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市場調査レポート
商品コード
1624619
インドのeコマースロジスティクス市場の評価:サービスタイプ・運用地域・配送タイプ・カテゴリー・エンドユーザー・地域別の機会および予測 (2018-2032年)India E-commerce Logistics Market Assessment, By Service Type, By Operational Area, By Delivery Type, By Category, By End-user, By Region, Opportunities and Forecast, FY2018-FY2032F |
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カスタマイズ可能
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インドのeコマースロジスティクス市場の評価:サービスタイプ・運用地域・配送タイプ・カテゴリー・エンドユーザー・地域別の機会および予測 (2018-2032年) |
出版日: 2025年01月07日
発行: Market Xcel - Markets and Data
ページ情報: 英文 121 Pages
納期: 3~5営業日
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インドのeコマースロジスティクスの市場規模は、2024年の185億5,000万米ドルから、予測期間中は24.44%のCAGRで推移し、2032年には1,066億7,000万米ドルの規模に成長すると予測されています。
インドのeコマースロジスティクスの市場は、いくつかの重要な要因により急速に拡大しています。スマートフォンの普及と手頃な価格のインターネットアクセスにより、都市部や農村部でのオンライン購入が大幅に増加しています。Digital Indiaやデジタル決済インフラの改善といった政府の取り組みが、この成長にさらに拍車をかけています。中間層の増加と、利便性と多様性を求める消費者の嗜好の変化が、eコマースサービスの需要を促進しています。ロジスティクスサプライヤーは、IA、IoT、自動化などの先進技術を駆使してサプライチェーンプロセスを最適化し、より迅速で効果的なロジスティクスを提供しています。最新のキロメートル単位のロジスティクス網の拡大や、ハイパーローカルサービスなどの革新的なモデルにより、遠隔地でもロジスティクスが利用しやすくなっています。Amazon、Flipkartなどの大手eコマース企業は、顧客体験の向上と配送時間の短縮のため、ロジスティクス事業に多額の投資を行っています。消費者直販ブランドの台頭も、ロジスティクス部門に新たな機会を生み出しています。インターネット上での小売の普及が予想され、デジタルプラットフォームへの信頼が高まっているおかげで、インドのeコマースロジスティクス市場は安定的成長を遂げ、同国のデジタル経済の最も重要な構成要素となると考えられています。
当レポートでは、インドのeコマースロジスティクスの市場を調査し、市場の定義と概要、市場規模の推移・予測、各種区分別の詳細分析、産業構造、市場成長への影響因子の分析、ケーススタディ、競合情勢、主要企業のプロファイルなどをまとめています。
India e-commerce logistics market is projected to witness a CAGR of 24.44% during the forecast period 2025-2032, growing from USD 18.55 billion in 2024 to USD 106.67 billion in 2032.
The Indian e-commerce logistics market is increasing rapidly due to several important factors. With the penetration of smartphones and affordable Internet access, online purchases in urban and rural areas have increased significantly. Government initiatives such as Digital India and digital payment infrastructure improvements have further fueled this growth. A growing middle class coupled with changing consumer preferences for convenience and variety are driving demand for e-commerce services. Logistics suppliers use advanced technologies such as IA, IoT, and automation to optimize the supply chain process and provide faster and more effective distribution. The expansion of the latest kilometer distribution networks and innovative models such as hyperlocal services have become easier for logistics to access in remote areas. Major e-commerce players such as Amazon, Flipkart etc., are investing heavily in their logistics businesses to improve customer experience and reduce delivery times. The rise of direct-to-consumer brands is creating new opportunities in the logistics sector. Thanks to the foreseeable increase in retail penetration on the Internet and increasing confidence in digital platforms, India's electronic trade logistics market will experience regular growth, making it the most important component of the country's digital economy.
In May 2024, Delhivery Limited's AI-powered RTO Predictor significantly reduced the risk of return shipments for D2C brands, a major challenge for e-commerce businesses, especially with cash-on-delivery orders constituting over 60% of e-commerce transactions in India. The RTO Predictor assesses return risks by leveraging machine learning and data from over 2.5 billion deliveries, enabling over 4800 e-commerce companies to lower their logistics costs and improve margins. This solution, which can be integrated into various sales channels like Shopify and WooCommerce, enhances operational efficiency and customer satisfaction by predicting customer behavior and minimizing returns. The ability to reduce RTOs by up to 20% boosts the e-commerce logistics market's growth by ensuring smoother operations, cost savings, and higher conversion rates, which is especially important in a market driven by rising online shopping and logistics demands.
Increase Internet Penetration and Smartphone Usage Drive Market Growth
Increased internet penetration and widespread usage of smartphones drive the Indian e-commerce logistics market as it has brought millions of Indian online users, enabling them to shop from the e-commerce platform regardless of their location. Increased online consumers have led to a greater demand for logistics services to fill in orders in urban and rural areas. Increasing transaction volumes of e-commerce companies and their logistics providers because various products are readily available to the consumers at their fingertips. On the other hand, growing mobile-based apps for shopping and digital payments have streamlined the journey of the customer, encouraging them to purchase more frequently. With growing online shoppers, logistic providers are now expanding their outreach to diversified geographies, fueling market growth.
In October 2023, FedEx Corporation upgraded its FedEx Ship Manager by integrating automated e-commerce features for small businesses and merchants in India. The feature is already available in 44 countries. It provides an easy way to manage online shipments using Shopify, BigCommerce, WooCommerce, and PrestaShop. These upgrades to the software include automatic download of order information, automatic printing of labels, and update of tracking numbers for improved efficiency and saving time. FedEx enables SMEs to compete more effectively and grow within the e-commerce landscape through advanced digital tools and seamless shipping processes, thereby greatly contributing to the growth of India's e-commerce logistics market.
