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BPOビジネスアナリティクス市場レポート：オファリング、展開タイプ、用途、業界別、地域別、2024～2032年

BPO Business Analytics Market Report by Offering, Deployment Type, Application, Vertical, and Region 2024-2032
出版日: | 発行: IMARC | ページ情報: 英文 136 Pages | 納期: 2～3営業日

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価格
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BPOビジネスアナリティクス市場レポート：オファリング、展開タイプ、用途、業界別、地域別、2024～2032年
出版日: 2024年04月08日
発行: IMARC
ページ情報: 英文 136 Pages
納期: 2～3営業日
  • 全表示
  • 概要
  • 図表
  • 目次
概要

BPOビジネスアナリティクスの世界市場規模は、2023年に276億米ドルに達しました。今後、IMARC Groupは、同市場が2032年までに1,357億米ドルに達し、2024～2032年の成長率（CAGR）は18.8％になると予測しています。

ビジネスアナリティクスとは、企業が潜在顧客を理解し、戦略的な意思決定を行い、業務コストを最適化し、ビジネスの熟練度と競合力を向上させることを可能にするデータ管理ソリューションのことです。モノのインターネット（IoT）、機械学習、人工知能（AI）などの高度な技術ソリューションがビジネスプロセスに広く採用されたことで、大量で複雑なデータセットを管理するビジネスアナリティクスの利用が増加しています。現在、企業は分析機能をビジネスプロセスアウトソーシング（BPO）企業やサードパーティサービスプロバイダーに委託しています。

さまざまな業界でビジネスアナリティクスの導入が増加していることは、BPOビジネスアナリティクス市場の世界の成長に拍車をかけている主要要因の1つです。これとは別に、中小企業（SME）でのビジネスアナリティクスの利用が増加していることや、新興企業の数が増加していることも、市場の成長を後押ししています。さらに、信頼性、拡大性、俊敏性を理由にクラウドベースのBPOサービスの人気が高まっていることも、市場の成長に寄与しています。さらに、コロナウイルス感染症（COVID-19）の突然の蔓延により、医療業界では、患者の記録やベッドの空き状況など、膨大な量の病院データを効率的に管理するためのビジネスアナリティクスに対する需要が高まっています。これに加えて、複数のBPOサービスプロバイダーがオンラインサービスを提供するためにさまざまな戦略を採用しており、市場には明るい展望が生まれています。

本レポートで扱う主要質問

  • 世界のBPOビジネスアナリティクス市場の規模は？
  • 2024～2032年のBPOビジネスアナリティクスの世界市場成長率は？
  • 世界のBPOビジネスアナリティクス市場を牽引する主要因は？
  • BPOビジネスアナリティクスの世界市場に対するCOVID-19の影響は？
  • BPOビジネスアナリティクスの世界市場におけるオファリング別の区分は？
  • 展開タイプ別のBPOビジネスアナリティクスの世界市場内訳は？
  • BPOビジネスアナリティクスの世界市場の用途別区分は？
  • BPOビジネスアナリティクスの世界市場を業界別に分類すると？
  • BPOビジネスアナリティクスの世界市場における主要地域は？
  • BPOビジネスアナリティクスの世界市場における主要参入企業は？

目次

第1章 序文

第2章 調査範囲と調査手法

  • 調査目的
  • 利害関係者
  • データソース
    • 一次情報
    • 二次情報
  • 市場推定
    • ボトムアップアプローチ
    • トップダウンアプローチ
  • 調査手法

