デフォルト表紙
市場調査レポート
商品コード
1344420

ヘルスケアBPO市場:サービスタイプ別、エンドユーザー別:世界の機会分析と産業予測、2023-2032年

Healthcare BPO Market By Services Type, By End User : Global Opportunity Analysis and Industry Forecast, 2023-2032

出版日: | 発行: Allied Market Research | ページ情報: 英文 237 Pages | 納期: 2~3営業日

価格
価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=158.49円
ヘルスケアBPO市場:サービスタイプ別、エンドユーザー別:世界の機会分析と産業予測、2023-2032年
出版日: 2023年05月30日
発行: Allied Market Research
ページ情報: 英文 237 Pages
納期: 2~3営業日
  • 全表示
  • 概要
  • 図表
  • 目次
概要

Allied Market Researchが発行した最新の調査レポート「ヘルスケアBPO市場:サービスタイプ別の世界の機会分析と産業予測 2020-2027年」は、2022年の市場規模は1,216億米ドルに、2032年には2,823億米ドルに達し、2023年から2032年までのCAGRは8.7%で成長すると予測しています。

Healthcare BPO Market-IMG1

ヘルスケアBPOとは、アウトソーシングされ、医療機関、医療従事者、医療機関に管理業務やその他の支援を提供する業務活動やプロセスを指します。ヘルスケアBPOには、コーディング、請求サービス、テープ起こしなどのサービスが含まれます。ヘルスケアBPOは、医療機関が医療請求などの業務を社内で行う代わりに、特定の業務を社外で行う活動です。言い換えれば、ヘルスケアプロバイダーは第三者企業に仕事を依頼するのです。最も一般的なBPOサービスは、医療請求とコーディング、請求処理、データ入力サービスです。

世界のヘルスケアBPO市場の成長を牽引しているのは、構造化されたプロセスや文書化の需要の急増、医療保険導入の増加、慢性疾患の有病率の上昇です。さらに、世界中の大手ヘルスケアIT企業は、費用対効果が高く正確なヘルスケアアウトソーシングサービスの提供にますます力を入れるようになっており、これが市場成長に大きく貢献すると予想されます。

アウトソーシングの主な理由は、運用コストの削減です。企業は、IT機器を購入したり、多様な業務をこなすために人員を増員したりするよりも、サービス・プロバイダーに業務を委託することで、諸経費を削減、あるいは削減することができます。さらに、世界のヘルスケアBPO市場の成長は、ヘルスケアインフラの改善、大規模なヘルスケアBPO市場プロジェクトに対する政府や民間団体からのさまざまな取り組みや資金提供、高度なインフラの採用増加などの要因によって牽引されています。世界のヘルスケアBPO市場の有力企業は、手間のかからない事業運営と費用対効果の高い正確なヘルスケアサービスを保証しており、これが市場の成長を後押ししています。

目次

第1章 イントロダクション

第2章 エグゼクティブサマリー

第3章 市場概要

  • 市場の定義と範囲
  • 主な調査結果
    • 影響要因
    • 主な投資機会
  • ポーターのファイブフォース分析
  • 市場力学
    • 促進要因
      • ヘルスケアインフラの改善
      • 費用対効果が高く迅速なサービスに対する需要の増加
      • ヘルスケア保険を求める人々の増加
    • 抑制要因
      • 患者データの安全性とセキュリティに関する懸念
    • 機会
      • ヘルスケアBPOの進歩と人工知能の導入
  • COVID-19による市場への影響分析

第4章 ヘルスケアBPO市場:サービスタイプ別

  • プロバイダーアウトソーシングサービス
    • プロバイダーアウトソーシングサービス:ヘルスケアBPO市場、サービス別
  • ペイヤーアウトソーシングサービス
    • ペイヤーアウトソーシングサービス:ヘルスケアBPO市場、サービス別
  • 運用型アウトソーシングサービス
    • 運用アウトソーシングサービス:ヘルスケアBPO市場、サービス別
  • ITインフラ管理サービス

第5章 ヘルスケアBPO市場:エンドユーザー別

  • ヘルスケアプロバイダー
  • ヘルスケアペイヤー
  • その他

第6章 ヘルスケアBPO市場:地域別

  • 北米
    • 米国
    • カナダ
    • メキシコ
  • 欧州
    • ドイツ
    • フランス
    • 英国
    • イタリア
    • スペイン
    • その他欧州
  • アジア太平洋
    • 中国
    • 日本
    • インド
    • オーストラリア
    • 韓国
    • その他アジア太平洋地域
  • ラテンアメリカ・中東・アフリカ
    • ブラジル
    • サウジアラビア
    • 南アフリカ
    • その他の地域

第7章 競合情勢

  • イントロダクション
  • 主要成功戦略
  • 主要10社の製品マッピング
  • 競合ダッシュボード
  • 競合ヒートマップ
  • 主要企業のポジショニング、2022年

第8章 企業プロファイル

  • Accenture
  • GeBBS Healthcare Solutions
  • Tata Consultancy Services Ltd.
  • IQVIA
  • Cognizant
  • R1 RCM Inc.
  • Wipro
  • Genpact Ltd.
  • Invensis Technologies Pvt Ltd
  • Infosys BPM Limited
図表

