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CPaaS（Communication Platform as a Service）の市場規模、シェア、動向分析レポート：コンポーネント別、企業規模別、最終用途別、地域別、セグメント予測、2025年～2030年

Communication Platform As A Service Market Size, Share & Trends Analysis Report By Component (Solution, Service), By Enterprise Size, By End Use, By Region, And Segment Forecasts, 2025 - 2030

出版日
ページ情報
英文 130 Pages
納期
2～10営業日
カスタマイズ可能
価格
価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=146.99円
CPaaS（Communication Platform as a Service）の市場規模、シェア、動向分析レポート：コンポーネント別、企業規模別、最終用途別、地域別、セグメント予測、2025年～2030年
出版日: 2024年12月10日
発行: Grand View Research
ページ情報: 英文 130 Pages
納期: 2～10営業日
GIIご利用のメリット
  • 全表示
  • 概要
  • 図表
  • 目次
概要

CPaaS（Communication Platform as a Service）市場の成長と動向：

Grand View Research, Inc.の最新レポートによると、CPaaS（Communication Platform as a Service）の世界市場規模は2030年までに862億6,000万米ドルに達すると予測されています。

同市場は2025年から2030年にかけてCAGR 28.7％で拡大すると予測されます。企業における取引、マーケティング、顧客サポートを促進するための CPaaSの重要性が高まっているため、CPaaSの需要は増加すると予想されます。

COVID-19の流行は、CPaaS市場にプラスの影響を与えました。CPaaSのヘルスケアおよび小売・eコマース業界での利用は、パンデミック時に大幅に増加しました。CPaaSは、患者データの収集やコミュニティ関連情報の配信においてヘルスケア組織を支援し、一方、ワンタイムパスワードによる二要素認証（2FA）は、ビデオ通信や遠隔医療などのオンラインインタラクションにおいて患者や介護者の身元を認証します。これらのシステムは、診療所、医師、その他の介護者が患者や潜在的な患者と遠隔で安全に連絡を取る必要があるような、一刻を争うシナリオに即座に導入することができます。

ウェブリアルタイムコミュニケーション（WebRTC）は、CPaaSプロバイダーが主要市場で製品ポートフォリオを多様化することを可能にします。まず、ビデオ会議テンプレートでは、ユーザーのロケーションに関係なく、一度に無制限に参加することができます。これらのビデオ会議テンプレートは、何千人もの遠隔地の従業員が参加する大規模な社内会議、投資家とのエグゼクティブセッション、自発的なコラボレーション、報道機関や一般市民など、イベント向けのインタラクティブなビデオコミュニケーションも可能にします。

CPaaS（Communication Platform as a Service）市場レポートハイライト

  • コンポーネント別では、ソリューション部門が2024年に85.1%の最大売上シェアを占めました。これは、メッセージングAPI、音声API、ビデオAPIなど、さまざまなAPIプラットフォームの採用が拡大していることに起因しています。サービスセグメントは、予測期間中に最も高いCAGRで成長すると予想されています。これは、コンサルテーション、導入、メンテナンス、サポートなどのCPaaSサービスに対する需要が増加しているためです。
  • 企業規模別では、大企業セグメントが2024年に55.0％のシェアで市場を独占しました。これは、大企業による通信インフラのアップグレード活動が活発化しているためと考えられます。中小企業セグメントは、マーケティング、顧客サービス、仮想会議、非接触型決済など、さまざまなCPaaSチャネルの採用が増加しているため、予測期間中に31.8%のCAGRで最も拡大するとみられます。
  • 最終用途別では、IT・通信分野が2024年に29.2％のシェアを獲得し、市場を独占しました。ヘルスケア分野は、予測期間中に35.5%のCAGRで最も高い成長が見込まれています。ビデオ診察、遠隔医療、予約、SMSによる自動リマインダー、顧客認証のための音声バイオメトリクスの採用が増加していることが、このセグメントの成長に寄与しています。
  • 北米は2024年に31.6％の最大シェアを占め、予測期間中もその地位を維持すると予測されています。これは、同地域に有力な市場企業が存在することに起因しています。さらに、通信サービス市場が高度に開拓されていることも、同地域の市場成長を後押ししています。アジア太平洋地域のCPaaS（Communication Platform as a Service）市場は、技術インフラの開発、最終用途産業の成長、有利な政府政策により、予測期間中に大きなCAGRで成長すると予測されています。
  • 2022年3月、Vonage America, LLCはVonage Communications Platform（VCP）の新しいビデオ機能を発表しました。この新機能は、ユーザーと顧客、同僚、見込み客とのコラボレーションを改善し、より良い接続、コミュニケーション、エンゲージメントのための視覚的なコミュニケーションを促進すると期待されています。

