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キュー管理システム市場：提供別、展開モデル別、モード別、用途別、業種別、地域別、2025-2033年

Queue Management System Market Report by Offering, Deployment Model, Mode, Application, Industry Vertical, and Region 2025-2033

出版日
発行
IMARC
ページ情報
英文 145 Pages
納期
2～3営業日
カスタマイズ可能
価格
価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=146.99円
キュー管理システム市場：提供別、展開モデル別、モード別、用途別、業種別、地域別、2025-2033年
出版日: 2025年03月01日
発行: IMARC
ページ情報: 英文 145 Pages
納期: 2～3営業日
GIIご利用のメリット
  • 全表示
  • 概要
  • 図表
  • 目次
概要

キュー管理システム市場の世界市場規模は2024年に5億9,840万米ドルに達しました。今後、IMARC Groupは、市場は2033年までに8億6,130万米ドルに達し、2025年から2033年にかけて3.92%の成長率（CAGR）を示すと予測しています。ヘルスケア業界では、患者からの問い合わせを簡単に処理し、病気の蔓延を防ぐために導入が進んでおり、顧客エンゲージメントを高めるための利用が増加し、顧客トラフィックを管理する需要が高まっていることが、市場を牽引する主な要因の1つとなっています。

キュー管理システムシステムは、待ち行列の管理と整理のプロセスを合理化するために設計されたソフトウェアベースのソリューションです。待ち行列のパフォーマンスやパターン、顧客の流れや行動、サービス指標に関するデータや分析を生成します。待ち行列の待ち時間をリアルタイムで更新し、顧客とのやり取りを管理します。また、サービスの透明性を高め、待ち時間の間の個人の不安やフラストレーションを軽減します。顧客ロイヤルティと維持率を高め、サービス提供のパーソナライズを改善します。キュー管理システムシステムは、顧客体験の向上、サービス効率の最適化、待ち時間の短縮を支援します。スタッフの生産性を向上させることで、スタッフはより顧客の誘導に集中することができます。このほか、ビジネスの収益性を高め、コミュニケーションを合理化する上でも有益です。その結果、キュー管理システムシステムは、ヘルスケア、IT・通信、旅行・ホスピタリティ、エネルギー・公共事業など、世界中の産業で広く採用されています。

キュー管理システムの市場動向：

現在、ヘルスケア業界では、患者からの問い合わせを容易に処理し、個人間の病気の蔓延を防ぐために、キュー管理システムの採用が増加しており、市場の成長を支える重要な要因の一つとなっています。これに加えて、店舗での生産性を高めるために顧客の往来や移動を管理するキュー管理システムへの需要が高まっていることも、市場にプラスの影響を与えています。さらに、顧客エンゲージメントを強化するためのキュー管理システムシステムの利用増加が、業界の投資家に有利な成長機会を提供しています。これとは別に、個人の時間を節約する費用対効果が高く効率的な待ち行列ソリューションに対する需要が世界中で高まっています。これは、店舗の過密状態を回避するためのキュー管理システムシステムの採用増加と相まって、市場の成長を促しています。さらに、リアルタイムの警告や通知を提供する人工知能（AI）や分析などの先進技術の台頭が高まっていることも、市場の成長に寄与しています。さらに、意思決定の改善に役立つ顧客の流れを特定するためのキュー管理システムシステムに対する需要の高まりは、良好な市場見通しを提供しています。さらに、顧客に次の利用しやすいカウンターへの移動を自動的に要求する自動キュー管理システムシステムの採用が増加していることが、市場の成長を促進しています。

