音声アナリティクス市場：コンポーネント、組織、最終用途、アプリケーション、展開モード別-2025～2030年の世界予測

音声アナリティクス市場の2023年の市場規模は25億5,000万米ドルで、2024年には31億3,000万米ドルに達すると予測され、CAGR 23.21％で成長し、2030年には110億米ドルに達すると予測されています。

音声アナリティクスは、音声記録を分析して貴重なデータインサイトを抽出するプロセスを含みます。この急速に進歩する技術は、カスタマーサービス、セールス、ヘルスケアなど様々な用途で活用されています。音声アナリティクスの必要性は、顧客とのやり取りをよりよく理解し、顧客体験を向上させ、効率性を改善するためにプロセスを自動化するという需要に後押しされています。音声アナリティクスは、話し言葉による対話からインサイトを発見し、意思決定プロセスをサポートし、業務効率を向上させる能力を企業に提供します。最終用途は、通信、金融、ヘルスケア、小売、ITサービスなど、音声対話のモニタリングと分析が重要となる多様な業界に及びます。

音声アナリティクス市場に影響を与える主な成長要因としては、顧客体験の向上に対する需要の高まり、高度なAI技術の採用の増加、リアルタイムのモニタリングと分析に対するニーズの高まりなどが挙げられます。また、スマートテックやIoTデバイスの普及により、音声アナリティクスの展開可能性が拡大しています。市場における最新の潜在機会は、AIと機械学習を活用してより正確で効率的な音声処理アルゴリズムを開発することと、音声感情分析の機能を拡張して消費者の感情を効果的に捉えることにあります。これらの機会を活用するために、企業は堅牢なAIフレームワークへの投資と既存システムとのシームレスな統合の確保に注力すべきです。

音声アナリティクス市場は、その有望性にもかかわらず、データ・セキュリティに関連するプライバシーの懸念や厳しい規制遵守などの制限に直面しており、普及の妨げとなっています。さらに、さまざまなアクセント、方言、言語を処理する上での課題は、普遍的な適用を実現する上で大きな障壁となります。ビジネス成長のためには、データ保護規制へのコンプライアンスを確保しつつ、多言語対応と自然言語理解の強化をイノベーションの目標とすべきです。また、企業はこれらの課題に効果的に対処するために、セクターを超えたコラボレーションを模索すべきです。全体として、音声アナリティクス市場は大幅な成長を遂げる位置にあるが、現在の限界に対処するための慎重な戦略とイノベーションが、持続的な発展の機会を乗り切る鍵となると思われます。

市場力学：急速に進化する音声アナリティクス市場の主要市場インサイトを公開

音声アナリティクス市場は、需要と供給のダイナミックな相互作用によって変貌を遂げています。このような市場力学の進化を理解することで、企業は十分な情報に基づいた投資決定、戦略的決定の精緻化、そして新たなビジネスチャンスの獲得に備えることができます。こうした動向を包括的に把握することで、企業は政治的、地理的、技術的、社会的、経済的な領域にわたる様々なリスクを軽減することができるとともに、消費者行動とそれが製造コストや購買動向に与える影響をより明確に理解することができます。

• 市場促進要因
  • 代理店の効率を追跡する需要の高まり
  • 顧客とのやり取りから情報を得る需要の高まり
  • リスクと不正検知の重視の高まり
• 市場抑制要因
  • 高い導入コスト
  • ユーザー認証の精度不足
• 市場機会
  • 個人体験を向上させるAIの影響の増大
  • eコマースプラットフォームの増加
• 市場の課題
  • 高価な音声アナリティクスソリューションと予測分析の統合

ポーターの5つの力：音声アナリティクス市場をナビゲートする戦略ツール

ポーターの5つの力フレームワークは、音声アナリティクス市場の競合情勢を理解するための重要なツールです。ポーターのファイブフォース・フレームワークは、企業の競争力を評価し、戦略的機会を探るための明確な手法を提供します。このフレームワークは、企業が市場内の勢力図を評価し、新規事業の収益性を判断するのに役立ちます。これらの洞察により、企業は自社の強みを活かし、弱みに対処し、潜在的な課題を回避することができ、より強靭な市場でのポジショニングを確保することができます。

PESTLE分析：音声アナリティクス市場における外部からの影響の把握

外部マクロ環境要因は、音声アナリティクス市場の業績ダイナミクスを形成する上で極めて重要な役割を果たします。政治的、経済的、社会的、技術的、法的、環境的要因の分析は、これらの影響をナビゲートするために必要な情報を提供します。PESTLE要因を調査することで、企業は潜在的なリスクと機会をよりよく理解することができます。この分析により、企業は規制、消費者の嗜好、経済動向の変化を予測し、先を見越した積極的な意思決定を行う準備ができます。

市場シェア分析音声アナリティクス市場における競合情勢の把握

音声アナリティクス市場の詳細な市場シェア分析により、ベンダーの業績を包括的に評価することができます。企業は、収益、顧客ベース、成長率などの主要指標を比較することで、競争上のポジショニングを明らかにすることができます。この分析により、市場の集中、断片化、統合の動向が明らかになり、ベンダーは競争が激化する中で自社の地位を高める戦略的意思決定を行うために必要な知見を得ることができます。

FPNVポジショニング・マトリックス音声アナリティクス市場におけるベンダーのパフォーマンス評価

FPNVポジショニングマトリックスは、音声アナリティクス市場においてベンダーを評価するための重要なツールです。このマトリックスにより、ビジネス組織はベンダーのビジネス戦略と製品満足度に基づき評価することで、目標に沿った十分な情報に基づいた意思決定を行うことができます。4つの象限によりベンダーを明確かつ的確にセグメント化し、戦略目標に最適なパートナーやソリューションを特定することができます。

