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市場調査レポート
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1732075

チャットボットの世界市場調査レポート:産業分析、規模、シェア、成長、動向、予測、2025年~2033年

Global Chatbot Market Research Report- Industry Analysis, Size, Share, Growth, Trends and Forecast 2025 to 2033


出版日
ページ情報
英文 213 Pages
納期
即日から翌営業日
カスタマイズ可能
価格
価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=144.87円
チャットボットの世界市場調査レポート:産業分析、規模、シェア、成長、動向、予測、2025年~2033年
出版日: 2025年05月01日
発行: Value Market Research
ページ情報: 英文 213 Pages
納期: 即日から翌営業日
GIIご利用のメリット
  • 全表示
  • 概要
  • 図表
  • 目次
概要

世界のチャットボット市場規模は、2024年の73億5,000万米ドルから2033年には488億2,000万米ドルに成長し、2026年から2033年の予測期間中に23.42%の堅調な年間平均成長率(CAGR)を示すと予測されています。

チャットボット市場は、企業が自動化された顧客との対話の価値をますます認識するようになり、急激な成長を目の当たりにしています。自然言語処理と人工知能の進歩により、チャットボットはより洗練されつつあり、複雑な問い合わせを処理し、パーソナライズされた応答を提供できるようになっています。この進化により、eコマース、ヘルスケア、金融など、顧客エンゲージメントとサポートが最重要となるさまざまな分野での導入が進んでいます。企業が運用コストを削減しながら顧客体験の向上に努める中、チャットボット市場は、多様なビジネスニーズに対応する革新的なソリューションを提供し、大きく拡大すると予想されます。

顧客サービスに加え、チャットボットはエンゲージメントとコンバージョン率を高めるためにマーケティング戦略に組み込まれつつあります。データ分析を活用することで、企業はチャットボットを活用してリアルタイムのやり取りを促進し、貴重なインサイトを収集することで、オーディエンスに響くターゲットキャンペーンを作成することができます。24時間365日稼働し、複数の問い合わせを同時に処理できるチャットボットは、現代のマーケティング活動において重要な資産として位置づけられています。企業がデジタルトランスフォーメーションへの投資を続ける中、チャットボット市場は音声認識や多言語サポートなどの高度な機能に対する需要が急増し、その実用性と有効性がさらに高まる可能性が高いです。

さらに、チャットボット市場は、従業員のオンボーディングやトレーニングなど、社内のビジネスプロセスにおけるアプリケーションを含むように進化しています。組織は、これらのプロセスを合理化し、従業員が情報やリソースに即座にアクセスできるようにするため、チャットボットを導入するケースが増えています。この動向は、効率を向上させるだけでなく、管理業務に費やす時間を削減することで、従業員の満足度を高めています。チャットボットの機能が拡大し続けるにつれ、顧客対応と社内アプリケーションの両方におけるその役割は確固たるものとなり、チャットボット市場の持続的な成長を促進し、ビジネスの運営方法を変革していくでしょう。

当社のレポートは、様々な業界や市場に関する包括的かつ実用的な洞察をお客様に提供するために綿密に作成されています。各レポートは、市場情勢を徹底的に理解するために、いくつかの重要な要素を網羅しています:

市場概要:定義、分類、業界の現状など、市場に関する詳細なイントロダクション。

市場促進要因:市場成長に影響を与える主な促進要因・抑制要因・市場促進要因・課題を詳細に分析します。このセクションでは、技術の進歩、規制の変更、新たな動向などの要因を検証します。

セグメンテーション分析:製品タイプ、用途、エンドユーザー、地域などの基準に基づき、市場を明確なセグメントに内訳。この分析により、各セグメントの業績と将来性を明らかにします。

競合情勢:市場シェア、製品ポートフォリオ、戦略的イニシアティブ、財務実績など、主要市場プレイヤーの包括的評価。主要企業が採用する競合力学と主要戦略に関する考察を提供します。

市場予測:過去のデータと現在の市場状況に基づき、一定期間における市場規模と成長動向を予測します。これには、定量的分析と将来の市場軌跡を示すグラフ表示が含まれます。

