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顧客情報システムの市場規模、シェア、動向分析レポート：コンポーネント別、サービス別、用途別、地域別、セグメント別予測、2024年～2030年

Customer Information System Market Size, Share & Trends Analysis Report By Component (Solution, Services) By Services, By Application, By Region, And Segment Forecasts, 2024 - 2030

出版日
ページ情報
英文 100 Pages
納期
2～10営業日
カスタマイズ可能
価格
価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=144.06円
顧客情報システムの市場規模、シェア、動向分析レポート：コンポーネント別、サービス別、用途別、地域別、セグメント別予測、2024年～2030年
出版日: 2024年08月27日
発行: Grand View Research
ページ情報: 英文 100 Pages
納期: 2～10営業日
GIIご利用のメリット
  • 全表示
  • 概要
  • 図表
  • 目次
概要

顧客情報システムの市場動向：

世界の顧客情報システム市場規模は2023年に14億2,000万米ドルと推定され、2024年から2030年にかけてCAGR 12.2％で成長すると予測されています。

顧客情報システム（CIS）市場にはいくつかの動向があり、そのうちのいくつかは以下の通りです。ITインフラのコストを最小限に抑え、データの可用性を向上させたいという企業の要望により、クラウドベースのCISプラットフォームが広く利用されています。さらに、CISとアナリティクスや人工知能などのツールの組み合わせが徐々にトレンドになりつつあります。この統合は、企業が顧客の行動、ニーズ、欲求をよりよく理解するのに役立ち、ひいてはより良いサービスを提供するのに役立ちます。

もうひとつの新たな動向は、データや情報の保護に対する企業の関心が高まっていることです。欧州ではGDPR、米国ではCCPAが採択されたことで、企業は顧客情報システム・プラットフォームが最高水準のデータ保護基準を満たしていることを確認する必要に迫られています。このため企業は、顧客データのハッキングや不正アクセスを防ぐため、より優れた暗号化、データ・セキュリティ、厳格なアクセス制御を備えたCISソリューションを採用するようになっています。

さまざまな分野の企業がデジタル技術を業務に取り入れ、プロセスを最適化し、顧客と対話し、より効率的に業務を遂行しています。市場の変化に伴い、膨大な量の顧客データを管理し、リアルタイムの分析を提供し、マルチチャネルでのやり取りを容易にする複雑なCISソリューションを採用する必要性が生じています。また、公益事業業界ではスマートメーターやIoT機器の利用が拡大しており、CIS市場を牽引しています。これらの技術によって大量のデータが生成されるが、有用なデータとするためには、それらを管理・分析する効率的なシステムが必要となります。

したがって、技術は進化を続ける顧客情報システム市場の主要な決定要因です。技術分野におけるもう一つの重要な動向は、顧客情報システム・プラットフォームへの人工知能や機械学習の応用です。AIとMLは、大量の顧客データをリアルタイムで分析し、ビジネスに対する洞察を提供することができます。例えば、人工知能によって強化された予測分析を利用することで、組織は顧客のニーズや嗜好を予測し、要求される前にサービスを提供できるようになります。

もう一つの重要な技術動向は、データの安全な保存と共有のためのブロックチェーンの利用です。ブロックチェーン技術は、顧客データの保存に分散化された安全な環境を提供し、データ漏洩やデータ保護法の非遵守を回避することができます。また、顧客情報システムにおけるロボティック・プロセス・オートメーション（RPA）の利用も徐々に増加しています。RPAはデータ入力などのプロセスを自動化するのに役立ち、手作業で行われている場合に発生しやすいミスを最小限に抑えると同時に、他の重要なタスクに時間を割くことができます。

目次

第1章 調査手法と範囲

第2章 エグゼクティブサマリー

第3章 顧客情報システムの変数、動向、範囲

  • 市場イントロダクション/系統展望
  • 業界バリューチェーン分析
  • 市場力学
    • 市場促進要因分析
    • 市場抑制要因分析
    • 業界の機会
  • 顧客情報システム分析ツール
    • ポーターの分析
    • PESTEL分析

第4章 顧客情報システム：コンポーネント別推定・動向分析

  • セグメントダッシュボード
  • 顧客情報システム：コンポーネント変動分析、2023年および2030年
  • 解決
    • 市場規模の推定と予測、2018年-2030年
  • サービス
    • 市場規模の推定と予測、2018年-2030年

第5章 顧客情報システム：サービス別推定・動向分析

  • セグメントダッシュボード
  • 顧客情報システム：サービス変動分析、2023年および2030年
  • レガシー拡張コンサルティングサービス
    • 市場規模の推定と予測、2018年-2030年
  • 顧客情報システム導入サービス
    • 市場規模の推定と予測、2018年-2030年
  • サポートサービス
    • 市場規模の推定と予測、2018年-2030年

第6章 顧客情報システム：用途別推定・動向分析

  • セグメントダッシュボード
  • 顧客情報システムの業界別シェア 2023年と2030年
  • 水と廃水の管理
    • 市場規模の推定と予測、2018年-2030年
  • 電気と電力管理
    • 市場規模の推定と予測、2018年-2030年
  • 公共ガス管理
    • 市場規模の推定と予測、2018年-2030年

第7章 顧客情報システム市場：地域別推定・動向分析

  • 顧客情報システム市場シェア、地域別、2023年および2030年
  • 北米
    • コンポーネント別、2018年-2030年
    • サービス別、2018年-2030年
    • 用途別、2018年-2030年
    • 米国
    • カナダ
    • メキシコ
  • 欧州
    • コンポーネント別、2018年-2030年
    • サービス別、2018年-2030年
    • 用途別、2018年-2030年
    • 英国
    • ドイツ
    • フランス
  • アジア太平洋
    • コンポーネント別、2018年-2030年
    • サービス別、2018年-2030年
    • 用途別、2018年-2030年
    • 中国
    • インド
    • 日本
    • オーストラリア
    • 韓国
  • ラテンアメリカ
    • コンポーネント別、2018年-2030年
    • サービス別、2018年-2030年
    • 用途別、2018年-2030年
    • ブラジル
  • 中東・アフリカ
    • アラブ首長国連邦
    • サウジアラビア
    • 南アフリカ

第8章 競合情勢

  • 主要市場参入企業による最近の動向と影響分析
  • 企業分類
  • 企業の市場シェア分析
  • 企業ヒートマップ分析
  • 戦略マッピング
    • 拡大
    • 合併と買収
    • パートナーシップとコラボレーション
    • 新製品の発売
    • 研究開発
  • 企業プロファイル
    • Oracle
    • SAP SE
    • Itineris
    • Hansen Technologies
    • Fluentgrid Limited
    • Advanced Utility Systems
    • Gentrack
    • Cayenta
    • IBM
    • Milestone Utility Services
図表