戦略分析と推奨音声アナリティクス市場における成功への道筋を描く

音声アナリティクス市場の戦略分析は、世界市場でのプレゼンス強化を目指す企業にとって不可欠です。主要なリソース、能力、業績指標を見直すことで、企業は成長機会を特定し、改善に取り組むことができます。このアプローチにより、競合情勢における課題を克服し、新たなビジネスチャンスを活かして長期的な成功を収めるための体制を整えることができます。

本レポートでは、主要な注目分野を網羅した市場の包括的な分析を提供しています：

1.市場の浸透度：現在の市場環境の詳細なレビュー、主要企業による広範なデータ、市場でのリーチと全体的な影響力の評価。

2.市場の開拓度：新興市場における成長機会を特定し、既存分野における拡大可能性を評価し、将来の成長に向けた戦略的ロードマップを提供します。

3.市場の多様化：最近の製品発売、未開拓の地域、業界の主要な進歩、市場を形成する戦略的投資を分析します。

4.競合の評価と情報：競合情勢を徹底的に分析し、市場シェア、事業戦略、製品ポートフォリオ、認証、規制当局の承認、特許動向、主要企業の技術進歩などを検証します。

5.製品開発およびイノベーション：将来の市場成長を促進すると期待される最先端技術、研究開発活動、製品イノベーションをハイライトしています。

また、利害関係者が十分な情報を得た上で意思決定できるよう、重要な質問にも答えています：

1.現在の市場規模と今後の成長予測は？

2.最高の投資機会を提供する製品、セグメント、地域はどこか？

3.市場を形成する主な技術動向と規制の影響とは？

4.主要ベンダーの市場シェアと競合ポジションは？

5.ベンダーの市場参入・撤退戦略の原動力となる収益源と戦略的機会は何か？

目次

第1章 序文

第2章 調査手法

第3章 エグゼクティブサマリー

第4章 市場の概要

第5章 市場洞察

• 市場力学
  • 促進要因
    • 追跡エージェントの効率性に対する需要の高まり
    • 顧客とのやり取りから情報を得ることへの需要の増加
    • リスクと不正検出の重要性の高まり
  • 抑制要因
    • 導入コストが高い
    • ユーザー認証の精度不足
  • 機会
    • 個人の体験を向上させるAIの影響の増大
    • eコマースプラットフォームの増加
  • 課題
    • 音声アナリティクスソリューションと予測分析の高価な統合
• 市場セグメンテーション分析
• ポーターのファイブフォース分析
• PESTEL分析
  • 政治的
  • 経済
  • 社交
  • 技術的
  • 法律上
  • 環境

第6章 音声アナリティクス市場：コンポーネント別

• サービス
  • コンサルティングサービス
  • マネージドサービス
  • プロフェッショナルサービス
  • サポートとメンテナンス
• ソリューション

第7章 音声アナリティクス市場組織別

• 大企業
• 中小企業

第8章 音声アナリティクス市場：最終用途別

• BFSI
• 政府と防衛
• ヘルスケア
• 小売・eコマース
• 通信

第9章 音声アナリティクス市場：用途別

• 通話モニタリング
• レポートと人材管理
• リスクと不正検出
• セールス＆マーケティング管理
• 感情分析

第10章 音声アナリティクス市場：展開モード別

• クラウド
• オンプレミス

第11章 南北アメリカの音声アナリティクス市場

• アルゼンチン
• ブラジル
• カナダ
• メキシコ
• 米国

第12章 アジア太平洋地域の音声アナリティクス市場

• オーストラリア
• 中国
• インド
• インドネシア
• 日本
• マレーシア
• フィリピン
• シンガポール
• 韓国
• 台湾
• タイ
• ベトナム

第13章 欧州・中東・アフリカの音声アナリティクス市場

• デンマーク
• エジプト
• フィンランド
• フランス
• ドイツ
• イスラエル
• イタリア
• オランダ
• ナイジェリア
• ノルウェー
• ポーランド
• カタール
• ロシア
• サウジアラビア
• 南アフリカ
• スペイン
• スウェーデン
• スイス
• トルコ
• アラブ首長国連邦
• 英国

第14章 競合情勢

• 市場シェア分析2023
• FPNVポジショニングマトリックス, 2023
• 競合シナリオ分析
• 戦略分析と提言

企業一覧

• audEERING GmbH
• Avaya Inc.
• Batvoice Technologies
• Calabrio, Inc.
• Invoca Inc.
• NICE
• SESTEK
• Talkdesk
• The Plum Group, Inc.
• ThoughtSpot, Inc.
• Uniphore
• Verint Systems
• VoiceBase
• Voicesense Ltd.
• Xdroid

