市場調査レポート
商品コード
1617868

保険ビジネスプロセスアウトソーシング市場:タイプ別、保険タイプ別、企業規模別、エンドユーザー別-2025-2030年の世界予測

Insurance Business Process Outsourcing Market by Type, Insurance Type, Enterprise Size, End-user - Global Forecast 2025-2030


出版日
発行
360iResearch
ページ情報
英文 182 Pages
納期
即日から翌営業日
カスタマイズ可能
適宜更新あり
価格
価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=149.35円
保険ビジネスプロセスアウトソーシング市場:タイプ別、保険タイプ別、企業規模別、エンドユーザー別-2025-2030年の世界予測
出版日: 2024年12月01日
発行: 360iResearch
ページ情報: 英文 182 Pages
納期: 即日から翌営業日
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  • 概要
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  • 目次
概要

保険ビジネスプロセスアウトソーシング市場の2023年の市場規模は127億2,000万米ドルで、2024年には140億5,000万米ドルに達すると予測され、CAGR 10.82%で成長し、2030年には261億3,000万米ドルに達すると予測されています。

保険ビジネスプロセスアウトソーシング(BPO)には、保険分野における特定の業務やプロセスを第三者のサービス・プロバイダーに委託することが含まれます。その範囲は、保険金請求処理、保険契約管理、顧客サポート、保険引受、不正行為の検出など多岐にわたる。保険BPOの必要性は、コスト削減、効率性の向上、コア・コンピテンシーへの集中、専門的な知識による顧客サービスの強化の必要性から生じています。アプリケーションは生命保険、医療保険、損害保険、傷害保険の各分野に及び、世界各地のさまざまな規模の保険会社にサービスを提供しています。保険会社、ブローカー、代理店など、競争力と機動性を維持するためにBPOサービスを活用している企業も含まれます。

主な市場の統計
基準年[2023] 127億2,000万米ドル
予測年[2024] 140億5,000万米ドル
予測年[2030] 261億3,000万米ドル
CAGR(%) 10.82%

この市場に影響を与える主な成長要因には、AI、アナリティクス、自動化などの技術的進歩が含まれ、これらは業務処理の効率化と正確性を促進します。さらに、世界の規制要件の複雑化に伴い、保険会社はBPOの専門知識を活用するようになっています。デジタルトランスフォーメーション戦略を採用し、高度なITソリューションを統合することで、データセキュリティ、カスタマーエクスペリエンス、オペレーションのスケーラビリティを強化することが、新たなビジネスチャンスとして注目されています。保険会社は、デジタル・プラットフォームへの投資を優先し、規制や地域のニュアンスに合わせたサービス提供を拡大することで、こうした機会を活用することができます。

しかし、データ・プライバシーの懸念や第三者プロバイダーへの依存といった課題は、大きな制約をもたらします。データ漏えいの脅威や厳格なデータ保護規制へのコンプライアンスの必要性から、BPOプロバイダーは強固なサイバーセキュリティ対策を確保する必要があります。また、市場関係者は、アウトソーシングに伴うプロセスの潜在的な管理能力の低下や品質への懸念にも対処しなければならないです。

市場開拓には、AIを活用した高度な分析ツールの開発、安全な取引と不正防止のためのブロックチェーン、ニッチ市場に合わせたカスタマイズ可能なBPOソリューションなどが含まれます。新たな動向としては、スケーラビリティとリアルタイム処理能力を実現するクラウドベースのソリューションの統合が挙げられます。市場はダイナミックであり、パートナーシップや提携の増加が競争の重要な本質を形成しているため、保険会社とBPOプロバイダーの双方は、持続可能な成長を促進し競争力を維持するために、継続的な技術革新と技術進歩への対応を迫られています。

市場力学:急速に進化する保険ビジネスプロセスアウトソーシング市場の主要市場インサイトを公開

保険ビジネスプロセスアウトソーシング市場は、需要と供給のダイナミックな相互作用によって変貌を遂げています。このような市場力学の進化を理解することで、企業は十分な情報に基づいた投資決定、戦略的決定の精緻化、そして新たなビジネスチャンスの獲得に備えることができます。これらの動向を包括的に把握することで、企業は政治的、地理的、技術的、社会的、経済的な領域にわたる様々なリスクを軽減することができ、また、消費者行動とそれが製造コストや購買動向に与える影響をより明確に理解することができます。

  • 市場促進要因
    • 英国全土で急速に拡大する保険業界
    • デジタル化の進展と、英国全土の大規模かつ多様な保険組織における効率改善の必要性
  • 市場抑制要因
    • プロセスの統合と柔軟性の欠如に伴う問題
  • 市場機会
    • 保険BPOサービスにおける最先端技術の高い可能性
    • 英国全体でのITインフラ開発への支出と投資の増加
  • 市場の課題
    • 情報の機密性とセキュリティに関する懸念

ポーターのファイブフォース保険ビジネスプロセスアウトソーシング市場をナビゲートする戦略ツール

ポーターのファイブフォースフレームワークは、市場情勢の競合情勢を理解するための重要なツールです。ポーターのファイブフォース・フレームワークは、企業の競争力を評価し、戦略的機会を探るための明確な手法を提供します。このフレームワークは、企業が市場内の勢力図を評価し、新規事業の収益性を判断するのに役立ちます。これらの洞察により、企業は自社の強みを活かし、弱みに対処し、潜在的な課題を回避することで、より強靭な市場でのポジショニングを確保することができます。