List of Tables

  • Table 1 Customer communication management software market 2018 - 2030 (USD Billion)
  • Table 2 Global customer information system market estimates and forecasts by region, 2018 - 2030 (USD Billion)
  • Table 3 Global customer information system market estimates and forecasts by component, 2018 - 2030 (USD Billion)
  • Table 4 Global customer information system market estimates and forecasts by services, 2018 - 2030 (USD Billion)
  • Table 5 Global customer information system market estimates and forecasts by application, 2018 - 2030 (USD Billion)
  • Table 6 Components market by region, 2018 - 2030 (USD Billion)
  • Table 7 Solution market by region, 2018 - 2030 (USD Billion)
  • Table 8 Services market by region, 2018 - 2030 (USD Billion)
  • Table 9 Legacy extension consulting service market by region, 2018 - 2030 (USD Billion)
  • Table 10 Customer information system implementation service market by region, 2018 - 2030 (USD Billion)
  • Table 11 Support service market by region, 2018 - 2030 (USD Billion)
  • Table 12 Application market by region, 2018 - 2030 (USD Billion)
  • Table 13 Water and wastewater management market by region, 2018 - 2030 (USD Billion)
  • Table 14 Electricity and power management market by region, 2018 - 2030 (USD Billion)
  • Table 15 Utility gas management market by region, 2018 - 2030 (USD Billion)
  • Table 16 North America customer information system market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 17 North America customer information system market, by services, 2018 - 2030 (Revenue, USD Billion)
  • Table 18 North America customer information system market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 19 U.S. customer information system market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 20 U.S. customer information system market, by services, 2018 - 2030 (Revenue, USD Billion)
  • Table 21 U.S. customer information system market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 22 Canada customer information system market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 23 Canada customer information system market, by services, 2018 - 2030 (Revenue, USD Billion)
  • Table 24 Canada customer information system market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 25 Mexico customer information system market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 26 Mexico customer information system market, by services, 2018 - 2030 (Revenue, USD Billion)
  • Table 27 Mexico customer information system market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 28 Europe customer information system market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 29 Europe customer information system market, by services, 2018 - 2030 (Revenue, USD Billion)
  • Table 30 Europe customer information system market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 31 UK customer information system market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 32 UK customer information system market, by services, 2018 - 2030 (Revenue, USD Billion)
  • Table 33 UK customer information system market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 34 Germany customer information system market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 35 Germany customer information system market, by services, 2018 - 2030 (Revenue, USD Billion)
  • Table 36 Germany customer information system market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 37 France customer information system market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 38 France customer information system market, by services, 2018 - 2030 (Revenue, USD Billion)
  • Table 39 France customer information system market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 40 Asia Pacific customer information system market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 41 Asia Pacific customer information system market, by services, 2018 - 2030 (Revenue, USD Billion)
  • Table 42 Asia Pacific customer information system market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 43 China customer information system market, by component, 2018 - 2030 (Revenue,USD Billion)
  • Table 44 China customer information system market, by services, 2018 - 2030 (Revenue, USD Billion)
  • Table 45 China customer information system market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 46 India management market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 47 India customer information system market, by services, 2018 - 2030 (Revenue, USD Billion)
  • Table 48 India customer information system market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 49 Japan customer information system market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 50 Japan customer information system market, by services, 2018 - 2030 (Revenue, USD Billion)
  • Table 51 Japan customer information system market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 52 Australia customer information system market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 53 Australia customer information system market, by services, 2018 - 2030 (Revenue, USD Billion)
  • Table 54 Australia customer information system market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 55 South Korea customer information system market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 56 South Korea customer information system market, by services, 2018 - 2030 (Revenue, USD Billion)
  • Table 57 South Korea customer information system market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 58 Latin America customer information system market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 59 Latin America customer information system market, by services, 2018 - 2030 (Revenue, USD Billion)
  • Table 60 Latin America customer information system market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 61 Brazil customer information system market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 62 Brazil customer information system market, by services, 2018 - 2030 (Revenue, USD Billion)
  • Table 63 Brazil customer information system market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 64 MEA customer information system market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 65 MEA customer information system market, by services, 2018 - 2030 (Revenue, USD Billion)
  • Table 66 MEA customer information system market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 67 UAE customer information system market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 68 UAE customer information system market, by services, 2018 - 2030 (Revenue, USD Billion)
  • Table 69 UAE customer information system market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 70 Saudi Arabia customer information system market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 71 Saudi Arabia customer information system market, by services, 2018 - 2030 (Revenue, USD Billion)
  • Table 72 Saudi Arabia customer information system market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 73 South Africa customer information system market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 74 South Africa customer information system market, by services, 2018 - 2030 (Revenue, USD Billion)
  • Table 75 South Africa customer information system market, by application, 2018 - 2030 (Revenue, USD Billion)

