Overview
Juniper's market leading Commerce & Fintech research provides the most comprehensive and progressive analysis of the digital commerce market.
Our Mobile & Online Ticketing strategies research provides an analysis of the digital ticketing sector across a number of disparate industries, highlighting and assessing the intra- and inter-segment trends and challenges that have emerged.
The analysis covers key sectors including:
- Air Ticketing
- Metro & Bus Ticketing
- Rail Ticketing
- Sports Ticketing
- Entertainment Events Ticketing
- Mobile NFC Ticketing
Table of Contents
1. Mobile & 0nline Ticketing: Market Dynamics
- 1.1. Ticketing Definition
- 1.1.1. Mobile Ticketing Definition
- 1.1.2. 0nline Ticketing
- 1.2. Current Market Status
- 1.2.1. 0nline vs Mobile Ticketing Popularity
- Figure 1.1:Mobile & Online Ticketing Web Search Interest over Time Indicator
- 1.2.2. Rise of eCommerce
- Figure 1.2: 0nline Gross Merchandising Value Sales ($bn), Selected Leading Online Storefronts, 2014-2015
- 1.2.3. Mobile & 0nline Ticketing: User Adoption
- Figure 1.3: Number of Mobile & Online Ticketing Users (m), Split by Vertical, 2015
- 1.3. Digital Ticketing Market Trends
- Figure 1.4: MultiPass Beacon Ticketing
- Figure 1.4: MultiPass Beacon Ticketing
- Figure 1.5: UK Events Ticket Delivery Channels
- i. Case Study: Fandango Launches Apple Watch Movie Ticket App
- Figure 1.6: Fandango Smartwatch App
- Figure 1.7: Apple Pay on Ticketmaster
- Figure 1.8: Mobile Ticketing App User y-o-y Growth, 2015 (%)
- Figure 1.9: Behavioural Trends in Ticketing - UK Market Survey, 2013
- 1.3.1O Market Trends, Drivers & Constraints Summary
- Figure 1.10: Juniper Sector Dynamics: Digital Ticketing
2. NFC Ticketing: Market Dynamics
- 2.1. Contactless Industry & Ticketing: Market Trends & Status
- Figure 2.1: Number of Contactless Enabled Mobile Handsets (including Felica) & Addressable Base for Contactless Wearables (m) Global Forecast 2015-2
- Figure 2.2: Example of Digital Ticketing Experience
- Figure 2.3: TFL PAYG Journeys, Oyster v Contactless (m), 2014-2015
- 2.2. Key Trends in the NFC Airline Ticketing Space
- 2.3. Key Trends in the Rail/Metro NFC Ticketing Space
- i. Case Study: OSPT Alliance
- 2.4. Key Trends in Events NFC Ticketing
- Figure 2.4: Barclaycard bPay Band for Southampton FC
- 2.5. NFC Ticketing Market Challenges
3. Ticketing: Disruptors, Future Outlook & Roadmap
- 3.1. Digital Ticketing: Market Outlook
- 3.1.1. Growth Phase Analysis for Ticketing
- Figure 3.1:Juniper Phased Evolution Model: Growth Curve for Mobile, On Wearable Ticketing
- 3.1.2. Digital Ticketing: Juniper Roadmap
- Figure 3.2: Juniper Roadmap - Digital Ticketing Future
- 3.2. Digital Ticketing: Disruptors & Challengers Quadrant
- 3.2.1. Introduction
- Figure 3.3: Juniper Disruptors & Challengers Quadrant - Digital Ticketing
- 3.2.2. Landscape Analysis
- i. Embryonic Stakeholders
- ii. Catalysts
- iii. Disruptors
4. Competitive Landscape: Vendor Analysis & Matrix
- 4.1. Vendor Landscape
- Figure 4.1: Ticketing Vendor Types
- 4.2. Vendor Analysis
- 4.3. Limitations and Interpretation
- 4.4. Vendor Analysis: Capability Assessment & Market Positioning
- Figure 4.2: Mobile & Online Ticketing Vendor Matrix
- Figure 4.3: Vendor Matrix Scoring Chart
- 4.4.1. Vendor Groupings
- i. Summary
- ii. On Track Vendors
- iii. Vendors Exceeding Expectations
- iv. Vendors with Further Potential
- 4.5. Mobile & 0nline Ticketing Movers & Shakers
- 4.6. Vendor Profiles
- 4.6.1. Fandango
- i. Corporate
- ii. Geographic Spread
- iii. Key Clients & Strategic Partnerships
- iv. High Level View of Offerings
- v. Juniper's View: Fandango Key Strengths & Strategic Development Opportunities
- 4.6.2. StubHub (eBay)
- i. Corporate
- ii. Geographic Spread
- iii. Key Clients & Strategic Partners
- iv. High Level View of Offerings
- v. Juniper's View: StubHub Key Strengths & Strategic Development Opportunities
- Figure 4.4: StubHub Mobile Ticketing App
- 4.6.3. ticketscript
- i. Corporate
- ii. Geographic Spread
- iii. Key Clients & Strategic Partnerships
- iv. High Level View of Offerings
- v. Juniper's View: ticketscript Key Strengths and Strategic Development Opportunities
- 4.6.4. NXP
- i. Corporate
- ii. Geographic Spread
- iii. Key Clients & Strategic Partnerships
- iv. High Level View of Offerings
- v. Juniper's View: NXP Key Strengths & Strategic Development Opportunities
- 4.6.5. Advanced
- i. Corporate
- ii. Geographic Spread
- iii. Key Clients & Strategic Partnerships
- iv. High Level View of Offerings
- v. Juniper's View: Advanced Ticketing Key Strengths& Strategic Development Opportunities
- 4.6.6. SITA
- i. Corporate
- Table 4.5: SITA Financial Performance Snapshot 2012-2014
- ii. Geographic Spread
- iii. Key Clients & Strategic Partnerships
- iv. High Level View of Offerings
- v. Juniper's View: SITAs Key Strengths & Strategic Development 0pportunities
- 4.6.7. Masabi
- i. Corporate
- ii. Geographic Spread
- iii. Key Clients & Strategic Partnerships
- iv. High Level View of Offerings
- v. Juniper's View: Masabi Key Strengths & Strategic Development Opportunities
- 4.6.8. Gemalto
- i. Corporate
- Figure 4.5: Gemalto Financial Snapshot, 2014-2015
- ii. Geographic Spread
- iii. Key Clients & Strategic Partnerships
- iv. High Level View of Offerings
- v. Juniper's View: Gemalto Key Strengths & Strategic Development Opportunities
- 4.6.9. Giesecke & Devrient
- 4.6.10. moovel (GlobeSherpa)
- i. Corporate
- ii. Geographic Spread
- iii. Key Clients & Strategic Partnerships
- iv. High Level View of Offerings
- Figure 4.7: GlobeSherpa Platform Snapshot
- v. Juniper's View: GlobeSherpa Key Strengths & Strategic Development opportunities
- 4.6.11. Ridango
- i. Corporate
- ii. Geographic Spread
- iii. Key Clients & Strategic Partnerships
- iv. High Level View of Offerings
- Figure 4.8: Ridango Solutions Overview
- Figure 4.8: Ridango Solutions Overview
- v. Juniper's View: Ridango Key Strengths & Strategic Development Opportunities
- 4.6.12. Bytemark
- i. Corporate
- ii. Geographic Spread
- iii. Key Clients & Strategic Partnerships
- iv. High Level of View Offerings
- v. Juniper's View: Bytemark Key Strengths & Strategic Development Opportunities