PESTLE分析:保険ビジネスプロセスアウトソーシング市場における外部からの影響の把握

外部マクロ環境要因は、保険ビジネスプロセスアウトソーシング市場の業績ダイナミクスを形成する上で極めて重要な役割を果たします。政治的、経済的、社会的、技術的、法的、環境的要因の分析は、これらの影響をナビゲートするために必要な情報を提供します。PESTLE要因を調査することで、企業は潜在的なリスクと機会をよりよく理解することができます。この分析により、企業は規制、消費者の嗜好、経済動向の変化を予測し、先を見越した積極的な意思決定を行う準備ができます。

市場シェア分析保険ビジネスプロセスアウトソーシング市場における競合情勢の把握

保険ビジネスプロセスアウトソーシング市場の詳細な市場シェア分析により、ベンダーの業績を包括的に評価することができます。企業は、収益、顧客ベース、成長率などの主要指標を比較することで、競争上のポジショニングを明らかにすることができます。この分析により、市場の集中、断片化、統合の動向が明らかになり、ベンダーは競争が激化する中で自社の地位を高める戦略的意思決定を行うために必要な知見を得ることができます。

FPNVポジショニング・マトリックス保険ビジネスプロセスアウトソーシング市場におけるベンダーのパフォーマンス評価

FPNVポジショニングマトリックスは、保険ビジネスプロセスアウトソーシング市場においてベンダーを評価するための重要なツールです。このマトリックスにより、ビジネス組織はベンダーのビジネス戦略と製品満足度に基づき評価することで、目標に沿った十分な情報に基づいた意思決定を行うことができます。4つの象限によってベンダーを明確かつ正確にセグメント化し、戦略目標に最適なパートナーやソリューションを特定することができます。

戦略分析と推奨保険ビジネスプロセスアウトソーシング市場における成功への道筋を描く

保険ビジネスプロセスアウトソーシング市場の戦略分析は、世界市場でのプレゼンス強化を目指す企業にとって不可欠です。主要なリソース、能力、業績指標を見直すことで、企業は成長機会を特定し、改善に取り組むことができます。このアプローチにより、競合情勢における課題を克服し、新たなビジネスチャンスを活かして長期的な成功を収めるための体制を整えることができます。

本レポートでは、主要な注目分野を網羅した市場の包括的な分析を提供しています:

1.市場の浸透度:現在の市場環境の詳細なレビュー、主要企業による広範なデータ、市場でのリーチと全体的な影響力の評価。

2.市場の開拓度:新興市場における成長機会を特定し、既存分野における拡大可能性を評価し、将来の成長に向けた戦略的ロードマップを提供します。

3.市場の多様化:最近の製品発売、未開拓の地域、業界の主要な進歩、市場を形成する戦略的投資を分析します。

4.競合の評価と情報:競合情勢を徹底的に分析し、市場シェア、事業戦略、製品ポートフォリオ、認証、規制当局の承認、特許動向、主要企業の技術進歩などを検証します。

5.製品開発およびイノベーション:将来の市場成長を促進すると期待される最先端技術、研究開発活動、製品イノベーションをハイライトしています。

また、利害関係者が十分な情報を得た上で意思決定できるよう、重要な質問にも答えています:

1.現在の市場規模と今後の成長予測は?

2.最高の投資機会を提供する製品、セグメント、地域はどこか?

3.市場を形成する主な技術動向と規制の影響とは?

4.主要ベンダーの市場シェアと競合ポジションは?

5.ベンダーの市場参入・撤退戦略の原動力となる収益源と戦略的機会は何か?

目次

第1章 序文

第2章 調査手法

第3章 エグゼクティブサマリー

第4章 市場の概要

第5章 市場洞察

  • 市場力学
    • 促進要因
      • 英国全土で急速に拡大する保険業界
      • 英国全土の大規模かつ多角的な保険組織におけるデジタル化の進展と効率性の向上の必要性
    • 抑制要因
      • プロセスの統合と柔軟性の欠如に関連する問題
    • 機会
      • 保険BPOサービスにおける最先端技術の高い可能性
      • 英国全土におけるITインフラ開発への支出と投資の増加
    • 課題
      • 情報の機密性とセキュリティに関する懸念
  • 市場セグメンテーション分析
    • タイプ:急速に変化するマーケットプレースで競争力と機敏性を維持するためのマーケティングおよび運用サービスの導入が急増
    • 保険の種類:緊急医療状況に関連するリスクを最小限に抑えるための健康保険の選好が高まっている
    • 企業規模:業務の複雑さに対処するために、大企業による保険BPOの導入が増加
    • エンドユーザー:保険会社によるバックエンド処理とデータ管理のためのビジネスプロセスアウトソーシングサービスの利用拡大
  • ポーターのファイブフォース分析
  • PESTEL分析
    • 政治的
    • 経済
    • 社交
    • 技術的
    • 法律上
    • 環境

第6章 保険ビジネスプロセスアウトソーシング市場:タイプ別

  • 資産運用管理
  • カスタマーケアサービスとクレーム管理
  • 財務・会計サービス
  • ITおよび技術サポート
  • マーケティング
  • ポリシー管理と規制遵守

