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市場調査レポート
商品コード
1560936
セールスパフォーマンス管理市場レポート:ソリューション、サービス、組織規模、展開モデル、エンドユーザー、地域別、2024年~2032年Sales Performance Management Market Report by Solution, Services, Organization Size, Deployment Model, End User, and Region 2024-2032 |
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カスタマイズ可能
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セールスパフォーマンス管理市場レポート:ソリューション、サービス、組織規模、展開モデル、エンドユーザー、地域別、2024年~2032年 |
出版日: 2024年09月10日
発行: IMARC
ページ情報: 英文 141 Pages
納期: 2~3営業日
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世界のセールスパフォーマンス管理市場の市場規模は2023年に49億米ドルに達しました。今後、IMARC Groupは、2024年から2032年にかけての成長率(CAGR)は14%を示し、市場は2032年までに165億米ドルに達すると予測しています。同市場は、営業効率や生産性の向上に対するニーズの高まり、データ主導の意思決定やCRM・ERPシステムとの統合が重視されるようになったこと、AIや機械学習などの継続的な技術進歩などにより、着実な成長を遂げています。
技術の進歩と統合
世界のSPM市場の主な促進要因の1つは、技術の進歩と統合です。高度なアナリティクス、AI、MLは、販売データの取得、分析、活用方法を変えつつあります。これらの技術により、販売実績をリアルタイムで把握することが可能になり、企業は効率性と生産性を高めるために戦略を調整しながら、データ主導の意思決定を行うことができます。そのため、これが市場を大きく支えています。これとともに、SPMソリューションは、カスタマー・リレーションシップ・マネジメントやエンタープライズ・リソース・プランニングなど、他の企業システムに統合され、完璧なプロセス・フローを実現することで、販売管理に対する全体的なアプローチを採用しています。クラウドベースのSPMソリューションには、柔軟性、拡張性、費用対効果が備わっているため、規模の大小にかかわらず、あらゆる企業に門戸を開いています。さらに、競争力としての洗練されたSPMツールに対する需要の高まりは、最新のテクノロジーと直結しているため、セールスパフォーマンス管理市場の価値を高めています。
営業効率と生産性の向上に対するニーズの高まり
営業効率と生産性を最適化する能力は、世界のSPM市場の成長促進要因の一つです。企業組織は、販売と収益創出の可能性を最適化すると同時に、運用コストを可能な限り抑えようと努力しています。SPMソリューションは、ノルマ管理、インセンティブ報酬、テリトリープランニングなど、営業実績をエンド・ツー・エンドで管理します。これらのプロセスを自動化し合理化することで、SPMソリューションは営業チームが中核となる営業活動に集中し、管理負担を軽減し、全体的な業績を向上させるのに役立ちます。営業活動や業績指標を把握できるようになったことで、マネジャーは部下の長所と短所を把握できるようになり、より焦点を絞ったトレーニングや能力開発を行うことができるようになった。このことが、セールスパフォーマンス管理市場の成長を後押ししています。さらに、適切なSPMの実践は、営業戦略と組織目標を適切に整合させ、効率的な資源配分を確保しながら、一貫して営業目標を達成しています。さらに、SPMソリューションへの投資は、営業生産性の向上とオペレーショナル・エクセレンスを実現するものであり、市場を牽引しています。
データ主導の意思決定重視の高まり
データに基づく意思決定は、世界のSPM市場に大きな推進力を与えています。データ中心のビジネスの世界では、企業は利用可能なデータを使って戦略的な意思決定を行い、より優れた競争力を求めています。SPMソリューションは、堅牢なデータ分析機能により、営業ノルマ、収益、インセンティブ報酬など、複数の営業実績指標の追跡と分析を可能にします。これらの洞察は、販売、顧客行動、市場力学の動向の明確なビューを提示し、したがって、企業は情報に基づいた意思決定を行い、反応する戦略を採用することができます。これらにより、企業は販売実績を正確に予測し、シナリオをモデル化し、困難に積極的に対処し、新たな機会を活用することができます。これとともに、データ主導の意思決定に対するニーズの高まりが、アナリティクスやレポーティング機能によって強化された包括的な製品である高度なSPMソリューションの需要にプラスの影響を与えており、市場の成長を促進しています。
The global sales performance management market size reached US$ 4.9 Billion in 2023. Looking forward, IMARC Group expects the market to reach US$ 16.5 Billion by 2032, exhibiting a growth rate (CAGR) of 14% during 2024-2032. The market is experiencing steady growth driven by the growing need for improved sales efficiency and productivity, the rising emphasis on data-driven decision-making and integration with CRM and ERP systems, and continuous technological advancements, such as AI and machine learning.
