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市場調査レポート
商品コード
1383750

ロイヤリティ管理市場- 世界の産業規模、シェア、動向、機会、予測:技術別、プログラムタイプ別、エンドユーザー産業別、地域別、競合別、2018年~2028年

Loyalty Management Market - Global Industry Size, Share, Trends, Opportunity, and Forecast, Segmented by Technology, By Program Type, By End-User Industry, By Region, By Competition, 2018-2028

出版日: | 発行: TechSci Research | ページ情報: 英文 190 Pages | 納期: 2~3営業日

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ロイヤリティ管理市場- 世界の産業規模、シェア、動向、機会、予測:技術別、プログラムタイプ別、エンドユーザー産業別、地域別、競合別、2018年~2028年
出版日: 2023年10月03日
発行: TechSci Research
ページ情報: 英文 190 Pages
納期: 2~3営業日
  • 全表示
  • 概要
  • 目次
概要

世界のロイヤリティ管理市場は近年著しい成長を遂げており、2028年まで力強い勢いを維持する見通しです。

2022年の市場規模は94億5,000万米ドルで、予測期間中は17.02%の複合年間成長率を記録すると予測されています。

世界のロイヤリティ管理市場は、主に世界中の産業で起きている広範なデジタル変革に牽引され、近年著しい成長を遂げています。特に、小売、CPG、旅行、ホスピタリティなどの分野では、競争優位性を獲得するために、パーソナライズされた顧客エンゲージメントとロイヤルティプログラムの重要性がますます認識されるようになっています。

この成長軌道は、顧客分析機能の強化とより効率的なロイヤリティ・プログラム管理をもたらすイノベーションへの強い注力によって支えられてきました。ロイヤルティ・マネジメント・プラットフォームは、こうした進歩を支える重要なコンポーネントとして台頭してきました。今日のデジタル・ファーストの情勢では、顧客との取引やエンゲージメント・データを取得・分析し、One to Oneのパーソナライゼーションを大規模に実現する能力が極めて重要です。

市場概要
予測期間 2024-2028
市場規模2022年 94億5,000万米ドル
2028年の市場規模 254億8,000万米ドル
CAGR 2023-2028 17.02%
急成長セグメント 段階的ロイヤリティ・プログラム
最大市場 北米

大手ブランドは、POS、eコマース、CRMプラットフォームと統合されたクラウドベースのロイヤルティ管理システムを活用し、タッチポイント全体で顧客を一元的に把握しています。これにより、購買パターンの迅速な特定、顧客ニーズの予測、ロイヤリティ・スキームの最適化をリアルタイムで実現しています。ビジネスの世界な展開を考えると、各地域で展開するロイヤリティ・プログラムに対する一貫したスケーラブルなアプローチが重要になってきています。

目次

第1章 サービス概要

  • 市場の定義
  • 市場の範囲
    • 対象市場
    • 調査対象年
    • 主要市場セグメンテーション

第2章 調査手法

第3章 エグゼクティブサマリー

第4章 顧客の声

第5章 ロイヤリティ管理の世界市場概要

第6章 ロイヤリティ管理の世界市場展望

  • 市場規模と予測
    • 金額別
  • 市場シェアと予測
    • 技術別(モバイル・ロイヤリティ、ソーシャルメディア・ロイヤリティ、ウェブ・ロイヤリティ、オムニチャネル・ロイヤリティ)
    • プログラムタイプ別(ポイント型ロイヤリティプログラム、階層型ロイヤリティプログラム、バリュー型ロイヤリティプログラム)
    • エンドユーザー産業別(顧客、従業員、チャネル・パートナー)
    • 地域別
  • 企業別(2022年)
  • 市場マップ

第7章 北米のロイヤリティ管理市場展望

  • 市場規模・予測
    • 金額別
  • 市場シェア・予測
    • 技術別
    • プログラムタイプ別
    • エンドユーザー産業別
    • 国別
  • 北米国別分析
    • 米国
    • カナダ
    • メキシコ

第8章 欧州のロイヤリティ管理市場展望

  • 市場規模と予測
    • 金額別
  • 市場シェアと予測
    • 技術別
    • プログラムタイプ別
    • エンドユーザー産業別
    • 国別
  • 欧州国別分析
    • ドイツ
    • 英国
    • イタリア
    • フランス
    • スペイン

