ワークフォース管理の世界市場規模、シェア、産業動向分析レポート：展開別、組織規模別、ソリューション別、用途別、地域別展望と予測、2023年～2030年

ワークフォース管理市場規模は、予測期間中にCAGR 10.3％で成長し、2030年までに160億米ドルに達すると予測されます。

KBV Cardinalのマトリックスに掲載された分析によると、ワークフォース管理市場ではオラクル社が先行しています。また、SAP SE、Blue Yonder Group, Inc.、UKG, Inc.などの企業は、ワークフォース管理市場における主要なイノベーターです。2023年10月、Blue Yonder Group, Inc.は、ワークフォース・マネジメント・ソリューション・プロバイダーであるWrokJam Inc.との協業を拡大しました。この提携により、両社はブルー・ヨンダーのワークフォース・マネジメント（WFM）ソリューションとワークジャムのデジタル・ワークプレイス・プラットフォームを組み合わせ、共通の顧客と現場の従業員の体験をさらに向上させる。

市場成長要因

業務効率と生産性の動向の高まり

WFMソリューションは、従業員のスキルと可用性を特定のタスクやプロジェクトに適合させるツールを提供することで、効果的なリソース割り当てを促進します。これらのソリューションは、インテリジェントなスケジューリング・アルゴリズムを通じて、組織が適切な人員を適切な仕事に割り当て、スキルの活用を最適化し、ダウンタイムを最小限に抑えるのを支援します。労働時間、休憩時間、残業時間を正確に把握することで、ミスを最小限に抑え、給与計算の精度を向上させ、労働規制へのコンプライアンスを確保することができます。

コスト削減とリソースの最適化

WFMソリューションは、データ駆動型の分析および予測ツールを使用して、組織が業務上の需要を満たすために必要な最適な従業員数を決定するのを支援します。従業員数を業務量に合わせることで、人員過剰や人員不足を回避し、労働リソースを効率的に活用することができます。WFMソリューションには、過去のデータを分析し、将来の労働力要件を予測する予測機能が組み込まれています。これらの側面は、労働力管理市場に有利な成長見通しをもたらすと思われます。

市場抑制要因

従業員や経営陣の変化への抵抗。

変化への抵抗は、しばしば従業員の採用率の低さにつながります。従業員や経営陣が新技術を受け入れようとしない場合、ワークフォース・マネジメント・ソリューションが十分に活用されなかったり、使われなかったりする可能性があります。その結果、これらのシステムに投資した組織の投資収益率が低下する可能性があります。たとえ組織がワークフォース管理ソリューションを導入できたとしても、変化への抵抗によって、利用率が最適化されない可能性があります。これは、士気、仕事への満足度、従業員全体のエンゲージメントに悪影響を及ぼし、離職率の上昇につながる可能性があります。こうした側面は、ワークフォース・マネジメント市場の需要減少につながる可能性があります。

展開の見通し

導入形態によって、市場はクラウドとオンプレミスに二分されます。クラウドセグメントは、2022年の市場で大きな売上シェアを記録しました。クラウドベースのソリューションは通常、初期コストが低く、オンプレミスの大規模なハードウェア・インフラを必要としないです。このコスト効率は、あらゆる規模の企業にとって特に魅力的です。クラウド・ソリューションはスケーラビリティを備えているため、企業はビジネス・ニーズに基づいてワークフォース・マネジメント・システムを拡張したり縮小したりすることができます。これは、従業員規模に変動がある企業にとって特に重要です。このような要因により、今後数年間は需要が高まると思われます。

組織規模の見通し

組織規模に基づき、市場は大企業と中小企業に区分されます。大企業セグメントは、2022年の市場で最大の収益シェアを占めました。世界に展開する大企業や複雑な組織構造を持つ大企業は、高度なワークフォース管理ソリューションを必要としています。これらのソリューションは、異なる地域にまたがる従業員の管理、多様な労働法の遵守、複雑な給与計算プロセスの処理など、多様なニーズに対応することができます。多くの大企業は、ワークフォース管理を含むさまざまな人事機能を包含する統合人事（HR）スイートへと移行しています。統合人事プラットフォームは、プロセスを合理化し、コラボレーションを強化し、労働力の包括的なビューを提供することができます。このような側面から、このセグメントは今後数年間で需要が増加することが予想されます。

ソリューションの展望

ソリューションは、ワークフォース・スケジューリング、勤怠管理、組み込み分析、欠勤管理、その他に区分されます。2022年には、組み込みアナリティクスセグメントが市場で大きな収益シェアを獲得しました。多くの組織が、労働力のパフォーマンスを最大化する上でデータ主導の意思決定の重要性を認めています。組み込み型アナリティクスは、関連データへのリアルタイムアクセスを可能にし、企業が情報に基づいた意思決定を迅速に行えるようにします。管理職や人事担当者は、異なるアプリケーションを切り替えることなく、従業員のパフォーマンス、勤怠、その他の関連指標に関連するデータを迅速に分析できます。したがって、このセグメントは今後数年間で急成長します。

アプリケーションの展望

アプリケーション別に見ると、市場は学術、自動車・製造、BFSI、政府、ヘルスケア、小売、その他に分けられます。2022年には、ヘルスケア分野が有望な成長率を示しています。患者中心のケアを提供することが重視されるようになっており、ピーク時に十分な人員を確保するためにスタッフのスケジュールを最適化し、患者のニーズに合わせた人員配置を行う必要があります。ワークフォース管理ツールは、ヘルスケア施設がスケジュールを立て、患者の需要を予測し、スタッフを効率的に管理するのに役立ちます。その結果、同分野の成長は拡大すると思われます。

地域別展望

地域別では、北米、欧州、アジア太平洋、LAMEAに区分されます。2022年には、アジア太平洋セグメントが市場でかなりの収益シェアを獲得しました。アジア太平洋地域は著しい経済成長を遂げており、企業活動の活発化と労働人口の増加をもたらしています。ビジネスの拡大に伴い、効果的かつ効率的な労働力管理ソリューションの需要が高まっています。アジア太平洋地域では、ワークフォース管理ソフトウェアやソリューションを含むテクノロジーの導入が進んでいます。企業は、生産性の向上と運用コストの削減のために、労働力を最適化することの重要性を認識しています。これらの要因が、このセグメントの需要増につながります。

目次

第1章 市場範囲と調査手法

• 市場の定義
• 目的
• 市場範囲
• セグメンテーション
• 調査手法

第2章 市場要覧

• 主なハイライト

第3章 市場概要

• イントロダクション
  • 概要
    • 市場構成とシナリオ
• 市場に影響を与える主な要因
  • 市場促進要因
  • 市場抑制要因

第4章 競合分析- 世界

• KBV Cardinal Matrix
• 最近の業界全体の戦略的展開
  • パートナーシップ、コラボレーション、および契約
  • 製品の発売と製品の拡大
  • 買収と合併
• 主要成功戦略
  • 主な戦略
  • 主要な戦略的動き
• ポーターのファイブフォース分析

第5章 世界市場：展開別

• 世界のオンプレミス市場：地域別
• 世界のクラウド市場：地域別

第6章 世界市場：組織規模別

• 世界の大企業市場：地域別
• 世界の中小企業市場：地域別

第7章 世界市場：ソリューション別

• 世界の勤怠管理市場：地域別
• 世界の労働力スケジューリング市場：地域別
• 世界の組み込み分析市場：地域別
• 世界の欠勤管理市場：地域別
• 世界のその他の市場：地域別

第8章 世界市場：用途別

• 世界のBFSI市場：地域別
• 世界の自動車および製造市場：地域別
• 世界の学術市場：地域別
• 世界のヘルスケア市場：地域別
• 世界の政府市場：地域別
• 世界の小売市場：地域別
• 世界のその他の市場：地域別

第9章 世界市場：地域別

• 北米
  • 北米の市場：国別
    • 米国
    • カナダ
    • メキシコ
    • その他北米地域
• 欧州
  • 欧州の市場：国別
    • ドイツ
    • 英国
    • フランス
    • ロシア
    • スペイン
    • イタリア
    • その他欧州地域
• アジア太平洋
  • アジア太平洋の市場：国別
    • 中国
    • 日本
    • インド
    • 韓国
    • シンガポール
    • マレーシア
    • その他アジア太平洋地域
• ラテンアメリカ・中東・アフリカ
  • ラテンアメリカ・中東・アフリカの市場：国別
    • ブラジル
    • アルゼンチン
    • アラブ首長国連邦
    • サウジアラビア
    • 南アフリカ
    • ナイジェリア
    • その他ラテンアメリカ・中東・アフリカ地域

第10章 企業プロファイル

• ActiveOps PLC
• EG Workforce Solutions
• Sisqual Workforce Management, Lda
• UKG, Inc
• SAP SE
• Oracle Corporation
• WorkForce Software, LLC
• NICE Ltd
• Infor, Inc（Koch Industries）
• Blue Yonder Group, Inc（Panasonic Holdings Corporation）

