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会話型AIの世界市場

Conversational AI

出版日
ページ情報
英文 153 Pages
納期
即日から翌営業日
適宜更新あり
価格
価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=148.47円
会話型AIの世界市場
出版日: 2025年07月11日
発行: Global Industry Analysts, Inc.
ページ情報: 英文 153 Pages
納期: 即日から翌営業日
GIIご利用のメリット
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  • 概要
  • 目次
概要

会話型AIの世界市場は2030年までに509億米ドルに達する見込み

2024年に182億米ドルと推定される会話型AIの世界市場は、2024年から2030年にかけてCAGR 18.7%で成長し、2030年には509億米ドルに達すると予測されます。本レポートで分析しているセグメントの1つであるソリューションは、CAGR14.8%を記録し、分析期間終了時には226億米ドルに達すると予測されています。サービス分野の成長率は、分析期間でCAGR 22.5％と推定されます。

米国市場は52億米ドル、中国はCAGR18.3％で成長すると予測

米国の会話型AI市場は、2024年に52億米ドルと推定されます。世界第2位の経済大国である中国は、2030年までに80億米ドルの市場規模に達すると予測され、分析期間2024-2030年のCAGRは18.3%です。その他の注目すべき地域別市場としては、日本とカナダがあり、それぞれ分析期間中に15.8%と15.6%のCAGRで成長すると予測されています。欧州では、ドイツがCAGR約12.9%で成長すると予測されています。

世界の会話型AI市場- 主要動向と促進要因まとめ

会話型AIとは何か、なぜユーザーインタラクションを変革するのか？

会話型AIとは、自然言語処理（NLP）、機械学習（ML）、音声認識を含む一連の技術を指し、機械が人間の言葉を理解し、処理し、反応することを可能にします。人間の会話を模倣することで、会話型AIは、ユーザーが自然で直感的な方法でデバイス、アプリケーション、サービスと対話することを可能にします。このテクノロジーは、リアルタイムでパーソナライズされたインタラクションがユーザーエクスペリエンスの向上に欠かせない、カスタマーサービス、ヘルスケア、eコマース、金融などの業界におけるバーチャルアシスタント、チャットボット、音声インターフェイスを強力にサポートします。従来のルールベースのシステムとは異なり、会話型AIはMLとNLPを活用してユーザーの意図を解釈し、複雑なダイアログを管理し、正確な応答を提供します。

会話型AIは、24時間365日稼働するシームレスなオンデマンドアシスタンスを可能にすることで、ユーザーとブランドやサービスとの関わり方を変革しています。例えば、カスタマーサービスでは、会話型AIを搭載したチャットボットが一般的な問い合わせに対応し、サポートプロセスを合理化し、待ち時間を短縮することで、人間のエージェントは複雑なケースに集中することができます。eコマースでは、AI主導のバーチャルアシスタントがパーソナライズされたレコメンデーションを通じて顧客を誘導し、ショッピング体験を向上させ、売上を促進します。このレベルの自動化は、サービス品質を向上させ、運用コストを最小限に抑え、より魅力的なユーザー体験を構築します。AIの進歩により、インタラクションがよりニュアンス豊かでリアルになり、会話型AIは、顧客との永続的な関係構築を目指す企業にとって不可欠なツールになる準備が整っています。

技術の進歩はどのように会話型AIの状況を形成しているのか？

AI、特にNLP、ML、音声認識の技術的進歩は、会話型AIシステムの精度と機能性を絶えず向上させています。NLPの進歩により、会話型AIは、スラング、文脈、感情、さらには地域の方言など、人間の言葉のニュアンスを理解することができるようになり、よりパーソナライズされた、文脈に即したインタラクションが可能になりました。また、NLPの改善により、これらのシステムはより複雑な複数回にわたる会話を扱うことができるようになり、インタラクションに連続性と流動性を与えることができます。例えば、NLPの一要素である感情分析により、AIシステムはユーザーの感情を検出することができます。これは、口調や共感がユーザーの満足度に大きく影響するカスタマーサービスにおいて特に有益です。

