従業員エクスペリエンス管理の市場規模、シェア、動向分析レポート：コンポーネント別、展開別、企業規模別、最終用途別、地域別、セグメント予測、2024年～2030年

市場規模と動向：

従業員エクスペリエンス管理の世界市場規模は2023年に64億米ドルと推定され、2024年から2030年にかけてCAGR 9.7％で成長すると予測されます。

同市場は、従業員の職場環境を改善し、エンゲージメント、生産性、総合的な仕事満足度を促進するツール、プラットフォーム、サービスに焦点を当てています。この市場を牽引しているのは、人材確保、職場文化の強化、従業員と企業目標の一致の重要性を認識する組織です。パンデミック以降、組織がリモートワークやハイブリッドワーク環境へとシフトする中、従業員のエンゲージメントとパフォーマンスを管理するデジタルソリューションへの需要が高まっています。世界企業は、ビジネス上の成果だけでなく、従業員のウェルネス、満足度、組織目標との整合性を優先し、こうしたプラットフォームを人事インフラに統合する傾向を強めています。

組織は、生産性と定着率を高めるために、メンタルとフィジカルの両方の健康を優先することで、従業員のウェルビーイングを重視するようになってきています。そのため、ウェルビーイングのトラッキング、メンタルヘルス・リソース、ワークライフバランス・ツールなどを提供するプラットフォームが台頭し、従業員がサポートされていると感じられるようになっています。これらのソリューションは、健康的な労働力がパフォーマンスとエンゲージメントの向上に貢献することを企業が認識するにつれて、支持を集めています。同時に、企業が重要な人事プロセスをデジタル化することで、人事のデジタル・トランスフォーメーションが市場の成長を牽引しています。自動化された業績評価からリアルタイムの従業員フィードバック・システム、高度な労働力分析に至るまで、企業は業務を合理化し、従業員の行動と満足度に関する貴重な洞察を得るためにテクノロジーを導入しています。このデジタルシフトは意思決定を強化し、従業員のエンゲージメントを監視し、パーソナライズされた体験を可能にすることで、ポジティブな職場環境をさらに促進します。これらの動向を合わせると、現代の組織では、従業員の総合的な体験の創造に焦点が置かれつつあることが浮き彫りになります。

同市場は、継続的な人事のデジタル変革、AIと予測分析の広範な採用、従業員体験プラットフォームとコラボレーションツールの統合の拡大によって牽引されると予想されます。機械学習の統合により、従業員育成のためのリアルタイムの感情分析とパーソナライズされた推奨が可能になります。従業員エクスペリエンス管理（EXM）ソリューションの需要は、主要企業のイノベーションとサービス強化の推進によってますます高まっています。組織は従業員の満足度と生産性を重視しており、プロセスを簡素化し、コミュニケーションを改善し、前向きな職場文化を促進する高度なEXMテクノロジーへのニーズが高まっています。市場の大手企業は、進化する現代の職場の要求に応えるため、最先端の機能やサービスを継続的に導入しています。このようなイノベーションへの継続的な注力は、市場の成長と拡大に大きく貢献しています。

目次

第1章 調査手法と範囲

第2章 エグゼクティブサマリー

第3章 従業員エクスペリエンス管理の変数、動向、範囲

• 市場イントロダクション/系統展望
• 業界バリューチェーン分析
• 市場力学
  • 市場促進要因分析
  • 市場抑制要因分析
  • 業界の機会
• 従業員エクスペリエンス管理分析ツール
  • ポーターの分析
  • PESTEL分析

第4章 従業員エクスペリエンス管理市場：コンポーネントの推定・動向分析

• セグメントダッシュボード
• 従業員エクスペリエンス管理：変動分析、2023年と2030年
• ソフトウェア
  • 従業員エンゲージメントプラットフォーム
  • 学習および開発ツール
  • パフォーマンス管理ソフトウェア
  • 従業員のフィードバックとアンケート
  • 従業員の幸福のためのソリューション
  • HR分析と洞察
• サービス
  • コンサルティング＆アドバイザリーサービス
  • 実装および統合サービス
  • トレーニング＆サポートサービス
  • マネージドサービス

第5章 従業員エクスペリエンス管理市場：展開の推定・動向分析

• セグメントダッシュボード
• 従業員エクスペリエンス管理：変動分析、2023年および2030年
• クラウド
• オンプレミス

第6章 従業員エクスペリエンス管理市場：企業規模の推定・動向分析

• セグメントダッシュボード
• 従業員エクスペリエンス管理：変動分析、2023年および2030年
• 中小企業
• 大企業

第7章 従業員エクスペリエンス管理市場：最終用途の推定・動向分析

• セグメントダッシュボード
• 従業員エクスペリエンス管理：変動分析、2023年および2030年
• BFSI
• 製造業
• 小売り
• ITとテクノロジー
• ヘルスケア
• 政府および公共部門
• ホスピタリティ
• その他

第8章 従業員エクスペリエンス管理市場：地域推定・動向分析

• 従業員エクスペリエンス管理のシェア、地域別、2023年および2030年、10億米ドル
• 北米
  • コンポーネント別、2018年-2030年
  • 展開別、2018年-2030年
  • 企業規模別、2018年-2030年
  • 最終用途別、2018年-2030年
  • 米国
  • カナダ
  • メキシコ
• 欧州
  • コンポーネント別、2018年-2030年
  • 展開別、2018年-2030年
  • 企業規模別、2018年-2030年
  • 最終用途別、2018年-2030年
  • 英国
  • ドイツ
  • フランス
• アジア太平洋
  • コンポーネント別、2018年-2030年
  • 展開別、2018年-2030年
  • 企業規模別、2018年-2030年
  • 最終用途別、2018年-2030年
  • 中国
  • インド
  • 日本
  • オーストラリア
  • 韓国
• ラテンアメリカ
  • コンポーネント別、2018年-2030年
  • 展開別、2018年-2030年
  • 企業規模別、2018年-2030年
  • 最終用途別、2018年-2030年
  • ブラジル
• 中東・アフリカ
  • コンポーネント別、2018年-2030年
  • 展開別、2018年-2030年
  • 企業規模別、2018年-2030年
  • 最終用途別、2018年-2030年
  • サウジアラビア
  • アラブ首長国連邦
  • 南アフリカ

第9章 競合情勢

• 主要市場参入企業による最近の動向と影響分析
• 企業分類
• 企業の市場シェア分析
• 企業ヒートマップ分析
• 戦略マッピング
  • 拡大
  • 合併と買収
  • パートナーシップとコラボレーション
  • 新製品の発売
  • 研究開発
• 企業プロファイル
  • ADP, Inc
  • Cornerstone OnDemand
  • IBM Corporation
  • Microsoft Corporation
  • Oracle
  • Qualtrics
  • Salesforce, Inc.
  • ServiceNow
  • SurveyMonkey
  • Workday, Inc.

List of Tables

• Table 1 List of Abbreviation
• Table 2 Global Employee Experience Management Market, 2018 - 2030 (USD Billion)
• Table 3 Global Employee Experience Management Market, by region, 2018 - 2030 (USD Billion)
• Table 4 Global Employee Experience Management Market, by Component, 2018 - 2030 (USD Billion)
• Table 5 Global Employee Experience Management Market, by Deployment, 2018 - 2030 (USD Billion)
• Table 6 Global Employee Experience Management Market, by Enterprise Size, 2018 - 2030 (USD Billion)
• Table 7 Global Employee Experience Management Market, by End Use, 2018 - 2030 (USD Billion)
• Table 8 Global Employee Engagement Platforms market by region, 2018 - 2030 (USD Billion)
• Table 9 Global Software market by region, 2018 - 2030 (USD Billion)
• Table 10 Global Employee Engagement Platforms market by region, 2018 - 2030 (USD Billion)
• Table 11 Global Learning & Development Tools market by region, 2018 - 2030 (USD Billion)
• Table 12 Global Performance Management Software market by region, 2018 - 2030 (USD Billion)
• Table 13 Global Employee Feedback & Surveys market by region, 2018 - 2030 (USD Billion)
• Table 14 Global Employee Well-being Solutions market by region, 2018 - 2030 (USD Billion)
• Table 15 Global HR Analytics & Insights market by region, 2018 - 2030 (USD Billion)
• Table 16 Global Services market by region, 2018 - 2030 (USD Billion)
• Table 17 Global Consulting & Advisory Service market by region, 2018 - 2030 (USD Billion)
• Table 18 Global Implementation & Integration Service market by region, 2018 - 2030 (USD Billion)
• Table 19 Global Training & Support Service market by region, 2018 - 2030 (USD Billion)
• Table 20 Global Services market by region, 2018 - 2030 (USD Billion)
• Table 21 Global Managed Service market by region, 2018 - 2030 (USD Billion)
• Table 22 Global On-Premises market by region, 2018 - 2030 (USD Billion)
• Table 23 Global Cloud market by region, 2018 - 2030 (USD Billion)
• Table 24 Global Small & Medium Sized Enterprises (SMEs) market by region, 2018 - 2030 (USD Billion)
• Table 25 Global Large Enterprises market by region, 2018 - 2030 (USD Billion)
• Table 26 Global BFSI market by region, 2018 - 2030 (USD Billion)
• Table 27 Global Retail market by region, 2018 - 2030 (USD Billion)
• Table 28 Global Manufacturing market by region, 2018 - 2030 (USD Billion)
• Table 29 Global IT & Technology market by region, 2018 - 2030 (USD Billion)
• Table 30 Global Healthcare market by region, 2018 - 2030 (USD Billion)
• Table 31 Global Government & Public sector market by region, 2018 - 2030 (USD Billion)
• Table 32 Global Hospitality market by region, 2018 - 2030 (USD Billion)
• Table 33 Global Others market by region, 2018 - 2030 (USD Billion)
• Table 34 North America Employee Experience Management Market, by Component, 2018 - 2030 (USD Billion)
• Table 35 North America Employee Experience Management Market, Deployment 2018-2030, (USD Billion)
• Table 36 North America Employee Experience Management Market, by Enterprise Size 2018-2030, (USD Billion)
• Table 37 North America Employee Experience Management Market, by End Use 2018-2030, (USD Billion)
• Table 38 U.S. Employee Experience Management Market, by Component, 2018 - 2030 (USD Billion)
• Table 39 U.S. Employee Experience Management Market, Deployment 2018-2030, (USD Billion)
• Table 40 U.S. Employee Experience Management Market, by Enterprise Size 2018-2030, (USD Billion)
• Table 41 U.S. Employee Experience Management Market, by End Use 2018-2030, (USD Billion)
• Table 42 Canada Employee Experience Management Market, by Component 2018-2030, (USD Billion)
• Table 43 Canada Employee Experience Management Market, Deployment 2018-2030, (USD Billion)
• Table 44 Canada Employee Experience Management Market, by Enterprise Size 2018-2030, (USD Billion)
• Table 45 Canada Employee Experience Management Market, by End Use 2018-2030, (USD Billion)
• Table 46 Mexico Employee Experience Management Market, by Component 2018-2030, (USD Billion)
• Table 47 Mexico Employee Experience Management Market, Deployment 2018-2030, (USD Billion)
• Table 48 Mexico Employee Experience Management Market, by Enterprise Size 2018-2030, (USD Billion)
• Table 49 Mexico Employee Experience Management Market, by End Use 2018-2030, (USD Billion)
• Table 50 Europe Employee Experience Management Market, by Component 2018-2030, (USD Billion)
• Table 51 Europe Employee Experience Management Market, Deployment 2018-2030, (USD Billion)
• Table 52 Europe Employee Experience Management Market, by Enterprise Size 2018-2030, (USD Billion)
• Table 53 Europe Employee Experience Management Market, by End Use 2018-2030, (USD Billion)
• Table 54 UK Employee Experience Management Market, by Component 2018-2030, (USD Billion)
• Table 55 UK Employee Experience Management Market, Deployment 2018-2030, (USD Billion)
• Table 56 UK Employee Experience Management Market, by Enterprise Size 2018-2030, (USD Billion)
• Table 57 UK Employee Experience Management Market, by End Use 2018-2030, (USD Billion)
• Table 58 Germany Employee Experience Management Market, by Component 2018-2030, (USD Billion)
• Table 59 Germany Employee Experience Management Market, by Deployment 2018-2030, (USD Billion)
• Table 60 Germany Employee Experience Management Market, by Enterprise Size 2018-2030, (USD Billion)
• Table 61 Germany Employee Experience Management Market, by End Use 2018-2030, (USD Billion)
• Table 62 France Employee Experience Management Market, by Component 2018-2030, (USD Billion)
• Table 63 France Employee Experience Management Market, by Deployment 2018-2030, (USD Billion)
• Table 64 France Employee Experience Management Market, by Enterprise Size 2018-2030, (USD Billion)
• Table 65 France Employee Experience Management Market, by End Use 2018-2030, (USD Billion)
• Table 66 Asia Pacific Employee Experience Management Market, by Component 2018-2030, (USD Billion)
• Table 67 Asia Pacific Employee Experience Management Market, by Deployment 2018-2030, (USD Billion)
• Table 68 Asia Pacific Employee Experience Management Market, by Enterprise Size 2018-2030, (USD Billion)
• Table 69 Asia Pacific Employee Experience Management Market, by End Use 2018-2030, (USD Billion)
• Table 70 China Employee Experience Management Market, by Component 2018-2030, (USD Billion)
• Table 71 China Employee Experience Management Market, by Deployment 2018-2030, (USD Billion)
• Table 72 China Employee Experience Management Market, by Enterprise Size 2018-2030, (USD Billion)
• Table 73 China Employee Experience Management Market, by End Use 2018-2030, (USD Billion)
• Table 74 India Employee Experience Management Market, by Component 2018-2030, (USD Billion)
• Table 75 India Employee Experience Management Market, by Deployment 2018-2030, (USD Billion)
• Table 76 India Employee Experience Management Market, by Enterprise Size 2018-2030, (USD Billion)
• Table 77 India Employee Experience Management Market, by End Use 2018-2030, (USD Billion)
• Table 78 Japan Employee Experience Management Market, by Component 2018-2030, (USD Billion)
• Table 79 Japan Employee Experience Management Market, by Deployment 2018-2030, (USD Billion)
• Table 80 Japan Employee Experience Management Market, by Enterprise Size 2018-2030, (USD Billion)
• Table 81 Japan Employee Experience Management Market, by End Use 2018-2030, (USD Billion)
• Table 82 Australia Employee Experience Management Market, by Component 2018-2030, (USD Billion)
• Table 83 Australia Employee Experience Management Market, by Deployment 2018-2030, (USD Billion)
• Table 84 Australia Employee Experience Management Market, by Enterprise Size 2018-2030, (USD Billion)
• Table 85 Australia Employee Experience Management Market, by End Use 2018-2030, (USD Billion)
• Table 86 South Korea Employee Experience Management Market, by Component 2018-2030, (USD Billion)
• Table 87 South Korea Employee Experience Management Market, by Deployment 2018-2030, (USD Billion)
• Table 88 South Korea Employee Experience Management Market, by Enterprise Size 2018-2030, (USD Billion)
• Table 89 South Korea Employee Experience Management Market, by End Use 2018-2030, (USD Billion)
• Table 90 Latin America Employee Experience Management Market, by Component 2018-2030, (USD Billion)
• Table 91 Latin America Employee Experience Management Market, by Deployment 2018-2030, (USD Billion)
• Table 92 Latin America Employee Experience Management Market, by Enterprise Size 2018-2030, (USD Billion)
• Table 93 Latin America Employee Experience Management Market, by End Use 2018-2030, (USD Billion)
• Table 94 Brazil Employee Experience Management Market, by Component 2018-2030, (USD Billion)
• Table 95 Brazil Employee Experience Management Market, by Deployment 2018-2030, (USD Billion)
• Table 96 Brazil Employee Experience Management Market, by Enterprise Size 2018-2030, (USD Billion)
• Table 97 Brazil Employee Experience Management Market, by End Use 2018-2030, (USD Billion)
• Table 98 Middle East & Africa Employee Experience Management Market, by Component 2018-2030, (USD Billion)
• Table 99 Middle East & Africa Employee Experience Management Market, by Deployment 2018-2030, (USD Billion)
• Table 100 Middle East & Africa Employee Experience Management Market, by Enterprise Size 2018-2030, (USD Billion)
• Table 101 Middle East & Africa Employee Experience Management Market, by End Use 2018-2030, (USD Billion)
• Table 102 UAE Employee Experience Management Market, by Component 2018-2030, (USD Billion)
• Table 103 UAE Employee Experience Management Market, by Deployment 2018-2030, (USD Billion)
• Table 104 UAE Employee Experience Management Market, by Enterprise Size 2018-2030, (USD Billion)
• Table 105 UAE Employee Experience Management Market, by End Use 2018-2030, (USD Billion)
• Table 106 Saudi Arabia Employee Experience Management Market, by Component 2018-2030, (USD Billion)
• Table 107 Saudi Arabia Employee Experience Management Market, by Deployment 2018-2030, (USD Billion)
• Table 108 Saudi Arabia Employee Experience Management Market, by Enterprise Size 2018-2030, (USD Billion)
• Table 109 Saudi Arabia Employee Experience Management Market, by End Use 2018-2030, (USD Billion)
• Table 110 South Africa Employee Experience Management Market, by Component 2018-2030, (USD Billion)
• Table 111 South Africa Employee Experience Management Market, by Deployment 2018-2030, (USD Billion)
• Table 112 South Africa Employee Experience Management Market, by Enterprise Size 2018-2030, (USD Billion)
• Table 113 South Africa Employee Experience Management Market, by End Use 2018-2030, (USD Billion)

List of Figures

• Fig. 1 Employee Experience Management Market Segmentation
• Fig. 2 Market landscape
• Fig. 3 Information Procurement
• Fig. 4 Data Analysis Models
• Fig. 5 Market Formulation and Validation
• Fig. 6 Data Validating & Publishing
• Fig. 7 Market Snapshot
• Fig. 8 Segment Snapshot (1/3)
• Fig. 9 Segment Snapshot (2/3)
• Fig. 10 Segment Snapshot (3/3)
• Fig. 11 Competitive Landscape Snapshot
• Fig. 12 Employee Experience Management: Industry Value Chain Analysis
• Fig. 13 Employee Experience Management: Market Dynamics
• Fig. 14 Employee Experience Management: PORTER's Analysis
• Fig. 15 Employee Experience Management: PESTEL Analysis
• Fig. 16 Employee Experience Management Share by Component, 2023 & 2030 (USD Billion)
• Fig. 17 Employee Experience Management, by Component: Market Share, 2023 & 2030
• Fig. 18 Software Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
• Fig. 19 Employee Engagement Platforms Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
• Fig. 20 Learning & Development Tools Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
• Fig. 21 Performance Management Software Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
• Fig. 22 Employee Feedback & Surveys Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
• Fig. 23 Employee Well-being Solutions Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
• Fig. 24 HR Analytics & Insights Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
• Fig. 25 Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
• Fig. 26 Consulting & Advisory Service Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
• Fig. 27 Implementation & Integration Service Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
• Fig. 28 Training & Support Service Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
• Fig. 29 Managed Service Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
• Fig. 30 Employee Experience Management Share by Deployment, 2023 & 2030 (USD Billion)
• Fig. 31 Employee Experience Management, by Deployment: Market Share, 2023 & 2030
• Fig. 32 Cloud Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
• Fig. 33 On-Premises Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
• Fig. 34 Employee Experience Management Share by Enterprise Size, 2023 & 2030 (USD Billion)
• Fig. 35 Employee Experience Management, by Enterprise Size: Market Share, 2023 & 2030
• Fig. 36 Small & Medium Sized Enterprises (SMEs) Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
• Fig. 37 Large Enterprises Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
• Fig. 38 Employee Experience Management Share by End Use, 2023 & 2030 (USD Billion)
• Fig. 39 Employee Experience Management, by End Use: Market Share, 2023 & 2030
• Fig. 40 BFSI Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
• Fig. 41 Manufacturing Estimates and Forecasts, 2018 - 2030 (USD Billion)
• Fig. 42 Retail Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
• Fig. 43 IT & Technology Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
• Fig. 44 Healthcare Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
• Fig. 45 Government & Public Sector Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
• Fig. 46 Hospitality Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
• Fig. 47 Others Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
• Fig. 48 Regional Market place: Key Takeaways
• Fig. 49 North America Employee Experience Management Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
• Fig. 50 U.S. Employee Experience Management Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
• Fig. 51 Canada Employee Experience Management Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
• Fig. 52 Mexico Employee Experience Management Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
• Fig. 53 Europe Employee Experience Management Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
• Fig. 54 UK Employee Experience Management Market Estimates and Forecasts, 2018 - 2030,) (USD Billion)
• Fig. 55 Germany Employee Experience Management Market Estimates and Forecasts, (2018 - 2030,) (USD Billion)
• Fig. 56 France Employee Experience Management Market Estimates and Forecasts, (2018 - 2030,) (USD Billion)
• Fig. 57 Asia Pacific Employee Experience Management Market Estimates and Forecast, 2018 - 2030 (USD Billion)
• Fig. 58 China Employee Experience Management Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
• Fig. 59 India Employee Experience Management Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
• Fig. 60 Japan Employee Experience Management Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
• Fig. 61 Australia Employee Experience Management Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
• Fig. 62 South Korea Employee Experience Management Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
• Fig. 63 Latin America Employee Experience Management Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
• Fig. 64 Brazil Employee Experience Management Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
• Fig. 65 Argentina Employee Experience Management Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
• Fig. 66 MEA Employee Experience Management Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
• Fig. 67 Saudi Arabia Employee Experience Management Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
• Fig. 68 UAE Employee Experience Management Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
• Fig. 69 South Africa Employee Experience Management Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
• Fig. 70 Key Company Categorization
• Fig. 71 Company Market Positioning
• Fig. 72 Key Company Market Share Analysis, 2023
• Fig. 73 Strategic Framework

Market Size & Trends:

The global employee experience management market size was estimated at USD 6.40 billion in 2023 and is expected to grow at a CAGR of 9.7% from 2024 to 2030. The market focuses on tools, platforms, and services that improve employees' work environments, fostering engagement, productivity, and overall job satisfaction. This market is driven by organizations recognizing the importance of retaining talent, enhancing workplace culture, and aligning employees with company goals. As organizations shift towards remote and hybrid work environments post-pandemic, the demand for digital solutions that manage employee engagement and performance is on the rise. Global companies are increasingly integrating these platforms into their HR infrastructure, prioritizing not just business outcomes but also employee wellness, satisfaction, and alignment with organizational goals.

Organizations are increasingly focusing on employee well-being by prioritizing both mental and physical health to enhance productivity and retention. This has led to the rise of platforms that offer well-being tracking, mental health resources, and work-life balance tools, ensuring employees feel supported. These solutions are gaining traction as companies recognize that a healthy workforce contributes to improved performance and engagement. Simultaneously, HR digital transformation is driving market growth as businesses digitize critical HR processes. From automated performance reviews to real-time employee feedback systems and advanced workforce analytics, organizations are embracing technology to streamline operations and gain valuable insights into employee behavior and satisfaction. This digital shift enhances decision-making, helps monitor employee engagement, and enables personalized experiences, further fostering a positive work environment. Together, these trends highlight the evolving focus on creating holistic employee experiences in modern organizations.

The market is expected to be driven by continued HR digital transformation, the widespread adoption of AI and predictive analytics, and the growing integration of collaboration tools with employee experience platforms. The integration of machine learning will enable real-time sentiment analysis and personalized recommendations for employee development. The demand for Employee Experience Management (EXM) solutions is increasingly fueled by the push for innovation and enhanced services from leading companies. Organizations are placing a strong emphasis on employee satisfaction and productivity, driving the need for advanced EXM technologies that simplify processes, improve communication, and promote a positive workplace culture. Leading players in the market are continually introducing cutting-edge features and services to meet the evolving demands of modern workplaces. This ongoing focus on innovation is significantly contributing to the growth and expansion of the market.

Global Employee Experience Management Market Report Segmentation

This report forecasts revenue growth at the global, regional, and country levels and provides an analysis of the latest industry trends from 2018 to 2030 in each of the sub-segments. For the purpose of this study, Grand View Research has segmented the global employee experience management market report based on component, deployment, enterprise size, end-use and region:

• Component Outlook (Revenue, USD Billion, 2018 - 2030)
• Software
  • Employee Engagement Platforms
  • Learning & Development Tools
  • Performance Management Software
  • Employee Feedback & Surveys
  • Employee well-being Solutions
  • HR Analytics & Insights
• Services
  • Consulting & Advisory Service
  • Implementation & Integration Service
  • Training & Support Service
  • Managed Service
• Deployment Outlook (Revenue, USD Billion, 2018 - 2030)
• Cloud
• On-premises
• Enterprise Size Outlook (Revenue, USD Billion, 2018 - 2030)
• Small & Medium Sized Enterprises (SMEs)
• Large Enterprises
• End-use Outlook (Revenue, USD Billion, 2018 - 2030)
• BFSI
• Manufacturing
• Retail
• IT & Technology
• Healthcare
• Government & Public Sector
• Hospitality
• Others
• Regional Outlook (Revenue, USD Billion, 2018 - 2030)
• North America
  • U.S.
  • Canada
  • Mexico
• Europe
  • UK
  • Germany
  • France
• Asia Pacific
  • China
  • India
  • Japan
  • Australia
  • South Korea
• Latin America
  • Brazil
• Middle East & Africa (MEA)
  • UAE
  • Saudi Arabia
  • South Africa

Table of Contents

Chapter 1. Methodology and Scope

• 1.1. Methodology segmentation & scope
• 1.2. Market Definitions
• 1.3. Research Methodology
  • 1.3.1. Information Procurement
  • 1.3.2. Information or Data Analysis
  • 1.3.3. Market Formulation & Data Visualization
  • 1.3.4. Data Validation & Publishing
• 1.4. Research Scope and Assumptions
  • 1.4.1. List of Data Sources

Chapter 2. Executive Summary

• 2.1. Market Outlook
• 2.2. Segment Outlook
• 2.3. Competitive Insights

Chapter 3. Employee Experience Management Variables, Trends & Scope

• 3.1. Market Introduction/Lineage Outlook
• 3.2. Industry value chain analysis
• 3.3. Market dynamics
  • 3.3.1. Market Drivers Analysis
  • 3.3.2. Market Restraints Analysis
  • 3.3.3. Industry Opportunities
• 3.4. Employee Experience Management Analysis Tools
  • 3.4.1. Porter's Analysis
    • 3.4.1.1. Bargaining power of the suppliers
    • 3.4.1.2. Bargaining power of the buyers
    • 3.4.1.3. Threats of substitution
    • 3.4.1.4. Threats from new entrants
  • 3.4.2. PESTEL Analysis
    • 3.4.2.1. Political landscape
    • 3.4.2.2. Economic and Social landscape
    • 3.4.2.3. Technological landscape
    • 3.4.2.4. Environmental landscape
    • 3.4.2.5. Legal landscape

Chapter 4. Employee Experience Management Market: Component Estimates & Trend Analysis

• 4.1. Segment Dashboard
• 4.2. Employee Experience Management: Component Movement Analysis, 2023 & 2030 (USD Billion)
• 4.3. Software
  • 4.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 4.3.2. Employee Engagement Platforms
    • 4.3.2.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 4.3.3. Learning & Development Tools
    • 4.3.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 4.3.4. Performance Management Software
    • 4.3.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 4.3.5. Employee Feedback & Surveys
    • 4.3.5.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 4.3.6. Employee Well-being Solutions
    • 4.3.6.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 4.3.7. HR Analytics & Insights
    • 4.3.7.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
• 4.4. Services
  • 4.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 4.4.2. Consulting & Advisory Service
    • 4.4.2.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 4.4.3. Implementation & Integration Service
    • 4.4.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 4.4.4. Training & Support Service
    • 4.4.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 4.4.5. Managed Service
    • 4.4.5.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)

Chapter 5. Employee Experience Management Market: Deployment Estimates & Trend Analysis

• 5.1. Segment Dashboard
• 5.2. Employee Experience Management: Enterprise Size Movement Analysis, 2023 & 2030 (USD Billion)
• 5.3. Cloud
  • 5.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
• 5.4. On-premises
  • 5.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)

Chapter 6. Employee Experience Management Market: Enterprise Size Estimates & Trend Analysis

• 6.1. Segment Dashboard
• 6.2. Employee Experience Management: Enterprise Size Movement Analysis, 2023 & 2030 (USD Billion)
• 6.3. Small & Medium Sized Enterprises (SMEs)
  • 6.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
• 6.4. Large Enterprises
  • 6.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)

Chapter 7. Employee Experience Management Market: End Use Estimates & Trend Analysis

• 7.1. Segment Dashboard
• 7.2. Employee Experience Management: End Use Movement Analysis, 2023 & 2030 (USD Billion)
• 7.3. BFSI
  • 7.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
• 7.4. Manufacturing
  • 7.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
• 7.5. Retail
  • 7.5.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
• 7.6. IT & Technology
  • 7.6.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
• 7.7. Healthcare
  • 7.7.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
• 7.8. Government & Public Sector
  • 7.8.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
• 7.9. Hospitality
  • 7.9.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
• 7.10. Others
  • 7.10.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)

Chapter 8. Employee Experience Management Market: Regional Estimates & Trend Analysis

