ソフトスキルトレーニング市場規模、シェア、成長分析：スキルタイプ別、配信形式別、ソーシング別、チャネルプロバイダー別、業界別、地域別 - 産業予測 2025年～2032年

ソフトスキルトレーニングの世界市場規模は2023年に294億米ドルとなり、予測期間（2025-2032年）のCAGRは8.7%で、2024年の319億6,000万米ドルから2032年には622億9,000万米ドルに成長する見通しです。

ソフトスキルトレーニング市場は、従業員のパフォーマンスと組織の成功を後押しするソフトスキルの重要な役割が認識されたことにより、大きな成長を遂げています。企業がコミュニケーション、チームワーク、リーダーシップ、適応力などのスキルを優先する中、多様な業界ニーズに対応するさまざまな研修コースが登場しています。オンライン・プラットフォームの台頭によりアクセシビリティが向上し、無料・有料のオプションを通じて自分のペースで学習できるようになりました。企業は、リーダーシップ、コラボレーション、エンゲージメントを重視し、戦略的目標を達成するためにカスタマイズされたソフトスキルトレーニングに投資するようになってきています。業界の進化に伴い、技術的な専門知識と強力な対人スキルをバランスよく備えた人材への需要は高まり続けており、世界のソフトスキルトレーニング市場が堅調に拡大していることを示しています。

目次

イントロダクション

• 調査の目的
• 調査範囲
• 定義

調査手法

• 情報調達
• 二次データと一次データの方法
• 市場規模予測
• 市場の前提条件と制限

エグゼクティブサマリー

• 世界市場の見通し
• 供給と需要の動向分析
• セグメント別機会分析

市場力学と見通し

• 市場概要
• 市場規模
• 市場力学
  • 促進要因と機会
  • 抑制要因と課題
• ポーターの分析

主な市場の考察

• 重要成功要因
• 競合の程度
• 主な投資機会
• 市場エコシステム
• 市場の魅力指数（2024年）
• PESTEL分析
• マクロ経済指標
• バリューチェーン分析
• 価格分析
• 規制情勢
• ケーススタディ

ソフトスキルトレーニング市場規模：スキルタイプ別& CAGR（2025-2032）

• 市場概要
• コミュニケーションと対人スキル
• リーダーシップとマネジメントスキル
• 問題解決能力と批判的思考力
• 感情知能と自己認識

ソフトスキルトレーニング市場規模：配信形式別& CAGR（2025-2032）

• 市場概要
• インストラクター主導
• バーチャルインストラクター主導
• 自分のペースで学べるeラーニング

ソフトスキルトレーニング市場規模：ソーシング別& CAGR（2025-2032）

• 市場概要
• 社内
• アウトソーシング

ソフトスキルトレーニング市場規模：チャネルプロバイダー別& CAGR（2025-2032）

• 市場概要
• 企業/エンタープライズ
• アカデミック
• 政府
• マネージャー
• 監督者
• チームリーダー
• 新入社員
• 中堅プロフェッショナル

ソフトスキルトレーニング市場規模：業界別& CAGR（2025-2032）

• 市場概要
• ヘルスケア
• ITおよび通信
• 銀行および金融サービス
• 教育
• 製造業
• その他

ソフトスキルトレーニング市場規模：地域別& CAGR（2025-2032）

• 北米
  • 米国
  • カナダ
• 欧州
  • ドイツ
  • スペイン
  • フランス
  • 英国
  • イタリア
  • その他欧州地域
• アジア太平洋地域
  • 中国
  • インド
  • 日本
  • 韓国
  • その他アジア太平洋地域
• ラテンアメリカ
  • ブラジル
  • その他ラテンアメリカ地域
• 中東・アフリカ
  • GCC諸国
  • 南アフリカ
  • その他中東・アフリカ

競合情報

• 上位5社の比較
• 主要企業の市場ポジショニング（2024年）
• 主な市場企業が採用した戦略
• 市場の最近の動向
• 企業の市場シェア分析（2024年）
• 主要企業の企業プロファイル
  • 会社概要
  • 製品ポートフォリオ分析
  • セグメント別シェア分析
  • 収益の前年比比較（2022-2024）