LIST OF TABLES

  • TABLE 01. GLOBAL HEALTHCARE BPO MARKET, BY SERVICES TYPE, 2022-2032 ($MILLION)
  • TABLE 02. HEALTHCARE BPO MARKET FOR PROVIDER OUTSOURCING SERVICES, BY REGION, 2022-2032 ($MILLION)
  • TABLE 03. GLOBAL PROVIDER OUTSOURCING SERVICES HEALTHCARE BPO MARKET, BY SERVICE, 2022-2032 ($MILLION)
  • TABLE 04. HEALTHCARE BPO MARKET FOR PAYER OUTSOURCING SERVICES, BY REGION, 2022-2032 ($MILLION)
  • TABLE 05. GLOBAL PAYER OUTSOURCING SERVICES HEALTHCARE BPO MARKET, BY SERVICE, 2022-2032 ($MILLION)
  • TABLE 06. HEALTHCARE BPO MARKET FOR OPERATIONAL OUTSOURCING SERVICES, BY REGION, 2022-2032 ($MILLION)
  • TABLE 07. GLOBAL OPERATIONAL OUTSOURCING SERVICES HEALTHCARE BPO MARKET, BY SERVICE, 2022-2032 ($MILLION)
  • TABLE 08. HEALTHCARE BPO MARKET FOR IT INFRASTRUCTURE MANAGEMENT SERVICES, BY REGION, 2022-2032 ($MILLION)
  • TABLE 09. GLOBAL HEALTHCARE BPO MARKET, BY END USER, 2022-2032 ($MILLION)
  • TABLE 10. HEALTHCARE BPO MARKET FOR HEALTHCARE PROVIDERS, BY REGION, 2022-2032 ($MILLION)
  • TABLE 11. HEALTHCARE BPO MARKET FOR HEALTHCARE PAYERS, BY REGION, 2022-2032 ($MILLION)
  • TABLE 12. HEALTHCARE BPO MARKET FOR OTHERS, BY REGION, 2022-2032 ($MILLION)
  • TABLE 13. HEALTHCARE BPO MARKET, BY REGION, 2022-2032 ($MILLION)
  • TABLE 14. NORTH AMERICA HEALTHCARE BPO MARKET, BY SERVICES TYPE, 2022-2032 ($MILLION)
  • TABLE 15. NORTH AMERICA HEALTHCARE BPO MARKET, BY END USER, 2022-2032 ($MILLION)
  • TABLE 16. NORTH AMERICA HEALTHCARE BPO MARKET, BY COUNTRY, 2022-2032 ($MILLION)
  • TABLE 17. U.S. HEALTHCARE BPO MARKET, BY SERVICES TYPE, 2022-2032 ($MILLION)
  • TABLE 18. U.S. HEALTHCARE BPO MARKET, BY END USER, 2022-2032 ($MILLION)
  • TABLE 19. CANADA HEALTHCARE BPO MARKET, BY SERVICES TYPE, 2022-2032 ($MILLION)
  • TABLE 20. CANADA HEALTHCARE BPO MARKET, BY END USER, 2022-2032 ($MILLION)
  • TABLE 21. MEXICO HEALTHCARE BPO MARKET, BY SERVICES TYPE, 2022-2032 ($MILLION)
  • TABLE 22. MEXICO HEALTHCARE BPO MARKET, BY END USER, 2022-2032 ($MILLION)
  • TABLE 23. EUROPE HEALTHCARE BPO MARKET, BY SERVICES TYPE, 2022-2032 ($MILLION)
  • TABLE 24. EUROPE HEALTHCARE BPO MARKET, BY END USER, 2022-2032 ($MILLION)
  • TABLE 25. EUROPE HEALTHCARE BPO MARKET, BY COUNTRY, 2022-2032 ($MILLION)
  • TABLE 26. GERMANY HEALTHCARE BPO MARKET, BY SERVICES TYPE, 2022-2032 ($MILLION)
  • TABLE 27. GERMANY HEALTHCARE BPO MARKET, BY END USER, 2022-2032 ($MILLION)
  • TABLE 28. FRANCE HEALTHCARE BPO MARKET, BY SERVICES TYPE, 2022-2032 ($MILLION)
  • TABLE 29. FRANCE HEALTHCARE BPO MARKET, BY END USER, 2022-2032 ($MILLION)
  • TABLE 30. UK HEALTHCARE BPO MARKET, BY SERVICES TYPE, 2022-2032 ($MILLION)
  • TABLE 31. UK HEALTHCARE BPO MARKET, BY END USER, 2022-2032 ($MILLION)
  • TABLE 32. ITALY HEALTHCARE BPO MARKET, BY SERVICES TYPE, 2022-2032 ($MILLION)
  • TABLE 33. ITALY HEALTHCARE BPO MARKET, BY END USER, 2022-2032 ($MILLION)
  • TABLE 34. SPAIN HEALTHCARE BPO MARKET, BY SERVICES TYPE, 2022-2032 ($MILLION)
  • TABLE 35. SPAIN HEALTHCARE BPO MARKET, BY END USER, 2022-2032 ($MILLION)
  • TABLE 36. REST OF EUROPE HEALTHCARE BPO MARKET, BY SERVICES TYPE, 2022-2032 ($MILLION)
  • TABLE 37. REST OF EUROPE HEALTHCARE BPO MARKET, BY END USER, 2022-2032 ($MILLION)
  • TABLE 38. ASIA-PACIFIC HEALTHCARE BPO MARKET, BY SERVICES TYPE, 2022-2032 ($MILLION)
  • TABLE 39. ASIA-PACIFIC HEALTHCARE BPO MARKET, BY END USER, 2022-2032 ($MILLION)
  • TABLE 40. ASIA-PACIFIC HEALTHCARE BPO MARKET, BY COUNTRY, 2022-2032 ($MILLION)
  • TABLE 41. CHINA HEALTHCARE BPO MARKET, BY SERVICES TYPE, 2022-2032 ($MILLION)
  • TABLE 42. CHINA HEALTHCARE BPO MARKET, BY END USER, 2022-2032 ($MILLION)
  • TABLE 43. JAPAN HEALTHCARE BPO MARKET, BY SERVICES TYPE, 2022-2032 ($MILLION)
