カスタマーサクセスプラットフォームの世界市場レポート 2025年

カスタマーサクセスプラットフォームの市場規模は、今後数年で飛躍的な成長が見込まれます。2029年にはCAGR23.5％で68億3,000万米ドルに成長します。予測期間の成長は、サブスクリプション・エコノミーの拡大、カスタマー・エクスペリエンス（CX）の強化、データ中心のアプローチ、リモートワークとデジタルトランスフォーメーション、成果ベースのカスタマーサクセスメトリクスなどに起因すると考えられます。予測期間の主な動向には、顧客中心戦略の重視、SaaSとサブスクリプションベースのモデル、データ主導型の顧客洞察、パーソナライゼーションとセグメンテーション、CRMシステムとの統合などがあります。

クラウドベースのソリューション採用の増加は、今後のカスタマーサクセスプラットフォーム市場の成長を促進すると予測されます。クラウドホスティングのソフトウェアやサービスは、デスクトップやモバイルのオペレーティングシステムに接続するウェブブラウザや専用のデスクトップクライアントからアクセスして利用することができます。現在、企業は、顧客サービスの強化や迅速な導入サイクルなどの利点から、クラウドカスタマーサクセスプラットフォームのようなクラウドベースのソリューションを採用しています。例えば、米国を拠点とするコンピュータ・ソフトウェア会社Flexera社のデータによると、2022年には89％の会社がマルチクラウド戦略を採用し、80％がハイブリッドクラウド、9％が単一のパブリッククラウド、2％が単一の非公開クラウドを選択しています。その結果、クラウドベースのソリューション採用の増加がカスタマーサクセスプラットフォーム市場の成長を促進しています。

リモートワークの増加は、カスタマーサクセスプラットフォーム市場の今後の成長を促進すると予想されます。リモートワークは、在宅勤務やテレワークとも呼ばれ、従来のオフィス環境以外の場所、多くの場合は自宅やその他の場所で仕事の責任を果たすことを意味します。カスタマーサクセスプラットフォームは、効率的なコミュニケーション、コラボレーション、積極的なサポートを促進することで、リモートワークを強化し、バーチャル環境でのスムーズなやり取りと満足度を保証します。例えば、米国を拠点にフリーランスコミュニティのプラットフォームを提供するFlexJobsのCareer Pulseが実施した調査では、2022年7月から8月にかけて4,000人の参加者から回答を集めました。この調査では、回答者の65％がフルタイムのリモートワークを強く希望し、32％がハイブリッドワークモデルを希望していることがわかった。この合計97％という高い数字は、ほとんどの労働者が何らかの形でリモートワークという選択肢を望んでいることを示しています。したがって、リモートワークの急増がカスタマーサクセスプラットフォーム市場を後押ししています。

目次

第1章 エグゼクティブサマリー

第2章 市場の特徴

第3章 市場動向と戦略

第4章 市場：金利、インフレ、地政学、コロナ禍、回復が市場に与える影響を含むマクロ経済シナリオ

第5章 世界の成長分析と戦略分析フレームワーク

• 世界のカスタマーサクセスプラットフォームPESTEL分析（政治、社会、技術、環境、法的要因、促進要因、抑制要因）
• 最終用途産業の分析
• 世界のカスタマーサクセスプラットフォーム市場：成長率分析
• 世界のカスタマーサクセスプラットフォーム市場の実績：規模と成長, 2019-2024
• 世界のカスタマーサクセスプラットフォーム市場の予測：規模と成長, 2024-2029, 2034F
• 世界のカスタマーサクセスプラットフォーム総アドレス可能市場（TAM）

第6章 市場セグメンテーション

• 世界のカスタマーサクセスプラットフォーム市場：コンポーネント別、実績と予測, 2019-2024, 2024-2029F, 2034F
• プラットフォーム
• サービス
• 世界のカスタマーサクセスプラットフォーム市場：展開モード別、実績と予測, 2019-2024, 2024-2029F, 2034F
• クラウド
• オンプレミス
• 世界のカスタマーサクセスプラットフォーム市場：組織規模別、実績と予測, 2019-2024, 2024-2029F, 2034F
• 中小企業
• 大企業
• 世界のカスタマーサクセスプラットフォーム市場：用途別、実績と予測, 2019-2024, 2024-2029F, 2034F
• セールスとマーケティングの最適化
• レポートと分析
• 顧客セグメンテーション
• リスクとコンプライアンス管理
• 顧客サービス
• 顧客オンボーディング
• その他の用途
• 世界のカスタマーサクセスプラットフォーム市場：エンドユーザー別、実績と予測, 2019-2024, 2024-2029F, 2034F
• BFSI
• 小売業とeコマース
• 輸送と物流
• ヘルスケア
• 通信とIT
• 政府および公共部門
• その他のエンドユーザー
• 世界のカスタマーサクセスプラットフォーム市場：プラットフォームのサブセグメンテーション、タイプ別、実績と予測, 2019-2024, 2024-2029F, 2034F
• 顧客オンボーディングツール
• 顧客ヘルススコア分析
• コミュニケーションとエンゲージメントツール
• レポートおよび分析ソリューション
• ワークフロー自動化プラットフォーム
• 世界のカスタマーサクセスプラットフォーム市場：サービスのサブセグメンテーション、タイプ別、実績と予測, 2019-2024, 2024-2029F, 2034F
• コンサルティングサービス
• 実装サービス
• トレーニングおよびサポートサービス
• 統合サービス

