採用プロセスアウトソーシング（RPO）サービス市場：サービスタイプ別、エンドユーザー産業別、地域別、2026年～2032年

採用プロセスアウトソーシング（RPO）サービス市場評価-2026年～2032年

急速に変化する労働市場において、RPOプロバイダーの知識やリソースを活用し、より効果的に優秀な人材を獲得・維持することで、企業の競争力を維持することが求められており、採用プロセスアウトソーシングサービス市場を推進する重要な要因となっています。Verified Market Researchのアナリストによると、採用プロセスアウトソーシングサービス市場は、2024年に約86億1,000万米ドルを下回る予測で、2032年には288億4,000万米ドルの評価額に達すると推定されます。

費用対効果、企業の中核業務への注力、幅広い人材プールへのアクセス、拡張性、テクノロジー、革新性、世界化、コンプライアンスとリスク管理、雇用の質の向上が、採用プロセスアウトソーシングサービス市場を推進する主な要因です。これにより、市場は2026年から2032年にかけて17.99%のCAGRで成長します。

採用プロセスアウトソーシング（RPO）サービス市場定義/概要

採用プロセスアウトソーシング（RPO）とは、ビジネスプロセス・アウトソーシングの一種で、雇用主が採用責任の全部または一部を外部のサービス・プロバイダーに委託するものです。RPOプロバイダーは、その知識、技術、世界中の人材プールを駆使して、顧客のために候補者を探し、スクリーニングし、管理します。RPOの主な用途には、採用の質と効率の向上、コストの削減、拡張性の向上、市場インサイトの提供、コンプライアンスの管理、高度な採用分析の提供などがあります。

RPOサービスの採用を促進する主な要因とは？

採用可能な人材と求人ニーズのギャップが拡大し、企業は専門的な人材紹介サービスを求めるようになっています。2023年マンパワーグループ人材不足調査によると、世界の雇用者の75％が人材不足を経験しており、これは過去17年間で最大の水準です。このスキル・ギャップのため、企業は人材プールを拡大し、採用手順を改善するためにRPOサービスを利用するようになっています。

企業はますます採用コストの削減と採用効率の向上に努めています。SHRM（Society for Human Resource Management）によると、採用1人当たりの平均コストは4,683ドルで、ポストが埋まるまで平均42日かかるといいます。RPOサービスはコストと期間を削減できるため、採用手続きの合理化を目指す企業にとって魅力的な選択肢となります。

さらに、COVID-19の流行により、リモートワークや世界人材獲得へのシフトが加速しています。ガートナーの調査によると、企業のリーダーの82％が、COVID-19の流行後、スタッフの少なくとも一部についてリモートワークを認めることを望んでいます。このシフトにより、リモート採用プロセスを効率的に管理し、国境を越えて世界な人材プールにアクセスできるRPOサービスへの需要が高まっています。

RPOサービス市場の成長を妨げる課題とは？

データ漏洩やコンプライアンス上の問題など、候補者の機密データ管理に伴う危険性から、採用業務のアウトソーシングを敬遠する企業もあります。こうした問題に対処するため、RPOプロバイダーは包括的なデータ保護メカニズムを提供し、厳格なプライバシー基準に従わなければならないです。

さらに、RPOサービスは各クライアントの要件に適合するものとされているが、カスタマイズ・プロセスは複雑で時間がかかります。RPOプロバイダーは、費用対効果が高く効率的なソリューションを提供するために、標準化と柔軟性のバランスを取る必要があります。

目次

第1章 イントロダクション

• 市場の定義
• 市場セグメンテーション
• 調査手法

第2章 エグゼクティブサマリー

• 主な調査結果
• 市場概要
• 市場ハイライト

第3章 市場概要

• 市場規模と成長の可能性
• 市場動向
• 市場促進要因
• 市場抑制要因
• 市場機会
• ポーターのファイブフォース分析

第4章 採用プロセスアウトソーシング（RPO）サービス市場：サービスタイプ別

• フルRPO
• ファンクションベースRPO
• オンデマンドRPO

第5章 採用プロセスアウトソーシング（RPO）サービス市場：用途別

• 銀行、金融サービス、保険（BFSI）
• 情報技術（IT）、電気通信
• ヘルスケア

第6章 地域別分析

• 北米
• 米国
• カナダ
• メキシコ
• 欧州
• 英国
• ドイツ
• フランス
• イタリア
• アジア太平洋
• 中国
• 日本
• インド
• オーストラリア
• ラテンアメリカ
• ブラジル
• アルゼンチン
• チリ
• 中東・アフリカ
• 南アフリカ
• サウジアラビア
• アラブ首長国連邦

第7章 市場力学

• 市場促進要因
• 市場抑制要因
• 市場機会
• COVID-19の市場への影響

第8章 競合情勢

• 主要企業
• 市場シェア分析

第9章 企業プロファイル

• Korn Ferry
• Pontoon Solutions
• ADP
• Cielo
• PeopleScout
• ManpowerGroup
• WilsonHCG
• IBM
• Randstad

