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ソフトファシリティマネジメント市場の市場規模、シェア、動向分析レポート：提供タイプ別、ソフトサービス別、組織規模別、エンドユーザー別、地域別、セグメント別予測、2025年～2033年

Soft Facility Management Market Size, Share & Trends Analysis Report By Offering Type (Outsourced, In-house), By Soft Services, By Organization Size, By End Use, By Region, And Segment Forecasts, 2025 - 2033

出版日
ページ情報
英文 150 Pages
納期
2～10営業日
カスタマイズ可能
価格
価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=149.53円
ソフトファシリティマネジメント市場の市場規模、シェア、動向分析レポート：提供タイプ別、ソフトサービス別、組織規模別、エンドユーザー別、地域別、セグメント別予測、2025年～2033年
出版日: 2025年07月02日
発行: Grand View Research
ページ情報: 英文 150 Pages
納期: 2～10営業日
GIIご利用のメリット
  • 全表示
  • 概要
  • 図表
  • 目次
概要

ソフトファシリティマネジメントのサマリー

世界のソフトファシリティマネジメント規模は、2024年に7,700億米ドルと推計され、2033年には1兆2,300億米ドルに達し、2025年から2033年までのCAGRは5.3%で成長すると予測されます。同市場の成長を牽引しているのは、ソフトサービスのアウトソーシング導入の増加、職場の衛生と従業員の福利厚生への注目の高まり、サービス提供におけるテクノロジーの統合の進展、ヘルスケアと教育セクターからの需要の高まりです。

環境的に持続可能な業務に対する需要の高まりは、ソフトファシリティマネジメント業界における優先事項を再構築しています。環境に優しい清掃用品、エネルギー効率の高い設備、廃棄物削減の実践を、サービスに対する期待として求める企業が増えています。このような持続可能性への注目は、ESGフレームワークとの整合性を図り、グリーン指標をサービスモデルに組み込むようプロバイダーを駆り立てています。規制による圧力と企業の持続可能性目標が強まるにつれ、ソフトな施設管理業界は、より環境に優しく、より責任あるサービス提供へと向かっています。

ハイブリッドなワークプレイスモデルが拡大し続ける中、俊敏で迅速なサービスモデルに対する需要の高まりが、ソフトファシリティマネジメント業界を再構築しています。ダイナミックな稼働レベルと進化するオフィス利用により、企業はオンデマンドの清掃、適応性の高いケータリング、柔軟なフロントオブハウスサービスを求めています。このシフトは、サービスプロバイダーにとって、デジタル機能と俊敏なオペレーションへの投資を迫るものです。これを受けて、ソフトファシリティマネジメント業界は、近代的でハイブリッドな労働力の進化するニーズに対応するため、急速に技術革新を進めています。

ソフトファシリティマネジメント業界は、都市インフラの成長とサービスに対する期待の高まりにより、新興市場全体で加速度的な拡大を目の当たりにしています。アジア、ラテンアメリカ、中東の急速な開発により、企業は効率性と拡張性の向上を求めてソフトFMサービスをアウトソーシングするようになっています。地域のプロバイダーが足跡を拡大する一方、グローバル企業は提携、買収、戦略的提携を通じて参入しています。経済改革と不動産への投資が続く中、ソフトファシリティマネジメント業界は、市場浸透の拡大と成長機会から恩恵を受けることになると思われます。

ホスピタリティスタイルのワークプレイスサービスに対する需要の高まりが、特に企業におけるソフトファシリティマネジメント業界の変革を促しています。組織は、満足度と定着率を向上させるため、高品質のコンシェルジュ、レセプション、ワークプレイスエンゲージメントサービスを通じて従業員の体験を優先しています。このため、現代のワークプレイスに対する期待に沿うような、ハイテクを駆使したプレミアムなフロントオブハウスへのシフトが進んでいます。その結果、ソフトファシリティマネジメント業界は、より人間中心で従業員重視の環境をサポートするために、サービス基準を再定義しつつあります。

ソフトファシリティマネジメント業界は、各組織の運営目標やビジネス環境を反映した、カスタマイズされたサービスレベル契約（SLA）をますます求めるようになり、進化しています。顧客は、特定の施設タイプ、従業員パターン、規制ニーズに合わせた柔軟な取り決めを求めています。この動向により、サービスプロバイダーは、データとパフォーマンス指標に裏打ちされた、より個別化された成果ベースのサービスを提供する必要に迫られています。ソフトファシリティマネジメント業界では、このテーラーメイドのSLAへのシフトが、顧客中心のサービス提供の新時代を育んでいます。

目次

第1章 調査手法と範囲

第2章 エグゼクティブサマリー

第3章 ソフトファシリティマネジメント市場の変数、動向、範囲

  • 市場系統の見通し
  • 市場力学
    • 市場促進要因分析
    • 市場抑制要因分析
    • 導入の課題
  • ソフトファシリティマネジメント市場分析ツール
    • 展開分析- ポーター
    • PESTEL分析

第4章 ソフトファシリティマネジメント市場：提供タイプの推定・動向分析

  • セグメントダッシュボード
  • ソフトファシリティマネジメント市場：提供タイプの変動分析、2024年および2033年
    • アウトソーシング
    • 社内

第5章 ソフトファシリティマネジメント：ソフトサービスの推定・動向分析

  • セグメントダッシュボード
  • ソフトファシリティマネジメント：ソフトサービス変動分析、2024年および2033年
    • オフィスサポートおよびセキュリティサービス
    • 清掃サービス
    • ケータリングサービス
    • その他

第6章 ソフトファシリティマネジメント市場：組織規模の推定・動向分析

  • セグメントダッシュボード
  • ソフトファシリティマネジメント市場：組織規模変動分析、2024年および2033年
    • 大企業
    • 中小企業

第7章 ソフトファシリティマネジメント市場：エンドユーザー推定・動向分析

  • セグメントダッシュボード
  • ソフトファシリティマネジメント市場：エンドユーザー変動分析、2024年および2033年
    • ビジネスと企業
    • ヘルスケア
    • 小売り
    • 教育
    • 旅行とホスピタリティ
    • 建設・不動産
    • 政府および公共部門
    • 製造業
    • 軍事・防衛
    • その他

第8章 地域推定・動向分析

  • ソフトファシリティマネジメント市場、地域別、2024年および2033年
  • 北米
    • 北米のソフトファシリティマネジメント市場の推定と予測、2021年～2033年
    • 米国
    • カナダ
    • メキシコ
  • 欧州
    • 欧州のソフトファシリティマネジメント市場推計・予測、2021年～2033年
    • 英国
    • ドイツ
    • フランス
  • アジア太平洋
    • アジア太平洋地域のソフトファシリティマネジメント市場推計・予測、2021年～2033年
    • 中国
    • 日本
    • インド
    • 韓国
    • オーストラリア
  • ラテンアメリカ
    • ラテンアメリカのソフトファシリティマネジメント推計・予測、2021年-2033年
    • ブラジル
  • 中東およびアフリカ
    • 中東およびアフリカのソフトファシリティマネジメント推計・予測、2021年～2033年
    • サウジアラビア
    • 南アフリカ
    • アラブ首長国連邦

第9章 ソフトファシリティマネジメント市場-競合情勢

  • 企業分類
  • 企業の市場ポジショニング
  • 企業ヒートマップ分析
  • 企業プロファイル/上場企業
    • AHI Facility Services Inc.
    • Aramark
    • CBRE Group Inc.
    • Compass Group
    • Cushman &Wakefield plc
    • Guardian Service Industries Inc.
    • ISS A/S
    • SMI Facility Services
    • Sodexo Inc.
    • Tenon Group
図表

List of Tables

  • Table 1 Soft Facility Management Market Size Estimates & Forecasts, 2021 - 2033 (USD Billion)
  • Table 2 Soft Facility Management Market, By Offering Type, 2021 - 2033 (USD Billion)
  • Table 3 Soft Facility Management Market, By Soft Services, 2021 - 2033 (USD Billion)
  • Table 4 Soft Facility Management Market, By Organization Size, 2021 - 2033 (USD Billion)
  • Table 5 Soft Facility Management Market, By End Use, 2021 - 2033 (USD Billion)
  • Table 6 Outsourced Market Estimates & Forecast, 2021 - 2033 (USD Billion)
  • Table 7 In-house Market Estimates & Forecast, 2021 - 2033 (USD Billion)
  • Table 8 Office Support and Security Services Market Estimates & Forecast, 2021 - 2033 (USD Billion)
  • Table 9 Cleaning Services Market Estimates & Forecast, 2021 - 2033 (USD Billion)
  • Table 10 Catering Services Market Estimates & Forecast, 2021 - 2033 (USD Billion)
  • Table 11 Other Market Estimates & Forecast, 2021 - 2033 (USD Billion)
  • Table 12 Large Enterprises Market Estimates & Forecast, 2021 - 2033 (USD Billion)
  • Table 13 Small & Medium Enterprises Market Estimates & Forecast, 2021 - 2033 (USD Billion)
  • Table 14 Business & Corporate Market Estimates & Forecast, 2021 - 2033 (USD Billion)
  • Table 15 Healthcare Market Estimates & Forecast, 2021 - 2033 (USD Billion)
  • Table 16 Retail Market Estimates & Forecast, 2021 - 2033 (USD Billion)
  • Table 17 Education Market Estimates & Forecast, 2021 - 2033 (USD Billion)
  • Table 18 Travel & Hospitality Market Estimates & Forecast, 2021 - 2033 (USD Billion)
  • Table 19 Construction & Real Estate Market Estimates & Forecast, 2021 - 2033 (USD Billion)
  • Table 20 Government & Public Sector Market Estimates & Forecast, 2021 - 2033 (USD Billion)
  • Table 21 Manufacturing Market Estimates & Forecast, 2021 - 2033 (USD Billion)
  • Table 22 Military & Defense Market Estimates & Forecast, 2021 - 2033 (USD Billion)
  • Table 23 Others Market Estimates & Forecast, 2021 - 2033 (USD Billion)
  • Table 24 Soft Facility Management Market, By Region 2021 - 2033 (USD Billion)
  • Table 25 North America Soft Facility Management Market, By Offering Type, 2021 - 2033 (USD Billion)
  • Table 26 North America Soft Facility Management Market, By Soft Services, 2021 - 2033 (USD Billion)
  • Table 27 North America Soft Facility Management Market, By Organization Size, 2021 - 2033 (USD Billion)
  • Table 28 North America Soft Facility Management Market, By End Use, 2021 - 2033 (USD Billion)
  • Table 29 U.S. Soft Facility Management Market, By Offering Type, 2021 - 2033 (USD Billion)
  • Table 30 U.S. Soft Facility Management Market, By Soft Services, 2021 - 2033 (USD Billion)
  • Table 31 U.S. Soft Facility Management Market, By Organization Size, 2021 - 2033 (USD Billion)
  • Table 32 U.S. Soft Facility Management Market, By End Use, 2021 - 2033 (USD Billion)
  • Table 33 Canada Soft Facility Management Market, By Offering Type, 2021 - 2033 (USD Billion)
  • Table 34 Canada Soft Facility Management Market, By Soft Services, 2021 - 2033 (USD Billion)
  • Table 35 Canada Soft Facility Management Market, By Organization Size, 2021 - 2033 (USD Billion)
  • Table 36 Canada Soft Facility Management Market, By End Use, 2021 - 2033 (USD Billion)
  • Table 37 Mexico Soft Facility Management Market, By Offering Type, 2021 - 2033 (USD Billion)
  • Table 38 Mexico Soft Facility Management Market, By Soft Services, 2021 - 2033 (USD Billion)
  • Table 39 Mexico Soft Facility Management Market, By Organization Size, 2021 - 2033 (USD Billion)
  • Table 40 Mexico Soft Facility Management Market, By End Use, 2021 - 2033 (USD Billion)
  • Table 41 Europe Soft Facility Management Market, By Offering Type, 2021 - 2033 (USD Billion)
  • Table 42 Europe Soft Facility Management Market, By Soft Services, 2021 - 2033 (USD Billion)
  • Table 43 Europe Soft Facility Management Market, By Organization Size, 2021 - 2033 (USD Billion)
  • Table 44 Europe Soft Facility Management Market, By End Use, 2021 - 2033 (USD Billion)
  • Table 45 UK Soft Facility Management Market, By Offering Type, 2021 - 2033 (USD Billion)
  • Table 46 UK Soft Facility Management Market, By Soft Services, 2021 - 2033 (USD Billion)
  • Table 47 UK Soft Facility Management Market, By Organization Size, 2021 - 2033 (USD Billion)
  • Table 48 UK Soft Facility Management Market, By End Use, 2021 - 2033 (USD Billion)
  • Table 49 Germany Soft Facility Management Market, By Offering Type, 2021 - 2033 (USD Billion)
  • Table 50 Germany Soft Facility Management Market, By Soft Services, 2021 - 2033 (USD Billion)
  • Table 51 Germany Soft Facility Management Market, By Organization Size, 2021 - 2033 (USD Billion)
  • Table 52 Germany Soft Facility Management Market, By End Use, 2021 - 2033 (USD Billion)
  • Table 53 France Soft Facility Management Market, By Offering Type, 2021 - 2033 (USD Billion)
  • Table 54 France Soft Facility Management Market, By Soft Services, 2021 - 2033 (USD Billion)
  • Table 55 France Soft Facility Management Market, By Organization Size, 2021 - 2033 (USD Billion)
  • Table 56 France Soft Facility Management Market, By End Use, 2021 - 2033 (USD Billion)
  • Table 57 Asia Pacific Soft Facility Management Market, By Offering Type, 2021 - 2033 (USD Billion)
  • Table 58 Asia Pacific Soft Facility Management Market, By Soft Services, 2021 - 2033 (USD Billion)
  • Table 59 Asia Pacific Soft Facility Management Market, By Organization Size, 2021 - 2033 (USD Billion)
  • Table 60 Asia Pacific Soft Facility Management Market, By End Use, 2021 - 2033 (USD Billion)
  • Table 61 China Soft Facility Management Market, By Offering Type, 2021 - 2033 (USD Billion)
  • Table 62 China Soft Facility Management Market, By Soft Services, 2021 - 2033 (USD Billion)
  • Table 63 China Soft Facility Management Market, By Organization Size, 2021 - 2033 (USD Billion)
  • Table 64 China Soft Facility Management Market, By End Use, 2021 - 2033 (USD Billion)
  • Table 65 Japan Soft Facility Management Market, By Offering Type, 2021 - 2033 (USD Billion)
  • Table 66 Japan Soft Facility Management Market, By Soft Services, 2021 - 2033 (USD Billion)
  • Table 67 Japan Soft Facility Management Market, By Organization Size, 2021 - 2033 (USD Billion)
  • Table 68 Japan Soft Facility Management Market, By End Use, 2021 - 2033 (USD Billion)
  • Table 69 India Soft Facility Management Market, By Offering Type, 2021 - 2033 (USD Billion)
  • Table 70 India Soft Facility Management Market, By Soft Services, 2021 - 2033 (USD Billion)
  • Table 71 India Soft Facility Management Market, By Organization Size, 2021 - 2033 (USD Billion)
  • Table 72 India Soft Facility Management Market, By End Use, 2021 - 2033 (USD Billion)
  • Table 73 South Korea Soft Facility Management Market, By Offering Type, 2021 - 2033 (USD Billion)
  • Table 74 South Korea Soft Facility Management Market, By Soft Services, 2021 - 2033 (USD Billion)
  • Table 75 South Korea Soft Facility Management Market, By Organization Size, 2021 - 2033 (USD Billion)
  • Table 76 South Korea Soft Facility Management Market, By End Use, 2021 - 2033 (USD Billion)
  • Table 77 Australia Soft Facility Management Market, By Offering Type, 2021 - 2033 (USD Billion)
  • Table 78 Australia Soft Facility Management Market, By Soft Services, 2021 - 2033 (USD Billion)
  • Table 79 Australia Soft Facility Management Market, By Organization Size, 2021 - 2033 (USD Billion)
  • Table 80 Australia Soft Facility Management Market, By End Use, 2021 - 2033 (USD Billion)
  • Table 81 Latin America Soft Facility Management Market, By Offering Type, 2021 - 2033 (USD Billion)
  • Table 82 Latin America Soft Facility Management Market, By Soft Services, 2021 - 2033 (USD Billion)
  • Table 83 Latin America Soft Facility Management Market, By Organization Size, 2021 - 2033 (USD Billion)
  • Table 84 Latin America Soft Facility Management Market, By End Use, 2021 - 2033 (USD Billion)
  • Table 85 Brazil Soft Facility Management Market, By Offering Type, 2021 - 2033 (USD Billion)
  • Table 86 Brazil Soft Facility Management Market, By Soft Services, 2021 - 2033 (USD Billion)
  • Table 87 Brazil Soft Facility Management Market, By Organization Size, 2021 - 2033 (USD Billion)
  • Table 88 Brazil Soft Facility Management Market, By End Use, 2021 - 2033 (USD Billion)
  • Table 89 Middle East & Africa Soft Facility Management Market, By Offering Type, 2021 - 2033 (USD Billion)
  • Table 90 Middle East & Africa Soft Facility Management Market, By Soft Services, 2021 - 2033 (USD Billion)
  • Table 91 Middle East & Africa Soft Facility Management Market, By Organization Size, 2021 - 2033 (USD Billion)
  • Table 92 Middle East & Africa Soft Facility Management Market, By End Use, 2021 - 2033 (USD Billion)
  • Table 93 UAE Soft Facility Management Market, By Offering Type, 2021 - 2033 (USD Billion)
  • Table 94 UAE Soft Facility Management Market, By Soft Services, 2021 - 2033 (USD Billion)
  • Table 95 UAE Soft Facility Management Market, By Organization Size, 2021 - 2033 (USD Billion)
  • Table 96 UAE Soft Facility Management Market, By End Use, 2021 - 2033 (USD Billion)
  • Table 97 Saudi Arabia Soft Facility Management Market, By Offering Type, 2021 - 2033 (USD Billion)
  • Table 98 Saudi Arabia Soft Facility Management Market, By Soft Services, 2021 - 2033 (USD Billion)
  • Table 99 Saudi Arabia Soft Facility Management Market, By Organization Size, 2021 - 2033 (USD Billion)
  • Table 100 Saudi Arabia Soft Facility Management Market, By End Use, 2021 - 2033 (USD Billion)
  • Table 101 South Africa Soft Facility Management Market, By Offering Type, 2021 - 2033 (USD Billion)
  • Table 102 South Africa Soft Facility Management Market, By Soft Services, 2021 - 2033 (USD Billion)
  • Table 103 South Africa Soft Facility Management Market, By Organization Size, 2021 - 2033 (USD Billion)
  • Table 104 South Africa Soft Facility Management Market, By End Use, 2021 - 2033 (USD Billion)

List of Figures

  • Fig. 1 Soft facility management market segmentation
  • Fig. 2 Information procurement
  • Fig. 3 Data analysis models
  • Fig. 4 Market formulation and validation
  • Fig. 5 Data validating & publishing
  • Fig. 6 Soft facility management market snapshot
  • Fig. 7 Soft facility management market segment snapshot
  • Fig. 8 Soft facility management market competitive landscape snapshot
  • Fig. 9 Market research process
  • Fig. 10 Market driver relevance analysis (current & future impact)
  • Fig. 11 Market restraint relevance analysis (current & future impact)
  • Fig. 12 Soft facility management market, by offering type, key takeaways
  • Fig. 13 Soft facility management market, by offering type, market share, 2024 & 2033
  • Fig. 14 Outsourced market estimates & forecast, 2021 - 2033 (USD Billion)
  • Fig. 15 In-house market estimates & forecast, 2021 - 2033 (USD Billion)
  • Fig. 16 Soft facility management market, by soft services key takeaways
  • Fig. 17 Soft facility management market, by soft services, market share, 2024 & 2033
  • Fig. 18 Office Support and Security Services market estimates & forecast, 2021 - 2033 (USD Billion)
  • Fig. 19 Cleaning Services market estimates & forecast, 2021 - 2033 (USD Billion)
  • Fig. 20 Catering Services market estimates & forecast, 2021 - 2033 (USD Billion)
  • Fig. 21 Other market estimates & forecast, 2021 - 2033 (USD Billion)
  • Fig. 22 Soft facility management market, by organization size key takeaways
  • Fig. 23 Soft facility management market, by organization size, market share, 2024 & 2033
  • Fig. 24 Large Enterprises market estimates & forecast, 2021 - 2033 (USD Billion)
  • Fig. 25 Small & Medium Enterprises market estimates & forecast, 2021 - 2033 (USD Billion)
  • Fig. 26 Soft facility management market, by end use, key takeaways
  • Fig. 27 Soft facility management market, by end use, market share, 2024 & 2033
  • Fig. 28 Business & Corporate market estimates & forecast, 2021 - 2033 (USD Billion)
  • Fig. 29 Healthcare market estimates & forecast, 2021 - 2033 (USD Billion)
  • Fig. 30 Retail market estimates & forecast, 2021 - 2033 (USD Billion)
  • Fig. 31 Education market estimates & forecast, 2021 - 2033 (USD Billion)
  • Fig. 32 Travel & Hospitality market estimates & forecast, 2021 - 2033 (USD Billion)
  • Fig. 33 Construction & Real Estate market estimates & forecast, 2021 - 2033 (USD Billion)
  • Fig. 34 Government & Public Sector market estimates & forecast, 2021 - 2033 (USD Billion)
  • Fig. 35 Manufacturing market estimates & forecast, 2021 - 2033 (USD Billion)
  • Fig. 36 Military & Defense market estimates & forecast, 2021 - 2033 (USD Billion)
  • Fig. 37 Others market estimates & forecast, 2021 - 2033 (USD Billion)
  • Fig. 38 Regional marketplace: key takeaways
  • Fig. 39 North America soft facility management market estimates & forecast, 2021 - 2033 (USD Billion)
  • Fig. 40 US soft facility management market estimates & forecast, 2021 - 2033 (USD Billion)
  • Fig. 41 Canada soft facility management market estimates & forecast, 2021 - 2033 (USD Billion)
  • Fig. 42 Mexico soft facility management market estimates & forecast, 2021 - 2033 (USD Billion)
  • Fig. 43 Europe soft facility management market estimates & forecast, 2021 - 2033 (USD Billion)
  • Fig. 44 UK soft facility management market estimates & forecast, 2021 - 2033 (USD Billion)
  • Fig. 45 Germany soft facility management market estimates & forecast, 2021 - 2033 (USD Billion)
  • Fig. 46 France soft facility management market estimates & forecast, 2021 - 2033 (USD Billion)
  • Fig. 47 Asia Pacific soft facility management market estimates & forecast, 2021 - 2033 (USD Billion)
  • Fig. 48 Japan soft facility management market estimates & forecast, 2021 - 2033 (USD Billion)
  • Fig. 49 China soft facility management market estimates & forecast, 2021 - 2033 (USD Billion)
  • Fig. 50 India soft facility management market estimates & forecast, 2021 - 2033 (USD Billion)
  • Fig. 51 South Korea soft facility management market estimates & forecast, 2021 - 2033 (USD Billion)
  • Fig. 52 Australia soft facility management market estimates & forecast, 2021 - 2033 (USD Billion)
  • Fig. 53 Latin America soft facility management market estimates & forecast, 2021 - 2033 (USD Billion)
  • Fig. 54 Brazil soft facility management market estimates & forecast, 2021 - 2033 (USD Billion)
  • Fig. 55 MEA soft facility management market estimates & forecast, 2021 - 2033 (USD Billion)
  • Fig. 56 UAE soft facility management market estimates & forecast, 2021 - 2033 (USD Billion)
  • Fig. 57 Saudi Arabia soft facility management market estimates & forecast, 2021 - 2033 (USD Billion)
  • Fig. 58 South Africa soft facility management market estimates & forecast, 2021 - 2033 (USD Billion)
  • Fig. 59 Key company categorization
  • Fig. 60 Strategy framework
目次
Product Code: GVR-4-68040-652-5

Soft Facility Management Market Summary

The global soft facility management market size was estimated at USD 0.77 trillion in 2024, and is projected to reach USD 1.23 trillion by 2033, growing at a CAGR of 5.3% from 2025 to 2033. The market's growth is driven by the rising adoption of outsourced soft services, increasing focus on workplace hygiene and employee well-being, growing integration of technology in service delivery, and heightened demand from the healthcare and education sectors.

The growing demand for environmentally sustainable operations is reshaping priorities within the soft facility management industry. Organizations are increasingly seeking eco-friendly cleaning products, energy-efficient equipment, and waste-reduction practices as part of their service expectations. This focus on sustainability is driving providers to align with ESG frameworks and incorporate green metrics into their service models. As regulatory pressure and corporate sustainability goals intensify, the soft facility management industry is moving toward greener, more responsible service delivery.

The increasing demand for agile and responsive service models is reshaping the soft facility management industry as hybrid workplace models continue to expand. With dynamic occupancy levels and evolving office usage, organizations are seeking on-demand cleaning, adaptable catering, and flexible front-of-house services. This shift is compelling for service providers to invest in digital capabilities and agile operations. In response, the soft facility management industry is rapidly innovating to meet the evolving needs of the modern, hybrid workforce.

The soft facility management industry is witnessing accelerated expansion across emerging markets due to growing urban infrastructure and rising service expectations. Rapid development in Asia, Latin America, and the Middle East is prompting organizations to outsource soft FM services for improved efficiency and scalability. Regional providers are expanding their footprints, while global players are entering through partnerships, acquisitions, and strategic alliances. As economic reforms and investments in real estate continue, the soft facility management industry is set to benefit from increased market penetration and growth opportunities.

The growing demand for hospitality-style workplace services is driving transformation in the soft facility management industry, particularly in corporate settings. Organizations are prioritizing employee experience through high-quality concierge, reception, and workplace engagement services to improve satisfaction and retention. This has led to a shift toward premium, tech-enabled front-of-house offering that align with modern workplace expectations. As a result, the soft facility management industry is redefining its service standards to support more human-centric and employee-focused environments.

The soft facility management industry is evolving as organizations increasingly demand customized service-level agreements (SLAs) that reflect their operational goals and business environments. Clients are seeking flexible arrangements tailored to specific facility types, workforce patterns, and regulatory needs. This trend is pushing service providers to deliver more personalized, outcome-based services supported by data and performance metrics. Within the soft facility management industry, this shift toward tailored SLAs is fostering a new era of client-centric service delivery.

Global Soft Facility Management Market Report Segmentation

This report forecasts revenue growth at global, regional, and country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2021 to 2033. For this study, Grand View Research has segmented the global soft facility management market report based on offering type, soft services, organization size, end use, and region:

  • Offering Type Outlook (Revenue, USD Billion, 2021 - 2033)
  • Outsourced
  • In-house
  • Soft Services Outlook (Revenue, USD Billion, 2021 - 2033)
  • Office Support and Security Services
  • Cleaning Services
  • Catering Services
  • Other
  • Organization Size Outlook (Revenue, USD Billion, 2021 - 2033)
  • Large Enterprises
  • Small & Medium Enterprises
  • End Use Outlook (Revenue, USD Billion, 2021 - 2033)
  • Business & Corporate
  • Healthcare
  • Retail
  • Education
  • Travel & Hospitality
  • Construction & Real Estate
  • Government & Public Sector
  • Manufacturing
  • Military & Defense
  • Others
  • Regional Outlook (Revenue, USD Billion, 2021 - 2033)
  • North America
    • U.S.
    • Canada
    • Mexico
  • Europe
    • Germany
    • UK
    • France
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Australia
  • Latin America
    • Brazil
  • Middle East and Africa (MEA)
    • UAE
    • Saudi Arabia
    • South Africa

