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情報技術サービス管理の世界市場

Information Technology Service Management

出版日
ページ情報
英文 138 Pages
納期
即日から翌営業日
適宜更新あり
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価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=143.57円
情報技術サービス管理の世界市場
出版日: 2025年01月27日
発行: Global Industry Analysts, Inc.
ページ情報: 英文 138 Pages
納期: 即日から翌営業日
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  • 目次
概要

情報技術サービス管理の世界市場は2030年までに174億米ドルに到達

2024年に103億米ドルと推定される情報技術サービス管理の世界市場は、2024年から2030年にかけてCAGR 9.2％で成長し、2030年には174億米ドルに達すると予測されます。本レポートで分析したセグメントの1つであるITSMソリューションは、CAGR 8.4%を記録し、分析期間終了時には128億米ドルに達すると予測されます。ITSMサービス分野の成長率は、分析期間のCAGRで11.5％と推定されます。

米国市場は27億米ドル、中国はCAGR 8.9％で成長予測

米国の情報技術サービス管理市場は、2024年に27億米ドルと推定されます。世界第2位の経済大国である中国は、2030年までに28億米ドルの市場規模に達すると予測され、分析期間2024-2030年のCAGRは8.9%です。その他の注目すべき地域別市場としては、日本とカナダがあり、分析期間中のCAGRはそれぞれ8.3％と7.9％と予測されています。欧州では、ドイツがCAGR約7.5%で成長すると予測されています。

世界の情報技術サービス管理市場- 主要動向と促進要因のまとめ

ITSMは企業全体のITオペレーションをどう変革するか？

情報技術サービス管理（ITSM）は、サービス提供の効率性、信頼性、拡張性を高める構造化されたフレームワークとプロセスを提供することで、ITオペレーションに革命をもたらしています。ITSMソリューションにより、企業はITサービスをビジネス目標に整合させることができ、技術投資が業務目標に直接貢献することを確実にします。ITIL（Information Technology Infrastructure Library）のようなITSMフレームワークを導入することで、企業はワークフローを標準化し、サービス・デリバリーを改善し、ダウンタイムを最小限に抑え、業務効率を高めることができます。

変革の重要な領域はインシデントと問題の管理にあり、ITSMツールによってITチームは問題を迅速に解決し、将来の中断を防ぐことができます。さらに、変更および構成管理プロセスが合理化され、新技術の導入や既存システムのアップグレードに伴うリスクが軽減されます。自動化されたワークフロー、統合されたアナリティクス、リアルタイムのモニタリング機能により、ITオペレーションはプロアクティブであり続け、ビジネスニーズへの対応を確実にします。企業がデジタルトランスフォーメーション戦略を採用する傾向が強まる中、ITSMは複雑なITエコシステムを管理し、価値主導のサービスを提供するための礎石となっています。

企業がITSMソリューションに投資する理由

企業は、顧客満足度の向上、リソース活用の最適化、競合優位性の獲得のために、ITSMソリューションに投資しています。ビジネス・オペレーションにおけるテクノロジーへの依存度が高まる中、中断のないITサービスを確保することは、組織にとって最優先事項となっています。ITSMプラットフォームは一元化されたサービスデスクを提供し、ITチームがユーザーからの問い合わせを効率的に管理・解決できるようにします。セルフサービス・ポータルと自動発券システムは、応答時間を短縮し、従業員が小さな問題を独自にトラブルシューティングできるようにすることで、ユーザー・エクスペリエンスをさらに向上させます。

サービス・デリバリーの改善に加え、ITSMツールは、キャパシティとパフォーマンスの管理を通じて、ITリソースの割り当てを最適化するのに役立ちます。リソースの利用パターンを分析することで、過剰なプロビジョニングや利用不足を回避し、費用対効果を高めることができます。ITSMはまた、コンプライアンス管理においても重要な役割を果たし、包括的な監査証跡を維持し、強固なアクセス制御を実施することで、企業が業界の規制やセキュリティ標準を遵守できるよう支援します。ITオペレーションの合理化、コスト削減、サービス品質の向上を実現することで、業界全体でITSMソリューションの採用が拡大しています。

テクノロジーはどのようにITSMのイノベーションを推進するのか？

技術の進歩は、ITSMソリューションの機能と有効性を大幅に向上させています。人工知能（AI）と機械学習（ML）は、インシデントの分類、チケットのルーティング、根本原因の分析などの反復作業を自動化することで、ITSMを変革しています。これらのテクノロジーは予測分析を可能にし、ITチームは潜在的な問題が大きな混乱にエスカレートする前に特定することができます。AIを搭載したチャットボットは、ユーザーとの対話を改善し、即時サポートを提供し、サービスデスクのエージェントの負担を軽減しています。