機械学習により、会話型AIは時間の経過とともに学習と適応を行い、ユーザーとのインタラクションに基づいて対応を改善することができます。強化学習とユーザーからのフィードバックループにより、会話型AIシステムは継続的にパフォーマンスを向上させることができ、ユーザーの意図を解釈し、文脈を考慮した正確な応答を提供する能力を磨くことができます。さらに、音声認識と合成技術の統合により、会話型AIは、ハンズフリーインタラクションが有益なスマートホームデバイス、車載アシスタント、インタラクティブキオスクなどの音声起動アプリケーションで機能することができます。ディープラーニングやGPT（Generative Pre-trained Transformers）のような技術は、AIが人間のような応答を生成することを可能にし、より魅力的で自然な会話の流れを作り出します。これらの技術的進歩は、会話型AIが、基本的なスクリプト済みのチャットボットから、高度にインタラクティブでパーソナライズされたデジタルコンパニオンへと進化することを裏付けています。

会話型AIは主にどこで使用され、需要はどのように進化していますか？

会話型AIは、カスタマーサービス、小売、ヘルスケア、金融、ホスピタリティなど、リアルタイムの顧客エンゲージメントから恩恵を受ける業界全体で広く利用されています。カスタマーサービスでは、会話型AIのチャットボットが、大量の問い合わせの管理、待ち時間の短縮、パーソナライズされたサポートの提供のために導入されています。小売業やeコマースでは、会話型AIを使用して、顧客におすすめの商品を案内したり、質問に答えたり、購入プロセスを合理化したりして、ショッピング体験を向上させています。ヘルスケアでは、AIを活用したチャットボットやバーチャルアシスタントが、予約のスケジューリングを支援し、健康に関する一般的な質問に回答し、遠隔医療アプリケーションで特に価値のある遠隔患者モニタリングを提供します。金融分野では、会話型AIはパーソナライズされたバンキングや投資のガイダンス、詐欺の検出、ファイナンシャルプランニングをサポートします。

会話型AIの需要は、企業が運用コストを管理しながら、24時間シームレスな顧客サービスを提供することの重要性を認識するにつれて拡大しています。COVID-19の大流行により、企業は急増するオンライン・インタラクションを管理し、遠隔地のカスタマーサービスをサポートするためのスケーラブルなソリューションを求めており、セクターを問わず需要が加速しています。会話型AIは、パーソナライズされた効率的なユーザー・エクスペリエンスを実現するという企業の目標に合致しているため、デジタル・トランスフォーメーションへのシフトが需要をさらに促進しています。さらに、企業がオムニチャネル・エンゲージメント戦略を推進する中で、会話型AIは、チャット、音声、ソーシャルメディア、モバイルチャネルにまたがる一貫したカスタマーエクスペリエンスを実現するために、ますます利用されるようになっています。このように、顧客中心の業種に幅広く応用されていることから、会話型AIは顧客体験、業務効率、ブランドロイヤリティを向上させる戦略的資産として認知されつつあることがわかります。

会話型AI市場の成長を促進する要因は？

会話型AI市場の成長は、AIを活用した顧客サービスの採用の増加、NLPおよびML技術の進歩、パーソナライズされた拡張可能な顧客体験の需要によってもたらされます。自動化されたシステムは、人間のエージェントの負担を軽減し、より迅速な応答時間を確保するため、さまざまな業界の企業が、効率的かつコスト効率よく大量の顧客とのやりとりを処理するために会話型AIを採用しています。特にeコマースでは、24時間体制でお客様をサポートし、お客様に合った商品を提案することで、ユーザーエクスペリエンスを向上させ、売上を伸ばすことができます。会話型AIのスケーラビリティと柔軟性は、サービス品質を損なうことなく顧客需要の変動に対応することを目指す企業にとって魅力的なソリューションとなっています。

NLP、ML、音声処理の技術的進歩は、会話型AIシステムの精度、関連性、使いやすさを向上させることで、市場の成長を加速させています。NLPにより、これらのシステムはユーザーの意図、感情、文脈を理解し、インタラクションをより自然で意味のあるものにすることができます。音声アシスタントやスマートデバイスとAIの統合が進むにつれ、会話型AIは、ハンズフリーで直感的なインタラクションが不可欠なバーチャルアシスタント、スマートホーム、自動車アプリケーションで使用されるようになり、市場はさらに拡大しています。さらに、オムニチャネル化の動向は、モバイルアプリ、ウェブサイト、ソーシャルメディア、スマートデバイスなど、複数のタッチポイントで一貫したシームレスなサポートを提供できる会話型AIソリューションの需要に拍車をかけています。これらの要因が相まって、会話型AI市場の急成長が強調され、顧客エンゲージメントの強化、業務効率化、長期的なブランドロイヤリティをサポートする役割が強調されています。