  • TABLE 44. JAPAN HEALTHCARE BPO MARKET, BY END USER, 2022-2032 ($MILLION)
  • TABLE 45. INDIA HEALTHCARE BPO MARKET, BY SERVICES TYPE, 2022-2032 ($MILLION)
  • TABLE 46. INDIA HEALTHCARE BPO MARKET, BY END USER, 2022-2032 ($MILLION)
  • TABLE 47. AUSTRALIA HEALTHCARE BPO MARKET, BY SERVICES TYPE, 2022-2032 ($MILLION)
  • TABLE 48. AUSTRALIA HEALTHCARE BPO MARKET, BY END USER, 2022-2032 ($MILLION)
  • TABLE 49. SOUTH KOREA HEALTHCARE BPO MARKET, BY SERVICES TYPE, 2022-2032 ($MILLION)
  • TABLE 50. SOUTH KOREA HEALTHCARE BPO MARKET, BY END USER, 2022-2032 ($MILLION)
  • TABLE 51. REST OF ASIA-PACIFIC HEALTHCARE BPO MARKET, BY SERVICES TYPE, 2022-2032 ($MILLION)
  • TABLE 52. REST OF ASIA-PACIFIC HEALTHCARE BPO MARKET, BY END USER, 2022-2032 ($MILLION)
  • TABLE 53. LAMEA HEALTHCARE BPO MARKET, BY SERVICES TYPE, 2022-2032 ($MILLION)
  • TABLE 54. LAMEA HEALTHCARE BPO MARKET, BY END USER, 2022-2032 ($MILLION)
  • TABLE 55. LAMEA HEALTHCARE BPO MARKET, BY COUNTRY, 2022-2032 ($MILLION)
  • TABLE 56. BRAZIL HEALTHCARE BPO MARKET, BY SERVICES TYPE, 2022-2032 ($MILLION)
  • TABLE 57. BRAZIL HEALTHCARE BPO MARKET, BY END USER, 2022-2032 ($MILLION)
  • TABLE 58. SAUDI ARABIA HEALTHCARE BPO MARKET, BY SERVICES TYPE, 2022-2032 ($MILLION)
  • TABLE 59. SAUDI ARABIA HEALTHCARE BPO MARKET, BY END USER, 2022-2032 ($MILLION)
  • TABLE 60. SOUTH AFRICA HEALTHCARE BPO MARKET, BY SERVICES TYPE, 2022-2032 ($MILLION)
  • TABLE 61. SOUTH AFRICA HEALTHCARE BPO MARKET, BY END USER, 2022-2032 ($MILLION)
  • TABLE 62. REST OF LAMEA HEALTHCARE BPO MARKET, BY SERVICES TYPE, 2022-2032 ($MILLION)
  • TABLE 63. REST OF LAMEA HEALTHCARE BPO MARKET, BY END USER, 2022-2032 ($MILLION)
  • TABLE 64. ACCENTURE: KEY EXECUTIVES
  • TABLE 65. ACCENTURE: COMPANY SNAPSHOT
  • TABLE 66. ACCENTURE: SERVICE SEGMENTS
  • TABLE 67. ACCENTURE: PRODUCT PORTFOLIO
  • TABLE 68. ACCENTURE: KEY STRATERGIES
  • TABLE 69. GEBBS HEALTHCARE SOLUTIONS: KEY EXECUTIVES
  • TABLE 70. GEBBS HEALTHCARE SOLUTIONS: COMPANY SNAPSHOT
  • TABLE 71. GEBBS HEALTHCARE SOLUTIONS: SERVICE SEGMENTS
  • TABLE 72. GEBBS HEALTHCARE SOLUTIONS: PRODUCT PORTFOLIO
  • TABLE 73. GEBBS HEALTHCARE SOLUTIONS: KEY STRATERGIES
  • TABLE 74. TATA CONSULTANCY SERVICES LTD.: KEY EXECUTIVES
  • TABLE 75. TATA CONSULTANCY SERVICES LTD.: COMPANY SNAPSHOT
  • TABLE 76. TATA CONSULTANCY SERVICES LTD.: SERVICE SEGMENTS
  • TABLE 77. TATA CONSULTANCY SERVICES LTD.: PRODUCT PORTFOLIO
  • TABLE 78. IQVIA: KEY EXECUTIVES
  • TABLE 79. IQVIA: COMPANY SNAPSHOT
  • TABLE 80. IQVIA: SERVICE SEGMENTS
  • TABLE 81. IQVIA: PRODUCT PORTFOLIO
  • TABLE 82. COGNIZANT: KEY EXECUTIVES
  • TABLE 83. COGNIZANT: COMPANY SNAPSHOT
  • TABLE 84. COGNIZANT: SERVICE SEGMENTS
  • TABLE 85. COGNIZANT: PRODUCT PORTFOLIO
  • TABLE 86. R1 RCM INC.: KEY EXECUTIVES
  • TABLE 87. R1 RCM INC.: COMPANY SNAPSHOT
  • TABLE 88. R1 RCM INC.: SERVICE SEGMENTS
  • TABLE 89. R1 RCM INC.: PRODUCT PORTFOLIO
  • TABLE 90. WIPRO: KEY EXECUTIVES
  • TABLE 91. WIPRO: COMPANY SNAPSHOT
  • TABLE 92. WIPRO: SERVICE SEGMENTS
  • TABLE 93. WIPRO: PRODUCT PORTFOLIO
  • TABLE 94. GENPACT LTD.: KEY EXECUTIVES
  • TABLE 95. GENPACT LTD.: COMPANY SNAPSHOT
  • TABLE 96. GENPACT LTD.: SERVICE SEGMENTS
  • TABLE 97. GENPACT LTD.: PRODUCT PORTFOLIO
  • TABLE 98. INVENSIS TECHNOLOGIES PVT LTD: KEY EXECUTIVES
  • TABLE 99. INVENSIS TECHNOLOGIES PVT LTD: COMPANY SNAPSHOT
  • TABLE 100. INVENSIS TECHNOLOGIES PVT LTD: SERVICE SEGMENTS
  • TABLE 101. INVENSIS TECHNOLOGIES PVT LTD: PRODUCT PORTFOLIO
  • TABLE 102. INFOSYS BPM LIMITED: KEY EXECUTIVES
  • TABLE 103. INFOSYS BPM LIMITED: COMPANY SNAPSHOT
  • TABLE 104. INFOSYS BPM LIMITED: SERVICE SEGMENTS
  • TABLE 105. INFOSYS BPM LIMITED: PRODUCT PORTFOLIO