第9章 アジア太平洋地域のロイヤリティ管理市場展望

  • 市場規模・予測
    • 金額別
  • 市場シェアと予測
    • 技術別
    • プログラムタイプ別
    • エンドユーザー産業別
    • 国別
  • アジア太平洋地域国別分析
    • 中国
    • インド
    • 日本
    • 韓国
    • オーストラリア

第10章 南米のロイヤリティ管理市場展望

  • 市場規模と予測
    • 金額別
  • 市場シェアと予測
    • 技術別
    • プログラムタイプ別
    • エンドユーザー産業別
    • 国別
  • 南米:国別分析
    • ブラジル
    • アルゼンチン
    • コロンビア

第11章 中東・アフリカのロイヤリティ管理市場展望

  • 市場規模・予測
    • 金額別
  • 市場シェアと予測
    • 技術別
    • プログラムタイプ別
    • エンドユーザー産業別
    • 国別
  • MEA:国別分析
    • 南アフリカ
    • サウジアラビア
    • アラブ首長国連邦
    • クウェート
    • トルコ
    • エジプト

第12章 市場力学

  • 促進要因
  • 課題

第13章 市場動向と発展

第14章 企業プロファイル

  • Comarch SA
    • Business Overview
    • Key Revenue and Financials
    • Recent Developments
    • Key Personnel/Key Contact Person
    • Key Product/Services Offered
  • ICF Next
    • Business Overview
    • Key Revenue and Financials
    • Recent Developments
    • Key Personnel/Key Contact Person
    • Key Product/Services Offered
  • Aimia Inc
    • Business Overview
    • Key Revenue and Financials
    • Recent Developments
    • Key Personnel/Key Contact Person
    • Key Product/Services Offered
  • Bond Brand Loyalty.
    • Business Overview
    • Key Revenue and Financials
    • Recent Developments
    • Key Personnel/Key Contact Person
    • Key Product/Services Offered
  • Maritz Motivation.
    • Business Overview
    • Key Revenue and Financials
    • Recent Developments
    • Key Personnel/Key Contact Person
    • Key Product/Services Offered
  • SAP SE
    • Business Overview
    • Key Revenue and Financials
    • Recent Developments
    • Key Personnel/Key Contact Person
    • Key Product/Services Offered
  • Capillary Technologies
    • Business Overview
    • Key Revenue and Financials
    • Recent Developments
    • Key Personnel/Key Contact Person
    • Key Product/Services Offered
  • Tibco Software
    • Business Overview
    • Key Revenue and Financials
    • Recent Developments
    • Key Personnel/Key Contact Person
    • Key Product/Services Offered
  • Oracle Corporation.
    • Business Overview
    • Key Revenue and Financials
    • Recent Developments
    • Key Personnel/Key Contact Person
    • Key Product/Services Offered
  • Loyalty Lion
    • Business Overview
    • Key Revenue and Financials
    • Recent Developments
    • Key Personnel/Key Contact Person
    • Key Product/Services Offered

第15章 戦略的提言

第16章 調査会社について・免責事項

目次
Product Code: 17458

Global Loyality Management market has experienced tremendous growth in recent years and is poised to maintain strong momentum through 2028. The market was valued at USD 9.45 billion in 2022 and is projected to register a compound annual growth rate of 17.02% during the forecast period.

Global Loyalty Management market has witnessed significant growth in recent years, driven primarily by the widespread digital transformation taking place across industries worldwide. Prominently, sectors such as retail, CPG, travel and hospitality have increasingly recognized the importance of personalized customer engagement and loyalty programs to gain competitive advantage.

This growth trajectory has been underpinned by a strong focus on innovation, resulting in enhanced customer analytics capabilities and more efficient loyalty program management. Loyalty management platforms have emerged as critical components supporting these advancements. In today's digital-first landscape, the ability to capture and analyze customer transaction and engagement data to power one-to-one personalization at scale is crucial.

Market Overview
Forecast Period2024-2028
Market Size 2022USD 9.45 Billion
Market Size 2028USD 25.48 Billion
CAGR 2023-202817.02%
Fastest Growing SegmentTiered Loyalty Programs
Largest MarketNorth America

Leading brands are leveraging cloud-based loyalty management systems integrated with POS, e-commerce and CRM platforms to gain a unified view of customers across touchpoints. This enables them to quickly identify purchasing patterns, predict customer needs and optimize loyalty schemes in real-time. Given the global expansion of businesses, a consistent and scalable approach to loyalty programs across regional operations has become important.