第7章 保険ビジネスプロセスアウトソーシング市場保険種別

  • 健康保険
  • 生命保険
  • 財産保険
  • 再保険
  • 旅行保険
  • 自動車保険

第8章 保険ビジネスプロセスアウトソーシング市場:企業規模別

  • 大企業
  • 中小企業

第9章 保険ビジネスプロセスアウトソーシング市場:エンドユーザー別

  • ブローカーとエージェント
  • 保険会社

第10章 南北アメリカの保険ビジネスプロセスアウトソーシング市場

  • アルゼンチン
  • ブラジル
  • カナダ
  • メキシコ
  • 米国

第11章 アジア太平洋地域の保険ビジネスプロセスアウトソーシング市場

  • オーストラリア
  • 中国
  • インド
  • インドネシア
  • 日本
  • マレーシア
  • フィリピン
  • シンガポール
  • 韓国
  • 台湾
  • タイ
  • ベトナム

第12章 欧州・中東・アフリカの保険ビジネスプロセスアウトソーシング市場

  • デンマーク
  • エジプト
  • フィンランド
  • フランス
  • ドイツ
  • イスラエル
  • イタリア
  • オランダ
  • ナイジェリア
  • ノルウェー
  • ポーランド
  • カタール
  • ロシア
  • サウジアラビア
  • 南アフリカ
  • スペイン
  • スウェーデン
  • スイス
  • トルコ
  • アラブ首長国連邦
  • 英国

第13章 競合情勢

  • 市場シェア分析2023
  • FPNVポジショニングマトリックス, 2023
  • 競合シナリオ分析
    • Alm. Brand Groupが自動化サービスを実現するためにCognizantを選択
    • NFP、最新の買収によりウェストミッドランズでの存在感を拡大
    • アクセンチュア、ドイツの保険会社の業務回復力向上と事業成長促進を支援すべくON Service GROUPを買収
    • NTTデータUK&I、特殊保険および再保険市場向けの新たな制裁コンプライアンスサービスを発表
    • フェニックスグループ、TCSとの戦略的パートナーシップを拡大し、顧客体験を変革
    • UshurとSutherlandが戦略的提携を締結し、保険・ヘルスケア業界のエクスペリエンス変革を加速
    • アクセンチュア、保険会社のクラウドでのデジタル変革を加速するためブラックコムコンサルタントを買収
    • AXA UK&I、IT運用の一部をサポートするテクノロジーパートナーとしてコグニザントを選択
    • MIBとWiproが保険業界のデータサービスを変革する戦略的パートナーシップを締結
  • 戦略分析と提言

企業一覧

  • Accenture PLC
  • Atos SE
  • Capgemini SE
  • Cogneesol BPO Pvt. Ltd.
  • Cognizant Technology Solutions Corporation
  • Digital Minds BPO Services Inc.
  • DXC Technology Company
  • Eminenture
  • ExlService Holdings, Inc.
  • Firstsource Solutions Limited
  • Fujitsu Limited
  • Fusion Business Solutions(P)Limited
  • Genpact Ltd.
  • HCL Technologies Limited
  • Hinduja Global Solutions Ltd.
  • ICCS
  • illumifin Corporation
  • Infosys Limited
  • International Business Machines Corporation
  • Invensis Technologies Pvt. Ltd.
  • NTT DATA Corporation
  • Oracle Corporation
  • Patra Corporation
  • Rely Services
  • Solartis, LLC
  • Sutherland Global Services, Inc.
  • Tata Consultancy Services
  • Tech Mahindra Limited
  • Wipro Limited
  • WNS(Holdings)Ltd.
図表

LIST OF FIGURES

  • FIGURE 1. INSURANCE BUSINESS PROCESS OUTSOURCING MARKET RESEARCH PROCESS
  • FIGURE 2. INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, 2023 VS 2030
  • FIGURE 3. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, 2018-2030 (USD MILLION)
  • FIGURE 4. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY REGION, 2023 VS 2024 VS 2030 (USD MILLION)
  • FIGURE 5. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
  • FIGURE 6. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2023 VS 2030 (%)
  • FIGURE 7. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2023 VS 2024 VS 2030 (USD MILLION)
  • FIGURE 8. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2023 VS 2030 (%)
  • FIGURE 9. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2023 VS 2024 VS 2030 (USD MILLION)
  • FIGURE 10. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2023 VS 2030 (%)
  • FIGURE 11. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2023 VS 2024 VS 2030 (USD MILLION)
  • FIGURE 12. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2023 VS 2030 (%)
  • FIGURE 13. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2023 VS 2024 VS 2030 (USD MILLION)
  • FIGURE 14. AMERICAS INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
  • FIGURE 15. AMERICAS INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
  • FIGURE 16. UNITED STATES INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY STATE, 2023 VS 2030 (%)
  • FIGURE 17. UNITED STATES INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY STATE, 2023 VS 2024 VS 2030 (USD MILLION)
  • FIGURE 18. ASIA-PACIFIC INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
  • FIGURE 19. ASIA-PACIFIC INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
  • FIGURE 20. EUROPE, MIDDLE EAST & AFRICA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
  • FIGURE 21. EUROPE, MIDDLE EAST & AFRICA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
  • FIGURE 22. INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SHARE, BY KEY PLAYER, 2023
  • FIGURE 23. INSURANCE BUSINESS PROCESS OUTSOURCING MARKET, FPNV POSITIONING MATRIX, 2023