第11章 市場の成功必須条件

LIST OF TABLES

• TABLE 1 Global Workforce Management Market, 2019 - 2022, USD Million
• TABLE 2 Global Workforce Management Market, 2023 - 2030, USD Million
• TABLE 3 Partnerships, Collaborations and Agreements- Workforce Management Market
• TABLE 4 Product Launches And Product Expansions- Workforce Management Market
• TABLE 5 Acquisition and Mergers- Workforce Management Market
• TABLE 6 Global Workforce Management Market by Deployment, 2019 - 2022, USD Million
• TABLE 7 Global Workforce Management Market by Deployment, 2023 - 2030, USD Million
• TABLE 8 Global On-premise Market by Region, 2019 - 2022, USD Million
• TABLE 9 Global On-premise Market by Region, 2023 - 2030, USD Million
• TABLE 10 Global Cloud Market by Region, 2019 - 2022, USD Million
• TABLE 11 Global Cloud Market by Region, 2023 - 2030, USD Million
• TABLE 12 Global Workforce Management Market by Organization Size, 2019 - 2022, USD Million
• TABLE 13 Global Workforce Management Market by Organization Size, 2023 - 2030, USD Million
• TABLE 14 Global Large Enterprises Market by Region, 2019 - 2022, USD Million
• TABLE 15 Global Large Enterprises Market by Region, 2023 - 2030, USD Million
• TABLE 16 Global Small & Medium Enterprises Market by Region, 2019 - 2022, USD Million
• TABLE 17 Global Small & Medium Enterprises Market by Region, 2023 - 2030, USD Million
• TABLE 18 Global Workforce Management Market by Solution, 2019 - 2022, USD Million
• TABLE 19 Global Workforce Management Market by Solution, 2023 - 2030, USD Million
• TABLE 20 Global Time & Attendance Management Market by Region, 2019 - 2022, USD Million
• TABLE 21 Global Time & Attendance Management Market by Region, 2023 - 2030, USD Million
• TABLE 22 Global Workforce Scheduling Market by Region, 2019 - 2022, USD Million
• TABLE 23 Global Workforce Scheduling Market by Region, 2023 - 2030, USD Million
• TABLE 24 Global Embedded Analytics Market by Region, 2019 - 2022, USD Million
• TABLE 25 Global Embedded Analytics Market by Region, 2023 - 2030, USD Million
• TABLE 26 Global Absence Management Market by Region, 2019 - 2022, USD Million
• TABLE 27 Global Absence Management Market by Region, 2023 - 2030, USD Million
• TABLE 28 Global Others Market by Region, 2019 - 2022, USD Million
• TABLE 29 Global Others Market by Region, 2023 - 2030, USD Million
• TABLE 30 Global Workforce Management Market by Application, 2019 - 2022, USD Million
• TABLE 31 Global Workforce Management Market by Application, 2023 - 2030, USD Million
• TABLE 32 Global BFSI Market by Region, 2019 - 2022, USD Million
• TABLE 33 Global BFSI Market by Region, 2023 - 2030, USD Million
• TABLE 34 Global Automotive & Manufacturing Market by Region, 2019 - 2022, USD Million
• TABLE 35 Global Automotive & Manufacturing Market by Region, 2023 - 2030, USD Million
• TABLE 36 Global Academia Market by Region, 2019 - 2022, USD Million
• TABLE 37 Global Academia Market by Region, 2023 - 2030, USD Million
• TABLE 38 Global Healthcare Market by Region, 2019 - 2022, USD Million
• TABLE 39 Global Healthcare Market by Region, 2023 - 2030, USD Million
• TABLE 40 Global Government Market by Region, 2019 - 2022, USD Million
• TABLE 41 Global Government Market by Region, 2023 - 2030, USD Million
• TABLE 42 Global Retail Market by Region, 2019 - 2022, USD Million
• TABLE 43 Global Retail Market by Region, 2023 - 2030, USD Million
• TABLE 44 Global Others Market by Region, 2019 - 2022, USD Million
• TABLE 45 Global Others Market by Region, 2023 - 2030, USD Million
• TABLE 46 Global Workforce Management Market by Region, 2019 - 2022, USD Million
• TABLE 47 Global Workforce Management Market by Region, 2023 - 2030, USD Million
• TABLE 48 North America Workforce Management Market, 2019 - 2022, USD Million
• TABLE 49 North America Workforce Management Market, 2023 - 2030, USD Million
• TABLE 50 North America Workforce Management Market by Deployment, 2019 - 2022, USD Million
• TABLE 51 North America Workforce Management Market by Deployment, 2023 - 2030, USD Million
• TABLE 52 North America On-premise Market by Region, 2019 - 2022, USD Million
• TABLE 53 North America On-premise Market by Region, 2023 - 2030, USD Million
• TABLE 54 North America Cloud Market by Region, 2019 - 2022, USD Million
• TABLE 55 North America Cloud Market by Region, 2023 - 2030, USD Million
• TABLE 56 North America Workforce Management Market by Organization Size, 2019 - 2022, USD Million
• TABLE 57 North America Workforce Management Market by Organization Size, 2023 - 2030, USD Million
• TABLE 58 North America Large Enterprises Market by Country, 2019 - 2022, USD Million
• TABLE 59 North America Large Enterprises Market by Country, 2023 - 2030, USD Million
• TABLE 60 North America Small & Medium Enterprises Market by Country, 2019 - 2022, USD Million
• TABLE 61 North America Small & Medium Enterprises Market by Country, 2023 - 2030, USD Million
• TABLE 62 North America Workforce Management Market by Solution, 2019 - 2022, USD Million
• TABLE 63 North America Workforce Management Market by Solution, 2023 - 2030, USD Million
• TABLE 64 North America Time & Attendance Management Market by Country, 2019 - 2022, USD Million
• TABLE 65 North America Time & Attendance Management Market by Country, 2023 - 2030, USD Million
• TABLE 66 North America Workforce Scheduling Market by Country, 2019 - 2022, USD Million
• TABLE 67 North America Workforce Scheduling Market by Country, 2023 - 2030, USD Million
• TABLE 68 North America Embedded Analytics Market by Country, 2019 - 2022, USD Million
• TABLE 69 North America Embedded Analytics Market by Country, 2023 - 2030, USD Million
• TABLE 70 North America Absence Management Market by Country, 2019 - 2022, USD Million
• TABLE 71 North America Absence Management Market by Country, 2023 - 2030, USD Million
• TABLE 72 North America Others Market by Country, 2019 - 2022, USD Million
• TABLE 73 North America Others Market by Country, 2023 - 2030, USD Million
• TABLE 74 North America Workforce Management Market by Application, 2019 - 2022, USD Million
• TABLE 75 North America Workforce Management Market by Application, 2023 - 2030, USD Million
• TABLE 76 North America BFSI Market by Country, 2019 - 2022, USD Million
• TABLE 77 North America BFSI Market by Country, 2023 - 2030, USD Million
• TABLE 78 North America Automotive & Manufacturing Market by Country, 2019 - 2022, USD Million
• TABLE 79 North America Automotive & Manufacturing Market by Country, 2023 - 2030, USD Million
• TABLE 80 North America Academia Market by Country, 2019 - 2022, USD Million
• TABLE 81 North America Academia Market by Country, 2023 - 2030, USD Million
• TABLE 82 North America Healthcare Market by Country, 2019 - 2022, USD Million
• TABLE 83 North America Healthcare Market by Country, 2023 - 2030, USD Million
• TABLE 84 North America Government Market by Country, 2019 - 2022, USD Million
• TABLE 85 North America Government Market by Country, 2023 - 2030, USD Million
• TABLE 86 North America Retail Market by Country, 2019 - 2022, USD Million
• TABLE 87 North America Retail Market by Country, 2023 - 2030, USD Million
• TABLE 88 North America Others Market by Country, 2019 - 2022, USD Million
• TABLE 89 North America Others Market by Country, 2023 - 2030, USD Million
• TABLE 90 North America Workforce Management Market by Country, 2019 - 2022, USD Million
• TABLE 91 North America Workforce Management Market by Country, 2023 - 2030, USD Million
• TABLE 92 US Workforce Management Market, 2019 - 2022, USD Million
• TABLE 93 US Workforce Management Market, 2023 - 2030, USD Million
• TABLE 94 US Workforce Management Market by Deployment, 2019 - 2022, USD Million
• TABLE 95 US Workforce Management Market by Deployment, 2023 - 2030, USD Million
• TABLE 96 US Workforce Management Market by Organization Size, 2019 - 2022, USD Million
• TABLE 97 US Workforce Management Market by Organization Size, 2023 - 2030, USD Million
• TABLE 98 US Workforce Management Market by Solution, 2019 - 2022, USD Million
• TABLE 99 US Workforce Management Market by Solution, 2023 - 2030, USD Million
• TABLE 100 US Workforce Management Market by Application, 2019 - 2022, USD Million
• TABLE 101 US Workforce Management Market by Application, 2023 - 2030, USD Million
• TABLE 102 Canada Workforce Management Market, 2019 - 2022, USD Million
• TABLE 103 Canada Workforce Management Market, 2023 - 2030, USD Million
• TABLE 104 Canada Workforce Management Market by Deployment, 2019 - 2022, USD Million
• TABLE 105 Canada Workforce Management Market by Deployment, 2023 - 2030, USD Million
• TABLE 106 Canada Workforce Management Market by Organization Size, 2019 - 2022, USD Million
• TABLE 107 Canada Workforce Management Market by Organization Size, 2023 - 2030, USD Million
• TABLE 108 Canada Workforce Management Market by Solution, 2019 - 2022, USD Million
• TABLE 109 Canada Workforce Management Market by Solution, 2023 - 2030, USD Million
