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クラウド電話サービスの世界市場

Cloud Telephony Service

出版日
ページ情報
英文 269 Pages
納期
即日から翌営業日
適宜更新あり
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価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=148.02円
クラウド電話サービスの世界市場
出版日: 2025年07月09日
発行: Global Industry Analysts, Inc.
ページ情報: 英文 269 Pages
納期: 即日から翌営業日
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  • 概要
  • 目次
概要

クラウド電話サービスの世界市場は2030年までに733億米ドルに達する見込み

2024年に286億米ドルと推定されるクラウド電話サービスの世界市場は、2024年から2030年にかけてCAGR 17.0％で成長し、2030年には733億米ドルに達すると予測されます。本レポートで分析しているセグメントの1つである中小企業（SMEs）は、CAGR18.3%を記録し、分析期間終了時には262億米ドルに達すると予測されます。大企業セグメントの成長率は、分析期間中CAGR16.4%と推定されます。

米国市場は80億米ドルと推定、中国はCAGR 15.9％で成長予測

米国のクラウド電話サービス市場は2024年に80億米ドルと推定されます。世界第2位の経済大国である中国は、2030年までに109億米ドルの市場規模に達すると予測され、分析期間2024-2030年のCAGRは15.9%です。その他の注目すべき地域別市場としては、日本とカナダがあり、分析期間中のCAGRはそれぞれ15.1%と14.5%と予測されています。欧州では、ドイツがCAGR約12.3%で成長すると予測されています。

世界のクラウド電話サービス市場- 主要動向と促進要因のまとめ

クラウド・テレフォニーが企業で人気を集める理由

クラウド電話サービスは、通信システムの合理化を目指す企業にとって、従来の電話回線ではなく、インターネット上で通話、メッセージ、顧客とのやり取りを管理できるようにする画期的なサービスとして登場しました。このシフトは、特にリモートワークやハイブリッドワークの時代において、より柔軟で拡張性があり、コスト効率の高い通信ソリューションの必要性によって推進されてきました。クラウド・テレフォニーは、複雑なオンプレミスのハードウェアを必要としないため、企業はより簡単に通信システムをセットアップし、管理することができます。この技術は、コールルーティング、バーチャル番号、顧客関係管理（CRM）システムとの統合などの機能をサポートしており、顧客サービスと業務効率の向上を目指す企業にとって不可欠なツールとなっています。

技術開発はクラウド電話サービスをどのように後押ししているか？

技術の進歩は、クラウド電話サービスの機能を大幅に強化し、より強力で汎用性の高いものにしています。人工知能と機械学習の統合は、自動コールルーティング、リアルタイム分析、予測ダイヤルなどの高度な機能を可能にしています。さらに、ボイスオーバーインターネットプロトコル（VoIP）の品質と信頼性の向上により、クラウド電話サービスはクリアで中断のない通信を実現しています。CRMプラットフォームやその他の企業向けソフトウェアとの統合により、企業は顧客とのやり取りを改善し、社内プロセスを合理化する統合コミュニケーション・システムを構築できます。さらに、クラウド・テレフォニーでAPIを使用することで、企業は特定の業務ニーズに合わせて通信システムをカスタマイズできるようになっています。

クラウド・テレフォニーの需要を牽引する主な業界とは？

クラウド電話サービスの需要を牽引しているのは、カスタマーサービス、eコマース、IT、金融サービスなど、シームレスでスケーラブルなコミュニケーション・ソリューションを必要とする業界です。コールセンターやカスタマーサポート業務では、大量のインバウンドコールやアウトバウンドコールを管理し、顧客との効率的なコミュニケーションを確保するため、クラウドテレフォニーに大きく依存しています。eコマース事業者はクラウド・テレフォニーを利用して顧客の注文、問い合わせ、苦情を管理し、よりパーソナライズされた迅速な顧客体験を提供しています。また、ITやソフトウェア開発分野では、クラウド・テレフォニーを利用してコミュニケーション・ツールを既存のソフトウェア・ソリューションと統合し、コラボレーションやプロジェクト管理を強化しています。金融サービス業界では、機密性の高い顧客とのやり取りを処理するために、安全で信頼性の高いクラウドベースの通信が役立っています。

クラウド電話サービス市場の主な成長促進要因は？

クラウド電話サービス市場の成長は、リモートワークの増加、柔軟なコミュニケーション・ソリューションに対する需要の増加、VoIP技術の進歩など、いくつかの要因によってもたらされます。リモートワークやハイブリッドワークモデルを採用する企業が増える中、クラウド・テレフォニーは、分散したチームを効率的に管理するために必要な柔軟性と拡張性を提供しています。また、物理的なインフラを維持する負担のない、費用対効果の高い通信システムへのニーズも、重要な推進力となっています。さらに、カスタマー・エクスペリエンスの重要性の高まりとAI主導のアナリティクスの統合が、より深い洞察を提供し、業務効率を改善するクラウド・テレフォニー・ソリューションの採用を企業に促しています。最後に、クラウドサービスの信頼性とセキュリティの向上が、業界全体でクラウドサービスの採用を加速させています。