LIST OF TABLES

  • TABLE 1. INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SEGMENTATION & COVERAGE
  • TABLE 2. UNITED STATES DOLLAR EXCHANGE RATE, 2018-2023
  • TABLE 3. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, 2018-2030 (USD MILLION)
  • TABLE 4. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 5. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
  • TABLE 6. INSURANCE BUSINESS PROCESS OUTSOURCING MARKET DYNAMICS
  • TABLE 7. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
  • TABLE 8. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ASSET MANAGEMENT, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 9. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY CUSTOMER CARE SERVICES & CLAIMS MANAGEMENT, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 10. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY FINANCE & ACCOUNTING SERVICES, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 11. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY IT & TECHNOLOGICAL SUPPORT, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 12. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY MARKETING, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 13. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY POLICY ADMINISTRATION & REGULATORY COMPLIANCE, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 14. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2030 (USD MILLION)
  • TABLE 15. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY HEALTH INSURANCE, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 16. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY LIFE INSURANCE, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 17. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY PROPERTY INSURANCE, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 18. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY REINSURANCE, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 19. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TRAVEL INSURANCE, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 20. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY VEHICLE INSURANCE, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 21. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2030 (USD MILLION)
  • TABLE 22. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY LARGE ENTERPRISES, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 23. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY SMALL & MEDIUM ENTERPRISES, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 24. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 25. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY BROKERS & AGENTS, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 26. GLOBAL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE COMPANIES, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 27. AMERICAS INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
  • TABLE 28. AMERICAS INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2030 (USD MILLION)
  • TABLE 29. AMERICAS INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2030 (USD MILLION)
  • TABLE 30. AMERICAS INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 31. AMERICAS INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
  • TABLE 32. ARGENTINA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
  • TABLE 33. ARGENTINA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2030 (USD MILLION)
  • TABLE 34. ARGENTINA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2030 (USD MILLION)
  • TABLE 35. ARGENTINA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 36. BRAZIL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
  • TABLE 37. BRAZIL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2030 (USD MILLION)
  • TABLE 38. BRAZIL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2030 (USD MILLION)
  • TABLE 39. BRAZIL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 40. CANADA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
  • TABLE 41. CANADA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2030 (USD MILLION)
  • TABLE 42. CANADA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2030 (USD MILLION)
  • TABLE 43. CANADA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 44. MEXICO INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
  • TABLE 45. MEXICO INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2030 (USD MILLION)
  • TABLE 46. MEXICO INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2030 (USD MILLION)
  • TABLE 47. MEXICO INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 48. UNITED STATES INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
  • TABLE 49. UNITED STATES INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2030 (USD MILLION)
  • TABLE 50. UNITED STATES INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2030 (USD MILLION)
  • TABLE 51. UNITED STATES INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 52. UNITED STATES INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY STATE, 2018-2030 (USD MILLION)
  • TABLE 53. ASIA-PACIFIC INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
  • TABLE 54. ASIA-PACIFIC INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2030 (USD MILLION)
  • TABLE 55. ASIA-PACIFIC INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2030 (USD MILLION)
  • TABLE 56. ASIA-PACIFIC INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 57. ASIA-PACIFIC INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
  • TABLE 58. AUSTRALIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
  • TABLE 59. AUSTRALIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2030 (USD MILLION)
  • TABLE 60. AUSTRALIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2030 (USD MILLION)
  • TABLE 61. AUSTRALIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 62. CHINA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
  • TABLE 63. CHINA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2030 (USD MILLION)
  • TABLE 64. CHINA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2030 (USD MILLION)
  • TABLE 65. CHINA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 66. INDIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
  • TABLE 67. INDIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2030 (USD MILLION)
  • TABLE 68. INDIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2030 (USD MILLION)
  • TABLE 69. INDIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 70. INDONESIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
  • TABLE 71. INDONESIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2030 (USD MILLION)
  • TABLE 72. INDONESIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2030 (USD MILLION)
  • TABLE 73. INDONESIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 74. JAPAN INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
  • TABLE 75. JAPAN INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2030 (USD MILLION)
  • TABLE 76. JAPAN INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2030 (USD MILLION)
  • TABLE 77. JAPAN INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 78. MALAYSIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
  • TABLE 79. MALAYSIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2030 (USD MILLION)
  • TABLE 80. MALAYSIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2030 (USD MILLION)
  • TABLE 81. MALAYSIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 82. PHILIPPINES INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
  • TABLE 83. PHILIPPINES INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2030 (USD MILLION)
  • TABLE 84. PHILIPPINES INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2030 (USD MILLION)
  • TABLE 85. PHILIPPINES INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 86. SINGAPORE INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
  • TABLE 87. SINGAPORE INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2030 (USD MILLION)
  • TABLE 88. SINGAPORE INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2030 (USD MILLION)
  • TABLE 89. SINGAPORE INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 90. SOUTH KOREA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
  • TABLE 91. SOUTH KOREA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2030 (USD MILLION)
  • TABLE 92. SOUTH KOREA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2030 (USD MILLION)
  • TABLE 93. SOUTH KOREA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 94. TAIWAN INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
  • TABLE 95. TAIWAN INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2030 (USD MILLION)
  • TABLE 96. TAIWAN INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2030 (USD MILLION)
