サービスデリバリー自動化市場：タイプ、組織規模、エンドユーザー別-2023-2030年の世界予測

サービスデリバリー自動化市場は、2022年の56億2,000万米ドルから2030年には195億8,000万米ドルに達すると予測され、予測期間中のCAGRは16.88%です。

サービスデリバリー自動化の世界市場

FPNVポジショニング・マトリックス

FPNVポジショニングマトリックスはサービスデリバリー自動化市場の評価に不可欠なツールです。事業戦略と製品満足度に関連する主要指標を分析し、ベンダーを包括的に評価します。これにより、ユーザーは特定のニーズに合わせた情報に基づいた意思決定を行うことができます。高度な分析により、ベンダーは4つの象限に分類され、それぞれ成功のレベルが異なります：フォアフロント（F）、パスファインダー（P）、ニッチ（N）、バイタル（V）です。この洞察に満ちたフレームワークにより、意思決定者は自信を持って市場をナビゲートすることができます。

市場シェア分析

市場シェア分析では、ベンダーの市場情勢に関する貴重な洞察を提供します。全体収益、顧客ベース、その他の主要指標への影響を評価することで、企業の業績と直面する競合環境を包括的に理解することができます。この分析では、調査期間中の市場シェア獲得、断片化、優位性、業界再編などの競合レベルも明らかにします。

本レポートは、以下の側面に関する貴重な洞察を提供しています：

1.市場の浸透度：主要企業の市場力学と製品に関する包括的な情報を提供します。

2.市場の開拓度：新興市場と成熟市場セグメントへの浸透度を詳細に分析し、有利なビジネスチャンスを浮き彫りにします。

3.市場の多様化：新製品の発売、未開拓の地域、最近の開発、投資に関する詳細情報。

4.競合の評価と情報：主要企業の市場シェア、戦略、製品、認証、規制状況、特許状況、製造能力を網羅的に評価。

5.製品開発およびイノベーション：将来の技術、研究開発活動、画期的な製品開発に関するインテリジェントな洞察。

本レポートは、以下のような主要な質問に対応しています：

1.サービスデリバリー自動化市場の市場規模および予測は？

2.サービスデリバリー自動化市場で最も高い投資ポテンシャルを持つ製品、セグメント、用途、分野は？

3.サービスデリバリー自動化市場における競争戦略の窓とは？

4.サービスデリバリー自動化市場の最新技術動向と規制枠組みは？

5.サービスデリバリー自動化市場における主要ベンダーの市場シェアは？

6.サービスデリバリー自動化市場への参入に適した形態や戦略的手段は？

目次

第1章 序文

第2章 調査手法

第3章 エグゼクティブサマリー

第4章 市場の概要

第5章 市場洞察

• 市場力学
  • 促進要因
    • 合理化された効率的なサービス提供プロセスに対する需要の増加
    • よりスマートで迅速な意思決定ソリューションの導入を支援する政府の取り組み
    • ITインフラストラクチャの複雑さの増大とサービスデリバリー自動化の必要性
  • 抑制要因
    • サービスデリバリー自動化のセットアップと統合にかかる初期コストが高い
  • 機会
    • AIベースのインテリジェントオートメーションプラットフォームの進化
    • 投資と自動化テクノロジーの導入の拡大
  • 課題
    • サイバーセキュリティとデータプライバシーの問題に対する懸念
• 市場セグメンテーション分析
• 市場動向分析
• 高インフレの累積的影響
• ポーターのファイブフォース分析
• バリューチェーンとクリティカルパス分析
• 規制の枠組み