Major retailers, QSR chains, airlines and hotel groups are leveraging AI-driven tools on their loyalty platforms to deliver hyper-personalized engagements. This is helping them strengthen customer lifetime value while upholding data privacy standards. Loyalty management vendors are making significant investments in predictive analytics capabilities and flexible platform solutions tailored for multi-national rollouts.

The convergence of data-driven marketing, personalized engagement and loyalty program management on integrated platforms offers significant opportunities. As these systems continue to advance in automation and localization capabilities, they promise to empower industries to navigate dynamic markets worldwide. Analysts expect the positive outlook for the global loyalty management industry to sustain on the back of these trends.

Key Market Drivers

Growing Emphasis on Personalized Customer Experiences

The global loyalty management market is being driven by the growing emphasis on delivering personalized customer experiences. With consumers demanding more relevant engagements across touchpoints, businesses are investing heavily in understanding customer behavior patterns. Loyalty management platforms are enabling companies to capture granular customer transaction data, online activity and demographic details to build comprehensive profiles. Leveraging tools like AI, ML and predictive analytics, these platforms help analyze large customer databases to identify preferences, purchase patterns and expected needs. This allows organizations to deliver hyper-personalized communications, promotions, product recommendations, service updates and offers. As consumers continue raising expectations of customization, loyalty platforms will play a bigger role in driving 1:1 engagement at scale.

Rising Adoption of Omnichannel Loyalty Strategies

The market is also witnessing growth due to rising adoption of omnichannel loyalty strategies by businesses. Today's customers research products online, make purchases in-store, browse catalogs, engage on mobile apps and expect a seamless experience across all touchpoints. Legacy single-channel programs lack the flexibility to recognize customers uniformly and reward engagements holistically. Modern loyalty platforms integrate transaction systems, CRM tools, POS, website and apps to provide a unified multi-channel view of customers. This helps design rewards, communications and engagement rules consistently for customers progressing across channels. With omnichannel emerging as an imperative, loyalty management solutions that facilitate a consistent multi-touchpoint approach will see higher demand.

Increasing Focus on Data-Driven Decision Making

Loyalty management market growth is fueled by the increasing focus on data-driven decision making. Legacy programs relied on basic metrics like enrollment numbers, spend thresholds and one-size-fits-all schemes. Modern platforms are enabling businesses to capture granular behavioral data signals at every customer touchpoint. Leveraging advanced analytics, they help identify valuable customers, benchmark program performance, recognize emerging trends, predict future engagements and optimize schemes on the fly. This data-centric approach facilitates more informed, fact-based strategic and tactical decisions. As the ability to glean actionable insights from customer data becomes imperative, adoption of data-rich loyalty management solutions is accelerating.

Key Market Challenges

Ensuring Data Privacy and Security

One of the key challenges faced by the global loyalty management market is ensuring robust data privacy and security. As platforms capture and store vast amounts of sensitive customer information, businesses face the daunting task of securing this centralized repository of personal and financial records. With growing regulations around data protection and frequent cyber-attacks, any security breach can severely damage brand trust. Loyalty solution providers need to implement stringent access controls, regular vulnerability testing, encryption, tokenization, activity monitoring and auditing. They must also facilitate compliance with dynamic privacy laws in different regions. Achieving the right balance between utilizing customer data for personalization versus protecting privacy is complex. Vendors face the ongoing challenge of bolstering security defenses while releasing simple and flexible tools to unlock analytics potential without compromising customer consent or confidentiality.

Integrating Legacy Systems and Silos

Another hurdle for the loyalty management industry is integrating legacy systems and data silos within organizations. Most businesses have disjointed customer data scattered in various transactional, operational, and analytical IT systems over the years. It is challenging to consolidate these far-flung sources and map them to a unified customer view. Data formats, definitions and standards vary widely. Extracting from old databases while migrating to new platforms requires careful planning and execution. Functional and technical teams must collaborate closely to develop integration architectures, APIs and governance models to ensure continuity during implementation. Legacy infrastructure modernization is an expensive, time-intaking process that can stall customer experience and analytics initiatives if not managed properly. Harmonizing diverse applications remains an obstacle for deriving true value from loyalty investments.

