ヘルスケアBPOの日本市場：サービス別、地域別、2025年～2033年

日本のヘルスケアBPO市場規模は2024年に19億3,790万米ドルに達しました。今後、IMARC Groupは、市場は2033年までに40億490万米ドルに達し、2025～2033年の成長率（CAGR）は8.06％になると予測しています。同市場は、作業量と運営経費の削減要求の高まり、多くの慢性疾患の罹患率の上昇、利益率を高めようとする医療施設の傾向の高まりなど、いくつかの重要な要因によって推進されています。

本レポートで扱う主な質問

• 日本のヘルスケアBPO市場はこれまでどのように推移し、今後どのように推移するのか？
• COVID-19が日本のヘルスケアBPO市場に与えた影響は？
• 日本のヘルスケアBPO市場のサービス別区分は？
• 日本のヘルスケアBPO市場のバリューチェーンにおける各段階とは？
• 日本のヘルスケアBPO市場の主な促進要因と課題は？
• 日本のヘルスケアBPO市場の構造と主要プレイヤーは？
• 日本のヘルスケアBPO市場の競合状況は？

目次

第1章 序文

第2章 調査範囲と調査手法

• 調査の目的
• ステークホルダー
• データソース
• 市場推定
• 調査手法

第3章 エグゼクティブサマリー

第4章 日本のヘルスケアBPO市場 - イントロダクション

• 概要
• 市場力学
• 業界動向
• 競合情報

第5章 日本のヘルスケアBPO市場情勢

• 過去および現在の市場動向（2019～2024年）
• 市場予測（2025～2033年）

第6章 日本のヘルスケアBPO市場 - サービス別内訳

• 支払者サービス
• 提供者サービス
• 医薬品サービス

第7章 日本のヘルスケアBPO市場 - 競合情勢

• 概要
• 市場構造
• 市場企業のポジショニング
• 主要成功戦略
• 競合ダッシュボード
• 企業評価象限

第8章 主要企業のプロファイル

第9章 日本のヘルスケアBPO市場 - 業界分析

• 促進要因・抑制要因・機会
• ポーターのファイブフォース分析
• バリューチェーン分析

第10章 付録

Japan healthcare BPO market size reached USD 1,937.9 Million in 2024. Looking forward, IMARC Group expects the market to reach USD 4,004.9 Million by 2033, exhibiting a growth rate (CAGR) of 8.06% during 2025-2033. The market is being propelled by several significant factors, including an increasing demand to lower workloads and operational expenses, a rising incidence of numerous chronic illnesses, and a growing inclination among healthcare facilities to enhance profit margins.

Healthcare business process outsourcing (BPO) involves the outsourcing of non-clinical functions of a healthcare institution to an external contractor. These functions encompass a range of tasks, including coding, billing services, laboratory tests and reporting, data entry, claims processing, employee training, financial and accounting tasks, customer relationship management (CRM), human resource management (HRM), handling patient insurance information, and transcription services. This approach offers convenient services, enhances data security, improves data storage and recovery, and optimizes workflow management. It contributes to increased profitability by boosting staff productivity, enabling organizations to concentrate on their core operations, and providing more efficient patient care instead of diverting resources to non-core tasks. Additionally, it enhances the patient experience and facilitates access to healthcare specialists at a reduced cost.

Japan Healthcare BPO Market Trends:

In the context of the Japanese market, several factors are driving the increased adoption of healthcare business process outsourcing (BPO). Firstly, there is a growing prevalence of chronic diseases like cancer, arthritis, diabetes, and cardiovascular disorders, contributing to the demand for healthcare BPO services. Moreover, there is a rising awareness among individuals in Japan about the availability of various health insurance plans and telehealth services, further fueling the growth of the healthcare BPO market. Additionally, the ease of access to a skilled workforce and the reduced risk of errors associated with healthcare BPOs are also attractive aspects for industry investors. The demand for improved patient care and safety is on the rise in Japanese healthcare facilities. The emergence of machine learning (ML) and artificial intelligence (AI) tools for efficient drug discovery processes is another factor driving market growth. Furthermore, the utilization of healthcare BPOs to boost productivity and streamline workflow processes is positively impacting the market outlook. Besides this, regulatory agencies are encouraging the adoption of healthcare BPOs due to their cost-saving potential, which is expected to propel the market growth in the country over the forecasted period.

Japan Healthcare BPO Market Segmentation:

Service Insights:

• Payer Service
  • Human Resource Management
  • Claims Management
  • Customer Relationship Management
  • Operational and Administrative Management
  • Care Management
  • Provider Management
  • Others
• Provider Service
  • Patient Enrollment and Strategic Planning
  • Patient Care Service
  • Revenue Cycle Management
• Pharmaceutical Service
  • Manufacturing Services
  • Research and Development Services
  • Non-clinical Services

Competitive Landscape:

The market research report has also provided a comprehensive analysis of the competitive landscape. Competitive analysis such as market structure, key player positioning, top winning strategies, competitive dashboard, and company evaluation quadrant has been covered in the report. Also, detailed profiles of all major companies have been provided.

