous innovation and adaptability. Companies that prioritize customer feedback and market trends in their strategic planning are likely to harness the full potential of cloud ITSM and achieve sustainable growth in this evolving market.

Market Dynamics: Unveiling Key Market Insights in the Rapidly Evolving Cloud ITSM Market

The Cloud ITSM Market is undergoing transformative changes driven by a dynamic interplay of supply and demand factors. Understanding these evolving market dynamics prepares business organizations to make informed investment decisions, refine strategic decisions, and seize new opportunities. By gaining a comprehensive view of these trends, business organizations can mitigate various risks across political, geographic, technical, social, and economic domains while also gaining a clearer understanding of consumer behavior and its impact on manufacturing costs and purchasing trends.

• Market Drivers
  • Escalating demand for cloud ITSM due to digital transformation initiatives
  • Supportive regulatory policies promoting cloud adoption
  • Digital transformation in the public sector and focus on e-governance
• Market Restraints
  • Technical limitations of adopting cloud ITSM in legacy systems
• Market Opportunities
  • Advancement to integrate AI/ML technologies in cloud ITSM offerings
  • Increasing investments in cloud data centers
• Market Challenges
  • Concerns associated with data privacy and security breaches

Porter's Five Forces: A Strategic Tool for Navigating the Cloud ITSM Market

Porter's five forces framework is a critical tool for understanding the competitive landscape of the Cloud ITSM Market. It offers business organizations with a clear methodology for evaluating their competitive positioning and exploring strategic opportunities. This framework helps businesses assess the power dynamics within the market and determine the profitability of new ventures. With these insights, business organizations can leverage their strengths, address weaknesses, and avoid potential challenges, ensuring a more resilient market positioning.

PESTLE Analysis: Navigating External Influences in the Cloud ITSM Market

External macro-environmental factors play a pivotal role in shaping the performance dynamics of the Cloud ITSM Market. Political, Economic, Social, Technological, Legal, and Environmental factors analysis provides the necessary information to navigate these influences. By examining PESTLE factors, businesses can better understand potential risks and opportunities. This analysis enables business organizations to anticipate changes in regulations, consumer preferences, and economic trends, ensuring they are prepared to make proactive, forward-thinking decisions.

Market Share Analysis: Understanding the Competitive Landscape in the Cloud ITSM Market

A detailed market share analysis in the Cloud ITSM Market provides a comprehensive assessment of vendors' performance. Companies can identify their competitive positioning by comparing key metrics, including revenue, customer base, and growth rates. This analysis highlights market concentration, fragmentation, and trends in consolidation, offering vendors the insights required to make strategic decisions that enhance their position in an increasingly competitive landscape.

FPNV Positioning Matrix: Evaluating Vendors' Performance in the Cloud ITSM Market

The Forefront, Pathfinder, Niche, Vital (FPNV) Positioning Matrix is a critical tool for evaluating vendors within the Cloud ITSM Market. This matrix enables business organizations to make well-informed decisions that align with their goals by assessing vendors based on their business strategy and product satisfaction. The four quadrants provide a clear and precise segmentation of vendors, helping users identify the right partners and solutions that best fit their strategic objectives.

Strategy Analysis & Recommendation: Charting a Path to Success in the Cloud ITSM Market

A strategic analysis of the Cloud ITSM Market is essential for businesses looking to strengthen their global market presence. By reviewing key resources, capabilities, and performance indicators, business organizations can identify growth opportunities and work toward improvement. This approach helps businesses navigate challenges in the competitive landscape and ensures they are well-positioned to capitalize on newer opportunities and drive long-term success.

Key Company Profiles

The report delves into recent significant developments in the Cloud ITSM Market, highlighting leading vendors and their innovative profiles. These include Aisera, Alemba, BMC Software, Broadcom Inc., EasyVista, Efecte, Freshworks Inc., GoTo, IFS AG, International Business Machines Corporation, ITarian, Ivanti, ManageEngine by ZOHO Corp., Open Text Corporation, Panorama9, ServiceNow, Inc., SolarWinds Corporation, SymphonyAI, SysAid Group, and TeamDynamix.

