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音声分析市場レポート：2030年までの動向、予測、競合分析

Speech Analytics Market Report: Trends, Forecast and Competitive Analysis to 2030
出版日: | 発行: Lucintel | ページ情報: 英文 150 - page report | 納期: 3営業日

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音声分析市場レポート：2030年までの動向、予測、競合分析
出版日: 2024年01月29日
発行: Lucintel
ページ情報: 英文 150 - page report
納期: 3営業日
ご注意事項 :
本レポートは最新情報反映のため適宜更新し、内容構成変更を行う場合があります。ご検討の際はお問い合わせください。
  • 全表示
  • 概要
  • 目次
概要

音声分析の動向と予測

世界の音声分析市場は、2024年から2030年までのCAGR 16.8%で、2030年までに推定65億米ドルに達すると予想されています。この市場の主な促進要因は、顧客インサイトへの関心の高まり、自然言語処理と人工知能の発展、そして成長です。顧客エクスペリエンスの向上とリスク軽減の需要。世界の音声分析市場の将来は、BFSI、 IT・通信、小売、ヘルスケア、政府、ホスピタリティ市場での機会があり、有望に見えます。

音声分析市場に関する洞察

Lucintelは、ソリューションは、増え続ける大量のデータを管理し、それを活用できる洞察に変えるのに役立ち、またソリューションは、企業が以下の点を支援することで顧客により良いサービスを提供できるようにするため、予測期間を通じて引き続き大きなセグメントになると予測しています。動向を確認し、顧客の行動を理解し、問題を特定します。

北米は、洗練された電気通信および情報技術（IT）インフラストラクチャの建設、この地域における音声分析ソリューションの世界トップクラスのサプライヤー数社の存在、およびサービスの改善と革新への継続的な取り組みにより、予測期間を通じて最大の地域であり続けるでしょう。製品。

よくある質問

Q1.市場規模は：

A1.世界の音声分析市場は、2030年までに推定65億米ドルに達すると予想されています。

Q2.市場の成長予測は：

A2.世界の音声分析市場は、2024年から2030年にかけて16.8%のCAGRで成長すると予想されています。

Q3.市場の成長に影響を与える主な促進要因は：

A3.この市場の主な促進要因は、顧客インサイトへの関心の高まり、自然言語処理と人工知能の発展、顧客エクスペリエンスの向上とリスク軽減に対する需要の高まりです。

Q4.市場の主要セグメントは：

A4.世界の音声分析市場の将来は、BFSI、 IT・通信、小売、ヘルスケア、政府、ホスピタリティ市場での機会があり、有望に見えます。

Q5.市場の主要企業は：

A5.主要な音声分析会社は次のとおりです。

  • Almawave
  • ASC Technologies
  • Avaya
  • Calabrio
  • CallMiner
  • Clarabridge
  • GemaTech
  • Genesys
  • OnviSource
  • Verint System

Q6.今後、最大となる市場セグメントは：

A6.Lucintelは、ソリューションは、増え続ける大量のデータを管理し、それを活用できる洞察に変えるのに役立ち、またソリューションは、企業が以下の点を支援することで顧客により良いサービスを提供できるようにするため、予測期間を通じて引き続き大きなセグメントになると予測しています。動向を確認し、顧客の行動を理解し、問題を特定します。

Q7.市場において、今後5年間に最大になると予想される地域は：

A7.北米は、洗練された電気通信および情報技術（IT）インフラストラクチャの建設、この地域における音声分析ソリューションの世界トップクラスのサプライヤー数社の存在、およびサービスの改善と革新への継続的な取り組みにより、予測期間を通じて最大の地域であり続けるでしょう。製品。