目次

第1章 調査手法と範囲

第2章 エグゼクティブサマリー

第3章 CPaaS（Communication Platform as a Service）市場の変数、動向、範囲

  • 市場系統の見通し
  • 市場力学
    • 市場成長要因分析
    • 市場抑制要因分析
    • 業界の課題
  • CPaaS（Communication Platform as a Service）市場分析ツール
    • 業界分析- ポーターのファイブフォース分析
    • PESTEL分析
  • 問題点分析

第4章 CPaaS（Communication Platform as a Service）市場：コンポーネント別の推定・動向分析

  • セグメントダッシュボード
  • CPaaS（Communication Platform as a Service）市場：コンポーネント別の変動分析（2024年・2030年）
  • ソリューション
  • サービス

第5章 CPaaS（Communication Platform as a Service）市場： 企業規模別の推定・動向分析

  • セグメントダッシュボード
  • CPaaS（Communication Platform as a Service）市場：企業規模別の変動分析（2024年・2030年）
  • 大企業
  • 中小企業

第6章 CPaaS（Communication Platform as a Service）市場：最終用途別の推定・動向分析

  • セグメントダッシュボード
  • CPaaS（Communication Platform as a Service）市場：最終用途別の変動分析（2024年・2030年）
  • BFSI
  • ITおよび通信
  • 小売・eコマース
  • ヘルスケア
  • 輸送と物流
  • 旅行・ホスピタリティ
  • その他

第7章 CPaaS（Communication Platform as a Service）市場：地域別の推定・動向分析

  • CPaaS（Communication Platform as a Service）市場シェア：地域別（2024年・2030年）
  • 北米
    • 米国
    • カナダ
    • メキシコ
  • 欧州
    • 英国
    • ドイツ
    • フランス
    • イタリア
    • オランダ
  • アジア太平洋
    • 中国
    • 日本
    • インド
    • 韓国
    • オーストラリア
  • ラテンアメリカ
    • ブラジル
    • アルゼンチン
  • 中東・アフリカ
    • アラブ首長国連邦
    • サウジアラビア
    • 南アフリカ

第8章 競合情勢

  • 企業分類
  • 企業の市場ポジショニング
  • 企業ヒートマップ分析
  • 企業プロファイル/上場企業
    • TWILIO INC.
    • Avaya Inc.
    • Vonage America, LLC
    • MessageBird
    • Infobip Ltd.
    • Plivo Inc.
    • Telnyx LLC
    • TEXTUS
    • Voximplant
    • Bandwidth Inc.
図表

