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クラウドテレフォニーサービス市場レポート：2030年までの動向、予測、競合分析

Cloud Telephony Service Market Report: Trends, Forecast and Competitive Analysis to 2030

出版日
発行
Lucintel
ページ情報
英文 150 Pages
納期
3営業日
カスタマイズ可能
適宜更新あり
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クラウドテレフォニーサービス市場レポート：2030年までの動向、予測、競合分析
出版日: 2023年10月30日
発行: Lucintel
ページ情報: 英文 150 Pages
納期: 3営業日
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  • 全表示
  • 概要
  • 目次
概要

クラウドテレフォニーサービスの動向と予測

世界のクラウドテレフォニーサービス市場は、2024年から2030年までのCAGRが9.5%で、2030年までに推定396億米ドルに達すると予測されています。この市場の主な促進要因は、通信事業者の従来型ネットワークからIPネットワークへの転換、リモートワーク政策の採用増加、クラウドサービスの世界の需要拡大です。世界のクラウド・テレフォニー・サービス市場は、BFSI、政府機関、テレコム＆IT、ヘルスケア、メディア＆エンターテインメント、リテール市場に機会があり、将来性が期待されます。

クラウドテレフォニーサービス市場の洞察

Lucintelは、ボイス・オーバー・インターネット・プロトコルは、手頃な価格のネットワークサービスや、コミュニケーションの向上を促進する直感的なインターフェースなど、多くの利点を提供するため、予測期間中、より大きなセグメントであり続けると予測しています。

北米では、ボイスオーバーインターネットプロトコル（VoIP）通話、オンライン会議、ビデオ会議、その他のビジネス関連タスクのためのホスト型クラウドテレフォニーサービスの利用が、同地域の消費者と企業の双方で拡大しているため、予測期間中に最も高い成長が見込まれます。

本レポートでは、以下の11の主要な質問に回答している：

  • Q.1.市場セグメントのうち、最も有望かつ高成長な機会は何か？
  • Q.2.どのセグメントがより速いペースで成長するのか、またその理由は？
  • Q.3.今後成長が加速すると思われる地域とその理由は？
  • Q.4.市場力学に影響を与える主な要因は何か？市場における主な課題とビジネスリスクは？
  • Q.5.この市場におけるビジネスリスクと競合の脅威は？
  • Q.6.この市場における新たな動向とその理由は？
  • Q.7.市場における顧客の需要の変化にはどのようなものがありますか？
  • Q.8.この市場における新たな開発と、その開発をリードしている企業は？
  • Q.9.この市場における主要企業は？主要企業は事業成長のためにどのような戦略的取り組みを進めているのか？
  • Q.10.この市場における競合製品にはどのようなものがあり、材料や製品の代替による市場シェア低下の脅威はどの程度ありますか？
  • Q.11.過去5年間にどのようなM&Aが行われ、業界にどのような影響を与えましたか？

目次

第1章 エグゼクティブサマリー

第2章 世界のクラウドテレフォニーサービス市場：市場力学

  • イントロダクション、背景、分類
  • サプライチェーン
  • 業界の促進要因と課題

第3章 2018年から2030年までの市場動向と予測分析

  • マクロ経済動向（2018～2023年）と予測（2024～2030年）
  • 世界のクラウドテレフォニーサービス市場の動向（2018～2023年）と予測（2024～2030年）
  • 展開モデル別の世界のクラウドテレフォニーサービス市場
    • クラウド
    • ホステッド
  • ネットワーク別の世界のクラウドテレフォニーサービス市場
    • 公衆交換電話網
    • ボイスオーバーインターネットプロトコル
  • 最終用途別の世界のクラウドテレフォニーサービス市場
    • BFSI
    • 政府
    • テレコム&IT
    • ヘルスケア
    • メディアとエンターテイメント
    • 小売り
    • その他

第4章 2018年から2030年までの地域別の市場動向と予測分析

  • 地域別の世界のクラウドテレフォニーサービス市場
  • 北米のクラウドテレフォニーサービス市場
  • 欧州クラウドテレフォニーサービス市場
  • アジア太平洋クラウドテレフォニーサービス市場
  • その他地域クラウドテレフォニーサービス市場

第5章 競合の分析

  • 製品ポートフォリオ分析
  • 運用上の統合
  • ポーターのファイブフォース分析

第6章 成長機会と戦略的分析

  • 成長機会分析
    • 展開モデル別の世界のクラウドテレフォニーサービス市場の成長機会
    • ネットワーク別の世界のクラウドテレフォニーサービス市場の成長機会
    • 最終用途別の世界のクラウドテレフォニーサービス市場の成長機会
    • 地域別の世界のクラウドテレフォニーサービス市場の成長機会
  • 世界のクラウドテレフォニーサービス市場の新たな動向
  • 戦略的分析
    • 新製品の開発
    • 世界のクラウドテレフォニーサービス市場の容量拡大
    • 世界のクラウドテレフォニーサービス市場における合併、買収、合弁事業
    • 認証とライセンシング

第7章 有力企業の企業プロファイル

  • DIALPAD
  • 8x8
  • Go 2 Market
  • BroadSoft
  • Knowlarity Communications
  • AVOXI
  • Exotel Techcom
  • Microsoft
  • LeadNXT
  • Cisco Systems
目次

Cloud Telephony Service Trends and Forecast

The future of the global cloud telephony service market looks promising with opportunities in the BFSI, government, telecom & IT, healthcare, media & entertainment, and retail markets. The global cloud telephony service market is expected to reach an estimated $39.6 billion by 2030 with a CAGR of 9.5% from 2024 to 2030. The major drivers for this market are transformation of telecom companies from conventional to IP networks, rising adoption of remote working policies, and growing demand of cloud services across the globe.