セグメント

コンポーネント（ソリューション、サービス）、タイプ（IVA、チャットボット）、展開（クラウド、オンプレミス）

調査対象企業の例

  • Amplifyreach
  • Artificial Solutions
  • Avaamo
  • Aws
  • Baidu
  • Clinc
  • Cognigy
  • Conversica
  • Creative Virtual
  • Exceed.Ai

AIインテグレーション

Global Industry Analystsは、有効な専門家コンテンツとAIツールによって、市場情報と競合情報を変革しています。

Global Industry Analystsは、LLMや業界固有のSLMを照会する一般的な規範に従う代わりに、ビデオ記録、ブログ、検索エンジン調査、膨大な量の企業、製品/サービス、市場データなど、世界中の専門家から収集したコンテンツのリポジトリを構築しました。

関税影響係数

Global Industry Analystsは、本社の国、製造拠点、輸出入（完成品とOEM）に基づく企業の競争力の変化を予測しています。この複雑で多面的な市場力学は、売上原価（COGS）の増加、収益性の低下、サプライチェーンの再構築など、ミクロおよびマクロの市場力学の中でも特に競合他社に影響を与える見込みです。

目次

第1章 調査手法

第2章 エグゼクティブサマリー

  • 市場概要
  • 主要企業
  • 市場動向と促進要因
  • 世界市場の見通し

第3章 市場分析

  • 米国
  • カナダ
  • 日本
  • 中国
  • 欧州
  • フランス
  • ドイツ
  • イタリア
  • 英国
  • その他欧州
  • アジア太平洋
  • その他の地域

第4章 競合

目次
Product Code: MCP21554

Global Conversational AI Market to Reach US$50.9 Billion by 2030

The global market for Conversational AI estimated at US$18.2 Billion in the year 2024, is expected to reach US$50.9 Billion by 2030, growing at a CAGR of 18.7% over the analysis period 2024-2030. Solutions, one of the segments analyzed in the report, is expected to record a 14.8% CAGR and reach US$22.6 Billion by the end of the analysis period. Growth in the Services segment is estimated at 22.5% CAGR over the analysis period.

The U.S. Market is Estimated at US$5.2 Billion While China is Forecast to Grow at 18.3% CAGR

The Conversational AI market in the U.S. is estimated at US$5.2 Billion in the year 2024. China, the world's second largest economy, is forecast to reach a projected market size of US$8.0 Billion by the year 2030 trailing a CAGR of 18.3% over the analysis period 2024-2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at a CAGR of 15.8% and 15.6% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 12.9% CAGR.

Global Conversational AI Market - Key Trends & Drivers Summarized

What Is Conversational AI, and Why Is It Transforming User Interactions?

Conversational AI refers to a set of technologies, including natural language processing (NLP), machine learning (ML), and speech recognition, that enable machines to understand, process, and respond to human language. By mimicking human conversations, conversational AI allows users to interact with devices, applications, and services in a natural and intuitive way. This technology powers virtual assistants, chatbots, and voice interfaces across industries, including customer service, healthcare, e-commerce, and finance, where real-time, personalized interactions are crucial for enhancing user experience. Unlike traditional rule-based systems, conversational AI leverages ML and NLP to interpret user intent, manage complex dialogues, and provide accurate responses, making it highly adaptable to various contexts and user needs.

Conversational AI is transforming how users interact with brands and services by enabling seamless, on-demand assistance that operates 24/7. For instance, in customer service, chatbots equipped with conversational AI can handle common inquiries, streamline support processes, and reduce wait times, freeing human agents to focus on complex cases. In e-commerce, AI-driven virtual assistants guide customers through personalized recommendations, enhancing the shopping experience and driving sales. This level of automation improves service quality, minimizes operational costs, and builds a more engaging user experience. With advancements in AI making interactions more nuanced and lifelike, conversational AI is poised to become an essential tool for businesses aiming to build lasting relationships with their customers.