List of Tables

  • Table 1 Global Communication Platform as a Service market size estimates & forecasts 2018 - 2030 (USD Million)
  • Table 2 Global Communication Platform as a Service market, by region 2018 - 2030 (USD Million)
  • Table 3 Global Communication Platform as a Service market, by component 2018 - 2030 (USD Million)
  • Table 4 Global Communication Platform as a Service market, by enterprise size 2018 - 2030 (USD Million)
  • Table 5 Global Communication Platform as a Service market, by end use 2018 - 2030 (USD Million)
  • Table 6 Communication Platform as a Service market, by solution, by region 2018 - 2030 (USD Million)
  • Table 7 Communication Platform as a Service market, by service, by region 2018 - 2030 (USD Million)
  • Table 8 Communication Platform as a Service market, by large enterprises, by region 2018 - 2030 (USD Million)
  • Table 9 Communication Platform as a Service market, by small and medium enterprises, by region 2018 - 2030 (USD Million)
  • Table 10 BFSI Communication Platform as a Service market, by region 2018 - 2030 (USD Million)
  • Table 11 IT and telecom Communication Platform as a Service market, by region 2018 - 2030 (USD Million)
  • Table 12 Healthcare Communication Platform as a Service market, by region 2018 - 2030 (USD Million)
  • Table 13 Transportation & Logistic Communication Platform as a Service market, by region 2018 - 2030 (USD Million)
  • Table 14 Travel & Hospitality Communication Platform as a Service market, by region 2018 - 2030 (USD Million)
  • Table 15 Others Communication Platform as a Service market, by region 2018 - 2030 (USD Million)
  • Table 16 North America Communication Platform as a Service market, by component 2018 - 2030 (USD Million)
  • Table 17 North America Communication Platform as a Service market, by Enterprise Size 2018 - 2030 (USD Million)
  • Table 18 North America Communication Platform as a Service market, by end use 2018 - 2030 (USD Million)
  • Table 19 U.S. Communication Platform as a Service market, by component 2018 - 2030 (USD Million)
  • Table 20 U.S. Communication Platform as a Service market, by Enterprise Size 2018 - 2030 (USD Million)
  • Table 21 U.S. Communication Platform as a Service market, by end use 2018 - 2030 (USD Million)
  • Table 22 Canada Communication Platform as a Service market, by component 2018 - 2030 (USD Million)
  • Table 23 Canada Communication Platform as a Service market, by Enterprise Size 2018 - 2030 (USD Million)
  • Table 24 Canada Communication Platform as a Service market, by end use 2018 - 2030 (USD Million)
  • Table 25 Mexico Communication Platform as a Service market, by component 2018 - 2030 (USD Million)
  • Table 26 Mexico Communication Platform as a Service market, by Enterprise Size 2018 - 2030 (USD Million)
  • Table 27 Mexico Communication Platform as a Service market, by end use 2018 - 2030 (USD Million)
  • Table 28 Europe Communication Platform as a Service market, by component 2018 - 2030 (USD Million)
  • Table 29 Europe Communication Platform as a Service market, by Enterprise Size 2018 - 2030 (USD Million)
  • Table 30 Europe Communication Platform as a Service market, by end use 2018 - 2030 (USD Million)
  • Table 31 UK Communication Platform as a Service market, by component 2018 - 2030 (USD Million)
  • Table 32 UK Communication Platform as a Service market, by Enterprise Size 2018 - 2030 (USD Million)
  • Table 33 UK Communication Platform as a Service market, by end use 2018 - 2030 (USD Million)
  • Table 34 Germany Communication Platform as a Service market, by component 2018 - 2030 (USD Million)
  • Table 35 Germany Communication Platform as a Service market, by Enterprise Size 2018 - 2030 (USD Million)
  • Table 36 Germany Communication Platform as a Service market, by end use 2018 - 2030 (USD Million)
  • Table 37 France Communication Platform as a Service market, by component 2018 - 2030 (USD Million)
  • Table 38 France Communication Platform as a Service market, by Enterprise Size 2018 - 2030 (USD Million)
  • Table 39 France Communication Platform as a Service market, by end use 2018 - 2030 (USD Million)
  • Table 40 Italy Communication Platform as a Service market, by component 2018 - 2030 (USD Million)
  • Table 41 Italy Communication Platform as a Service market, by Enterprise Size 2018 - 2030 (USD Million)
  • Table 42 Italy Communication Platform as a Service market, by end use 2018 - 2030 (USD Million)
  • Table 43 Netherlands Communication Platform as a Service market, by component 2018 - 2030 (USD Million)
  • Table 44 Netherlands Communication Platform as a Service market, by Enterprise Size 2018 - 2030 (USD Million)
  • Table 45 Netherlands Communication Platform as a Service market, by end use 2018 - 2030 (USD Million)
  • Table 46 Asia Pacific Communication Platform as a Service market, by component 2018 - 2030 (USD Million)
  • Table 47 Asia Pacific Communication Platform as a Service market, by Enterprise Size 2018 - 2030 (USD Million)
  • Table 48 Asia Pacific Communication Platform as a Service market, by end use 2018 - 2030 (USD Million)
  • Table 49 China Communication Platform as a Service market, by component 2018 - 2030 (USD Million)
  • Table 50 China Communication Platform as a Service market, by Enterprise Size 2018 - 2030 (USD Million)
  • Table 51 China Communication Platform as a Service market, by end use 2018 - 2030 (USD Million)
  • Table 52 India Communication Platform as a Service market, by component 2018 - 2030 (USD Million)
  • Table 53 India Communication Platform as a Service market, by Enterprise Size 2018 - 2030 (USD Million)
  • Table 54 India Communication Platform as a Service market, by end use 2018 - 2030 (USD Million)
  • Table 55 Japan Communication Platform as a Service market, by component 2018 - 2030 (USD Million)
  • Table 56 Japan Communication Platform as a Service market, by Enterprise Size 2018 - 2030 (USD Million)
  • Table 57 Japan Communication Platform as a Service market, by end use 2018 - 2030 (USD Million)
  • Table 58 South Korea Communication Platform as a Service market, by component 2018 - 2030 (USD Million)
  • Table 59 South Korea Communication Platform as a Service market, by Enterprise Size 2018 - 2030 (USD Million)
  • Table 60 South Korea Communication Platform as a Service market, by end use 2018 - 2030 (USD Million)
  • Table 61 Australia Communication Platform as a Service market, by component 2018 - 2030 (USD Million)
  • Table 62 Australia Communication Platform as a Service market, by Enterprise Size 2018 - 2030 (USD Million)
  • Table 63 Australia Communication Platform as a Service market, by end use 2018 - 2030 (USD Million)
  • Table 64 Latin America Communication Platform as a Service market, by component 2018 - 2030 (USD Million)
  • Table 65 Latin America Communication Platform as a Service market, by Enterprise Size 2018 - 2030 (USD Million)
  • Table 66 Latin America Communication Platform as a Service market, by end use 2018 - 2030 (USD Million)
  • Table 67 Brazil Communication Platform as a Service market, by component 2018 - 2030 (USD Million)
  • Table 68 Brazil Communication Platform as a Service market, by Enterprise Size 2018 - 2030 (USD Million)
  • Table 69 Brazil Communication Platform as a Service market, by end use 2018 - 2030 (USD Million)
  • Table 70 Argentina Communication Platform as a Service market, by component 2018 - 2030 (USD Million)
  • Table 71 Argentina Communication Platform as a Service market, by Enterprise Size 2018 - 2030 (USD Million)
  • Table 72 Argentina Communication Platform as a Service market, by end use 2018 - 2030 (USD Million)
  • Table 73 MEA Communication Platform as a Service market, by component 2018 - 2030 (USD Million)
  • Table 74 MEA Communication Platform as a Service market, by Enterprise Size 2018 - 2030 (USD Million)
  • Table 75 MEA Communication Platform as a Service market, by end use 2018 - 2030 (USD Million)
  • Table 76 UAE Communication Platform as a Service market, by component 2018 - 2030 (USD Million)
  • Table 77 UAE Communication Platform as a Service market, by Enterprise Size 2018 - 2030 (USD Million)
  • Table 78 UAE Communication Platform as a Service market, by end use 2018 - 2030 (USD Million)
  • Table 79 KSA Communication Platform as a Service market, by component 2018 - 2030 (USD Million)
  • Table 80 KSA Communication Platform as a Service market, by Enterprise Size 2018 - 2030 (USD Million)
  • Table 81 KSA Communication Platform as a Service market, by end use 2018 - 2030 (USD Million)
  • Table 82 South Africa Communication Platform as a Service market, by component 2018 - 2030 (USD Million)
  • Table 83 South Africa Communication Platform as a Service market, by Enterprise Size 2018 - 2030 (USD Million)
  • Table 84 South Africa Communication Platform as a Service market, by end use 2018 - 2030 (USD Million)