Key Market Trends

Emergence of AI-Driven Personalization

One of the key trends gaining momentum in the global loyalty management market is the emergence of AI-driven personalization capabilities. Legacy programs relied on segmentation-based communications using basic demographic or transactional parameters. Modern platforms are leveraging deep learning algorithms to analyze vast volumes of customer profile and behavioral data. AI assists in identifying subtle preference patterns, predicting needs, gauging response likelihood and adjusting offers in real-time. It powers hyper-contextual, hyper-relevant engagements at scale across channels. AI-based next best action recommendations and simulations are also enhancing campaign design and optimization. As AI continues advancing loyalty personalization from rules-based to truly predictive, its role in driving incremental revenue and lifetime value will become more pronounced.

Adoption of Cloud-Based Loyalty Solutions

The market is witnessing rising adoption of cloud-based loyalty management platforms. Traditional on-premises models involved high upfront licensing costs, lengthy procurement cycles and internal infrastructure management. Cloud-hosted SaaS solutions provide an agile and affordable alternative with low upfront investments and pay-as-you-grow models. They empower businesses, especially SMBs, to quickly establish flexible programs without major capital expenses or IT overhead. Advanced capabilities like predictive analytics, AI, mobile optimization and multi-channel integrations are also easier to access and update via the cloud. With its benefits of scalability, accessibility and reduced total cost of ownership, the cloud model is gaining traction globally.

Integration of Blockchain Loyalty Platforms

Another emerging trend is the integration of blockchain technology with loyalty solutions. Blockchain facilitates decentralized ledgers for immutable recording of customer activity and points transactions. It enables secure peer-to-peer exchange of loyalty currencies and assets without intermediaries. Smart contracts power automatic rewards allocation and redemption. When integrated with platforms, blockchain brings trust, transparency and liquidity to loyalty markets. It also facilitates cross-program interoperability, NFT-based digital collectibles and metaverse engagements. While still nascent, blockchain is expected to significantly optimize loyalty operations and unlock new monetization models by addressing issues like fraud and secondary markets.

Segmental Insights

Technology Insights

The omnichannel loyalty segment dominated the global loyalty management market in 2022 and is expected to maintain its dominance during the forecast period from 2023 to 2033. With the evolution of digital technologies and proliferation of connected devices, customers are interacting with brands across multiple channels like in-store, online web, mobile apps and social media platforms. Legacy single or even multi-channel loyalty programs lack the flexibility and scalability to recognize customers uniformly and reward engagements holistically across every touchpoint.

Omnichannel loyalty solutions integrate transaction systems, CRM databases, point-of-sale (POS) systems, e-commerce websites, mobile apps and social media engagement metrics to provide a unified multi-channel view of individual customers. This helps design rewards, communications and engagement rules consistently for customers progressing across stores, web, apps and social media. Major organizations are investing in omnichannel loyalty platforms to gain a complete picture of each customer's journey and behaviors. This enables delivering personalized experiences, offers and incentives accurately based on customers' preferences and previous interactions across all channels. As customers continue engaging with brands through diverse touchpoints, the need for omnichannel loyalty programs that facilitate a consistent multi-device approach will become more important.

Program Type Insights

The tiered loyalty programs segment dominated the global loyalty management market in 2022 and is projected to maintain its dominance during the forecast period from 2023 to 2033. Tiered loyalty programs involve categorizing customers into different membership levels based on their spending or engagement levels with the brand. Customers progress through these tiers, usually bronze, silver, gold and platinum, by accumulating points or reaching spend thresholds over time.

Higher tiers offer more valuable rewards, exclusive offers and privileged experiences to customers. This creates a sense of achievement and encourages customers to continue spending more to attain the next tier. Majority of well-established loyalty programs, especially in industries like retail, airlines and hospitality follow a tier-based structure. Customers find it motivating to work towards tier upgrades which often signal their importance to the brand. For companies, tiered programs help recognize top-spending customers, while still incentivizing other customers to increase their engagement levels.