LIST OF FIGURES

• FIGURE 1. VOICE ANALYTICS MARKET RESEARCH PROCESS
• FIGURE 2. VOICE ANALYTICS MARKET SIZE, 2023 VS 2030
• FIGURE 3. GLOBAL VOICE ANALYTICS MARKET SIZE, 2018-2030 (USD MILLION)
• FIGURE 4. GLOBAL VOICE ANALYTICS MARKET SIZE, BY REGION, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 5. GLOBAL VOICE ANALYTICS MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 6. GLOBAL VOICE ANALYTICS MARKET SIZE, BY COMPONENTS, 2023 VS 2030 (%)
• FIGURE 7. GLOBAL VOICE ANALYTICS MARKET SIZE, BY COMPONENTS, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 8. GLOBAL VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION, 2023 VS 2030 (%)
• FIGURE 9. GLOBAL VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 10. GLOBAL VOICE ANALYTICS MARKET SIZE, BY END-USE, 2023 VS 2030 (%)
• FIGURE 11. GLOBAL VOICE ANALYTICS MARKET SIZE, BY END-USE, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 12. GLOBAL VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2023 VS 2030 (%)
• FIGURE 13. GLOBAL VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 14. GLOBAL VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2023 VS 2030 (%)
• FIGURE 15. GLOBAL VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 16. AMERICAS VOICE ANALYTICS MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
• FIGURE 17. AMERICAS VOICE ANALYTICS MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 18. UNITED STATES VOICE ANALYTICS MARKET SIZE, BY STATE, 2023 VS 2030 (%)
• FIGURE 19. UNITED STATES VOICE ANALYTICS MARKET SIZE, BY STATE, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 20. ASIA-PACIFIC VOICE ANALYTICS MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
• FIGURE 21. ASIA-PACIFIC VOICE ANALYTICS MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 22. EUROPE, MIDDLE EAST & AFRICA VOICE ANALYTICS MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
• FIGURE 23. EUROPE, MIDDLE EAST & AFRICA VOICE ANALYTICS MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 24. VOICE ANALYTICS MARKET SHARE, BY KEY PLAYER, 2023
• FIGURE 25. VOICE ANALYTICS MARKET, FPNV POSITIONING MATRIX, 2023