第6章 サービスデリバリー自動化市場：タイプ別

• ビジネスプロセスオートメーション
• ITプロセスの自動化

第7章 サービスデリバリー自動化市場：組織規模別

• 大企業
• 中小企業

第8章 サービスデリバリー自動化市場：エンドユーザー別

• BFSI
• ヘルスケアと医薬品
• ITと通信
• 製造業
• メディアとエンターテイメント
• 小売および消費財
• 旅行と観光

第9章 南北アメリカのサービスデリバリー自動化市場

• アルゼンチン
• ブラジル
• カナダ
• メキシコ
• 米国

第10章 アジア太平洋地域のサービスデリバリー自動化市場

• オーストラリア
• 中国
• インド
• インドネシア
• 日本
• マレーシア
• フィリピン
• シンガポール
• 韓国
• 台湾
• タイ
• ベトナム

第11章 欧州・中東・アフリカのサービスデリバリー自動化市場

• デンマーク
• エジプト
• フィンランド
• フランス
• ドイツ
• イスラエル
• イタリア
• オランダ
• ナイジェリア
• ノルウェー
• ポーランド
• カタール
• ロシア
• サウジアラビア
• 南アフリカ
• スペイン
• スウェーデン
• スイス
• トルコ
• アラブ首長国連邦
• 英国

第12章 競合情勢

• FPNVポジショニングマトリクス
• 市場シェア分析：主要企業別
• 競合シナリオ主要企業別の分析

第13章 競争力のあるポートフォリオ

• 主要な企業プロファイル
  • Appian Corporation
  • Automation Anywhere Inc.
  • Bizagi Group Limited
  • Blue Prism Group plc
  • Bonitasoft, S.A.
  • Camunda Services GmbH
  • Celaton Limited
  • CMW Lab, Inc.
  • Genzeon Technology Solutions Private Limited
  • HCL Technologies Limited
  • Integrify, Inc.
  • International Business Machines Corporation
  • Kissflow Inc.
  • Kofax Inc.
  • Laserfiche
  • NICE Ltd.
  • Nintex Global Ltd.
  • Pegasystems Inc.
  • Pipefy Inc.
  • Quadruple Automation Services
  • Salesforce, Inc.
  • Uipath SRL
  • Wrike, Inc.
  • Xerox Holdings Corporation
  • Zapier, Inc.
• 主要な製品ポートフォリオ

第14章 付録

• ディスカッションガイド
• ライセンスと価格について

LIST OF FIGURES

• FIGURE 1. SERVICE DELIVERY AUTOMATION MARKET RESEARCH PROCESS
• FIGURE 2. SERVICE DELIVERY AUTOMATION MARKET SIZE, 2022 VS 2030
• FIGURE 3. SERVICE DELIVERY AUTOMATION MARKET SIZE, 2018-2030 (USD MILLION)
• FIGURE 4. SERVICE DELIVERY AUTOMATION MARKET SIZE, BY REGION, 2022 VS 2030 (%)
• FIGURE 5. SERVICE DELIVERY AUTOMATION MARKET SIZE, BY REGION, 2022 VS 2023 VS 2030 (USD MILLION)
• FIGURE 6. SERVICE DELIVERY AUTOMATION MARKET DYNAMICS
• FIGURE 7. SERVICE DELIVERY AUTOMATION MARKET SIZE, BY TYPE, 2022 VS 2030 (%)
• FIGURE 8. SERVICE DELIVERY AUTOMATION MARKET SIZE, BY TYPE, 2022 VS 2023 VS 2030 (USD MILLION)
• FIGURE 9. SERVICE DELIVERY AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2022 VS 2030 (%)
• FIGURE 10. SERVICE DELIVERY AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2022 VS 2023 VS 2030 (USD MILLION)
• FIGURE 11. SERVICE DELIVERY AUTOMATION MARKET SIZE, BY END-USER, 2022 VS 2030 (%)
• FIGURE 12. SERVICE DELIVERY AUTOMATION MARKET SIZE, BY END-USER, 2022 VS 2023 VS 2030 (USD MILLION)
• FIGURE 13. AMERICAS SERVICE DELIVERY AUTOMATION MARKET SIZE, BY COUNTRY, 2022 VS 2030 (%)
• FIGURE 14. AMERICAS SERVICE DELIVERY AUTOMATION MARKET SIZE, BY COUNTRY, 2022 VS 2023 VS 2030 (USD MILLION)
• FIGURE 15. UNITED STATES SERVICE DELIVERY AUTOMATION MARKET SIZE, BY STATE, 2022 VS 2030 (%)
• FIGURE 16. UNITED STATES SERVICE DELIVERY AUTOMATION MARKET SIZE, BY STATE, 2022 VS 2023 VS 2030 (USD MILLION)
• FIGURE 17. ASIA-PACIFIC SERVICE DELIVERY AUTOMATION MARKET SIZE, BY COUNTRY, 2022 VS 2030 (%)
• FIGURE 18. ASIA-PACIFIC SERVICE DELIVERY AUTOMATION MARKET SIZE, BY COUNTRY, 2022 VS 2023 VS 2030 (USD MILLION)
• FIGURE 19. EUROPE, MIDDLE EAST & AFRICA SERVICE DELIVERY AUTOMATION MARKET SIZE, BY COUNTRY, 2022 VS 2030 (%)
• FIGURE 20. EUROPE, MIDDLE EAST & AFRICA SERVICE DELIVERY AUTOMATION MARKET SIZE, BY COUNTRY, 2022 VS 2023 VS 2030 (USD MILLION)
• FIGURE 21. SERVICE DELIVERY AUTOMATION MARKET, FPNV POSITIONING MATRIX, 2022
• FIGURE 22. SERVICE DELIVERY AUTOMATION MARKET SHARE, BY KEY PLAYER, 2022