How Are Technological Advancements Shaping the Conversational AI Landscape?

Technological advancements in AI, particularly in NLP, ML, and voice recognition, are continually refining the accuracy and functionality of conversational AI systems. NLP advancements allow conversational AI to understand the nuances of human language, including slang, context, sentiment, and even regional dialects, making interactions more personalized and contextually relevant. NLP improvements also enable these systems to handle more complex, multi-turn conversations, providing continuity and a sense of fluidity in interactions. For example, sentiment analysis, a component of NLP, allows AI systems to detect user emotions, which is particularly beneficial in customer service, where tone and empathy can greatly influence user satisfaction.

Machine learning enables conversational AI to learn and adapt over time, improving its responses based on user interactions. Through reinforcement learning and user feedback loops, conversational AI systems can continuously enhance their performance, refining their ability to interpret user intent and deliver accurate, context-aware responses. Additionally, the integration of voice recognition and synthesis technologies allows conversational AI to function in voice-activated applications, such as smart home devices, automotive assistants, and interactive kiosks, where hands-free interactions are beneficial. Technologies like deep learning and generative pre-trained transformers (GPT) further enable AI to generate human-like responses, creating a more engaging and natural conversation flow. These technological advancements underscore the evolution of conversational AI from basic, pre-scripted chatbots to highly interactive and personalized digital companions.

Where Is Conversational AI Primarily Used, and How Is Demand Evolving?

Conversational AI is widely used across industries that benefit from real-time customer engagement, such as customer service, retail, healthcare, finance, and hospitality. In customer service, conversational AI chatbots are deployed to manage high volumes of inquiries, reduce wait times, and provide personalized support. Retail and e-commerce use conversational AI to guide customers through product recommendations, answer questions, and streamline purchasing processes, enhancing the shopping experience. In healthcare, AI-driven chatbots and virtual assistants assist with appointment scheduling, provide answers to common health-related questions, and offer remote patient monitoring, which is especially valuable in telehealth applications. In finance, conversational AI supports personalized banking and investment guidance, fraud detection, and financial planning, where users often seek instant, accurate answers to complex queries.

Demand for conversational AI is expanding as businesses recognize the importance of offering seamless, around-the-clock customer service while managing operational costs. The COVID-19 pandemic accelerated demand across sectors, as companies sought scalable solutions to manage a surge in online interactions and support remote customer service. The shift toward digital transformation is further driving demand, as conversational AI aligns with businesses' goals to create a personalized, efficient user experience. Additionally, as businesses move towards omnichannel engagement strategies, conversational AI is increasingly used to create a consistent customer experience across chat, voice, social media, and mobile channels. This broad application across customer-centric industries highlights the growing recognition of conversational AI as a strategic asset for enhancing customer experience, operational efficiency, and brand loyalty.

What Factors Drive the Growth of the Conversational AI Market?

The growth of the conversational AI market is driven by the increasing adoption of AI-powered customer service, advancements in NLP and ML technologies, and the demand for personalized, scalable customer experiences. Businesses across industries are adopting conversational AI to handle high volumes of customer interactions efficiently and cost-effectively, as automated systems reduce the burden on human agents and ensure faster response times. The emphasis on providing instant support has become particularly strong in e-commerce, where conversational AI assists customers around the clock and provides tailored product recommendations, enhancing the user experience and increasing sales potential. The scalability and flexibility of conversational AI make it an attractive solution for businesses aiming to manage fluctuations in customer demand without compromising service quality.

Technological advancements in NLP, ML, and voice processing are accelerating market growth by improving the accuracy, relevance, and user-friendliness of conversational AI systems. NLP allows these systems to understand user intent, sentiment, and context, making interactions more natural and meaningful. The increasing integration of AI with voice assistants and smart devices has further expanded the market, as conversational AI is used in virtual assistants, smart homes, and automotive applications, where hands-free, intuitive interaction is essential. Additionally, the trend toward omnichannel engagement has spurred demand for conversational AI solutions that can offer consistent, seamless support across multiple touchpoints, including mobile apps, websites, social media, and smart devices. Together, these factors underscore the rapid growth of the conversational AI market, highlighting its role in supporting enhanced customer engagement, operational efficiency, and long-term brand loyalty.