List of Figures

  • Fig. 1 Communication Platform as a Service market segmentation
  • Fig. 2 Market research process
  • Fig. 3 Information procurement
  • Fig. 4 Primary research pattern
  • Fig. 5 Market research approaches
  • Fig. 6 Value chain-based sizing & forecasting
  • Fig. 7 Parent market analysis
  • Fig. 8 Market formulation & validation
  • Fig. 9 Communication Platform as a Service market snapshot
  • Fig. 10 Communication Platform as a Service market segment snapshot
  • Fig. 11 Communication Platform as a Service market competitive landscape snapshot
  • Fig. 12 Market research process
  • Fig. 13 Market driver relevance analysis (Current & future impact)
  • Fig. 14 Market restraint relevance analysis (Current & future impact)
  • Fig. 15 Communication Platform as a Service market, component outlook key takeaways (USD Million)
  • Fig. 16 Communication Platform as a Service market, component movement analysis 2024 & 2030 (USD Million)
  • Fig. 17 Solution market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 18 Service market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 19 Communication Platform as a Service market: Enterprise Size outlook key takeaways (USD Million)
  • Fig. 20 Communication Platform as a Service market: Enterprise Size movement analysis 2024 & 2030 (USD Million)
  • Fig. 21 Large Enterprises market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 22 Small & Medium Enterprises (SMEs) market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 23 Communication Platform as a Service market: End use outlook key takeaways (USD Million)
  • Fig. 24 Communication Platform as a Service market: End use movement analysis 2024 & 2030 (USD Million)
  • Fig. 25 BFSI market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 26 IT & Telecom market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 27 Retail & E-commerce market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 28 Healthcare market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 29 Transportation & Logistic market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 30 Travel & Hospitality market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 31 Others market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 32 Regional marketplace: Key takeaways
  • Fig. 33 Communication Platform as a Service market: Regional outlook, 2024 & 2030 (USD Million)
  • Fig. 34 North America Communication Platform as a Service market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 35 U.S. Communication Platform as a Service market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 36 Canada Communication Platform as a Service market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 37 Mexico Communication Platform as a Service market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 38 Europe Communication Platform as a Service market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 39 UK Communication Platform as a Service market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 40 Germany Communication Platform as a Service market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 41 France Communication Platform as a Service market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 42 Italy Communication Platform as a Service market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 43 Netherlands Communication Platform as a Service market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 44 Asia Pacific Communication Platform as a Service market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 45 China Communication Platform as a Service market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 46 Japan Communication Platform as a Service market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 47 India Communication Platform as a Service market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 48 Australia Communication Platform as a Service market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 49 South Korea Communication Platform as a Service market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 50 Latin America Communication Platform as a Service market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 51 Brazil Communication Platform as a Service market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 52 Argentina Communication Platform as a Service market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 53 MEA Communication Platform as a Service market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 54 KSA Communication Platform as a Service market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 55 UAE Communication Platform as a Service market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 56 South Africa Communication Platform as a Service market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 57 Strategy framework
  • Fig. 58 Company Categorization
目次
Product Code: GVR-4-68040-023-1

Communication Platform As A Service Market Growth & Trends:

The global communication platform as a service market size is anticipated to reach USD 86.26 billion by 2030, according to a new report by Grand View Research, Inc. The market is expected to expand at a CAGR of 28.7% from 2025 to 2030. The demand for communication platforms as a service (CPaaS) is expected to grow owing to the growing importance of CPaaS among enterprises for facilitating transactions, marketing, and customer support.

The COVID-19 pandemic had a positive impact on the communication platform as a service (CPaaS) market. The use of CPaaS in the healthcare and retail & e-commerce industry increased significantly during the pandemic. CPaaS assists healthcare organizations in the gathering of patient data and the delivery of community-related information, whereas two-factor authentication (2FA) with a one-time password validates patient and caregiver identities during online interactions such as video communications and telehealth. These systems can be immediately deployed in time-critical scenarios in which clinics, doctors, and other caregivers need to reach patients or potential patients remotely and securely.

Web Real-Time Communication (WebRTC) enables CPaaS providers to diversify their product portfolios in their primary markets. Starting with video conferencing templates that allow for an unlimited number of users to join at once, regardless of their location. These video conferencing templates can also enable interactive video communications for events like massive company meetings that involve thousands of remote employees, executive sessions with investors, spontaneous collaborations, and the press and the public at large.

Communication Platform As A Service Market Report Highlights:

  • Based on components, the solutions segment accounted for the maximum revenue share of 85.1% in 2024. This can be attributed to the growing adoption of different API platforms such as messaging API, voice API, and video API. The services segment is expected to grow at the highest CAGR during the forecast period. This can be attributed to the increasing demand for CPaaS services such as consultation, deployment, as well as maintenance, and support
  • Based on enterprise size, the large enterprise segment dominated the market with a share of 55.0% in 2024. This can be attributed to the increasing activity of communication infrastructure upgradation by large enterprises. The small & medium enterprises segment is likely to expand at the highest CAGR of 31.8% during the forecast period owing to the increasing adoption of various CPaaS channels for marketing, customer service, virtual meetings, and contactless payments
  • Based on end-use, the IT and Telecom segment dominated the market with a share of 29.2% in 2024 This can be attributed to growing digital transformation across organizations. The healthcare segment is expected to grow at the highest CAGR of 35.5% over the forecast period. Increased adoption of video consultation, telehealth, appointment booking, and automated reminders through SMS and voice biometrics to authenticate customers is contributing to the growth of this segment
  • North America held the largest share of 31.6% in 2024 and is expected to retain its position during the forecast period. This can be attributed to the presence of prominent market players in the region. Moreover, the highly developed telecom services market is aiding the market growth of the region. The communication platform as a service market in Asia Pacific is anticipated to grow at a significant CAGR during the forecast period owing to developing technology infrastructure, growth of end-use industries, and favorable government policies
  • In March 2022, Vonage America, LLC announced new video capabilities for the Vonage Communications Platform (VCP). This new capability is expected to improve users' collaboration with customers, colleagues, and prospects, facilitating them to communicate visually for better connections, communication, and engagement