List of Figures

  • Fig. 1 Customer Information System Market Segmentation
  • Fig. 2 Market landscape
  • Fig. 3 Information Procurement
  • Fig. 4 Data Analysis Models
  • Fig. 5 Market Formulation and Validation
  • Fig. 6 Data Validating & Publishing
  • Fig. 7 Market Snapshot
  • Fig. 8 Segment Snapshot (1/3)
  • Fig. 9 Segment Snapshot (2/3)
  • Fig. 10 Segment Snapshot (3/3)
  • Fig. 11 Competitive Landscape Snapshot
  • Fig. 12 Customer Information System: Industry Value Chain Analysis
  • Fig. 13 Customer Information System: Market Dynamics
  • Fig. 14 Customer Information System: PORTER's Analysis
  • Fig. 15 Customer Information System: PESTEL Analysis
  • Fig. 16 Customer Information System Share by Component, 2023 & 2030 (USD Billion)
  • Fig. 17 Customer Information System, by Component: Market Share, 2023 & 2030
  • Fig. 18 Solution Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 19 Services Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 20 Customer Information System Share by Services, 2023 & 2030 (USD Billion)
  • Fig. 21 Customer Information System Market, by Services: Market Share, 2023 & 2030
  • Fig. 22 Legacy Extension Consulting Service Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 23 Customer Information System Implementation Service Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 24 Support Service Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 25 Customer Information System Share by Application, 2023 & 2030 (USD Billion)
  • Fig. 26 Customer Information System, by Application: Market Share, 2023 & 2030
  • Fig. 27 Water and Wastewater Management Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 28 Electricity and Power Management Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 29 Utility Gas Management Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 30 Regional Marketplace: Key Takeaways
  • Fig. 31 North America Customer Information System Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 32 U.S. Customer Information System Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 33 Canada Customer Information System Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 34 Mexico Customer Information System Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 35 Europe Customer Information System Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 36 UK Customer Information System Market Estimates and Forecasts, 2018 - 2030) (USD Billion)
  • Fig. 37 Germany Customer Information System Market Estimates and Forecasts, (2018 - 2030) (USD Billion)
  • Fig. 38 France Customer Information System Market Estimates and Forecasts, (2018 - 2030) (USD Billion)
  • Fig. 39 Asia Pacific Customer Information System Market Estimates and Forecast, 2018 - 2030 (USD Billion)
  • Fig. 40 China Customer Information System Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 41 India Customer Information System Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 42 Japan Customer Information System Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 43 Australia Customer Information System Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 44 South Korea Customer Information System Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 45 Latin America Customer Information System Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 46 Brazil Customer Information System Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 47 MEA Customer Information System Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 48 Saudi Arabia Customer Information System Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 49 UAE Customer Information System Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 50 South Africa Customer Information System Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 51 Key Company Categorization
  • Fig. 52 Company Market Positioning
  • Fig. 53 Key Company Market Share Analysis, 2023
  • Fig. 54 Strategic Framework
目次
Product Code: GVR-4-68040-432-4

Customer Information System Market Trends:

The global customer information system market size was estimated at USD 1.42 billion in 2023 and is expected to grow at a CAGR of 12.2% from 2024 to 2030. The customer information system (CIS) market is experiencing several trends, some of which include the following; Cloud solutions are becoming popular in the CIS market. Due to the desire of organizations to minimize the costs of IT infrastructure and improve the availability of data, cloud-based CIS platforms are widely used. In addition, the combination of CIS with the help of such tools as analytics and artificial intelligence is gradually becoming a trend. This integration helps companies to get a better understanding of customers' behavior, needs, and wants, which in turn will help them to deliver better services.

The other emerging trend is the increasing concern of organizations towards the protection of data and information. The adoption of the GDPR in Europe and the CCPA in the U.S. means that organizations are under pressure to make sure that their customer information system platforms meet the highest standards of data protection. This has made organizations adopt CIS solutions that have better encryption, data security, and strict access controls to prevent customer data from being hacked or accessed by unauthorized persons.

Businesses in different sectors are integrating digital technologies into their operations to optimize processes, interact with customers, and operate more effectively. The change in the market has led to the need to adopt complex CIS solutions that can manage a vast amount of customer data, offer real-time analytics, and facilitate multi-channel interaction. Also, the growing usage of smart meters and IoT devices in the utility industry is driving the CIS market. These technologies produce a lot of data that need efficient systems to manage and analyze them in order to be useful.