LIST OF TABLES

• TABLE 1. SERVICE DELIVERY AUTOMATION MARKET SEGMENTATION & COVERAGE
• TABLE 2. UNITED STATES DOLLAR EXCHANGE RATE, 2018-2022
• TABLE 3. SERVICE DELIVERY AUTOMATION MARKET SIZE, 2018-2030 (USD MILLION)
• TABLE 4. GLOBAL SERVICE DELIVERY AUTOMATION MARKET SIZE, BY REGION, 2018-2030 (USD MILLION)
• TABLE 5. SERVICE DELIVERY AUTOMATION MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 6. SERVICE DELIVERY AUTOMATION MARKET SIZE, BY BUSINESS PROCESS AUTOMATION, BY REGION, 2018-2030 (USD MILLION)
• TABLE 7. SERVICE DELIVERY AUTOMATION MARKET SIZE, BY IT PROCESS AUTOMATION, BY REGION, 2018-2030 (USD MILLION)
• TABLE 8. SERVICE DELIVERY AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 9. SERVICE DELIVERY AUTOMATION MARKET SIZE, BY LARGE ENTERPRISES, BY REGION, 2018-2030 (USD MILLION)
• TABLE 10. SERVICE DELIVERY AUTOMATION MARKET SIZE, BY SMALL & MEDIUM ENTERPRISES, BY REGION, 2018-2030 (USD MILLION)
• TABLE 11. SERVICE DELIVERY AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 12. SERVICE DELIVERY AUTOMATION MARKET SIZE, BY BFSI, BY REGION, 2018-2030 (USD MILLION)
• TABLE 13. SERVICE DELIVERY AUTOMATION MARKET SIZE, BY HEALTHCARE & PHARMACEUTICALS, BY REGION, 2018-2030 (USD MILLION)
• TABLE 14. SERVICE DELIVERY AUTOMATION MARKET SIZE, BY IT & TELECOMMUNICATION, BY REGION, 2018-2030 (USD MILLION)
• TABLE 15. SERVICE DELIVERY AUTOMATION MARKET SIZE, BY MANUFACTURING, BY REGION, 2018-2030 (USD MILLION)
• TABLE 16. SERVICE DELIVERY AUTOMATION MARKET SIZE, BY MEDIA & ENTERTAINMENT, BY REGION, 2018-2030 (USD MILLION)
• TABLE 17. SERVICE DELIVERY AUTOMATION MARKET SIZE, BY RETAIL & CONSUMER GOODS, BY REGION, 2018-2030 (USD MILLION)
• TABLE 18. SERVICE DELIVERY AUTOMATION MARKET SIZE, BY TRAVEL & TOURISM, BY REGION, 2018-2030 (USD MILLION)
• TABLE 19. AMERICAS SERVICE DELIVERY AUTOMATION MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 20. AMERICAS SERVICE DELIVERY AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 21. AMERICAS SERVICE DELIVERY AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 22. AMERICAS SERVICE DELIVERY AUTOMATION MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
• TABLE 23. ARGENTINA SERVICE DELIVERY AUTOMATION MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 24. ARGENTINA SERVICE DELIVERY AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 25. ARGENTINA SERVICE DELIVERY AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 26. BRAZIL SERVICE DELIVERY AUTOMATION MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 27. BRAZIL SERVICE DELIVERY AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 28. BRAZIL SERVICE DELIVERY AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 29. CANADA SERVICE DELIVERY AUTOMATION MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 30. CANADA SERVICE DELIVERY AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 31. CANADA SERVICE DELIVERY AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 32. MEXICO SERVICE DELIVERY AUTOMATION MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 33. MEXICO SERVICE DELIVERY AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 34. MEXICO SERVICE DELIVERY AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 35. UNITED STATES SERVICE DELIVERY AUTOMATION MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 36. UNITED STATES SERVICE DELIVERY AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 37. UNITED STATES SERVICE DELIVERY AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 38. UNITED STATES SERVICE DELIVERY AUTOMATION MARKET SIZE, BY STATE, 2018-2030 (USD MILLION)
• TABLE 39. ASIA-PACIFIC SERVICE DELIVERY AUTOMATION MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 40. ASIA-PACIFIC SERVICE DELIVERY AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 41. ASIA-PACIFIC SERVICE DELIVERY AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 42. ASIA-PACIFIC SERVICE DELIVERY AUTOMATION MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