Q8.レポートのカスタマイズは可能か：

A8.はい、Lucintelは追加費用なしで10%のカスタマイズを提供します。

目次

第1章 エグゼクティブサマリー

第2章 世界の音声分析市場：市場力学

  • イントロダクション、背景、分類
  • サプライチェーン
  • 業界の促進要因と課題

第3章 2018年～2030年の市場動向と予測分析

  • マクロ経済動向（2018年～2023年）と予測（2024年～2030年）
  • 世界の音声分析市場動向（2018年～2023年）と予測（2024年～2030年）
  • 世界の音声分析市場、タイプ別
    • ソリューション
    • サービス
  • 世界の音声分析市場、展開別
    • オンプレミス
    • クラウドベース
  • 世界の音声分析市場、企業規模別
    • 中小企業
    • 大企業
  • 世界の音声分析市場、最終用途産業別
    • BFSI
    • IT・通信
    • 小売り
    • ヘルスケア
    • 政府
    • ホスピタリティ
    • その他

第4章 2018年～2030年の地域別の市場動向と予測分析

  • 地域別の世界の音声分析市場
  • 北米の音声分析市場
  • 欧州の音声分析市場
  • アジア太平洋の音声分析市場
  • その他地域の音声分析市場

第5章 競合の分析

  • 製品ポートフォリオ分析
  • 運用上の統合
  • ポーターのファイブフォース分析

第6章 成長機会と戦略的分析

  • 成長機会分析
    • タイプ別の世界の音声分析市場の成長機会
    • 展開別の世界の音声分析市場の成長機会
    • 企業規模別の世界の音声分析市場の成長機会
    • 最終用途産業別の世界の音声分析市場の成長機会
    • 地域別の世界の音声分析市場の成長機会
  • 世界の音声分析市場の新たな動向
  • 戦略的分析
    • 新製品の開発
    • 世界の音声分析市場の能力拡大
    • 世界の音声分析市場における合併、買収、合弁事業
    • 認証とライセンシング

第7章 有力企業の企業プロファイル

  • Almawave
  • ASC Technologies
  • Avaya
  • Calabrio
  • CallMiner
  • Clarabridge
  • GemaTech
  • Genesys
  • OnviSource
  • Verint System
目次

Speech Analytics Trends and Forecast

The future of the global speech analytics market looks promising with opportunities in the BFSI, IT and telecommunication, retail, healthcare, government, and hospitality markets. The global speech analytics market is expected to reach an estimated $6.5 billion by 2030 with a CAGR of 16.8% from 2024 to 2030. The major drivers for this market are rising interest in customer insights, developments in natural language processing and artificial intelligence, and growing demand for improved customer experience and risk mitigation.

A more than 150-page report is developed to help in your business decisions.

Speech Analytics by Segment

The study includes a forecast for the global speech analytics by type, deployment, enterprise size, end use industry, and region.

Speech Analytics Market by Type [Shipment Analysis by Value from 2018 to 2030]:

  • Solution
  • Service

Speech Analytics Market by Deployment [Shipment Analysis by Value from 2018 to 2030]:

  • On-Premises
  • Cloud-Based

Speech Analytics Market by Enterprise Size [Shipment Analysis by Value from 2018 to 2030]:

  • Small and Medium Enterprises
  • Large Enterprises

Speech Analytics Market by End Use Industry [Shipment Analysis by Value from 2018 to 2030]:

  • BFSI
  • IT and Telecommunication
  • Retail
  • Healthcare
  • Government
  • Hospitality
  • Others

Speech Analytics Market by Region [Shipment Analysis by Value from 2018 to 2030]:

  • North America
  • Europe
  • Asia Pacific
  • The Rest of the World

List of Speech Analytics Companies

Companies in the market compete on the basis of product quality offered. Major players in this market focus on expanding their manufacturing facilities, R&D investments, infrastructural development, and leverage integration opportunities across the value chain. With these strategies speech analytics companies cater increasing demand, ensure competitive effectiveness, develop innovative products & technologies, reduce production costs, and expand their customer base. Some of the speech analytics companies profiled in this report include-

  • Almawave
  • ASC Technologies
  • Avaya
  • Calabrio
  • CallMiner
  • Clarabridge
  • GemaTech
  • Genesys
  • OnviSource
  • Verint System

Speech Analytics Market Insights

Lucintel forecasts that solution will remain the larger segment over the forecast period because it helps to manage the growing abundance of data and turn it into insights that can be put to use, and the solutions give businesses the ability to better serve customers by assisting them in seeing trends, understanding customer behavior, and identifying problems.