SCOPE OF STUDY:

The report analyzes the Conversational AI market in terms of units by the following Segments, and Geographic Regions/Countries:

Segments:

Component (Solutions, Services); Type (IVA, Chatbots); Deployment (Cloud, On-Premise)

Geographic Regions/Countries:

World; United States; Canada; Japan; China; Europe (France; Germany; Italy; United Kingdom; and Rest of Europe); Asia-Pacific; Rest of World.

Select Competitors (Total 166 Featured) -

  • Amplifyreach
  • Artificial Solutions
  • Avaamo
  • Aws
  • Baidu
  • Clinc
  • Cognigy
  • Conversica
  • Creative Virtual
  • Exceed.Ai

AI INTEGRATIONS

We're transforming market and competitive intelligence with validated expert content and AI tools.

Instead of following the general norm of querying LLMs and Industry-specific SLMs, we built repositories of content curated from domain experts worldwide including video transcripts, blogs, search engines research, and massive amounts of enterprise, product/service, and market data.

TARIFF IMPACT FACTOR

Our new release incorporates impact of tariffs on geographical markets as we predict a shift in competitiveness of companies based on HQ country, manufacturing base, exports and imports (finished goods and OEM). This intricate and multifaceted market reality will impact competitors by increasing the Cost of Goods Sold (COGS), reducing profitability, reconfiguring supply chains, amongst other micro and macro market dynamics.

TABLE OF CONTENTS

I. METHODOLOGY

II. EXECUTIVE SUMMARY

  • 1. MARKET OVERVIEW
    • Influencer Market Insights
    • Tariff Impact on Global Supply Chain Patterns
    • Global Economic Update
    • Conversational AI - Global Key Competitors Percentage Market Share in 2025 (E)
    • Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2025 (E)
  • 2. FOCUS ON SELECT PLAYERS
  • 3. MARKET TRENDS & DRIVERS
    • Rising Demand for 24/7 Customer Support Drives Adoption of Conversational AI Across Industries for Always-On Service
    • Increasing Use of Artificial Intelligence in Customer Engagement Expands Market for AI-Driven Chatbots and Virtual Assistants
    • Advances in Natural Language Processing (NLP) Propel Development of Conversational AI Capable of Understanding Nuances in Human Language
    • Growing Focus on Personalized Customer Experiences Fuels Demand for Conversational AI that Delivers Tailored Interactions
    • Expansion of Voice-Activated Applications Strengthens Market for Conversational AI in Smart Home Devices and Wearables
    • Rising Popularity of Omnichannel Marketing Expands Demand for Conversational AI to Provide Consistent Customer Interactions Across Platforms
    • Shift Toward Contactless Services Post-Pandemic Accelerates Demand for Conversational AI in Retail, Hospitality, and Healthcare
    • Growth in E-Commerce and Online Shopping Spurs Adoption of Conversational AI to Enhance Digital Customer Journey and Engagement
    • Increasing Integration of Conversational AI with CRM Systems Enhances Business Intelligence and Customer Insights
    • Technological Advancements in AI and Machine Learning Drive Innovation in Conversational AI for Real-Time Sentiment and Intent Analysis
    • Focus on Reducing Operational Costs Fuels Adoption of Conversational AI for Automating Routine Customer Queries
    • Growing Need for Multilingual Support in Global Markets Expands Market for Conversational AI Capable of Supporting Multiple Languages
  • 4. GLOBAL MARKET PERSPECTIVE
    • TABLE 1: World Recent Past, Current & Future Analysis for Conversational AI by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 2: World 6-Year Perspective for Conversational AI by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2025 & 2030
    • TABLE 3: World Recent Past, Current & Future Analysis for Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 4: World 6-Year Perspective for Services by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 5: World Recent Past, Current & Future Analysis for IVA by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 6: World 6-Year Perspective for IVA by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 7: World Recent Past, Current & Future Analysis for Chatbots by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 8: World 6-Year Perspective for Chatbots by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 9: World Conversational AI Market Analysis of Annual Sales in US$ Million for Years 2015 through 2030
    • TABLE 10: World Recent Past, Current & Future Analysis for Solutions by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 11: World 6-Year Perspective for Solutions by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 12: World Recent Past, Current & Future Analysis for Cloud by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 13: World 6-Year Perspective for Cloud by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 14: World Recent Past, Current & Future Analysis for On-Premise by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 15: World 6-Year Perspective for On-Premise by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030