セグメント

エンドユーザー（電気通信・IT、銀行・金融サービス・保険（BFSI））、政府機関、ヘルスケア、その他のエンドユーザー）、エンタープライズ（中小企業、大企業

調査対象企業の例

  • x, Inc.
  • AVOXI, Inc.
  • Broadsoft
  • Cisco Systems, Inc.
  • Dialpad
  • Exotel Techcom Pvt., Ltd.
  • go2market India Pvt. Ltd.
  • Knowlarity Communications Pvt. Ltd.
  • LeadNXT
  • MegaPath
  • Microsoft Corporation
  • Mitel Networks Corporation
  • Natterbox Ltd.
  • NetFortis
  • Nextiva, Inc.
  • NFON AG
  • NovaCloud Pty Ltd
  • NTT Communications Corporation
  • PortaOne, Inc.
  • Redcentric PLC
  • RingCentral, Inc.
  • Singapore Telecommunications Limited（Singtel）
  • Telviva
  • Tripudio Ltd.
  • VoIPStudio
  • Vox Telecom

AIインテグレーション

Global Industry Analystsは、有効な専門家コンテンツとAIツールにより、市場情報と競合情報を変革しています。

Global Industry Analystsは、一般的なLLMや業界別SLMのクエリに従う代わりに、ビデオ記録、ブログ、検索エンジン調査、大量の企業、製品/サービス、市場データなど、世界中の専門家から収集したコンテンツのリポジトリを構築しました。

関税影響係数

Global Industry Analystsは、本社の国、製造拠点、輸出入（完成品とOEM）に基づく企業の競争力の変化を予測しています。この複雑で多面的な市場力学は、売上原価（COGS）の増加、収益性の低下、サプライチェーンの再構築など、ミクロおよびマクロの市場力学の中でも特に競合他社に影響を与える見込みです。

目次

第1章 調査手法

第2章 エグゼクティブサマリー

  • 市場概要
  • 主要企業
  • 市場動向と促進要因
  • 世界市場の見通し

第3章 市場分析

  • 米国
  • カナダ
  • 日本
  • 中国
  • 欧州
  • フランス
  • ドイツ
  • イタリア
  • 英国
  • その他欧州
  • アジア太平洋
  • その他の地域

第4章 競合

目次
Product Code: MCP16271

Global Cloud Telephony Service Market to Reach US$73.3 Billion by 2030

The global market for Cloud Telephony Service estimated at US$28.6 Billion in the year 2024, is expected to reach US$73.3 Billion by 2030, growing at a CAGR of 17.0% over the analysis period 2024-2030. Small & Medium Enterprises (SMEs), one of the segments analyzed in the report, is expected to record a 18.3% CAGR and reach US$26.2 Billion by the end of the analysis period. Growth in the Large Enterprises segment is estimated at 16.4% CAGR over the analysis period.

The U.S. Market is Estimated at US$8.0 Billion While China is Forecast to Grow at 15.9% CAGR

The Cloud Telephony Service market in the U.S. is estimated at US$8.0 Billion in the year 2024. China, the world's second largest economy, is forecast to reach a projected market size of US$10.9 Billion by the year 2030 trailing a CAGR of 15.9% over the analysis period 2024-2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at a CAGR of 15.1% and 14.5% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 12.3% CAGR.

Global Cloud Telephony Service Market - Key Trends & Drivers Summarized

Why Is Cloud Telephony Gaining Popularity Among Businesses?

Cloud telephony services have emerged as a game-changer for businesses looking to streamline communication systems, enabling companies to manage calls, messages, and customer interactions over the internet rather than traditional phone lines. This shift has been driven by the need for more flexible, scalable, and cost-efficient telecommunication solutions, particularly in the era of remote and hybrid work environments. Cloud telephony eliminates the need for complex on-premise hardware, allowing businesses to set up and manage their communication systems with greater ease. The technology supports features like call routing, virtual numbers, and integration with customer relationship management (CRM) systems, making it an essential tool for businesses aiming to enhance customer service and operational efficiency.

How Are Technological Developments Boosting Cloud Telephony Services?

