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クラウドテレフォニーサービスの世界市場レポート 2024年

Cloud Telephony Services Global Market Report 2024

出版日: 受注後更新 | 発行: The Business Research Company | ページ情報: 英文 175 Pages | 納期: 2~10営業日

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クラウドテレフォニーサービスの世界市場レポート 2024年
出版日: 受注後更新
発行: The Business Research Company
ページ情報: 英文 175 Pages
納期: 2~10営業日
ご注意事項 :
本レポートの納品は、最新情報反映のため受注時に適宜更新しお届けいたします。
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  • 全表示
  • 概要
  • 目次
概要

クラウドテレフォニーサービス市場規模は、今後数年で急成長が見込まれます。2028年の年間平均成長率(CAGR)は17.5%で、607億7,000万米ドルに成長します。予測期間中に予想される成長の主因は、クラウドベースのソリューション採用の増加、VoIP技術の人気上昇、仮想電話番号の利用拡大、高度な通信サービスに対する需要の高まり、モバイル労働力の拡大などです。この期間に予想される主な動向には、音声認識や自然言語処理の技術進歩、eコマース事業の拡大、コラボレーション・ツールとの統合、サブスクリプション・ベース・モデルへの移行、ギグ・エコノミーの拡大などがあります。

クラウドテレフォニーサービス市場の拡大には、仮想電話番号の利用増加が見込まれます。仮想電話番号は、従来の電話回線に縛られず、ユーザーが選択した任意のデバイスや番号に向けることができるもので、リモートワークのセットアップの採用拡大や柔軟なコミュニケーション・ソリューションの需要により人気を集めています。クラウドテレフォニーサービスは、インターネット経由でアクセスできるスケーラブルで適応性の高いコミュニケーション・ソリューションを提供することで、バーチャル電話番号利用の増加を促進する重要な役割を果たしています。例えば、Vonageによると、米国では2021年以降、仮想電話番号の導入が前年比35%増と急増しており、クラウド電話サービス市場の成長を促進する上で仮想電話番号が極めて重要な役割を担っていることが浮き彫りになっています。

クラウドテレフォニーサービス市場の主要プレーヤーは、進化するコミュニケーション・ニーズに対応するため、クラウド電話サービスを新たな拠点に拡大することを優先しています。クラウド電話サービスは、インターネット接続があればどこからでも電話をかけたり受けたりできる柔軟性を提供することで、遠隔地での業務セットアップを容易にし、ビジネスの継続性を確保します。これらのサービスには、通話ルーティング、ボイスメールの書き起こし、他のビジネスツールとの統合などの機能が含まれており、ユーザーの生産性と効率を向上させます。例えば、2023年6月、RingCentral, Inc.はインドでクラウドテレフォニーサービスを導入し、同国で完全準拠のクラウド電話システム・サービスを提供する初の世界・クラウド・プロバイダーとなった。この取り組みにより、インドの多国籍企業はクラウド電話機能を活用し、従業員、顧客、パートナーとの合理的なコミュニケーションを実現できるようになった。

目次

第1章 エグゼクティブサマリー

第2章 市場の特徴

第3章 市場動向と戦略

第4章 マクロ経済シナリオ

  • 高インフレが市場に与える影響
  • ウクライナ・ロシア戦争が市場に与える影響
  • COVID-19による市場への影響

第5章 世界の市場規模と成長

  • 世界のクラウドテレフォニーサービス市場:促進要因と抑制要因
    • 市場促進要因
    • 市場抑制要因
  • 世界のクラウドテレフォニーサービス市場の実績:規模と成長, 2018-2023
  • 世界のクラウドテレフォニーサービス市場の予測:規模と成長, 2023-2028, 2033F