第3章 エグゼクティブサマリー

第4章 イントロダクション

  • 概要
  • 主要業界動向

第5章 世界のBPOビジネスアナリティクス市場

  • 市場概要
  • 市場実績
  • COVID-19の影響
  • 市場予測

第6章 市場内訳：オファリング別

  • ソフトウェア
  • サービス

第7章 市場内訳：展開タイプ別

  • クラウド型
  • オンプレミス型

第8章 市場内訳：用途別

  • 財務・会計
  • 人事
  • ナレッジプロセスアウトソーシング
  • 調達・サプライチェーン
  • カスタマーサービス
  • その他

第9章 市場内訳：業界別

  • BFSI
  • IT・通信
  • 医療
  • 製造業
  • 小売
  • 運輸・物流
  • その他

第10章 市場内訳：地域別

  • 北米
    • 米国
    • カナダ
  • アジア太平洋
    • 中国
    • 日本
    • インド
    • 韓国
    • オーストラリア
    • インドネシア
    • その他
  • 欧州
    • ドイツ
    • フランス
    • 英国
    • イタリア
    • スペイン
    • ロシア
    • その他
  • ラテンアメリカ
    • ブラジル
    • メキシコ
    • その他
  • 中東・アフリカ
    • 市場動向
    • 市場内訳：国別
    • 市場予測

第11章 SWOT分析

  • 概要
  • 強み
  • 弱み
  • 機会
  • 脅威

第12章 バリューチェーン分析

第13章 ポーターのファイブフォースアナリティクス

  • 概要
  • 買い手の交渉力
  • 供給企業の交渉力
  • 競合の程度
  • 新規参入業者の脅威
  • 代替品の脅威

第14章 価格分析

第15章 競合情勢

  • 市場構造
  • 主要企業
  • 主要企業のプロファイル
    • Accenture PLC
    • Capgemini SE
    • Cognizant Technology Solutions
    • Exlservice Holdings Inc.
    • Genpact Limited
    • International Business Machines Corporation
    • Infosys Limited
    • Mu Sigma Inc.
    • NTT DATA Corporation（Nippon Telegraph and Telephone）
    • TATA Consultancy Services Limited（Tata Sons Private Limited）
    • Tech Mahindra Limited（Mahindra Group）
    • Wipro Limited
    • WNS Global Services
図表