クラウド・コンピューティングは、ITSMにおけるイノベーションのもう1つの重要な原動力であり、企業は変化するビジネス・ニーズに適応できる拡張性と柔軟性のあるソリューションを導入することができます。クラウドベースのITSMプラットフォームは、ERP（企業資源計画）やCRM（顧客関係管理）ツールなど、他の企業システムとのシームレスな統合を促進し、統一されたIT環境を構築します。さらに、高度な分析と可視化ツールは、ITリーダーにサービス・パフォーマンスに関する実用的な洞察を提供し、データ主導の意思決定を支援します。このような技術的進歩により、ITSMはより効率的で機敏になり、最新のビジネス要件に沿ったものとなっています。

ITSM市場の成長を促進する要因とは？

ITSM市場の成長は、ITインフラの複雑化、業務効率化の要求の高まり、顧客中心のITサービスの重視の高まりなど、いくつかの要因によって牽引されています。組織は、オンプレミス、クラウド、エッジ・コンピューティング・リソースで構成されるハイブリッドIT環境を管理するためにITSMソリューションを採用しています。こうした多様なシステムのシームレスな統合と一元管理の必要性が、ITSMツールの需要を高めています。

さらに、リモートワークやデジタルファースト戦略の採用が増加していることから、堅牢なITサポートシステムの重要性が浮き彫りになっています。ヘルスケア、銀行、小売などの業界では、中断のないサービスを確保し、コンプライアンス要件を満たし、顧客体験を向上させるためにITSMを活用しています。AI、自動化、アナリティクスの進歩は、ITSMソリューションの価値提案をさらに強化し、企業にこれらのテクノロジーへの投資を促しています。企業がデジタルトランスフォーメーションとオペレーションの回復力を優先し続ける中、ITSM市場は今後数年間で持続的な成長を遂げる態勢を整えています。

セグメント

コンポーネント（管理ソリューション、管理サービス）;テクノロジー（ネットワーク管理テクノロジー、データベース管理システムテクノロジー、パフォーマンス管理テクノロジー、構成管理テクノロジー、その他テクノロジー）

調査対象企業の例（注目の36社）

  • Atlassian Corporation Plc
  • Axelos Limited
  • BMC Software, Inc.
  • Broadcom, Inc.
  • Freshworks Inc.
  • Hewlett Packard Enterprise Development LP
  • IBM Corporation
  • IFS World Operations AB
  • Ivanti
  • OpenText Corporation

目次

第1章 調査手法

第2章 エグゼクティブサマリー

  • 市場概要
  • 主要企業
  • 市場動向と促進要因
  • 世界市場の見通し

第3章 市場分析

  • 米国
  • カナダ
  • 日本
  • 中国
  • 欧州
  • フランス
  • ドイツ
  • イタリア
  • 英国
  • その他欧州
  • アジア太平洋
  • その他の地域

第4章 競合

目次
Product Code: MCP31619

Global Information Technology Service Management Market to Reach US$17.4 Billion by 2030

The global market for Information Technology Service Management estimated at US$10.3 Billion in the year 2024, is expected to reach US$17.4 Billion by 2030, growing at a CAGR of 9.2% over the analysis period 2024-2030. ITSM Solutions, one of the segments analyzed in the report, is expected to record a 8.4% CAGR and reach US$12.8 Billion by the end of the analysis period. Growth in the ITSM Services segment is estimated at 11.5% CAGR over the analysis period.

The U.S. Market is Estimated at US$2.7 Billion While China is Forecast to Grow at 8.9% CAGR

The Information Technology Service Management market in the U.S. is estimated at US$2.7 Billion in the year 2024. China, the world's second largest economy, is forecast to reach a projected market size of US$2.8 Billion by the year 2030 trailing a CAGR of 8.9% over the analysis period 2024-2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at a CAGR of 8.3% and 7.9% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 7.5% CAGR.

Global Information Technology Service Management Market – Key Trends & Drivers Summarized

How Is ITSM Transforming IT Operations Across Enterprises?

Information Technology Service Management (ITSM) is revolutionizing IT operations by providing structured frameworks and processes that enhance efficiency, reliability, and scalability in service delivery. ITSM solutions enable organizations to align their IT services with business objectives, ensuring that technology investments directly contribute to operational goals. By implementing ITSM frameworks like ITIL (Information Technology Infrastructure Library), enterprises can standardize workflows, improve service delivery, and minimize downtime, driving greater operational efficiency.