• TABLE 110 Canada Workforce Management Market by Application, 2019 - 2022, USD Million
• TABLE 111 Canada Workforce Management Market by Application, 2023 - 2030, USD Million
• TABLE 112 Mexico Workforce Management Market, 2019 - 2022, USD Million
• TABLE 113 Mexico Workforce Management Market, 2023 - 2030, USD Million
• TABLE 114 Mexico Workforce Management Market by Deployment, 2019 - 2022, USD Million
• TABLE 115 Mexico Workforce Management Market by Deployment, 2023 - 2030, USD Million
• TABLE 116 Mexico Workforce Management Market by Organization Size, 2019 - 2022, USD Million
• TABLE 117 Mexico Workforce Management Market by Organization Size, 2023 - 2030, USD Million
• TABLE 118 Mexico Workforce Management Market by Solution, 2019 - 2022, USD Million
• TABLE 119 Mexico Workforce Management Market by Solution, 2023 - 2030, USD Million
• TABLE 120 Mexico Workforce Management Market by Application, 2019 - 2022, USD Million
• TABLE 121 Mexico Workforce Management Market by Application, 2023 - 2030, USD Million
• TABLE 122 Rest of North America Workforce Management Market, 2019 - 2022, USD Million
• TABLE 123 Rest of North America Workforce Management Market, 2023 - 2030, USD Million
• TABLE 124 Rest of North America Workforce Management Market by Deployment, 2019 - 2022, USD Million
• TABLE 125 Rest of North America Workforce Management Market by Deployment, 2023 - 2030, USD Million
• TABLE 126 Rest of North America Workforce Management Market by Organization Size, 2019 - 2022, USD Million
• TABLE 127 Rest of North America Workforce Management Market by Organization Size, 2023 - 2030, USD Million
• TABLE 128 Rest of North America Workforce Management Market by Solution, 2019 - 2022, USD Million
• TABLE 129 Rest of North America Workforce Management Market by Solution, 2023 - 2030, USD Million
• TABLE 130 Rest of North America Workforce Management Market by Application, 2019 - 2022, USD Million
• TABLE 131 Rest of North America Workforce Management Market by Application, 2023 - 2030, USD Million
• TABLE 132 Europe Workforce Management Market, 2019 - 2022, USD Million
• TABLE 133 Europe Workforce Management Market, 2023 - 2030, USD Million
• TABLE 134 Europe Workforce Management Market by Deployment, 2019 - 2022, USD Million
• TABLE 135 Europe Workforce Management Market by Deployment, 2023 - 2030, USD Million
• TABLE 136 Europe On-premise Market by Country, 2019 - 2022, USD Million
• TABLE 137 Europe On-premise Market by Country, 2023 - 2030, USD Million
• TABLE 138 Europe Cloud Market by Country, 2019 - 2022, USD Million
• TABLE 139 Europe Cloud Market by Country, 2023 - 2030, USD Million
• TABLE 140 Europe Workforce Management Market by Organization Size, 2019 - 2022, USD Million
• TABLE 141 Europe Workforce Management Market by Organization Size, 2023 - 2030, USD Million
• TABLE 142 Europe Large Enterprises Market by Country, 2019 - 2022, USD Million
• TABLE 143 Europe Large Enterprises Market by Country, 2023 - 2030, USD Million
• TABLE 144 Europe Small & Medium Enterprises Market by Country, 2019 - 2022, USD Million
• TABLE 145 Europe Small & Medium Enterprises Market by Country, 2023 - 2030, USD Million
• TABLE 146 Europe Workforce Management Market by Solution, 2019 - 2022, USD Million
• TABLE 147 Europe Workforce Management Market by Solution, 2023 - 2030, USD Million
• TABLE 148 Europe Time & Attendance Management Market by Country, 2019 - 2022, USD Million
• TABLE 149 Europe Time & Attendance Management Market by Country, 2023 - 2030, USD Million
• TABLE 150 Europe Workforce Scheduling Market by Country, 2019 - 2022, USD Million
• TABLE 151 Europe Workforce Scheduling Market by Country, 2023 - 2030, USD Million
• TABLE 152 Europe Embedded Analytics Market by Country, 2019 - 2022, USD Million
• TABLE 153 Europe Embedded Analytics Market by Country, 2023 - 2030, USD Million
• TABLE 154 Europe Absence Management Market by Country, 2019 - 2022, USD Million
• TABLE 155 Europe Absence Management Market by Country, 2023 - 2030, USD Million
• TABLE 156 Europe Others Market by Country, 2019 - 2022, USD Million
• TABLE 157 Europe Others Market by Country, 2023 - 2030, USD Million
• TABLE 158 Europe Workforce Management Market by Application, 2019 - 2022, USD Million
• TABLE 159 Europe Workforce Management Market by Application, 2023 - 2030, USD Million
• TABLE 160 Europe BFSI Market by Country, 2019 - 2022, USD Million
• TABLE 161 Europe BFSI Market by Country, 2023 - 2030, USD Million
• TABLE 162 Europe Automotive & Manufacturing Market by Country, 2019 - 2022, USD Million
• TABLE 163 Europe Automotive & Manufacturing Market by Country, 2023 - 2030, USD Million
• TABLE 164 Europe Academia Market by Country, 2019 - 2022, USD Million
• TABLE 165 Europe Academia Market by Country, 2023 - 2030, USD Million
• TABLE 166 Europe Healthcare Market by Country, 2019 - 2022, USD Million
• TABLE 167 Europe Healthcare Market by Country, 2023 - 2030, USD Million
• TABLE 168 Europe Government Market by Country, 2019 - 2022, USD Million
• TABLE 169 Europe Government Market by Country, 2023 - 2030, USD Million
• TABLE 170 Europe Retail Market by Country, 2019 - 2022, USD Million
• TABLE 171 Europe Retail Market by Country, 2023 - 2030, USD Million
• TABLE 172 Europe Others Market by Country, 2019 - 2022, USD Million
• TABLE 173 Europe Others Market by Country, 2023 - 2030, USD Million
• TABLE 174 Europe Workforce Management Market by Country, 2019 - 2022, USD Million
• TABLE 175 Europe Workforce Management Market by Country, 2023 - 2030, USD Million
• TABLE 176 Germany Workforce Management Market, 2019 - 2022, USD Million
• TABLE 177 Germany Workforce Management Market, 2023 - 2030, USD Million
• TABLE 178 Germany Workforce Management Market by Deployment, 2019 - 2022, USD Million
• TABLE 179 Germany Workforce Management Market by Deployment, 2023 - 2030, USD Million
• TABLE 180 Germany Workforce Management Market by Organization Size, 2019 - 2022, USD Million
• TABLE 181 Germany Workforce Management Market by Organization Size, 2023 - 2030, USD Million
• TABLE 182 Germany Workforce Management Market by Solution, 2019 - 2022, USD Million
• TABLE 183 Germany Workforce Management Market by Solution, 2023 - 2030, USD Million
• TABLE 184 Germany Workforce Management Market by Application, 2019 - 2022, USD Million
• TABLE 185 Germany Workforce Management Market by Application, 2023 - 2030, USD Million
• TABLE 186 UK Workforce Management Market, 2019 - 2022, USD Million
• TABLE 187 UK Workforce Management Market, 2023 - 2030, USD Million
• TABLE 188 UK Workforce Management Market by Deployment, 2019 - 2022, USD Million
• TABLE 189 UK Workforce Management Market by Deployment, 2023 - 2030, USD Million
• TABLE 190 UK Workforce Management Market by Organization Size, 2019 - 2022, USD Million
• TABLE 191 UK Workforce Management Market by Organization Size, 2023 - 2030, USD Million
• TABLE 192 UK Workforce Management Market by Solution, 2019 - 2022, USD Million
• TABLE 193 UK Workforce Management Market by Solution, 2023 - 2030, USD Million
• TABLE 194 UK Workforce Management Market by Application, 2019 - 2022, USD Million
• TABLE 195 UK Workforce Management Market by Application, 2023 - 2030, USD Million
• TABLE 196 France Workforce Management Market, 2019 - 2022, USD Million
• TABLE 197 France Workforce Management Market, 2023 - 2030, USD Million
• TABLE 198 France Workforce Management Market by Deployment, 2019 - 2022, USD Million
• TABLE 199 France Workforce Management Market by Deployment, 2023 - 2030, USD Million
• TABLE 200 France Workforce Management Market by Organization Size, 2019 - 2022, USD Million
• TABLE 201 France Workforce Management Market by Organization Size, 2023 - 2030, USD Million
• TABLE 202 France Workforce Management Market by Solution, 2019 - 2022, USD Million
• TABLE 203 France Workforce Management Market by Solution, 2023 - 2030, USD Million
• TABLE 204 France Workforce Management Market by Application, 2019 - 2022, USD Million
• TABLE 205 France Workforce Management Market by Application, 2023 - 2030, USD Million
• TABLE 206 Russia Workforce Management Market, 2019 - 2022, USD Million
• TABLE 207 Russia Workforce Management Market, 2023 - 2030, USD Million
• TABLE 208 Russia Workforce Management Market by Deployment, 2019 - 2022, USD Million
• TABLE 209 Russia Workforce Management Market by Deployment, 2023 - 2030, USD Million
• TABLE 210 Russia Workforce Management Market by Organization Size, 2019 - 2022, USD Million
• TABLE 211 Russia Workforce Management Market by Organization Size, 2023 - 2030, USD Million
• TABLE 212 Russia Workforce Management Market by Solution, 2019 - 2022, USD Million
• TABLE 213 Russia Workforce Management Market by Solution, 2023 - 2030, USD Million
• TABLE 214 Russia Workforce Management Market by Application, 2019 - 2022, USD Million
• TABLE 215 Russia Workforce Management Market by Application, 2023 - 2030, USD Million
