ファシリティマネジメントのタイ市場の評価：タイプ別、モード別、産業タイプ別、エンドユーザー別、地域別、機会、予測（2018年～2032年）

タイのファシリティマネジメントの市場規模は、2024年の37億1,000万米ドルから2032年に64億1,000万米ドルに達すると予測され、2025年～2032年の予測期間にCAGRで7.08%の成長が見込まれます。市場は、急速な都市化率、大規模なインフラ開発、商業、医療、ホスピタリティなどの部門にわたる統合管理ソリューションへの需要の高まりによって成長しています。パンデミック後のこれらの産業の復興により、企業は経営と持続可能性に注力する必要に迫られています。清潔で安全な環境の維持が注目されるようになり、企業は専門的なファシリティマネジメントサービスに力を入れるようになっています。ソフトサービス、特に清掃とメンテナンスは、ライフスタイルの向上と施設の全体的な機能性の確保に必要であるため、市場でもっとも優位を占めています。IoTやデータアナリティクスのような先進技術を統合することで、サービスデリバリーがさらに変革され、より効率的な経営と積極的なメンテナンス戦略が可能になります。急速な都市化とスマートシティへの取り組みにより、タイ西部・中部はファシリティマネジメントサービスにとって重要な経済圏になりつつあります。この地域の成長は国内外の投資を誘致し、競合情勢を育み、技術革新とサービスの多様化を促しています。市場が進化を続ける中、ファシリティマネジメント機能のアウトソーシングの比重は高まり、ファシリティマネジメントは、サービスの品質と業務効率を高めつつ、より広範な事業目標を達成するための戦略的要素として位置づけられると予測されます。

例えば、Jones Lang LaSalle (Thailand) Ltdは2024年6月、包括的なデジタルファシリティマネジメントアプリケーションであるJLL Serve（Serve）が、テクノロジーソリューションプロバイダーであるScleraのAI主導型技術で強化されたと発表しました。Scleraの機能とJLLの広範な技術エコシステムと独自の知識の統合により、Serveは生産性の向上、コンプライアンスの徹底、インテリジェントな意思決定を、統一されたユーザーフレンドリーなモバイル/ウェブインターフェースを通じて実現します。

2024年12月、CBRE (Thailand) Co., Ltd.は、BSI Group（The British Standards Institution）から名誉あるISO 41001：2018 Facility Management Certificationを授与されました。この重要なマイルストーンは、CBRE Thailandが2024年初めに開始した厳格な認証取得の追求に続き、卓越したプロパティマネジメントへのコミットメントにおける重要な達成を示すものです。

当レポートでは、タイのファシリティマネジメント市場について調査分析し、市場規模と予測、市場力学、主要企業の情勢などを提供しています。

目次

第1章 プロジェクトの範囲と定義

第2章 調査手法

第3章 エグゼクティブサマリー

第4章 顧客の声

• サービスと市場情報
• ブランド認知度
• 購入決定において考慮される要素
  • サービス品質
  • サービス範囲
  • 技術とイノベーション
  • カスタマーサポート
  • スケーラビリティ
  • 柔軟性
  • 顧客の声と参考文献
  • アンメットニーズ
• 安全規制の検討

第5章 タイのファシリティマネジメント市場の見通し（2018年～2032年）

• 市場規模の分析と予測
  • 金額
• 市場シェアの分析と予測
  • タイプ別
  • モード別
  • 産業タイプ別
  • エンドユーザー別
  • 地域別
  • 市場シェア分析：企業別（上位5社とその他、金額）（2024年）
• 市場マップ分析（2024年）
  • タイプ別
  • モード別
  • 産業タイプ別
  • エンドユーザー別
  • 地域別

第6章 ポーターのファイブフォース分析

第7章 PESTLE分析

第8章 市場力学

• 市場促進要因
• 市場の課題

第9章 市場の動向と発展

第10章 ケーススタディ

第11章 競合情勢

• マーケットリーダー上位5社の競合マトリクス
• 上位5社のSWOT分析
• 主要企業上位10社の情勢
  • Sodexo Services (Thailand) Co., Ltd
  • KJTN Engineering Co., Ltd
  • CBRE (Thailand) Co., Ltd.
  • IFS Facility Services Co., Ltd.
  • Cushman & Wakefield Services (Thailand) Co., Ltd.
  • PCS Security and Facility Services Limited
  • Savills (Thailand) Limited
  • Jones Lang LaSalle (Thailand) Ltd
  • KJTN Engineering Co., Ltd. (KJTN)
  • G4S Security Services (Thailand) Limited