Table of Contents

Chapter 1. Methodology and Scope

  • 1.1. Market Segmentation and Scope
  • 1.2. Research Methodology
    • 1.2.1. Information Procurement
  • 1.3. Information or Data Analysis
  • 1.4. Methodology
  • 1.5. Research Scope and Assumptions
  • 1.6. Market Formulation & Validation
  • 1.7. List of Data Sources

Chapter 2. Executive Summary

  • 2.1. Market Outlook
  • 2.2. Segment Outlook
  • 2.3. Competitive Insights

Chapter 3. Communication Platform as a Service Market Variables, Trends, & Scope

  • 3.1. Market Lineage Outlook
  • 3.2. Market Dynamics
    • 3.2.1. Market Driver Analysis
    • 3.2.2. Market Restraint Analysis
    • 3.2.3. Industry Challenge
  • 3.3. Communication Platform as a Service Market Analysis Tools
    • 3.3.1. Industry Analysis - Porter's
      • 3.3.1.1. Bargaining power of the suppliers
      • 3.3.1.2. Bargaining power of the buyers
      • 3.3.1.3. Threats of substitution
      • 3.3.1.4. Threats from new entrants
      • 3.3.1.5. Competitive rivalry
    • 3.3.2. PESTEL Analysis
      • 3.3.2.1. Political landscape
      • 3.3.2.2. Economic and social landscape
      • 3.3.2.3. Technological landscape
  • 3.4. Pain Point Analysis

Chapter 4. Communication Platform as a Service Market: Component Estimates & Trend Analysis

  • 4.1. Segment Dashboard
  • 4.2. Communication Platform as a Service Market: Component Movement Analysis, 2024 & 2030 (USD Million)
  • 4.3. Solution
    • 4.3.1. Solution Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
      • 4.3.1.1. API Platform
        • 4.3.1.1.1. Messaging API
        • 4.3.1.1.2. Voice API
        • 4.3.1.1.3. Video API
        • 4.3.1.1.4. Others
      • 4.3.1.2. SDK Platform
  • 4.4. Service
    • 4.4.1. Service Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
      • 4.4.1.1. Managed Services
      • 4.4.1.2. Professional Service

Chapter 5. Communication Platform as a Service Market: Enterprise Size Estimates & Trend Analysis

  • 5.1. Segment Dashboard
  • 5.2. Communication Platform as a Service Market: Enterprise Size Movement Analysis, 2024 & 2030 (USD Million)
  • 5.3. Large Enterprises
    • 5.3.1. Large Enterprises Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 5.4. Small & Medium Enterprises (SMEs)
    • 5.4.1. Small & Medium Enterprises (SMEs) Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)

Chapter 6. Communication Platform as a Service Market: End Use Estimates & Trend Analysis

  • 6.1. Segment Dashboard
  • 6.2. Communication Platform as a Service Market: End Use Movement Analysis, 2024 & 2030 (USD Million)
  • 6.3. BFSI
    • 6.3.1. BFSI Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 6.4. IT & Telecom
    • 6.4.1. IT & Telecom Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 6.5. Retail & E-commerce
    • 6.5.1. Retail & E-commerce Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 6.6. Healthcare
    • 6.6.1. Healthcare Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 6.7. Transportation & Logistic
    • 6.7.1. Transportation & Logistic Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 6.8. Travel & Hospitality
    • 6.8.1. Travel & Hospitality Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 6.9. Others
    • 6.9.1. Others Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)

Chapter 7. Communication Platform as a Service Market: Regional Estimates & Trend Analysis