地域分析:地域ごとの市場パフォーマンスを評価し、主要市場や地域動向を明らかにします。地域の市場力学とビジネスチャンスを理解するのに役立ちます。

新たな動向と機会:現在の市場動向と新たな市場動向、技術革新、潜在的な投資対象分野を特定します。将来の市場開拓と成長見通しに関する洞察を提供します。

目次

第1章 序文

第2章 エグゼクティブサマリー

  • 市場のハイライト
  • 世界市場スナップショット

第3章 チャットボット産業分析

  • イントロダクション:市場力学
  • 市場促進要因
  • 市場抑制要因
  • 機会
  • 業界動向
  • ファイブフォース分析
  • 市場の魅力分析

第4章 バリューチェーン分析

  • バリューチェーン分析
  • 原材料分析
    • 原材料リスト
    • 原材料メーカーリスト
    • 主要原材料の価格動向
  • 潜在的バイヤーリスト
  • マーケティングチャネル
    • ダイレクトマーケティング
    • インダイレクトマーケティング
    • マーケティングチャネル発展動向

第5章 チャットボットの世界市場分析:提供別

  • 概要:提供別
  • 実績・予測データ分析:提供別
  • ソリューション
  • サービス
  • トレーニングとコンサルティング
  • システム統合と導入
  • サポートとメンテナンス

第6章 チャットボットの世界市場分析:タイプ別

  • 概要:タイプ別
  • 実績・予測データ分析:タイプ別
  • メニューベース
  • 言語ベース
  • キーワード認識ベース
  • 文脈ベース
  • ハイブリッド
  • ボイスボット

第7章 チャットボットの世界市場分析:ボットコミュニケーション別

  • 概要:ボットコミュニケーション別
  • 実績・予測データ分析:ボットコミュニケーション別
  • テキスト
  • 音声/ボイス
  • ビデオ

第8章 チャットボットの世界市場分析:チャネル統合別

  • 概要:チャネル統合別
  • 実績・予測データ分析:チャネル統合別
  • 電子メール・ウェブサイト
  • モバイルアプリ
  • メッセージングアプリ
  • 電話・IVR

第9章 チャットボットの世界市場分析:ビジネス機能別

  • 概要:ビジネス機能別
  • 実績・予測データ分析:ビジネス機能別
  • 情報技術サービス管理(ITSM)
  • 営業・マーケティング
  • コンタクトセンター
  • 財務・経理
  • 人事
  • オペレーション・サプライチェーン

第10章 チャットボットの世界市場分析:業種別

  • 概要:業種別
  • 実績・予測データ分析:業種別
  • 小売・eコマース
  • 通信
  • BFSI
  • ヘルスケア・ライフサイエンス
  • メディア・エンターテインメント
  • 旅行・ホスピタリティ
  • IT・ITES
  • エネルギー・ユーティリティ
  • 政府・防衛
  • その他(製造、建設・不動産、自動車、教育)

第11章 チャットボットの世界市場分析:地域別

  • 地域別展望
  • イントロダクション
  • 北米の売上分析
    • 概要、実績と予測
    • 北米:セグメント別
    • 北米:国別
    • 米国
    • カナダ
    • メキシコ
  • 欧州の売上分析
    • 概要、実績と予測
    • 欧州:セグメント別
    • 欧州:国別
    • 英国
    • フランス
    • ドイツ
    • イタリア
    • ロシア
    • その他欧州
  • アジア太平洋地域の売上分析
    • 概要、実績と予測
    • アジア太平洋地域:セグメント別
    • アジア太平洋地域:国別
    • 中国
    • インド
    • 日本
    • 韓国
    • オーストラリア
    • 東南アジア
    • その他アジア太平洋地域
  • ラテンアメリカの売上分析
    • 概要、実績と予測
    • ラテンアメリカ:セグメント別
    • ラテンアメリカ:国別
    • ブラジル
    • アルゼンチン
    • ペルー
    • チリ
    • その他ラテンアメリカ
  • 中東・アフリカの売上分析
    • 概要、実績と予測
    • 中東・アフリカ:セグメント別
    • 中東・アフリカ:国別
    • サウジアラビア
    • アラブ首長国連邦
    • イスラエル
    • 南アフリカ
    • その他中東・アフリカ