III. MARKET ANALYSIS

  • UNITED STATES
    • Conversational AI Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2025 (E)
    • TABLE 16: USA Recent Past, Current & Future Analysis for Conversational AI by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 17: USA 6-Year Perspective for Conversational AI by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2025 & 2030
    • TABLE 18: USA Recent Past, Current & Future Analysis for Conversational AI by Type - IVA and Chatbots - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 19: USA 6-Year Perspective for Conversational AI by Type - Percentage Breakdown of Value Sales for IVA and Chatbots for the Years 2025 & 2030
    • TABLE 20: USA Recent Past, Current & Future Analysis for Conversational AI by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 21: USA 6-Year Perspective for Conversational AI by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2025 & 2030
  • CANADA
    • TABLE 22: Canada Recent Past, Current & Future Analysis for Conversational AI by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 23: Canada 6-Year Perspective for Conversational AI by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2025 & 2030
    • TABLE 24: Canada Recent Past, Current & Future Analysis for Conversational AI by Type - IVA and Chatbots - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 25: Canada 6-Year Perspective for Conversational AI by Type - Percentage Breakdown of Value Sales for IVA and Chatbots for the Years 2025 & 2030
    • TABLE 26: Canada Recent Past, Current & Future Analysis for Conversational AI by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 27: Canada 6-Year Perspective for Conversational AI by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2025 & 2030
  • JAPAN
    • Conversational AI Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2025 (E)
    • TABLE 28: Japan Recent Past, Current & Future Analysis for Conversational AI by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 29: Japan 6-Year Perspective for Conversational AI by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2025 & 2030
    • TABLE 30: Japan Recent Past, Current & Future Analysis for Conversational AI by Type - IVA and Chatbots - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 31: Japan 6-Year Perspective for Conversational AI by Type - Percentage Breakdown of Value Sales for IVA and Chatbots for the Years 2025 & 2030
    • TABLE 32: Japan Recent Past, Current & Future Analysis for Conversational AI by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 33: Japan 6-Year Perspective for Conversational AI by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2025 & 2030
  • CHINA
    • Conversational AI Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2025 (E)
    • TABLE 34: China Recent Past, Current & Future Analysis for Conversational AI by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 35: China 6-Year Perspective for Conversational AI by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2025 & 2030
    • TABLE 36: China Recent Past, Current & Future Analysis for Conversational AI by Type - IVA and Chatbots - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 37: China 6-Year Perspective for Conversational AI by Type - Percentage Breakdown of Value Sales for IVA and Chatbots for the Years 2025 & 2030
    • TABLE 38: China Recent Past, Current & Future Analysis for Conversational AI by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 39: China 6-Year Perspective for Conversational AI by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2025 & 2030
  • EUROPE
    • Conversational AI Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2025 (E)
    • TABLE 40: Europe Recent Past, Current & Future Analysis for Conversational AI by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 41: Europe 6-Year Perspective for Conversational AI by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2025 & 2030
    • TABLE 42: Europe Recent Past, Current & Future Analysis for Conversational AI by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 43: Europe 6-Year Perspective for Conversational AI by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2025 & 2030
    • TABLE 44: Europe Recent Past, Current & Future Analysis for Conversational AI by Type - IVA and Chatbots - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 45: Europe 6-Year Perspective for Conversational AI by Type - Percentage Breakdown of Value Sales for IVA and Chatbots for the Years 2025 & 2030
    • TABLE 46: Europe Recent Past, Current & Future Analysis for Conversational AI by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 47: Europe 6-Year Perspective for Conversational AI by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2025 & 2030
  • FRANCE
    • Conversational AI Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2025 (E)
    • TABLE 48: France Recent Past, Current & Future Analysis for Conversational AI by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 49: France 6-Year Perspective for Conversational AI by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2025 & 2030
    • TABLE 50: France Recent Past, Current & Future Analysis for Conversational AI by Type - IVA and Chatbots - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 51: France 6-Year Perspective for Conversational AI by Type - Percentage Breakdown of Value Sales for IVA and Chatbots for the Years 2025 & 2030