A significant area of transformation lies in incident and problem management, where ITSM tools enable IT teams to resolve issues faster and prevent future disruptions. Furthermore, change and configuration management processes are streamlined, reducing the risks associated with deploying new technologies or upgrading existing systems. Automated workflows, integrated analytics, and real-time monitoring capabilities ensure that IT operations remain proactive and responsive to business needs. As organizations increasingly adopt digital transformation strategies, ITSM has become a cornerstone for managing complex IT ecosystems and delivering value-driven services.

Why Are Businesses Investing in ITSM Solutions?

Businesses are investing in ITSM solutions to enhance customer satisfaction, optimize resource utilization, and gain competitive advantages. With the increasing reliance on technology for business operations, ensuring uninterrupted IT services has become a top priority for organizations. ITSM platforms offer centralized service desks, enabling IT teams to manage and resolve user queries efficiently. Self-service portals and automated ticketing systems further improve user experiences by reducing response times and empowering employees to troubleshoot minor issues independently.

In addition to improving service delivery, ITSM tools help businesses optimize IT resource allocation through capacity and performance management. By analyzing resource usage patterns, organizations can avoid overprovisioning or underutilization, ensuring cost-effectiveness. ITSM also plays a vital role in compliance management, helping organizations adhere to industry regulations and security standards by maintaining comprehensive audit trails and implementing robust access controls. The ability to streamline IT operations, reduce costs, and improve service quality underscores the growing adoption of ITSM solutions across industries.

How Is Technology Driving Innovation in ITSM?

Technological advancements are significantly enhancing the capabilities and effectiveness of ITSM solutions. Artificial intelligence (AI) and machine learning (ML) are transforming ITSM by automating repetitive tasks, such as incident categorization, ticket routing, and root cause analysis. These technologies enable predictive analytics, allowing IT teams to identify potential issues before they escalate into major disruptions. AI-powered chatbots are improving user interactions, providing instant support, and reducing the burden on service desk agents.

Cloud computing is another key driver of innovation in ITSM, enabling organizations to implement scalable and flexible solutions that can adapt to changing business needs. Cloud-based ITSM platforms facilitate seamless integration with other enterprise systems, such as enterprise resource planning (ERP) and customer relationship management (CRM) tools, creating a unified IT environment. Moreover, advanced analytics and visualization tools provide IT leaders with actionable insights into service performance, helping them make data-driven decisions. These technological advancements are making ITSM more efficient, agile, and aligned with modern business requirements.

What Factors Are Driving the Growth of the ITSM Market?

The growth in the Information Technology Service Management (ITSM) market is driven by several factors, including the rising complexity of IT infrastructures, increasing demand for operational efficiency, and the growing emphasis on customer-centric IT services. Organizations are adopting ITSM solutions to manage hybrid IT environments comprising on-premises, cloud, and edge computing resources. The need for seamless integration and centralized management of these diverse systems has fueled the demand for ITSM tools.

Additionally, the increasing adoption of remote work and digital-first strategies has highlighted the importance of robust IT support systems. Industries such as healthcare, banking, and retail are leveraging ITSM to ensure uninterrupted services, meet compliance requirements, and enhance customer experiences. Advancements in AI, automation, and analytics have further enhanced the value proposition of ITSM solutions, encouraging businesses to invest in these technologies. As organizations continue to prioritize digital transformation and operational resilience, the ITSM market is poised for sustained growth in the coming years.

SCOPE OF STUDY:

The report analyzes the Information Technology Service Management market in terms of units by the following Segments, and Geographic Regions/Countries:

Segments:

Component (Management Solutions, Management Services); Technology (Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology, Other Technologies)

Geographic Regions/Countries:

World; United States; Canada; Japan; China; Europe (France; Germany; Italy; United Kingdom; and Rest of Europe); Asia-Pacific; Rest of World.

Select Competitors (Total 36 Featured) -

  • Atlassian Corporation Plc
  • Axelos Limited
  • BMC Software, Inc.
  • Broadcom, Inc.
  • Freshworks Inc.
  • Hewlett Packard Enterprise Development LP
  • IBM Corporation
  • IFS World Operations AB
  • Ivanti
  • OpenText Corporation