第6章 市場セグメンテーション

  • 世界のクラウドテレフォニーサービス市場:ネットワーク別、実績と予測, 2018-2023, 2023-2028F, 2033F
  • 公衆交換電話網(PSTN)
  • ボイスオーバーインターネットプロトコル(VoIP)
  • 世界のクラウドテレフォニーサービス市場:展開タイプ別、実績と予測, 2018-2023, 2023-2028F, 2033F
  • クラウド
  • ホスト
  • 世界のクラウドテレフォニーサービス市場:エンタープライズ、実績と予測, 2018-2023, 2023-2028F, 2033F
  • 中小企業
  • 大企業
  • 世界のクラウドテレフォニーサービス市場:用途別、実績と予測, 2018-2023, 2023-2028F, 2033F
  • 会議
  • マルチレベルIVR
  • セールスとマーケティング
  • 顧客関係管理(CRM)
  • 世界のクラウドテレフォニーサービス市場:エンドユーザー業界別、実績と予測, 2018-2023, 2023-2028F, 2033F
  • 通信とIT
  • 銀行、金融サービス、保険(BFSI)
  • 政府
  • 健康管理
  • メディアとエンターテイメント
  • 教育
  • 小売り
  • その他のエンドユーザー業界

第7章 地域別・国別分析

  • 世界のクラウドテレフォニーサービス市場:地域別、実績と予測, 2018-2023, 2023-2028F, 2033F
  • 世界のクラウドテレフォニーサービス市場:国別、実績と予測, 2018-2023, 2023-2028F, 2033F

第8章 アジア太平洋市場

第9章 中国市場

第10章 インド市場

第11章 日本市場

第12章 オーストラリア市場

第13章 インドネシア市場

第14章 韓国市場

第15章 西欧市場

第16章 英国市場

第17章 ドイツ市場

第18章 フランス市場

第19章 イタリア市場

第20章 スペイン市場

第21章 東欧市場

第22章 ロシア市場

第23章 北米市場

第24章 米国市場

第25章 カナダ市場

第26章 南米市場

第27章 ブラジル市場

第28章 中東市場

第29章 アフリカ市場

第30章 競合情勢と企業プロファイル

  • クラウドテレフォニーサービス市場:競合情勢
  • クラウドテレフォニーサービス市場:企業プロファイル
    • Microsoft Corporation
    • Cisco Systems Inc.
    • Singapore Telecommunications Limited
    • EPAM Systems, Inc
    • Zoom Video Communications Inc.

第31章 その他の大手企業と革新的企業

  • Twilio Inc.
  • Avaya Inc.
  • RingCentral Inc.
  • Genesys Telecommunications Laboratories Inc.
  • Vonage Holdings Corp.
  • Mitel Networks Corporation
  • Five9 Inc.
  • 8x8 Inc.
  • VOXX International
  • Freshworks Inc.
  • Kaleyra Inc.
  • Fuze Inc.
  • Nextiva Inc.
  • Redcentric plc.
  • Jive Communications Inc.

第32章 競合ベンチマーキング

第33章 競合ダッシュボード

第34章 主要な合併と買収

第35章 将来の見通しと潜在的な分析

第36章 付録

目次
Product Code: r17317

Cloud telephony services are modern communication solutions delivered via the internet, harnessing the power of cloud computing infrastructure. These services eliminate the necessity for traditional enterprise telephone systems by converting analog voice signals into digital data packets and transmitting them over the internet. This enables users to conduct calls using VoIP desk phones, softphones, or mobile applications.

The primary networks supporting cloud telephony services are public switched telephone networks (PSTNs) and voice over internet protocol (VoIP). PSTNs represent the conventional telephone networks managed by telecommunications carriers, employing circuit-switched technology for voice communication. These services offer various deployment options such as cloud and hosted solutions, catering to the needs of small, medium, and large enterprises across sectors including telecom and IT, banking, financial services and insurance (BFSIs), government, healthcare, media and entertainment, education, retail, and other industries. These solutions serve diverse purposes such as conferencing, multi-level IVR, sales and marketing, and customer relationship management (CRM) applications.

The cloud telephony services market research report is one of a series of new reports from The Business Research Company that provides cloud telephony services market statistics, including cloud telephony services industry global market size, regional shares, competitors with cloud telephony services market share, detailed cloud telephony services market segments, market trends, and opportunities, and any further data you may need to thrive in the cloud telephony services industry. This cloud telephony services market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The cloud telephony services market size has grown rapidly in recent years. It will grow from $27.20 billion in 2023 to $31.88 billion in 2024 at a compound annual growth rate (CAGR) of 17.2%. The growth experienced during the historic period can be credited to several factors. These include a rising demand for flexible communication solutions, the emergence of artificial intelligence and automation technologies, an increasing need for real-time analytics and reporting capabilities, the proliferation of small and medium-sized enterprises (SMEs), and the evolution of WebRTC (web real-time communication) technology.