Market Segmentation & Coverage

This research report categorizes the Cloud ITSM Market to forecast the revenues and analyze trends in each of the following sub-markets:

• Based on Offering, market is studied across Services and Solutions. The Services is further studied across Managed Services and Professional Services. The Solutions is further studied across Asset Management, Change Management, Configuration Management, Incident Management, and Problem Management.
• Based on Deployment Model, market is studied across Hybrid Cloud, Private Cloud, and Public Cloud.
• Based on Organization Size, market is studied across Large Enterprises and Small & Medium-sized Enterprises.
• Based on End-User Industries, market is studied across Banking, Financial Services, & Insurance, Government, Healthcare, IT & Telecommunications, and Retail.
• Based on Region, market is studied across Americas, Asia-Pacific, and Europe, Middle East & Africa. The Americas is further studied across Argentina, Brazil, Canada, Mexico, and United States. The United States is further studied across California, Florida, Illinois, New York, Ohio, Pennsylvania, and Texas. The Asia-Pacific is further studied across Australia, China, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, and Vietnam. The Europe, Middle East & Africa is further studied across Denmark, Egypt, Finland, France, Germany, Israel, Italy, Netherlands, Nigeria, Norway, Poland, Qatar, Russia, Saudi Arabia, South Africa, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, and United Kingdom.

The report offers a comprehensive analysis of the market, covering key focus areas:

1. Market Penetration: A detailed review of the current market environment, including extensive data from top industry players, evaluating their market reach and overall influence.

2. Market Development: Identifies growth opportunities in emerging markets and assesses expansion potential in established sectors, providing a strategic roadmap for future growth.

3. Market Diversification: Analyzes recent product launches, untapped geographic regions, major industry advancements, and strategic investments reshaping the market.

4. Competitive Assessment & Intelligence: Provides a thorough analysis of the competitive landscape, examining market share, business strategies, product portfolios, certifications, regulatory approvals, patent trends, and technological advancements of key players.

5. Product Development & Innovation: Highlights cutting-edge technologies, R&D activities, and product innovations expected to drive future market growth.

The report also answers critical questions to aid stakeholders in making informed decisions:

1. What is the current market size, and what is the forecasted growth?

2. Which products, segments, and regions offer the best investment opportunities?

3. What are the key technology trends and regulatory influences shaping the market?

4. How do leading vendors rank in terms of market share and competitive positioning?

5. What revenue sources and strategic opportunities drive vendors' market entry or exit strategies?

Table of Contents

1. Preface

• 1.1. Objectives of the Study
• 1.2. Market Segmentation & Coverage
• 1.3. Years Considered for the Study
• 1.4. Currency & Pricing
• 1.5. Language
• 1.6. Stakeholders

2. Research Methodology

• 2.1. Define: Research Objective
• 2.2. Determine: Research Design
• 2.3. Prepare: Research Instrument
• 2.4. Collect: Data Source
• 2.5. Analyze: Data Interpretation
• 2.6. Formulate: Data Verification
• 2.7. Publish: Research Report
• 2.8. Repeat: Report Update

3. Executive Summary

4. Market Overview

5. Market Insights

• 5.1. Market Dynamics
  • 5.1.1. Drivers
    • 5.1.1.1. Escalating demand for cloud ITSM due to digital transformation initiatives
    • 5.1.1.2. Supportive regulatory policies promoting cloud adoption
    • 5.1.1.3. Digital transformation in the public sector and focus on e-governance
  • 5.1.2. Restraints
    • 5.1.2.1. Technical limitations of adopting cloud ITSM in legacy systems
  • 5.1.3. Opportunities
    • 5.1.3.1. Advancement to integrate AI/ML technologies in cloud ITSM offerings
    • 5.1.3.2. Increasing investments in cloud data centers
  • 5.1.4. Challenges
    • 5.1.4.1. Concerns associated with data privacy and security breaches
• 5.2. Market Segmentation Analysis
  • 5.2.1. Offering: Significant benefits of professional services to help organizations implement, optimize, and enhance their ITSM systems
  • 5.2.2. End-User Industries: Growing deployment of cloud ITSM solutions In the BFSI sector to manage their IT services more effectively and ensure regulatory compliance
• 5.3. Porter's Five Forces Analysis
  • 5.3.1. Threat of New Entrants
  • 5.3.2. Threat of Substitutes
  • 5.3.3. Bargaining Power of Customers
  • 5.3.4. Bargaining Power of Suppliers
  • 5.3.5. Industry Rivalry
• 5.4. PESTLE Analysis
  • 5.4.1. Political
  • 5.4.2. Economic
  • 5.4.3. Social
  • 5.4.4. Technological
  • 5.4.5. Legal
  • 5.4.6. Environmental