  • TABLE 97. TAIWAN INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 98. THAILAND INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
  • TABLE 99. THAILAND INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2030 (USD MILLION)
  • TABLE 100. THAILAND INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2030 (USD MILLION)
  • TABLE 101. THAILAND INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 102. VIETNAM INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
  • TABLE 103. VIETNAM INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2030 (USD MILLION)
  • TABLE 104. VIETNAM INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2030 (USD MILLION)
  • TABLE 105. VIETNAM INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 106. EUROPE, MIDDLE EAST & AFRICA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
  • TABLE 107. EUROPE, MIDDLE EAST & AFRICA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2030 (USD MILLION)
  • TABLE 108. EUROPE, MIDDLE EAST & AFRICA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2030 (USD MILLION)
  • TABLE 109. EUROPE, MIDDLE EAST & AFRICA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 110. EUROPE, MIDDLE EAST & AFRICA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
  • TABLE 111. DENMARK INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
  • TABLE 112. DENMARK INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2030 (USD MILLION)
  • TABLE 113. DENMARK INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2030 (USD MILLION)
  • TABLE 114. DENMARK INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 115. EGYPT INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
  • TABLE 116. EGYPT INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2030 (USD MILLION)
  • TABLE 117. EGYPT INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2030 (USD MILLION)
  • TABLE 118. EGYPT INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 119. FINLAND INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
  • TABLE 120. FINLAND INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2030 (USD MILLION)
  • TABLE 121. FINLAND INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2030 (USD MILLION)
  • TABLE 122. FINLAND INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 123. FRANCE INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
  • TABLE 124. FRANCE INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2030 (USD MILLION)
  • TABLE 125. FRANCE INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2030 (USD MILLION)
  • TABLE 126. FRANCE INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 127. GERMANY INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
  • TABLE 128. GERMANY INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2030 (USD MILLION)
  • TABLE 129. GERMANY INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2030 (USD MILLION)
  • TABLE 130. GERMANY INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 131. ISRAEL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
  • TABLE 132. ISRAEL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2030 (USD MILLION)
  • TABLE 133. ISRAEL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2030 (USD MILLION)
  • TABLE 134. ISRAEL INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 135. ITALY INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
  • TABLE 136. ITALY INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2030 (USD MILLION)
  • TABLE 137. ITALY INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2030 (USD MILLION)
  • TABLE 138. ITALY INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 139. NETHERLANDS INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
  • TABLE 140. NETHERLANDS INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2030 (USD MILLION)
  • TABLE 141. NETHERLANDS INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2030 (USD MILLION)
  • TABLE 142. NETHERLANDS INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 143. NIGERIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
  • TABLE 144. NIGERIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2030 (USD MILLION)
  • TABLE 145. NIGERIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2030 (USD MILLION)
  • TABLE 146. NIGERIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 147. NORWAY INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
  • TABLE 148. NORWAY INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2030 (USD MILLION)
  • TABLE 149. NORWAY INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2030 (USD MILLION)
  • TABLE 150. NORWAY INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 151. POLAND INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
  • TABLE 152. POLAND INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2030 (USD MILLION)
  • TABLE 153. POLAND INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2030 (USD MILLION)
  • TABLE 154. POLAND INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 155. QATAR INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
  • TABLE 156. QATAR INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2030 (USD MILLION)
  • TABLE 157. QATAR INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2030 (USD MILLION)
  • TABLE 158. QATAR INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 159. RUSSIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
  • TABLE 160. RUSSIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2030 (USD MILLION)
  • TABLE 161. RUSSIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2030 (USD MILLION)
  • TABLE 162. RUSSIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 163. SAUDI ARABIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
  • TABLE 164. SAUDI ARABIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2030 (USD MILLION)
  • TABLE 165. SAUDI ARABIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2030 (USD MILLION)
  • TABLE 166. SAUDI ARABIA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 167. SOUTH AFRICA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
  • TABLE 168. SOUTH AFRICA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2030 (USD MILLION)
  • TABLE 169. SOUTH AFRICA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2030 (USD MILLION)
  • TABLE 170. SOUTH AFRICA INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 171. SPAIN INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
  • TABLE 172. SPAIN INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2030 (USD MILLION)
  • TABLE 173. SPAIN INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2030 (USD MILLION)
  • TABLE 174. SPAIN INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 175. SWEDEN INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
  • TABLE 176. SWEDEN INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2030 (USD MILLION)
  • TABLE 177. SWEDEN INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2030 (USD MILLION)
  • TABLE 178. SWEDEN INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 179. SWITZERLAND INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
  • TABLE 180. SWITZERLAND INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2030 (USD MILLION)
  • TABLE 181. SWITZERLAND INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2030 (USD MILLION)
  • TABLE 182. SWITZERLAND INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 183. TURKEY INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
  • TABLE 184. TURKEY INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2030 (USD MILLION)
  • TABLE 185. TURKEY INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2030 (USD MILLION)
  • TABLE 186. TURKEY INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 187. UNITED ARAB EMIRATES INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
  • TABLE 188. UNITED ARAB EMIRATES INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2030 (USD MILLION)
  • TABLE 189. UNITED ARAB EMIRATES INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2030 (USD MILLION)
  • TABLE 190. UNITED ARAB EMIRATES INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 191. UNITED KINGDOM INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY TYPE, 2018-2030 (USD MILLION)
  • TABLE 192. UNITED KINGDOM INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY INSURANCE TYPE, 2018-2030 (USD MILLION)
  • TABLE 193. UNITED KINGDOM INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY ENTERPRISE SIZE, 2018-2030 (USD MILLION)
  • TABLE 194. UNITED KINGDOM INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 195. INSURANCE BUSINESS PROCESS OUTSOURCING MARKET SHARE, BY KEY PLAYER, 2023
  • TABLE 196. INSURANCE BUSINESS PROCESS OUTSOURCING MARKET, FPNV POSITIONING MATRIX, 2023
目次
Product Code: MRR-DD0700E81CDE