本レポートで扱う主な質問

  • 世界のキュー管理システムの市場はこれまでどのように推移してきたのか？
  • キュー管理システムの市場の世界市場における促進要因、抑制要因、機会は何か？
  • 各促進要因、抑制要因、機会が世界のキュー管理システムの市場に与える影響は？
  • 主要な地域市場とは？
  • 最も魅力的なキュー管理システムの市場はどの国か？
  • 提供に基づく市場内訳は？
  • キュー管理システムの市場で最も魅力的な提供は？
  • 展開モデルに基づく市場内訳は？
  • キュー管理システムの市場で最も魅力的な展開モデルはどれか？
  • モード別の市場内訳は？
  • キュー管理システムの市場で最も魅力的なモードは？
  • 用途別の市場内訳は？
  • キュー管理システムの市場で最も魅力的な用途は？
  • 業種別の市場内訳は？
  • キュー管理システムの市場で最も魅力的な業種は？
  • 世界のキュー管理システムの市場の競合構造は？
  • 世界のキュー管理システムの市場における主要プレイヤー/企業は？

目次

第1章 序文

第2章 調査範囲と調査手法

  • 調査の目的
  • ステークホルダー
  • データソース
    • 一次情報
    • 二次情報
  • 市場推定
    • ボトムアップアプローチ
    • トップダウンアプローチ
  • 調査手法

第3章 エグゼクティブサマリー

第4章 イントロダクション

  • 概要
  • 主要業界動向

第5章 世界のキュー管理システム市場

  • 市場概要
  • 市場実績
  • COVID-19の影響
  • 市場予測

第6章 市場内訳：提供別

  • ソリューション
    • 主要セグメント
      • ハードウェア
      • ソフトウェア
  • サービス
    • 主要セグメント
      • プロフェッショナルサービス
      • マネージドサービス

第7章 市場内訳：展開モデル別

  • オンプレミス
  • クラウドベース

第8章 市場内訳：モード別

  • バーチャルキューイング
  • リニアキューイング

第9章 市場内訳：用途別

  • レポートと分析
  • リアルタイム監視
  • 予約管理
  • 顧客サービス
  • クエリ処理
  • 店舗管理
  • その他

第10章 市場内訳：業種別

  • BFSI
  • 小売・消費財
  • ヘルスケアとライフサイエンス
  • 政府および公共部門
  • ITおよび通信
  • 旅行とホスピタリティ
  • エネルギーと公共事業
  • その他

第11章 市場内訳：地域別

  • 北米
    • 米国
    • カナダ
  • アジア太平洋地域
    • 中国
    • 日本
    • インド
    • 韓国
    • オーストラリア
    • インドネシア
    • その他
  • 欧州
    • ドイツ
    • フランス
    • 英国
    • イタリア
    • スペイン
    • ロシア
    • その他
  • ラテンアメリカ
    • ブラジル
    • メキシコ
    • その他
  • 中東・アフリカ
    • 市場内訳：国別

第12章 促進要因・抑制要因・機会

  • 概要
  • 促進要因
  • 抑制要因
  • 機会

第13章 バリューチェーン分析

第14章 ポーターのファイブフォース分析

  • 概要
  • 買い手の交渉力
  • 供給企業の交渉力
  • 競合の程度
  • 新規参入業者の脅威
  • 代替品の脅威

第15章 価格分析

第16章 競合情勢

  • 市場構造
  • 主要企業
  • 主要企業のプロファイル
    • Advantech Co. Ltd.
    • AKIS Technologies UAB
    • ATT Systems Group
    • Aurionpro Solutions Limited
    • Awebstar Technologies Pte Ltd.
    • MaliaTec（Malia Group）
    • QLess Inc.
    • Q-Matic AB
    • Q-nomy Inc.
    • Qudini Limited（Verint Systems Inc.）
    • Skiplino
    • XIPHIAS Software Technologies Pvt. Ltd.
    • Xtreme Media Pvt. Ltd
図表