LIST OF FIGURES

  • FIGURE 01. HEALTHCARE BPO MARKET, 2022-2032
  • FIGURE 02. SEGMENTATION OF HEALTHCARE BPO MARKET, 2022-2032
  • FIGURE 03. TOP INVESTMENT POCKETS IN HEALTHCARE BPO MARKET (2023-2032)
  • FIGURE 04. MODERATE BARGAINING POWER OF SUPPLIERS
  • FIGURE 05. MODERATE BARGAINING POWER OF BUYERS
  • FIGURE 06. MODERATE THREAT OF SUBSTITUTES
  • FIGURE 07. MODERATE THREAT OF NEW ENTRANTS
  • FIGURE 08. MODERATE INTENSITY OF RIVALRY
  • FIGURE 09. DRIVERS, RESTRAINTS AND OPPORTUNITIES: GLOBALHEALTHCARE BPO MARKET
  • FIGURE 10. HEALTHCARE BPO MARKET, BY SERVICES TYPE, 2022(%)
  • FIGURE 11. COMPARATIVE SHARE ANALYSIS OF HEALTHCARE BPO MARKET FOR PROVIDER OUTSOURCING SERVICES, BY COUNTRY 2022 AND 2032(%)
  • FIGURE 12. COMPARATIVE SHARE ANALYSIS OF HEALTHCARE BPO MARKET FOR PAYER OUTSOURCING SERVICES, BY COUNTRY 2022 AND 2032(%)
  • FIGURE 13. COMPARATIVE SHARE ANALYSIS OF HEALTHCARE BPO MARKET FOR OPERATIONAL OUTSOURCING SERVICES, BY COUNTRY 2022 AND 2032(%)
  • FIGURE 14. COMPARATIVE SHARE ANALYSIS OF HEALTHCARE BPO MARKET FOR IT INFRASTRUCTURE MANAGEMENT SERVICES, BY COUNTRY 2022 AND 2032(%)
  • FIGURE 15. HEALTHCARE BPO MARKET, BY END USER, 2022(%)
  • FIGURE 16. COMPARATIVE SHARE ANALYSIS OF HEALTHCARE BPO MARKET FOR HEALTHCARE PROVIDERS, BY COUNTRY 2022 AND 2032(%)
  • FIGURE 17. COMPARATIVE SHARE ANALYSIS OF HEALTHCARE BPO MARKET FOR HEALTHCARE PAYERS, BY COUNTRY 2022 AND 2032(%)
  • FIGURE 18. COMPARATIVE SHARE ANALYSIS OF HEALTHCARE BPO MARKET FOR OTHERS, BY COUNTRY 2022 AND 2032(%)
  • FIGURE 19. HEALTHCARE BPO MARKET BY REGION, 2022
  • FIGURE 20. U.S. HEALTHCARE BPO MARKET, 2022-2032 ($MILLION)
  • FIGURE 21. CANADA HEALTHCARE BPO MARKET, 2022-2032 ($MILLION)
  • FIGURE 22. MEXICO HEALTHCARE BPO MARKET, 2022-2032 ($MILLION)
  • FIGURE 23. GERMANY HEALTHCARE BPO MARKET, 2022-2032 ($MILLION)
  • FIGURE 24. FRANCE HEALTHCARE BPO MARKET, 2022-2032 ($MILLION)
  • FIGURE 25. UK HEALTHCARE BPO MARKET, 2022-2032 ($MILLION)
  • FIGURE 26. ITALY HEALTHCARE BPO MARKET, 2022-2032 ($MILLION)
  • FIGURE 27. SPAIN HEALTHCARE BPO MARKET, 2022-2032 ($MILLION)
  • FIGURE 28. REST OF EUROPE HEALTHCARE BPO MARKET, 2022-2032 ($MILLION)
  • FIGURE 29. CHINA HEALTHCARE BPO MARKET, 2022-2032 ($MILLION)
  • FIGURE 30. JAPAN HEALTHCARE BPO MARKET, 2022-2032 ($MILLION)
  • FIGURE 31. INDIA HEALTHCARE BPO MARKET, 2022-2032 ($MILLION)
  • FIGURE 32. AUSTRALIA HEALTHCARE BPO MARKET, 2022-2032 ($MILLION)
  • FIGURE 33. SOUTH KOREA HEALTHCARE BPO MARKET, 2022-2032 ($MILLION)
  • FIGURE 34. REST OF ASIA-PACIFIC HEALTHCARE BPO MARKET, 2022-2032 ($MILLION)
  • FIGURE 35. BRAZIL HEALTHCARE BPO MARKET, 2022-2032 ($MILLION)
  • FIGURE 36. SAUDI ARABIA HEALTHCARE BPO MARKET, 2022-2032 ($MILLION)
  • FIGURE 37. SOUTH AFRICA HEALTHCARE BPO MARKET, 2022-2032 ($MILLION)
  • FIGURE 38. REST OF LAMEA HEALTHCARE BPO MARKET, 2022-2032 ($MILLION)
  • FIGURE 39. TOP WINNING STRATEGIES, BY YEAR
  • FIGURE 40. TOP WINNING STRATEGIES, BY DEVELOPMENT
  • FIGURE 41. TOP WINNING STRATEGIES, BY COMPANY
  • FIGURE 42. PRODUCT MAPPING OF TOP 10 PLAYERS