Technological advancements are significantly enhancing the capabilities of cloud telephony services, making them more powerful and versatile. The integration of artificial intelligence and machine learning is enabling advanced features such as automated call routing, real-time analytics, and predictive dialing. Additionally, improvements in voice-over-internet protocol (VoIP) quality and reliability are ensuring that cloud telephony services deliver clear and uninterrupted communication. Integration with CRM platforms and other enterprise software is allowing businesses to create unified communication systems that improve customer interactions and streamline internal processes. Furthermore, the use of APIs in cloud telephony is enabling companies to customize their communication systems to meet specific operational needs.

What Are The Main Industries Driving The Demand For Cloud Telephony?

The demand for cloud telephony services is being driven by industries that require seamless and scalable communication solutions, such as customer service, e-commerce, IT, and financial services. Call centers and customer support operations rely heavily on cloud telephony to manage high volumes of inbound and outbound calls, ensuring efficient communication with customers. E-commerce businesses use cloud telephony to manage customer orders, inquiries, and complaints, providing a more personalized and responsive customer experience. Additionally, the IT and software development sectors use cloud telephony to integrate communication tools with existing software solutions, enhancing collaboration and project management. The financial services industry benefits from secure and reliable cloud-based communication to handle sensitive client interactions.

What Are The Key Growth Drivers of The Cloud Telephony Services Market?

The growth in the cloud telephony services market is driven by several factors, including the rise in remote work, increasing demand for flexible communication solutions, and advancements in VoIP technology. As more businesses adopt remote and hybrid work models, cloud telephony offers the flexibility and scalability required to manage distributed teams effectively. The need for cost-effective communication systems without the burden of maintaining physical infrastructure is also a key driver. Furthermore, the growing importance of customer experience and the integration of AI-driven analytics are pushing businesses to adopt cloud telephony solutions that provide deeper insights and improve operational efficiency. Lastly, the increasing reliability and security of cloud services are accelerating their adoption across industries.

SCOPE OF STUDY:

The report analyzes the Cloud Telephony Service market in terms of units by the following Segments, and Geographic Regions/Countries:

Segments:

End-Use (Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care, Other End-Uses); Enterprise (Small & Medium Enterprises (SMEs), Large Enterprises)

Geographic Regions/Countries:

World; United States; Canada; Japan; China; Europe (France; Germany; Italy; United Kingdom; and Rest of Europe); Asia-Pacific; Rest of World.

Select Competitors (Total 33 Featured) -

  • x, Inc.
  • AVOXI, Inc.
  • Broadsoft
  • Cisco Systems, Inc.
  • Dialpad
  • Exotel Techcom Pvt., Ltd.
  • go2market India Pvt. Ltd.
  • Knowlarity Communications Pvt. Ltd.
  • LeadNXT
  • MegaPath
  • Microsoft Corporation
  • Mitel Networks Corporation
  • Natterbox Ltd.
  • NetFortis
  • Nextiva, Inc.
  • NFON AG
  • NovaCloud Pty Ltd
  • NTT Communications Corporation
  • PortaOne, Inc.
  • Redcentric PLC
  • RingCentral, Inc.
  • Singapore Telecommunications Limited (Singtel)
  • Telviva
  • Tripudio Ltd.
  • VoIPStudio
  • Vox Telecom

AI INTEGRATIONS

We're transforming market and competitive intelligence with validated expert content and AI tools.

Instead of following the general norm of querying LLMs and Industry-specific SLMs, we built repositories of content curated from domain experts worldwide including video transcripts, blogs, search engines research, and massive amounts of enterprise, product/service, and market data.

TARIFF IMPACT FACTOR

Our new release incorporates impact of tariffs on geographical markets as we predict a shift in competitiveness of companies based on HQ country, manufacturing base, exports and imports (finished goods and OEM). This intricate and multifaceted market reality will impact competitors by increasing the Cost of Goods Sold (COGS), reducing profitability, reconfiguring supply chains, amongst other micro and macro market dynamics.