LIST OF TABLES

• TABLE 1. VOICE ANALYTICS MARKET SEGMENTATION & COVERAGE
• TABLE 2. UNITED STATES DOLLAR EXCHANGE RATE, 2018-2023
• TABLE 3. GLOBAL VOICE ANALYTICS MARKET SIZE, 2018-2030 (USD MILLION)
• TABLE 4. GLOBAL VOICE ANALYTICS MARKET SIZE, BY REGION, 2018-2030 (USD MILLION)
• TABLE 5. GLOBAL VOICE ANALYTICS MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
• TABLE 6. VOICE ANALYTICS MARKET DYNAMICS
• TABLE 7. GLOBAL VOICE ANALYTICS MARKET SIZE, BY COMPONENTS, 2018-2030 (USD MILLION)
• TABLE 8. GLOBAL VOICE ANALYTICS MARKET SIZE, BY SERVICES, BY REGION, 2018-2030 (USD MILLION)
• TABLE 9. GLOBAL VOICE ANALYTICS MARKET SIZE, BY CONSULTING SERVICES, BY REGION, 2018-2030 (USD MILLION)
• TABLE 10. GLOBAL VOICE ANALYTICS MARKET SIZE, BY MANAGED SERVICES, BY REGION, 2018-2030 (USD MILLION)
• TABLE 11. GLOBAL VOICE ANALYTICS MARKET SIZE, BY PROFESSIONAL SERVICES, BY REGION, 2018-2030 (USD MILLION)
• TABLE 12. GLOBAL VOICE ANALYTICS MARKET SIZE, BY SUPPORT & MAINTENANCE, BY REGION, 2018-2030 (USD MILLION)
• TABLE 13. GLOBAL VOICE ANALYTICS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 14. GLOBAL VOICE ANALYTICS MARKET SIZE, BY SOLUTION, BY REGION, 2018-2030 (USD MILLION)
• TABLE 15. GLOBAL VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
• TABLE 16. GLOBAL VOICE ANALYTICS MARKET SIZE, BY LARGE ENTERPRISES, BY REGION, 2018-2030 (USD MILLION)
• TABLE 17. GLOBAL VOICE ANALYTICS MARKET SIZE, BY SMALL & MEDIUM ENTERPRISES, BY REGION, 2018-2030 (USD MILLION)
• TABLE 18. GLOBAL VOICE ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 19. GLOBAL VOICE ANALYTICS MARKET SIZE, BY BFSI, BY REGION, 2018-2030 (USD MILLION)
• TABLE 20. GLOBAL VOICE ANALYTICS MARKET SIZE, BY GOVERNMENT & DEFENSE, BY REGION, 2018-2030 (USD MILLION)
• TABLE 21. GLOBAL VOICE ANALYTICS MARKET SIZE, BY HEALTHCARE, BY REGION, 2018-2030 (USD MILLION)
• TABLE 22. GLOBAL VOICE ANALYTICS MARKET SIZE, BY RETAIL & E-COMMERCE, BY REGION, 2018-2030 (USD MILLION)
• TABLE 23. GLOBAL VOICE ANALYTICS MARKET SIZE, BY TELECOMMUNICATION, BY REGION, 2018-2030 (USD MILLION)
• TABLE 24. GLOBAL VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 25. GLOBAL VOICE ANALYTICS MARKET SIZE, BY CALL MONITORING, BY REGION, 2018-2030 (USD MILLION)
• TABLE 26. GLOBAL VOICE ANALYTICS MARKET SIZE, BY REPORTING & WORKFORCE MANAGEMENT, BY REGION, 2018-2030 (USD MILLION)
• TABLE 27. GLOBAL VOICE ANALYTICS MARKET SIZE, BY RISK & FRAUD DETECTION, BY REGION, 2018-2030 (USD MILLION)
• TABLE 28. GLOBAL VOICE ANALYTICS MARKET SIZE, BY SALES & MARKETING MANAGEMENT, BY REGION, 2018-2030 (USD MILLION)
• TABLE 29. GLOBAL VOICE ANALYTICS MARKET SIZE, BY SENTIMENT ANALYSIS, BY REGION, 2018-2030 (USD MILLION)
• TABLE 30. GLOBAL VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
• TABLE 31. GLOBAL VOICE ANALYTICS MARKET SIZE, BY CLOUD, BY REGION, 2018-2030 (USD MILLION)
• TABLE 32. GLOBAL VOICE ANALYTICS MARKET SIZE, BY ON-PREMISE, BY REGION, 2018-2030 (USD MILLION)
• TABLE 33. AMERICAS VOICE ANALYTICS MARKET SIZE, BY COMPONENTS, 2018-2030 (USD MILLION)
• TABLE 34. AMERICAS VOICE ANALYTICS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 35. AMERICAS VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
• TABLE 36. AMERICAS VOICE ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 37. AMERICAS VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 38. AMERICAS VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
• TABLE 39. AMERICAS VOICE ANALYTICS MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
• TABLE 40. ARGENTINA VOICE ANALYTICS MARKET SIZE, BY COMPONENTS, 2018-2030 (USD MILLION)
• TABLE 41. ARGENTINA VOICE ANALYTICS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 42. ARGENTINA VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
• TABLE 43. ARGENTINA VOICE ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 44. ARGENTINA VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 45. ARGENTINA VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
• TABLE 46. BRAZIL VOICE ANALYTICS MARKET SIZE, BY COMPONENTS, 2018-2030 (USD MILLION)
• TABLE 47. BRAZIL VOICE ANALYTICS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 48. BRAZIL VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
• TABLE 49. BRAZIL VOICE ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 50. BRAZIL VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 51. BRAZIL VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
• TABLE 52. CANADA VOICE ANALYTICS MARKET SIZE, BY COMPONENTS, 2018-2030 (USD MILLION)
• TABLE 53. CANADA VOICE ANALYTICS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 54. CANADA VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
• TABLE 55. CANADA VOICE ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 56. CANADA VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 57. CANADA VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
• TABLE 58. MEXICO VOICE ANALYTICS MARKET SIZE, BY COMPONENTS, 2018-2030 (USD MILLION)
• TABLE 59. MEXICO VOICE ANALYTICS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 60. MEXICO VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
• TABLE 61. MEXICO VOICE ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 62. MEXICO VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 63. MEXICO VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
• TABLE 64. UNITED STATES VOICE ANALYTICS MARKET SIZE, BY COMPONENTS, 2018-2030 (USD MILLION)
• TABLE 65. UNITED STATES VOICE ANALYTICS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 66. UNITED STATES VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
• TABLE 67. UNITED STATES VOICE ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 68. UNITED STATES VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 69. UNITED STATES VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
• TABLE 70. UNITED STATES VOICE ANALYTICS MARKET SIZE, BY STATE, 2018-2030 (USD MILLION)
• TABLE 71. ASIA-PACIFIC VOICE ANALYTICS MARKET SIZE, BY COMPONENTS, 2018-2030 (USD MILLION)
• TABLE 72. ASIA-PACIFIC VOICE ANALYTICS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 73. ASIA-PACIFIC VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
• TABLE 74. ASIA-PACIFIC VOICE ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 75. ASIA-PACIFIC VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 76. ASIA-PACIFIC VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
• TABLE 77. ASIA-PACIFIC VOICE ANALYTICS MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
• TABLE 78. AUSTRALIA VOICE ANALYTICS MARKET SIZE, BY COMPONENTS, 2018-2030 (USD MILLION)
• TABLE 79. AUSTRALIA VOICE ANALYTICS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 80. AUSTRALIA VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
• TABLE 81. AUSTRALIA VOICE ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 82. AUSTRALIA VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 83. AUSTRALIA VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
• TABLE 84. CHINA VOICE ANALYTICS MARKET SIZE, BY COMPONENTS, 2018-2030 (USD MILLION)
• TABLE 85. CHINA VOICE ANALYTICS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 86. CHINA VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
• TABLE 87. CHINA VOICE ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 88. CHINA VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 89. CHINA VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
• TABLE 90. INDIA VOICE ANALYTICS MARKET SIZE, BY COMPONENTS, 2018-2030 (USD MILLION)
• TABLE 91. INDIA VOICE ANALYTICS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 92. INDIA VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
• TABLE 93. INDIA VOICE ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 94. INDIA VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 95. INDIA VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
• TABLE 96. INDONESIA VOICE ANALYTICS MARKET SIZE, BY COMPONENTS, 2018-2030 (USD MILLION)
• TABLE 97. INDONESIA VOICE ANALYTICS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 98. INDONESIA VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
• TABLE 99. INDONESIA VOICE ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 100. INDONESIA VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 101. INDONESIA VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
• TABLE 102. JAPAN VOICE ANALYTICS MARKET SIZE, BY COMPONENTS, 2018-2030 (USD MILLION)
• TABLE 103. JAPAN VOICE ANALYTICS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 104. JAPAN VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
• TABLE 105. JAPAN VOICE ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 106. JAPAN VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 107. JAPAN VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
• TABLE 108. MALAYSIA VOICE ANALYTICS MARKET SIZE, BY COMPONENTS, 2018-2030 (USD MILLION)
• TABLE 109. MALAYSIA VOICE ANALYTICS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 110. MALAYSIA VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
• TABLE 111. MALAYSIA VOICE ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 112. MALAYSIA VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 113. MALAYSIA VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
• TABLE 114. PHILIPPINES VOICE ANALYTICS MARKET SIZE, BY COMPONENTS, 2018-2030 (USD MILLION)
• TABLE 115. PHILIPPINES VOICE ANALYTICS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 116. PHILIPPINES VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
• TABLE 117. PHILIPPINES VOICE ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 118. PHILIPPINES VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 119. PHILIPPINES VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
• TABLE 120. SINGAPORE VOICE ANALYTICS MARKET SIZE, BY COMPONENTS, 2018-2030 (USD MILLION)
• TABLE 121. SINGAPORE VOICE ANALYTICS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 122. SINGAPORE VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
• TABLE 123. SINGAPORE VOICE ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 124. SINGAPORE VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 125. SINGAPORE VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
• TABLE 126. SOUTH KOREA VOICE ANALYTICS MARKET SIZE, BY COMPONENTS, 2018-2030 (USD MILLION)
• TABLE 127. SOUTH KOREA VOICE ANALYTICS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 128. SOUTH KOREA VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
• TABLE 129. SOUTH KOREA VOICE ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 130. SOUTH KOREA VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 131. SOUTH KOREA VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
• TABLE 132. TAIWAN VOICE ANALYTICS MARKET SIZE, BY COMPONENTS, 2018-2030 (USD MILLION)
• TABLE 133. TAIWAN VOICE ANALYTICS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 134. TAIWAN VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
• TABLE 135. TAIWAN VOICE ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 136. TAIWAN VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 137. TAIWAN VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
• TABLE 138. THAILAND VOICE ANALYTICS MARKET SIZE, BY COMPONENTS, 2018-2030 (USD MILLION)
• TABLE 139. THAILAND VOICE ANALYTICS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 140. THAILAND VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