• TABLE 43. AUSTRALIA SERVICE DELIVERY AUTOMATION MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 44. AUSTRALIA SERVICE DELIVERY AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 45. AUSTRALIA SERVICE DELIVERY AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 46. CHINA SERVICE DELIVERY AUTOMATION MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 47. CHINA SERVICE DELIVERY AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 48. CHINA SERVICE DELIVERY AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 49. INDIA SERVICE DELIVERY AUTOMATION MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 50. INDIA SERVICE DELIVERY AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 51. INDIA SERVICE DELIVERY AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 52. INDONESIA SERVICE DELIVERY AUTOMATION MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 53. INDONESIA SERVICE DELIVERY AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 54. INDONESIA SERVICE DELIVERY AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 55. JAPAN SERVICE DELIVERY AUTOMATION MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 56. JAPAN SERVICE DELIVERY AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 57. JAPAN SERVICE DELIVERY AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 58. MALAYSIA SERVICE DELIVERY AUTOMATION MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 59. MALAYSIA SERVICE DELIVERY AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 60. MALAYSIA SERVICE DELIVERY AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 61. PHILIPPINES SERVICE DELIVERY AUTOMATION MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 62. PHILIPPINES SERVICE DELIVERY AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 63. PHILIPPINES SERVICE DELIVERY AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 64. SINGAPORE SERVICE DELIVERY AUTOMATION MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 65. SINGAPORE SERVICE DELIVERY AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 66. SINGAPORE SERVICE DELIVERY AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 67. SOUTH KOREA SERVICE DELIVERY AUTOMATION MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 68. SOUTH KOREA SERVICE DELIVERY AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 69. SOUTH KOREA SERVICE DELIVERY AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 70. TAIWAN SERVICE DELIVERY AUTOMATION MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 71. TAIWAN SERVICE DELIVERY AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 72. TAIWAN SERVICE DELIVERY AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 73. THAILAND SERVICE DELIVERY AUTOMATION MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 74. THAILAND SERVICE DELIVERY AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 75. THAILAND SERVICE DELIVERY AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 76. VIETNAM SERVICE DELIVERY AUTOMATION MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 77. VIETNAM SERVICE DELIVERY AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 78. VIETNAM SERVICE DELIVERY AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 79. EUROPE, MIDDLE EAST & AFRICA SERVICE DELIVERY AUTOMATION MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 80. EUROPE, MIDDLE EAST & AFRICA SERVICE DELIVERY AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 81. EUROPE, MIDDLE EAST & AFRICA SERVICE DELIVERY AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 82. EUROPE, MIDDLE EAST & AFRICA SERVICE DELIVERY AUTOMATION MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
• TABLE 83. DENMARK SERVICE DELIVERY AUTOMATION MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 84. DENMARK SERVICE DELIVERY AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 85. DENMARK SERVICE DELIVERY AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 86. EGYPT SERVICE DELIVERY AUTOMATION MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 87. EGYPT SERVICE DELIVERY AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 88. EGYPT SERVICE DELIVERY AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 89. FINLAND SERVICE DELIVERY AUTOMATION MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 90. FINLAND SERVICE DELIVERY AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 91. FINLAND SERVICE DELIVERY AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 92. FRANCE SERVICE DELIVERY AUTOMATION MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 93. FRANCE SERVICE DELIVERY AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 94. FRANCE SERVICE DELIVERY AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 95. GERMANY SERVICE DELIVERY AUTOMATION MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 96. GERMANY SERVICE DELIVERY AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 97. GERMANY SERVICE DELIVERY AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 98. ISRAEL SERVICE DELIVERY AUTOMATION MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 99. ISRAEL SERVICE DELIVERY AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 100. ISRAEL SERVICE DELIVERY AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 101. ITALY SERVICE DELIVERY AUTOMATION MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 102. ITALY SERVICE DELIVERY AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 103. ITALY SERVICE DELIVERY AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 104. NETHERLANDS SERVICE DELIVERY AUTOMATION MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 105. NETHERLANDS SERVICE DELIVERY AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 106. NETHERLANDS SERVICE DELIVERY AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 107. NIGERIA SERVICE DELIVERY AUTOMATION MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 108. NIGERIA SERVICE DELIVERY AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 109. NIGERIA SERVICE DELIVERY AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 110. NORWAY SERVICE DELIVERY AUTOMATION MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 111. NORWAY SERVICE DELIVERY AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 112. NORWAY SERVICE DELIVERY AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 113. POLAND SERVICE DELIVERY AUTOMATION MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 114. POLAND SERVICE DELIVERY AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 115. POLAND SERVICE DELIVERY AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 116. QATAR SERVICE DELIVERY AUTOMATION MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 117. QATAR SERVICE DELIVERY AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 118. QATAR SERVICE DELIVERY AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 119. RUSSIA SERVICE DELIVERY AUTOMATION MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 120. RUSSIA SERVICE DELIVERY AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 121. RUSSIA SERVICE DELIVERY AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 122. SAUDI ARABIA SERVICE DELIVERY AUTOMATION MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 123. SAUDI ARABIA SERVICE DELIVERY AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 124. SAUDI ARABIA SERVICE DELIVERY AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 125. SOUTH AFRICA SERVICE DELIVERY AUTOMATION MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 126. SOUTH AFRICA SERVICE DELIVERY AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 127. SOUTH AFRICA SERVICE DELIVERY AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 128. SPAIN SERVICE DELIVERY AUTOMATION MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 129. SPAIN SERVICE DELIVERY AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 130. SPAIN SERVICE DELIVERY AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 131. SWEDEN SERVICE DELIVERY AUTOMATION MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 132. SWEDEN SERVICE DELIVERY AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 133. SWEDEN SERVICE DELIVERY AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 134. SWITZERLAND SERVICE DELIVERY AUTOMATION MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 135. SWITZERLAND SERVICE DELIVERY AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 136. SWITZERLAND SERVICE DELIVERY AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 137. TURKEY SERVICE DELIVERY AUTOMATION MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 138. TURKEY SERVICE DELIVERY AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 139. TURKEY SERVICE DELIVERY AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 140. UNITED ARAB EMIRATES SERVICE DELIVERY AUTOMATION MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 141. UNITED ARAB EMIRATES SERVICE DELIVERY AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 142. UNITED ARAB EMIRATES SERVICE DELIVERY AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 143. UNITED KINGDOM SERVICE DELIVERY AUTOMATION MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
• TABLE 144. UNITED KINGDOM SERVICE DELIVERY AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 145. UNITED KINGDOM SERVICE DELIVERY AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 146. SERVICE DELIVERY AUTOMATION MARKET, FPNV POSITIONING MATRIX, 2022
• TABLE 147. SERVICE DELIVERY AUTOMATION MARKET SHARE, BY KEY PLAYER, 2022
• TABLE 148. SERVICE DELIVERY AUTOMATION MARKET LICENSE & PRICING