Table of Contents

Chapter 1. Methodology and Scope

  • 1.1. Market Segmentation and Scope
  • 1.2. Market Definitions
    • 1.2.1. Information analysis
    • 1.2.2. Market formulation & data visualization
    • 1.2.3. Data validation & publishing
  • 1.3. Research Scope and Assumptions
    • 1.3.1. List of Data Sources

Chapter 2. Executive Summary

  • 2.1. Market Outlook
  • 2.2. Segment Outlook
  • 2.3. Competitive Insights

Chapter 3. Soft Facility Management Market Variables, Trends, & Scope

  • 3.1. Market Lineage Outlook
  • 3.2. Market Dynamics
    • 3.2.1. Market Driver Analysis
    • 3.2.2. Market Restraint Analysis
    • 3.2.3. Deployment Challenge
  • 3.3. Soft Facility Management Market Analysis Tools
    • 3.3.1. Deployment Analysis - Porter's
      • 3.3.1.1. Bargaining power of the suppliers
      • 3.3.1.2. Bargaining power of the buyers
      • 3.3.1.3. Threats of substitution
      • 3.3.1.4. Threats from new entrants
      • 3.3.1.5. Competitive rivalry
    • 3.3.2. PESTEL Analysis
      • 3.3.2.1. Political landscape
      • 3.3.2.2. Economic landscape
      • 3.3.2.3. Social landscape
      • 3.3.2.4. Technological landscape
      • 3.3.2.5. Environmental landscape
      • 3.3.2.6. Legal landscape

Chapter 4. Soft Facility Management Market: Offering Type Estimates & Trend Analysis

  • 4.1. Segment Dashboard
  • 4.2. Soft Facility Management Market: Offering Type Movement Analysis, 2024 & 2033 (USD Billion)
    • 4.2.1. Outsourced
      • 4.2.1.1. Outsourced Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Billion)
    • 4.2.2. In-house
      • 4.2.2.1. In-house Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Billion)

Chapter 5. Soft Facility Management Market: Soft Services Estimates & Trend Analysis

  • 5.1. Segment Dashboard
  • 5.2. Soft Facility Management Market: Soft Services Movement Analysis, 2024 & 2033 (USD Billion)
    • 5.2.1. Office Support and Security Services
      • 5.2.1.1. Office Support and Security Services Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Billion)
    • 5.2.2. Cleaning Services
      • 5.2.2.1. Cleaning Services Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Billion)
    • 5.2.3. Catering Services
      • 5.2.3.1. Catering Services Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Billion)
    • 5.2.4. Others
      • 5.2.4.1. Others Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Billion)

Chapter 6. Soft Facility Management Market: Organization Size Estimates & Trend Analysis

  • 6.1. Segment Dashboard
  • 6.2. Soft Facility Management Market: Organization Size Movement Analysis, 2024 & 2033 (USD Billion)
    • 6.2.1. Large Enterprises
      • 6.2.1.1. Large Enterprises Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Billion)
    • 6.2.2. Small & Medium Enterprises
      • 6.2.2.1. Small & Medium Enterprises Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Billion)

Chapter 7. Soft Facility Management Market: End Use Estimates & Trend Analysis

  • 7.1. Segment Dashboard
  • 7.2. Soft Facility Management Market: End Use Movement Analysis, 2024 & 2033 (USD Billion)
    • 7.2.1. Business & Corporate
      • 7.2.1.1. Business & Corporate Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Billion)
    • 7.2.2. Healthcare
      • 7.2.2.1. Healthcare Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Billion)
    • 7.2.3. Retail
      • 7.2.3.1. Retail Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Billion)
    • 7.2.4. Education
      • 7.2.4.1. Education Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Billion)
    • 7.2.5. Travel & Hospitality
      • 7.2.5.1. Travel & Hospitality Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Billion)
    • 7.2.6. Construction & Real Estate
      • 7.2.6.1. Construction & Real Estate Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Billion)
    • 7.2.7. Government & Public Sector
      • 7.2.7.1. Government & Public Sector Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Billion)
    • 7.2.8. Manufacturing
      • 7.2.8.1. Manufacturing Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Billion)
    • 7.2.9. Military & Defense
      • 7.2.9.1. Military & Defense Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Billion)
    • 7.2.10. Others
      • 7.2.10.1. Others Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Billion)