The Insurance Business Process Outsourcing Market was valued at USD 12.72 billion in 2023, expected to reach USD 14.05 billion in 2024, and is projected to grow at a CAGR of 10.82%, to USD 26.13 billion by 2030.

Insurance Business Process Outsourcing (BPO) involves contracting specific business tasks and processes in the insurance sector to third-party service providers. This scope encompasses functions such as claims processing, policy management, customer support, underwriting, and fraud detection. The necessity for Insurance BPO arises from the need to cut costs, improve efficiency, focus on core competencies, and enhance customer service through specialized expertise. Applications extend across life, health, property, and casualty insurance sectors, serving insurers of varying sizes globally. The end-use scope includes insurance companies, brokers, and agents leveraging BPO services to remain competitive and agile.

KEY MARKET STATISTICS
Base Year [2023] USD 12.72 billion
Estimated Year [2024] USD 14.05 billion
Forecast Year [2030] USD 26.13 billion
CAGR (%) 10.82%

Key growth factors influencing this market include technological advancements such as AI, analytics, and automation, which drive efficiency and accuracy in processing tasks. Further, the increasing complexity of regulatory requirements across the globe pushes insurers to rely on specialized BPO expertise. Emerging opportunities are noted in adopting digital transformation strategies and integrating advanced IT solutions to enhance data security, customer experience, and operational scalability. Companies can capitalize on these opportunities by prioritizing investments in digital platforms and expanding service offerings tailored to regulatory and regional nuances.

However, challenges such as data privacy concerns and dependency on third-party providers pose significant limitations. The threat of data breaches and the need for compliance with stringent data protection regulations require BPO providers to secure robust cybersecurity measures. Market players must also navigate potential loss of control over processes and quality concerns associated with outsourcing.

Innovation areas include developing advanced AI-driven analytics tools, blockchain for secure transactions and fraud prevention, and customizable BPO solutions tailored to niche markets. Emerging trends point towards integrating cloud-based solutions for scalability and real-time processing capabilities. The market is dynamic, with increasing partnerships and collaborations forming a key nature of competition, pushing both insurers and BPO providers to continuously innovate and align with technological advancements to drive sustainable growth and maintain a competitive edge.

Market Dynamics: Unveiling Key Market Insights in the Rapidly Evolving Insurance Business Process Outsourcing Market

The Insurance Business Process Outsourcing Market is undergoing transformative changes driven by a dynamic interplay of supply and demand factors. Understanding these evolving market dynamics prepares business organizations to make informed investment decisions, refine strategic decisions, and seize new opportunities. By gaining a comprehensive view of these trends, business organizations can mitigate various risks across political, geographic, technical, social, and economic domains while also gaining a clearer understanding of consumer behavior and its impact on manufacturing costs and purchasing trends.

  • Market Drivers
    • Rapidly expanding insurance industry across the UK
    • Growing digitalization and the need for improved efficiency in larger and diversified insurance organizations across the UK
  • Market Restraints
    • Issues associated with integrating processes and lack of flexibility
  • Market Opportunities
    • High potential of cutting edge technologies in insurance BPO services
    • Rising spending and investments in developing IT infrastructure across the UK
  • Market Challenges
    • Concerns related to confidentiality and security of information

Porter's Five Forces: A Strategic Tool for Navigating the Insurance Business Process Outsourcing Market

Porter's five forces framework is a critical tool for understanding the competitive landscape of the Insurance Business Process Outsourcing Market. It offers business organizations with a clear methodology for evaluating their competitive positioning and exploring strategic opportunities. This framework helps businesses assess the power dynamics within the market and determine the profitability of new ventures. With these insights, business organizations can leverage their strengths, address weaknesses, and avoid potential challenges, ensuring a more resilient market positioning.

PESTLE Analysis: Navigating External Influences in the Insurance Business Process Outsourcing Market

External macro-environmental factors play a pivotal role in shaping the performance dynamics of the Insurance Business Process Outsourcing Market. Political, Economic, Social, Technological, Legal, and Environmental factors analysis provides the necessary information to navigate these influences. By examining PESTLE factors, businesses can better understand potential risks and opportunities. This analysis enables business organizations to anticipate changes in regulations, consumer preferences, and economic trends, ensuring they are prepared to make proactive, forward-thinking decisions.

Market Share Analysis: Understanding the Competitive Landscape in the Insurance Business Process Outsourcing Market

A detailed market share analysis in the Insurance Business Process Outsourcing Market provides a comprehensive assessment of vendors' performance. Companies can identify their competitive positioning by comparing key metrics, including revenue, customer base, and growth rates. This analysis highlights market concentration, fragmentation, and trends in consolidation, offering vendors the insights required to make strategic decisions that enhance their position in an increasingly competitive landscape.

FPNV Positioning Matrix: Evaluating Vendors' Performance in the Insurance Business Process Outsourcing Market

The Forefront, Pathfinder, Niche, Vital (FPNV) Positioning Matrix is a critical tool for evaluating vendors within the Insurance Business Process Outsourcing Market. This matrix enables business organizations to make well-informed decisions that align with their goals by assessing vendors based on their business strategy and product satisfaction. The four quadrants provide a clear and precise segmentation of vendors, helping users identify the right partners and solutions that best fit their strategic objectives.

Strategy Analysis & Recommendation: Charting a Path to Success in the Insurance Business Process Outsourcing Market

A strategic analysis of the Insurance Business Process Outsourcing Market is essential for businesses looking to strengthen their global market presence. By reviewing key resources, capabilities, and performance indicators, business organizations can identify growth opportunities and work toward improvement. This approach helps businesses navigate challenges in the competitive landscape and ensures they are well-positioned to capitalize on newer opportunities and drive long-term success.