The cloud telephony services market size is expected to see rapid growth in the next few years. It will grow to $60.77 billion in 2028 at a compound annual growth rate (CAGR) of 17.5%. The anticipated growth in the forecast period is primarily driven by the increasing adoption of cloud-based solutions, the rising popularity of VoIP technology, the growing utilization of virtual phone numbers, the heightened demand for advanced communication services, and the expanding mobile workforce. Major trends expected during this period include technological advancements in voice recognition and natural language processing, the expansion of e-commerce businesses, integration with collaboration tools, a shift towards subscription-based models, and the expansion of the gig economy.

The projected increase in the use of virtual phone numbers is set to drive the expansion of the cloud telephony service market. Virtual phone numbers, which are not tied to traditional phone lines and can be directed to any device or number chosen by the user, are gaining popularity due to the growing adoption of remote work setups and the demand for flexible communication solutions. Cloud telephony services play a crucial role in facilitating the uptick in virtual phone number usage by offering scalable and adaptable communication solutions accessible via the internet. For instance, according to Vonage, businesses in the US have witnessed a 35% year-over-year surge in virtual phone number adoption since 2021, highlighting the pivotal role of virtual phone numbers in propelling the growth of the cloud telephony service market.

Key players in the cloud telephony service market are prioritizing the expansion of their cloud phone services to new locations to cater to evolving communication needs. Cloud phone services offer flexibility by enabling users to make and receive calls from any location with an internet connection, thereby facilitating remote work setups and ensuring business continuity. These services encompass features such as call routing, voicemail transcription, and integration with other business tools, enhancing productivity and efficiency for users. For example, in June 2023, RingCentral, Inc. introduced its cloud telephony service in India, becoming the first global cloud provider to offer fully compliant cloud phone system services in the country. This initiative enables multinational organizations in India to leverage cloud phone capabilities for streamlined communication with employees, customers, and partners.

In January 2024, Dura Software expanded its presence in the telecommunications industry by acquiring Infosys Limited, a UK-based telephony technology company specializing in cloud telephony services. Through this acquisition, Dura Software aims to leverage Invosys' comprehensive suite of solutions, including connectivity and cloud offerings, intelligent call management, and routing for contact centers, to enhance its portfolio, drive growth, access new resources and expertise, and broaden its product offerings.

Major companies operating in the cloud telephony services market are Microsoft Corporation, Cisco Systems Inc., Singapore Telecommunications Limited, EPAM Systems, Inc, Zoom Video Communications Inc., Twilio Inc., Avaya Inc., RingCentral Inc., Genesys Telecommunications Laboratories Inc., Vonage Holdings Corp., Mitel Networks Corporation, Five9 Inc., 8x8 Inc., VOXX International, Freshworks Inc., Kaleyra Inc., Fuze Inc., Nextiva Inc., Redcentric plc., Jive Communications Inc., Dialpad Inc., Talkdesk Inc., Telnyx LLC, Plivo Inc., Flowroute Inc.

North America was the largest region in the cloud telephony services market in 2023. The regions covered in the cloud telephony services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.

The countries covered in the cloud telephony services market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The cloud telephony services market consists of revenues earned by entities by providing services such as virtual phone systems, call forwarding, interactive voice response systems, and voicemail. The market value includes the value of related goods sold by the service provider or included within the service offering. The cloud telephony services market also includes sales of IP phones, analog telephone adapters (ATA), routers and switches, power over ethernet (PoE) switches, headsets and microphones. Values in this market are 'factory gate' values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

  • Including: 1) By Network: Public Switched Telephone Networks (PSTNs); Voice Over Internet Protocol (VoIP)
  • 2) By Deployment Type: Cloud; Hosted
  • 3) By Enterprise: Small And Medium Enterprises (SMEs); Large Enterprises
  • 4) By Application: Conferencing; Multi-Level IVR; Sales And Marketing; Customer Relationship Management (CRM)
  • 5) By End User Industry: Telecom And IT; Banking, Financial Services And Insurance (BFSI); Government; Health Care; Media And Entertainment; Education; Retail
  • Covering: Microsoft Corporation; Cisco Systems Inc.; Singapore Telecommunications Limited; EPAM Systems, Inc.; Zoom Video Communications Inc.