North America will remain the largest region over the forecast period because of construction of a sophisticated telecommunications and information technology (IT) infrastructure, presence of several top international suppliers of speech analytics solutions in the area, together with their ongoing efforts to improve and innovate their products.

Features of the Global Speech Analytics Market

Market Size Estimates: Speech analytics market size estimation in terms of value ($B).

Trend and Forecast Analysis: Market trends (2018 to 2023) and forecast (2024 to 2030) by various segments and regions.

Segmentation Analysis: Speech analytics market size by various segments, such as by type, deployment, enterprise size, end use industry, and region in terms of value ($B).

Regional Analysis: Speech analytics market breakdown by North America, Europe, Asia Pacific, and Rest of the World.

Growth Opportunities: Analysis of growth opportunities in different type, deployment, enterprise size, end use industry, and regions for the speech analytics market.

Strategic Analysis: This includes M&A, new product development, and competitive landscape of the speech analytics market.

Analysis of competitive intensity of the industry based on Porter's Five Forces model.

FAQ

Q1. What is the speech analytics market size?

Answer: The global speech analytics market is expected to reach an estimated $6.5 billion by 2030.

Q2. What is the growth forecast for speech analytics market?

Answer: The global speech analytics market is expected to grow with a CAGR of 16.8% from 2024 to 2030.

Q3. What are the major drivers influencing the growth of the speech analytics market?

Answer: The major drivers for this market are rising interest in customer insights, developments in natural language processing and artificial intelligence, and growing demand for improved customer experience and risk mitigation.

Q4. What are the major segments for speech analytics market?

Answer: The future of the global speech analytics market looks promising with opportunities in the BFSI, IT and telecommunication, retail, healthcare, government, and hospitality markets.

Q5. Who are the key speech analytics market companies?

Answer: Some of the key speech analytics companies are as follows:

  • Almawave
  • ASC Technologies
  • Avaya
  • Calabrio
  • CallMiner
  • Clarabridge
  • GemaTech
  • Genesys
  • OnviSource
  • Verint System

Q6. Which speech analytics market segment will be the largest in future?

Answer: Lucintel forecasts that solution will remain the larger segment over the forecast period because it helps to manage the growing abundance of data and turn it into insights that can be put to use, and the solutions give businesses the ability to better serve customers by assisting them in seeing trends, understanding customer behavior, and identifying problems.

Q7. In speech analytics market, which region is expected to be the largest in next 5 years?

Answer: North America will remain the largest region over the forecast period because of construction of a sophisticated telecommunications and information technology (IT) infrastructure, presence of several top international suppliers of speech analytics solutions in the area, together with their ongoing efforts to improve and innovate their products.

Q.8 Do we receive customization in this report?

Answer: Yes, Lucintel provides 10% customization without any additional cost.

This report answers following 11 key questions:

  • Q.1. What are some of the most promising, high-growth opportunities for the speech analytics market by type (solution and service), deployment (on-premises and cloud-based), enterprise size (small and medium enterprises and large enterprises), end use industry (BFSI, IT and telecommunication, retail, healthcare, government, hospitality, and others), and region (North America, Europe, Asia Pacific, and the Rest of the World)?
  • Q.2. Which segments will grow at a faster pace and why?
  • Q.3. Which region will grow at a faster pace and why?
  • Q.4. What are the key factors affecting market dynamics? What are the key challenges and business risks in this market?
  • Q.5. What are the business risks and competitive threats in this market?
  • Q.6. What are the emerging trends in this market and the reasons behind them?
  • Q.7. What are some of the changing demands of customers in the market?
  • Q.8. What are the new developments in the market? Which companies are leading these developments?
  • Q.9. Who are the major players in this market? What strategic initiatives are key players pursuing for business growth?
  • Q.10. What are some of the competing products in this market and how big of a threat do they pose for loss of market share by material or product substitution?
  • Q.11. What M&A activity has occurred in the last 5 years and what has its impact been on the industry?