Key Company Profiles

The report delves into recent significant developments in the Insurance Business Process Outsourcing Market, highlighting leading vendors and their innovative profiles. These include Accenture PLC, Atos SE, Capgemini SE, Cogneesol BPO Pvt. Ltd., Cognizant Technology Solutions Corporation, Digital Minds BPO Services Inc., DXC Technology Company, Eminenture, ExlService Holdings, Inc., Firstsource Solutions Limited, Fujitsu Limited, Fusion Business Solutions (P) Limited, Genpact Ltd., HCL Technologies Limited, Hinduja Global Solutions Ltd., ICCS, illumifin Corporation, Infosys Limited, International Business Machines Corporation, Invensis Technologies Pvt. Ltd., NTT DATA Corporation, Oracle Corporation, Patra Corporation, Rely Services, Solartis, LLC, Sutherland Global Services, Inc., Tata Consultancy Services, Tech Mahindra Limited, Wipro Limited, and WNS (Holdings) Ltd..

Market Segmentation & Coverage

This research report categorizes the Insurance Business Process Outsourcing Market to forecast the revenues and analyze trends in each of the following sub-markets:

  • Based on Type, market is studied across Asset Management, Customer Care Services & Claims Management, Finance & Accounting Services, IT & Technological Support, Marketing, and Policy Administration & Regulatory Compliance.
  • Based on Insurance Type, market is studied across Health Insurance, Life Insurance, Property Insurance, Reinsurance, Travel Insurance, and Vehicle Insurance.
  • Based on Enterprise Size, market is studied across Large Enterprises and Small & Medium Enterprises.
  • Based on End-user, market is studied across Brokers & Agents and Insurance Companies.
  • Based on Region, market is studied across Americas, Asia-Pacific, and Europe, Middle East & Africa. The Americas is further studied across Argentina, Brazil, Canada, Mexico, and United States. The United States is further studied across California, Florida, Illinois, New York, Ohio, Pennsylvania, and Texas. The Asia-Pacific is further studied across Australia, China, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, and Vietnam. The Europe, Middle East & Africa is further studied across Denmark, Egypt, Finland, France, Germany, Israel, Italy, Netherlands, Nigeria, Norway, Poland, Qatar, Russia, Saudi Arabia, South Africa, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, and United Kingdom.

The report offers a comprehensive analysis of the market, covering key focus areas:

1. Market Penetration: A detailed review of the current market environment, including extensive data from top industry players, evaluating their market reach and overall influence.

2. Market Development: Identifies growth opportunities in emerging markets and assesses expansion potential in established sectors, providing a strategic roadmap for future growth.

3. Market Diversification: Analyzes recent product launches, untapped geographic regions, major industry advancements, and strategic investments reshaping the market.

4. Competitive Assessment & Intelligence: Provides a thorough analysis of the competitive landscape, examining market share, business strategies, product portfolios, certifications, regulatory approvals, patent trends, and technological advancements of key players.

5. Product Development & Innovation: Highlights cutting-edge technologies, R&D activities, and product innovations expected to drive future market growth.

The report also answers critical questions to aid stakeholders in making informed decisions:

1. What is the current market size, and what is the forecasted growth?

2. Which products, segments, and regions offer the best investment opportunities?

3. What are the key technology trends and regulatory influences shaping the market?

4. How do leading vendors rank in terms of market share and competitive positioning?

5. What revenue sources and strategic opportunities drive vendors' market entry or exit strategies?

Table of Contents

1. Preface

  • 1.1. Objectives of the Study
  • 1.2. Market Segmentation & Coverage
  • 1.3. Years Considered for the Study
  • 1.4. Currency & Pricing
  • 1.5. Language
  • 1.6. Stakeholders

2. Research Methodology

  • 2.1. Define: Research Objective
  • 2.2. Determine: Research Design
  • 2.3. Prepare: Research Instrument
  • 2.4. Collect: Data Source
  • 2.5. Analyze: Data Interpretation
  • 2.6. Formulate: Data Verification
  • 2.7. Publish: Research Report
  • 2.8. Repeat: Report Update

3. Executive Summary

4. Market Overview

5. Market Insights

  • 5.1. Market Dynamics
    • 5.1.1. Drivers
      • 5.1.1.1. Rapidly expanding insurance industry across the UK
      • 5.1.1.2. Growing digitalization and the need for improved efficiency in larger and diversified insurance organizations across the UK
    • 5.1.2. Restraints
      • 5.1.2.1. Issues associated with integrating processes and lack of flexibility
    • 5.1.3. Opportunities
      • 5.1.3.1. High potential of cutting edge technologies in insurance BPO services
      • 5.1.3.2. Rising spending and investments in developing IT infrastructure across the UK
    • 5.1.4. Challenges
      • 5.1.4.1. Concerns related to confidentiality and security of information
  • 5.2. Market Segmentation Analysis
    • 5.2.1. Type: Emerging adoption of marketing and operation services to stay competitive and agile in a rapidly changing marketplace
    • 5.2.2. Insurance Type: Increasing preference for health insurance for minimizing risks associated with emergency medical situations
    • 5.2.3. Enterprise Size: Growing adoption of insurance BPO from large enterprises to handle the complexity of their operations
    • 5.2.4. End-user: Expanding usage of business process outsourcing services by insurance companies for back-end processing and data management
  • 5.3. Porter's Five Forces Analysis
    • 5.3.1. Threat of New Entrants
    • 5.3.2. Threat of Substitutes
    • 5.3.3. Bargaining Power of Customers
    • 5.3.4. Bargaining Power of Suppliers
    • 5.3.5. Industry Rivalry
  • 5.4. PESTLE Analysis
    • 5.4.1. Political
    • 5.4.2. Economic
    • 5.4.3. Social
    • 5.4.4. Technological
    • 5.4.5. Legal
    • 5.4.6. Environmental