Technology is, therefore, a major determinant of the customer information system market as it continues to evolve. Another important trend in the field of technology is the application of artificial intelligence and machine learning in customer information system platforms. AI and ML can analyze large volumes of customer data in real-time to provide insights into the business. For instance, through the use of predictive analytics that has been enhanced by artificial intelligence, organizations can be in a position to predict the needs and preferences of customers so that they can deliver services before they are requested.

Another important technology trend is the use of blockchain for the secure storage and sharing of data. Blockchain technology can provide a decentralized and secure environment for storing customer data and avoid data breaches and non-compliance with data protection laws. Also, the usage of Robotic Process Automation (RPA) in customer information systems is gradually increasing. RPA can help in automating processes like data entry, and this can help minimize errors that are likely to occur when the work is being done manually and, at the same time, create time for other important tasks.

Global Customer Information System Market Report Segmentation

This report forecasts revenue growth at global, regional, and country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2018 to 2030. For this study, Grand View Research has segmented the customer information system market report based on component, services, application, and region.

  • Component Outlook (Revenue, USD Billion, 2018 - 2030)
  • Solution
  • Services
  • Services Outlook (Revenue, USD Billion, 2018 - 2030)
  • Legacy Extension Consulting Service
  • Customer Information System Implementation Service
  • Support Service
  • Application Outlook (Revenue, USD Billion, 2018 - 2030)
  • Water and Wastewater Management
  • Electricity and Power Management
  • Utility Gas Management
  • Regional Outlook (Revenue, USD Billion, 2018 - 2030)
  • North America
    • U.S.
    • Canada
    • Mexico
  • Europe
    • Germany
    • UK
    • France
  • Asia Pacific
    • China
    • India
    • Japan
    • South Korea
    • Australia
  • Latin America
    • Brazil
  • Middle East & Africa
    • U.A.E
    • Saudi Arabia
    • South Africa

Table of Contents

Chapter 1. Methodology and Scope

  • 1.1. Market Segmentation and Scope
  • 1.2. Market Definitions
  • 1.3. Research Methodology
    • 1.3.1. Information Procurement
    • 1.3.2. Information or Data Analysis
    • 1.3.3. Market Formulation & Data Visualization
    • 1.3.4. Data Validation & Publishing
  • 1.4. Research Scope and Assumptions
    • 1.4.1. List of Data Sources

Chapter 2. Executive Summary

  • 2.1. Market Outlook
  • 2.2. Segment Outlook
  • 2.3. Competitive Insights

Chapter 3. Customer Information System Variables, Trends, & Scope

  • 3.1. Market Introduction/Lineage Outlook
  • 3.2. Industry Value Chain Analysis
  • 3.3. Market Dynamics
    • 3.3.1. Market Drivers Analysis
    • 3.3.2. Market Restraints Analysis
    • 3.3.3. Industry Opportunities
  • 3.4. Customer Information System Analysis Tools
    • 3.4.1. Porter's Analysis
      • 3.4.1.1. Bargaining power of the suppliers
      • 3.4.1.2. Bargaining power of the buyers
      • 3.4.1.3. Threats of substitution
      • 3.4.1.4. Threats from new entrants
      • 3.4.1.5. Competitive rivalry
    • 3.4.2. PESTEL Analysis
      • 3.4.2.1. Political landscape
      • 3.4.2.2. Economic and Social landscape
      • 3.4.2.3. Technological landscape
      • 3.4.2.4. Environmental landscape
      • 3.4.2.5. Legal landscape

Chapter 4. Customer Information System: Component Estimates & Trend Analysis

  • 4.1. Segment Dashboard
  • 4.2. Customer Information System: Component Movement Analysis, 2023 & 2030 (USD Billion)
  • 4.3. Solution
    • 4.3.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 4.4. Services
    • 4.4.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)