List of Figures

  • Figure 1: Global: Queue Management System Market: Major Drivers and Challenges
  • Figure 2: Global: Queue Management System Market: Sales Value (in Million USD), 2019-2024
  • Figure 3: Global: Queue Management System Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 4: Global: Queue Management System Market: Breakup by Offering (in %), 2024
  • Figure 5: Global: Queue Management System Market: Breakup by Deployment Model (in %), 2024
  • Figure 6: Global: Queue Management System Market: Breakup by Mode (in %), 2024
  • Figure 7: Global: Queue Management System Market: Breakup by Application (in %), 2024
  • Figure 8: Global: Queue Management System Market: Breakup by Industry Vertical (in %), 2024
  • Figure 9: Global: Queue Management System Market: Breakup by Region (in %), 2024
  • Figure 10: Global: Queue Management System (Solution) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 11: Global: Queue Management System (Solution) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 12: Global: Queue Management System (Service) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 13: Global: Queue Management System (Service) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 14: Global: Queue Management System (On-premises) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 15: Global: Queue Management System (On-premises) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 16: Global: Queue Management System (Cloud-based) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 17: Global: Queue Management System (Cloud-based) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 18: Global: Queue Management System (Virtual Queuing) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 19: Global: Queue Management System (Virtual Queuing) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 20: Global: Queue Management System (Linear Queuing) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 21: Global: Queue Management System (Linear Queuing) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 22: Global: Queue Management System (Reporting and Analytics) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 23: Global: Queue Management System (Reporting and Analytics) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 24: Global: Queue Management System (Real-Time Monitoring) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 25: Global: Queue Management System (Real-Time Monitoring) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 26: Global: Queue Management System (Appointment Management) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 27: Global: Queue Management System (Appointment Management) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 28: Global: Queue Management System (Customer Service) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 29: Global: Queue Management System (Customer Service) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 30: Global: Queue Management System (Query Handling) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 31: Global: Queue Management System (Query Handling) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 32: Global: Queue Management System (In-Store Management) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 33: Global: Queue Management System (In-Store Management) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 34: Global: Queue Management System (Other Applications) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 35: Global: Queue Management System (Other Applications) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 36: Global: Queue Management System (BFSI) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 37: Global: Queue Management System (BFSI) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 38: Global: Queue Management System (Retail and Consumer Goods) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 39: Global: Queue Management System (Retail and Consumer Goods) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 40: Global: Queue Management System (Healthcare and Life Sciences) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 41: Global: Queue Management System (Healthcare and Life Sciences) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 42: Global: Queue Management System (Government and Public Sector) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 43: Global: Queue Management System (Government and Public Sector) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 44: Global: Queue Management System (IT and Telecom) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 45: Global: Queue Management System (IT and Telecom) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 46: Global: Queue Management System (Travel and Hospitality) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 47: Global: Queue Management System (Travel and Hospitality) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 48: Global: Queue Management System (Energy and Utilities) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 49: Global: Queue Management System (Energy and Utilities) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 50: Global: Queue Management System (Other Industry Verticals) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 51: Global: Queue Management System (Other Industry Verticals) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 52: North America: Queue Management System Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 53: North America: Queue Management System Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 54: United States: Queue Management System Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 55: United States: Queue Management System Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 56: Canada: Queue Management System Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 57: Canada: Queue Management System Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 58: Asia-Pacific: Queue Management System Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 59: Asia-Pacific: Queue Management System Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 60: China: Queue Management System Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 61: China: Queue Management System Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 62: Japan: Queue Management System Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 63: Japan: Queue Management System Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 64: India: Queue Management System Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 65: India: Queue Management System Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 66: South Korea: Queue Management System Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 67: South Korea: Queue Management System Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 68: Australia: Queue Management System Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 69: Australia: Queue Management System Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 70: Indonesia: Queue Management System Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 71: Indonesia: Queue Management System Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 72: Others: Queue Management System Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 73: Others: Queue Management System Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 74: Europe: Queue Management System Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 75: Europe: Queue Management System Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 76: Germany: Queue Management System Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 77: Germany: Queue Management System Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 78: France: Queue Management System Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 79: France: Queue Management System Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 80: United Kingdom: Queue Management System Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 81: United Kingdom: Queue Management System Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 82: Italy: Queue Management System Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 83: Italy: Queue Management System Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 84: Spain: Queue Management System Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 85: Spain: Queue Management System Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 86: Russia: Queue Management System Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 87: Russia: Queue Management System Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 88: Others: Queue Management System Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 89: Others: Queue Management System Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 90: Latin America: Queue Management System Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 91: Latin America: Queue Management System Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 92: Brazil: Queue Management System Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 93: Brazil: Queue Management System Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 94: Mexico: Queue Management System Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 95: Mexico: Queue Management System Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 96: Others: Queue Management System Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 97: Others: Queue Management System Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 98: Middle East and Africa: Queue Management System Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 99: Middle East and Africa: Queue Management System Market: Breakup by Country (in %), 2024
  • Figure 100: Middle East and Africa: Queue Management System Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 101: Global: Queue Management System Industry: Drivers, Restraints, and Opportunities
  • Figure 102: Global: Queue Management System Industry: Value Chain Analysis
  • Figure 103: Global: Queue Management System Industry: Porter's Five Forces Analysis