Key Questions Answered in This Report:

• How has the Japan healthcare BPO Market performed so far and how will it perform in the coming years?
• What has been the impact of COVID-19 on the Japan healthcare BPO Market?
• What is the breakup of the Japan healthcare BPO Market on the basis of service?
• What are the various stages in the value chain of the Japan healthcare BPO Market?
• What are the key driving factors and challenges in the Japan healthcare BPO Market?
• What is the structure of the Japan healthcare BPO Market and who are the key players?
• What is the degree of competition in the Japan healthcare BPO Market?

Table of Contents

1 Preface

2 Scope and Methodology

• 2.1 Objectives of the Study
• 2.2 Stakeholders
• 2.3 Data Sources
  • 2.3.1 Primary Sources
  • 2.3.2 Secondary Sources
• 2.4 Market Estimation
  • 2.4.1 Bottom-Up Approach
  • 2.4.2 Top-Down Approach
• 2.5 Forecasting Methodology

3 Executive Summary

4 Japan Healthcare BPO Market - Introduction

• 4.1 Overview
• 4.2 Market Dynamics
• 4.3 Industry Trends
• 4.4 Competitive Intelligence

5 Japan Healthcare BPO Market Landscape

• 5.1 Historical and Current Market Trends (2019-2024)
• 5.2 Market Forecast (2025-2033)

6 Japan Healthcare BPO Market - Breakup by Service

• 6.1 Payer Service
  • 6.1.1 Overview
  • 6.1.2 Historical and Current Market Trends (2019-2024)
  • 6.1.3 Market Segmentation
    • 6.1.3.1 Human Resource Management
    • 6.1.3.2 Claims Management
    • 6.1.3.3 Customer Relationship Management
    • 6.1.3.4 Operational and Administrative Management
    • 6.1.3.5 Care Management
    • 6.1.3.6 Provider Management
    • 6.1.3.7 Others
  • 6.1.4 Market Forecast (2025-2033)
• 6.2 Provider Service
  • 6.2.1 Overview
  • 6.2.2 Historical and Current Market Trends (2019-2024)
  • 6.2.3 Market Segmentation
    • 6.2.3.1 Patient Enrollment and Strategic Planning
    • 6.2.3.2 Patient Care Service
    • 6.2.3.3 Revenue Cycle Management
  • 6.2.4 Market Forecast (2025-2033)
• 6.3 Pharmaceutical Service
  • 6.3.1 Overview
  • 6.3.2 Historical and Current Market Trends (2019-2024)
  • 6.3.3 Market Segmentation
    • 6.3.3.1 Manufacturing Services
    • 6.3.3.2 Research and Development Services
    • 6.3.3.3 Non-clinical Services
  • 6.3.4 Market Forecast (2025-2033)

7 Japan Healthcare BPO Market - Competitive Landscape

• 7.1 Overview
• 7.2 Market Structure
• 7.3 Market Player Positioning
• 7.4 Top Winning Strategies
• 7.5 Competitive Dashboard
• 7.6 Company Evaluation Quadrant

8 Profiles of Key Players

• 8.1 Company A
  • 8.1.1 Business Overview
  • 8.1.2 Services Offered
  • 8.1.3 Business Strategies
  • 8.1.4 SWOT Analysis
  • 8.1.5 Major News and Events
• 8.2 Company B
  • 8.2.1 Business Overview
  • 8.2.2 Services Offered
  • 8.2.3 Business Strategies
  • 8.2.4 SWOT Analysis
  • 8.2.5 Major News and Events
• 8.3 Company C
  • 8.3.1 Business Overview
  • 8.3.2 Services Offered
  • 8.3.3 Business Strategies
  • 8.3.4 SWOT Analysis
  • 8.3.5 Major News and Events
• 8.4 Company D
  • 8.4.1 Business Overview
  • 8.4.2 Services Offered
  • 8.4.3 Business Strategies
  • 8.4.4 SWOT Analysis
  • 8.4.5 Major News and Events
• 8.5 Company E
  • 8.5.1 Business Overview
  • 8.5.2 Services Offered
  • 8.5.3 Business Strategies
  • 8.5.4 SWOT Analysis
  • 8.5.5 Major News and Events

9 Japan Healthcare BPO Market - Industry Analysis

• 9.1 Drivers, Restraints, and Opportunities
  • 9.1.1 Overview
  • 9.1.2 Drivers
  • 9.1.3 Restraints
  • 9.1.4 Opportunities
• 9.2 Porters Five Forces Analysis
  • 9.2.1 Overview
  • 9.2.2 Bargaining Power of Buyers
  • 9.2.3 Bargaining Power of Suppliers
  • 9.2.4 Degree of Competition
  • 9.2.5 Threat of New Entrants
  • 9.2.6 Threat of Substitutes
• 9.3 Value Chain Analysis

10 Appendix