Chapter 5. Customer Information System: Services Estimates & Trend Analysis

  • 5.1. Segment Dashboard
  • 5.2. Customer Information System: Services Movement Analysis, 2023 & 2030 (USD Billion)
  • 5.3. Legacy Extension Consulting Service
    • 5.3.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 5.4. Customer Information System Implementation Service
    • 5.4.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 5.5. Support Service
    • 5.5.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)

Chapter 6. Customer Information System: Application Estimates & Trend Analysis

  • 6.1. Segment Dashboard
  • 6.2. Customer Information System Share by Industry 2023 & 2030 (USD Billion)
  • 6.3. Water and Wastewater management
    • 6.3.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 6.4. Electricity and Power Management
    • 6.4.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 6.5. Utility Gas Management
    • 6.5.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)

Chapter 7. Customer Information System Market: Regional Estimates & Trend Analysis

  • 7.1. Customer Information System Market Share, By Region, 2023 & 2030 (USD Billion)
  • 7.2. North America
    • 7.2.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 7.2.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
    • 7.2.3. Market estimates and forecast by services, 2018 - 2030 (Revenue, USD Billion)
    • 7.2.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 7.2.5. U.S.
      • 7.2.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 7.2.5.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
      • 7.2.5.3. Market estimates and forecast by services, 2018 - 2030 (Revenue, USD Billion)
      • 7.2.5.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 7.2.6. Canada
      • 7.2.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 7.2.6.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
      • 7.2.6.3. Market estimates and forecast by services, 2018 - 2030 (Revenue, USD Billion)
      • 7.2.6.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 7.2.7. Mexico
      • 7.2.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 7.2.7.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
      • 7.2.7.3. Market estimates and forecast by services, 2018 - 2030 (Revenue, USD Billion)
      • 7.2.7.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
  • 7.3. Europe
    • 7.3.1. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
    • 7.3.2. Market estimates and forecast by services, 2018 - 2030 (Revenue, USD Billion)
    • 7.3.3. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 7.3.4. UK
      • 7.3.4.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 7.3.4.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
      • 7.3.4.3. Market estimates and forecast by services, 2018 - 2030 (Revenue, USD Billion)
      • 7.3.4.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 7.3.5. Germany
      • 7.3.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 7.3.5.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
      • 7.3.5.3. Market estimates and forecast by services, 2018 - 2030 (Revenue, USD Billion)
      • 7.3.5.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 7.3.6. France
      • 7.3.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 7.3.6.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
      • 7.3.6.3. Market estimates and forecast by services, 2018 - 2030 (Revenue, USD Billion)
      • 7.3.6.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
  • 7.4. Asia Pacific
    • 7.4.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 7.4.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
    • 7.4.3. Market estimates and forecast by services, 2018 - 2030 (Revenue, USD Billion)
    • 7.4.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 7.4.5. China
      • 7.4.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 7.4.5.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
      • 7.4.5.3. Market estimates and forecast by services, 2018 - 2030 (Revenue, USD Billion)
      • 7.4.5.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 7.4.6. India
      • 7.4.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 7.4.6.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
      • 7.4.6.3. Market estimates and forecast by services, 2018 - 2030 (Revenue, USD Billion)
      • 7.4.6.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 7.4.7. Japan
      • 7.4.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 7.4.7.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
      • 7.4.7.3. Market estimates and forecast by services, 2018 - 2030 (Revenue, USD Billion)
      • 7.4.7.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 7.4.8. Australia
      • 7.4.8.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 7.4.8.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
      • 7.4.8.3. Market estimates and forecast by services, 2018 - 2030 (Revenue, USD Billion)
      • 7.4.8.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 7.4.9. South Korea
      • 7.4.9.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 7.4.9.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
      • 7.4.9.3. Market estimates and forecast by services, 2018 - 2030 (Revenue, USD Billion)
      • 7.4.9.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
  • 7.5. Latin America
    • 7.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 7.5.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
    • 7.5.3. Market estimates and forecast by services, 2018 - 2030 (Revenue, USD Billion)
    • 7.5.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 7.5.5. Brazil
      • 7.5.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 7.5.5.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
      • 7.5.5.3. Market estimates and forecast by services, 2018 - 2030 (Revenue, USD Billion)
      • 7.5.5.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
  • 7.6. Middle East & Africa
      • 7.6.1.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 7.6.1.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
      • 7.6.1.3. Market estimates and forecast by services, 2018 - 2030 (Revenue, USD Billion)
      • 7.6.1.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 7.6.2. UAE
      • 7.6.2.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 7.6.2.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
      • 7.6.2.3. Market estimates and forecast by services, 2018 - 2030 (Revenue, USD Billion)
      • 7.6.2.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 7.6.3. Saudi Arabia
      • 7.6.3.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 7.6.3.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
      • 7.6.3.3. Market estimates and forecast by services, 2018 - 2030 (Revenue, USD Billion)
      • 7.6.3.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 7.6.4. South Africa
      • 7.6.4.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 7.6.4.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
      • 7.6.4.3. Market estimates and forecast by services, 2018 - 2030 (Revenue, USD Billion)
      • 7.6.4.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)