List of Tables

  • Table 1: Global: Queue Management System Market: Key Industry Highlights, 2024 & 2033
  • Table 2: Global: Queue Management System Market Forecast: Breakup by Offering (in Million USD), 2025-2033
  • Table 3: Global: Queue Management System Market Forecast: Breakup by Deployment Model (in Million USD), 2025-2033
  • Table 4: Global: Queue Management System Market Forecast: Breakup by Mode (in Million USD), 2025-2033
  • Table 5: Global: Queue Management System Market Forecast: Breakup by Application (in Million USD), 2025-2033
  • Table 6: Global: Queue Management System Market Forecast: Breakup by Industry Vertical (in Million USD), 2025-2033
  • Table 7: Global: Queue Management System Market Forecast: Breakup by Region (in Million USD), 2025-2033
  • Table 8: Global: Queue Management System Market: Competitive Structure
  • Table 9: Global: Queue Management System Market: Key Players
目次
Product Code: SR112025A8251

The global queue management system market size reached USD 598.4 Million in 2024. Looking forward, IMARC Group expects the market to reach USD 861.3 Million by 2033, exhibiting a growth rate (CAGR) of 3.92% during 2025-2033. The growing adoption in the healthcare industry for handling patient queries easily and avoiding the spread of diseases, increasing utilization to enhance customer engagement, and rising demand to manage customer traffic represent some of the key factors driving the market.

Queue management system is a software-based solution that is designed to streamline the process of managing and organizing queues. It generates data and analytics on queue performance and patterns, customer flow and behavior, and service metrics. It provides real-time updates on queue wait times and manages customer interactions. It also offers increased service transparency and reduces uncertainty or frustration among individuals during the waiting period. It increases customer loyalty and retention rates and improves personalization of service delivery. Queue management system assists in improving customer experience, optimizing service efficiency, and decreasing waiting time. It aids in enhancing staff productivity by allowing staff members to focus more on guiding customers. Besides this, it is beneficial in increasing profitability of a business and streamlining communications. As a result, queue management system is widely employed in the healthcare, IT and telecom, travel and hospitality, and energy and utilities industries across the globe.

Queue Management System Market Trends:

At present, the rising adoption of queue management systems in the healthcare industry for handling patient queries easily and avoiding spread of diseases among individuals represents one of the key factors supporting the growth of the market. Besides this, the growing demand for queue management systems to manage customer traffic and movement to boost productivity in a store is positively influencing the market. Additionally, the increasing utilization of queue management systems to enhance customer engagement is offering lucrative growth opportunities to industry investors. Apart from this, there is a rise in the demand for cost-effective and efficient queue solutions that save time for individuals across the globe. This, coupled with the increasing adoption of queue management systems to avoid store overcrowding, is impelling the growth of the market. In addition, the rising emergence of advanced technologies, such as artificial intelligence (AI) and analytics, that provide real-time alerts and notifications is contributing to the growth of the market. Moreover, the growing demand for queue management systems to identify customer flow that helps in improving decision-making is offering a favorable market outlook. Furthermore, the rising adoption of automated queue management systems that automatically request customers to move forward to the next accessible counter is propelling the growth of the market.