• TABLE 216 Spain Workforce Management Market, 2019 - 2022, USD Million
• TABLE 217 Spain Workforce Management Market, 2023 - 2030, USD Million
• TABLE 218 Spain Workforce Management Market by Deployment, 2019 - 2022, USD Million
• TABLE 219 Spain Workforce Management Market by Deployment, 2023 - 2030, USD Million
• TABLE 220 Spain Workforce Management Market by Organization Size, 2019 - 2022, USD Million
• TABLE 221 Spain Workforce Management Market by Organization Size, 2023 - 2030, USD Million
• TABLE 222 Spain Workforce Management Market by Solution, 2019 - 2022, USD Million
• TABLE 223 Spain Workforce Management Market by Solution, 2023 - 2030, USD Million
• TABLE 224 Spain Workforce Management Market by Application, 2019 - 2022, USD Million
• TABLE 225 Spain Workforce Management Market by Application, 2023 - 2030, USD Million
• TABLE 226 Italy Workforce Management Market, 2019 - 2022, USD Million
• TABLE 227 Italy Workforce Management Market, 2023 - 2030, USD Million
• TABLE 228 Italy Workforce Management Market by Deployment, 2019 - 2022, USD Million
• TABLE 229 Italy Workforce Management Market by Deployment, 2023 - 2030, USD Million
• TABLE 230 Italy Workforce Management Market by Organization Size, 2019 - 2022, USD Million
• TABLE 231 Italy Workforce Management Market by Organization Size, 2023 - 2030, USD Million
• TABLE 232 Italy Workforce Management Market by Solution, 2019 - 2022, USD Million
• TABLE 233 Italy Workforce Management Market by Solution, 2023 - 2030, USD Million
• TABLE 234 Italy Workforce Management Market by Application, 2019 - 2022, USD Million
• TABLE 235 Italy Workforce Management Market by Application, 2023 - 2030, USD Million
• TABLE 236 Rest of Europe Workforce Management Market, 2019 - 2022, USD Million
• TABLE 237 Rest of Europe Workforce Management Market, 2023 - 2030, USD Million
• TABLE 238 Rest of Europe Workforce Management Market by Deployment, 2019 - 2022, USD Million
• TABLE 239 Rest of Europe Workforce Management Market by Deployment, 2023 - 2030, USD Million
• TABLE 240 Rest of Europe Workforce Management Market by Organization Size, 2019 - 2022, USD Million
• TABLE 241 Rest of Europe Workforce Management Market by Organization Size, 2023 - 2030, USD Million
• TABLE 242 Rest of Europe Workforce Management Market by Solution, 2019 - 2022, USD Million
• TABLE 243 Rest of Europe Workforce Management Market by Solution, 2023 - 2030, USD Million
• TABLE 244 Rest of Europe Workforce Management Market by Application, 2019 - 2022, USD Million
• TABLE 245 Rest of Europe Workforce Management Market by Application, 2023 - 2030, USD Million
• TABLE 246 Asia Pacific Workforce Management Market, 2019 - 2022, USD Million
• TABLE 247 Asia Pacific Workforce Management Market, 2023 - 2030, USD Million
• TABLE 248 Asia Pacific Workforce Management Market by Deployment, 2019 - 2022, USD Million
• TABLE 249 Asia Pacific Workforce Management Market by Deployment, 2023 - 2030, USD Million
• TABLE 250 Asia Pacific On-premise Market by Country, 2019 - 2022, USD Million
• TABLE 251 Asia Pacific On-premise Market by Country, 2023 - 2030, USD Million
• TABLE 252 Asia Pacific Cloud Market by Country, 2019 - 2022, USD Million
• TABLE 253 Asia Pacific Cloud Market by Country, 2023 - 2030, USD Million
• TABLE 254 Asia Pacific Workforce Management Market by Organization Size, 2019 - 2022, USD Million
• TABLE 255 Asia Pacific Workforce Management Market by Organization Size, 2023 - 2030, USD Million
• TABLE 256 Asia Pacific Large Enterprises Market by Country, 2019 - 2022, USD Million
• TABLE 257 Asia Pacific Large Enterprises Market by Country, 2023 - 2030, USD Million
• TABLE 258 Asia Pacific Small & Medium Enterprises Market by Country, 2019 - 2022, USD Million
• TABLE 259 Asia Pacific Small & Medium Enterprises Market by Country, 2023 - 2030, USD Million
• TABLE 260 Asia Pacific Workforce Management Market by Solution, 2019 - 2022, USD Million
• TABLE 261 Asia Pacific Workforce Management Market by Solution, 2023 - 2030, USD Million
• TABLE 262 Asia Pacific Time & Attendance Management Market by Country, 2019 - 2022, USD Million
• TABLE 263 Asia Pacific Time & Attendance Management Market by Country, 2023 - 2030, USD Million
• TABLE 264 Asia Pacific Workforce Scheduling Market by Country, 2019 - 2022, USD Million
• TABLE 265 Asia Pacific Workforce Scheduling Market by Country, 2023 - 2030, USD Million
• TABLE 266 Asia Pacific Embedded Analytics Market by Country, 2019 - 2022, USD Million
• TABLE 267 Asia Pacific Embedded Analytics Market by Country, 2023 - 2030, USD Million
• TABLE 268 Asia Pacific Absence Management Market by Country, 2019 - 2022, USD Million
• TABLE 269 Asia Pacific Absence Management Market by Country, 2023 - 2030, USD Million
• TABLE 270 Asia Pacific Others Market by Country, 2019 - 2022, USD Million
• TABLE 271 Asia Pacific Others Market by Country, 2023 - 2030, USD Million
• TABLE 272 Asia Pacific Workforce Management Market by Application, 2019 - 2022, USD Million
• TABLE 273 Asia Pacific Workforce Management Market by Application, 2023 - 2030, USD Million
• TABLE 274 Asia Pacific BFSI Market by Country, 2019 - 2022, USD Million
• TABLE 275 Asia Pacific BFSI Market by Country, 2023 - 2030, USD Million
• TABLE 276 Asia Pacific Automotive & Manufacturing Market by Country, 2019 - 2022, USD Million
• TABLE 277 Asia Pacific Automotive & Manufacturing Market by Country, 2023 - 2030, USD Million
• TABLE 278 Asia Pacific Academia Market by Country, 2019 - 2022, USD Million
• TABLE 279 Asia Pacific Academia Market by Country, 2023 - 2030, USD Million
• TABLE 280 Asia Pacific Healthcare Market by Country, 2019 - 2022, USD Million
• TABLE 281 Asia Pacific Healthcare Market by Country, 2023 - 2030, USD Million
• TABLE 282 Asia Pacific Government Market by Country, 2019 - 2022, USD Million
• TABLE 283 Asia Pacific Government Market by Country, 2023 - 2030, USD Million
• TABLE 284 Asia Pacific Retail Market by Country, 2019 - 2022, USD Million
• TABLE 285 Asia Pacific Retail Market by Country, 2023 - 2030, USD Million
• TABLE 286 Asia Pacific Others Market by Country, 2019 - 2022, USD Million
• TABLE 287 Asia Pacific Others Market by Country, 2023 - 2030, USD Million
• TABLE 288 Asia Pacific Workforce Management Market by Country, 2019 - 2022, USD Million
• TABLE 289 Asia Pacific Workforce Management Market by Country, 2023 - 2030, USD Million
• TABLE 290 China Workforce Management Market, 2019 - 2022, USD Million
• TABLE 291 China Workforce Management Market, 2023 - 2030, USD Million
• TABLE 292 China Workforce Management Market by Deployment, 2019 - 2022, USD Million
• TABLE 293 China Workforce Management Market by Deployment, 2023 - 2030, USD Million
• TABLE 294 China Workforce Management Market by Organization Size, 2019 - 2022, USD Million
• TABLE 295 China Workforce Management Market by Organization Size, 2023 - 2030, USD Million
• TABLE 296 China Workforce Management Market by Solution, 2019 - 2022, USD Million
• TABLE 297 China Workforce Management Market by Solution, 2023 - 2030, USD Million
• TABLE 298 China Workforce Management Market by Application, 2019 - 2022, USD Million
• TABLE 299 China Workforce Management Market by Application, 2023 - 2030, USD Million
• TABLE 300 Japan Workforce Management Market, 2019 - 2022, USD Million
• TABLE 301 Japan Workforce Management Market, 2023 - 2030, USD Million
• TABLE 302 Japan Workforce Management Market by Deployment, 2019 - 2022, USD Million
• TABLE 303 Japan Workforce Management Market by Deployment, 2023 - 2030, USD Million
• TABLE 304 Japan Workforce Management Market by Organization Size, 2019 - 2022, USD Million
• TABLE 305 Japan Workforce Management Market by Organization Size, 2023 - 2030, USD Million
• TABLE 306 Japan Workforce Management Market by Solution, 2019 - 2022, USD Million
• TABLE 307 Japan Workforce Management Market by Solution, 2023 - 2030, USD Million
• TABLE 308 Japan Workforce Management Market by Application, 2019 - 2022, USD Million
• TABLE 309 Japan Workforce Management Market by Application, 2023 - 2030, USD Million
• TABLE 310 India Workforce Management Market, 2019 - 2022, USD Million
• TABLE 311 India Workforce Management Market, 2023 - 2030, USD Million
• TABLE 312 India Workforce Management Market by Deployment, 2019 - 2022, USD Million
• TABLE 313 India Workforce Management Market by Deployment, 2023 - 2030, USD Million
• TABLE 314 India Workforce Management Market by Organization Size, 2019 - 2022, USD Million
• TABLE 315 India Workforce Management Market by Organization Size, 2023 - 2030, USD Million
• TABLE 316 India Workforce Management Market by Solution, 2019 - 2022, USD Million
• TABLE 317 India Workforce Management Market by Solution, 2023 - 2030, USD Million
• TABLE 318 India Workforce Management Market by Application, 2019 - 2022, USD Million
• TABLE 319 India Workforce Management Market by Application, 2023 - 2030, USD Million