主要企業プロファイル

• Articulate Global Inc.（United States）
• Computer Generated Solutions Inc.（United States）
• Coursera Inc.（United States）
• Crucial Learning（United States）
• D2L Corp.（Canada）
• edX LLC（United States）
• Global Training Solutions Inc.（United States）
• GoSkills Ltd.（United States）
• Health and Safety Institute Inc.（United States）
• Interaction Associates Inc.（United States）
• MPS Ltd.（India）
• New Horizons Computer Learning Centers Inc.（United States）
• NIIT Ltd.（India）
• SGS SA（Switzerland）
• Skillsoft Corp.（United States）
• Udacity Inc.（United States）
• Udemy Inc.（United States）
• Wilson Learning Worldwide Inc.（United States）
• Pearson Plc（United Kingdom）

結論と推奨事項

Global Soft Skills Training Market size was valued at USD 29.4 billion in 2023 and is poised to grow from USD 31.96 billion in 2024 to USD 62.29 billion by 2032, growing at a CAGR of 8.7% during the forecast period (2025-2032).

The soft skills training market has experienced significant growth, driven by the recognition of soft skills' essential role in boosting employee performance and organizational success. As companies prioritize skills such as communication, teamwork, leadership, and adaptability, a variety of training courses has emerged to cater to diverse industry needs. The rise of online platforms has enhanced accessibility, allowing individuals to learn at their own pace through both free and curated options. Companies are increasingly investing in customized soft skills training to meet their strategic goals, emphasizing leadership, collaboration, and engagement. As industries evolve, the demand for talent that balances technical expertise with strong interpersonal skills continues to rise, indicating robust ongoing expansion in the global soft skills training market.

Top-down and bottom-up approaches were used to estimate and validate the size of the Global Soft Skills Training market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

Global Soft Skills Training Market Segments Analysis

Global Soft Skills Training Market is segmented by Skill Type, Delivery Format, Sourcing, Channel Provider, Industry Vertical and region. Based on Skill Type, the market is segmented into Communication and Interpersonal Skills, Leadership and Management Skills, Problem-Solving and Critical Thinking Skills and Emotional Intelligence and Self-Awareness. Based on Delivery Format, the market is segmented into Instructor-Led, Virtual Instructor-Led and Self-Paced E-Learning. Based on Sourcing, the market is segmented into In-house and Outsourced. Based on Channel Provider, the market is segmented into Corporate/ Enterprise, Academic, Government, Managers, Supervisors, Team Leaders, Entry-Level Employees and Mid-Level Professionals. Based on Industry Vertical, the market is segmented into Healthcare, IT and Telecom, Banking and Financial Services, Education, Manufacturing and Others. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & Africa.

Driver of the Global Soft Skills Training Market

The global soft skills training market is primarily driven by the swift advancements in technology. As businesses increasingly adopt automation and artificial intelligence, there has been a notable rise in the demand for human-centric skills, which include effective communication, problem-solving abilities, and emotional intelligence. In today's workplace, professionals must augment their technical know-how with robust soft skills to facilitate collaboration, encourage innovation, and adjust to the changing employment environment. This growing necessity for comprehensive soft skills training across diverse industries and geographical areas is fueling the expansion of the soft skills training market, catering to the evolving needs of the workforce.

Restraints in the Global Soft Skills Training Market

A significant constraint in the Global Soft Skills Training market is the limited awareness among both employers and individuals regarding the concrete advantages of such training. Unlike hard skills, the measurable impact of soft skills on business results can be difficult to quantify, which often leads to lower investment priority. Furthermore, widespread misconceptions about the time and effort necessary to cultivate these abilities may deter potential participants. To address this challenge, it is crucial to change perceptions by leveraging data-driven insights that demonstrate the positive relationship between improved soft skills and enhanced employee performance, cohesive team dynamics, and greater organizational achievements.

Market Trends of the Global Soft Skills Training Market

The Global Soft Skills Training market is witnessing a notable shift towards personalized learning paths, driven by advancements in data analytics and artificial intelligence. Training providers are increasingly customizing content to cater to individual learners' unique strengths, weaknesses, and personal preferences, resulting in elevated engagement levels and improved skill retention. This trend not only empowers professionals to focus on specific areas for development but also fosters self-directed growth, enabling them to construct personalized skill sets. As organizations recognize the importance of tailored training solutions in enhancing employee capabilities, this trend is likely to significantly impact career trajectories and organizational effectiveness in the coming years.