Key Market Segmentation:

Offering Insights:

  • Solution
  • Hardware
  • Software
  • Service
  • Professional Service
  • Managed Service

Deployment Model Insights:

  • On-premises
  • Cloud-based

Mode Insights:

  • Virtual Queuing
  • Linear Queuing

Application Insights:

  • Reporting and Analytics
  • Real-Time Monitoring
  • Appointment Management
  • Customer Service
  • Query Handling
  • In-Store Management
  • Others

Industry Vertical Insights:

  • BFSI
  • Retail and Consumer Goods
  • Healthcare and Life Sciences
  • Government and Public Sector
  • IT and Telecom
  • Travel and Hospitality
  • Energy and Utilities
  • Others

Regional Insights:

  • North America
  • United States
  • Canada
  • Asia Pacific
  • China
  • Japan
  • India
  • South Korea
  • Australia
  • Indonesia
  • Others
  • Europe
  • Germany
  • France
  • United Kingdom
  • Italy
  • Spain
  • Russia
  • Others
  • Latin America
  • Brazil
  • Mexico
  • Others
  • Middle East and Africa
  • The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America was the largest market for queue management system. Some of the factors driving the North America queue management system market included the growing adoption to manage large customer queues, presence of various market players, increasing introduction of advanced technologies in the region, etc.

Competitive Landscape:

  • The report has also provided a comprehensive analysis of the competitive landscape in the global queue management system market. Detailed profiles of all major companies have been provided. Some of the companies covered include Advantech Co. Ltd., AKIS Technologies UAB, ATT Systems Group, Aurionpro Solutions Limited, Awebstar Technologies Pte Ltd., MaliaTec (Malia Group), QLess Inc., Q-Matic AB, Q-nomy Inc., Qudini Limited (Verint Systems Inc.), Skiplino, XIPHIAS Software Technologies Pvt. Ltd., Xtreme Media Pvt. Ltd, etc. Kindly note that this only represents a partial list of companies, and the complete list has been provided in the report.

Key Questions Answered in This Report:

  • How has the global queue management system market performed so far, and how will it perform in the coming years?
  • What are the drivers, restraints, and opportunities in the global queue management system market?
  • What is the impact of each driver, restraint, and opportunity on the global queue management system market?
  • What are the key regional markets?
  • Which countries represent the most attractive queue management system market?
  • What is the breakup of the market based on the offering?
  • Which is the most attractive offering in the queue management system market?
  • What is the breakup of the market based on the deployment model?
  • Which is the most attractive deployment model in the queue management system market?
  • What is the breakup of the market based on the mode?
  • Which is the most attractive mode in the queue management system market?
  • What is the breakup of the market based on the application?
  • Which is the most attractive application in the queue management system market?
  • What is the breakup of the market based on the industry vertical?
  • Which is the most attractive industry vertical in the queue management system market?
  • What is the competitive structure of the global queue management system market?
  • Who are the key players/companies in the global queue management system market?

Table of Contents

1 Preface

2 Scope and Methodology

  • 2.1 Objectives of the Study
  • 2.2 Stakeholders
  • 2.3 Data Sources
    • 2.3.1 Primary Sources
    • 2.3.2 Secondary Sources
  • 2.4 Market Estimation
    • 2.4.1 Bottom-Up Approach
    • 2.4.2 Top-Down Approach
  • 2.5 Forecasting Methodology

3 Executive Summary

4 Introduction

  • 4.1 Overview
  • 4.2 Key Industry Trends

5 Global Queue Management System Market

  • 5.1 Market Overview
  • 5.2 Market Performance
  • 5.3 Impact of COVID-19
  • 5.4 Market Forecast

6 Market Breakup by Offering

  • 6.1 Solution
    • 6.1.1 Market Trends
    • 6.1.2 Key Segments
      • 6.1.2.1 Hardware
      • 6.1.2.2 Software
    • 6.1.3 Market Forecast
  • 6.2 Service
    • 6.2.1 Market Trends
    • 6.2.2 Key Segments
      • 6.2.2.1 Professional Service
      • 6.2.2.2 Managed Service
    • 6.2.3 Market Forecast