  • 7.1. Communication Platform as a Service Market Share, By Region, 2024 & 2030 (USD Million)
  • 7.2. North America
    • 7.2.1. North America Communication Platform as a Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 7.2.2. U.S.
      • 7.2.2.1. U.S. Communication Platform as a Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 7.2.3. Canada
      • 7.2.3.1. Canada Communication Platform as a Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 7.2.4. Mexico
      • 7.2.4.1. Mexico Communication Platform as a Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 7.3. Europe
    • 7.3.1. Europe Communication Platform as a Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 7.3.2. UK
      • 7.3.2.1. UK Communication Platform as a Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 7.3.3. Germany
      • 7.3.3.1. Germany Communication Platform as a Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 7.3.4. France
      • 7.3.4.1. France Communication Platform as a Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 7.3.5. Italy
      • 7.3.5.1. Italy Communication Platform as a Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 7.3.6. Netherlands
      • 7.3.6.1. Netherlands Communication Platform as a Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 7.4. Asia Pacific
    • 7.4.1. Asia Pacific Communication Platform as a Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 7.4.2. China
      • 7.4.2.1. China Communication Platform as a Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 7.4.3. Japan
      • 7.4.3.1. Japan Communication Platform as a Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 7.4.4. India
      • 7.4.4.1. India Communication Platform as a Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 7.4.5. South Korea
      • 7.4.5.1. South Korea Communication Platform as a Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 7.4.6. Australia
      • 7.4.6.1. Australia Communication Platform as a Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 7.5. Latin America
    • 7.5.1. Latin America Communication Platform as a Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 7.5.2. Brazil
      • 7.5.2.1. Brazil Communication Platform as a Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 7.5.3. Argentina
      • 7.5.3.1. Argentina Communication Platform as a Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 7.6. Middle East and Africa
    • 7.6.1. Middle East and Africa Communication Platform as a Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 7.6.2. UAE
      • 7.6.2.1. UAE Communication Platform as a Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 7.6.3. KSA
      • 7.6.3.1. KSA Communication Platform as a Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 7.6.4. South Africa
      • 7.6.4.1. South Africa Communication Platform as a Service Market Estimates and Forecasts, 2018 - 2030 (USD Million)

Chapter 8. Competitive Landscape

  • 8.1. Company Categorization
  • 8.2. Company Market Positioning
  • 8.3. Company Heat Map Analysis
  • 8.4. Company Profiles/Listing
    • 8.4.1. TWILIO INC.
      • 8.4.1.1. Participant's Overview
      • 8.4.1.2. Financial Performance
      • 8.4.1.3. Product Benchmarking
      • 8.4.1.4. Strategic Initiatives
    • 8.4.2. Avaya Inc.
      • 8.4.2.1. Participant's Overview
      • 8.4.2.2. Financial Performance
      • 8.4.2.3. Product Benchmarking
      • 8.4.2.4. Strategic Initiatives
    • 8.4.3. Vonage America, LLC
      • 8.4.3.1. Participant's Overview
      • 8.4.3.2. Financial Performance
      • 8.4.3.3. Product Benchmarking
      • 8.4.3.4. Strategic Initiatives
    • 8.4.4. MessageBird
      • 8.4.4.1. Participant's Overview
      • 8.4.4.2. Financial Performance
      • 8.4.4.3. Product Benchmarking
      • 8.4.4.4. Strategic Initiatives
    • 8.4.5. Infobip Ltd.
      • 8.4.5.1. Participant's Overview
      • 8.4.5.2. Financial Performance
      • 8.4.5.3. Product Benchmarking
      • 8.4.5.4. Strategic Initiatives
    • 8.4.6. Plivo Inc.
      • 8.4.6.1. Participant's Overview
      • 8.4.6.2. Financial Performance
      • 8.4.6.3. Product Benchmarking
      • 8.4.6.4. Strategic Initiatives
    • 8.4.7. Telnyx LLC
      • 8.4.7.1. Participant's Overview
      • 8.4.7.2. Financial Performance
      • 8.4.7.3. Product Benchmarking
      • 8.4.7.4. Strategic Initiatives
    • 8.4.8. TEXTUS
      • 8.4.8.1. Participant's Overview
      • 8.4.8.2. Financial Performance
      • 8.4.8.3. Product Benchmarking
      • 8.4.8.4. Strategic Initiatives
    • 8.4.9. Voximplant
      • 8.4.9.1. Participant's Overview
      • 8.4.9.2. Financial Performance
      • 8.4.9.3. Product Benchmarking
      • 8.4.9.4. Strategic Initiatives
    • 8.4.10. Bandwidth Inc.
      • 8.4.10.1. Participant's Overview
      • 8.4.10.2. Financial Performance
      • 8.4.10.3. Product Benchmarking
      • 8.4.10.4. Strategic Initiatives