第12章 チャットボット企業の競合情勢

  • チャットボット市場の競合
  • 提携・協業・合意
  • 合併・買収
  • 新製品の発表
  • その他の開発

第13章 企業プロファイル

  • 上位企業の市場シェア分析
  • 市場集中度
  • Google
  • Microsoft
  • IBM
  • AWS
  • Baidu
  • Oracle
  • SAP
  • OpenAI
  • Salesforce
  • Meta
  • Artificial Solutions
  • ServiceNow
  • [24]7.Ai
  • Kore.Ai
  • Conversica
図表

LIST OF TABLES

  • Market Snapshot
  • Drivers: Impact Analysis
  • Restraints: Impact Analysis
  • List of Raw Material
  • List of Raw Material Manufactures
  • Analysis By Offering (USD MN)
  • Solutions Market Sales By Geography (USD MN)
  • Services Market Sales By Geography (USD MN)
  • Training and Consulting Market Sales By Geography (USD MN)
  • System Integration and Implementation Market Sales By Geography (USD MN)
  • Support and Maintenance Market Sales By Geography (USD MN)
  • Analysis By Type (USD MN)
  • Menu-based Market Sales By Geography (USD MN)
  • Linguistic-based Market Sales By Geography (USD MN)
  • Keyword Recognition-based Market Sales By Geography (USD MN)
  • Contextual Market Sales By Geography (USD MN)
  • Hybrid Market Sales By Geography (USD MN)
  • Voicebots Market Sales By Geography (USD MN)
  • Analysis By Bot Communication (USD MN)
  • Text Market Sales By Geography (USD MN)
  • Audio/Voice Market Sales By Geography (USD MN)
  • Video Market Sales By Geography (USD MN)
  • Analysis By Channel Integration (USD MN)
  • Email and Website Market Sales By Geography (USD MN)
  • Mobile Apps Market Sales By Geography (USD MN)
  • Messaging Apps Market Sales By Geography (USD MN)
  • Telephone/ IVR Market Sales By Geography (USD MN)
  • Analysis By Business Function (USD MN)
  • Information Technology Service Management (ITSM) Market Sales By Geography (USD MN)
  • Sales and Marketing Market Sales By Geography (USD MN)
  • Contact Centers Market Sales By Geography (USD MN)
  • Finance and Accounting Market Sales By Geography (USD MN)
  • HR Market Sales By Geography (USD MN)
  • Operations and Supply Chain Market Sales By Geography (USD MN)
  • Analysis By Vertical (USD MN)
  • Retail and eCommerce Market Sales By Geography (USD MN)
  • Telecom Market Sales By Geography (USD MN)
  • BFSI Market Sales By Geography (USD MN)
  • Healthcare and Life Sciences Market Sales By Geography (USD MN)
  • Media and Entertainment Market Sales By Geography (USD MN)
  • Travel and Hospitality Market Sales By Geography (USD MN)
  • IT and ITES Market Sales By Geography (USD MN)
  • Energy and Utilities Market Sales By Geography (USD MN)
  • Government and Defense Market Sales By Geography (USD MN)
  • Other Verticals (Manufacturing, construction & real estate, Automotive, and education) Market Sales By Geography (USD MN)
  • Global Chatbot Market Sales By Geography (USD MN)
  • North America Market Analysis (USD MN)
  • United States Market Analysis (USD MN)
  • Canada Market Analysis (USD MN)
  • Mexico Market Analysis (USD MN)
  • Europe Market Analysis (USD MN)
  • Europe Market Estimate By Country (USD MN)
  • United Kingdom Market Analysis (USD MN)
  • France Market Analysis (USD MN)
  • Germany Market Analysis (USD MN)
  • Italy Market Analysis (USD MN)
  • Russia Market Analysis (USD MN)
  • Spain Market Analysis (USD MN)
  • Rest of Europe Market Analysis (USD MN)
  • Asia Pacific Market Analysis (USD MN)
  • China Market Analysis (USD MN)
  • Japan Market Analysis (USD MN)
  • India Market Analysis (USD MN)
  • South Korea Market Analysis (USD MN)
  • Australia Market Analysis (USD MN)
  • South East Asia Market Analysis (USD MN)
  • Rest of Asia Pacific Market Analysis (USD MN)
  • Latin America Market Analysis (USD MN)
  • Brazil Market Analysis (USD MN)
  • Argentina Market Analysis (USD MN)
  • Peru Market Analysis (USD MN)
  • Chile Market Analysis (USD MN)
  • Rest of Latin America Market Analysis (USD MN)
  • Middle East & Africa Market Analysis (USD MN)
  • Saudi Arabia Market Analysis (USD MN)
  • UAE Market Analysis (USD MN)
  • Israel Market Analysis (USD MN)
  • South Africa Market Analysis (USD MN)
  • Rest of Middle East and Africa Market Analysis (USD MN)
  • Partnership/Collaboration/Agreement
  • Mergers And Acquisition