The Global Workforce Management Market size is expected to reach $16 billion by 2030, rising at a market growth of 10.3% CAGR during the forecast period.

The BFSI sector is highly regulated, and compliance with various financial regulations is crucial. Workforce management solutions can help organizations ensure compliance with labor laws, security regulations, and other industry-specific requirements. Consequently, the BFSI segment would generate approximately 22.5% share of the market by 2030. Workforce management tools can enhance operational efficiency by optimizing staff scheduling, automating routine tasks, and improving overall workforce productivity. This is particularly important in the BFSI industry, where precise staffing levels are critical for quality customer service. These aspects will lead to increased demand in the segment.

The major strategies followed by the market participants are Partnerships, Collaborations & Agreements as the key developmental strategy to keep pace with the changing demands of end users. For instance, In October, 2023, Blue Yonder Group inc., has extended its collaboration with WrokJam Inc., a workforce management solution provider. Under this collaboration, the companies combine Blue Yonder's Workforce Management (WFM) solution and WorkJam's digital workplace platform, to further enhance the experience of their shared customers and frontline employees. In September, 2023, UKG, Inc. came into partnership with Prolucent Health Inc., a healthcare workforce optimization software and services provider. Under this partnership, the companies are intended to take benefits of UKG's AI-powered, cloud-based, global WFM solutions, which can form a connection with Prolucent LiquidCompass workforce optimization platform to flawlessly schedule and procure labor in healthcare sector.

Based on the Analysis presented in the KBV Cardinal matrix; Oracle Corporation are the forerunners in the Workforce Management Market. And Companies such as SAP SE, Blue Yonder Group, Inc., UKG, Inc. are some of the key innovators in Workforce Management Market. In October, 2023, Blue Yonder Group inc., has extended its collaboration with WrokJam Inc., a workforce management solution provider. Under this collaboration, the companies combine Blue Yonder's Workforce Management (WFM) solution and WorkJam's digital workplace platform, to further enhance the experience of their shared customers and frontline employees.

Market Growth Factors

Increasing trends of operational efficiency and productivity

WFM solutions facilitate effective resource allocation by providing tools to match workforce skills and availability with specific tasks and projects. Through intelligent scheduling algorithms, these solutions help organizations assign the right personnel to the right jobs, optimizing the utilization of skills and minimizing downtime. By accurately capturing work hours, breaks, and overtime, organizations can minimize errors, improve payroll accuracy, and ensure compliance with labor regulations.

Cost reduction and resource optimization

WFM solutions use data-driven analytics and forecasting tools to help organizations determine the optimal number of employees required to meet operational demands. By aligning workforce size with workload, businesses can avoid overstaffing or understaffing, ensuring that labor resources are utilized efficiently. WFM solutions incorporate forecasting features that analyze historical data and predict future workforce requirements. These aspects will pose lucrative growth prospects for the workforce management market.

Market Restraining Factors

Resistance to change among employees and management.

Resistance to change often leads to low adoption rates among employees. If workers and management are unwilling to embrace new technologies, the workforce management solutions may go underutilized or unused. This can result in a poor return on investment for organizations that have invested in these systems. Even if organizations manage to implement workforce management solutions, the resistance to change can result in suboptimal utilization. This can negatively impact morale, job satisfaction, and overall employee engagement, potentially leading to higher turnover rates. These aspects can lead to reduced demand in the workforce management market.

Deployment Outlook

Based on deployment, the market is bifurcated into cloud and on-premises. The cloud segment recorded a significant revenue share in the market in 2022. Cloud-based solutions typically involve lower upfront costs and eliminate the need for extensive on-premises hardware infrastructure. This cost-efficiency is particularly attractive to businesses of all sizes. Cloud solutions offer scalability, allowing organizations to scale their workforce management systems up or down based on business needs. This is especially important for companies experiencing fluctuations in their workforce size. These factors will lead to increased demand in the coming years.

Organization Size Outlook

Based on organization size, the market is segmented into large enterprises and small & medium enterprises. The large enterprises segment held the largest revenue share in the market in 2022. Large enterprises with a global presence or complex organizational structures require sophisticated workforce management solutions. These solutions can address diverse needs, such as managing employees across different geographies, compliance with varied labor laws, and handling intricate payroll processes. Many large enterprises are moving towards integrated human resources (HR) suites encompassing various HR functions, including workforce management. A unified HR platform can streamline processes, enhance collaboration, and provide a comprehensive view of the workforce. Owing to these aspects, the segment will witness increased demand in the coming years.

Solution Outlook

Based on solution, the market is segmented into workforce scheduling, time & attendance management, embedded analytics, absence management, and others. In 2022, the embedded analytics segment garnered a significant revenue share in the market. Many organizations acknowledge the significance of data-driven decision-making in maximizing workforce performance. Embedded analytics enables real-time access to relevant data, allowing businesses to make informed decisions promptly. Managers and HR professionals can quickly analyze data related to employee performance, attendance, and other relevant metrics without switching between different applications. Therefore, the segment will grow rapidly in the upcoming years.

Application Outlook

On the basis of application, the market is divided into academia, automotive & manufacturing, BFSI, government, healthcare, retail, and others. In 2022, the healthcare segment witnessed a promising growth rate in the market. There is a growing emphasis on providing patient-centric care, which involves optimizing staff schedules to ensure adequate coverage during peak times and aligning staffing levels with patient needs. Workforce management tools help healthcare facilities schedule, forecast patient demand, and manage staff effectively. As a result, there will be increased growth in the segment.

Regional Outlook

By region, the market is segmented into North America, Europe, Asia Pacific, and LAMEA. In 2022, the Asia Pacific segment acquired a considerable revenue share in the market. The Asia Pacific region has been experiencing significant economic growth, leading to increased business activities and a growing workforce. As businesses expand, the demand for effective and efficient workforce management solutions rises. Technology adoption, including workforce management software and solutions, is rising in the Asia Pacific region. Companies recognize the importance of optimizing their workforce to enhance productivity and reduce operational costs. These factors will lead to increased demand in the segment.

The market research report covers the analysis of key stakeholders of the market. Key companies profiled in the report include UKG, Inc., SAP SE, Oracle Corporation, WorkForce Software, LLC, NICE Ltd., ActiveOps PLC, Infor, Inc. (Koch Industries), EG Workforce Solutions, SISQUAL Workforce Management, Lda., Blue Yonder Group, Inc. (Panasonic Holdings Corporation)

Recent Strategies Deployed in Workforce Management Market

Partnerships, Collaborations and Agreements:

Nov-2023: UKG, Inc. has prolonged its collaboration with Microsoft Corporation, a software development firm. Under this enhanced alliance, Microsoft will leverage the UKG Flex and Microsoft Power Platform to facilitate the streamlined creation of accurate employee evaluations tailored to individual businesses for shared clients. The incorporation of no-code/low-code plugins and templates allows joint users of UKG Pro Suite and Microsoft Power Platform to effortlessly develop new bespoke applications, solution extensions, and workflows. This user-friendly approach empowers customers to independently meet the needs of their employees, delivering simple and customizable experiences without requiring IT support.

Nov-2023: Infor Inc. came into partnership with DailyPay Inc., an American financial service company. Under this partnership, Infor's Workforce Management solutions can be used by customers to get access to their pay on same day, without any disturbance and additional administrative tasks. DailyPay integration with existing Infor Workforce Management systems, will help customers to get instant access to their wages.

Oct-2023: Blue Yonder Group inc., has extended its collaboration with WrokJam Inc., a workforce management solution provider. Under this collaboration, the companies combine Blue Yonder's Workforce Management (WFM) solution and WorkJam's digital workplace platform, to further enhance the experience of their shared customers and frontline employees.

Sep-2023: UKG, Inc. came into partnership with Prolucent Health Inc., a healthcare workforce optimization software and services provider. Under this partnership, the companies are intended to take benefits of UKG's AI-powered, cloud-based, global WFM solutions, which can form a connection with Prolucent's LiquidCompass workforce optimization platform to flawlessly schedule and procure labour in healthcare sector.