List of Figures

  • Figure 1: Global: BPO Business Analytics Market: Major Drivers and Challenges
  • Figure 2: Global: BPO Business Analytics Market: Sales Value (in Billion US$), 2018-2023
  • Figure 3: Global: BPO Business Analytics Market: Breakup by Offering (in %), 2023
  • Figure 4: Global: BPO Business Analytics Market: Breakup by Deployment Type (in %), 2023
  • Figure 5: Global: BPO Business Analytics Market: Breakup by Application (in %), 2023
  • Figure 6: Global: BPO Business Analytics Market: Breakup by Vertical (in %), 2023
  • Figure 7: Global: BPO Business Analytics Market: Breakup by Region (in %), 2023
  • Figure 8: Global: BPO Business Analytics Market Forecast: Sales Value (in Billion US$), 2024-2032
  • Figure 9: Global: BPO Business Analytics (Software) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 10: Global: BPO Business Analytics (Software) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 11: Global: BPO Business Analytics (Services) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 12: Global: BPO Business Analytics (Services) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 13: Global: BPO Business Analytics (Cloud-based) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 14: Global: BPO Business Analytics (Cloud-based) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 15: Global: BPO Business Analytics (On-premises) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 16: Global: BPO Business Analytics (On-premises) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 17: Global: BPO Business Analytics (Finance & Accounting) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 18: Global: BPO Business Analytics (Finance & Accounting) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 19: Global: BPO Business Analytics (Human Resources) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 20: Global: BPO Business Analytics (Human Resources) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 21: Global: BPO Business Analytics (Knowledge Process Outsourcing) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 22: Global: BPO Business Analytics (Knowledge Process Outsourcing) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 23: Global: BPO Business Analytics (Procurement & Supply Chain) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 24: Global: BPO Business Analytics (Procurement & Supply Chain) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 25: Global: BPO Business Analytics (Customer Services) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 26: Global: BPO Business Analytics (Customer Services) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 27: Global: BPO Business Analytics (Other Applications) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 28: Global: BPO Business Analytics (Other Applications) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 29: Global: BPO Business Analytics (BFSI) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 30: Global: BPO Business Analytics (BFSI) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 31: Global: BPO Business Analytics (IT and Telecommunication) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 32: Global: BPO Business Analytics (IT and Telecommunication) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 33: Global: BPO Business Analytics (Healthcare) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 34: Global: BPO Business Analytics (Healthcare) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 35: Global: BPO Business Analytics (Manufacturing) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 36: Global: BPO Business Analytics (Manufacturing) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 37: Global: BPO Business Analytics (Retail) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 38: Global: BPO Business Analytics (Retail) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 39: Global: BPO Business Analytics (Transportation and Logistics) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 40: Global: BPO Business Analytics (Transportation and Logistics) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 41: Global: BPO Business Analytics (Other Verticals) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 42: Global: BPO Business Analytics (Other Verticals) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 43: North America: BPO Business Analytics Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 44: North America: BPO Business Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 45: United States: BPO Business Analytics Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 46: United States: BPO Business Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 47: Canada: BPO Business Analytics Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 48: Canada: BPO Business Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 49: Asia Pacific: BPO Business Analytics Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 50: Asia Pacific: BPO Business Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 51: China: BPO Business Analytics Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 52: China: BPO Business Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 53: Japan: BPO Business Analytics Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 54: Japan: BPO Business Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 55: India: BPO Business Analytics Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 56: India: BPO Business Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 57: South Korea: BPO Business Analytics Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 58: South Korea: BPO Business Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 59: Australia: BPO Business Analytics Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 60: Australia: BPO Business Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 61: Indonesia: BPO Business Analytics Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 62: Indonesia: BPO Business Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 63: Others: BPO Business Analytics Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 64: Others: BPO Business Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 65: Europe: BPO Business Analytics Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 66: Europe: BPO Business Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 67: Germany: BPO Business Analytics Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 68: Germany: BPO Business Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 69: France: BPO Business Analytics Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 70: France: BPO Business Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 71: United Kingdom: BPO Business Analytics Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 72: United Kingdom: BPO Business Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 73: Italy: BPO Business Analytics Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 74: Italy: BPO Business Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 75: Spain: BPO Business Analytics Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 76: Spain: BPO Business Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 77: Russia: BPO Business Analytics Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 78: Russia: BPO Business Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 79: Others: BPO Business Analytics Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 80: Others: BPO Business Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 81: Latin America: BPO Business Analytics Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 82: Latin America: BPO Business Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 83: Brazil: BPO Business Analytics Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 84: Brazil: BPO Business Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 85: Mexico: BPO Business Analytics Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 86: Mexico: BPO Business Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 87: Others: BPO Business Analytics Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 88: Others: BPO Business Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 89: Middle East and Africa: BPO Business Analytics Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 90: Middle East and Africa: BPO Business Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 91: Global: BPO Business Analytics Industry: SWOT Analysis
  • Figure 92: Global: BPO Business Analytics Industry: Value Chain Analysis
  • Figure 93: Global: BPO Business Analytics Industry: Porter's Five Forces Analysis

List of Tables

  • Table 1: Global: BPO Business Analytics Market: Key Industry Highlights, 2023 and 2032
  • Table 2: Global: BPO Business Analytics Market Forecast: Breakup by Offering (in Million US$), 2024-2032
  • Table 3: Global: BPO Business Analytics Market Forecast: Breakup by Deployment Type (in Million US$), 2024-2032
  • Table 4: Global: BPO Business Analytics Market Forecast: Breakup by Application (in Million US$), 2024-2032
  • Table 5: Global: BPO Business Analytics Market Forecast: Breakup by Vertical (in Million US$), 2024-2032
  • Table 6: Global: BPO Business Analytics Market Forecast: Breakup by Region (in Million US$), 2024-2032
  • Table 7: Global: BPO Business Analytics Market Structure
  • Table 8: Global: BPO Business Analytics Market: Key Players
目次
Product Code: SR112024A2469

The global BPO business analytics market size reached US$ 27.6 Billion in 2023. Looking forward, IMARC Group expects the market to reach US$ 135.7 Billion by 2032, exhibiting a growth rate (CAGR) of 18.8% during 2024-2032.