Technological advancements and integration
One of the major drivers of the global SPM market is technological advancements and integration. Advanced analytics, AI, and ML are changing how sales data is captured, analyzed, and used. These technologies make understanding, in real-time, sales performance possible, thereby enabling companies to drive data-driven decisions while tailoring their strategies for efficiency and productivity. Therefore, this is significantly supporting the market. Along with this, the SPM solutions are integrated into other enterprise systems, including Customer Relationship Management and Enterprise Resource Planning, for flawless process flow, hence adopting a holistic approach towards sales management. Cloud-based, the SPM solutions come with flexibility, scalability, and cost-effectiveness, hence opening their doors to all businesses regardless of size. Moreover, the escalating demand for sophisticated SPM tools as their competitive strength works in direct relation with modern technology, hence driving sales performance management market value.
Increasing Need for Enhanced Sales Efficiency and Productivity
The ability to optimize sales efficiency and productivity is one of the key drivers of growth in the global SPM market. Business organizations are striving to optimize the potential of sales and revenue generation and simultaneously trying to keep operational costs as low as possible. SPM solutions provide end-to-end management of sales performance, including quota management, incentive compensation, and territory planning. By automating and streamlining these processes, SPM solutions help sales teams focus on core selling activities, reduce administrative burdens, and improve overall performance. With this enhanced ability to have insight into sales activities and performance metrics, managers can know the strengths and weaknesses of their staff, which is a basis for more focused training and development. Thus, this is propelling the sales performance management market growth. In addition, proper SPM practices are appropriately aligning sales strategies with organizational goals, ensuring efficient resource allocation while meeting sales targets consistently. Furthermore, the investment in SPM solutions is for higher sales productivity and operational excellence and drives the market.
Growing emphasis on data-driven decision making
Data-based decision-making is providing a major impetus to the global SPM market. In the data-centric world of business, organizations make strategic decisions with the available data and seek a better competitive edge which is favoring the market. SPM solutions enable businesses with robust data analytics capabilities to track and analyze several sales performance metrics, such as sales quotas, revenues, and incentive compensation. These insights present a clear view of the trends in sales, customer behavior, and market dynamics, hence allowing businesses to make informed decisions and adopt strategies in reaction. With these, a business is in a better position to accurately forecast sales performance, model scenarios, proactively deal with difficulties, and capitalize on emerging opportunities. Along with this, the increasing need for data-driven decisions is positively influencing the demand for advanced SPM solutions, which are all-inclusive offerings enhanced by analytics and reporting capabilities, thereby fueling the growth of the market.
IMARC Group provides an analysis of the key trends in each segment of the global sales performance management market report, along with forecasts at the global, regional and country levels from 2024-2032. Our report has categorized the market based on solution, services, organization size, deployment model and end user.
The report has provided a detailed breakup and analysis of the market based on the solution. This includes territory management, sales analytics, sales planning and monitoring, incentive compensation management, and others.
A detailed breakup and analysis of the market based on the services have also been provided in the report. This includes consulting services, managed services, training and support, and others.
Large enterprises represent the leading market segment
The report has provided a detailed breakup and analysis of the market based on the organization size. This includes small and medium-sized enterprises, and large enterprises. According to the report, large enterprises represented the largest segment.
Large enterprises form the largest organization size segment of the global sales performance management industry, due to the large and complex sales operations that require quite robust and sophisticated SPM solutions. Such an organization usually has large sales teams across different regions, each of which requires quite elaborate sets of tools for sales performance management, quota management, incentive compensation management, and territory planning. Besides, integration of the SPM solution with other enterprise systems such as CRM and ERP provides smoothness in the flow of data and better decision-making for large enterprises. Furthermore, state-of-the-art technologies such as AI and machine learning, which large enterprises as a segment are investing in, are adding to the functionality and effectiveness of the SPM solution. Large companies are further attracted by the scalability and flexibility provided by cloud-based SPM platforms to increase or decrease activities based on changing business needs and market conditions. Moreover, the demand for sophisticated SPM solutions is, therefore, rising as these enterprises strive to seek a strong competitive edge and drive sales performance management market revenue; hence they continue to represent the largest share of the market.