LIST OF FIGURES

  • Research Scope of Chatbot Report
  • Market Research Process
  • Market Research Methodology
  • Global Chatbot Market Size, By Region (USD MN)
  • Porters Five Forces Analysis
  • Market Attractiveness Analysis By Offering
  • Market Attractiveness Analysis By Type
  • Market Attractiveness Analysis By Bot Communication
  • Market Attractiveness Analysis By Channel Integration
  • Market Attractiveness Analysis By Business Function
  • Market Attractiveness Analysis By Vertical
  • Market Attractiveness Analysis By Region
  • Value Chain Analysis
  • Global Market Analysis By Offering (USD MN)
  • Solutions Market Sales By Geography (USD MN)
  • Services Market Sales By Geography (USD MN)
  • Training and Consulting Market Sales By Geography (USD MN)
  • System Integration and Implementation Market Sales By Geography (USD MN)
  • Support and Maintenance Market Sales By Geography (USD MN)
  • Global Market Analysis By Type (USD MN)
  • Menu-based Market Sales By Geography (USD MN)
  • Linguistic-based Market Sales By Geography (USD MN)
  • Keyword Recognition-based Market Sales By Geography (USD MN)
  • Contextual Market Sales By Geography (USD MN)
  • Hybrid Market Sales By Geography (USD MN)
  • Voicebots Market Sales By Geography (USD MN)
  • Global Market Analysis By Bot Communication (USD MN)
  • Text Market Sales By Geography (USD MN)
  • Audio/Voice Market Sales By Geography (USD MN)
  • Video Market Sales By Geography (USD MN)
  • Global Market Analysis By Channel Integration (USD MN)
  • Email and Website Market Sales By Geography (USD MN)
  • Mobile Apps Market Sales By Geography (USD MN)
  • Messaging Apps Market Sales By Geography (USD MN)
  • Telephone/ IVR Market Sales By Geography (USD MN)
  • Global Market Analysis By Business Function (USD MN)
  • Information Technology Service Management (ITSM) Market Sales By Geography (USD MN)
  • Sales and Marketing Market Sales By Geography (USD MN)
  • Contact Centers Market Sales By Geography (USD MN)
  • Finance and Accounting Market Sales By Geography (USD MN)
  • HR Market Sales By Geography (USD MN)
  • Operations and Supply Chain Market Sales By Geography (USD MN)
  • Global Market Analysis By Vertical (USD MN)
  • Retail and eCommerce Market Sales By Geography (USD MN)
  • Telecom Market Sales By Geography (USD MN)
  • BFSI Market Sales By Geography (USD MN)
  • Healthcare and Life Sciences Market Sales By Geography (USD MN)
  • Media and Entertainment Market Sales By Geography (USD MN)
  • Travel and Hospitality Market Sales By Geography (USD MN)
  • IT and ITES Market Sales By Geography (USD MN)
  • Energy and Utilities Market Sales By Geography (USD MN)
  • Government and Defense Market Sales By Geography (USD MN)
  • Other Verticals (Manufacturing, construction & real estate, Automotive, and education) Market Sales By Geography (USD MN)
  • Global Market Sales (USD MN)
  • North America Market Sales (USD MN)
  • Europe Market Sales (USD MN)
  • Asia Pacific Market Sales (USD MN)
  • Latin America Market Sales (USD MN)
  • Middle East & Africa Market Sales (USD MN)
  • Recent Development in Industry
  • Top Company Market Share Analysis

Kindly note that the above listed are the basic tables and figures of the report and are not limited to the TOC.