Table of Contents

Introduction

• Objectives of the Study
• Scope of the Report
• Definitions

Research Methodology

• Information Procurement
• Secondary & Primary Data Methods
• Market Size Estimation
• Market Assumptions & Limitations

Executive Summary

• Global Market Outlook
• Supply & Demand Trend Analysis
• Segmental Opportunity Analysis

Market Dynamics & Outlook

• Market Overview
• Market Size
• Market Dynamics
  • Drivers & Opportunities
  • Restraints & Challenges
• Porters Analysis
  • Competitive rivalry
  • Threat of substitute
  • Bargaining power of buyers
  • Threat of new entrants
  • Bargaining power of suppliers

Key Market Insights

• Key Success Factors
• Degree of Competition
• Top Investment Pockets
• Market Ecosystem
• Market Attractiveness Index, 2024
• PESTEL Analysis
• Macro-Economic Indicators
• Value Chain Analysis
• Pricing Analysis
• Regulatory Landscape
• Case Studies

Global Soft Skills Training Market Size by Skill Type & CAGR (2025-2032)

• Market Overview
• Communication and Interpersonal Skills
• Leadership and Management Skills
• Problem-Solving and Critical Thinking Skills
• Emotional Intelligence and Self-Awareness

Global Soft Skills Training Market Size by Delivery Format & CAGR (2025-2032)

• Market Overview
• Instructor-Led
• Virtual Instructor-Led
• Self-Paced E-Learning

Global Soft Skills Training Market Size by Sourcing & CAGR (2025-2032)

• Market Overview
• In-house
• Outsourced

Global Soft Skills Training Market Size by Channel Provider & CAGR (2025-2032)

• Market Overview
• Corporate/ Enterprise
• Academic
• Government
• Managers
• Supervisors
• Team Leaders
• Entry-Level Employees
• Mid-Level Professionals

Global Soft Skills Training Market Size by Industry Vertical & CAGR (2025-2032)

• Market Overview
• Healthcare
• IT and Telecom
• Banking and Financial Services
• Education
• Manufacturing
• Others

Global Soft Skills Training Market Size & CAGR (2025-2032)

• North America (Skill Type, Delivery Format, Sourcing, Channel Provider, Industry Vertical)
  • US
  • Canada
• Europe (Skill Type, Delivery Format, Sourcing, Channel Provider, Industry Vertical)
  • Germany
  • Spain
  • France
  • UK
  • Italy
  • Rest of Europe
• Asia Pacific (Skill Type, Delivery Format, Sourcing, Channel Provider, Industry Vertical)
  • China
  • India
  • Japan
  • South Korea
  • Rest of Asia-Pacific
• Latin America (Skill Type, Delivery Format, Sourcing, Channel Provider, Industry Vertical)
  • Brazil
  • Rest of Latin America
• Middle East & Africa (Skill Type, Delivery Format, Sourcing, Channel Provider, Industry Vertical)
  • GCC Countries
  • South Africa
  • Rest of Middle East & Africa

Competitive Intelligence

• Top 5 Player Comparison
• Market Positioning of Key Players, 2024
• Strategies Adopted by Key Market Players
• Recent Developments in the Market
• Company Market Share Analysis, 2024
• Company Profiles of All Key Players
  • Company Details
  • Product Portfolio Analysis
  • Company's Segmental Share Analysis
  • Revenue Y-O-Y Comparison (2022-2024)

Key Company Profiles

• Articulate Global Inc. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Computer Generated Solutions Inc. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Coursera Inc. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Crucial Learning (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• D2L Corp. (Canada)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• edX LLC (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Global Training Solutions Inc. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• GoSkills Ltd. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Health and Safety Institute Inc. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Interaction Associates Inc. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• MPS Ltd. (India)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• New Horizons Computer Learning Centers Inc. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• NIIT Ltd. (India)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• SGS SA (Switzerland)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Skillsoft Corp. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Udacity Inc. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Udemy Inc. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Wilson Learning Worldwide Inc. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Pearson Plc (United Kingdom)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments

Conclusion & Recommendations