7 Market Breakup by Deployment Model

  • 7.1 On-premises
    • 7.1.1 Market Trends
    • 7.1.2 Market Forecast
  • 7.2 Cloud-based
    • 7.2.1 Market Trends
    • 7.2.2 Market Forecast

8 Market Breakup by Mode

  • 8.1 Virtual Queuing
    • 8.1.1 Market Trends
    • 8.1.2 Market Forecast
  • 8.2 Linear Queuing
    • 8.2.1 Market Trends
    • 8.2.2 Market Forecast

9 Market Breakup by Application

  • 9.1 Reporting and Analytics
    • 9.1.1 Market Trends
    • 9.1.2 Market Forecast
  • 9.2 Real-Time Monitoring
    • 9.2.1 Market Trends
    • 9.2.2 Market Forecast
  • 9.3 Appointment Management
    • 9.3.1 Market Trends
    • 9.3.2 Market Forecast
  • 9.4 Customer Service
    • 9.4.1 Market Trends
    • 9.4.2 Market Forecast
  • 9.5 Query Handling
    • 9.5.1 Market Trends
    • 9.5.2 Market Forecast
  • 9.6 In-Store Management
    • 9.6.1 Market Trends
    • 9.6.2 Market Forecast
  • 9.7 Others
    • 9.7.1 Market Trends
    • 9.7.2 Market Forecast

10 Market Breakup by Industry Vertical

  • 10.1 BFSI
    • 10.1.1 Market Trends
    • 10.1.2 Market Forecast
  • 10.2 Retail and Consumer Goods
    • 10.2.1 Market Trends
    • 10.2.2 Market Forecast
  • 10.3 Healthcare and Life Sciences
    • 10.3.1 Market Trends
    • 10.3.2 Market Forecast
  • 10.4 Government and Public Sector
    • 10.4.1 Market Trends
    • 10.4.2 Market Forecast
  • 10.5 IT and Telecom
    • 10.5.1 Market Trends
    • 10.5.2 Market Forecast
  • 10.6 Travel and Hospitality
    • 10.6.1 Market Trends
    • 10.6.2 Market Forecast
  • 10.7 Energy and Utilities
    • 10.7.1 Market Trends
    • 10.7.2 Market Forecast
  • 10.8 Others
    • 10.8.1 Market Trends
    • 10.8.2 Market Forecast

11 Market Breakup by Region

  • 11.1 North America
    • 11.1.1 United States
      • 11.1.1.1 Market Trends
      • 11.1.1.2 Market Forecast
    • 11.1.2 Canada
      • 11.1.2.1 Market Trends
      • 11.1.2.2 Market Forecast
  • 11.2 Asia-Pacific
    • 11.2.1 China
      • 11.2.1.1 Market Trends
      • 11.2.1.2 Market Forecast
    • 11.2.2 Japan
      • 11.2.2.1 Market Trends
      • 11.2.2.2 Market Forecast
    • 11.2.3 India
      • 11.2.3.1 Market Trends
      • 11.2.3.2 Market Forecast
    • 11.2.4 South Korea
      • 11.2.4.1 Market Trends
      • 11.2.4.2 Market Forecast
    • 11.2.5 Australia
      • 11.2.5.1 Market Trends
      • 11.2.5.2 Market Forecast
    • 11.2.6 Indonesia
      • 11.2.6.1 Market Trends
      • 11.2.6.2 Market Forecast
    • 11.2.7 Others
      • 11.2.7.1 Market Trends
      • 11.2.7.2 Market Forecast
  • 11.3 Europe
    • 11.3.1 Germany
      • 11.3.1.1 Market Trends
      • 11.3.1.2 Market Forecast
    • 11.3.2 France
      • 11.3.2.1 Market Trends
      • 11.3.2.2 Market Forecast
    • 11.3.3 United Kingdom
      • 11.3.3.1 Market Trends
      • 11.3.3.2 Market Forecast
    • 11.3.4 Italy
      • 11.3.4.1 Market Trends
      • 11.3.4.2 Market Forecast
    • 11.3.5 Spain
      • 11.3.5.1 Market Trends
      • 11.3.5.2 Market Forecast
    • 11.3.6 Russia
      • 11.3.6.1 Market Trends
      • 11.3.6.2 Market Forecast
    • 11.3.7 Others
      • 11.3.7.1 Market Trends
      • 11.3.7.2 Market Forecast
  • 11.4 Latin America
    • 11.4.1 Brazil
      • 11.4.1.1 Market Trends
      • 11.4.1.2 Market Forecast
    • 11.4.2 Mexico
      • 11.4.2.1 Market Trends
      • 11.4.2.2 Market Forecast
    • 11.4.3 Others
      • 11.4.3.1 Market Trends
      • 11.4.3.2 Market Forecast
  • 11.5 Middle East and Africa
    • 11.5.1 Market Trends
    • 11.5.2 Market Breakup by Country
    • 11.5.3 Market Forecast