6. Insurance Business Process Outsourcing Market, by Type

  • 6.1. Introduction
  • 6.2. Asset Management
  • 6.3. Customer Care Services & Claims Management
  • 6.4. Finance & Accounting Services
  • 6.5. IT & Technological Support
  • 6.6. Marketing
  • 6.7. Policy Administration & Regulatory Compliance

7. Insurance Business Process Outsourcing Market, by Insurance Type

  • 7.1. Introduction
  • 7.2. Health Insurance
  • 7.3. Life Insurance
  • 7.4. Property Insurance
  • 7.5. Reinsurance
  • 7.6. Travel Insurance
  • 7.7. Vehicle Insurance

8. Insurance Business Process Outsourcing Market, by Enterprise Size

  • 8.1. Introduction
  • 8.2. Large Enterprises
  • 8.3. Small & Medium Enterprises

9. Insurance Business Process Outsourcing Market, by End-user

  • 9.1. Introduction
  • 9.2. Brokers & Agents
  • 9.3. Insurance Companies

10. Americas Insurance Business Process Outsourcing Market

  • 10.1. Introduction
  • 10.2. Argentina
  • 10.3. Brazil
  • 10.4. Canada
  • 10.5. Mexico
  • 10.6. United States

11. Asia-Pacific Insurance Business Process Outsourcing Market

  • 11.1. Introduction
  • 11.2. Australia
  • 11.3. China
  • 11.4. India
  • 11.5. Indonesia
  • 11.6. Japan
  • 11.7. Malaysia
  • 11.8. Philippines
  • 11.9. Singapore
  • 11.10. South Korea
  • 11.11. Taiwan
  • 11.12. Thailand
  • 11.13. Vietnam

12. Europe, Middle East & Africa Insurance Business Process Outsourcing Market

  • 12.1. Introduction
  • 12.2. Denmark
  • 12.3. Egypt
  • 12.4. Finland
  • 12.5. France
  • 12.6. Germany
  • 12.7. Israel
  • 12.8. Italy
  • 12.9. Netherlands
  • 12.10. Nigeria
  • 12.11. Norway
  • 12.12. Poland
  • 12.13. Qatar
  • 12.14. Russia
  • 12.15. Saudi Arabia
  • 12.16. South Africa
  • 12.17. Spain
  • 12.18. Sweden
  • 12.19. Switzerland
  • 12.20. Turkey
  • 12.21. United Arab Emirates
  • 12.22. United Kingdom

13. Competitive Landscape

  • 13.1. Market Share Analysis, 2023
  • 13.2. FPNV Positioning Matrix, 2023
  • 13.3. Competitive Scenario Analysis
    • 13.3.1. Cognizant Selected by Alm. Brand Group to Enable Automation Services
    • 13.3.2. NFP Grows West Midlands Presence with Latest Acquisition
    • 13.3.3. Accenture Acquires ON Service GROUP to Help Insurers in Germany Improve Operational Resiliency and Drive Business Growth
    • 13.3.4. NTT DATA UK&I Announces New Sanctions Compliance Service for Specialty and Reinsurance Market
    • 13.3.5. Phoenix Group Expands Strategic Partnership with TCS to Transform Customer Experience
    • 13.3.6. Ushur and Sutherland Enter a Strategic Partnership to Accelerate Experience Transformation for Insurance and Healthcare Industries
    • 13.3.7. Accenture Acquires Blackcomb Consultants to Help Insurance Carriers Accelerate Digital Transformation in the Cloud
    • 13.3.8. AXA UK&I Selects Cognizant as a Technology Partner to Support part of its IT Operations
    • 13.3.9. MIB and Wipro form Strategic Partnership to Transform data Services for the Insurance Industry
  • 13.4. Strategy Analysis & Recommendation

Companies Mentioned

  • 1. Accenture PLC
  • 2. Atos SE
  • 3. Capgemini SE
  • 4. Cogneesol BPO Pvt. Ltd.
  • 5. Cognizant Technology Solutions Corporation
  • 6. Digital Minds BPO Services Inc.
  • 7. DXC Technology Company
  • 8. Eminenture
  • 9. ExlService Holdings, Inc.
  • 10. Firstsource Solutions Limited
  • 11. Fujitsu Limited
  • 12. Fusion Business Solutions (P) Limited
  • 13. Genpact Ltd.
  • 14. HCL Technologies Limited
  • 15. Hinduja Global Solutions Ltd.
  • 16. ICCS
  • 17. illumifin Corporation
  • 18. Infosys Limited
  • 19. International Business Machines Corporation
  • 20. Invensis Technologies Pvt. Ltd.
  • 21. NTT DATA Corporation
  • 22. Oracle Corporation
  • 23. Patra Corporation
  • 24. Rely Services
  • 25. Solartis, LLC
  • 26. Sutherland Global Services, Inc.
  • 27. Tata Consultancy Services
  • 28. Tech Mahindra Limited
  • 29. Wipro Limited
  • 30. WNS (Holdings) Ltd.