• TABLE 141. THAILAND VOICE ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 142. THAILAND VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 143. THAILAND VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
• TABLE 144. VIETNAM VOICE ANALYTICS MARKET SIZE, BY COMPONENTS, 2018-2030 (USD MILLION)
• TABLE 145. VIETNAM VOICE ANALYTICS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 146. VIETNAM VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
• TABLE 147. VIETNAM VOICE ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 148. VIETNAM VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 149. VIETNAM VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
• TABLE 150. EUROPE, MIDDLE EAST & AFRICA VOICE ANALYTICS MARKET SIZE, BY COMPONENTS, 2018-2030 (USD MILLION)
• TABLE 151. EUROPE, MIDDLE EAST & AFRICA VOICE ANALYTICS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 152. EUROPE, MIDDLE EAST & AFRICA VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
• TABLE 153. EUROPE, MIDDLE EAST & AFRICA VOICE ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 154. EUROPE, MIDDLE EAST & AFRICA VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 155. EUROPE, MIDDLE EAST & AFRICA VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
• TABLE 156. EUROPE, MIDDLE EAST & AFRICA VOICE ANALYTICS MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
• TABLE 157. DENMARK VOICE ANALYTICS MARKET SIZE, BY COMPONENTS, 2018-2030 (USD MILLION)
• TABLE 158. DENMARK VOICE ANALYTICS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 159. DENMARK VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
• TABLE 160. DENMARK VOICE ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 161. DENMARK VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 162. DENMARK VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
• TABLE 163. EGYPT VOICE ANALYTICS MARKET SIZE, BY COMPONENTS, 2018-2030 (USD MILLION)
• TABLE 164. EGYPT VOICE ANALYTICS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 165. EGYPT VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
• TABLE 166. EGYPT VOICE ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 167. EGYPT VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 168. EGYPT VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
• TABLE 169. FINLAND VOICE ANALYTICS MARKET SIZE, BY COMPONENTS, 2018-2030 (USD MILLION)
• TABLE 170. FINLAND VOICE ANALYTICS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 171. FINLAND VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
• TABLE 172. FINLAND VOICE ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 173. FINLAND VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 174. FINLAND VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
• TABLE 175. FRANCE VOICE ANALYTICS MARKET SIZE, BY COMPONENTS, 2018-2030 (USD MILLION)
• TABLE 176. FRANCE VOICE ANALYTICS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 177. FRANCE VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
• TABLE 178. FRANCE VOICE ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 179. FRANCE VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 180. FRANCE VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
• TABLE 181. GERMANY VOICE ANALYTICS MARKET SIZE, BY COMPONENTS, 2018-2030 (USD MILLION)
• TABLE 182. GERMANY VOICE ANALYTICS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 183. GERMANY VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
• TABLE 184. GERMANY VOICE ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 185. GERMANY VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 186. GERMANY VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
• TABLE 187. ISRAEL VOICE ANALYTICS MARKET SIZE, BY COMPONENTS, 2018-2030 (USD MILLION)
• TABLE 188. ISRAEL VOICE ANALYTICS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 189. ISRAEL VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
• TABLE 190. ISRAEL VOICE ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 191. ISRAEL VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 192. ISRAEL VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
• TABLE 193. ITALY VOICE ANALYTICS MARKET SIZE, BY COMPONENTS, 2018-2030 (USD MILLION)
• TABLE 194. ITALY VOICE ANALYTICS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 195. ITALY VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
• TABLE 196. ITALY VOICE ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 197. ITALY VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 198. ITALY VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
• TABLE 199. NETHERLANDS VOICE ANALYTICS MARKET SIZE, BY COMPONENTS, 2018-2030 (USD MILLION)
• TABLE 200. NETHERLANDS VOICE ANALYTICS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 201. NETHERLANDS VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
• TABLE 202. NETHERLANDS VOICE ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 203. NETHERLANDS VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 204. NETHERLANDS VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
• TABLE 205. NIGERIA VOICE ANALYTICS MARKET SIZE, BY COMPONENTS, 2018-2030 (USD MILLION)
• TABLE 206. NIGERIA VOICE ANALYTICS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 207. NIGERIA VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
• TABLE 208. NIGERIA VOICE ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 209. NIGERIA VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 210. NIGERIA VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
• TABLE 211. NORWAY VOICE ANALYTICS MARKET SIZE, BY COMPONENTS, 2018-2030 (USD MILLION)
• TABLE 212. NORWAY VOICE ANALYTICS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 213. NORWAY VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
• TABLE 214. NORWAY VOICE ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 215. NORWAY VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 216. NORWAY VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
• TABLE 217. POLAND VOICE ANALYTICS MARKET SIZE, BY COMPONENTS, 2018-2030 (USD MILLION)
• TABLE 218. POLAND VOICE ANALYTICS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 219. POLAND VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
• TABLE 220. POLAND VOICE ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 221. POLAND VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 222. POLAND VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
• TABLE 223. QATAR VOICE ANALYTICS MARKET SIZE, BY COMPONENTS, 2018-2030 (USD MILLION)
• TABLE 224. QATAR VOICE ANALYTICS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 225. QATAR VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
• TABLE 226. QATAR VOICE ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 227. QATAR VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 228. QATAR VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
• TABLE 229. RUSSIA VOICE ANALYTICS MARKET SIZE, BY COMPONENTS, 2018-2030 (USD MILLION)
• TABLE 230. RUSSIA VOICE ANALYTICS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 231. RUSSIA VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
• TABLE 232. RUSSIA VOICE ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 233. RUSSIA VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 234. RUSSIA VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
• TABLE 235. SAUDI ARABIA VOICE ANALYTICS MARKET SIZE, BY COMPONENTS, 2018-2030 (USD MILLION)
• TABLE 236. SAUDI ARABIA VOICE ANALYTICS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 237. SAUDI ARABIA VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
• TABLE 238. SAUDI ARABIA VOICE ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 239. SAUDI ARABIA VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 240. SAUDI ARABIA VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
• TABLE 241. SOUTH AFRICA VOICE ANALYTICS MARKET SIZE, BY COMPONENTS, 2018-2030 (USD MILLION)
• TABLE 242. SOUTH AFRICA VOICE ANALYTICS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 243. SOUTH AFRICA VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
• TABLE 244. SOUTH AFRICA VOICE ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 245. SOUTH AFRICA VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 246. SOUTH AFRICA VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
• TABLE 247. SPAIN VOICE ANALYTICS MARKET SIZE, BY COMPONENTS, 2018-2030 (USD MILLION)
• TABLE 248. SPAIN VOICE ANALYTICS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 249. SPAIN VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
• TABLE 250. SPAIN VOICE ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 251. SPAIN VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 252. SPAIN VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
• TABLE 253. SWEDEN VOICE ANALYTICS MARKET SIZE, BY COMPONENTS, 2018-2030 (USD MILLION)
• TABLE 254. SWEDEN VOICE ANALYTICS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 255. SWEDEN VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
• TABLE 256. SWEDEN VOICE ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 257. SWEDEN VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 258. SWEDEN VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
• TABLE 259. SWITZERLAND VOICE ANALYTICS MARKET SIZE, BY COMPONENTS, 2018-2030 (USD MILLION)
• TABLE 260. SWITZERLAND VOICE ANALYTICS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 261. SWITZERLAND VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
• TABLE 262. SWITZERLAND VOICE ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 263. SWITZERLAND VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 264. SWITZERLAND VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
• TABLE 265. TURKEY VOICE ANALYTICS MARKET SIZE, BY COMPONENTS, 2018-2030 (USD MILLION)
• TABLE 266. TURKEY VOICE ANALYTICS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 267. TURKEY VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
• TABLE 268. TURKEY VOICE ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 269. TURKEY VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 270. TURKEY VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
• TABLE 271. UNITED ARAB EMIRATES VOICE ANALYTICS MARKET SIZE, BY COMPONENTS, 2018-2030 (USD MILLION)
• TABLE 272. UNITED ARAB EMIRATES VOICE ANALYTICS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 273. UNITED ARAB EMIRATES VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
• TABLE 274. UNITED ARAB EMIRATES VOICE ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 275. UNITED ARAB EMIRATES VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 276. UNITED ARAB EMIRATES VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
• TABLE 277. UNITED KINGDOM VOICE ANALYTICS MARKET SIZE, BY COMPONENTS, 2018-2030 (USD MILLION)
• TABLE 278. UNITED KINGDOM VOICE ANALYTICS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 279. UNITED KINGDOM VOICE ANALYTICS MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
• TABLE 280. UNITED KINGDOM VOICE ANALYTICS MARKET SIZE, BY END-USE, 2018-2030 (USD MILLION)
• TABLE 281. UNITED KINGDOM VOICE ANALYTICS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 282. UNITED KINGDOM VOICE ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
• TABLE 283. VOICE ANALYTICS MARKET SHARE, BY KEY PLAYER, 2023
• TABLE 284. VOICE ANALYTICS MARKET, FPNV POSITIONING MATRIX, 2023