May-2023: UKG Inc., has extended its partnership with Google LLC's division, specifically Google Cloud Platform, a cloud-based solution provider. Under this partnership, UKG will get benefit of Google Cloud's generative AI capabilities in human capital management suites of UKG. Through the integration of Google Cloud's LLMs with UKG's AI models and proprietary data from Great Place To Work®, UKG aims to enhance conversational interactions with its HCM solutions, provide more relevant business insights to employee requests, and provide people managers with a more profound comprehension of how business decisions can affect employee engagement.

May-2023: SAP SE has extended its partnership with HCL Technologies Ltd., an IT-company. Under this partnership, HCL technologies Limited will make use of SAP's SuccessFactors Human Experience Management Suite, and thus ehancing the employee experience in recruitment and onboarding process across HCLTech.

May-2023: SAP SE came into partnership with Microsoft Corporation, a software development company. Through this partnership, the two companies aim to seamlessly combine SAP SuccessFactors solutions with Microsoft 365 Copilot and Copilot in Viva Learning, along with Microsoft's Azure OpenAI Service. This integration will enable organizations to leverage powerful language models for assessing and generating natural language, ultimately enhancing their ability to attract, retain, and enhance the skills of their workforce.

Feb-2022: Infor Inc. has announced a partnership with iCIMS Inc., a talent cloud company. With this partnership, the companies will provide next-generation talent capabilities to North America's major service industries like healthcare organizations, also together the companies will help other organizations to attract, retain, onboard and advance top talents at large scale by merging end-to-end talent lifecycle capabilities.

Product Launch and Product Expansion:

Nov-2023: UKG, Inc., a provider of workforce management solutions, has introduced the UKG Pro Benefits Hub, offering a contemporary benefits experience for employees. The hub enables employees to better understand their complete range of benefits options, providing concise and clear insights, plan comparisons, and guidance to assist them in making informed decisions during the enrolment process.

Sep-2022: Oracle Corporation has introduced the NetSuite SuitePeople Workforce Management solution, designed to enhance employee engagement and optimize organizational efficiency. This system automates tasks such as staff scheduling, employee hours tracking, and wage calculation, thereby streamlining processes. It also offers valuable insights by suggesting improvements in staff scheduling. Furthermore, SuitePeople contributes to increased employee engagement, reinforcing their dedication to assisting customers.

Apr-2022: Oracle Corporation has introduced Oracle ME, a platform designed to enhance the employee experience. This innovative solution is set to integrate into Oracle's Fusion Cloud Human Capital Management (HCM). Through Oracle ME, HR and business leaders gain the capability to enhance talent retention by fostering a supportive and reliable workplace atmosphere, elevate productivity by assisting employees in tackling complex tasks, and optimize communication across the entire organization.

Jun-2021: WorkForce Software LLC has expanded the capabilities of its Workforce Suite, an enterprise-grade workforce management solution. The upgraded package now enables real-time interactions between managers and employees, allowing for in-the-moment engagement. Furthermore, the suite empowers managers to actively connect with staff, gather feedback, and respond to employee sentiment through its two-way communication and real-time workforce data management capabilities.

May-2020: Blue Yonder Group Inc. has unveiled its Luminate Planning portfolio, emphasizing the anticipation of demand as a key element to enhance the company's operations through the application of artificial intelligence (AI) and machine learning (ML). The suite introduces boundary-less planning, providing companies with integrated sales and operations execution (S&OE), constant and limitless planning capabilities, and an intelligent engine capable of foreseeing and adapting to facilitate an autonomous supply chain.

Merger & Acquisition:

Nov-2023: Blue Yonder Group Inc. has successfully finalized the acquisition of Doddle Parcel Services Ltd., a company specializing in parcel services. Through this strategic acquisition, Blue Yonder is extending its comprehensive logistics suite to enhance growth opportunities and provide an enhanced experience for customers within self-service and pick-up, drop-off (PUDO) networks. This move is aimed at making the business more profitable and sustainable.

Oct-2023: NICE Ltd. signed an agreement with LiveVox Inc., an AI based proactive outreach provider. With this agreement Nice Ltd. wants to acquiree LiveVox Inc. Together, they aim to enhance their customer experience (CX) operations using smart conversational AI, merging NICE's CXone platform with LiveVox's proactive outreach portfolio. The unified platform will cover all interactions, combining voice and digital, attended and unattended, inbound and outbound, marking a significant move into the digital era.

Jul-2023: UKG, Inc. has completed the acquisition of Immedis Limited, a company specializing in payroll technology and services. In light of this acquisition, UKG Inc. is introducing UKG One View, a global payroll experience aimed at revitalizing and reimagining the conventional, fragmented, cumbersome, and expensive global payroll model. This strategic move is set to expedite the evolution of UKG's existing marketplace, addressing the challenges associated with multi-country footprints.

Nov-2022: UKG Inc., took over Quorbit Limited, a workforce planning solution provider based in U.K. With this acquisition, UKG will get benefits of experience of Quorbit in workforce planning, thus strenthening and meeting needs of both business and people of the company by advancing its workforce management solutions.

Jun-2022: Oracle Corporation has acquired Adi Insights Inc., a provider of workforce management solutions. As part of this acquisition, the team from Adi Insights Inc. will join the Oracle NetSuite organization. Their expertise will contribute to enhancing the capabilities of SuitePeople by offering workforce management solutions such as time capture, shift scheduling, and on-demand forecasting.

Oct-2021: Infor Inc. has completed the acquisition of Lighthouse Systems Inc., an MES software provider. Under this acquisition, the companies will provide ERP and MES solutions together to address customers' needs of 24x7 manufacturing operations. The companies will combine Lighthouse Systems's Shopfloor-Online and Infor's CloudSuite ERP (enterprise resource planning) systems to improve manufacturing operations across production, quality, inventory, and maintenance of manufacturing operations.

Aug-2021: SAP SE acquired SwoopTalent, a talent data intelligence company. Under this acquisition, the companies will integrate SAP's SuccessFactors solutions with DML technology of SwoopTalent, to futher improve the human experience management. The company will give priority to personalized employee experiences and dynamic opportunities to uplift engagement, improve organizational agility and eventually help business transformation, thus making workforce data easily accessible and dependable.

Scope of the Study

Market Segments covered in the Report:

By Deployment

• On-premises
• Cloud

By Organization Size

• Large Enterprises
• Small & Medium Enterprises

By Solution

• Time & Attendance Management
• Workforce Scheduling
• Embedded Analytics
• Absence Management
• Others

By Application

• BFSI
• Automotive & Manufacturing
• Academia
• Healthcare
• Government
• Retail
• Others

By Geography

• North America
  • US
  • Canada
  • Mexico
  • Rest of North America
• Europe
  • Germany
  • UK
  • France
  • Russia
  • Spain
  • Italy
  • Rest of Europe
• Asia Pacific
  • China
  • Japan
  • India
  • South Korea
  • Singapore
  • Malaysia
  • Rest of Asia Pacific
• LAMEA
  • Brazil
  • Argentina
  • UAE
  • Saudi Arabia
  • South Africa
  • Nigeria
  • Rest of LAMEA

Companies Profiled

• UKG, Inc.
• SAP SE
• Oracle Corporation
• WorkForce Software, LLC
• NICE Ltd.
• ActiveOps PLC
• Infor, Inc. (Koch Industries)
• EG Workforce Solutions
• SISQUAL Workforce Management, Lda.
• Blue Yonder Group, Inc. (Panasonic Holdings Corporation)

Unique Offerings from KBV Research

• Exhaustive coverage
• Highest number of market tables and figures
• Subscription based model available
• Guaranteed best price
• Assured post sales research support with 10% customization free

Table of Contents

Chapter 1. Market Scope & Methodology

• 1.1 Market Definition
• 1.2 Objectives
• 1.3 Market Scope
• 1.4 Segmentation
  • 1.4.1 Global Workforce Management Market, by Deployment
  • 1.4.2 Global Workforce Management Market, by Organization Size
  • 1.4.3 Global Workforce Management Market, by Solution
  • 1.4.4 Global Workforce Management Market, by Application
  • 1.4.5 Global Workforce Management Market, by Geography
• 1.5 Methodology for the research

Chapter 2. Market at a Glance

• 2.1 Key Highlights

Chapter 3. Market Overview

• 3.1 Introduction
  • 3.1.1 Overview
    • 3.1.1.1 Market composition and scenario
• 3.2 Key Factors Impacting the Market
  • 3.2.1 Market Drivers
  • 3.2.2 Market Restraints

Chapter 4. Competition Analysis - Global

• 4.1 KBV Cardinal Matrix
• 4.2 Recent Industry Wide Strategic Developments
  • 4.2.1 Partnerships, Collaborations and Agreements
  • 4.2.2 Product Launches and Product Expansions
  • 4.2.3 Acquisition and Mergers
• 4.3 Top Winning Strategies
  • 4.3.1 Key Leading Strategies: Percentage Distribution (2019-2023)
  • 4.3.2 Key Strategic Move: (Partnerships, Collaborations & Agreements: 2022, Feb - 2023, Nov) Leading Players
• 4.4 Porter's Five Forces Analysis

Chapter 5. Global Workforce Management Market by Deployment

• 5.1 Global On-premise Market by Region
• 5.2 Global Cloud Market by Region

Chapter 6. Global Workforce Management Market by Organization Size

• 6.1 Global Large Enterprises Market by Region
• 6.2 Global Small & Medium Enterprises Market by Region