第10章 市場の展望と機会

• 新興技術
• 今後の市場動向
• 投資機会

第11章 市場展望付録

• 略語リスト
• 出典と参考文献

Recruitment Process Outsourcing (RPO) Services Market Valuation - 2026-2032

The requirement for businesses to maintain their competitiveness in the quickly changing labor market by utilizing the knowledge and resources of RPO providers to more effectively attract and retain top talent is an important factor propelling the recruitment process outsourcing services market. According to the analyst from Verified Market Research, the recruitment process outsourcing services market is estimated to reach a valuation of USD 28.84 Billion in 2032 over the forecast subjugating around USD 8.61 Billion in 2024.

Cost-effectiveness, focus on core company operations, access to a wider talent pool, scalability, technology, and innovation, globalization, compliance and risk management, and better hiring quality are the main factors propelling the recruitment process outsourcing services market. It enables the market to grow at a CAGR of 17.99% from 2026 to 2032.

Recruitment Process Outsourcing (RPO) Services Market: Definition/ Overview

Recruitment Process Outsourcing (RPO) is a type of business process outsourcing in which an employer delegates all or some of its recruitment responsibilities to an external service provider. RPO providers use their knowledge, technologies, and worldwide talent pools to locate, screen, and manage candidates for their clients. RPO's main applications include improving hiring quality and efficiency, lowering costs, increasing scalability, offering market insights, managing compliance, and supplying advanced recruitment analytics.

What are the Key Drivers that Foster the Adoption Of RPO Services?

The widening gap between available talents and job needs is driving businesses to seek specialized recruitment services. According to the 2023 ManpowerGroup Talent Shortage Survey, 75% of employers worldwide experienced talent shortages, the greatest level in 17 years. This skills gap is leading firms to use RPO services to expand their talent pool and improve their hiring procedures.

Companies are increasingly striving to reduce recruitment costs and increase hiring efficiency. According to the Society for Human Resource Management (SHRM), the average cost per hire is $4,683, with a 42-day average wait to fill a post. RPO services can help cut costs and timescales, making them an appealing alternative for companies looking to streamline their recruitment procedures.

Furthermore, the COVID-19 epidemic has expedited the shift to remote work and global talent acquisition. According to a Gartner survey, 82% of company leaders want to allow staff to work remotely at least some of the time following the outbreak. This shift is increasing demand for RPO services that can efficiently manage remote hiring processes and access global talent pools across geographical borders.

What are the Challenges Hindering the Growth of the RPO Services Market?

Some firms avoid outsourcing their recruitment operations due to the dangers associated with managing sensitive candidate data, such as data breaches and compliance difficulties. To address these issues, RPO providers must provide comprehensive data protection mechanisms and follow strict privacy standards.

Furthermore, while RPO services are supposed to be adapted to each client's requirements, the customization process is complex and time-consuming. RPO providers must strike a balance between standardization and flexibility to provide cost-effective and efficient solutions.

Category-Wise Acumens

What Factors Contribute to the Market Leadership of Full RPO Services?

According to VMR analysis, the full RPO service segment is estimated to hold the largest market share during the forecast period. Full RPO provides a comprehensive recruiting solution, covering the whole hiring process from candidate sourcing to onboarding. This all-inclusive approach appeals to enterprises looking to streamline their recruitment efforts, decrease internal burdens, and increase overall efficiency, making it a popular choice among many businesses.

Companies enter into long-term contracts with RPO providers for full RPO services, resulting in solid partnerships. This stability enables firms to benefit from consistent recruitment techniques, improved alignment with labor demands, and a deeper grasp of their corporate culture, all of which improve the quality of hiring over time.

Furthermore, full RPO services give firms the flexibility to alter recruitment efforts depending on changing hiring objectives. This flexibility is especially helpful for firms experiencing quick growth or seasonal recruiting demands, as it allows them to efficiently manage recruitment without the overhead of maintaining a large internal HR team.

What are the Key Drivers for the Adoption of RPO Services in the BFSI Industry?

The banking, financial services & insurance (BFSI) segment is estimated to dominate the recruitment process outsourcing services market during the forecast period. The BFSI sector is undergoing considerable digital transformation, necessitating the hiring of competent personnel with technical and financial backgrounds. RPO services help financial institutions efficiently discover and employ candidates with the necessary skill sets, allowing them to remain competitive in a continuously changing landscape.

Given the BFSI sector's strict regulatory requirements, firms emphasize hiring candidates with expertise in compliance and risk management. RPO companies provide specialized recruitment solutions that prioritize identifying and evaluating applicants with the relevant qualifications and expertise, hence improving the sector's operational integrity.

Furthermore, the BFSI market is highly competitive for top personnel, particularly in fintech and cybersecurity. RPO services assist firms in streamlining their hiring procedures, allowing them to attract and retain high-quality applicants swiftly and effectively, which is critical for maintaining a competitive advantage in the marketplace.