TABLE OF CONTENTS

I. METHODOLOGY

II. EXECUTIVE SUMMARY

  • 1. MARKET OVERVIEW
    • Influencer Market Insights
    • World Market Trajectories
    • Economic Frontiers: Trends, Trials & Transformations
    • Information Technology Service Management - Global Key Competitors Percentage Market Share in 2024 (E)
    • Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2024 (E)
  • 2. FOCUS ON SELECT PLAYERS
  • 3. MARKET TRENDS & DRIVERS
    • Rising Demand for Seamless IT Operations Fuels Growth in IT Service Management Solutions
    • Digital Transformation Initiatives Propel Adoption of ITSM Frameworks Across Industries
    • AI and Machine Learning Integration Drives Innovation in IT Service Automation
    • Focus on Enhancing User Experience Expands Market for ITSM Tools
    • Cloud Migration Trends Accelerate Demand for Cloud-Based ITSM Platforms
    • Growth of Hybrid Work Models Boosts Need for Flexible IT Service Management Solutions
    • Increased Focus on Compliance and Risk Management Strengthens ITSM Adoption
    • Expansion of IoT Networks Creates New Opportunities for ITSM in Device Management
    • DevOps and Agile Practices Propel the Development of Integrated ITSM Tools
    • Focus on Cost Optimization Drives Demand for ITSM Solutions with Automation Features
    • Rising Cybersecurity Threats Enhance the Role of ITSM in Incident Management
    • Demand for Real-Time Monitoring and Analytics Spurs Innovation in ITSM Platforms
    • Integration of ITSM with AI Chatbots Streamlines Help Desk and Support Services
    • Increased Complexity in IT Infrastructure Expands the Market for Advanced ITSM Solutions
    • Focus on Sustainability in IT Operations Creates Opportunities for Green ITSM Practices
  • 4. GLOBAL MARKET PERSPECTIVE
    • TABLE 1: World Information Technology Service Management Market Analysis of Annual Sales in US$ Million for Years 2015 through 2030
    • TABLE 2: World Recent Past, Current & Future Analysis for Information Technology Service Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 3: World 6-Year Perspective for Information Technology Service Management by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2025 & 2030
    • TABLE 4: World Recent Past, Current & Future Analysis for Management Solutions by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 5: World 6-Year Perspective for Management Solutions by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 6: World Recent Past, Current & Future Analysis for Management Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 7: World 6-Year Perspective for Management Services by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 8: World Recent Past, Current & Future Analysis for Network Management Technology by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 9: World 6-Year Perspective for Network Management Technology by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 10: World Recent Past, Current & Future Analysis for Database Management System Technology by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 11: World 6-Year Perspective for Database Management System Technology by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 12: World Recent Past, Current & Future Analysis for Performance Management Technology by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 13: World 6-Year Perspective for Performance Management Technology by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 14: World Recent Past, Current & Future Analysis for Configuration Management Technology by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 15: World 6-Year Perspective for Configuration Management Technology by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 16: World Recent Past, Current & Future Analysis for Other Technologies by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 17: World 6-Year Perspective for Other Technologies by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030

III. MARKET ANALYSIS

  • UNITED STATES
    • Information Technology Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2025 (E)
    • TABLE 18: USA Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 19: USA 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 20: USA Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 21: USA 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030
  • CANADA
    • TABLE 22: Canada Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 23: Canada 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 24: Canada Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 25: Canada 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030
  • JAPAN
    • Information Technology Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2025 (E)
    • TABLE 26: Japan Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 27: Japan 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 28: Japan Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 29: Japan 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030
  • CHINA
    • Information Technology Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2025 (E)
    • TABLE 30: China Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 31: China 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 32: China Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 33: China 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030
  • EUROPE
    • Information Technology Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2025 (E)
    • TABLE 34: Europe Recent Past, Current & Future Analysis for Information Technology Service Management by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 35: Europe 6-Year Perspective for Information Technology Service Management by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2025 & 2030
    • TABLE 36: Europe Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 37: Europe 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 38: Europe Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 39: Europe 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030
  • FRANCE
    • Information Technology Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2025 (E)
    • TABLE 40: France Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 41: France 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 42: France Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 43: France 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030
  • GERMANY
    • Information Technology Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2025 (E)
    • TABLE 44: Germany Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 45: Germany 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 46: Germany Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 47: Germany 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030
  • ITALY
    • TABLE 48: Italy Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 49: Italy 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 50: Italy Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 51: Italy 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030
  • UNITED KINGDOM
    • Information Technology Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2025 (E)
    • TABLE 52: UK Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 53: UK 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 54: UK Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 55: UK 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030
  • REST OF EUROPE
    • TABLE 56: Rest of Europe Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 57: Rest of Europe 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 58: Rest of Europe Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 59: Rest of Europe 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030
  • ASIA-PACIFIC
    • Information Technology Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2025 (E)
    • TABLE 60: Asia-Pacific Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 61: Asia-Pacific 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 62: Asia-Pacific Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 63: Asia-Pacific 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030
  • REST OF WORLD
    • TABLE 64: Rest of World Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 65: Rest of World 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 66: Rest of World Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 67: Rest of World 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030

IV. COMPETITION