The Voice Analytics Market was valued at USD 2.55 billion in 2023, expected to reach USD 3.13 billion in 2024, and is projected to grow at a CAGR of 23.21%, to USD 11.00 billion by 2030.

Voice analytics involves the process of analyzing voice recordings to extract valuable data insights. This rapidly advancing technology is utilized in various applications such as customer service, sales, and healthcare. The necessity for voice analytics is driven by the demand for better understanding of customer interactions, enhancing customer experience, and automating processes to improve efficiency. It offers businesses the ability to uncover insights from spoken dialogue, thus supporting decision-making processes and improving operational efficiencies. The end-use scope spans diverse industries, including telecommunications, finance, healthcare, retail, and IT services, where the ability to monitor and analyze vocal interactions is crucial.

Key growth factors influencing the voice analytics market include the rise in demand for enhanced customer experience, the increasing adoption of advanced AI technologies, and the growing need for real-time monitoring and analytics. Additionally, the proliferation of smart tech and IoT devices has expanded the deployment possibilities for voice analytics. The latest potential opportunities in the market lie in leveraging AI and machine learning to develop more accurate and efficient voice processing algorithms, as well as expanding capabilities in voice emotion analytics to capture consumer sentiment effectively. To capitalize on these opportunities, businesses should focus on investing in robust AI frameworks and ensuring seamless integration with existing systems.

Despite its promise, the voice analytics market faces limitations such as privacy concerns related to data security and stringent regulatory compliances, which can hinder widespread adoption. Furthermore, challenges in processing varied accents, dialects, and languages pose significant barriers to achieving universal applicability. For business growth, innovation should target the enhancement of multi-lingual support and natural language understanding while ensuring compliance with data protection regulations. Companies should also explore cross-sector collaborations to address these challenges effectively. Overall, the voice analytics market is positioned for substantial growth, but careful strategy and innovation in addressing current limitations will be key in navigating opportunities for sustained development.