6. Cloud ITSM Market, by Offering

• 6.1. Introduction
• 6.2. Services
  • 6.2.1. Managed Services
  • 6.2.2. Professional Services
• 6.3. Solutions
  • 6.3.1. Asset Management
  • 6.3.2. Change Management
  • 6.3.3. Configuration Management
  • 6.3.4. Incident Management
  • 6.3.5. Problem Management

7. Cloud ITSM Market, by Deployment Model

• 7.1. Introduction
• 7.2. Hybrid Cloud
• 7.3. Private Cloud
• 7.4. Public Cloud

8. Cloud ITSM Market, by Organization Size

• 8.1. Introduction
• 8.2. Large Enterprises
• 8.3. Small & Medium-sized Enterprises

9. Cloud ITSM Market, by End-User Industries

• 9.1. Introduction
• 9.2. Banking, Financial Services, & Insurance
• 9.3. Government
• 9.4. Healthcare
• 9.5. IT & Telecommunications
• 9.6. Retail

10. Americas Cloud ITSM Market

• 10.1. Introduction
• 10.2. Argentina
• 10.3. Brazil
• 10.4. Canada
• 10.5. Mexico
• 10.6. United States

11. Asia-Pacific Cloud ITSM Market

• 11.1. Introduction
• 11.2. Australia
• 11.3. China
• 11.4. India
• 11.5. Indonesia
• 11.6. Japan
• 11.7. Malaysia
• 11.8. Philippines
• 11.9. Singapore
• 11.10. South Korea
• 11.11. Taiwan
• 11.12. Thailand
• 11.13. Vietnam

12. Europe, Middle East & Africa Cloud ITSM Market

• 12.1. Introduction
• 12.2. Denmark
• 12.3. Egypt
• 12.4. Finland
• 12.5. France
• 12.6. Germany
• 12.7. Israel
• 12.8. Italy
• 12.9. Netherlands
• 12.10. Nigeria
• 12.11. Norway
• 12.12. Poland
• 12.13. Qatar
• 12.14. Russia
• 12.15. Saudi Arabia
• 12.16. South Africa
• 12.17. Spain
• 12.18. Sweden
• 12.19. Switzerland
• 12.20. Turkey
• 12.21. United Arab Emirates
• 12.22. United Kingdom

13. Competitive Landscape

• 13.1. Market Share Analysis, 2023
• 13.2. FPNV Positioning Matrix, 2023
• 13.3. Competitive Scenario Analysis
  • 13.3.1. Eficode Strengthens Atlassian Cloud Expertise with Strategic Acquisition of Jodocus in Germany
  • 13.3.2. 4me Enhances IT Service Management with StatusCast Acquisition to Boost Incident Communication and Service Reliability
  • 13.3.3. Valiantys Strengthens Global Footprint with Strategic Acquisition of GLiNTECH, Targets Asia-Pacific Market Expansion
• 13.4. Strategy Analysis & Recommendation

Companies Mentioned

• 1. Aisera
• 2. Alemba
• 3. BMC Software
• 4. Broadcom Inc.
• 5. EasyVista
• 6. Efecte
• 7. Freshworks Inc.
• 8. GoTo
• 9. IFS AG
• 10. International Business Machines Corporation
• 11. ITarian
• 12. Ivanti
• 13. ManageEngine by ZOHO Corp.
• 14. Open Text Corporation
• 15. Panorama9
• 16. ServiceNow, Inc.
• 17. SolarWinds Corporation
• 18. SymphonyAI
• 19. SysAid Group
• 20. TeamDynamix