  • FIGURE 43. COMPETITIVE DASHBOARD
  • FIGURE 44. COMPETITIVE HEATMAP: HEALTHCARE BPO MARKET
  • FIGURE 45. TOP PLAYER POSITIONING, 2022
  • FIGURE 46. ACCENTURE: NET REVENUE, 2020-2022 ($MILLION)
  • FIGURE 47. ACCENTURE: RESEARCH & DEVELOPMENT EXPENDITURE, 2020-2022 ($MILLION)
  • FIGURE 48. ACCENTURE: REVENUE SHARE BY REGION, 2022 (%)
  • FIGURE 49. ACCENTURE: REVENUE SHARE BY SEGMENT, 2022 (%)
  • FIGURE 50. TATA CONSULTANCY SERVICES LTD.: NET REVENUE, 2020-2022 ($MILLION)
  • FIGURE 51. TATA CONSULTANCY SERVICES LTD.: RESEARCH & DEVELOPMENT EXPENDITURE, 2020-2022 ($MILLION)
  • FIGURE 52. TATA CONSULTANCY SERVICES LTD.: REVENUE SHARE BY SEGMENT, 2022 (%)
  • FIGURE 53. TATA CONSULTANCY SERVICES LTD.: REVENUE SHARE BY REGION, 2022 (%)
  • FIGURE 54. IQVIA: NET REVENUE, 2020-2022 ($MILLION)
  • FIGURE 55. IQVIA: REVENUE SHARE BY SEGMENT, 2022 (%)
  • FIGURE 56. COGNIZANT: NET REVENUE, 2020-2022 ($MILLION)
  • FIGURE 57. COGNIZANT: REVENUE SHARE BY SEGMENT, 2022 (%)
  • FIGURE 58. COGNIZANT: REVENUE SHARE BY REGION, 2022 (%)
  • FIGURE 59. R1 RCM INC.: NET REVENUE, 2020-2022 ($MILLION)
  • FIGURE 60. WIPRO: REVENUE SHARE BY SEGMENT, 2022 (%)
  • FIGURE 61. WIPRO: REVENUE SHARE BY REGION, 2022 (%)
  • FIGURE 62. GENPACT LTD.: NET REVENUE, 2020-2022 ($MILLION)
  • FIGURE 63. GENPACT LTD.: REVENUE SHARE BY REGION, 2022 (%)
  • FIGURE 64. INFOSYS BPM LIMITED: NET REVENUE, 2020-2022 ($MILLION)
  • FIGURE 65. INFOSYS BPM LIMITED: REVENUE SHARE BY SEGMENT, 2022 (%)
  • FIGURE 66. INFOSYS BPM LIMITED: REVENUE SHARE BY REGION, 2022 (%)
目次
Product Code: A11012

According to a new report published by Allied Market Research, titled, "Healthcare BPO Market: Global Opportunity Analysis and Industry Forecast 2020-2027 by Services Type," The healthcare bpo market: global opportunity analysis and industry forecast 2020-2027 by services type was valued at $121.6 billion in 2022, and is estimated to reach $282.3 billion by 2032, growing at a CAGR of 8.7% from 2023 to 2032.

Healthcare BPO Market - IMG1

Healthcare BPO refers to the business activity or process that is outsourced and offers administrative or other assistance to medical organizations, personnel, and institutions. Healthcare BPO involves services such as coding, billing services, and transcription. It is an activity in which healthcare providers are getting their certain job functions done outside the company instead of having an in-house department for operations such as medical billing. In other word, healthcare providers hire a third-party firm to perform the job for them. The most common BPO services are medical billing and coding, claims processing, and data entry service.

The growth of the global healthcare BPO market is driven by surge in demand of structured processes and documentations, increase in adoption of health insurance, and rise in prevalence of chronic diseases. Moreover, large healthcare IT firms all over the world increasingly focus on providing cost-effective and accurate healthcare outsourcing services, which is expected to notably contribute toward the market growth.