Table of Contents

1. Executive Summary

2. Cloud Telephony Services Market Characteristics

3. Cloud Telephony Services Market Trends And Strategies

4. Cloud Telephony Services Market - Macro Economic Scenario

  • 4.1. Impact Of High Inflation On The Market
  • 4.2. Ukraine-Russia War Impact On The Market
  • 4.3. COVID-19 Impact On The Market

5. Global Cloud Telephony Services Market Size and Growth

  • 5.1. Global Cloud Telephony Services Market Drivers and Restraints
    • 5.1.1. Drivers Of The Market
    • 5.1.2. Restraints Of The Market
  • 5.2. Global Cloud Telephony Services Historic Market Size and Growth, 2018 - 2023, Value ($ Billion)
  • 5.3. Global Cloud Telephony Services Forecast Market Size and Growth, 2023 - 2028, 2033F, Value ($ Billion)

6. Cloud Telephony Services Market Segmentation

  • 6.1. Global Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Public Switched Telephone Networks (PSTNs)
  • Voice Over Internet Protocol (VoIP)
  • 6.2. Global Cloud Telephony Services Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Cloud
  • Hosted
  • 6.3. Global Cloud Telephony Services Market, Segmentation By Enterprise, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Small And Medium Enterprises (SMEs)
  • Large Enterprises
  • 6.4. Global Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Conferencing
  • Multi-Level Ivr
  • Sales And Marketing
  • Customer Relationship Management (CRM)
  • 6.5. Global Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Telecom And IT
  • Banking, Financial Services And Insurance (BFSI)
  • Government
  • Health Care
  • Media And Entertainment
  • Education
  • Retail
  • Other End User Industries

7. Cloud Telephony Services Market Regional And Country Analysis

  • 7.1. Global Cloud Telephony Services Market, Split By Region, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 7.2. Global Cloud Telephony Services Market, Split By Country, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

8. Asia-Pacific Cloud Telephony Services Market

  • 8.1. Asia-Pacific Cloud Telephony Services Market Overview
  • Region Information, Impact Of COVID-19, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
  • 8.2. Asia-Pacific Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 8.3. Asia-Pacific Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 8.4. Asia-Pacific Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

9. China Cloud Telephony Services Market

  • 9.1. China Cloud Telephony Services Market Overview
  • 9.2. China Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
  • 9.3. China Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
  • 9.4. China Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion

10. India Cloud Telephony Services Market

  • 10.1. India Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 10.2. India Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 10.3. India Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

11. Japan Cloud Telephony Services Market

  • 11.1. Japan Cloud Telephony Services Market Overview
  • 11.2. Japan Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 11.3. Japan Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 11.4. Japan Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

12. Australia Cloud Telephony Services Market

  • 12.1. Australia Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 12.2. Australia Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 12.3. Australia Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

13. Indonesia Cloud Telephony Services Market

  • 13.1. Indonesia Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 13.2. Indonesia Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 13.3. Indonesia Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

14. South Korea Cloud Telephony Services Market

  • 14.1. South Korea Cloud Telephony Services Market Overview
  • 14.2. South Korea Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 14.3. South Korea Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 14.4. South Korea Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

15. Western Europe Cloud Telephony Services Market

  • 15.1. Western Europe Cloud Telephony Services Market Overview
  • 15.2. Western Europe Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 15.3. Western Europe Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 15.4. Western Europe Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

16. UK Cloud Telephony Services Market

  • 16.1. UK Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 16.2. UK Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 16.3. UK Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

17. Germany Cloud Telephony Services Market

  • 17.1. Germany Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 17.2. Germany Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 17.3. Germany Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

18. France Cloud Telephony Services Market

  • 18.1. France Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 18.2. France Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 18.3. France Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

19. Italy Cloud Telephony Services Market

  • 19.1. Italy Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 19.2. Italy Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 19.3. Italy Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

20. Spain Cloud Telephony Services Market

  • 20.1. Spain Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 20.2. Spain Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 20.3. Spain Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

21. Eastern Europe Cloud Telephony Services Market

  • 21.1. Eastern Europe Cloud Telephony Services Market Overview
  • 21.2. Eastern Europe Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 21.3. Eastern Europe Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 21.4. Eastern Europe Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

22. Russia Cloud Telephony Services Market

  • 22.1. Russia Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 22.2. Russia Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 22.3. Russia Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