第12章 戦略的提言

第13章 当社について、免責事項

List of Tables

• Table 1. Competition Matrix of Top 5 Market Leaders
• Table 2. Mergers & Acquisitions/ Joint Ventures (If Applicable)
• Table 3. About Us - Regions and Countries Where We Have Executed Client Projects

List of Figures

• Figure 1. Thailand Facility Management Market, By Value, In USD Billion, 2018-2032F
• Figure 2. Thailand Facility Management Market Share (%), By Type, 2018-2032F
• Figure 3. Thailand Facility Management Market Share (%), By Mode, 2018-2032F
• Figure 4. Thailand Facility Management Market Share (%), By Industry Type, 2018-2032F
• Figure 5. Thailand Facility Management Market Share (%), By End-user, 2018-2032F
• Figure 6. Thailand Facility Management Market Share (%), By Region, 2018-2032F
• Figure 7. By Type Map-Market Size (USD Billion) & Growth Rate (%), 2024
• Figure 8. By Mode Map-Market Size (USD Billion) & Growth Rate (%), 2024
• Figure 9. By Industry Type Size Map-Market Size (USD Billion) & Growth Rate (%), 2024
• Figure 10. By End-user Map-Market Size (USD Billion) & Growth Rate (%), 2024
• Figure 11. By Region Map-Market Size (USD Billion) & Growth Rate (%), 2024

Thailand facility management market is projected to witness a CAGR of 7.08% during the forecast period 2025-2032, growing from USD 3.71 billion in 2024 to USD 6.41 billion in 2032. The facility management market in Thailand is growing with the rapid urbanization rate, significant infrastructure development, and increasing demands for integrated management solutions across sectors such as commercial, healthcare, and hospitality. The revival of these industries following the post-pandemic phase has compelled businesses to focus on operations and sustainability. Maintaining clean and safe environments is gaining prominence, and businesses are now focusing on professional facility management services. Soft services, especially cleaning and maintenance, are the most dominant in the market because they are necessary for improving lifestyle and ensuring the overall functionality of facilities. Integrating advanced technologies like IoT and data analytics further transforms service delivery, allowing for more efficient operations and proactive maintenance strategies. With rapid urbanization and smart city initiatives, West and Central Thailand are becoming key economic zones for facility management services. This regional growth attracts local and international investments, fostering a competitive landscape and encouraging innovation and service diversification. As the market continues to evolve, the emphasis on outsourcing facility management functions is expected to rise, positioning facility management as a strategic component in achieving broader business objectives while enhancing service quality and operational effectiveness.

For instance, in June 2024, Jones Lang LaSalle (Thailand) Ltd announced that its comprehensive digital facilities management application, JLL Serve (Serve), was enhanced with AI-driven technology from Sclera, a technology solutions provider. This integration of Sclera's capabilities with JLL's extensive technology ecosystem and proprietary knowledge enables Serve to enhance productivity, ensure compliance, and facilitate intelligent decision-making through a unified, user-friendly mobile and web interface, which can be customized to address the dynamic requirements of workplaces, buildings, or critical environments.

In December 2024, CBRE (Thailand) Co., Ltd. was awarded the prestigious ISO 41001:2018 Facility Management Certification by BSI Group (The British Standards Institution). This significant milestone marks a key achievement in CBRE Thailand's commitment to excellence in property management, following a rigorous pursuit of certification that began at the start of 2024.

Cleaning and Security Systems Bolster the Demand

Cleaning and security systems are a significant driver of demand in the facility management sector, with heightened awareness of hygiene and safety standards. In the post-pandemic world, organizations focus on cleanliness and security to create a safe environment for employees and visitors. Advanced cleaning technologies, such as automated cleaning robots, improve efficiency and effectiveness in maintaining facilities. Simultaneously, advanced security systems, such as surveillance cameras and access control technologies, are integrated into the facility, offering strong protection against potential threats. These advancements increase operational efficiency and enhance tenant satisfaction and trust. As businesses continue to realize the value of these services, the demand for comprehensive cleaning and security solutions continues to grow, influencing the future of facility management strategies.

For instance, In April 2024, IFS Facility Services Co., Ltd. entered a joint venture with SoftBank Robotics Singapore, the Asia-Pacific arm of SoftBank Robotics Group, forming SmartBX Robotics Co, which will provide robotic cleaning solutions featuring Whiz I, an artificial intelligence-powered robot vacuum cleaner, and sweeper. Soft services experience strong demand in commercial and healthcare sectors since maintaining high levels of operational standards is crucial to these industries.

For instance, in September 2023, SET-listed aviation technology company SKY ICT Public Company Limited acquired a 100% stake in Siam Administrative Management and Security Guards Co (SAMCO), a Thai security service. Their combined capabilities will provide comprehensive facility management and smart security technology services.