Advanced tier-based programs also integrate to offer personalized benefits and communications tailored for each tier. As customers demand more recognition proportional to their lifetime value, tiered loyalty programs are highly effective in retaining and engaging the most profitable customers segments. Their simple, goal-oriented nature makes them the most adopted loyalty design among large organizations.

Regional Insights

North America dominated the global loyalty management market in 2022 and is expected to maintain its dominance during the forecast period from 2023 to 2033. The region accounted for the largest market share owing to strong presence of leading loyalty management vendors and early adoption by enterprises across industries. The US and Canada have been at the forefront of digital transformation and customer experience initiatives. Businesses in North America have significantly invested in deploying advanced loyalty programs to gain competitive advantage through personalized engagements and data-driven decision making.

Presence of a mature retail sector with major retailers like Walmart, Target, Kroger, Costco etc. implementing robust loyalty strategies has propelled adoption of associated management platforms. Similarly, well-established CPG and food & beverage companies are leveraging loyalty solutions to optimize supply chain operations and demand planning. Other verticals including banking, travel & hospitality and automotive have also widely embraced loyalty management to strengthen customer retention through rewards, discounts and offers. Availability of skilled talent and conducive technology infrastructure have facilitated rapid implementation of modern loyalty solutions across the region. Furthermore, strong GDP growth and high spending power of consumers in the US and Canada have continued driving loyalty investments.

Key Market Players

Comarch SA

ICF Next

Aimia Inc

Bond Brand Loyalty.

Maritz Motivation.

Capillary Technologies

Tibco Software

Oracle Corporation

SAP SE

Loyalty Lion

Report Scope:

In this report, the Global Loyality Management Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:

Loyality Management Market, By Technology :

  • Mobile Loyalty
  • Social Media Loyalty
  • Web-based Loyalty
  • Omni-Channel Loyalty

Loyality Management Market, By Program Type:

  • Points-Based Loyalty Programs
  • Tiered Loyalty Programs
  • Value-Based Loyalty Programs

Loyality Management Market, By End-User Industry:

  • Customers
  • Employees
  • Channel Partners

Loyality Management Market, By Region:

  • North America
  • United States
  • Canada
  • Mexico
  • Europe
  • France
  • United Kingdom
  • Italy
  • Germany
  • Spain
  • Asia-Pacific
  • China
  • India
  • Japan
  • Australia
  • South Korea
  • South America
  • Brazil
  • Argentina
  • Colombia
  • Middle East & Africa
  • South Africa
  • Saudi Arabia
  • UAE
  • Kuwait
  • Turkey
  • Egypt

Competitive Landscape

  • Company Profiles: Detailed analysis of the major companies present in the Global Loyality Management Market.

Available Customizations:

  • Global Loyality Management Market report with the given market data, Tech Sci Research offers customizations according to a company's specific needs. The following customization options are available for the report:

Company Information

  • Detailed analysis and profiling of additional market players (up to five).

Table of Contents

1. Service Overview

  • 1.1. Market Definition
  • 1.2. Scope of the Market
    • 1.2.1. Markets Covered
    • 1.2.2. Years Considered for Study
    • 1.2.3. Key Market Segmentations

2. Research Methodology

  • 2.1. Objective of the Study
  • 2.2. Baseline Methodology
  • 2.3. Formulation of the Scope
  • 2.4. Assumptions and Limitations
  • 2.5. Sources of Research
    • 2.5.1. Secondary Research
    • 2.5.2. Primary Research
  • 2.6. Approach for the Market Study
    • 2.6.1. The Bottom-Up Approach
    • 2.6.2. The Top-Down Approach
  • 2.7. Methodology Followed for Calculation of Market Size & Market Shares
  • 2.8. Forecasting Methodology
    • 2.8.1. Data Triangulation & Validation

3. Executive Summary

4. Voice of Customer

5. Global Loyality Management Market Overview

6. Global Loyality Management Market Outlook

  • 6.1. Market Size & Forecast
    • 6.1.1. By Value
  • 6.2. Market Share & Forecast
    • 6.2.1. By Technology (Mobile Loyalty, Social Media Loyalty, Web-based Loyalty, Omni-Channel Loyalty)
    • 6.2.2. By Program Type (Points-Based Loyalty Programs, Tiered Loyalty Programs, Value-Based Loyalty Programs)
    • 6.2.3. By End-User Industry (Customers, Employees, Channel Partners)
    • 6.2.4. By Region
  • 6.3. By Company (2022)
  • 6.4. Market Map