Table of Contents

1. Executive Summary

2. Global Speech Analytics Market : Market Dynamics

  • 2.1: Introduction, Background, and Classifications
  • 2.2: Supply Chain
  • 2.3: Industry Drivers and Challenges

3. Market Trends and Forecast Analysis from 2018 to 2030

  • 3.1. Macroeconomic Trends (2018-2023) and Forecast (2024-2030)
  • 3.2. Global Speech Analytics Market Trends (2018-2023) and Forecast (2024-2030)
  • 3.3: Global Speech Analytics Market by Type
    • 3.3.1: Solution
    • 3.3.2: Service
  • 3.4: Global Speech Analytics Market by Deployment
    • 3.4.1: On-premises
    • 3.4.2: Cloud-based
  • 3.5: Global Speech Analytics Market by Enterprise Size
    • 3.5.1: Small and Medium Enterprises
    • 3.5.2: Large Enterprises
  • 3.6: Global Speech Analytics Market by End Use Industry
    • 3.6.1: BFSI
    • 3.6.2: IT and Telecommunication
    • 3.6.3: Retail
    • 3.6.4: Healthcare
    • 3.6.5: Government
    • 3.6.6: Hospitality
    • 3.6.7: Others

4. Market Trends and Forecast Analysis by Region from 2018 to 2030

  • 4.1: Global Speech Analytics Market by Region
  • 4.2: North American Speech Analytics Market
    • 4.2.2: North American Speech Analytics Market by End Use Industry: BFSI, IT and Telecommunication, Retail, Healthcare, Government, Hospitality, and Others
  • 4.3: European Speech Analytics Market
    • 4.3.1: European Speech Analytics Market by Type: Solution and Service
    • 4.3.2: European Speech Analytics Market by End Use Industry: BFSI, IT and Telecommunication, Retail, Healthcare, Government, Hospitality, and Others
  • 4.4: APAC Speech Analytics Market
    • 4.4.1: APAC Speech Analytics Market by Type: Solution and Service
    • 4.4.2: APAC Speech Analytics Market by End Use Industry: BFSI, IT and Telecommunication, Retail, Healthcare, Government, Hospitality, and Others
  • 4.5: ROW Speech Analytics Market
    • 4.5.1: ROW Speech Analytics Market by Type: Solution and Service
    • 4.5.2: ROW Speech Analytics Market by End Use Industry: BFSI, IT and Telecommunication, Retail, Healthcare, Government, Hospitality, and Others

5. Competitor Analysis

  • 5.1: Product Portfolio Analysis
  • 5.2: Operational Integration
  • 5.3: Porter's Five Forces Analysis

6. Growth Opportunities and Strategic Analysis

  • 6.1: Growth Opportunity Analysis
    • 6.1.1: Growth Opportunities for the Global Speech Analytics Market by Type
    • 6.1.2: Growth Opportunities for the Global Speech Analytics Market by Deployment
    • 6.1.3: Growth Opportunities for the Global Speech Analytics Market by Enterprise Size
    • 6.1.4: Growth Opportunities for the Global Speech Analytics Market by End Use Industry
    • 6.1.5: Growth Opportunities for the Global Speech Analytics Market by Region
  • 6.2: Emerging Trends in the Global Speech Analytics Market
  • 6.3: Strategic Analysis
    • 6.3.1: New Product Development
    • 6.3.2: Capacity Expansion of the Global Speech Analytics Market
    • 6.3.3: Mergers, Acquisitions, and Joint Ventures in the Global Speech Analytics Market
    • 6.3.4: Certification and Licensing

7. Company Profiles of Leading Players

  • 7.1: Almawave
  • 7.2: ASC Technologies
  • 7.3: Avaya
  • 7.4: Calabrio
  • 7.5: CallMiner
  • 7.6: Clarabridge
  • 7.7: GemaTech
  • 7.8: Genesys
  • 7.9: OnviSource
  • 7.10: Verint System