A more than 150-page report is developed to help in your business decisions.

Cloud Telephony Service by Segment

The study includes a forecast for the global cloud telephony service by deployment model, network, end use, and region.

Cloud Telephony Service Market by Deployment Model [Shipment Analysis by Value from 2018 to 2030]:

  • Cloud
  • Hosted

Cloud Telephony Service Market by Network [Shipment Analysis by Value from 2018 to 2030]:

  • Public Switched Telephone Network
  • Voice Over Internet Protocol

Cloud Telephony Service Market by End Use [Shipment Analysis by Value from 2018 to 2030]:

  • BFSI
  • Government
  • Telecom & IT
  • Healthcare
  • Media & Entertainment
  • Retail
  • Others

Cloud Telephony Service Market by Region [Shipment Analysis by Value from 2018 to 2030]:

  • North America
  • Europe
  • Asia Pacific
  • The Rest of the World

List of Cloud Telephony Service Companies

Companies in the market compete on the basis of product quality offered. Major players in this market focus on expanding their manufacturing facilities, R&D investments, infrastructural development, and leverage integration opportunities across the value chain. With these strategies cloud telephony service companies cater increasing demand, ensure competitive effectiveness, develop innovative products & technologies, reduce production costs, and expand their customer base. Some of the cloud telephony service companies profiled in this report include-

  • Dialpad
  • 8X8
  • Go 2 Market
  • Broadsoft
  • Knowlarity Communications
  • Avoxi
  • Exotel Techcom
  • Microsoft
  • Leadnxt
  • Cisco Systems

Cloud Telephony Service Market Insights

Lucintel forecasts that voice over internet protocol will remain the larger segment over the forecast period because it offers a number of benefits, including affordable network services and an intuitive interface that promotes improved communication.

North America is expected to witness highest growth over the forecast period due to growing use of hosted cloud phone services for voice-over-internet protocol (VoIP) calls, online meetings, video conferencing, and other business-related tasks by both consumers and businesses in this region.

Features of the Global Cloud Telephony Service Market

Market Size Estimates: Cloud telephony service market size estimation in terms of value ($B).

Trend and Forecast Analysis: Market trends (2018 to 2023) and forecast (2024 to 2030) by various segments and regions.

Segmentation Analysis: Cloud telephony service market size by deployment model, network, end use, and region in terms of value ($B).

Regional Analysis: Cloud telephony service market breakdown by North America, Europe, Asia Pacific, and Rest of the World.

Growth Opportunities: Analysis of growth opportunities in different deployment model, network, end use, and regions for the cloud telephony service market.

Strategic Analysis: This includes M&A, new product development, and competitive landscape of the cloud telephony service market.

Analysis of competitive intensity of the industry based on Porter's Five Forces model.

FAQ

Q.1 What is the cloud telephony service market size?

Answer: The global cloud telephony service market is expected to reach an estimated $39.6 billion by 2030.

Q.2 What is the growth forecast for cloud telephony service market?

Answer: The global cloud telephony service market is expected to grow with a CAGR of 9.5% from 2024 to 2030.

Q.3 What are the major drivers influencing the growth of the cloud telephony service market?

Answer: The major drivers for this market are transformation of telecom companies from conventional to IP networks, rising adoption of remote working policies, and growing demand of cloud services across the globe.

Q4. What are the major segments for cloud telephony service market?

Answer: The future of the global cloud telephony service market looks promising with opportunities in the BFSI, government, telecom & IT, healthcare, media & entertainment, and retail markets.

Q5. Who are the key cloud telephony service market companies?

Answer: Some of the key cloud telephony service companies are as follows:

  • Dialpad
  • 8X8
  • Go 2 Market
  • Broadsoft
  • Knowlarity Communications
  • Avoxi
  • Exotel Techcom
  • Microsoft
  • Leadnxt
  • Cisco Systems

Q6. Which cloud telephony service market segment will be the largest in future?

Answer: Lucintel forecasts that voice over internet protocol will remain the larger segment over the forecast period because it offers a number of benefits, including affordable network services and an intuitive interface that promotes improved communication.

Q7. In cloud telephony service market, which region is expected to be the largest in next 5 years?

Answer: North America is expected to witness highest growth over the forecast period due to growing use of hosted cloud phone services for voice-over-internet protocol (VoIP) calls, online meetings, video conferencing, and other business-related tasks by both consumers and businesses in this region.

Q.8 Do we receive customization in this report?

Answer: Yes, Lucintel provides 10% customization without any additional cost.