Chapter 8. Competitive Landscape

  • 8.1. Recent Developments & Impact Analysis by Key Market Participants
  • 8.2. Company Categorization
  • 8.3. Company Market Share Analysis
  • 8.4. Company Heat Map Analysis
  • 8.5. Strategy Mapping
    • 8.5.1. Expansion
    • 8.5.2. Mergers & Acquisition
    • 8.5.3. Partnerships & Collaborations
    • 8.5.4. New Product Launches
    • 8.5.5. Research And Development
  • 8.6. Company Profiles
    • 8.6.1. Oracle
      • 8.6.1.1. Participant's Overview
      • 8.6.1.2. Financial Performance
      • 8.6.1.3. Product Benchmarking
      • 8.6.1.4. Recent Developments
    • 8.6.2. SAP SE
      • 8.6.2.1. Participant's Overview
      • 8.6.2.2. Financial Performance
      • 8.6.2.3. Product Benchmarking
      • 8.6.2.4. Recent Developments
    • 8.6.3. Itineris
      • 8.6.3.1. Participant's Overview
      • 8.6.3.2. Financial Performance
      • 8.6.3.3. Product Benchmarking
      • 8.6.3.4. Recent Developments
    • 8.6.4. Hansen Technologies
      • 8.6.4.1. Participant's Overview
      • 8.6.4.2. Financial Performance
      • 8.6.4.3. Product Benchmarking
      • 8.6.4.4. Recent Developments
    • 8.6.5. Fluentgrid Limited
      • 8.6.5.1. Participant's Overview
      • 8.6.5.2. Financial Performance
      • 8.6.5.3. Product Benchmarking
      • 8.6.5.4. Recent Developments
    • 8.6.6. Advanced Utility Systems
      • 8.6.6.1. Participant's Overview
      • 8.6.6.2. Financial Performance
      • 8.6.6.3. Product Benchmarking
      • 8.6.6.4. Recent Developments
    • 8.6.7. Gentrack
      • 8.6.7.1. Participant's Overview
      • 8.6.7.2. Financial Performance
      • 8.6.7.3. Product Benchmarking
      • 8.6.7.4. Recent Developments
    • 8.6.8. Cayenta
      • 8.6.8.1. Participant's Overview
      • 8.6.8.2. Financial Performance
      • 8.6.8.3. Product Benchmarking
      • 8.6.8.4. Recent Developments
    • 8.6.9. IBM
      • 8.6.9.1. Participant's Overview
      • 8.6.9.2. Financial Performance
      • 8.6.9.3. Product Benchmarking
      • 8.6.9.4. Recent Developments
    • 8.6.10. Milestone Utility Services
      • 8.6.10.1. Participant's Overview
      • 8.6.10.2. Financial Performance
      • 8.6.10.3. Product Benchmarking
      • 8.6.10.4. Recent Developments