Technological Development Drives Market Demand

Technological development is the major driver for demand in the facility management sector, completely transforming operational practices. Advanced technologies integrated into the system, including IoT, AI, and data analytics, allow facility managers to optimize performance and efficiency. Smart building systems use real-time data for monitoring and control, improving people's lifestyles. In addition, predictive maintenance using AI provides proactive interventions to reduce downtime and extend building and infrastructure life. As the focus on sustainability and operational excellence gains importance for basic facilities in organizations, smart facility management will be necessary to cater to the demand for facility management that aligns with overall business objectives and supports better service delivery.

For instance, in June 2023, Metthier Co., Ltd announced the official launch as Thailand's first smart facility management service provider. The launch aims to elevate property management through the Metthier Intelligent Operation Center (MIOC), 3D Visualization, and Digital Mapping. Metthier offers tailored Standard Operating Procedures (SOP) for each company and seamlessly integrates AI and IoT technologies to monitor and optimize every aspect of property management, including the use of smart robotics.

Hard Services Lead the Market

Hard services lead the market and represent a key portion of the facility management market, emphasizing critical technical and infrastructure-related services such as maintenance, repairs, and capital projects that are needed to make facilities work. Companies specializing in hard services proactively take a maintenance approach that embodies planned preventative maintenance and reactive solutions such as repair works to address real-time issues. Currently, the market for hard services is highly governed by the development of technology, which supports better service delivery and efficiency. As businesses realize the importance of reliable infrastructure, hard services dominate the market, providing basic support for diverse operations.

For instance, in September 2024, KJTS Group Berhad (KJTS) announced that KJTS's subsidiary, KJTN Engineering Co., Ltd. ("KJTN Engineering") signed an agreement with Central Plaza Hotel Public Company Limited for the retrofit works, provision of operation and maintenance services for the chiller plant, at Centara Grand Mirage Beach Resort Pattaya for 20 years. This partnership underscores KJTN Engineering's expertise and commitment to delivering innovative and eco-friendly solutions in the building support services industry.

West and Central Thailand Dominate the Market

West and Central Thailand are dominating regions in terms of demand in the country's facility management market, driven by urbanization and investments in infrastructure. The commercial office and healthcare buildings in the region are deteriorating, which drives up demand for facility management services. In the central business district of Bangkok, local end-users increasingly recognize the value of integrated facility management solutions. The major multinationals are still investing in the region, which has improved service provision and technology adoption. This competitive environment makes West and Central Thailand an important location for facility management as it caters to various sectors while adapting to clients' evolving needs and preferences. The real estate companies are appointing maintenance services companies to manage their buildings.

For instance, in March 2023, One Bangkok Co., Ltd. announced the appointment of Jones Lang LaSalle (Thailand) Ltd as the district-wide property manager for One Bangkok, the largest holistically integrated district in the heart of Bangkok. JLL will provide a complete package of property management for office, retail, residential, and overall district common areas. The technology layer at One Bangkok will capture operational data of equipment and facilities through many sensors and systems. With centralized data storage, the property management team will be able to identify trends and anomalies, allowing continuous monitoring and fine-tuning of building services to increase efficiency, security, and transparency in operation and maintenance, as well as reduce costs and save energy.

Future Market Scenario (2025-2032F)

The Thailand facility management market is expected to see significant growth driven by the adoption of advanced technologies like IoT and AI. These innovations will enhance operational efficiency, enabling real-time monitoring and predictive maintenance across various facilities.

A growing emphasis on sustainability will shape future market dynamics, with businesses prioritizing eco-friendly practices. Regulatory changes aimed at achieving net-zero emissions will further propel the demand for sustainable facility management services.

The shift towards integrated facility management services will continue, as organizations seek to streamline operations and reduce costs. This trend will encourage the bundling of services under single contracts, enhancing efficiency and accountability.

As companies increasingly recognize the benefits of outsourcing facility management, demand for external service providers will grow. This trend is expected to drive market expansion, particularly among large enterprises looking to optimize operational processes and focus on core business activities.

Key Players Landscape and Outlook

The competitive landscape of the Thailand facility management market is characterized by fragmentation and a mix of established multinational companies and emerging local players. Major participants, such as IFS Facility Service Co., Ltd., CBRE (Thailand) Co., Ltd., and G4S Security Services (Thailand) Limited, are focusing on integrated solutions to differentiate themselves in a market where pricing remains a critical factor. The increasing acceptance of outsourcing, particularly in commercial and healthcare sectors, is driving demand, while technological advancements like automation and data analytics are becoming essential for enhancing service delivery. However, challenges such as limited labor supply and regulatory hurdles persist. Service providers are encouraged to build strong client relationships through real-time analytics and strategic partnerships to maintain competitiveness as the market evolves.