目次
Product Code: VMR11218466

Global Chatbot Market size is anticipated to grow from USD 7.35 Billion in 2024 to USD 48.82 Billion by 2033, showcasing a robust Compound Annual Growth Rate (CAGR) of 23.42% during the forecast period of 2026 to 2033.

The chatbot market is witnessing exponential growth as businesses increasingly recognize the value of automated customer interactions. With advancements in natural language processing and artificial intelligence, chatbots are becoming more sophisticated, enabling them to handle complex queries and provide personalized responses. This evolution is driving their adoption across various sectors, including e-commerce, healthcare, and finance, where customer engagement and support are paramount. As organizations strive to enhance customer experience while reducing operational costs, the chatbot market is expected to expand significantly, offering innovative solutions that cater to diverse business needs.

In addition to customer service, chatbots are being integrated into marketing strategies to drive engagement and conversion rates. By leveraging data analytics, businesses can create targeted campaigns that resonate with their audience, utilizing chatbots to facilitate real-time interactions and gather valuable insights. The ability to operate 24/7 and handle multiple inquiries simultaneously positions chatbots as a critical asset in modern marketing efforts. As companies continue to invest in digital transformation, the chatbot market is likely to see a surge in demand for advanced features such as voice recognition and multilingual support, further enhancing their utility and effectiveness.

Moreover, the chatbot market is evolving to include applications in internal business processes, such as employee onboarding and training. Organizations are increasingly deploying chatbots to streamline these processes, providing employees with instant access to information and resources. This trend not only improves efficiency but also enhances employee satisfaction by reducing the time spent on administrative tasks. As the capabilities of chatbots continue to expand, their role in both customer-facing and internal applications will solidify, driving sustained growth in the chatbot market and transforming the way businesses operate.

Our reports are meticulously crafted to provide clients with comprehensive and actionable insights into various industries and markets. Each report encompasses several critical components to ensure a thorough understanding of the market landscape:

Market Overview: A detailed introduction to the market, including definitions, classifications, and an overview of the industry's current state.

Market Dynamics: In-depth analysis of key drivers, restraints, opportunities, and challenges influencing market growth. This section examines factors such as technological advancements, regulatory changes, and emerging trends.

Segmentation Analysis: Breakdown of the market into distinct segments based on criteria like product type, application, end-user, and geography. This analysis highlights the performance and potential of each segment.

Competitive Landscape: Comprehensive assessment of major market players, including their market share, product portfolio, strategic initiatives, and financial performance. This section provides insights into the competitive dynamics and key strategies adopted by leading companies.

Market Forecast: Projections of market size and growth trends over a specified period, based on historical data and current market conditions. This includes quantitative analyses and graphical representations to illustrate future market trajectories.

Regional Analysis: Evaluation of market performance across different geographical regions, identifying key markets and regional trends. This helps in understanding regional market dynamics and opportunities.

Emerging Trends and Opportunities: Identification of current and emerging market trends, technological innovations, and potential areas for investment. This section offers insights into future market developments and growth prospects.

SEGMENTATION COVERED IN THE REPORT

By Offering

  • Solutions
  • Services
  • Training and Consulting
  • System Integration and Implementation
  • Support and Maintenance

By Type

  • Menu-based
  • Linguistic-based
  • Keyword Recognition-based
  • Contextual
  • Hybrid
  • Voicebots

By Bot Communication

  • Text
  • Audio/Voice
  • Video

By Channel Integration

  • Email and Website
  • Mobile Apps
  • Messaging Apps
  • Telephone/ IVR

By Business Function

  • Information Technology Service Management (ITSM)
  • Sales and Marketing
  • Contact Centers
  • Finance and Accounting
  • HR
  • Operations and Supply Chain

By Vertical

  • Retail and eCommerce
  • Telecom
  • BFSI
  • Healthcare and Life Sciences
  • Media and Entertainment
  • Travel and Hospitality
  • IT and ITES
  • Energy and Utilities
  • Government and Defense
  • Other Verticals (Manufacturing, construction & real estate, Automotive, and education)
  • COMPANIES PROFILED
  • Google
  • Microsoft
  • IBM
  • AWS
  • Baidu
  • Oracle
  • SAP
  • OpenAI
  • Salesforce
  • Meta
  • Artificial Solutions
  • ServiceNow
  • [24]7.ai
  • Kore.ai
  • Conversica
  • The above list can be customized.