23. North America Cloud Telephony Services Market

  • 23.1. North America Cloud Telephony Services Market Overview
  • 23.2. North America Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 23.3. North America Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 23.4. North America Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

24. USA Cloud Telephony Services Market

  • 24.1. USA Cloud Telephony Services Market Overview
  • 24.2. USA Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 24.3. USA Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 24.4. USA Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

25. Canada Cloud Telephony Services Market

  • 25.1. Canada Cloud Telephony Services Market Overview
  • 25.2. Canada Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 25.3. Canada Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 25.4. Canada Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

26. South America Cloud Telephony Services Market

  • 26.1. South America Cloud Telephony Services Market Overview
  • 26.2. South America Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 26.3. South America Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 26.4. South America Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

27. Brazil Cloud Telephony Services Market

  • 27.1. Brazil Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 27.2. Brazil Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 27.3. Brazil Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

28. Middle East Cloud Telephony Services Market

  • 28.1. Middle East Cloud Telephony Services Market Overview
  • 28.2. Middle East Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 28.3. Middle East Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 28.4. Middle East Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

29. Africa Cloud Telephony Services Market

  • 29.1. Africa Cloud Telephony Services Market Overview
  • 29.2. Africa Cloud Telephony Services Market, Segmentation By Network, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 29.3. Africa Cloud Telephony Services Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 29.4. Africa Cloud Telephony Services Market, Segmentation By End User Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

30. Cloud Telephony Services Market Competitive Landscape And Company Profiles

  • 30.1. Cloud Telephony Services Market Competitive Landscape
  • 30.2. Cloud Telephony Services Market Company Profiles
    • 30.2.1. Microsoft Corporation
      • 30.2.1.1. Overview
      • 30.2.1.2. Products and Services
      • 30.2.1.3. Strategy
      • 30.2.1.4. Financial Performance
    • 30.2.2. Cisco Systems Inc.
      • 30.2.2.1. Overview
      • 30.2.2.2. Products and Services
      • 30.2.2.3. Strategy
      • 30.2.2.4. Financial Performance
    • 30.2.3. Singapore Telecommunications Limited
      • 30.2.3.1. Overview
      • 30.2.3.2. Products and Services
      • 30.2.3.3. Strategy
      • 30.2.3.4. Financial Performance
    • 30.2.4. EPAM Systems, Inc
      • 30.2.4.1. Overview
      • 30.2.4.2. Products and Services
      • 30.2.4.3. Strategy
      • 30.2.4.4. Financial Performance
    • 30.2.5. Zoom Video Communications Inc.
      • 30.2.5.1. Overview
      • 30.2.5.2. Products and Services
      • 30.2.5.3. Strategy
      • 30.2.5.4. Financial Performance

31. Cloud Telephony Services Market Other Major And Innovative Companies

  • 31.1. Twilio Inc.
  • 31.2. Avaya Inc.
  • 31.3. RingCentral Inc.
  • 31.4. Genesys Telecommunications Laboratories Inc.
  • 31.5. Vonage Holdings Corp.
  • 31.6. Mitel Networks Corporation
  • 31.7. Five9 Inc.
  • 31.8. 8x8 Inc.
  • 31.9. VOXX International
  • 31.10. Freshworks Inc.
  • 31.11. Kaleyra Inc.
  • 31.12. Fuze Inc.
  • 31.13. Nextiva Inc.
  • 31.14. Redcentric plc.
  • 31.15. Jive Communications Inc.

32. Global Cloud Telephony Services Market Competitive Benchmarking

33. Global Cloud Telephony Services Market Competitive Dashboard

34. Key Mergers And Acquisitions In The Cloud Telephony Services Market

35. Cloud Telephony Services Market Future Outlook and Potential Analysis

  • 35.1 Cloud Telephony Services Market In 2028 - Countries Offering Most New Opportunities
  • 35.2 Cloud Telephony Services Market In 2028 - Segments Offering Most New Opportunities
  • 35.3 Cloud Telephony Services Market In 2028 - Growth Strategies
    • 35.3.1 Market Trend Based Strategies
    • 35.3.2 Competitor Strategies

36. Appendix

  • 36.1. Abbreviations
  • 36.2. Currencies
  • 36.3. Historic And Forecast Inflation Rates
  • 36.4. Research Inquiries
  • 36.5. The Business Research Company
  • 36.6. Copyright And Disclaimer