7. North America Loyality Management Market Outlook

  • 7.1. Market Size & Forecast
    • 7.1.1. By Value
  • 7.2. Market Share & Forecast
    • 7.2.1. By Technology
    • 7.2.2. By Program Type
    • 7.2.3. By End-User Industry
    • 7.2.4. By Country
  • 7.3. North America: Country Analysis
    • 7.3.1. United States Loyality Management Market Outlook
      • 7.3.1.1. Market Size & Forecast
        • 7.3.1.1.1. By Value
      • 7.3.1.2. Market Share & Forecast
        • 7.3.1.2.1. By Technology
        • 7.3.1.2.2. By Program Type
        • 7.3.1.2.3. By End-User Industry
    • 7.3.2. Canada Loyality Management Market Outlook
      • 7.3.2.1. Market Size & Forecast
        • 7.3.2.1.1. By Value
      • 7.3.2.2. Market Share & Forecast
        • 7.3.2.2.1. By Technology
        • 7.3.2.2.2. By Program Type
        • 7.3.2.2.3. By End-User Industry
    • 7.3.3. Mexico Loyality Management Market Outlook
      • 7.3.3.1. Market Size & Forecast
        • 7.3.3.1.1. By Value
      • 7.3.3.2. Market Share & Forecast
        • 7.3.3.2.1. By Technology
        • 7.3.3.2.2. By Program Type
        • 7.3.3.2.3. By End-User Industry

8. Europe Loyality Management Market Outlook

  • 8.1. Market Size & Forecast
    • 8.1.1. By Value
  • 8.2. Market Share & Forecast
    • 8.2.1. By Technology
    • 8.2.2. By Program Type
    • 8.2.3. By End-User Industry
    • 8.2.4. By Country
  • 8.3. Europe: Country Analysis
    • 8.3.1. Germany Loyality Management Market Outlook
      • 8.3.1.1. Market Size & Forecast
        • 8.3.1.1.1. By Value
      • 8.3.1.2. Market Share & Forecast
        • 8.3.1.2.1. By Technology
        • 8.3.1.2.2. By Program Type
        • 8.3.1.2.3. By End-User Industry
    • 8.3.2. United Kingdom Loyality Management Market Outlook
      • 8.3.2.1. Market Size & Forecast
        • 8.3.2.1.1. By Value
      • 8.3.2.2. Market Share & Forecast
        • 8.3.2.2.1. By Technology
        • 8.3.2.2.2. By Program Type
        • 8.3.2.2.3. By End-User Industry
    • 8.3.3. Italy Loyality Management Market Outlook
      • 8.3.3.1. Market Size & Forecast
        • 8.3.3.1.1. By Value
      • 8.3.3.2. Market Share & Forecasty
        • 8.3.3.2.1. By Technology
        • 8.3.3.2.2. By Program Type
        • 8.3.3.2.3. By End-User Industry
    • 8.3.4. France Loyality Management Market Outlook
      • 8.3.4.1. Market Size & Forecast
        • 8.3.4.1.1. By Value
      • 8.3.4.2. Market Share & Forecast
        • 8.3.4.2.1. By Technology
        • 8.3.4.2.2. By Program Type
        • 8.3.4.2.3. By End-User Industry
    • 8.3.5. Spain Loyality Management Market Outlook
      • 8.3.5.1. Market Size & Forecast
        • 8.3.5.1.1. By Value
      • 8.3.5.2. Market Share & Forecast
        • 8.3.5.2.1. By Technology
        • 8.3.5.2.2. By Program Type
        • 8.3.5.2.3. By End-User Industry