Country/Region-wise Acumens

What are the Specific Drivers Unique to North America in this Market?

According to VMR analyst, North America is estimated to dominate the recruitment process outsourcing (RPO) services market during the forecast period. North America leads in the use of AI and automation in recruitment. According to a Deloitte study from 2023, 73% of North American firms use AI in their HR and recruitment operations, compared to the global average of 59%. This technical advantage increases the demand for sophisticated RPO services that can efficiently use these new tools.

North American businesses are putting more focus on DEI in their hiring strategies. According to a PwC survey from 2022, 75% of US corporations now integrate DEI goals in executive compensation packages. This focus needs specific recruitment techniques, which increases demand for RPO providers with experience in a variety of hiring practices.

Furthermore, the North American job market has low unemployment and significant turnover. According to the US Bureau of Labor Statistics, the job openings rate was 5.8% in December 2023, while the yearly total separation rate was 41.9% in 2023. These conditions produce an ongoing demand for effective recruitment solutions, which drives the expansion of RPO services in the region.

What are the Factors Leading to Significant Share in the Asia Pacific Region?

The Asia Pacific region is estimated to exhibit the highest growth within the recruitment process outsourcing services market. The Asia Pacific region is experiencing strong economic growth, which is driving up company activity and hiring. According to the Asian Development Bank, amid global uncertainty, developing Asia's economies are expected to rise by 4.8% in 2023 and 4.9% in 2024. This economic boom is increasing the need for effective recruitment solutions, such as RPO services, to meet the growing workforce needs across a variety of industries.

Furthermore, the Asia Pacific region is experiencing a transition toward more flexible workforce models, such as gig labor and contract employment. According to a KellyOCG survey, 61% of recruiting managers in Asia Pacific expect to use a hybrid working model, while 59% intend to hire more contingent workers. This development drives the demand for RPO services that can efficiently manage diversified recruiting needs, including full-time, part-time, and contract positions across multiple locations.

Competitive Landscape

The recruitment process outsourcing (RPO) services market is competitive, with several established firms contending for market share. Major RPO providers provide complete solutions that cover the full recruitment process, from candidate sourcing and screening to onboarding and talent management.

Some of the prominent players operating in the recruitment process outsourcing (RPO) services market include:

Korn Ferry

Pontoon Solutions

ADP

Cielo

PeopleScout

ManpowerGroup

WilsonHCG

IBM

Randstad

Latest Developments

In January 2023, Wilson HCG acquired Personify, an RPO provider for healthcare and life sciences. The alliance seeks to expand into new markets and establish itself as a global provider of talent solutions in healthcare, biotechnology, life sciences, and other fields.

In November 2022, AMS, an RPO provider, finalized its acquisition of HirePower, a Canadian RPO service. The acquisition intends to expand AMS's position in North America and increase its technology and digital recruitment expertise.

Recruitment Process Outsourcing (RPO) Services Market, By Category

• Service Type:
• Full RPO
• Function-based RPO
• On-Demand RPO
• End-User Industry:
• Banking, Financial Services and Insurance (BFSI)
• IT and Telecom
• Healthcare
• Manufacturing
• Others
• Region:
• North America
• Europe
• Asia-Pacific
• South America
• Middle East & Africa

TABLE OF CONTENTS

1. Introduction

• Market Definition
• Market Segmentation
• Research Methodology

2. Executive Summary

• Key Findings
• Market Overview
• Market Highlights

3. Market Overview

• Market Size and Growth Potential
• Market Trends
• Market Drivers
• Market Restraints
• Market Opportunities
• Porter's Five Forces Analysis

4. Recruitment Process Outsourcing (RPO) Services Market, By Service Type

• Full RPO
• Function-Based RPO
• On-Demand RPO

5. Recruitment Process Outsourcing (RPO) Services Market, By Application

• Banking, Financial Services and Insurance (BFSI)
• Information Technology (IT) & Telecom
• Healthcare

6. Regional Analysis

• North America
• United States
• Canada
• Mexico
• Europe
• United Kingdom
• Germany
• France
• Italy
• Asia-Pacific
• China
• Japan
• India
• Australia
• Latin America
• Brazil
• Argentina
• Chile
• Middle East and Africa
• South Africa
• Saudi Arabia
• UAE

7. Market Dynamics

• Market Drivers
• Market Restraints
• Market Opportunities
• Impact of COVID-19 on the Market

8. Competitive Landscape

• Key Players
• Market Share Analysis

9. Company Profiles

• Korn Ferry
• Pontoon Solutions
• ADP
• Cielo
• PeopleScout
• ManpowerGroup
• WilsonHCG
• IBM
• Randstad

10. Market Outlook and Opportunities

• Emerging Technologies
• Future Market Trends
• Investment Opportunities

11. Appendix

• List of Abbreviations
• Sources and References