Chapter 8. Regional Estimates & Trend Analysis

  • 8.1. Soft Facility Management Market, By Region, 2024 & 2033
  • 8.2. North America
    • 8.2.1. North America Soft Facility Management Market Estimates & Forecasts, 2021 - 2033 (USD Billion)
    • 8.2.2. U.S.
      • 8.2.2.1. U.S. Soft Facility Management Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
    • 8.2.3. Canada
      • 8.2.3.1. Canada Soft Facility Management Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
    • 8.2.4. Mexico
      • 8.2.4.1. Mexico Soft Facility Management Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
  • 8.3. Europe
    • 8.3.1. Europe Soft Facility Management Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
    • 8.3.2. UK
      • 8.3.2.1. UK Soft Facility Management Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
    • 8.3.3. Germany
      • 8.3.3.1. Germany Soft Facility Management Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
    • 8.3.4. France
      • 8.3.4.1. France Soft Facility Management Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
  • 8.4. Asia Pacific
    • 8.4.1. Asia Pacific Soft Facility Management Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
    • 8.4.2. China
      • 8.4.2.1. China Soft Facility Management Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
    • 8.4.3. Japan
      • 8.4.3.1. Japan Soft Facility Management Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
    • 8.4.4. India
      • 8.4.4.1. India Soft Facility Management Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
    • 8.4.5. South Korea
      • 8.4.5.1. South Korea Soft Facility Management Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
    • 8.4.6. Australia
      • 8.4.6.1. Australia Soft Facility Management Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
  • 8.5. Latin America
    • 8.5.1. Latin America Soft Facility Management Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
    • 8.5.2. Brazil
      • 8.5.2.1. Brazil Soft Facility Management Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
  • 8.6. Middle East and Africa
    • 8.6.1. Middle East and Africa Soft Facility Management Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
    • 8.6.2. Saudi Arabia
      • 8.6.2.1. Saudi Arabia Soft Facility Management Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
    • 8.6.3. South Africa
      • 8.6.3.1. South Africa Soft Facility Management Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
    • 8.6.4. UAE
      • 8.6.4.1. UAE Soft Facility Management Market Estimates and Forecasts, 2021 - 2033 (USD Billion)

Chapter 9. Soft Facility Management Market - Competitive Landscape

  • 9.1. Company Categorization
  • 9.2. Company Market Positioning
  • 9.3. Company Heat Map Analysis
  • 9.4. Company Profiles/Listing
    • 9.4.1. AHI Facility Services Inc.
      • 9.4.1.1. Participant's Overview
      • 9.4.1.2. Financial Performance
      • 9.4.1.3. Product Benchmarking
      • 9.4.1.4. Strategic Initiatives
    • 9.4.2. Aramark
      • 9.4.2.1. Participant's Overview
      • 9.4.2.2. Financial Performance
      • 9.4.2.3. Product Benchmarking
      • 9.4.2.4. Strategic Initiatives
    • 9.4.3. CBRE Group Inc.
      • 9.4.3.1. Participant's Overview
      • 9.4.3.2. Financial Performance
      • 9.4.3.3. Product Benchmarking
      • 9.4.3.4. Strategic Initiatives
    • 9.4.4. Compass Group
      • 9.4.4.1. Participant's Overview
      • 9.4.4.2. Financial Performance
      • 9.4.4.3. Product Benchmarking
      • 9.4.4.4. Strategic Initiatives
    • 9.4.5. Cushman & Wakefield plc
      • 9.4.5.1. Participant's Overview
      • 9.4.5.2. Financial Performance
      • 9.4.5.3. Product Benchmarking
      • 9.4.5.4. Strategic Initiatives
    • 9.4.6. Guardian Service Industries Inc.
      • 9.4.6.1. Participant's Overview
      • 9.4.6.2. Financial Performance
      • 9.4.6.3. Product Benchmarking
      • 9.4.6.4. Strategic Initiatives
    • 9.4.7. ISS A/S
      • 9.4.7.1. Participant's Overview
      • 9.4.7.2. Financial Performance
      • 9.4.7.3. Product Benchmarking
      • 9.4.7.4. Strategic Initiatives
    • 9.4.8. SMI Facility Services
      • 9.4.8.1. Participant's Overview
      • 9.4.8.2. Financial Performance
      • 9.4.8.3. Product Benchmarking
      • 9.4.8.4. Strategic Initiatives
    • 9.4.9. Sodexo Inc.
      • 9.4.9.1. Participant's Overview
      • 9.4.9.2. Financial Performance
      • 9.4.9.3. Product Benchmarking
      • 9.4.9.4. Strategic Initiatives
    • 9.4.10. Tenon Group
      • 9.4.10.1. Participant's Overview
      • 9.4.10.2. Financial Performance
      • 9.4.10.3. Product Benchmarking
      • 9.4.10.4. Strategic Initiatives