Chapter 7. Global Workforce Management Market by Solution

• 7.1 Global Time & Attendance Management Market by Region
• 7.2 Global Workforce Scheduling Market by Region
• 7.3 Global Embedded Analytics Market by Region
• 7.4 Global Absence Management Market by Region
• 7.5 Global Others Market by Region

Chapter 8. Global Workforce Management Market by Application

• 8.1 Global BFSI Market by Region
• 8.2 Global Automotive & Manufacturing Market by Region
• 8.3 Global Academia Market by Region
• 8.4 Global Healthcare Market by Region
• 8.5 Global Government Market by Region
• 8.6 Global Retail Market by Region
• 8.7 Global Others Market by Region

Chapter 9. Global Workforce Management Market by Region

• 9.1 North America Workforce Management Market
  • 9.1.1 North America Workforce Management Market by Deployment
    • 9.1.1.1 North America On-premise Market by Region
    • 9.1.1.2 North America Cloud Market by Region
  • 9.1.2 North America Workforce Management Market by Organization Size
    • 9.1.2.1 North America Large Enterprises Market by Country
    • 9.1.2.2 North America Small & Medium Enterprises Market by Country
  • 9.1.3 North America Workforce Management Market by Solution
    • 9.1.3.1 North America Time & Attendance Management Market by Country
    • 9.1.3.2 North America Workforce Scheduling Market by Country
    • 9.1.3.3 North America Embedded Analytics Market by Country
    • 9.1.3.4 North America Absence Management Market by Country
    • 9.1.3.5 North America Others Market by Country
  • 9.1.4 North America Workforce Management Market by Application
    • 9.1.4.1 North America BFSI Market by Country
    • 9.1.4.2 North America Automotive & Manufacturing Market by Country
    • 9.1.4.3 North America Academia Market by Country
    • 9.1.4.4 North America Healthcare Market by Country
    • 9.1.4.5 North America Government Market by Country
    • 9.1.4.6 North America Retail Market by Country
    • 9.1.4.7 North America Others Market by Country
  • 9.1.5 North America Workforce Management Market by Country
    • 9.1.5.1 US Workforce Management Market
      • 9.1.5.1.1 US Workforce Management Market by Deployment
      • 9.1.5.1.2 US Workforce Management Market by Organization Size
      • 9.1.5.1.3 US Workforce Management Market by Solution
      • 9.1.5.1.4 US Workforce Management Market by Application
    • 9.1.5.2 Canada Workforce Management Market
      • 9.1.5.2.1 Canada Workforce Management Market by Deployment
      • 9.1.5.2.2 Canada Workforce Management Market by Organization Size
      • 9.1.5.2.3 Canada Workforce Management Market by Solution
      • 9.1.5.2.4 Canada Workforce Management Market by Application
    • 9.1.5.3 Mexico Workforce Management Market
      • 9.1.5.3.1 Mexico Workforce Management Market by Deployment
      • 9.1.5.3.2 Mexico Workforce Management Market by Organization Size
      • 9.1.5.3.3 Mexico Workforce Management Market by Solution
      • 9.1.5.3.4 Mexico Workforce Management Market by Application
    • 9.1.5.4 Rest of North America Workforce Management Market
      • 9.1.5.4.1 Rest of North America Workforce Management Market by Deployment
      • 9.1.5.4.2 Rest of North America Workforce Management Market by Organization Size
      • 9.1.5.4.3 Rest of North America Workforce Management Market by Solution
      • 9.1.5.4.4 Rest of North America Workforce Management Market by Application
• 9.2 Europe Workforce Management Market
  • 9.2.1 Europe Workforce Management Market by Deployment
    • 9.2.1.1 Europe On-premise Market by Country
    • 9.2.1.2 Europe Cloud Market by Country
  • 9.2.2 Europe Workforce Management Market by Organization Size
    • 9.2.2.1 Europe Large Enterprises Market by Country
    • 9.2.2.2 Europe Small & Medium Enterprises Market by Country
  • 9.2.3 Europe Workforce Management Market by Solution
    • 9.2.3.1 Europe Time & Attendance Management Market by Country
    • 9.2.3.2 Europe Workforce Scheduling Market by Country
    • 9.2.3.3 Europe Embedded Analytics Market by Country
    • 9.2.3.4 Europe Absence Management Market by Country
    • 9.2.3.5 Europe Others Market by Country
  • 9.2.4 Europe Workforce Management Market by Application
    • 9.2.4.1 Europe BFSI Market by Country
    • 9.2.4.2 Europe Automotive & Manufacturing Market by Country
    • 9.2.4.3 Europe Academia Market by Country
    • 9.2.4.4 Europe Healthcare Market by Country
    • 9.2.4.5 Europe Government Market by Country
    • 9.2.4.6 Europe Retail Market by Country
    • 9.2.4.7 Europe Others Market by Country
  • 9.2.5 Europe Workforce Management Market by Country
    • 9.2.5.1 Germany Workforce Management Market
      • 9.2.5.1.1 Germany Workforce Management Market by Deployment
      • 9.2.5.1.2 Germany Workforce Management Market by Organization Size
      • 9.2.5.1.3 Germany Workforce Management Market by Solution
      • 9.2.5.1.4 Germany Workforce Management Market by Application
    • 9.2.5.2 UK Workforce Management Market
      • 9.2.5.2.1 UK Workforce Management Market by Deployment
      • 9.2.5.2.2 UK Workforce Management Market by Organization Size
      • 9.2.5.2.3 UK Workforce Management Market by Solution
      • 9.2.5.2.4 UK Workforce Management Market by Application
    • 9.2.5.3 France Workforce Management Market
      • 9.2.5.3.1 France Workforce Management Market by Deployment
      • 9.2.5.3.2 France Workforce Management Market by Organization Size
      • 9.2.5.3.3 France Workforce Management Market by Solution
      • 9.2.5.3.4 France Workforce Management Market by Application
    • 9.2.5.4 Russia Workforce Management Market
      • 9.2.5.4.1 Russia Workforce Management Market by Deployment
      • 9.2.5.4.2 Russia Workforce Management Market by Organization Size
      • 9.2.5.4.3 Russia Workforce Management Market by Solution
      • 9.2.5.4.4 Russia Workforce Management Market by Application
    • 9.2.5.5 Spain Workforce Management Market
      • 9.2.5.5.1 Spain Workforce Management Market by Deployment
      • 9.2.5.5.2 Spain Workforce Management Market by Organization Size
      • 9.2.5.5.3 Spain Workforce Management Market by Solution
      • 9.2.5.5.4 Spain Workforce Management Market by Application
    • 9.2.5.6 Italy Workforce Management Market
      • 9.2.5.6.1 Italy Workforce Management Market by Deployment
      • 9.2.5.6.2 Italy Workforce Management Market by Organization Size
      • 9.2.5.6.3 Italy Workforce Management Market by Solution
      • 9.2.5.6.4 Italy Workforce Management Market by Application
    • 9.2.5.7 Rest of Europe Workforce Management Market
      • 9.2.5.7.1 Rest of Europe Workforce Management Market by Deployment
      • 9.2.5.7.2 Rest of Europe Workforce Management Market by Organization Size
      • 9.2.5.7.3 Rest of Europe Workforce Management Market by Solution
      • 9.2.5.7.4 Rest of Europe Workforce Management Market by Application
• 9.3 Asia Pacific Workforce Management Market
  • 9.3.1 Asia Pacific Workforce Management Market by Deployment
    • 9.3.1.1 Asia Pacific On-premise Market by Country
    • 9.3.1.2 Asia Pacific Cloud Market by Country
  • 9.3.2 Asia Pacific Workforce Management Market by Organization Size
    • 9.3.2.1 Asia Pacific Large Enterprises Market by Country
    • 9.3.2.2 Asia Pacific Small & Medium Enterprises Market by Country
  • 9.3.3 Asia Pacific Workforce Management Market by Solution
    • 9.3.3.1 Asia Pacific Time & Attendance Management Market by Country
    • 9.3.3.2 Asia Pacific Workforce Scheduling Market by Country
    • 9.3.3.3 Asia Pacific Embedded Analytics Market by Country
    • 9.3.3.4 Asia Pacific Absence Management Market by Country
    • 9.3.3.5 Asia Pacific Others Market by Country
  • 9.3.4 Asia Pacific Workforce Management Market by Application
    • 9.3.4.1 Asia Pacific BFSI Market by Country
    • 9.3.4.2 Asia Pacific Automotive & Manufacturing Market by Country
    • 9.3.4.3 Asia Pacific Academia Market by Country
    • 9.3.4.4 Asia Pacific Healthcare Market by Country
    • 9.3.4.5 Asia Pacific Government Market by Country
    • 9.3.4.6 Asia Pacific Retail Market by Country
    • 9.3.4.7 Asia Pacific Others Market by Country
  • 9.3.5 Asia Pacific Workforce Management Market by Country
    • 9.3.5.1 China Workforce Management Market
      • 9.3.5.1.1 China Workforce Management Market by Deployment
      • 9.3.5.1.2 China Workforce Management Market by Organization Size
      • 9.3.5.1.3 China Workforce Management Market by Solution
      • 9.3.5.1.4 China Workforce Management Market by Application
    • 9.3.5.2 Japan Workforce Management Market
      • 9.3.5.2.1 Japan Workforce Management Market by Deployment
      • 9.3.5.2.2 Japan Workforce Management Market by Organization Size
      • 9.3.5.2.3 Japan Workforce Management Market by Solution
      • 9.3.5.2.4 Japan Workforce Management Market by Application
    • 9.3.5.3 India Workforce Management Market
      • 9.3.5.3.1 India Workforce Management Market by Deployment
      • 9.3.5.3.2 India Workforce Management Market by Organization Size
      • 9.3.5.3.3 India Workforce Management Market by Solution
      • 9.3.5.3.4 India Workforce Management Market by Application
    • 9.3.5.4 South Korea Workforce Management Market
      • 9.3.5.4.1 South Korea Workforce Management Market by Deployment
      • 9.3.5.4.2 South Korea Workforce Management Market by Organization Size
      • 9.3.5.4.3 South Korea Workforce Management Market by Solution
      • 9.3.5.4.4 South Korea Workforce Management Market by Application
    • 9.3.5.5 Singapore Workforce Management Market
      • 9.3.5.5.1 Singapore Workforce Management Market by Deployment
      • 9.3.5.5.2 Singapore Workforce Management Market by Organization Size
      • 9.3.5.5.3 Singapore Workforce Management Market by Solution
      • 9.3.5.5.4 Singapore Workforce Management Market by Application
    • 9.3.5.6 Malaysia Workforce Management Market
      • 9.3.5.6.1 Malaysia Workforce Management Market by Deployment
      • 9.3.5.6.2 Malaysia Workforce Management Market by Organization Size
      • 9.3.5.6.3 Malaysia Workforce Management Market by Solution
      • 9.3.5.6.4 Malaysia Workforce Management Market by Application
    • 9.3.5.7 Rest of Asia Pacific Workforce Management Market
      • 9.3.5.7.1 Rest of Asia Pacific Workforce Management Market by Deployment
      • 9.3.5.7.2 Rest of Asia Pacific Workforce Management Market by Organization Size
      • 9.3.5.7.3 Rest of Asia Pacific Workforce Management Market by Solution
      • 9.3.5.7.4 Rest of Asia Pacific Workforce Management Market by Application
• 9.4 LAMEA Workforce Management Market
  • 9.4.1 LAMEA Workforce Management Market by Deployment
    • 9.4.1.1 LAMEA On-premise Market by Country
    • 9.4.1.2 LAMEA Cloud Market by Country
  • 9.4.2 LAMEA Workforce Management Market by Organization Size
    • 9.4.2.1 LAMEA Large Enterprises Market by Country
    • 9.4.2.2 LAMEA Small & Medium Enterprises Market by Country
  • 9.4.3 LAMEA Workforce Management Market by Solution
    • 9.4.3.1 LAMEA Time & Attendance Management Market by Country
    • 9.4.3.2 LAMEA Workforce Scheduling Market by Country
    • 9.4.3.3 LAMEA Embedded Analytics Market by Country
    • 9.4.3.4 LAMEA Absence Management Market by Country
    • 9.4.3.5 LAMEA Others Market by Country
  • 9.4.4 LAMEA Workforce Management Market by Application
    • 9.4.4.1 LAMEA BFSI Market by Country
    • 9.4.4.2 LAMEA Automotive & Manufacturing Market by Country
    • 9.4.4.3 LAMEA Academia Market by Country
    • 9.4.4.4 LAMEA Healthcare Market by Country
    • 9.4.4.5 LAMEA Government Market by Country
    • 9.4.4.6 LAMEA Retail Market by Country
    • 9.4.4.7 LAMEA Others Market by Country
  • 9.4.5 LAMEA Workforce Management Market by Country
    • 9.4.5.1 Brazil Workforce Management Market
      • 9.4.5.1.1 Brazil Workforce Management Market by Deployment
      • 9.4.5.1.2 Brazil Workforce Management Market by Organization Size
      • 9.4.5.1.3 Brazil Workforce Management Market by Solution
      • 9.4.5.1.4 Brazil Workforce Management Market by Application
    • 9.4.5.2 Argentina Workforce Management Market
      • 9.4.5.2.1 Argentina Workforce Management Market by Deployment
      • 9.4.5.2.2 Argentina Workforce Management Market by Organization Size
      • 9.4.5.2.3 Argentina Workforce Management Market by Solution
      • 9.4.5.2.4 Argentina Workforce Management Market by Application
    • 9.4.5.3 UAE Workforce Management Market
      • 9.4.5.3.1 UAE Workforce Management Market by Deployment
      • 9.4.5.3.2 UAE Workforce Management Market by Organization Size
      • 9.4.5.3.3 UAE Workforce Management Market by Solution
      • 9.4.5.3.4 UAE Workforce Management Market by Application
    • 9.4.5.4 Saudi Arabia Workforce Management Market
      • 9.4.5.4.1 Saudi Arabia Workforce Management Market by Deployment
      • 9.4.5.4.2 Saudi Arabia Workforce Management Market by Organization Size
      • 9.4.5.4.3 Saudi Arabia Workforce Management Market by Solution
      • 9.4.5.4.4 Saudi Arabia Workforce Management Market by Application
    • 9.4.5.5 South Africa Workforce Management Market
      • 9.4.5.5.1 South Africa Workforce Management Market by Deployment
      • 9.4.5.5.2 South Africa Workforce Management Market by Organization Size
      • 9.4.5.5.3 South Africa Workforce Management Market by Solution
      • 9.4.5.5.4 South Africa Workforce Management Market by Application
    • 9.4.5.6 Nigeria Workforce Management Market
      • 9.4.5.6.1 Nigeria Workforce Management Market by Deployment
      • 9.4.5.6.2 Nigeria Workforce Management Market by Organization Size
      • 9.4.5.6.3 Nigeria Workforce Management Market by Solution
      • 9.4.5.6.4 Nigeria Workforce Management Market by Application
    • 9.4.5.7 Rest of LAMEA Workforce Management Market
      • 9.4.5.7.1 Rest of LAMEA Workforce Management Market by Deployment
      • 9.4.5.7.2 Rest of LAMEA Workforce Management Market by Organization Size
      • 9.4.5.7.3 Rest of LAMEA Workforce Management Market by Solution
      • 9.4.5.7.4 Rest of LAMEA Workforce Management Market by Application

