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市場調査レポート
商品コード
1771177
マーケティングクラウドプラットフォーム市場- 世界の産業規模、シェア、動向、機会、予測、プラットフォーム別、エンドユーザー別、地域別、市場競合、2020-2030年Marketing Cloud Platform Market - Global Industry Size, Share, Trends, Opportunity, and Forecast, By Platform, By End-User, By Region & Competition, 2020-2030F |
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マーケティングクラウドプラットフォーム市場- 世界の産業規模、シェア、動向、機会、予測、プラットフォーム別、エンドユーザー別、地域別、市場競合、2020-2030年 |
出版日: 2025年07月14日
発行: TechSci Research
ページ情報: 英文 185 Pages
納期: 2~3営業日
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マーケティングクラウドプラットフォームの世界市場規模は、2024年に111億3,000万米ドル、2030年には189億2,000万米ドルに達し、予測期間中のCAGRは9.25%で成長すると予測されています。
マーケティング・クラウド・プラットフォームは、電子メール、ソーシャルメディア、ウェブ、モバイルなどのチャネルにおける顧客エンゲージメントの自動化、管理、最適化を可能にする統合デジタル・スイートです。これらのプラットフォームは、データ、分析、キャンペーン実施を一元化し、マーケティング担当者がパーソナライズされたリアルタイムのコミュニケーションを提供できるようにします。主な機能には通常、カスタマージャーニーマッピング、マーケティングオートメーション、AI主導のインサイト、セグメンテーションツールなどがあります。ブランド・ロイヤルティを高め、マーケティングROIを最大化するために設計されたこれらのソリューションは、オムニチャネル戦略をサポートし、今日のデジタルファーストの顧客に響くテーラーメイドの体験を提供することを目指す企業にとって、ますます不可欠になっています。
市場概要 | |
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予測期間 | 2026-2030 |
市場規模:2024年 | 111億3,000万米ドル |
市場規模:2030年 | 189億2,000万米ドル |
CAGR:2025年~2030年 | 9.25% |
急成長セグメント | メディア&エンターテインメント |
最大市場 | 北米 |
パーソナライズされた顧客体験に対する需要の急増
データプライバシー規制とコンプライアンスの複雑さ
ハイパー・パーソナライゼーションのための人工知能統合の急増
The Global Marketing Cloud Platform Market was valued at USD 11.13 billion in 2024 and is projected to reach USD 18.92 billion by 2030, growing at a CAGR of 9.25% during the forecast period. Marketing cloud platforms are integrated digital suites that enable organizations to automate, manage, and optimize customer engagement across channels such as email, social media, web, and mobile. These platforms centralize data, analytics, and campaign execution, allowing marketers to deliver personalized, real-time communication. Key features typically include customer journey mapping, marketing automation, AI-driven insights, and segmentation tools. Designed to enhance brand loyalty and maximize marketing ROI, these solutions support omnichannel strategies and are increasingly vital for businesses aiming to deliver tailored experiences that resonate with today's digital-first customers.
Market Overview | |
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Forecast Period | 2026-2030 |
Market Size 2024 | USD 11.13 Billion |
Market Size 2030 | USD 18.92 Billion |
CAGR 2025-2030 | 9.25% |
Fastest Growing Segment | Media & Entertainment |
Largest Market | North America |
Key Market Drivers
Surge in Demand for Personalized Customer Experiences
The demand for personalization has become a central driver of the marketing cloud platform market. As digital-savvy consumers expect tailored experiences across all touchpoints, businesses are adopting cloud-based marketing platforms to gather and analyze customer data for precise targeting. These platforms enable marketers to craft campaigns based on individual behavior, preferences, and purchase history. With integrated tools like machine learning and real-time segmentation, businesses can orchestrate customer journeys that are timely and relevant. Personalization not only boosts engagement but also improves conversion rates and brand loyalty. A 2024 Adobe Digital Trends Report highlighted that nearly 90% of marketers identified personalization as a top priority, underscoring the critical role of marketing cloud platforms in supporting scalable, data-driven engagement strategies.
Key Market Challenges
Data Privacy Regulations and Compliance Complexity
The tightening of global data privacy laws presents a substantial challenge for marketing cloud platform adoption. Regulations such as the GDPR in Europe, CCPA in the U.S., and similar laws in other regions impose strict requirements on how consumer data is collected, used, and stored. Ensuring compliance requires significant operational adjustments, legal oversight, and technical adaptations within marketing operations. Enterprises must now integrate consent management, data transparency, and secure processing frameworks into every customer interaction. For global organizations, the fragmented nature of these regulations across jurisdictions adds to the complexity, limiting the scalability of unified cloud strategies. Sectors handling sensitive data-such as healthcare and finance-are particularly cautious, often delaying full-scale adoption due to regulatory uncertainty and the risk of penalties.
Key Market Trends
Surge in Artificial Intelligence Integration for Hyper-Personalization
A transformative trend in the marketing cloud platform space is the integration of artificial intelligence to enable hyper-personalized engagement. AI technologies, including machine learning, predictive analytics, and natural language processing, are being embedded into cloud platforms to automate segmentation, forecast behavior, and optimize campaign performance. This allows marketers to deliver highly targeted content and experiences at scale. AI also supports dynamic content generation, chatbot interactions, and sentiment analysis-enhancing customer journeys across all digital channels. As brands compete for customer attention in a saturated digital ecosystem, AI becomes essential for delivering responsive, data-informed strategies. Marketing cloud vendors are prioritizing AI advancements to differentiate their offerings and provide measurable value in real-time engagement and personalization.
In this report, the Global Marketing Cloud Platform Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:
Company Profiles: Detailed analysis of the major companies present in the Global Marketing Cloud Platform Market.
Global Marketing Cloud Platform Market report with the given market data, TechSci Research offers customizations according to a company's specific needs. The following customization options are available for the report: