キュー管理システムの市場規模、シェア、動向分析レポート：オファリング別、ソリューションタイプ別、キュータイプ別、導入形態別、企業規模別、用途別、業界別、地域別、セグメント予測、2024年～2030年

キュー管理システム市場の成長と動向：

Grand View Research, Inc.の最新レポートによると、世界のキュー管理システム市場規模は2030年までに12億2,000万米ドルに達すると予測されています。

同市場は2024～2030年にかけてCAGR 6.4％で成長すると予測されています。人口の急増、顧客の期待、技術の進歩、現場での顧客の待ち時間短縮の必要性などが市場成長の主要要因です。

COVID-19の大流行は様々な産業やセグメントに大きな影響を与え、消費者行動、運営戦略、サービス提供モデルの変化につながった。ウィルスの蔓延を防ぐために物理的な距離を保つ必要が生じたことで、公共スペースや小売店、サービスセンターなどにおける混雑の管理や社会的距離の確保に、キュー管理システムが不可欠となりました。行列に並んでいる間、個人間の安全な距離を維持するのに役立つキュー管理ソリューションへの需要が高まった。

AIとML技術は、よりパーソナライズされた、効率的でインテリジェントなサービスを提供するために、キュー管理システムに統合されつつあります。同市場は、AIとIoTの統合といった重要な動向を目の当たりにしており、これは企業がプロセスを自動化し、意思決定を改善するのに役立っています。その他の動向には、生体認証、スマート・バーチャルキュー、予測分析、遠隔予約などがあります。

キュー管理システム市場レポートハイライト

• オファリング別では、ソリューションセグメントは2023年に62.5%の最大の収益シェアを占め、予測期間中もその地位を維持すると予測されます。
• 製品別では、リニアキューセグメントが2023年に最大の収益シェアを占めました。リニアキューの主要目的は、顧客やタスクの流れを効率的かつ公平に管理し、各人やタスクが到着した順番に処理されるようにすることです。
• キュータイプ別のと、構造化キューセグメントが2023年に最大の売上シェアを占めました。優先順位に従ってリソースを適切に分配するニーズの高まりが、このセグメントの成長に拍車をかけています。
• クラウドベースの導入形態セグメントが2023年の市場を独占しました。これは、組織が業界の急速な変化に容易に適応できるという拡大性の利点によるものです。
• 企業規模では、大企業セグメントが2023年の市場を独占しました。大企業は、多くの顧客やクライアントにサービスを提供することが多いです。キュー管理システムは、待ち時間に関する正確で透明性の高い情報を提供することで、待ち時間の短縮、フラストレイションの最小化、顧客満足度の向上を支援します。
• 予約管理の用途セグメントは、2023年に最大の収益シェアを占めました。キュー管理システムは、プロセスを合理化し、効率を高め、患者と医療提供者の全体的な体験を改善するために、予約管理でますます使用されるようになっています。
• 業界別では、小売・消費財セグメントが2023年に最大の売上シェアを占めました。小売店、ショッピングモール、その他の消費財関連ビジネスにおいて、顧客体験の向上とオペレーションの合理化にますます焦点が当てられていることが、この業界の市場成長に拍車をかけています。

目次

第1章 調査手法と範囲

第2章 エグゼクティブサマリー

第3章 キュー管理システム市場の変数、動向、範囲

• 市場系統の展望
  • 親市場の展望
  • 関連/付随市場の展望
• 市場力学
  • 市場牽引要因分析
  • 市場抑制要因分析
  • 市場機会分析
• キュー管理システム市場分析ツール
  • 業界別分析-ポーター
  • PESTEL分析

第4章 キュー管理システム市場：オファリング、推定・動向分析

• セグメントダッシュボード
• キュー管理システム市場：オファリング変動分析、100万米ドル、2023年と2030年

第5章 キュー管理システム市場：用途別、推定・動向分析

• セグメントダッシュボード
• キュー管理システム市場：用途変動分析、100万米ドル、2023年と2030年

第6章 キュー管理システム市場：導入形態推定・動向分析

• セグメントダッシュボード
• キュー管理システム市場：導入形態変動分析、100万米ドル、2023年と2030年

第7章 キュー管理システム市場： ソリューションタイプ、推定・動向分析

• セグメントダッシュボード
• キュー管理システム市場：ソリューションタイプ変動分析、100万米ドル、2023年と2030年

第8章 キュー管理システム市場： キュータイプ、推定・動向分析

• セグメントダッシュボード
• キュー管理システム市場：キュータイプ変動分析、100万米ドル、2023年と2030年

第9章 キュー管理システム市場：企業規模、推定・動向分析

• セグメントダッシュボード
• キュー管理システム市場：企業規模変動分析、100万米ドル、2023年と2030年

第10章 キュー管理システム市場：業界推定・動向分析

• セグメントダッシュボード
• キュー管理システム市場：業界変動分析、100万米ドル、2023年と2030年

第11章 キュー管理システム市場：地域推定・動向分析

• キュー管理システムの市場シェア、地域別、2023年と2030年、100万米ドル
• 北米
  • 北米のキュー管理システム市場推定・予測、2018～2030年
  • 米国
  • カナダ
• 欧州
  • 欧州のキュー管理システム市場推定・予測、2018～2030年
  • 英国
  • ドイツ
  • フランス
• アジア太平洋
  • アジア太平洋のキュー管理システム市場推定・予測、2018～2030年
  • 日本
  • 中国
  • インド
  • 日本
  • オーストラリア
  • 韓国
• ラテンアメリカ
  • ラテンアメリカのキュー管理システム市場推定・予測、2018～2030年
  • ブラジル
  • メキシコ
• 中東・アフリカ
  • 中東・アフリカのキュー管理システム市場推定・予測、2018～2030年
  • 南アフリカ
  • サウジアラビア
  • アラブ首長国連邦

第12章 競合情勢

• 主要市場参入企業による最近の動向と影響分析
• 企業分類
• 企業の市場ポジショニング
• 企業ヒートマップ分析
• 戦略マッピング
  • 拡大
  • 合併と買収
  • パートナーシップとコラボレーション
  • 新製品の発売
  • 研究開発
• 企業プロファイル
  • Advantech
  • Wavetec
  • Aurionpro
  • Lavi Industries
  • QLess
  • QMatic
  • SEDCO
  • Q-nomy
  • Core Mobile
  • MaliaTech

List of Tables

• Table 1 List of abbreviations
• Table 2 North America Queue Management System Market, by Region, 2018 - 2030 (USD Million)
• Table 3 North America Queue Management System Market, by Offering, 2018 - 2030 (USD Million)
• Table 4 North America Queue Management System Market, by Application, 2018 - 2030 (USD Million)
• Table 5 North America Queue Management System Market, by Deployment, 2018 - 2030 (USD Million)
• Table 6 North America Queue Management System Market, by Vertical, 2018 - 2030 (USD Million)
• Table 7 North America Queue Management System Market, by Queue Type, 2018 - 2030 (USD Million)
• Table 8 North America Queue Management System Market, by Enterprise Size, 2018 - 2030 (USD Million)
• Table 9 North America Queue Management System Market, by Solution Type, 2018 - 2030 (USD Million)
• Table 10 U.S. Queue Management System Market, by Offering, 2018 - 2030 (USD Million)
• Table 11 U.S. Queue Management System Market, by Application, 2018 - 2030 (USD Million)
• Table 12 U.S. Queue Management System Market, by Deployment, 2018 - 2030 (USD Million)
• Table 13 U.S. Queue Management System Market, by Vertical, 2018 - 2030 (USD Million)
• Table 14 U.S. Queue Management System Market, by Queue Type, 2018 - 2030 (USD Million)
• Table 15 U.S. Queue Management System Market, by Enterprise Size, 2018 - 2030 (USD Million)
• Table 16 U.S. Queue Management System Market, by Solution Type, 2018 - 2030 (USD Million)
• Table 17 Canada Queue Management System Market, by Offering 2018 - 2030 (USD Million)
• Table 18 Canada Queue Management System Market, by Application, 2018 - 2030 (USD Million)
• Table 19 Canada Queue Management System Market, by Deployment, 2018 - 2030 (USD Million)
• Table 20 Canada Queue Management System Market, by Vertical, 2018 - 2030 (USD Million)
• Table 21 Canada Queue Management System Market, by Queue Type, 2018 - 2030 (USD Million)
• Table 22 Canada Queue Management System Market, by Enterprise Size, 2018 - 2030 (USD Million)
• Table 23 Canada Queue Management System Market, by Solution Type, 2018 - 2030 (USD Million)
• Table 24 Europe Queue Management System Market, by Region, 2018 - 2030 (USD Million)
• Table 25 Europe Queue Management System Market, by Offering, 2018 - 2030 (USD Million)
• Table 26 Europe Queue Management System Market, by Application, 2018 - 2030 (USD Million)
• Table 27 Europe Queue Management System Market, by Deployment, 2018 - 2030 (USD Million)
• Table 28 Europe Queue Management System Market, by Vertical, 2018 - 2030 (USD Million)
• Table 29 Europe Queue Management System Market, by Queue Type, 2018 - 2030 (USD Million)
• Table 30 Europe Queue Management System Market, by Enterprise Size, 2018 - 2030 (USD Million)
• Table 31 Europe Queue Management System Market, by Solution Type, 2018 - 2030 (USD Million)
• Table 32 Germany Queue Management System Market, by Component, 2018 - 2030 (USD Million)
• Table 33 Germany Queue Management System Market, by Application, 2018 - 2030 (USD Million)
• Table 34 Germany Queue Management System Market, by Deployment, 2018 - 2030 (USD Million)
• Table 35 Germany Queue Management System Market, by Vertical, 2018 - 2030 (USD Million)
• Table 36 Germany Queue Management System Market, by Queue type, 2018 - 2030 (USD Million)
• Table 37 Germany Queue Management System Market, by Enterprise Size, 2018 - 2030 (USD Million)
• Table 38 Germany Queue Management System Market, by Solution Type, 2018 - 2030 (USD Million)
• Table 39 UK Queue Management System Market, by Component, 2018 - 2030 (USD Million)
• Table 40 UK Queue Management System Market, by Application, 2018 - 2030 (USD Million)
• Table 41 UK Queue Management System Market, by Deployment, 2018 - 2030 (USD Million)
• Table 42 UK Queue Management System Market, by Vertical, 2018 - 2030 (USD Million)
• Table 43 UK Queue Management System Market, by Queue Type, 2018 - 2030 (USD Million)
• Table 44 UK Queue Management System Market, by Enterprise Size, 2018 - 2030 (USD Million)
• Table 45 UK Queue Management System Market, by Solution Type, 2018 - 2030 (USD Million)
• Table 46 France Queue Management System Market, by Component, 2018 - 2030 (USD Million)
• Table 47 France Queue Management System Market, by Application, 2018 - 2030 (USD Million)
• Table 48 France Queue Management System Market, by Deployment, 2018 - 2030 (USD Million)
• Table 49 France Queue Management System Market, by Vertical, 2018 - 2030 (USD Million)
• Table 50 France Queue Management System Market, by Queue Type, 2018 - 2030 (USD Million)
• Table 51 France Queue Management System Market, by Enterprise Size, 2018 - 2030 (USD Million)
• Table 52 France Queue Management System Market, by Solution Type, 2018 - 2030 (USD Million)
• Table 53 Asia Pacific Queue Management System Market, by Region, 2018 - 2030 (USD Million)
• Table 54 Asia Pacific Queue Management System Market, by Component, 2018 - 2030 (USD Million)
• Table 55 Asia Pacific Queue Management System Market, by Application, 2018 - 2030 (USD Million)
• Table 56 Asia Pacific Queue Management System Market, by Deployment, 2018 - 2030 (USD Million)
• Table 57 Asia Pacific Queue Management System Market, by Vertical, 2018 - 2030 (USD Million)
• Table 58 Asia Pacific Queue Management System Market, by Queue Type, 2018 - 2030 (USD Million)
• Table 59 Asia Pacific Queue Management System Market, by Enterprise Size, 2018 - 2030 (USD Million)
• Table 60 Asia Pacific Queue Management System Market, by Solution Type, 2018 - 2030 (USD Million)
• Table 61 China Queue Management System Market, by Component, 2018 - 2030 (USD Million)
• Table 62 China Queue Management System Market, by Application, 2018 - 2030 (USD Million)
• Table 63 China Queue Management System Market, by Deployment, 2018 - 2030 (USD Million)
• Table 64 China Queue Management System Market, by Vertical, 2018 - 2030 (USD Million)
• Table 65 China Queue Management System Market, by Queue Type, 2018 - 2030 (USD Million)
• Table 66 China Queue Management System Market, by Enterprise Size, 2018 - 2030 (USD Million)
• Table 67 China Queue Management System Market, by Solution Type, 2018 - 2030 (USD Million)
• Table 68 Japan Queue Management System Market, by Component, 2018 - 2030 (USD Million)
• Table 69 Japan Queue Management System Market, by Application, 2018 - 2030 (USD Million)
• Table 70 Japan Queue Management System Market, by Deployment, 2018 - 2030 (USD Million)
• Table 71 Japan Queue Management System Market, by Vertical, 2018 - 2030 (USD Million)
• Table 72 Japan Queue Management System Market, by Queue Type, 2018 - 2030 (USD Million)
• Table 73 Japan Queue Management System Market, by Enterprise Size, 2018 - 2030 (USD Million)
• Table 74 Japan Queue Management System Market, by Solution Type, 2018 - 2030 (USD Million)
• Table 75 India Queue Management System Market, by Component, 2018 - 2030 (USD Million)
• Table 76 India Queue Management System Market, by Application, 2018 - 2030 (USD Million)
• Table 77 India Queue Management System Market, by Deployment, 2018 - 2030 (USD Million)
• Table 78 India Queue Management System Market, by Vertical, 2018 - 2030 (USD Million)
• Table 79 India Queue Management System Market, by Queue Type, 2018 - 2030 (USD Million)
• Table 80 India Queue Management System Market, by Enterprise Size, 2018 - 2030 (USD Million)
• Table 81 India Queue Management System Market, by Solution Type, 2018 - 2030 (USD Million)
• Table 82 South Korea Queue Management System Market, by Component, 2018 - 2030 (USD Million)
• Table 83 South Korea Queue Management System Market, by Application, 2018 - 2030 (USD Million)
• Table 84 South Korea Queue Management System Market, by Deployment, 2018 - 2030 (USD Million)
• Table 85 South Korea Queue Management System Market, by Vertical, 2018 - 2030 (USD Million)
• Table 86 South Korea Queue Management System Market, by Queue Type, 2018 - 2030 (USD Million)
• Table 87 South Korea Queue Management System Market, by Enterprise Size, 2018 - 2030 (USD Million)
• Table 88 South Korea Queue Management System Market, by Solution Type, 2018 - 2030 (USD Million)
• Table 89 Australia Queue Management System Market, by Component, 2018 - 2030 (USD Million)
• Table 90 Australia Queue Management System Market, by Application, 2018 - 2030 (USD Million)
• Table 91 Australia Queue Management System Market, by Deployment, 2018 - 2030 (USD Million)
• Table 92 Australia Queue Management System Market, by Vertical, 2018 - 2030 (USD Million)
• Table 93 Australia Queue Management System Market, by Queue Type, 2018 - 2030 (USD Million)
• Table 94 Australia Queue Management System Market, by Enterprise Size, 2018 - 2030 (USD Million)
• Table 95 Australia Queue Management System Market, by Solution Type, 2018 - 2030 (USD Million)
• Table 96 Latin America Queue Management System Market, by Component, 2018 - 2030 (USD Million)
• Table 97 Latin America Queue Management System Market, by Application, 2018 - 2030 (USD Million)
• Table 98 Latin America Queue Management System Market, by Deployment, 2018 - 2030 (USD Million)
• Table 99 Latin America Queue Management System Market, by Vertical, 2018 - 2030 (USD Million)
• Table 100 Latin America Queue Management System Market, by Queue Type, 2018 - 2030 (USD Million)
• Table 101 Latin America Queue Management System Market, by enterprise Size 2018 - 2030 (USD Million)
• Table 102 Latin America Queue Management System Market, by Solution Type, 2018 - 2030 (USD Million)
• Table 103 Brazil Queue Management System Market, by Component, 2018 - 2030 (USD Million)
• Table 104 Brazil Queue Management System Market, by Application, 2018 - 2030 (USD Million)
• Table 105 Brazil Queue Management System Market, by Deployment, 2018 - 2030 (USD Million)
• Table 106 Brazil Queue Management System Market, by Vertical, 2018 - 2030 (USD Million)
• Table 107 Brazil Queue Management System Market, by Queue type, 2018 - 2030 (USD Million)
• Table 108 Brazil Queue Management System Market, by Enterprise Size, 2018 - 2030 (USD Million)
• Table 109 Brazil Queue Management System Market, by Solution Type, 2018 - 2030 (USD Million)
• Table 110 Mexico Queue Management System Market, by Component, 2018 - 2030 (USD Million)
• Table 111 Mexico Queue Management System Market, by Application, 2018 - 2030 (USD Million)
• Table 112 Mexico Queue Management System Market, by Deployment, 2018 - 2030 (USD Million)
• Table 113 Mexico Queue Management System Market, by Vertical, 2018 - 2030 (USD Million)
• Table 114 Mexico Queue Management System Market, by queue type, 2018 - 2030 (USD Million)
• Table 115 Mexico Queue Management System Market, by Enterprise Size, 2018 - 2030 (USD Million)
• Table 116 Mexico Queue Management System Market, by Solution Type, 2018 - 2030 (USD Million)
• Table 117 MEA Queue Management System Market, by Region, 2018 - 2030 (USD Million)
• Table 118 MEA Queue Management System Market, by Component, 2018 - 2030 (USD Million)
• Table 119 MEA Queue Management System Market, by Application, 2018 - 2030 (USD Million)
• Table 120 MEA Queue Management System Market, by Deployment, 2018 - 2030 (USD Million)
• Table 121 MEA Queue Management System Market, by Vertical, 2018 - 2030 (USD Million)
• Table 122 MEA Queue Management System Market, by Queue type, 2018 - 2030 (USD Million)
• Table 123 MEA Queue Management System Market, by Enterprise Size, 2018 - 2030 (USD Million)
• Table 124 MEA Queue Management System Market, by Solution Type, 2018 - 2030 (USD Million)
• Table 125 South Africa Queue Management System Market, by Component, 2018 - 2030 (USD Million)
• Table 126 South Africa Queue Management System Market, by Application, 2018 - 2030 (USD Million)
• Table 127 South Africa Queue Management System Market, by Deployment, 2018 - 2030 (USD Million)
• Table 128 South Africa Queue Management System Market, by Vertical, 2018 - 2030 (USD Million)
• Table 129 South Africa Queue Management System Market, by Queue Type, 2018 - 2030 (USD Million)
• Table 130 South Africa Queue Management System Market, by Enterprise Size, 2018 - 2030 (USD Million)
• Table 131 South Africa Queue Management System Market, by Solution Type, 2018 - 2030 (USD Million)
• Table 132 UAE Queue Management System Market, by Component, 2018 - 2030 (USD Million)
• Table 133 UAE Queue Management System Market, by Application, 2018 - 2030 (USD Million)
• Table 134 UAE Queue Management System Market, by Deployment, 2018 - 2030 (USD Million)
• Table 135 UAE America Queue Management System Market, by Vertical, 2018 - 2030 (USD Million)
• Table 136 UAE Queue Management System Market, by Queue Type, 2018 - 2030 (USD Million)
• Table 137 UAE Queue Management System Market, by Enterprise Size 2018 - 2030 (USD Million)
• Table 138 UAE Queue Management System Market, by Solution Type, 2018 - 2030 (USD Million)
• Table 139 UAE Queue Management System Market, by Component, 2018 - 2030 (USD Million)
• Table 140 UAE Queue Management System Market, by Application, 2018 - 2030 (USD Million)
• Table 141 UAE Queue Management System Market, by Deployment, 2018 - 2030 (USD Million)
• Table 142 UAE America Queue Management System Market, by Vertical, 2018 - 2030 (USD Million)
• Table 143 UAE Queue Management System Market, by Queue Type, 2018 - 2030 (USD Million)
• Table 144 UAE Queue Management System Market, by Enterprise Size, 2018 - 2030 (USD Million)
• Table 145 UAE Queue Management System Market, by Solution Type, 2018 - 2030 (USD Million)

List of Figures

• Fig. 1 Market research process
• Fig. 2 Queue management system market segmentation
• Fig. 3 Queue management system landscape
• Fig. 4 Information procurement
• Fig. 5 Data analysis models
• Fig. 6 Market formulation and validation
• Fig. 7 Data validating & publishing
• Fig. 8 Market snapshot
• Fig. 9 Segment snapshot (1/2)
• Fig. 10 Segment snapshot (2/2)
• Fig. 11 Competitive landscape snapshot
• Fig. 12 Queue management system market: Industry value chain analysis
• Fig. 13 Queue management system market: Market dynamics
• Fig. 14 Queue management system market: PORTER's analysis
• Fig. 15 Queue management system market: PESTEL analysis
• Fig. 16 Queue management system market: Component movement analysis
• Fig. 17 Queue management system market: Component outlook and key takeaways
• Fig. 18 Services market estimates and forecast, 2018 - 2030
• Fig. 19 Solution estimates and forecast, 2018 - 2030
• Fig. 20 Queue management system market: Application movement Analysis
• Fig. 21 Queue management system market: Application outlook and key takeaways
• Fig. 22 Appointment management market estimates and forecasts, 2018 - 2030
• Fig. 23 Query handling market estimates and forecasts, 2018 - 2030
• Fig. 24 Workforce optimization market estimates and forecasts, 2018 - 2030
• Fig. 25 Reporting and analytics market estimates and forecasts, 2018 - 2030
• Fig. 26 Real-time monitoring market estimates and forecasts, 2018 - 2030
• Fig. 27 Others market estimates and forecasts, 2018 - 2030
• Fig. 28 Queue management system market: Deployment movement analysis
• Fig. 29 Queue management system market: Deployment outlook and key takeaways
• Fig. 30 On-Premises market estimates and forecasts, 2018 - 2030
• Fig. 31 Cloud market estimates and forecasts, 2018 - 2030
• Fig. 32 Queue management system market: Vertical movement Analysis
• Fig. 33 Queue management system market: Vertical outlook and key takeaways
• Fig. 34 BFSI market estimates and forecasts, 2018 - 2030
• Fig. 35 Retail & consumer goods market estimates and forecasts, 2018 - 2030
• Fig. 36 Government market estimates and forecasts, 2018 - 2030
• Fig. 37 Healthcare market estimates and forecasts, 2018 - 2030
• Fig. 38 Manufacturing market estimates and forecasts, 2018 - 2030
• Fig. 39 Telecom and IT market estimates and forecasts, 2018 - 2030
• Fig. 40 Transportation & logistics market estimates and forecasts, 2018 - 2030
• Fig. 41 Others market estimates and forecasts, 2018 - 2030
• Fig. 42 Queue management system market: Regional movement analysis
• Fig. 43 Queue management system market: Regional outlook and key takeaways
• Fig. 44 North America queue management system market estimates and forecasts, 2018 - 2030
• Fig. 45 U.S. queue management system market estimates and forecasts, 2018 - 2030
• Fig. 46 Canada queue management system market estimates and forecasts, 2018 - 2030
• Fig. 47 Europe queue management system market estimates and forecasts, 2018 - 2030
• Fig. 48 UK queue management system market estimates and forecasts, 2018 - 2030
• Fig. 49 Germany queue management system market estimates and forecasts, 2018 - 2030
• Fig. 50 France queue management system market estimates and forecasts, 2018 - 2030
• Fig. 51 Asia Pacific queue management system Market estimates and forecasts, 2018 - 2030
• Fig. 52 China queue management system market estimates and forecasts, 2018 - 2030
• Fig. 53 Japan queue management system market estimates and forecasts, 2018 - 2030
• Fig. 54 India queue management system market estimates and forecasts, 2018 - 2030
• Fig. 55 South Korea queue management system market estimates and forecasts, 2018 - 2030
• Fig. 56 Australia queue management system Market estimates and forecasts, 2018 - 2030
• Fig. 57 Latin America queue management system market estimates and forecasts, 2018 - 2030
• Fig. 58 Brazil queue management system Market estimates and forecasts, 2018 - 2030
• Fig. 59 Mexico queue management system Market estimates and forecasts, 2018 - 2030
• Fig. 60 Argentina queue management system Market estimates and forecasts, 2018 - 2030
• Fig. 61 Middle East and Africa queue management system Market estimates and forecasts, 2018 - 2030
• Fig. 62 South Africa queue management system Market estimates and forecasts, 2018 - 2030
• Fig. 63 Saudi Arabia queue management system Market estimates and forecasts, 2018 - 2030
• Fig. 64 UAE queue management system Market estimates and forecasts, 2018 - 2030
• Fig. 65 Key Company Categorization
• Fig. 66 Company Market Positioning
• Fig. 67 Strategic Framework

Queue Management System Market Growth & Trends:

The global queue management system market size is anticipated to reach USD 1.22 billion by 2030, according to a new report by Grand View Research, Inc. The market is expected to grow at a CAGR of 6.4% from 2024 to 2030. The rapidly increasing population, customer expectations, technological advancements, and the need to shorten on-site customer wait times are the key factors fueling the market growth.

The COVID-19 pandemic significantly impacted various industries and sectors, leading to changes in consumer behavior, operational strategies, and service delivery models. With the need to maintain physical distance to prevent the spread of the virus, queue management systems became essential in managing crowds and ensuring social distancing in public spaces, retail outlets, and service centers. It increased demand for queue management solutions that helped maintain safe distances between individuals while waiting in line.

AI and ML technologies are being integrated into queue management systems to provide more personalized, efficient, and intelligent services. The market is witnessing significant trends, such as the integration of AI and IoT, which helps businesses automate processes and improve decision-making. Other trends include biometric authentication, smart and virtual queuing, predictive analytics, and remote booking.

Queue Management System Market Report Highlights:

• Based on offering, the solution segment accounted for the largest revenue share of 62.5% in 2023 and is expected to retain its position over the forecast period
• In terms of product, the linear queuing segment accounted for the largest revenue share in 2023. The main goal of linear queueing is to manage the flow of customers or tasks efficiently and fairly, ensuring that each person or task is processed in the order they arrived.
• Based on queue type, the structured queue segment held the largest revenue share in 2023. The increasing need to properly distribute resources according to priority is fueling the segment's growth.
• The cloud-based deployment segment dominated the market in 2023, owing to the advantage of scalability, allowing organizations to adapt to rapid industry changes easily
• In terms of enterprise size, the large enterprises segment dominated the market in 2023. Large enterprises often serve a significant number of customers or clients. Queue management systems help reduce wait times, minimize frustration, and improve customer satisfaction by providing precise and transparent information about wait times.
• The appointment management application segment accounted for the largest revenue share in 2023. Queue management systems are increasingly used in appointment management to streamline processes, enhance efficiency, and improve the overall experience for patients and healthcare providers.
• Based on vertical, the retail and consumer goods segment accounted for the largest revenue share in 2023. The increasing focus on improving customer experience and streamlining operations within retail stores, shopping malls, and other consumer goods-related businesses is fueling the market growth in this industry.

Table of Contents

Chapter 1. Methodology and Scope

• 1.1. Market Segmentation & Scope
• 1.2. Segment Definitions
  • 1.2.1. Offering
  • 1.2.2. Solution type
  • 1.2.3. Queue type
  • 1.2.4. Deployment
  • 1.2.5. Application
  • 1.2.6. Enterprise size
  • 1.2.7. Vertical
  • 1.2.8. Regional scope
  • 1.2.9. Estimates and forecasts timeline
• 1.3. Research Methodology
• 1.4. Information Procurement
  • 1.4.1. Information Procurement
  • 1.4.2. Information or Data Analysis
  • 1.4.3. Market Formulation & Data Visualization
  • 1.4.4. Data Validation & Publishing
• 1.5. Research Scope and Assumptions
  • 1.5.1. List of Data Sources

Chapter 2. Executive Summary

• 2.1. Market Outlook
• 2.2. Segment Outlook
  • 2.2.1. Offering
  • 2.2.2. Solution type
  • 2.2.3. Queue type
  • 2.2.4. Deployment
  • 2.2.5. Application
  • 2.2.6. Enterprise size
  • 2.2.7. Vertical
• 2.3. Competitive Insights

Chapter 3. Queue Management System Market Variables, Trends & Scope

• 3.1. Market Lineage Outlook
  • 3.1.1. Parent market outlook
  • 3.1.2. Related/ancillary market outlook
• 3.2. Market Dynamics
  • 3.2.1. Market driver analysis
    • 3.2.1.1. Increasing need to manage large number of groups
  • 3.2.2. Market restraint analysis
    • 3.2.2.1. High investment cost
    • 3.2.2.2. Lack of awareness
  • 3.2.3. Market opportunity analysis
    • 3.2.3.1. Emergence of advanced technologies
• 3.3. Queue Management System Market Analysis Tools
  • 3.3.1. Vertical Analysis - Porter's
    • 3.3.1.1. Supplier power
    • 3.3.1.2. Buyer power
    • 3.3.1.3. Substitution threat
    • 3.3.1.4. Threat of new entrant
    • 3.3.1.5. Competitive rivalry
  • 3.3.2. PESTEL Analysis
    • 3.3.2.1. Political landscape
    • 3.3.2.2. Economic landscape
    • 3.3.2.3. Social landscape
    • 3.3.2.4. Technological landscape
    • 3.3.2.5. Environmental landscape
    • 3.3.2.6. Legal landscape

Chapter 4. Queue Management System Market: Offerings Estimates & Trend Analysis

• 4.1. Segment Dashboard
• 4.2. Queue Management System Market: Offerings Movement Analysis, USD Million, 2023 & 2030
  • 4.2.1. Solution
    • 4.2.1.1. Solution market estimates and forecasts 2018 to 2030 (USD Million)
  • 4.2.2. Services
    • 4.2.2.1. Services market estimates and forecasts 2018 to 2030 (USD Million)

Chapter 5. Queue Management System Market: Application Estimates & Trend Analysis

• 5.1. Segment Dashboard
• 5.2. Queue Management System Market: Application Movement Analysis, USD Million, 2023 & 2030
  • 5.2.1. Appointment management
    • 5.2.1.1. Appointment management market estimates and forecasts 2018 to 2030 (USD Million)
  • 5.2.2. Query Handling
    • 5.2.2.1. Query handling market estimates and forecasts 2018 to 2030 (USD Million)
  • 5.2.3. Workforce Optimization
    • 5.2.3.1. Workforce optimization market estimates and forecasts 2018 to 2030 (USD Million)
  • 5.2.4. Reporting and Analytics
    • 5.2.4.1. Reporting and analytics market estimates and forecasts 2018 to 2030 (USD Million)
  • 5.2.5. Real-time Monitoring
    • 5.2.5.1. Real-time monitoring market estimates and forecasts 2018 to 2030 (USD Million)
  • 5.2.6. Others
    • 5.2.6.1. Others market estimates and forecasts 2018 to 2030 (USD Million)

Chapter 6. Queue Management System Market: Deployment Estimates & Trend Analysis

• 6.1. Segment Dashboard
• 6.2. Queue Management System Market: Deployment Movement Analysis, USD Million, 2023 & 2030
  • 6.2.1. On-Premises
    • 6.2.1.1. On-premises market estimates and forecasts 2018 to 2030 (USD Million)
  • 6.2.2. Cloud
    • 6.2.2.1. Cloud market estimates and forecasts 2018 to 2030 (USD Million)

Chapter 7. Queue Management System Market: Solution Type Estimates & Trend Analysis

• 7.1. Segment Dashboard
• 7.2. Queue Management System Market: Solution Type Movement Analysis, USD Million, 2023 & 2030
  • 7.2.1. Linear Queuing
    • 7.2.1.1. Linear queuing market estimates and forecasts 2018 to 2030 (USD Million)
  • 7.2.2. Virtual Queuing
    • 7.2.2.1. Virtual queuing market estimates and forecasts 2018 to 2030 (USD Million)

Chapter 8. Queue Management System Market: Queue Type Estimates & Trend Analysis

• 8.1. Segment Dashboard
• 8.2. Queue Management System Market: Queue Type Movement Analysis, USD Million, 2023 & 2030
  • 8.2.1. Structured Queue
    • 8.2.1.1. Structured queue market estimates and forecasts 2018 to 2030 (USD Million)
  • 8.2.2. Unstructured Queue
    • 8.2.2.1. Unstructured queue market estimates and forecasts 2018 to 2030 (USD Million)
  • 8.2.3. Mobile Queue
    • 8.2.3.1. Mobile queue market estimates and forecasts 2018 to 2030 (USD Million)
  • 8.2.4. Kiosk Based
    • 8.2.4.1. Kiosk based market estimates and forecasts 2018 to 2030 (USD Million)

Chapter 9. Queue Management System Market: Enterprise Size Estimates & Trend Analysis

• 9.1. Segment Dashboard
• 9.2. Queue Management System Market: Enterprise Size Movement Analysis, USD Million, 2023 & 2030
  • 9.2.1. SMEs
    • 9.2.1.1. SMEs market estimates and forecasts 2018 to 2030 (USD Million)
  • 9.2.2. Large Enterprise
    • 9.2.2.1. Large enterprise market estimates and forecasts 2018 to 2030 (USD Million)

Chapter 10. Queue Management System Market: Vertical Estimates & Trend Analysis

• 10.1. Segment Dashboard
• 10.2. Queue Management System Market: Vertical Movement Analysis, USD Million, 2023 & 2030
  • 10.2.1. BFSI
    • 10.2.1.1. BFSI market estimates and forecasts 2018 to 2030 (USD Million)
  • 10.2.2. Retail & consumer Goods
    • 10.2.2.1. Retail & consumer goods market estimates and forecasts 2018 to 2030 (USD Million)
  • 10.2.3. Government
    • 10.2.3.1. Government market estimates and forecasts 2018 to 2030 (USD Million)
  • 10.2.4. Healthcare
    • 10.2.4.1. Healthcare market estimates and forecasts 2018 to 2030 (USD Million)
  • 10.2.5. Manufacturing
    • 10.2.5.1. Manufacturing market estimates and forecasts 2018 to 2030 (USD Million)
  • 10.2.6. Telecom and IT
    • 10.2.6.1. Telecom and IT market estimates and forecasts 2018 to 2030 (USD Million)
  • 10.2.7. Transportation & logistics
    • 10.2.7.1. Transportation & logistics market estimates and forecasts 2018 to 2030 (USD Million)
  • 10.2.8. Others
    • 10.2.8.1. Others market estimates and forecasts 2018 to 2030 (USD Million)

Chapter 11. Queue Management System Market: Regional Estimates & Trend Analysis

• 11.1. Queue Management System Market Share, By Region, 2023 & 2030 USD Million
• 11.2. North America
  • 11.2.1. North America queue management system market estimates and forecasts, 2018 - 2030 (USD Billion)
  • 11.2.2. U.S.
    • 11.2.2.1. U.S. queue management system market estimates and forecasts 2018 to 2030 (USD Million)
  • 11.2.3. Canada
    • 11.2.3.1. Canada queue management system market estimates and forecasts 2018 to 2030 (USD Million)
• 11.3. Europe
  • 11.3.1. Europe queue management system market estimates and forecasts, 2018 - 2030 (USD Billion)
  • 11.3.2. UK
    • 11.3.2.1. UK queue management system market estimates and forecasts 2018 to 2030 (USD Million)
  • 11.3.3. Germany
    • 11.3.3.1. Germany queue management system market estimates and forecasts 2018 to 2030 (USD Million)
  • 11.3.4. France
    • 11.3.4.1. France queue management system market estimates and forecasts 2018 to 2030 (USD Million)
• 11.4. Asia Pacific
  • 11.4.1. Asia Pacific queue management system market estimates and forecasts, 2018 - 2030 (USD Billion)
  • 11.4.2. Japan
    • 11.4.2.1. Japan queue management system market estimates and forecasts 2018 to 2030 (USD Million)
  • 11.4.3. China
    • 11.4.3.1. China queue management system market estimates and forecasts 2018 to 2030 (USD Million)
  • 11.4.4. India
    • 11.4.4.1. India queue management system market estimates and forecasts 2018 to 2030 (USD Million)
  • 11.4.5. Japan
    • 11.4.5.1. Japan queue management system market estimates and forecasts 2018 to 2030 (USD Million)
  • 11.4.6. Australia
    • 11.4.6.1. Australia queue management system market estimates and forecasts 2018 to 2030 (USD Million)
  • 11.4.7. South Korea
    • 11.4.7.1. South Korea queue management system market estimates and forecasts 2018 to 2030 (USD Million)
• 11.5. Latin America
  • 11.5.1. Latin America queue management system market estimates and forecasts, 2018 - 2030 (USD Billion)
  • 11.5.2. Brazil
    • 11.5.2.1. Brazil queue management system market estimates and forecasts 2018 to 2030 (USD Million)
  • 11.5.3. Mexico
    • 11.5.3.1. Mexico queue management system market estimates and forecasts 2018 to 2030 (USD Million)
• 11.6. MEA
  • 11.6.1. MEA queue management system market estimates and forecasts, 2018 - 2030 (USD Billion)
  • 11.6.2. South Africa
    • 11.6.2.1. South Africa queue management system market estimates and forecasts 2018 to 2030 (USD Million)
  • 11.6.3. Saudi Arabia
    • 11.6.3.1. Saudi Arabia queue management system market estimates and forecasts 2018 to 2030 (USD Million)
  • 11.6.4. UAE
    • 11.6.4.1. UAE queue management system market estimates and forecasts 2018 to 2030 (USD Million)

Chapter 12. Competitive Landscape

• 12.1. Recent Developments & Impact Analysis, By Key Market Participants
• 12.2. Company Categorization
• 12.3. Company Market Positioning
• 12.4. Company Heat Map Analysis
• 12.5. Strategy Mapping
  • 12.5.1. Expansion
  • 12.5.2. Mergers & Acquisition
  • 12.5.3. Partnerships & Collaborations
  • 12.5.4. New Product Launches
  • 12.5.5. Research And Development
• 12.6. Company Profiles
  • 12.6.1. Advantech
    • 12.6.1.1. Company overview
    • 12.6.1.2. Financial performance
    • 12.6.1.3. Product benchmarking
    • 12.6.1.4. Strategic initiatives
  • 12.6.2. Wavetec
    • 12.6.2.1. Company overview
    • 12.6.2.2. Financial performance
    • 12.6.2.3. Product benchmarking
    • 12.6.2.4. Strategic initiatives
  • 12.6.3. Aurionpro
    • 12.6.3.1. Company overview
    • 12.6.3.2. Financial performance
    • 12.6.3.3. Product benchmarking
    • 12.6.3.4. Strategic initiatives
  • 12.6.4. Lavi Industries
    • 12.6.4.1. Company overview
    • 12.6.4.2. Financial performance
    • 12.6.4.3. Product benchmarking
    • 12.6.4.4. Strategic initiatives
  • 12.6.5. QLess
    • 12.6.5.1. Company overview
    • 12.6.5.2. Financial performance
    • 12.6.5.3. Product benchmarking
    • 12.6.5.4. Strategic initiatives
  • 12.6.6. QMatic
    • 12.6.6.1. Company overview
    • 12.6.6.2. Financial performance
    • 12.6.6.3. Product benchmarking
    • 12.6.6.4. Strategic initiatives
  • 12.6.7. SEDCO
    • 12.6.7.1. Company overview
    • 12.6.7.2. Financial performance
    • 12.6.7.3. Product benchmarking
    • 12.6.7.4. Strategic initiatives
  • 12.6.8. Q-nomy
    • 12.6.8.1. Company overview
    • 12.6.8.2. Financial performance
    • 12.6.8.3. Product benchmarking
    • 12.6.8.4. Strategic initiatives
  • 12.6.9. Core Mobile
    • 12.6.9.1. Company overview
    • 12.6.9.2. Financial performance
    • 12.6.9.3. Product benchmarking
    • 12.6.9.4. Strategic initiatives
  • 12.6.10. MaliaTech
    • 12.6.10.1. Company overview
    • 12.6.10.2. Financial performance
    • 12.6.10.3. Product benchmarking
    • 12.6.10.4. Strategic initiatives