9. Asia-Pacific Loyality Management Market Outlook

  • 9.1. Market Size & Forecast
    • 9.1.1. By Value
  • 9.2. Market Share & Forecast
    • 9.2.1. By Technology
    • 9.2.2. By Program Type
    • 9.2.3. By End-User Industry
    • 9.2.4. By Country
  • 9.3. Asia-Pacific: Country Analysis
    • 9.3.1. China Loyality Management Market Outlook
      • 9.3.1.1. Market Size & Forecast
        • 9.3.1.1.1. By Value
      • 9.3.1.2. Market Share & Forecast
        • 9.3.1.2.1. By Technology
        • 9.3.1.2.2. By Program Type
        • 9.3.1.2.3. By End-User Industry
    • 9.3.2. India Loyality Management Market Outlook
      • 9.3.2.1. Market Size & Forecast
        • 9.3.2.1.1. By Value
      • 9.3.2.2. Market Share & Forecast
        • 9.3.2.2.1. By Technology
        • 9.3.2.2.2. By Program Type
        • 9.3.2.2.3. By End-User Industry
    • 9.3.3. Japan Loyality Management Market Outlook
      • 9.3.3.1. Market Size & Forecast
        • 9.3.3.1.1. By Value
      • 9.3.3.2. Market Share & Forecast
        • 9.3.3.2.1. By Technology
        • 9.3.3.2.2. By Program Type
        • 9.3.3.2.3. By End-User Industry
    • 9.3.4. South Korea Loyality Management Market Outlook
      • 9.3.4.1. Market Size & Forecast
        • 9.3.4.1.1. By Value
      • 9.3.4.2. Market Share & Forecast
        • 9.3.4.2.1. By Technology
        • 9.3.4.2.2. By Program Type
        • 9.3.4.2.3. By End-User Industry
    • 9.3.5. Australia Loyality Management Market Outlook
      • 9.3.5.1. Market Size & Forecast
        • 9.3.5.1.1. By Value
      • 9.3.5.2. Market Share & Forecast
        • 9.3.5.2.1. By Technology
        • 9.3.5.2.2. By Program Type
        • 9.3.5.2.3. By End-User Industry

10. South America Loyality Management Market Outlook

  • 10.1. Market Size & Forecast
    • 10.1.1. By Value
  • 10.2. Market Share & Forecast
    • 10.2.1. By Technology
    • 10.2.2. By Program Type
    • 10.2.3. By End-User Industry
    • 10.2.4. By Country
  • 10.3. South America: Country Analysis
    • 10.3.1. Brazil Loyality Management Market Outlook
      • 10.3.1.1. Market Size & Forecast
        • 10.3.1.1.1. By Value
      • 10.3.1.2. Market Share & Forecast
        • 10.3.1.2.1. By Technology
        • 10.3.1.2.2. By Program Type
        • 10.3.1.2.3. By End-User Industry
    • 10.3.2. Argentina Loyality Management Market Outlook
      • 10.3.2.1. Market Size & Forecast
        • 10.3.2.1.1. By Value
      • 10.3.2.2. Market Share & Forecast
        • 10.3.2.2.1. By Technology
        • 10.3.2.2.2. By Program Type
        • 10.3.2.2.3. By End-User Industry
    • 10.3.3. Colombia Loyality Management Market Outlook
      • 10.3.3.1. Market Size & Forecast
        • 10.3.3.1.1. By Value
      • 10.3.3.2. Market Share & Forecast
        • 10.3.3.2.1. By Technology
        • 10.3.3.2.2. By Program Type
        • 10.3.3.2.3. By End-User Industry