This report answers following 11 key questions:

  • Q.1. What are some of the most promising, high-growth opportunities for the cloud telephony service market by deployment model (cloud and hosted), network (public switched telephone network and voice over internet protocol), end use (BFSI, government, telecom & IT, healthcare, media & entertainment, retail, and others), and region (North America, Europe, Asia Pacific, and the Rest of the World)?
  • Q.2. Which segments will grow at a faster pace and why?
  • Q.3. Which region will grow at a faster pace and why?
  • Q.4. What are the key factors affecting market dynamics? What are the key challenges and business risks in this market?
  • Q.5. What are the business risks and competitive threats in this market?
  • Q.6. What are the emerging trends in this market and the reasons behind them?
  • Q.7. What are some of the changing demands of customers in the market?
  • Q.8. What are the new developments in the market? Which companies are leading these developments?
  • Q.9. Who are the major players in this market? What strategic initiatives are key players pursuing for business growth?
  • Q.10. What are some of the competing products in this market and how big of a threat do they pose for loss of market share by material or product substitution?
  • Q.11. What M&A activity has occurred in the last 5 years and what has its impact been on the industry?

Table of Contents

1. Executive Summary

2. Global Cloud Telephony Service Market : Market Dynamics

  • 2.1: Introduction, Background, and Classifications
  • 2.2: Supply Chain
  • 2.3: Industry Drivers and Challenges

3. Market Trends and Forecast Analysis from 2018 to 2030

  • 3.1. Macroeconomic Trends (2018-2023) and Forecast (2024-2030)
  • 3.2. Global Cloud Telephony Service Market Trends (2018-2023) and Forecast (2024-2030)
  • 3.3: Global Cloud Telephony Service Market by Deployment Model
    • 3.3.1: Cloud
    • 3.3.2: Hosted
  • 3.4: Global Cloud Telephony Service Market by Network
    • 3.4.1: Public Switched Telephone Network
    • 3.4.2: Voice Over Internet Protocol
  • 3.5: Global Cloud Telephony Service Market by End Use
    • 3.5.1: BFSI
    • 3.5.2: Government
    • 3.5.3: Telecom & IT
    • 3.5.4: Healthcare
    • 3.5.5: Media & Entertainment
    • 3.5.6: Retail
    • 3.5.7: Others

4. Market Trends and Forecast Analysis by Region from 2018 to 2030

  • 4.1: Global Cloud Telephony Service Market by Region
  • 4.2: North American Cloud Telephony Service Market
    • 4.2.2: North American Cloud Telephony Service Market by End Use: BFSI, Government, Telecom & IT, Healthcare, Media & Entertainment, Retail, and Others
  • 4.3: European Cloud Telephony Service Market
    • 4.3.1: European Cloud Telephony Service Market by Network: Public Switched Telephone Network and Voice Over Internet Protocol
    • 4.3.2: European Cloud Telephony Service Market by End Use: BFSI, Government, Telecom & IT, Healthcare, Media & Entertainment, Retail, and Others
  • 4.4: APAC Cloud Telephony Service Market
    • 4.4.1: APAC Cloud Telephony Service Market by Network: Public Switched Telephone Network and Voice Over Internet Protocol
    • 4.4.2: APAC Cloud Telephony Service Market by End Use: BFSI, Government, Telecom & IT, Healthcare, Media & Entertainment, Retail, and Others
  • 4.5: ROW Cloud Telephony Service Market
    • 4.5.1: ROW Cloud Telephony Service Market by Network: Public Switched Telephone Network and Voice Over Internet Protocol
    • 4.5.2: ROW Cloud Telephony Service Market by End Use: BFSI, Government, Telecom & IT, Healthcare, Media & Entertainment, Retail, and Others

5. Competitor Analysis

  • 5.1: Product Portfolio Analysis
  • 5.2: Operational Integration
  • 5.3: Porter's Five Forces Analysis

6. Growth Opportunities and Strategic Analysis

  • 6.1: Growth Opportunity Analysis
    • 6.1.1: Growth Opportunities for the Global Cloud Telephony Service Market by Deployment Model
    • 6.1.2: Growth Opportunities for the Global Cloud Telephony Service Market by Network
    • 6.1.3: Growth Opportunities for the Global Cloud Telephony Service Market by End Use
    • 6.1.4: Growth Opportunities for the Global Cloud Telephony Service Market by Region
  • 6.2: Emerging Trends in the Global Cloud Telephony Service Market
  • 6.3: Strategic Analysis
    • 6.3.1: New Product Development
    • 6.3.2: Capacity Expansion of the Global Cloud Telephony Service Market
    • 6.3.3: Mergers, Acquisitions, and Joint Ventures in the Global Cloud Telephony Service Market
    • 6.3.4: Certification and Licensing

7. Company Profiles of Leading Players

  • 7.1: DIALPAD
  • 7.2: 8x8
  • 7.3: Go 2 Market
  • 7.4: BroadSoft
  • 7.5: Knowlarity Communications
  • 7.6: AVOXI
  • 7.7: Exotel Techcom
  • 7.8: Microsoft
  • 7.9: LeadNXT
  • 7.10: Cisco Systems