12 Drivers, Restraints, and Opportunities

  • 12.1 Overview
  • 12.2 Drivers
  • 12.3 Restraints
  • 12.4 Opportunities

13 Value Chain Analysis

14 Porters Five Forces Analysis

  • 14.1 Overview
  • 14.2 Bargaining Power of Buyers
  • 14.3 Bargaining Power of Suppliers
  • 14.4 Degree of Competition
  • 14.5 Threat of New Entrants
  • 14.6 Threat of Substitutes

15 Price Analysis

16 Competitive Landscape

  • 16.1 Market Structure
  • 16.2 Key Players
  • 16.3 Profiles of Key Players
    • 16.3.1 Advantech Co. Ltd.
      • 16.3.1.1 Company Overview
      • 16.3.1.2 Product Portfolio
      • 16.3.1.3 Financials
    • 16.3.2 AKIS Technologies UAB
      • 16.3.2.1 Company Overview
      • 16.3.2.2 Product Portfolio
    • 16.3.3 ATT Systems Group
      • 16.3.3.1 Company Overview
      • 16.3.3.2 Product Portfolio
    • 16.3.4 Aurionpro Solutions Limited
      • 16.3.4.1 Company Overview
      • 16.3.4.2 Product Portfolio
      • 16.3.4.3 Financials
    • 16.3.5 Awebstar Technologies Pte Ltd.
      • 16.3.5.1 Company Overview
      • 16.3.5.2 Product Portfolio
    • 16.3.6 MaliaTec (Malia Group)
      • 16.3.6.1 Company Overview
      • 16.3.6.2 Product Portfolio
    • 16.3.7 QLess Inc.
      • 16.3.7.1 Company Overview
      • 16.3.7.2 Product Portfolio
    • 16.3.8 Q-Matic AB
      • 16.3.8.1 Company Overview
      • 16.3.8.2 Product Portfolio
    • 16.3.9 Q-nomy Inc.
      • 16.3.9.1 Company Overview
      • 16.3.9.2 Product Portfolio
    • 16.3.10 Qudini Limited (Verint Systems Inc.)
      • 16.3.10.1 Company Overview
      • 16.3.10.2 Product Portfolio
    • 16.3.11 Skiplino
      • 16.3.11.1 Company Overview
      • 16.3.11.2 Product Portfolio
    • 16.3.12 XIPHIAS Software Technologies Pvt. Ltd.
      • 16.3.12.1 Company Overview
      • 16.3.12.2 Product Portfolio
    • 16.3.13 Xtreme Media Pvt. Ltd
      • 16.3.13.1 Company Overview
      • 16.3.13.2 Product Portfolio

Kindly note that this only represents a partial list of companies, and the complete list has been provided in the report.