Market Dynamics: Unveiling Key Market Insights in the Rapidly Evolving Voice Analytics Market

The Voice Analytics Market is undergoing transformative changes driven by a dynamic interplay of supply and demand factors. Understanding these evolving market dynamics prepares business organizations to make informed investment decisions, refine strategic decisions, and seize new opportunities. By gaining a comprehensive view of these trends, business organizations can mitigate various risks across political, geographic, technical, social, and economic domains while also gaining a clearer understanding of consumer behavior and its impact on manufacturing costs and purchasing trends.

• Market Drivers
  • Growing demand for tracking agents' efficiency
  • Increasing demand to gain information from customer interactions
  • Rising emphasis on risk and fraud detection
• Market Restraints
  • High implementation costs
  • Lack of accuracy in user authentication
• Market Opportunities
  • Increasing impact of AI to improve individual experience
  • Rising number of e-commerce platforms
• Market Challenges
  • Expensive integration of voice analytics solutions with predictive analytics

Porter's Five Forces: A Strategic Tool for Navigating the Voice Analytics Market

Porter's five forces framework is a critical tool for understanding the competitive landscape of the Voice Analytics Market. It offers business organizations with a clear methodology for evaluating their competitive positioning and exploring strategic opportunities. This framework helps businesses assess the power dynamics within the market and determine the profitability of new ventures. With these insights, business organizations can leverage their strengths, address weaknesses, and avoid potential challenges, ensuring a more resilient market positioning.

PESTLE Analysis: Navigating External Influences in the Voice Analytics Market

External macro-environmental factors play a pivotal role in shaping the performance dynamics of the Voice Analytics Market. Political, Economic, Social, Technological, Legal, and Environmental factors analysis provides the necessary information to navigate these influences. By examining PESTLE factors, businesses can better understand potential risks and opportunities. This analysis enables business organizations to anticipate changes in regulations, consumer preferences, and economic trends, ensuring they are prepared to make proactive, forward-thinking decisions.

Market Share Analysis: Understanding the Competitive Landscape in the Voice Analytics Market

A detailed market share analysis in the Voice Analytics Market provides a comprehensive assessment of vendors' performance. Companies can identify their competitive positioning by comparing key metrics, including revenue, customer base, and growth rates. This analysis highlights market concentration, fragmentation, and trends in consolidation, offering vendors the insights required to make strategic decisions that enhance their position in an increasingly competitive landscape.

FPNV Positioning Matrix: Evaluating Vendors' Performance in the Voice Analytics Market

The Forefront, Pathfinder, Niche, Vital (FPNV) Positioning Matrix is a critical tool for evaluating vendors within the Voice Analytics Market. This matrix enables business organizations to make well-informed decisions that align with their goals by assessing vendors based on their business strategy and product satisfaction. The four quadrants provide a clear and precise segmentation of vendors, helping users identify the right partners and solutions that best fit their strategic objectives.

Strategy Analysis & Recommendation: Charting a Path to Success in the Voice Analytics Market

A strategic analysis of the Voice Analytics Market is essential for businesses looking to strengthen their global market presence. By reviewing key resources, capabilities, and performance indicators, business organizations can identify growth opportunities and work toward improvement. This approach helps businesses navigate challenges in the competitive landscape and ensures they are well-positioned to capitalize on newer opportunities and drive long-term success.

Key Company Profiles

The report delves into recent significant developments in the Voice Analytics Market, highlighting leading vendors and their innovative profiles. These include audEERING GmbH, Avaya Inc., Batvoice Technologies, Calabrio, Inc., Invoca Inc., NICE, SESTEK, Talkdesk, The Plum Group, Inc., ThoughtSpot, Inc., Uniphore, Verint Systems, VoiceBase, Voicesense Ltd., and Xdroid.

Market Segmentation & Coverage

This research report categorizes the Voice Analytics Market to forecast the revenues and analyze trends in each of the following sub-markets:

• Based on Components, market is studied across Services and Solution. The Services is further studied across Consulting Services, Managed Services, Professional Services, and Support & Maintenance.
• Based on Organization, market is studied across Large Enterprises and Small & Medium Enterprises.
• Based on End-Use, market is studied across BFSI, Government & Defense, Healthcare, Retail & e-Commerce, and Telecommunication.
• Based on Application, market is studied across Call Monitoring, Reporting & Workforce Management, Risk & Fraud Detection, Sales & Marketing Management, and Sentiment Analysis.
• Based on Deployment Mode, market is studied across Cloud and On-Premise.
• Based on Region, market is studied across Americas, Asia-Pacific, and Europe, Middle East & Africa. The Americas is further studied across Argentina, Brazil, Canada, Mexico, and United States. The United States is further studied across California, Florida, Illinois, New York, Ohio, Pennsylvania, and Texas. The Asia-Pacific is further studied across Australia, China, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, and Vietnam. The Europe, Middle East & Africa is further studied across Denmark, Egypt, Finland, France, Germany, Israel, Italy, Netherlands, Nigeria, Norway, Poland, Qatar, Russia, Saudi Arabia, South Africa, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, and United Kingdom.

The report offers a comprehensive analysis of the market, covering key focus areas:

1. Market Penetration: A detailed review of the current market environment, including extensive data from top industry players, evaluating their market reach and overall influence.

2. Market Development: Identifies growth opportunities in emerging markets and assesses expansion potential in established sectors, providing a strategic roadmap for future growth.

3. Market Diversification: Analyzes recent product launches, untapped geographic regions, major industry advancements, and strategic investments reshaping the market.