The prime reason for outsourcing is to reduce operational cost. Companies can outsource the work to a service provider, decreasing or even reducing overhead expenses, rather than purchasing IT equipment and recruiting more personnel to do diverse jobs. Furthermore, the global healthcare BPO market growth is driven by factors such as improvements in healthcare infrastructure, various initiatives & funding from government & private bodies for large-scale healthcare BPO market projects and rise in adoption of the advanced infrastructure. Prominent players in the global healthcare BPO market ensure hustle-free business operations and cost-effective & accurate healthcare services, which drives the growth of the market.

The global healthcare BPO market is segmented into service type, end user, and region. On the basis of service type, the market is categorized into provider outsourcing services market, payer outsourcing services, operational outsourcing services, and IT infrastructure management services. Depending on end user, it is classified into healthcare providers, healthcare payers, and others. Region wise, the market is studied across North America (the U.S., Canada, and Mexico), Europe (Germany, France, the UK, Italy, Spain, and rest of Europe), Asia-Pacific (Japan, China, Australia, India, South Korea, and rest of Asia-Pacific), and LAMEA (Brazil, South Africa, Saudi Arabia, and rest of LAMEA).

Major companies profiled in the report include: Accenture, GeBBS Healthcare Solutions, Tata Consultancy Services Ltd., Cognizant, R1 RCM Inc, Genpact Ltd, Invensis Technologies Pvt Ltd, IQVIA, Wipro, and Infosys BPM Limited.

Key Benefits For Stakeholders

  • This report provides a quantitative analysis of the market segments, current trends, estimations, and dynamics of the healthcare bpo market: global opportunity analysis and industry forecast 2020-2027 market analysis from 2022 to 2032 to identify the prevailing healthcare bpo market: global opportunity analysis and industry forecast 2020-2027 market opportunities.
  • The market research is offered along with information related to key drivers, restraints, and opportunities.
  • Porter's five forces analysis highlights the potency of buyers and suppliers to enable stakeholders make profit-oriented business decisions and strengthen their supplier-buyer network.
  • In-depth analysis of the healthcare bpo market: global opportunity analysis and industry forecast 2020-2027 market segmentation assists to determine the prevailing market opportunities.
  • Major countries in each region are mapped according to their revenue contribution to the global market.
  • Market player positioning facilitates benchmarking and provides a clear understanding of the present position of the market players.
  • The report includes the analysis of the regional as well as global healthcare bpo market: global opportunity analysis and industry forecast 2020-2027 market trends, key players, market segments, application areas, and market growth strategies.

Key Market Segments

By Services Type

  • Provider Outsourcing Services
    • Service
    • Medical Document Management Services
    • Pharmacy Information Management Services
    • Laboratory Information Management Services
    • Revenue Cycle Management Services
    • Others
  • Payer Outsourcing Services
    • Service
    • Claims Management
    • Customer Relationship Management Services
    • Billing and Accounts Management Services
    • Fraud Detection Services
    • Others
  • Operational Outsourcing Services
    • Service
    • Supply Chain Management Services
    • Business Process Management Services
    • Others
  • IT Infrastructure Management Services

By End User

  • Healthcare Providers
  • Healthcare Payers
  • Others

By Region

  • North America
    • U.S.
    • Canada
    • Mexico
  • Europe
    • Germany
    • France
    • UK
    • Italy
    • Spain
    • Rest of Europe
  • Asia-Pacific
    • China
    • Japan
    • India
    • Australia
    • South Korea
    • Rest of Asia-Pacific
  • LAMEA
    • Brazil
    • Saudi Arabia
    • South Africa
    • Rest of LAMEA

Key Market Players:

    • Accenture
    • R1 RCM Inc.
    • Genpact Ltd.
    • IQVIA
    • Tata Consultancy Services Ltd.
    • Wipro
    • GeBBS Healthcare Solutions
    • Cognizant
    • Invensis Technologies Pvt Ltd
    • Infosys BPM Limited

TABLE OF CONTENTS

CHAPTER 1: INTRODUCTION

  • 1.1. Report description
  • 1.2. Key market segments
  • 1.3. Key benefits to the stakeholders
  • 1.4. Research Methodology
    • 1.4.1. Primary research
    • 1.4.2. Secondary research
    • 1.4.3. Analyst tools and models

CHAPTER 2: EXECUTIVE SUMMARY

  • 2.1. CXO Perspective

CHAPTER 3: MARKET OVERVIEW

  • 3.1. Market definition and scope
  • 3.2. Key findings
    • 3.2.1. Top impacting factors
    • 3.2.2. Top investment pockets
  • 3.3. Porter's five forces analysis
    • 3.3.1. Bargaining power of suppliers
    • 3.3.2. Bargaining power of buyers
    • 3.3.3. Threat of substitutes
    • 3.3.4. Threat of new entrants
    • 3.3.5. Intensity of rivalry
  • 3.4. Market dynamics
    • 3.4.1. Drivers
      • 3.4.1.1. Improvement in healthcare infrastructure
      • 3.4.1.2. Increase in demand for cost-effective and speedy services
      • 3.4.1.3. Rise in number of people looking for healthcare insurance
    • 3.4.2. Restraints
      • 3.4.2.1. Concerns regarding patient data safety & security
    • 3.4.3. Opportunities
      • 3.4.3.1. Advancements in healthcare BPO and introduction of artificial intelligence
  • 3.5. COVID-19 Impact Analysis on the market