11. Middle East and Africa Loyality Management Market Outlook

  • 11.1. Market Size & Forecast
    • 11.1.1. By Value
  • 11.2. Market Share & Forecast
    • 11.2.1. By Technology
    • 11.2.2. By Program Type
    • 11.2.3. By End-User Industry
    • 11.2.4. By Country
  • 11.3. MEA: Country Analysis
    • 11.3.1. South Africa Loyality Management Market Outlook
      • 11.3.1.1. Market Size & Forecast
        • 11.3.1.1.1. By Value
      • 11.3.1.2. Market Share & Forecast
        • 11.3.1.2.1. By Technology
        • 11.3.1.2.2. By Program Type
        • 11.3.1.2.3. By End-User Industry
    • 11.3.2. Saudi Arabia Loyality Management Market Outlook
      • 11.3.2.1. Market Size & Forecast
        • 11.3.2.1.1. By Value
      • 11.3.2.2. Market Share & Forecast
        • 11.3.2.2.1. By Technology
        • 11.3.2.2.2. By Program Type
        • 11.3.2.2.3. By End-User Industry
    • 11.3.3. UAE Loyality Management Market Outlook
      • 11.3.3.1. Market Size & Forecast
        • 11.3.3.1.1. By Value
      • 11.3.3.2. Market Share & Forecast
        • 11.3.3.2.1. By Technology
        • 11.3.3.2.2. By Program Type
        • 11.3.3.2.3. By End-User Industry
    • 11.3.4. Kuwait Loyality Management Market Outlook
      • 11.3.4.1. Market Size & Forecast
        • 11.3.4.1.1. By Value
      • 11.3.4.2. Market Share & Forecast
        • 11.3.4.2.1. By Technology
        • 11.3.4.2.2. By Program Type
        • 11.3.4.2.3. By End-User Industry
    • 11.3.5. Turkey Loyality Management Market Outlook
      • 11.3.5.1. Market Size & Forecast
        • 11.3.5.1.1. By Value
      • 11.3.5.2. Market Share & Forecast
        • 11.3.5.2.1. By Technology
        • 11.3.5.2.2. By Program Type
        • 11.3.5.2.3. By End-User Industry
    • 11.3.6. Egypt Loyality Management Market Outlook
      • 11.3.6.1. Market Size & Forecast
        • 11.3.6.1.1. By Value
      • 11.3.6.2. Market Share & Forecast
        • 11.3.6.2.1. By Technology
        • 11.3.6.2.2. By Program Type
        • 11.3.6.2.3. By End-User Industry

12. Market Dynamics

  • 12.1. Drivers
  • 12.2. Challenges

13. Market Trends & Developments

14. Company Profiles

  • 14.1. Comarch SA
    • 14.1.1. Business Overview
    • 14.1.2. Key Revenue and Financials
    • 14.1.3. Recent Developments
    • 14.1.4. Key Personnel/Key Contact Person
    • 14.1.5. Key Product/Services Offered
  • 14.2. ICF Next
    • 14.2.1. Business Overview
    • 14.2.2. Key Revenue and Financials
    • 14.2.3. Recent Developments
    • 14.2.4. Key Personnel/Key Contact Person
    • 14.2.5. Key Product/Services Offered
  • 14.3. Aimia Inc
    • 14.3.1. Business Overview
    • 14.3.2. Key Revenue and Financials
    • 14.3.3. Recent Developments
    • 14.3.4. Key Personnel/Key Contact Person
    • 14.3.5. Key Product/Services Offered
  • 14.4. Bond Brand Loyalty.
    • 14.4.1. Business Overview
    • 14.4.2. Key Revenue and Financials
    • 14.4.3. Recent Developments
    • 14.4.4. Key Personnel/Key Contact Person
    • 14.4.5. Key Product/Services Offered
  • 14.5. Maritz Motivation.
    • 14.5.1. Business Overview
    • 14.5.2. Key Revenue and Financials
    • 14.5.3. Recent Developments
    • 14.5.4. Key Personnel/Key Contact Person
    • 14.5.5. Key Product/Services Offered
  • 14.6. SAP SE
    • 14.6.1. Business Overview
    • 14.6.2. Key Revenue and Financials
    • 14.6.3. Recent Developments
    • 14.6.4. Key Personnel/Key Contact Person
    • 14.6.5. Key Product/Services Offered
  • 14.7. Capillary Technologies
    • 14.7.1. Business Overview
    • 14.7.2. Key Revenue and Financials
    • 14.7.3. Recent Developments
    • 14.7.4. Key Personnel/Key Contact Person
    • 14.7.5. Key Product/Services Offered
  • 14.8. Tibco Software
    • 14.8.1. Business Overview
    • 14.8.2. Key Revenue and Financials
    • 14.8.3. Recent Developments
    • 14.8.4. Key Personnel/Key Contact Person
    • 14.8.5. Key Product/Services Offered
  • 14.9. Oracle Corporation.
    • 14.9.1. Business Overview
    • 14.9.2. Key Revenue and Financials
    • 14.9.3. Recent Developments
    • 14.9.4. Key Personnel/Key Contact Person
    • 14.9.5. Key Product/Services Offered
  • 14.10. Loyalty Lion
    • 14.10.1. Business Overview
    • 14.10.2. Key Revenue and Financials
    • 14.10.3. Recent Developments
    • 14.10.4. Key Personnel/Key Contact Person
    • 14.10.5. Key Product/Services Offered

15. Strategic Recommendations

16. About Us & Disclaimer