Business analytics refers to a data management solution that enables organizations to comprehend potential customers, make strategic decisions, optimize operational costs, and improve business proficiency and competitiveness. The widespread adoption of advanced technological solutions, such as the internet of things (IoT), machine learning and artificial intelligence (AI), in business processes, has increased the utilization of business analytics to manage large volume and complexity of data sets. Nowadays, organizations are subcontracting their analytics functions to business process outsourcing (BPO) companies or third-party service providers as it helps them to minimize cost on hiring in-house staff and focus on their core business operations.

The rising adoption of business analytics in various industry verticals represents one of the key factors spurring the global BPO business analytics market growth. Apart from this, the increasing utilization of business analytics across small and medium-sized enterprises (SMEs), coupled with the escalating number of business start-ups, is bolstering the market growth. Furthermore, the growing traction of cloud-based BPO services on account of their reliability, scalability and agility is also contributing to the growth of the market. Moreover, due to the sudden spread of the coronavirus disease (COVID-19), there is a rise in the demand for business analytics in the healthcare industry for efficiently managing the huge volume of hospital data, such as the record of patients and availability of beds. In addition to this, several BPO service providers are adopting different strategies to offer their services online, which is creating a positive outlook for the market.

Key Market Segmentation:

IMARC Group provides an analysis of the key trends in each sub-segment of the global BPO business analytics market report, along with forecasts at the global, regional and country level from 2024-2032. Our report has categorized the market based on offering, deployment type, application and vertical.

Breakup by Offering:

Software

Services

Breakup by Deployment Type:

Cloud-based

On-premises

Breakup by Application:

Finance & Accounting

Human Resources

Knowledge Process Outsourcing

Procurement & Supply Chain

Customer Services

Others

Breakup by Vertical:

BFSI

IT and Telecommunication

Healthcare

Manufacturing

Retail

Transportation and Logistics

Others

Breakup by Region:

North America

United States

Canada

Asia Pacific

China

Japan

India

South Korea

Australia

Indonesia

Others

Europe

Germany

France

United Kingdom

Italy

Spain

Russia

Others

Latin America

Brazil

Mexico

Others

Middle East and Africa

Competitive Landscape:

The report has also analysed the competitive landscape of the market with some of the key players being Accenture PLC, Capgemini SE, Cognizant Technology Solutions, Exlservice Holdings Inc., Genpact Limited, International Business Machines Corporation, Infosys Limited, Mu Sigma Inc., NTT DATA Corporation (Nippon Telegraph and Telephone), TATA Consultancy Services Limited (Tata Sons Private Limited), Tech Mahindra Limited (Mahindra Group), Wipro Limited and WNS Global Services.

Key Questions Answered in This Report

  • 1. How big is the global BPO business analytics market?
  • 2. What is the expected growth rate of the global BPO business analytics market during 2024-2032?
  • 3. What are the key factors driving the global BPO business analytics market?
  • 4. What has been the impact of COVID-19 on the global BPO business analytics market?
  • 5. What is the breakup of the global BPO business analytics market based on the offering?
  • 6. What is the breakup of the global BPO business analytics market based on the deployment type?
  • 7. What is the breakup of the global BPO business analytics market based on the application?
  • 8. What is the breakup of the global BPO business analytics market based on the vertical?
  • 9. What are the key regions in the global BPO business analytics market?
  • 10. Who are the key players/companies in the global BPO business analytics market?

Table of Contents

1 Preface

2 Scope and Methodology

  • 2.1 Objectives of the Study
  • 2.2 Stakeholders
  • 2.3 Data Sources
    • 2.3.1 Primary Sources
    • 2.3.2 Secondary Sources
  • 2.4 Market Estimation
    • 2.4.1 Bottom-Up Approach
    • 2.4.2 Top-Down Approach
  • 2.5 Forecasting Methodology

3 Executive Summary

4 Introduction

  • 4.1 Overview
  • 4.2 Key Industry Trends

5 Global BPO Business Analytics Market

  • 5.1 Market Overview
  • 5.2 Market Performance
  • 5.3 Impact of COVID-19
  • 5.4 Market Forecast