CHAPTER 4: HEALTHCARE BPO MARKET, BY SERVICES TYPE

  • 4.1. Overview
    • 4.1.1. Market size and forecast
  • 4.2. Provider Outsourcing Services
    • 4.2.1. Key market trends, growth factors and opportunities
    • 4.2.2. Market size and forecast, by region
    • 4.2.3. Market share analysis by country
    • 4.2.4. Provider Outsourcing Services Healthcare BPO Market by Service
  • 4.3. Payer Outsourcing Services
    • 4.3.1. Key market trends, growth factors and opportunities
    • 4.3.2. Market size and forecast, by region
    • 4.3.3. Market share analysis by country
    • 4.3.4. Payer Outsourcing Services Healthcare BPO Market by Service
  • 4.4. Operational Outsourcing Services
    • 4.4.1. Key market trends, growth factors and opportunities
    • 4.4.2. Market size and forecast, by region
    • 4.4.3. Market share analysis by country
    • 4.4.4. Operational Outsourcing Services Healthcare BPO Market by Service
  • 4.5. IT Infrastructure Management Services
    • 4.5.1. Key market trends, growth factors and opportunities
    • 4.5.2. Market size and forecast, by region
    • 4.5.3. Market share analysis by country

CHAPTER 5: HEALTHCARE BPO MARKET, BY END USER

  • 5.1. Overview
    • 5.1.1. Market size and forecast
  • 5.2. Healthcare Providers
    • 5.2.1. Key market trends, growth factors and opportunities
    • 5.2.2. Market size and forecast, by region
    • 5.2.3. Market share analysis by country
  • 5.3. Healthcare Payers
    • 5.3.1. Key market trends, growth factors and opportunities
    • 5.3.2. Market size and forecast, by region
    • 5.3.3. Market share analysis by country
  • 5.4. Others
    • 5.4.1. Key market trends, growth factors and opportunities
    • 5.4.2. Market size and forecast, by region
    • 5.4.3. Market share analysis by country

CHAPTER 6: HEALTHCARE BPO MARKET, BY REGION

  • 6.1. Overview
    • 6.1.1. Market size and forecast By Region
  • 6.2. North America
    • 6.2.1. Key trends and opportunities
    • 6.2.2. Market size and forecast, by Services Type
    • 6.2.3. Market size and forecast, by End User
    • 6.2.4. Market size and forecast, by country
      • 6.2.4.1. U.S.
      • 6.2.4.1.1. Key market trends, growth factors and opportunities
      • 6.2.4.1.2. Market size and forecast, by Services Type
      • 6.2.4.1.3. Market size and forecast, by End User
      • 6.2.4.2. Canada
      • 6.2.4.2.1. Key market trends, growth factors and opportunities
      • 6.2.4.2.2. Market size and forecast, by Services Type
      • 6.2.4.2.3. Market size and forecast, by End User
      • 6.2.4.3. Mexico
      • 6.2.4.3.1. Key market trends, growth factors and opportunities
      • 6.2.4.3.2. Market size and forecast, by Services Type
      • 6.2.4.3.3. Market size and forecast, by End User
  • 6.3. Europe
    • 6.3.1. Key trends and opportunities
    • 6.3.2. Market size and forecast, by Services Type
    • 6.3.3. Market size and forecast, by End User
    • 6.3.4. Market size and forecast, by country
      • 6.3.4.1. Germany
      • 6.3.4.1.1. Key market trends, growth factors and opportunities
      • 6.3.4.1.2. Market size and forecast, by Services Type
      • 6.3.4.1.3. Market size and forecast, by End User
      • 6.3.4.2. France
      • 6.3.4.2.1. Key market trends, growth factors and opportunities
      • 6.3.4.2.2. Market size and forecast, by Services Type
      • 6.3.4.2.3. Market size and forecast, by End User
      • 6.3.4.3. UK
      • 6.3.4.3.1. Key market trends, growth factors and opportunities
      • 6.3.4.3.2. Market size and forecast, by Services Type
      • 6.3.4.3.3. Market size and forecast, by End User
      • 6.3.4.4. Italy
      • 6.3.4.4.1. Key market trends, growth factors and opportunities
      • 6.3.4.4.2. Market size and forecast, by Services Type
      • 6.3.4.4.3. Market size and forecast, by End User
      • 6.3.4.5. Spain
      • 6.3.4.5.1. Key market trends, growth factors and opportunities
      • 6.3.4.5.2. Market size and forecast, by Services Type
      • 6.3.4.5.3. Market size and forecast, by End User
      • 6.3.4.6. Rest of Europe
      • 6.3.4.6.1. Key market trends, growth factors and opportunities
      • 6.3.4.6.2. Market size and forecast, by Services Type
      • 6.3.4.6.3. Market size and forecast, by End User
  • 6.4. Asia-Pacific
    • 6.4.1. Key trends and opportunities
    • 6.4.2. Market size and forecast, by Services Type
    • 6.4.3. Market size and forecast, by End User
    • 6.4.4. Market size and forecast, by country
      • 6.4.4.1. China
      • 6.4.4.1.1. Key market trends, growth factors and opportunities
      • 6.4.4.1.2. Market size and forecast, by Services Type
      • 6.4.4.1.3. Market size and forecast, by End User
      • 6.4.4.2. Japan
      • 6.4.4.2.1. Key market trends, growth factors and opportunities
      • 6.4.4.2.2. Market size and forecast, by Services Type
      • 6.4.4.2.3. Market size and forecast, by End User
      • 6.4.4.3. India
      • 6.4.4.3.1. Key market trends, growth factors and opportunities
      • 6.4.4.3.2. Market size and forecast, by Services Type
      • 6.4.4.3.3. Market size and forecast, by End User
      • 6.4.4.4. Australia
      • 6.4.4.4.1. Key market trends, growth factors and opportunities
      • 6.4.4.4.2. Market size and forecast, by Services Type
      • 6.4.4.4.3. Market size and forecast, by End User
      • 6.4.4.5. South Korea
      • 6.4.4.5.1. Key market trends, growth factors and opportunities
      • 6.4.4.5.2. Market size and forecast, by Services Type
      • 6.4.4.5.3. Market size and forecast, by End User
      • 6.4.4.6. Rest of Asia-Pacific
      • 6.4.4.6.1. Key market trends, growth factors and opportunities
      • 6.4.4.6.2. Market size and forecast, by Services Type
      • 6.4.4.6.3. Market size and forecast, by End User
  • 6.5. LAMEA
    • 6.5.1. Key trends and opportunities
    • 6.5.2. Market size and forecast, by Services Type
    • 6.5.3. Market size and forecast, by End User
    • 6.5.4. Market size and forecast, by country
      • 6.5.4.1. Brazil
      • 6.5.4.1.1. Key market trends, growth factors and opportunities
      • 6.5.4.1.2. Market size and forecast, by Services Type
      • 6.5.4.1.3. Market size and forecast, by End User
      • 6.5.4.2. Saudi Arabia
      • 6.5.4.2.1. Key market trends, growth factors and opportunities
      • 6.5.4.2.2. Market size and forecast, by Services Type
      • 6.5.4.2.3. Market size and forecast, by End User
      • 6.5.4.3. South Africa
      • 6.5.4.3.1. Key market trends, growth factors and opportunities
      • 6.5.4.3.2. Market size and forecast, by Services Type
      • 6.5.4.3.3. Market size and forecast, by End User
      • 6.5.4.4. Rest of LAMEA
      • 6.5.4.4.1. Key market trends, growth factors and opportunities
      • 6.5.4.4.2. Market size and forecast, by Services Type
      • 6.5.4.4.3. Market size and forecast, by End User