    • TABLE 52: France Recent Past, Current & Future Analysis for Conversational AI by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 53: France 6-Year Perspective for Conversational AI by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2025 & 2030
  • GERMANY
    • Conversational AI Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2025 (E)
    • TABLE 54: Germany Recent Past, Current & Future Analysis for Conversational AI by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 55: Germany 6-Year Perspective for Conversational AI by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2025 & 2030
    • TABLE 56: Germany Recent Past, Current & Future Analysis for Conversational AI by Type - IVA and Chatbots - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 57: Germany 6-Year Perspective for Conversational AI by Type - Percentage Breakdown of Value Sales for IVA and Chatbots for the Years 2025 & 2030
    • TABLE 58: Germany Recent Past, Current & Future Analysis for Conversational AI by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 59: Germany 6-Year Perspective for Conversational AI by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2025 & 2030
  • ITALY
    • TABLE 60: Italy Recent Past, Current & Future Analysis for Conversational AI by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 61: Italy 6-Year Perspective for Conversational AI by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2025 & 2030
    • TABLE 62: Italy Recent Past, Current & Future Analysis for Conversational AI by Type - IVA and Chatbots - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 63: Italy 6-Year Perspective for Conversational AI by Type - Percentage Breakdown of Value Sales for IVA and Chatbots for the Years 2025 & 2030
    • TABLE 64: Italy Recent Past, Current & Future Analysis for Conversational AI by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 65: Italy 6-Year Perspective for Conversational AI by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2025 & 2030
  • UNITED KINGDOM
    • Conversational AI Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2025 (E)
    • TABLE 66: UK Recent Past, Current & Future Analysis for Conversational AI by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 67: UK 6-Year Perspective for Conversational AI by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2025 & 2030
    • TABLE 68: UK Recent Past, Current & Future Analysis for Conversational AI by Type - IVA and Chatbots - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 69: UK 6-Year Perspective for Conversational AI by Type - Percentage Breakdown of Value Sales for IVA and Chatbots for the Years 2025 & 2030
    • TABLE 70: UK Recent Past, Current & Future Analysis for Conversational AI by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 71: UK 6-Year Perspective for Conversational AI by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2025 & 2030
  • REST OF EUROPE
    • TABLE 72: Rest of Europe Recent Past, Current & Future Analysis for Conversational AI by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 73: Rest of Europe 6-Year Perspective for Conversational AI by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2025 & 2030
    • TABLE 74: Rest of Europe Recent Past, Current & Future Analysis for Conversational AI by Type - IVA and Chatbots - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 75: Rest of Europe 6-Year Perspective for Conversational AI by Type - Percentage Breakdown of Value Sales for IVA and Chatbots for the Years 2025 & 2030
    • TABLE 76: Rest of Europe Recent Past, Current & Future Analysis for Conversational AI by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 77: Rest of Europe 6-Year Perspective for Conversational AI by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2025 & 2030
  • ASIA-PACIFIC
    • Conversational AI Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2025 (E)
    • TABLE 78: Asia-Pacific Recent Past, Current & Future Analysis for Conversational AI by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 79: Asia-Pacific 6-Year Perspective for Conversational AI by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2025 & 2030
    • TABLE 80: Asia-Pacific Recent Past, Current & Future Analysis for Conversational AI by Type - IVA and Chatbots - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 81: Asia-Pacific 6-Year Perspective for Conversational AI by Type - Percentage Breakdown of Value Sales for IVA and Chatbots for the Years 2025 & 2030
    • TABLE 82: Asia-Pacific Recent Past, Current & Future Analysis for Conversational AI by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 83: Asia-Pacific 6-Year Perspective for Conversational AI by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2025 & 2030
  • REST OF WORLD
    • TABLE 84: Rest of World Recent Past, Current & Future Analysis for Conversational AI by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 85: Rest of World 6-Year Perspective for Conversational AI by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2025 & 2030
    • TABLE 86: Rest of World Recent Past, Current & Future Analysis for Conversational AI by Type - IVA and Chatbots - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 87: Rest of World 6-Year Perspective for Conversational AI by Type - Percentage Breakdown of Value Sales for IVA and Chatbots for the Years 2025 & 2030
    • TABLE 88: Rest of World Recent Past, Current & Future Analysis for Conversational AI by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 89: Rest of World 6-Year Perspective for Conversational AI by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2025 & 2030

IV. COMPETITION