Last-Mile Delivery and Advanced Technologies Fueling the E-commerce Logistics Market Growth
The expansion of last-mile delivery network and the adoption of advanced technologies drives the growth of the Indian e-commerce logistics market. Last-mile delivery reaches goods to customers in urban and remote areas thus solving the logistical challenges in a geographically diverse country. Logistics companies are investing in robust delivery infrastructure such as hyperlocal services and regional warehouses to provide faster and more reliable service. At the same time adoption of technologies such as artificial intelligence, IoT and route optimization tools has improved efficiency in operations and reduced delivery time, increasing the satisfaction level for customers. Further, automation of sorting and tracking systems has smoothed supply chains to reduce errors and costs. In this regard, logistics providers were able to successfully manage the growing volumes in e-commerce in order to effectively support the functioning of the entire online retail ecosystem and expand market.
In June 2023, A.P. Moller - Maersk A/S introduced a revolutionary eCommerce fulfillment solution in India called "One Country, One Price," offering single-window access to the entire logistics ecosystem at a flat rate of approximately USD 1 per order. This warehousing service that integrates last-mile delivery and return management service caters specifically to small and medium-sized e-commerce businesses, eliminating supply chain complexity. Maersk offers the business unified pricing and comprehensive logistics support, focusing them on growth and efficiency so that the e-commerce logistics market is improved in India making it streamlined and more cost-effective for operations.
Warehousing Segment Dominates Market
The e-commerce logistics space in India has witnessed the dominance of warehousing, which involves efficient storage, order processing, and dispatch to be able to meet the escalating consumer demand. Strategically located warehouses, especially across tier-2 and tier-3 cities, help in easy and quick delivery across huge geography. E-commerce companies are using advanced technology like automation, robotics, as well as AI-driven inventory management systems to streamline their functioning, decreasing processing time as well as improving accuracy. This also arises due to D2C brands and ever-growing online orders, calling for more modern and scale-efficient warehousing solutions in India. Hence, the need is also placed with the segments constituting the Indian e-commerce logistics ecosystem.
In November 2023, Gati developed a state of the art surface transshipment center and distribution warehouse at Mayasandra, Hobli near Bengaluru. Spread over 3.5 lakh sq. ft. with a 1.5 lakh sq. ft. Grade A warehouse improves connectivity and saves transit time due to its proximity to NH 44 railway and international airport. It has 70 truck bays and moves more than 1,600 tonnes every day and services several sectors. This fifth super hub strengthens Gati's logistics capabilities, supporting their goal to convert their entire fleet to alternative fuel vehicles by 2025 while promoting sustainability and operational efficiency.
Northern Region Dominates E-commerce Logistics Market Share
Northern region the biggest contributor as a whole has e-commerce in terms of market. Megacity, Delhi-NCR, etc., are established centers for major e-commerce corporations, as already infrastructures present and can easily connect each region. Growing internet penetration also in the whole of the city increases the percentage of online users that has positively triggered the business for online shops hence online shop requires higher delivery and logistics chain. North India has warehouses, fulfillment centers and last-mile delivery facilities in abundance, thus speeding up the processing and delivery of orders. The proximity to industrial zones and transport corridors adds to the efficiency of supply chain management. The Northern region is seeing high costs for consumers, especially for fashion, electronic and FMCG products, which makes it even stronger in the logistics market for electronic commerce.
Future Market Scenario (FY2025 - FY2032F)
Innovation in AI, robotics and real-time tracking will further streamline logistics operations enhancing efficiency and reducing costs.
More adoption of eco-friendly practices including electric vehicles and sustainable packaging will be seen as consumer demand for environmentally responsible services increases.
The rising demand for cross-border delivery would drive the growth of logistics providers to further internationalize their network as the trade volumes worldwide increase.
Last-mile innovations, such as drone deliveries and autonomous vehicles will address urban congestion and rural accessibility in rural areas.
Key Players Landscape and Outlook
E-commerce companies are focusing on several strategic initiatives. They invest in advanced technologies such as artificial intelligence, machine training, and things Internet, optimizing the overall efficiency of route planning, reserves, and overall work. This reduces delivery times and operational costs, while improving accuracy and customer satisfaction. Logistics companies are also expanding their last-mile delivery networks, especially in underserved areas by implementing hyperlocal delivery models or using electric vehicles as an environmentally friendly and cost-effective solution. Additionally, many companies are expanding their warehousing capabilities by setting up automated distribution centers and warehouses strategically located across the country providing faster delivery to urban and rural customers. Partnerships with third-party service providers and technology solutions such as real-time tracking are also helping logistics companies offer more transparent and reliable services. To further improve customer experience, companies are integrating digital payment options and offering services like cash on delivery and easy returns these initiatives along with a focus on building a resilient supply chain, will enable logistics companies to maintain a strong presence in the competitive e-commerce space and adapt to the changing demands of Indian consumers.
In June 2024, Delhivery Limited partnered with Teamglobal Logistics to expand its cross-border services, providing Less than Container Load service to 120 countries and enabling inland Part Truckload services in India. This partnership integrates express and freight solutions with tech-enabled tracking, regulatory support, and customer servicing, helping businesses with seamless international trade. Delhivery's extensive coverage and Teamglobal's ocean freight expertise will enhance logistics solutions for importers and exporters, offering a streamlined and efficient shipping process for enterprise and SME customers across India.
Companies mentioned above DO NOT hold any order as per market share and can be changed as per information available during research work.