TABLE OF CONTENTS

1. PREFACE

  • 1.1. Report Description
    • 1.1.1 Objective
    • 1.1.2 Target Audience
    • 1.1.3 Unique Selling Proposition (USP) & offerings
  • 1.2. Research Scope
  • 1.3. Research Methodology
    • 1.3.1 Market Research Process
    • 1.3.2 Market Research Methodology

2. EXECUTIVE SUMMARY

  • 2.1. Highlights of Market
  • 2.2. Global Market Snapshot

3. CHATBOT INDUSTRY ANALYSIS

  • 3.1. Introduction - Market Dynamics
  • 3.2. Market Drivers
  • 3.3. Market Restraints
  • 3.4. Opportunities
  • 3.5. Industry Trends
  • 3.6. Poerter's Five Force Analysis
  • 3.7. Market Attractiveness Analysis
    • 3.7.1 Market Attractiveness Analysis By Offering
    • 3.7.2 Market Attractiveness Analysis By Type
    • 3.7.3 Market Attractiveness Analysis By Bot Communication
    • 3.7.4 Market Attractiveness Analysis By Channel Integration
    • 3.7.5 Market Attractiveness Analysis By Business Function
    • 3.7.6 Market Attractiveness Analysis By Vertical
    • 3.7.7 Market Attractiveness Analysis By Region

4. VALUE CHAIN ANALYSIS

  • 4.1. Value Chain Analysis
  • 4.2. Raw Material Analysis
    • 4.2.1 List of Raw Materials
    • 4.2.2 Raw Material Manufactures List
    • 4.2.3 Price Trend of Key Raw Materials
  • 4.3. List of Potential Buyers
  • 4.4. Marketing Channel
    • 4.4.1 Direct Marketing
    • 4.4.2 Indirect Marketing
    • 4.4.3 Marketing Channel Development Trend

5. GLOBAL CHATBOT MARKET ANALYSIS BY OFFERING

  • 5.1. Overview By Offering
  • 5.2. Historical and Forecast Data Analysis By Offering
  • 5.3. Solutions Historic and Forecast Sales By Regions
  • 5.4. Services Historic and Forecast Sales By Regions
  • 5.5. Training and Consulting Historic and Forecast Sales By Regions
  • 5.6. System Integration and Implementation Historic and Forecast Sales By Regions
  • 5.7. Support and Maintenance Historic and Forecast Sales By Regions

6. GLOBAL CHATBOT MARKET ANALYSIS BY TYPE

  • 6.1. Overview By Type
  • 6.2. Historical and Forecast Data Analysis By Type
  • 6.3. Menu-based Historic and Forecast Sales By Regions
  • 6.4. Linguistic-based Historic and Forecast Sales By Regions
  • 6.5. Keyword Recognition-based Historic and Forecast Sales By Regions
  • 6.6. Contextual Historic and Forecast Sales By Regions
  • 6.7. Hybrid Historic and Forecast Sales By Regions
  • 6.8. Voicebots Historic and Forecast Sales By Regions

7. GLOBAL CHATBOT MARKET ANALYSIS BY BOT COMMUNICATION

  • 7.1. Overview By Bot Communication
  • 7.2. Historical and Forecast Data Analysis By Bot Communication
  • 7.3. Text Historic and Forecast Sales By Regions
  • 7.4. Audio/Voice Historic and Forecast Sales By Regions
  • 7.5. Video Historic and Forecast Sales By Regions