6 Market Breakup by Offering

  • 6.1 Software
    • 6.1.1 Market Trends
    • 6.1.2 Market Forecast
  • 6.2 Services
    • 6.2.1 Market Trends
    • 6.2.2 Market Forecast

7 Market Breakup by Deployment Type

  • 7.1 Cloud-based
    • 7.1.1 Market Trends
    • 7.1.2 Market Forecast
  • 7.2 On-premises
    • 7.2.1 Market Trends
    • 7.2.2 Market Forecast

8 Market Breakup by Application

  • 8.1 Finance & Accounting
    • 8.1.1 Market Trends
    • 8.1.2 Market Forecast
  • 8.2 Human Resources
    • 8.2.1 Market Trends
    • 8.2.2 Market Forecast
  • 8.3 Knowledge Process Outsourcing
    • 8.3.1 Market Trends
    • 8.3.2 Market Forecast
  • 8.4 Procurement & Supply Chain
    • 8.4.1 Market Trends
    • 8.4.2 Market Forecast
  • 8.5 Customer Services
    • 8.5.1 Market Trends
    • 8.5.2 Market Forecast
  • 8.6 Others
    • 8.6.1 Market Trends
    • 8.6.2 Market Forecast

9 Market Breakup by Vertical

  • 9.1 BFSI
    • 9.1.1 Market Trends
    • 9.1.2 Market Forecast
  • 9.2 IT and Telecommunication
    • 9.2.1 Market Trends
    • 9.2.2 Market Forecast
  • 9.3 Healthcare
    • 9.3.1 Market Trends
    • 9.3.2 Market Forecast
  • 9.4 Manufacturing
    • 9.4.1 Market Trends
    • 9.4.2 Market Forecast
  • 9.5 Retail
    • 9.5.1 Market Trends
    • 9.5.2 Market Forecast
  • 9.6 Transportation and Logistics
    • 9.6.1 Market Trends
    • 9.6.2 Market Forecast
  • 9.7 Others
    • 9.7.1 Market Trends
    • 9.7.2 Market Forecast

10 Market Breakup by Region

  • 10.1 North America
    • 10.1.1 United States
      • 10.1.1.1 Market Trends
      • 10.1.1.2 Market Forecast
    • 10.1.2 Canada
      • 10.1.2.1 Market Trends
      • 10.1.2.2 Market Forecast
  • 10.2 Asia Pacific
    • 10.2.1 China
      • 10.2.1.1 Market Trends
      • 10.2.1.2 Market Forecast
    • 10.2.2 Japan
      • 10.2.2.1 Market Trends
      • 10.2.2.2 Market Forecast
    • 10.2.3 India
      • 10.2.3.1 Market Trends
      • 10.2.3.2 Market Forecast
    • 10.2.4 South Korea
      • 10.2.4.1 Market Trends
      • 10.2.4.2 Market Forecast
    • 10.2.5 Australia
      • 10.2.5.1 Market Trends
      • 10.2.5.2 Market Forecast
    • 10.2.6 Indonesia
      • 10.2.6.1 Market Trends
      • 10.2.6.2 Market Forecast
    • 10.2.7 Others
      • 10.2.7.1 Market Trends
      • 10.2.7.2 Market Forecast
  • 10.3 Europe
    • 10.3.1 Germany
      • 10.3.1.1 Market Trends
      • 10.3.1.2 Market Forecast
    • 10.3.2 France
      • 10.3.2.1 Market Trends
      • 10.3.2.2 Market Forecast
    • 10.3.3 United Kingdom
      • 10.3.3.1 Market Trends
      • 10.3.3.2 Market Forecast
    • 10.3.4 Italy
      • 10.3.4.1 Market Trends
      • 10.3.4.2 Market Forecast
    • 10.3.5 Spain
      • 10.3.5.1 Market Trends
      • 10.3.5.2 Market Forecast
    • 10.3.6 Russia
      • 10.3.6.1 Market Trends
      • 10.3.6.2 Market Forecast
    • 10.3.7 Others
      • 10.3.7.1 Market Trends
      • 10.3.7.2 Market Forecast
  • 10.4 Latin America
    • 10.4.1 Brazil
      • 10.4.1.1 Market Trends
      • 10.4.1.2 Market Forecast
    • 10.4.2 Mexico
      • 10.4.2.1 Market Trends
      • 10.4.2.2 Market Forecast
    • 10.4.3 Others
      • 10.4.3.1 Market Trends
      • 10.4.3.2 Market Forecast
  • 10.5 Middle East and Africa
    • 10.5.1 Market Trends
    • 10.5.2 Market Breakup by Country
    • 10.5.3 Market Forecast