• 8.1. Employee Experience Management Share, By Region, 2023 & 2030, USD Billion
• 8.2. North America
  • 8.2.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 8.2.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
    • 8.2.2.1. Market estimates and forecast by Software, 2018 - 2030 (USD Billion)
    • 8.2.2.2. Market estimates and forecast by Services, 2018 - 2030 (USD Billion)
  • 8.2.3. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
  • 8.2.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
  • 8.2.5. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
  • 8.2.6. U.S.
    • 8.2.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 8.2.6.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
      • 8.2.6.2.1. Market estimates and forecast by Software, 2018 - 2030 (USD Billion)
      • 8.2.6.2.2. Market estimates and forecast by Services, 2018 - 2030 (USD Billion)
    • 8.2.6.3. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
    • 8.2.6.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
    • 8.2.6.5. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
  • 8.2.7. Canada
    • 8.2.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 8.2.7.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
      • 8.2.7.2.1. Market estimates and forecast by Software, 2018 - 2030 (USD Billion)
      • 8.2.7.2.2. Market estimates and forecast by Services, 2018 - 2030 (USD Billion)
    • 8.2.7.3. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
    • 8.2.7.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
    • 8.2.7.5. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
  • 8.2.8. Mexico
    • 8.2.8.1. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
      • 8.2.8.1.1. Market estimates and forecast by Software, 2018 - 2030 (USD Billion)
      • 8.2.8.1.2. Market estimates and forecast by Services, 2018 - 2030 (USD Billion)
    • 8.2.8.2. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
    • 8.2.8.3. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
    • 8.2.8.4. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
• 8.3. Europe
  • 8.3.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 8.3.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
    • 8.3.2.1. Market estimates and forecast by Software, 2018 - 2030 (USD Billion)
    • 8.3.2.2. Market estimates and forecast by Services, 2018 - 2030 (USD Billion)
  • 8.3.3. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
  • 8.3.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
  • 8.3.5. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
  • 8.3.6. UK
    • 8.3.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 8.3.6.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
      • 8.3.6.2.1. Market estimates and forecast by Software, 2018 - 2030 (USD Billion)
      • 8.3.6.2.2. Market estimates and forecast by Services, 2018 - 2030 (USD Billion)
    • 8.3.6.3. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
    • 8.3.6.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
    • 8.3.6.5. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
  • 8.3.7. Germany
    • 8.3.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 8.3.7.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
      • 8.3.7.2.1. Market estimates and forecast by Software, 2018 - 2030 (USD Billion)
      • 8.3.7.2.2. Market estimates and forecast by Services, 2018 - 2030 (USD Billion)
    • 8.3.7.3. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
    • 8.3.7.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
    • 8.3.7.5. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
  • 8.3.8. France
    • 8.3.8.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 8.3.8.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
      • 8.3.8.2.1. Market estimates and forecast by Software, 2018 - 2030 (USD Billion)
      • 8.3.8.2.2. Market estimates and forecast by Services, 2018 - 2030 (USD Billion)
    • 8.3.8.3. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
    • 8.3.8.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
    • 8.3.8.5. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
• 8.4. Asia Pacific
  • 8.4.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 8.4.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
    • 8.4.2.1. Market estimates and forecast by Software, 2018 - 2030 (USD Billion)
    • 8.4.2.2. Market estimates and forecast by Services, 2018 - 2030 (USD Billion)
  • 8.4.3. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
  • 8.4.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
  • 8.4.5. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
  • 8.4.6. China
    • 8.4.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 8.4.6.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
      • 8.4.6.2.1. Market estimates and forecast by Software, 2018 - 2030 (USD Billion)
      • 8.4.6.2.2. Market estimates and forecast by Services, 2018 - 2030 (USD Billion)
    • 8.4.6.3. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
    • 8.4.6.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
    • 8.4.6.5. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
  • 8.4.7. India
    • 8.4.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 8.4.7.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
      • 8.4.7.2.1. Market estimates and forecast by Software, 2018 - 2030 (USD Billion)
      • 8.4.7.2.2. Market estimates and forecast by Services, 2018 - 2030 (USD Billion)
    • 8.4.7.3. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
    • 8.4.7.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
    • 8.4.7.5. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
  • 8.4.8. Japan
    • 8.4.8.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 8.4.8.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
      • 8.4.8.2.1. Market estimates and forecast by Software, 2018 - 2030 (USD Billion)
      • 8.4.8.2.2. Market estimates and forecast by Services, 2018 - 2030 (USD Billion)
    • 8.4.8.3. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
    • 8.4.8.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
    • 8.4.8.5. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
  • 8.4.9. Australia
    • 8.4.9.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 8.4.9.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
      • 8.4.9.2.1. Market estimates and forecast by Software, 2018 - 2030 (USD Billion)
      • 8.4.9.2.2. Market estimates and forecast by Services, 2018 - 2030 (USD Billion)
    • 8.4.9.3. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
    • 8.4.9.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
    • 8.4.9.5. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
  • 8.4.10. South Korea
    • 8.4.10.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 8.4.10.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
      • 8.4.10.2.1. Market estimates and forecast by Software, 2018 - 2030 (USD Billion)
      • 8.4.10.2.2. Market estimates and forecast by Services, 2018 - 2030 (USD Billion)
    • 8.4.10.3. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
    • 8.4.10.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
    • 8.4.10.5. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
• 8.5. Latin America
  • 8.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 8.5.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
    • 8.5.2.1. Market estimates and forecast by Software, 2018 - 2030 (USD Billion)
    • 8.5.2.2. Market estimates and forecast by Services, 2018 - 2030 (USD Billion)
  • 8.5.3. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
  • 8.5.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
  • 8.5.5. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
  • 8.5.6. Brazil
    • 8.5.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 8.5.6.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
      • 8.5.6.2.1. Market estimates and forecast by Software, 2018 - 2030 (USD Billion)
      • 8.5.6.2.2. Market estimates and forecast by Services, 2018 - 2030 (USD Billion)
    • 8.5.6.3. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
    • 8.5.6.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
    • 8.5.6.5. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
• 8.6. Middle East & Africa
  • 8.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 8.6.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
    • 8.6.2.1. Market estimates and forecast by Software, 2018 - 2030 (USD Billion)
    • 8.6.2.2. Market estimates and forecast by Services, 2018 - 2030 (USD Billion)
  • 8.6.3. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
  • 8.6.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
  • 8.6.5. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
  • 8.6.6. Saudi Arabia
    • 8.6.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 8.6.6.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
      • 8.6.6.2.1. Market estimates and forecast by Software, 2018 - 2030 (USD Billion)
      • 8.6.6.2.2. Market estimates and forecast by Services, 2018 - 2030 (USD Billion)
    • 8.6.6.3. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
    • 8.6.6.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
    • 8.6.6.5. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
  • 8.6.7. UAE
    • 8.6.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 8.6.7.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
      • 8.6.7.2.1. Market estimates and forecast by Software, 2018 - 2030 (USD Billion)
      • 8.6.7.2.2. Market estimates and forecast by Services, 2018 - 2030 (USD Billion)
    • 8.6.7.3. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
    • 8.6.7.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
    • 8.6.7.5. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
  • 8.6.8. South Africa
    • 8.6.8.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 8.6.8.2. Market estimates and forecast by Component, 2018 - 2030 (USD Billion)
      • 8.6.8.2.1. Market estimates and forecast by Software, 2018 - 2030 (USD Billion)
      • 8.6.8.2.2. Market estimates and forecast by Services, 2018 - 2030 (USD Billion)
    • 8.6.8.3. Market estimates and forecast by Deployment, 2018 - 2030 (USD Billion)
    • 8.6.8.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
    • 8.6.8.5. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)

Chapter 9. Competitive Landscape

• 9.1. Recent Developments & Impact Analysis by Key Market Participants
• 9.2. Company Categorization
• 9.3. Company Market Share Analysis
• 9.4. Company Heat Map Analysis
• 9.5. Strategy Mapping
  • 9.5.1. Expansion
  • 9.5.2. Mergers & Acquisition
  • 9.5.3. Partnerships & Collaborations
  • 9.5.4. New Product Launches
  • 9.5.5. Research And Development
• 9.6. Company Profiles
  • 9.6.1. ADP, Inc
    • 9.6.1.1. Participant's Overview
    • 9.6.1.2. Financial Performance
    • 9.6.1.3. Product Benchmarking
    • 9.6.1.4. Recent Developments
  • 9.6.2. Cornerstone OnDemand
    • 9.6.2.1. Participant's Overview
    • 9.6.2.2. Financial Performance
    • 9.6.2.3. Product Benchmarking
    • 9.6.2.4. Recent Developments
  • 9.6.3. IBM Corporation
    • 9.6.3.1. Participant's Overview
    • 9.6.3.2. Financial Performance
    • 9.6.3.3. Product Benchmarking
    • 9.6.3.4. Recent Developments
  • 9.6.4. Microsoft Corporation
    • 9.6.4.1. Participant's Overview
    • 9.6.4.2. Financial Performance
    • 9.6.4.3. Product Benchmarking
    • 9.6.4.4. Recent Developments
  • 9.6.5. Oracle
    • 9.6.5.1. Participant's Overview
    • 9.6.5.2. Financial Performance
    • 9.6.5.3. Product Benchmarking
    • 9.6.5.4. Recent Developments
  • 9.6.6. Qualtrics
    • 9.6.6.1. Participant's Overview
    • 9.6.6.2. Financial Performance
    • 9.6.6.3. Product Benchmarking
    • 9.6.6.4. Recent Developments
  • 9.6.7. Salesforce, Inc.
    • 9.6.7.1. Participant's Overview
    • 9.6.7.2. Financial Performance
    • 9.6.7.3. Product Benchmarking
    • 9.6.7.4. Recent Developments
  • 9.6.8. ServiceNow
    • 9.6.8.1. Participant's Overview
    • 9.6.8.2. Financial Performance
    • 9.6.8.3. Product Benchmarking
    • 9.6.8.4. Recent Developments
  • 9.6.9. SurveyMonkey
    • 9.6.9.1. Participant's Overview
    • 9.6.9.2. Financial Performance
    • 9.6.9.3. Product Benchmarking
    • 9.6.9.4. Recent Developments
  • 9.6.10. Workday, Inc.
    • 9.6.10.1. Participant's Overview
    • 9.6.10.2. Financial Performance
    • 9.6.10.3. Product Benchmarking
    • 9.6.10.4. Recent Developments