4. Competitive Assessment & Intelligence: Provides a thorough analysis of the competitive landscape, examining market share, business strategies, product portfolios, certifications, regulatory approvals, patent trends, and technological advancements of key players.

5. Product Development & Innovation: Highlights cutting-edge technologies, R&D activities, and product innovations expected to drive future market growth.

The report also answers critical questions to aid stakeholders in making informed decisions:

1. What is the current market size, and what is the forecasted growth?

2. Which products, segments, and regions offer the best investment opportunities?

3. What are the key technology trends and regulatory influences shaping the market?

4. How do leading vendors rank in terms of market share and competitive positioning?

5. What revenue sources and strategic opportunities drive vendors' market entry or exit strategies?

Table of Contents

1. Preface

• 1.1. Objectives of the Study
• 1.2. Market Segmentation & Coverage
• 1.3. Years Considered for the Study
• 1.4. Currency & Pricing
• 1.5. Language
• 1.6. Stakeholders

2. Research Methodology

• 2.1. Define: Research Objective
• 2.2. Determine: Research Design
• 2.3. Prepare: Research Instrument
• 2.4. Collect: Data Source
• 2.5. Analyze: Data Interpretation
• 2.6. Formulate: Data Verification
• 2.7. Publish: Research Report
• 2.8. Repeat: Report Update

3. Executive Summary

4. Market Overview

5. Market Insights

• 5.1. Market Dynamics
  • 5.1.1. Drivers
    • 5.1.1.1. Growing demand for tracking agents' efficiency
    • 5.1.1.2. Increasing demand to gain information from customer interactions
    • 5.1.1.3. Rising emphasis on risk and fraud detection
  • 5.1.2. Restraints
    • 5.1.2.1. High implementation costs
    • 5.1.2.2. Lack of accuracy in user authentication
  • 5.1.3. Opportunities
    • 5.1.3.1. Increasing impact of AI to improve individual experience
    • 5.1.3.2. Rising number of e-commerce platforms
  • 5.1.4. Challenges
    • 5.1.4.1. Expensive integration of voice analytics solutions with predictive analytics
• 5.2. Market Segmentation Analysis
• 5.3. Porter's Five Forces Analysis
  • 5.3.1. Threat of New Entrants
  • 5.3.2. Threat of Substitutes
  • 5.3.3. Bargaining Power of Customers
  • 5.3.4. Bargaining Power of Suppliers
  • 5.3.5. Industry Rivalry
• 5.4. PESTLE Analysis
  • 5.4.1. Political
  • 5.4.2. Economic
  • 5.4.3. Social
  • 5.4.4. Technological
  • 5.4.5. Legal
  • 5.4.6. Environmental

6. Voice Analytics Market, by Components

• 6.1. Introduction
• 6.2. Services
  • 6.2.1. Consulting Services
  • 6.2.2. Managed Services
  • 6.2.3. Professional Services
  • 6.2.4. Support & Maintenance
• 6.3. Solution

7. Voice Analytics Market, by Organization

• 7.1. Introduction
• 7.2. Large Enterprises
• 7.3. Small & Medium Enterprises

8. Voice Analytics Market, by End-Use

• 8.1. Introduction
• 8.2. BFSI
• 8.3. Government & Defense
• 8.4. Healthcare
• 8.5. Retail & e-Commerce
• 8.6. Telecommunication

9. Voice Analytics Market, by Application

• 9.1. Introduction
• 9.2. Call Monitoring
• 9.3. Reporting & Workforce Management
• 9.4. Risk & Fraud Detection
• 9.5. Sales & Marketing Management
• 9.6. Sentiment Analysis

10. Voice Analytics Market, by Deployment Mode

• 10.1. Introduction
• 10.2. Cloud
• 10.3. On-Premise

11. Americas Voice Analytics Market

• 11.1. Introduction
• 11.2. Argentina
• 11.3. Brazil
• 11.4. Canada
• 11.5. Mexico
• 11.6. United States

12. Asia-Pacific Voice Analytics Market

• 12.1. Introduction
• 12.2. Australia
• 12.3. China
• 12.4. India
• 12.5. Indonesia
• 12.6. Japan
• 12.7. Malaysia
• 12.8. Philippines
• 12.9. Singapore
• 12.10. South Korea
• 12.11. Taiwan
• 12.12. Thailand
• 12.13. Vietnam

13. Europe, Middle East & Africa Voice Analytics Market

• 13.1. Introduction
• 13.2. Denmark
• 13.3. Egypt
• 13.4. Finland
• 13.5. France
• 13.6. Germany
• 13.7. Israel
• 13.8. Italy
• 13.9. Netherlands
• 13.10. Nigeria
• 13.11. Norway
• 13.12. Poland
• 13.13. Qatar
• 13.14. Russia
• 13.15. Saudi Arabia
• 13.16. South Africa
• 13.17. Spain
• 13.18. Sweden
• 13.19. Switzerland
• 13.20. Turkey
• 13.21. United Arab Emirates
• 13.22. United Kingdom

14. Competitive Landscape

• 14.1. Market Share Analysis, 2023
• 14.2. FPNV Positioning Matrix, 2023
• 14.3. Competitive Scenario Analysis
• 14.4. Strategy Analysis & Recommendation

Companies Mentioned

• 1. audEERING GmbH
• 2. Avaya Inc.
• 3. Batvoice Technologies
• 4. Calabrio, Inc.
• 5. Invoca Inc.
• 6. NICE
• 7. SESTEK
• 8. Talkdesk
• 9. The Plum Group, Inc.
• 10. ThoughtSpot, Inc.
• 11. Uniphore
• 12. Verint Systems
• 13. VoiceBase
• 14. Voicesense Ltd.
• 15. Xdroid