8. GLOBAL CHATBOT MARKET ANALYSIS BY CHANNEL INTEGRATION

  • 8.1. Overview By Channel Integration
  • 8.2. Historical and Forecast Data Analysis By Channel Integration
  • 8.3. Email and Website Historic and Forecast Sales By Regions
  • 8.4. Mobile Apps Historic and Forecast Sales By Regions
  • 8.5. Messaging Apps Historic and Forecast Sales By Regions
  • 8.6. Telephone/ IVR Historic and Forecast Sales By Regions

9. GLOBAL CHATBOT MARKET ANALYSIS BY BUSINESS FUNCTION

  • 9.1. Overview By Business Function
  • 9.2. Historical and Forecast Data Analysis By Business Function
  • 9.3. Information Technology Service Management (ITSM) Historic and Forecast Sales By Regions
  • 9.4. Sales and Marketing Historic and Forecast Sales By Regions
  • 9.5. Contact Centers Historic and Forecast Sales By Regions
  • 9.6. Finance and Accounting Historic and Forecast Sales By Regions
  • 9.7. HR Historic and Forecast Sales By Regions
  • 9.8. Operations and Supply Chain Historic and Forecast Sales By Regions

10. GLOBAL CHATBOT MARKET ANALYSIS BY VERTICAL

  • 10.1. Overview By Vertical
  • 10.2. Historical and Forecast Data Analysis By Vertical
  • 10.3. Retail and eCommerce Historic and Forecast Sales By Regions
  • 10.4. Telecom Historic and Forecast Sales By Regions
  • 10.5. BFSI Historic and Forecast Sales By Regions
  • 10.6. Healthcare and Life Sciences Historic and Forecast Sales By Regions
  • 10.7. Media and Entertainment Historic and Forecast Sales By Regions
  • 10.8. Travel and Hospitality Historic and Forecast Sales By Regions
  • 10.9. IT and ITES Historic and Forecast Sales By Regions
  • 10.10. Energy and Utilities Historic and Forecast Sales By Regions
  • 10.11. Government and Defense Historic and Forecast Sales By Regions
  • 10.12. Other Verticals (Manufacturing, construction & real estate, Automotive, and education) Historic and Forecast Sales By Regions

11. GLOBAL CHATBOT MARKET ANALYSIS BY GEOGRAPHY

  • 11.1. Regional Outlook
  • 11.2. Introduction
  • 11.3. North America Sales Analysis
    • 11.3.1 Overview, Historic and Forecast Data Sales Analysis
    • 11.3.2 North America By Segment Sales Analysis
    • 11.3.3 North America By Country Sales Analysis
    • 11.3.4 United States Sales Analysis
    • 11.3.5 Canada Sales Analysis
    • 11.3.6 Mexico Sales Analysis
  • 11.4. Europe Sales Analysis
    • 11.4.1 Overview, Historic and Forecast Data Sales Analysis
    • 11.4.2 Europe By Segment Sales Analysis
    • 11.4.3 Europe By Country Sales Analysis
    • 11.4.4 United Kingdom Sales Analysis
    • 11.4.5 France Sales Analysis
    • 11.4.6 Germany Sales Analysis
    • 11.4.7 Italy Sales Analysis
    • 11.4.8 Russia Sales Analysis
    • 11.4.9 Rest Of Europe Sales Analysis
  • 11.5. Asia Pacific Sales Analysis
    • 11.5.1 Overview, Historic and Forecast Data Sales Analysis
    • 11.5.2 Asia Pacific By Segment Sales Analysis
    • 11.5.3 Asia Pacific By Country Sales Analysis
    • 11.5.4 China Sales Analysis
    • 11.5.5 India Sales Analysis
    • 11.5.6 Japan Sales Analysis
    • 11.5.7 South Korea Sales Analysis
    • 11.5.8 Australia Sales Analysis
    • 11.5.9 South East Asia Sales Analysis
    • 11.5.10 Rest Of Asia Pacific Sales Analysis
  • 11.6. Latin America Sales Analysis
    • 11.6.1 Overview, Historic and Forecast Data Sales Analysis
    • 11.6.2 Latin America By Segment Sales Analysis
    • 11.6.3 Latin America By Country Sales Analysis
    • 11.6.4 Brazil Sales Analysis
    • 11.6.5 Argentina Sales Analysis
    • 11.6.6 Peru Sales Analysis
    • 11.6.7 Chile Sales Analysis
    • 11.6.8 Rest of Latin America Sales Analysis
  • 11.7. Middle East & Africa Sales Analysis
    • 11.7.1 Overview, Historic and Forecast Data Sales Analysis
    • 11.7.2 Middle East & Africa By Segment Sales Analysis
    • 11.7.3 Middle East & Africa By Country Sales Analysis
    • 11.7.4 Saudi Arabia Sales Analysis
    • 11.7.5 UAE Sales Analysis
    • 11.7.6 Israel Sales Analysis
    • 11.7.7 South Africa Sales Analysis
    • 11.7.8 Rest Of Middle East And Africa Sales Analysis