11 SWOT Analysis

  • 11.1 Overview
  • 11.2 Strengths
  • 11.3 Weaknesses
  • 11.4 Opportunities
  • 11.5 Threats

12 Value Chain Analysis

13 Porters Five Forces Analysis

  • 13.1 Overview
  • 13.2 Bargaining Power of Buyers
  • 13.3 Bargaining Power of Suppliers
  • 13.4 Degree of Competition
  • 13.5 Threat of New Entrants
  • 13.6 Threat of Substitutes

14 Price Analysis

15 Competitive Landscape

  • 15.1 Market Structure
  • 15.2 Key Players
  • 15.3 Profiles of Key Players
    • 15.3.1 Accenture PLC
      • 15.3.1.1 Company Overview
      • 15.3.1.2 Product Portfolio
      • 15.3.1.3 Financials
      • 15.3.1.4 SWOT Analysis
    • 15.3.2 Capgemini SE
      • 15.3.2.1 Company Overview
      • 15.3.2.2 Product Portfolio
      • 15.3.2.3 Financials
      • 15.3.2.4 SWOT Analysis
    • 15.3.3 Cognizant Technology Solutions
      • 15.3.3.1 Company Overview
      • 15.3.3.2 Product Portfolio
      • 15.3.3.3 Financials
      • 15.3.3.4 SWOT Analysis
    • 15.3.4 Exlservice Holdings Inc.
      • 15.3.4.1 Company Overview
      • 15.3.4.2 Product Portfolio
      • 15.3.4.3 Financials
    • 15.3.5 Genpact Limited
      • 15.3.5.1 Company Overview
      • 15.3.5.2 Product Portfolio
      • 15.3.5.3 Financials
      • 15.3.5.4 SWOT Analysis
    • 15.3.6 International Business Machines Corporation
      • 15.3.6.1 Company Overview
      • 15.3.6.2 Product Portfolio
      • 15.3.6.3 Financials
      • 15.3.6.4 SWOT Analysis
    • 15.3.7 Infosys Limited
      • 15.3.7.1 Company Overview
      • 15.3.7.2 Product Portfolio
      • 15.3.7.3 Financials
      • 15.3.7.4 SWOT Analysis
    • 15.3.8 Mu Sigma Inc.
      • 15.3.8.1 Company Overview
      • 15.3.8.2 Product Portfolio
    • 15.3.9 NTT DATA Corporation (Nippon Telegraph and Telephone)
      • 15.3.9.1 Company Overview
      • 15.3.9.2 Product Portfolio
      • 15.3.9.3 Financials
      • 15.3.9.4 SWOT Analysis
    • 15.3.10 TATA Consultancy Services Limited (Tata Sons Private Limited)
      • 15.3.10.1 Company Overview
      • 15.3.10.2 Product Portfolio
      • 15.3.10.3 Financials
      • 15.3.10.4 SWOT Analysis
    • 15.3.11 Tech Mahindra Limited (Mahindra Group)
      • 15.3.11.1 Company Overview
      • 15.3.11.2 Product Portfolio
      • 15.3.11.3 Financials
      • 15.3.11.4 SWOT Analysis
    • 15.3.12 Wipro Limited
      • 15.3.12.1 Company Overview
      • 15.3.12.2 Product Portfolio
      • 15.3.12.3 Financials
      • 15.3.12.4 SWOT Analysis
    • 15.3.13 WNS Global Services
      • 15.3.13.1 Company Overview
      • 15.3.13.2 Product Portfolio