CHAPTER 7: COMPETITIVE LANDSCAPE

  • 7.1. Introduction
  • 7.2. Top winning strategies
  • 7.3. Product Mapping of Top 10 Player
  • 7.4. Competitive Dashboard
  • 7.5. Competitive Heatmap
  • 7.6. Top player positioning, 2022

CHAPTER 8: COMPANY PROFILES

  • 8.1. Accenture
    • 8.1.1. Company overview
    • 8.1.2. Key Executives
    • 8.1.3. Company snapshot
    • 8.1.4. Operating business segments
    • 8.1.5. Product portfolio
    • 8.1.6. Business performance
    • 8.1.7. Key strategic moves and developments
  • 8.2. GeBBS Healthcare Solutions
    • 8.2.1. Company overview
    • 8.2.2. Key Executives
    • 8.2.3. Company snapshot
    • 8.2.4. Operating business segments
    • 8.2.5. Product portfolio
    • 8.2.6. Key strategic moves and developments
  • 8.3. Tata Consultancy Services Ltd.
    • 8.3.1. Company overview
    • 8.3.2. Key Executives
    • 8.3.3. Company snapshot
    • 8.3.4. Operating business segments
    • 8.3.5. Product portfolio
    • 8.3.6. Business performance
  • 8.4. IQVIA
    • 8.4.1. Company overview
    • 8.4.2. Key Executives
    • 8.4.3. Company snapshot
    • 8.4.4. Operating business segments
    • 8.4.5. Product portfolio
    • 8.4.6. Business performance
  • 8.5. Cognizant
    • 8.5.1. Company overview
    • 8.5.2. Key Executives
    • 8.5.3. Company snapshot
    • 8.5.4. Operating business segments
    • 8.5.5. Product portfolio
    • 8.5.6. Business performance
  • 8.6. R1 RCM Inc.
    • 8.6.1. Company overview
    • 8.6.2. Key Executives
    • 8.6.3. Company snapshot
    • 8.6.4. Operating business segments
    • 8.6.5. Product portfolio
    • 8.6.6. Business performance
  • 8.7. Wipro
    • 8.7.1. Company overview
    • 8.7.2. Key Executives
    • 8.7.3. Company snapshot
    • 8.7.4. Operating business segments
    • 8.7.5. Product portfolio
    • 8.7.6. Business performance
  • 8.8. Genpact Ltd.
    • 8.8.1. Company overview
    • 8.8.2. Key Executives
    • 8.8.3. Company snapshot
    • 8.8.4. Operating business segments
    • 8.8.5. Product portfolio
    • 8.8.6. Business performance
  • 8.9. Invensis Technologies Pvt Ltd
    • 8.9.1. Company overview
    • 8.9.2. Key Executives
    • 8.9.3. Company snapshot
    • 8.9.4. Operating business segments
    • 8.9.5. Product portfolio
  • 8.10. Infosys BPM Limited
    • 8.10.1. Company overview
    • 8.10.2. Key Executives
    • 8.10.3. Company snapshot
    • 8.10.4. Operating business segments
    • 8.10.5. Product portfolio
    • 8.10.6. Business performance