TABLE OF CONTENTS

I. METHODOLOGY

II. EXECUTIVE SUMMARY

  • 1. MARKET OVERVIEW
    • Influencer Market Insights
    • Tariff Impact on Global Supply Chain Patterns
    • Tariff Impact on Global Supply Chain Patterns
    • Cloud Telephony Service - Global Key Competitors Percentage Market Share in 2025 (E)
    • Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2025 (E)
  • 2. FOCUS ON SELECT PLAYERS
  • 3. MARKET TRENDS & DRIVERS
    • Growing Adoption of Cloud-Based Communication Solutions
    • Rising Demand for Scalable and Flexible Telephony Systems
    • Increased Integration with CRM and Business Software Platforms
    • Expansion of Remote Work and Need for Unified Communication Tools
    • Advancements in VoIP and SIP Trunking Technologies
    • Rising Demand for Cost-Effective International Calling Solutions
    • Growth of SMEs Driving Demand for Affordable Cloud Telephony
    • Increasing Use of AI and Analytics in Cloud Telephony for Call Management
    • Expansion of Omnichannel Communication and Contact Center Solutions
    • Growing Adoption of Cloud Telephony in Healthcare and Education Sectors
    • Focus on Enhancing Customer Experience Through Virtual Call Centers
    • Integration of Cloud Telephony with AI-Powered Virtual Assistants
  • 4. GLOBAL MARKET PERSPECTIVE
    • TABLE 1: World Cloud Telephony Service Market Analysis of Annual Sales in US$ Million for Years 2015 through 2030
    • TABLE 2: World Recent Past, Current & Future Analysis for Cloud Telephony Service by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 3: World 6-Year Perspective for Cloud Telephony Service by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2025 & 2030
    • TABLE 4: World Recent Past, Current & Future Analysis for Small & Medium Enterprises (SMEs) by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 5: World 6-Year Perspective for Small & Medium Enterprises (SMEs) by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 6: World Recent Past, Current & Future Analysis for Large Enterprises by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 7: World 6-Year Perspective for Large Enterprises by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 8: World Recent Past, Current & Future Analysis for Telecom and IT by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 9: World 6-Year Perspective for Telecom and IT by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 10: World Recent Past, Current & Future Analysis for Banking, Financial Services, and Insurance (BFSI) by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 11: World 6-Year Perspective for Banking, Financial Services, and Insurance (BFSI) by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 12: World Recent Past, Current & Future Analysis for Government by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 13: World 6-Year Perspective for Government by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 14: World Recent Past, Current & Future Analysis for Health Care by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 15: World 6-Year Perspective for Health Care by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 16: World Recent Past, Current & Future Analysis for Other End-Uses by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 17: World 6-Year Perspective for Other End-Uses by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030

III. MARKET ANALYSIS

  • UNITED STATES
    • Cloud Telephony Service Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2025 (E)
    • TABLE 18: USA Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 19: USA 6-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2025 & 2030
    • TABLE 20: USA Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 21: USA 6-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2025 & 2030
  • CANADA
    • TABLE 22: Canada Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 23: Canada 6-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2025 & 2030
    • TABLE 24: Canada Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 25: Canada 6-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2025 & 2030
  • JAPAN
    • Cloud Telephony Service Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2025 (E)
    • TABLE 26: Japan Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 27: Japan 6-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2025 & 2030
    • TABLE 28: Japan Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 29: Japan 6-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2025 & 2030
  • CHINA
    • Cloud Telephony Service Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2025 (E)
    • TABLE 30: China Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 31: China 6-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2025 & 2030
    • TABLE 32: China Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 33: China 6-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2025 & 2030
  • EUROPE
    • Cloud Telephony Service Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2025 (E)
    • TABLE 34: Europe Recent Past, Current & Future Analysis for Cloud Telephony Service by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 35: Europe 6-Year Perspective for Cloud Telephony Service by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2025 & 2030
    • TABLE 36: Europe Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 37: Europe 6-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2025 & 2030
    • TABLE 38: Europe Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 39: Europe 6-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2025 & 2030
  • FRANCE
    • Cloud Telephony Service Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2025 (E)
    • TABLE 40: France Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 41: France 6-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2025 & 2030
    • TABLE 42: France Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 43: France 6-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2025 & 2030
  • GERMANY
    • Cloud Telephony Service Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2025 (E)
    • TABLE 44: Germany Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 45: Germany 6-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2025 & 2030
    • TABLE 46: Germany Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 47: Germany 6-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2025 & 2030
  • ITALY
    • TABLE 48: Italy Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 49: Italy 6-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2025 & 2030
    • TABLE 50: Italy Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 51: Italy 6-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2025 & 2030
  • UNITED KINGDOM
    • Cloud Telephony Service Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2025 (E)
    • TABLE 52: UK Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 53: UK 6-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2025 & 2030
    • TABLE 54: UK Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 55: UK 6-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2025 & 2030
  • REST OF EUROPE
    • TABLE 56: Rest of Europe Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 57: Rest of Europe 6-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2025 & 2030
    • TABLE 58: Rest of Europe Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 59: Rest of Europe 6-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2025 & 2030
  • ASIA-PACIFIC
    • Cloud Telephony Service Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2025 (E)
    • TABLE 60: Asia-Pacific Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 61: Asia-Pacific 6-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2025 & 2030
    • TABLE 62: Asia-Pacific Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 63: Asia-Pacific 6-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2025 & 2030
  • REST OF WORLD
    • TABLE 64: Rest of World Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 65: Rest of World 6-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2025 & 2030
    • TABLE 66: Rest of World Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 67: Rest of World 6-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2025 & 2030

IV. COMPETITION