The Service Delivery Automation Market is projected to reach USD 19.58 billion by 2030 from USD 5.62 billion in 2022, at a CAGR of 16.88% during the forecast period.

Global Service Delivery Automation Market

Market Segmentation & Coverage:

This research report analyzes various sub-markets, forecasts revenues, and examines emerging trends in each category to provide a comprehensive outlook on the Service Delivery Automation Market.

Based on Type, market is studied across Business Process Automation and IT Process Automation. The IT Process Automation is projected to witness significant market share during forecast period.

Based on Organization Size, market is studied across Large Enterprises and Small & Medium Enterprises. The Small & Medium Enterprises is projected to witness significant market share during forecast period.

Based on End-user, market is studied across BFSI, Healthcare & Pharmaceuticals, IT & Telecommunication, Manufacturing, Media & Entertainment, Retail & Consumer Goods, and Travel & Tourism. The Retail & Consumer Goods is projected to witness significant market share during forecast period.

Based on Region, market is studied across Americas, Asia-Pacific, and Europe, Middle East & Africa. The Americas is further studied across Argentina, Brazil, Canada, Mexico, and United States. The United States is further studied across California, Florida, Illinois, New York, Ohio, Pennsylvania, and Texas. The Asia-Pacific is further studied across Australia, China, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, and Vietnam. The Europe, Middle East & Africa is further studied across Denmark, Egypt, Finland, France, Germany, Israel, Italy, Netherlands, Nigeria, Norway, Poland, Qatar, Russia, Saudi Arabia, South Africa, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, and United Kingdom. The Europe, Middle East & Africa is projected to witness significant market share during forecast period.

Market Statistics:

The report provides market sizing and forecasts across 7 major currencies - USD, EUR, JPY, GBP, AUD, CAD, and CHF; multiple currency support helps organization leaders to make well-informed decisions. In this report, 2018 to 2021 are considered as historical years, 2022 is base year, 2023 is estimated year, and years from 2024 to 2030 are considered as forecast period.

FPNV Positioning Matrix:

The FPNV Positioning Matrix is an indispensable tool for assessing the Service Delivery Automation Market. It comprehensively evaluates vendors, analyzing key metrics related to Business Strategy and Product Satisfaction. This enables users to make informed decisions tailored to their specific needs. Through advanced analysis, vendors are categorized into four distinct quadrants, each representing a different level of success: Forefront (F), Pathfinder (P), Niche (N), or Vital (V). Be assured that this insightful framework empowers decision-makers to navigate the market with confidence.