For instance, in March 2023, IFS Facility Services Co., Ltd, a leading facility solutions provider in Thailand, signed a franchise agreement with Chaktomuk Services, a Cambodian company specializing in pest management. The franchise agreement signing ceremony between IFS and Chaktomuk Services took place on 14 March 2023 at Centara Grand at Central Plaza Ladprao, Bangkok, Thailand. As an innovative technology-driven facility management provider, IFS aims to provide flexible services to clients in Thailand and neighboring countries. This partnership will help expand IFS's reach to international clients.

Table of Contents

1. Project Scope and Definitions

2. Research Methodology

3. Executive Summary

4. Voice of Customer

• 4.1. Service and Market Intelligence
• 4.2. Brand Awareness
• 4.3. Factors Considered in Purchase Decisions
  • 4.3.1. Service Quality
  • 4.3.2. Service Scope
  • 4.3.3. Technology and Innovation
  • 4.3.4. Customer Support
  • 4.3.5. Scalability
  • 4.3.6. Flexibility
  • 4.3.7. Testimonials and References
  • 4.3.8. Unmet Needs
• 4.4. Consideration of Safety Regulations

5. Thailand Facility Management Market Outlook, 2018-2032F

• 5.1. Market Size Analysis & Forecast
  • 5.1.1. By Value
• 5.2. Market Share Analysis & Forecast
  • 5.2.1. By Type
    • 5.2.1.1. Hard Service
      • 5.2.1.1.1. Plumbing
      • 5.2.1.1.2. Electrical Works
      • 5.2.1.1.3. Maintenance and Repair
      • 5.2.1.1.4. Others
    • 5.2.1.2. Soft Service
      • 5.2.1.2.1. Security and Safety
      • 5.2.1.2.2. Cleaning
      • 5.2.1.2.3. Waste Removal
      • 5.2.1.2.4. Others
  • 5.2.2. By Mode
    • 5.2.2.1. Single
    • 5.2.2.2. Integrated
  • 5.2.3. By Industry Type
    • 5.2.3.1. Organized
    • 5.2.3.2. Unorganized
  • 5.2.4. By End-user
    • 5.2.4.1. Commercial
    • 5.2.4.2. Residential
    • 5.2.4.3. Industrial
    • 5.2.4.4. Public
  • 5.2.5. By Region
    • 5.2.5.1. Central Thailand
    • 5.2.5.2. Northern Thailand
    • 5.2.5.3. Northeastern Thailand
    • 5.2.5.4. Eastern Thailand
    • 5.2.5.5. Western Thailand
    • 5.2.5.6. Southern Thailand
  • 5.2.6. By Company Market Share Analysis (Top 5 Companies and Others - By Value, 2024)
• 5.3. Market Map Analysis, 2024
  • 5.3.1. By Type
  • 5.3.2. By Mode
  • 5.3.3. By Industry Type
  • 5.3.4. By End-user
  • 5.3.5. By Region

6. Porter's Five Forces Analysis

7. PESTLE Analysis

8. Market Dynamics

• 8.1. Market Drivers
• 8.2. Market Challenges

9. Market Trends and Developments

10. Case Studies

11. Competitive Landscape

• 11.1. Competition Matrix of Top 5 Market Leaders
• 11.2. SWOT Analysis for Top 5 Players
• 11.3. Key Players Landscape for Top 10 Market Players
  • 11.3.1. Sodexo Services (Thailand) Co., Ltd
    • 11.3.1.1. Company Details
    • 11.3.1.2. Key Management Personnel
    • 11.3.1.3. Products and Services
    • 11.3.1.4. Financials (As Reported)
    • 11.3.1.5. Key Market Focus and Geographical Presence
    • 11.3.1.6. Recent Developments/Collaborations/Partnerships/Mergers and Acquisition
  • 11.3.2. KJTN Engineering Co., Ltd
  • 11.3.3. CBRE (Thailand) Co., Ltd.
  • 11.3.4. IFS Facility Services Co., Ltd.
  • 11.3.5. Cushman & Wakefield Services (Thailand) Co., Ltd.
  • 11.3.6. PCS Security and Facility Services Limited
  • 11.3.7. Savills (Thailand) Limited
  • 11.3.8. Jones Lang LaSalle (Thailand) Ltd
  • 11.3.9. KJTN Engineering Co., Ltd. (KJTN)
  • 11.3.10. G4S Security Services (Thailand) Limited

Companies mentioned above DO NOT hold any order as per market share and can be changed as per information available during research work.

12. Strategic Recommendations

13. About Us and Disclaimer