通信オペレーションマネジメントの市場規模・シェア・成長分析 (ソリューションの種類別、展開方式別、サービスの種類別、地域別)：産業予測 (2025～2032年)

世界の通信オペレーションマネジメントの市場規模は2023年に128億6,000万米ドルとなり、2024年の142億米ドルから2032年には303億3,000万米ドルに成長し、予測期間（2025-2032年）のCAGRは8.95％で成長する見通しです。

市場の洞察によると、世界の通信オペレーションマネジメント分野は、5G技術の台頭とともに効率的なネットワーク管理の必要性が高まっており、堅調な成長軌道を描いています。通信事業者は、クラウドサービス、自動化、AIを活用したアナリティクスが業務効率の向上とワークフローの合理化に果たす役割を重視し、手頃な価格の業務革新にますます傾倒しています。モバイルデータ消費の急増とモノのインターネット（IoT）の拡大は、規制への対応やデジタル変革の取り組みと並んで、市場の勢いをさらに加速させています。特に、AIと機械学習を通信オペレーションマネジメントソリューションに統合することで、データ分析を改善し、パターンを特定し、潜在的なネットワーク問題にプロアクティブに対処することで、最終的に信頼性とユーザーエクスペリエンスを向上させ、業界を変革しています。

目次

イントロダクション

• 分析目的
• 市場範囲
• 定義

分析手法

• 情報調達
• 二次・一次データの手法
• 市場規模予測
• 市場の想定と制約

エグゼクティブサマリー

• 市場の概要と展望
• 需給動向の分析
• セグメント別の機会分析

市場力学と展望

• 市場概要
• 市場規模
• 市場力学
  • 促進要因と機会
  • 抑制要因と課題
• ポーター分析

市場の主な考察

• 主な成功要因
• 競合の程度
• 主な投資機会
• 市場エコシステム
• 市場魅力度指数 (2024年)
• PESTEL分析
• マクロ経済指標
• バリューチェーン分析
• 価格分析
• 技術進歩
• ケーススタディ
• 顧客と購買基準の分析

世界の通信オペレーションマネジメントの市場規模・CAGR：ソリューションの種類別 (2025～2032年)

• 市場概要
• ネットワーク管理
• サービス管理
• セキュリティ管理
• クラウド管理

世界の通信オペレーションマネジメントの市場規模・CAGR：展開方式別 (2025～2032年)

• 市場概要
• オンプレミス
• クラウドベース
• SaaS
• ハイブリッド

世界の通信オペレーションマネジメントの市場規模・CAGR：サービスの種類別 (2025～2032年)

• 市場概要
• マネージドサービス
• プロフェッショナルサービス

世界の通信オペレーションマネジメントの市場規模・CAGR (2025～2032年)

• 北米
  • 米国
  • カナダ
• 欧州
  • ドイツ
  • スペイン
  • フランス
  • 英国
  • イタリア
  • その他欧州
• アジア太平洋
  • 中国
  • インド
  • 日本
  • 韓国
  • その他アジア太平洋
• ラテンアメリカ
  • ブラジル
  • その他ラテンアメリカ
• 中東・アフリカ
  • GCC諸国
  • 南アフリカ
  • その他中東・アフリカ

競合情勢

• 上位5社の比較
• 主要企業の市場ポジショニング (2024年)
• 主要企業が採用した戦略
• 市場の近年の動向
• 主要企業の市場シェア (2024年)
• 主要企業のプロファイル
  • 企業概要
  • 製品ポートフォリオ分析
  • セグメント別シェア分析
  • 収益の前年比比較 (2022～2024年)

主要企業プロファイル

• Amdocs
• Salesforce
• Nokia
• TCS
• Ericsson
• NEC
• Oracle
• AT
• Ribbon Communication
• Telstra
• Cisco Systems
• IBM
• Matrixx Software
• SAP
• Huawei

結論と提言

Global Telecom Operations Management Market size was valued at USD 12.86 Billion in 2023 and is poised to grow from USD 14.20 Billion in 2024 to USD 30.33 Billion by 2032, growing at a CAGR of 8.95% over the forecast period (2025-2032).

Market insights highlight a robust growth trajectory in the global telecom operations management sector, driven by the escalating need for efficient network management alongside the rise of 5G technology. Telecom operators are increasingly leaning towards affordable operational innovations, emphasizing the role of cloud services, automation, and AI-powered analytics in enhancing operational efficiency and streamlining workflows. The upsurge in mobile data consumption and the expansion of the Internet of Things (IoT) further contribute to market momentum, alongside regulatory compliance and digital transformation initiatives. Notably, the integration of AI and machine learning within telecom operations management solutions is transforming the industry, as these technologies improve data analysis, identify patterns, and proactively address potential network issues, ultimately enhancing reliability and user experience.

Top-down and bottom-up approaches were used to estimate and validate the size of the Global Telecom Operations Management market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

Global Telecom Operations Management Market Segments Analysis

The global telecom operations management market is segmented into solution type, deployment type, service type, and region. By solution type, the market is classified into network management, service management, security management and cloud management. Depending on deployment type, classified into on-premises, cloud-based, SaaS, and hybrid. By service type, the market is classified into managed services and professional services. Regionally, it is analyzed across North America, Europe, Asia-Pacific, Latin America, and the the Middle East and Africa.

Driver of the Global Telecom Operations Management Market

One of the key market drivers for the Global Telecom Operations Management Market is the increasing demand for enhanced network efficiency and performance optimization among telecommunications providers. As the global telecom landscape evolves, operators are pressured to streamline operations, reduce costs, and improve service quality to stay competitive. This necessity has led to heightened investments in advanced technologies such as artificial intelligence, machine learning, and automation, which facilitate more effective network management and operations. Consequently, telecom companies are actively seeking comprehensive operations management solutions that can provide real-time insights, predictive analytics, and improved resource allocation, fostering overall growth in the market.

Restraints in the Global Telecom Operations Management Market

One significant market restraint for the Global Telecom Operations Management Market is the increasing complexity of telecommunications networks driven by the rapid evolution of technologies such as 5G, IoT, and AI. This complexity poses challenges for telecom operators in managing and optimizing their operations effectively, leading to potential inefficiencies and increased costs. Additionally, the need for continuous updates and integration of various systems can strain existing resources and require substantial investments in new technology and training, hindering the overall growth and adoption of telecom operations management solutions in a highly competitive environment.

Market Trends of the Global Telecom Operations Management Market

The Global Telecom Operations Management (TOM) market is witnessing a significant trend driven by the integration of Artificial Intelligence (AI) and Machine Learning (ML) technologies. These advanced algorithms enhance TOM solutions by enabling operators to analyze vast datasets, identify patterns, and predict network issues proactively. Consequently, telecom operators can address potential disruptions before they affect end-users, thereby significantly boosting network reliability and performance. The automated fault detection and resolution capabilities facilitated by AI and ML further optimize operations, leading to more efficient management processes. This ongoing technological advancement is poised to propel market growth, making telecom operations management more effective and responsive.

Table of Contents

Introduction

• Objectives of the Study
• Scope of the Report
• Definitions

Research Methodology

• Information Procurement
• Secondary & Primary Data Methods
• Market Size Estimation
• Market Assumptions & Limitations

Executive Summary

• Global Market Outlook
• Supply & Demand Trend Analysis
• Segmental Opportunity Analysis

Market Dynamics & Outlook

• Market Overview
• Market Size
• Market Dynamics
  • Drivers & Opportunities
  • Restraints & Challenges
• Porters Analysis
  • Competitive rivalry
  • Threat of substitute
  • Bargaining power of buyers
  • Threat of new entrants
  • Bargaining power of suppliers

Key Market Insights

• Key Success Factors
• Degree of Competition
• Top Investment Pockets
• Market Ecosystem
• Market Attractiveness Index, 2024
• PESTEL Analysis
• Macro-Economic Indicators
• Value Chain Analysis
• Pricing Analysis
• Technology Analysis
• Case Studies
• Customer Buying Behavior Analysis

Global Telecom Operations Management Market Size by Solution Type & CAGR (2025-2032)

• Market Overview
• Network Management
• Service Management
• Security Management
• Cloud Management

Global Telecom Operations Management Market Size by Deployment Type & CAGR (2025-2032)

• Market Overview
• On-Premises
• Cloud-Based
• SaaS
• Hybrid

Global Telecom Operations Management Market Size by Service Type & CAGR (2025-2032)

• Market Overview
• Managed Services
• Professional Services

Global Telecom Operations Management Market Size & CAGR (2025-2032)

• North America (Solution Type, Deployment Type, Service Type)
  • US
  • Canada
• Europe (Solution Type, Deployment Type, Service Type)
  • Germany
  • Spain
  • France
  • UK
  • Italy
  • Rest of Europe
• Asia Pacific (Solution Type, Deployment Type, Service Type)
  • China
  • India
  • Japan
  • South Korea
  • Rest of Asia-Pacific
• Latin America (Solution Type, Deployment Type, Service Type)
  • Brazil
  • Rest of Latin America
• Middle East & Africa (Solution Type, Deployment Type, Service Type)
  • GCC Countries
  • South Africa
  • Rest of Middle East & Africa

Competitive Intelligence

• Top 5 Player Comparison
• Market Positioning of Key Players, 2024
• Strategies Adopted by Key Market Players
• Recent Developments in the Market
• Company Market Share Analysis, 2024
• Company Profiles of All Key Players
  • Company Details
  • Product Portfolio Analysis
  • Company's Segmental Share Analysis
  • Revenue Y-O-Y Comparison (2022-2024)

Key Company Profiles

• Amdocs
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Salesforce
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Nokia
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• TCS
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Ericsson
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• NEC
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Oracle
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• AT
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Ribbon Communication
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Telstra
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Cisco Systems
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• IBM
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Matrixx Software
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• SAP
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Huawei
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments

Conclusion & Recommendations