Market Share Analysis:

The Market Share Analysis offers invaluable insights into the vendor landscape Service Delivery Automation Market. By evaluating their impact on overall revenue, customer base, and other key metrics, we provide companies with a comprehensive understanding of their performance and the competitive environment they confront. This analysis also uncovers the level of competition in terms of market share acquisition, fragmentation, dominance, and industry consolidation during the study period.

Key Company Profiles:

The report delves into recent significant developments in the Service Delivery Automation Market, highlighting leading vendors and their innovative profiles. These include Appian Corporation, Automation Anywhere Inc., Bizagi Group Limited, Blue Prism Group plc, Bonitasoft, S.A., Camunda Services GmbH, Celaton Limited, CMW Lab, Inc., Genzeon Technology Solutions Private Limited, HCL Technologies Limited, Integrify, Inc., International Business Machines Corporation, Kissflow Inc., Kofax Inc., Laserfiche, NICE Ltd., Nintex Global Ltd., Pegasystems Inc., Pipefy Inc., Quadruple Automation Services, Salesforce, Inc., Uipath SRL, Wrike, Inc., Xerox Holdings Corporation, and Zapier, Inc..

The report offers valuable insights on the following aspects:

1. Market Penetration: It provides comprehensive information about key players' market dynamics and offerings.

2. Market Development: In-depth analysis of emerging markets and penetration across mature market segments, highlighting lucrative opportunities.

3. Market Diversification: Detailed information about new product launches, untapped geographies, recent developments, and investments.

4. Competitive Assessment & Intelligence: Exhaustive assessment of market shares, strategies, products, certifications, regulatory approvals, patent landscape, and manufacturing capabilities of leading players.

5. Product Development & Innovation: Intelligent insights on future technologies, R&D activities, and breakthrough product developments.

The report addresses key questions such as:

1. What is the market size and forecast for the Service Delivery Automation Market?

2. Which products, segments, applications, and areas hold the highest investment potential in the Service Delivery Automation Market?

3. What is the competitive strategic window for identifying opportunities in the Service Delivery Automation Market?

4. What are the latest technology trends and regulatory frameworks in the Service Delivery Automation Market?

5. What is the market share of the leading vendors in the Service Delivery Automation Market?

6. Which modes and strategic moves are suitable for entering the Service Delivery Automation Market?

Table of Contents

1. Preface

• 1.1. Objectives of the Study
• 1.2. Market Segmentation & Coverage
• 1.3. Years Considered for the Study
• 1.4. Currency & Pricing
• 1.5. Language
• 1.6. Limitations
• 1.7. Assumptions
• 1.8. Stakeholders

2. Research Methodology

• 2.1. Define: Research Objective
• 2.2. Determine: Research Design
• 2.3. Prepare: Research Instrument
• 2.4. Collect: Data Source
• 2.5. Analyze: Data Interpretation
• 2.6. Formulate: Data Verification
• 2.7. Publish: Research Report
• 2.8. Repeat: Report Update

3. Executive Summary

4. Market Overview

• 4.1. Introduction
• 4.2. Service Delivery Automation Market, by Region

5. Market Insights

• 5.1. Market Dynamics
  • 5.1.1. Drivers
    • 5.1.1.1. Increasing demand for streamlined and efficient service delivery processes
    • 5.1.1.2. Government initiatives supporting adoption of smarter and faster decision-making solutions
    • 5.1.1.3. Growing complexities in IT infrastructure and need for service delivery automation
  • 5.1.2. Restraints
    • 5.1.2.1. High initial cost of setup and integration of service delivery automation
  • 5.1.3. Opportunities
    • 5.1.3.1. Evolution of AI-based intelligent automation platforms
    • 5.1.3.2. Growing investments and adoption of automation technologies
  • 5.1.4. Challenges
    • 5.1.4.1. Concerns over cybersecurity and data privacy issues
• 5.2. Market Segmentation Analysis
• 5.3. Market Trend Analysis
• 5.4. Cumulative Impact of High Inflation
• 5.5. Porter's Five Forces Analysis
  • 5.5.1. Threat of New Entrants
  • 5.5.2. Threat of Substitutes
  • 5.5.3. Bargaining Power of Customers
  • 5.5.4. Bargaining Power of Suppliers
  • 5.5.5. Industry Rivalry
• 5.6. Value Chain & Critical Path Analysis
• 5.7. Regulatory Framework