12. COMPETITIVE LANDSCAPE OF THE CHATBOT COMPANIES

  • 12.1. Chatbot Market Competition
  • 12.2. Partnership/Collaboration/Agreement
  • 12.3. Merger And Acquisitions
  • 12.4. New Product Launch
  • 12.5. Other Developments

13. COMPANY PROFILES OF CHATBOT INDUSTRY

  • 13.1. Top Companies Market Share Analysis
  • 13.2. Market Concentration Rate
  • 13.3. Google
    • 13.3.1 Company Overview
    • 13.3.2 Company Revenue
    • 13.3.3 Products
    • 13.3.4 Recent Developments
  • 13.4. Microsoft
    • 13.4.1 Company Overview
    • 13.4.2 Company Revenue
    • 13.4.3 Products
    • 13.4.4 Recent Developments
  • 13.5. IBM
    • 13.5.1 Company Overview
    • 13.5.2 Company Revenue
    • 13.5.3 Products
    • 13.5.4 Recent Developments
  • 13.6. AWS
    • 13.6.1 Company Overview
    • 13.6.2 Company Revenue
    • 13.6.3 Products
    • 13.6.4 Recent Developments
  • 13.7. Baidu
    • 13.7.1 Company Overview
    • 13.7.2 Company Revenue
    • 13.7.3 Products
    • 13.7.4 Recent Developments
  • 13.8. Oracle
    • 13.8.1 Company Overview
    • 13.8.2 Company Revenue
    • 13.8.3 Products
    • 13.8.4 Recent Developments
  • 13.9. SAP
    • 13.9.1 Company Overview
    • 13.9.2 Company Revenue
    • 13.9.3 Products
    • 13.9.4 Recent Developments
  • 13.10. OpenAI
    • 13.10.1 Company Overview
    • 13.10.2 Company Revenue
    • 13.10.3 Products
    • 13.10.4 Recent Developments
  • 13.11. Salesforce
    • 13.11.1 Company Overview
    • 13.11.2 Company Revenue
    • 13.11.3 Products
    • 13.11.4 Recent Developments
  • 13.12. Meta
    • 13.12.1 Company Overview
    • 13.12.2 Company Revenue
    • 13.12.3 Products
    • 13.12.4 Recent Developments
  • 13.13. Artificial Solutions
    • 13.13.1 Company Overview
    • 13.13.2 Company Revenue
    • 13.13.3 Products
    • 13.13.4 Recent Developments
  • 13.14. ServiceNow
    • 13.14.1 Company Overview
    • 13.14.2 Company Revenue
    • 13.14.3 Products
    • 13.14.4 Recent Developments
  • 13.15. [24]7.Ai
    • 13.15.1 Company Overview
    • 13.15.2 Company Revenue
    • 13.15.3 Products
    • 13.15.4 Recent Developments
  • 13.16. Kore.Ai
    • 13.16.1 Company Overview
    • 13.16.2 Company Revenue
    • 13.16.3 Products
    • 13.16.4 Recent Developments
  • 13.17. Conversica
    • 13.17.1 Company Overview
    • 13.17.2 Company Revenue
    • 13.17.3 Products
    • 13.17.4 Recent Developments

Note - In company profiling, financial details and recent developments are subject to availability or might not be covered in the case of private companies