Chapter 10. Company Profiles

• 10.1 ActiveOps PLC
  • 10.1.1 Company Overview
  • 10.1.2 Financial Analysis
  • 10.1.3 Segmental and Regional Analysis
  • 10.1.4 SWOT Analysis
• 10.2 EG Workforce Solutions
  • 10.2.1 Company Overview
  • 10.2.2 SWOT Analysis
• 10.3 Sisqual Workforce Management, Lda.
  • 10.3.1 Company Overview
  • 10.3.2 SWOT Analysis
• 10.4 UKG, Inc.
  • 10.4.1 Company Overview
  • 10.4.2 Recent strategies and developments:
    • 10.4.2.1 Partnerships, Collaborations, and Agreements:
    • 10.4.2.2 Product Launches and Product Expansions:
    • 10.4.2.3 Acquisition and Mergers:
  • 10.4.3 SWOT Analysis
• 10.5 SAP SE
  • 10.5.1 Company Overview
  • 10.5.2 Financial Analysis
  • 10.5.3 Segmental and Regional Analysis
  • 10.5.4 Research & Development Expense
  • 10.5.5 Recent strategies and developments:
    • 10.5.5.1 Partnerships, Collaborations, and Agreements:
    • 10.5.5.2 Acquisition and Mergers:
  • 10.5.6 SWOT Analysis
• 10.6 Oracle Corporation
  • 10.6.1 Company Overview
  • 10.6.2 Financial Analysis
  • 10.6.3 Segmental and Regional Analysis
  • 10.6.4 Research & Development Expense
  • 10.6.5 Recent strategies and developments:
    • 10.6.5.1 Product Launches and Product Expansions:
    • 10.6.5.2 Acquisition and Mergers:
  • 10.6.6 SWOT Analysis
• 10.7 WorkForce Software, LLC
  • 10.7.1 Company Overview
  • 10.7.2 Recent strategies and developments:
    • 10.7.2.1 Product Launches and Product Expansions:
• 10.8 NICE Ltd.
  • 10.8.1 Company Overview
  • 10.8.2 Financial Analysis
  • 10.8.3 Segmental and Regional Analysis
  • 10.8.4 Research & Development Expenses
  • 10.8.5 Recent strategies and developments:
    • 10.8.5.1 Acquisition and Mergers:
  • 10.8.6 SWOT Analysis
• 10.9 Infor, Inc. (Koch Industries)
  • 10.9.1 Company Overview
  • 10.9.2 Recent strategies and developments:
    • 10.9.2.1 Partnerships, Collaborations, and Agreements:
    • 10.9.2.2 Acquisition and Mergers:
  • 10.9.3 SWOT Analysis
• 10.10. Blue Yonder Group, Inc. (Panasonic Holdings Corporation)
  • 10.10.1 Company Overview
  • 10.10.2 Financial Analysis
  • 10.10.3 Segmental and Regional Analysis
  • 10.10.4 Research & Development Expense
  • 10.10.5 Recent strategies and developments:
    • 10.10.5.1 Partnerships, Collaborations, and Agreements:
    • 10.10.5.2 Product Launches and Product Expansions:
    • 10.10.5.3 Acquisition and Mergers:
  • 10.10.6 SWOT Analysis

Chapter 11. Winning Imperatives of Workforce Management Market