On-premises exhibits a clear dominance in the market
A detailed breakup and analysis of the market based on the deployment model have also been provided in the report. This includes on-premises and cloud-based. According to the report, on-premises accounted for the largest market share.
On-premises deployment holds the largest market share of SPM as most organizations prefer to have more control over their data and infrastructure. Most firms, especially in sectors that are heavily regulated, comply with strict regulations on data security and privacy by deploying on-premises solutions. In-house deployment allows businesses to have line-of-sight control over their SPM systems within their IT environments and handle sensitive sales data more securely. As per the sales performance management market forecast, on-premises SPM solutions offer customization in response to organizational needs and processes that provide flexibility, which some businesses count as indispensable. Along with this, organizations are investing in the required infrastructure and related maintenance to sustain on-premises deployments and view it as a strategic advantage toward proficiently managing their sales performance.
BFSI dominates the market
The report has provided a detailed breakup and analysis of the market based on the end user. This includes BFSI, IT and telecom, retail, energy and utilities, travel and hospitality, transportation and logistics, healthcare, and others. According to the report, BFSI represented the largest segment.
The Banking, Financial Services, and Insurance (BFSI) sector is the highest end-user segment in the SPM market as their sales process is complicated and heavily regulated. According to the sales performance management market report, the banking, financial services, and insurance industries seek robust, sophisticated management of their extended sales teams, and to meet stringent financial regulations. These solutions help organizations in the BFSI sector streamline their sales performance, manage incentive compensation, and have accurate quota allocation-all very critical for maintaining competitiveness and profitability. The high value and complexity of financial products and services further raises the need for correct performance tracking and management. In addition, the integration of SPM solutions with other crucial systems, such as CRM and ERP, empowers BFSI firms with holistic insights regarding sales operations, enabling them to enact key business decisions. Apart from this, the increasing investments in cutting-edge technologies, including AI and machine learning are enhancing the effectiveness of SPM solutions, ensuring predictive analytics and improved sales forecasting. With the growth and evolution of the BFSI sector, the sales performance management demand ensures that the former continues to remain the largest end-user segment in the market.
North America leads the market, accounting for the largest sales performance management market share
The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America represents the largest regional market for sales performance management.
North America holds the largest regional segment in the SPM market, driven by early adoption of advanced technologies and the presence of some leading players in this market. This is creating a positive sales performance management market outlook. Along with this, its mature economic landscape and investment in innovation and digital transformation create fertile ground for the proliferation of sophisticated SPM solutions. Enterprises in North America, in particular, reflect a special focus on availing cutting-edge technologies, including AI, machine learning, and advanced analytics, toward enhancing sales performance and operational efficiency. In addition, the growing demand for comprehensive SPM tools due to the presence of a large number of large enterprises and technologically advanced industries such as IT, telecom, and BFSI, is propelling the market. Moreover, strong filtering with data-driven decision-making and performance optimization in the region very much aligns with capacities delivered by modern SPM solutions. Moreover, regulatory frameworks and industry standards in North America are promoting the adoption of robust SPM systems in compliance. According to the sales performance management market overview, North America continues to dominate the global SPM market due to its innovation-friendly business environment and the strategic initiatives these enterprises are undertaking to sustain and improve sales effectiveness.
(Please note that this is only a partial list of the key players, and the complete list is provided in the report.)
The sales performance management companies are self-managing their products and extending them to create differentiation. These companies, including SAP, Oracle, Salesforce, and IBM, in this area, invest heavily in research and development to transform advanced technologies such as AI, Machine Learning, and Predictive Analytics into their SPM offerings. All these enhancements bring forth a more accurate sales forecast, real-time performance insights, and automated processes. Furthermore, strategic mergers and acquisitions have been exercised by most of the major participants to extend their competency and geographic presence. Furthermore, they are developing flexible deployment models such as cloud-based ones to fulfill the disparate business requirements belonging to different industrial verticals.