6. Service Delivery Automation Market, by Type

• 6.1. Introduction
• 6.2. Business Process Automation
• 6.3. IT Process Automation

7. Service Delivery Automation Market, by Organization Size

• 7.1. Introduction
• 7.2. Large Enterprises
• 7.3. Small & Medium Enterprises

8. Service Delivery Automation Market, by End-user

• 8.1. Introduction
• 8.2. BFSI
• 8.3. Healthcare & Pharmaceuticals
• 8.4. IT & Telecommunication
• 8.5. Manufacturing
• 8.6. Media & Entertainment
• 8.7. Retail & Consumer Goods
• 8.8. Travel & Tourism

9. Americas Service Delivery Automation Market

• 9.1. Introduction
• 9.2. Argentina
• 9.3. Brazil
• 9.4. Canada
• 9.5. Mexico
• 9.6. United States

10. Asia-Pacific Service Delivery Automation Market

• 10.1. Introduction
• 10.2. Australia
• 10.3. China
• 10.4. India
• 10.5. Indonesia
• 10.6. Japan
• 10.7. Malaysia
• 10.8. Philippines
• 10.9. Singapore
• 10.10. South Korea
• 10.11. Taiwan
• 10.12. Thailand
• 10.13. Vietnam

11. Europe, Middle East & Africa Service Delivery Automation Market

• 11.1. Introduction
• 11.2. Denmark
• 11.3. Egypt
• 11.4. Finland
• 11.5. France
• 11.6. Germany
• 11.7. Israel
• 11.8. Italy
• 11.9. Netherlands
• 11.10. Nigeria
• 11.11. Norway
• 11.12. Poland
• 11.13. Qatar
• 11.14. Russia
• 11.15. Saudi Arabia
• 11.16. South Africa
• 11.17. Spain
• 11.18. Sweden
• 11.19. Switzerland
• 11.20. Turkey
• 11.21. United Arab Emirates
• 11.22. United Kingdom

12. Competitive Landscape

• 12.1. FPNV Positioning Matrix
• 12.2. Market Share Analysis, By Key Player
• 12.3. Competitive Scenario Analysis, By Key Player

13. Competitive Portfolio

• 13.1. Key Company Profiles
  • 13.1.1. Appian Corporation
  • 13.1.2. Automation Anywhere Inc.
  • 13.1.3. Bizagi Group Limited
  • 13.1.4. Blue Prism Group plc
  • 13.1.5. Bonitasoft, S.A.
  • 13.1.6. Camunda Services GmbH
  • 13.1.7. Celaton Limited
  • 13.1.8. CMW Lab, Inc.
  • 13.1.9. Genzeon Technology Solutions Private Limited
  • 13.1.10. HCL Technologies Limited
  • 13.1.11. Integrify, Inc.
  • 13.1.12. International Business Machines Corporation
  • 13.1.13. Kissflow Inc.
  • 13.1.14. Kofax Inc.
  • 13.1.15. Laserfiche
  • 13.1.16. NICE Ltd.
  • 13.1.17. Nintex Global Ltd.
  • 13.1.18. Pegasystems Inc.
  • 13.1.19. Pipefy Inc.
  • 13.1.20. Quadruple Automation Services
  • 13.1.21. Salesforce, Inc.
  • 13.1.22. Uipath SRL
  • 13.1.23. Wrike, Inc.
  • 13.1.24. Xerox Holdings Corporation
  • 13.1.25. Zapier, Inc.
• 13.2. Key Product Portfolio

14. Appendix

• 14.1. Discussion Guide
• 14.2. License & Pricing