第7章 地域別・国別分析

• 世界のカスタマーサクセスプラットフォーム市場：地域別、実績と予測, 2019-2024, 2024-2029F, 2034F
• 世界のカスタマーサクセスプラットフォーム市場：国別、実績と予測, 2019-2024, 2024-2029F, 2034F

第8章 アジア太平洋市場

第9章 中国市場

第10章 インド市場

第11章 日本市場

第12章 オーストラリア市場

第13章 インドネシア市場

第14章 韓国市場

第15章 西欧市場

第16章 英国市場

第17章 ドイツ市場

第18章 フランス市場

第19章 イタリア市場

第20章 スペイン市場

第21章 東欧市場

第22章 ロシア市場

第23章 北米市場

第24章 米国市場

第25章 カナダ市場

第26章 南米市場

第27章 ブラジル市場

第28章 中東市場

第29章 アフリカ市場

第30章 競合情勢と企業プロファイル

• カスタマーサクセスプラットフォーム市場：競合情勢
• カスタマーサクセスプラットフォーム市場：企業プロファイル
  • Gainsight Inc. Overview, Products and Services, Strategy and Financial Analysis
  • Salesforce.com Inc. Overview, Products and Services, Strategy and Financial Analysis
  • Totango Ltd. Overview, Products and Services, Strategy and Financial Analysis
  • Strikedeck Inc. Overview, Products and Services, Strategy and Financial Analysis
  • ClientSuccess LLC Overview, Products and Services, Strategy and Financial Analysis

第31章 その他の大手企業と革新的企業

• ChurnZero Inc.
• Cisco Systems Inc.
• Wootric Inc.
• Planhat AB
• CustomerSuccessBox
• ZoomInfo Technologies LLC
• Intercom Inc.
• WalkMe Ltd.
• Akita Software Ltd.
• Custify Ltd.
• SmartKarrot Inc.
• HubSpot Inc.
• Amity Software Inc.
• Natero Inc.
• UserIQ Inc.

第32章 世界の市場競合ベンチマーキングとダッシュボード

第33章 主要な合併と買収

第34章 最近の市場動向

第35章 市場の潜在力が高い国、セグメント、戦略

• カスタマーサクセスプラットフォーム市場2029：新たな機会を提供する国
• カスタマーサクセスプラットフォーム市場2029：新たな機会を提供するセグメント
• カスタマーサクセスプラットフォーム市場2029：成長戦略
  • 市場動向に基づく戦略
  • 競合の戦略

第36章 付録

Customer success platforms are software platforms designed to provide a unified, 360-degree picture of the customer data, pulled and combined from outer applications like email, customer relationship management (CRM) administrations, live talk, and client care tickets. Customer success platforms are used by businesses to improve customer experiences and boost customer lifetime value, thereby ensuring customer satisfaction and better retention.

The main components of customer success platforms are platforms and services. The deployment modes are cloud, and on-premises. Platforms are used to collaborate with the consumer in order to help them make better use of the product or service. Platform refers to the collection of instructions, data, or computer programs that are used to carry out activities. The organization sizes are SMEs, large enterprises. The various applications are sales and marketing optimization, reporting and analytics, customer segmentation, risk and compliance management, customer service, customer onboarding, and other applications. The end-users are BFSI, retail and ecommerce, transportation and logistics, healthcare, telecom and it, government and public sector, and other end-users.

The customer success platforms market research report is one of a series of new reports from The Business Research Company that provides customer success platforms market statistics, including customer success platforms industry global market size, regional shares, competitors with an customer success platforms market share, detailed customer success platforms market segments, market trends and opportunities, and any further data you may need to thrive in the customer success platforms industry. This customer success platforms market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The customer success platforms market size has grown rapidly in recent years. It will grow from $2.45 billion in 2024 to $2.93 billion in 2025 at a compound annual growth rate (CAGR) of 19.7%. The growth in the historic period can be attributed to business growth and expansion, collaboration across departments, adoption in diverse industries, focus on customer lifetime value (CLV).

The customer success platforms market size is expected to see exponential growth in the next few years. It will grow to $6.83 billion in 2029 at a compound annual growth rate (CAGR) of 23.5%. The growth in the forecast period can be attributed to expansion of subscription economy, enhanced customer experience (CX), data-centric approaches, remote work and digital transformation, outcome-based customer success metrics. Major trends in the forecast period include focus on customer-centric strategies, SaaS and subscription-based models, data-driven customer insights, personalization and segmentation, integration with CRM systems.

The increasing adoption of cloud-based solutions is anticipated to drive the growth of the customer success platform market in the future. Cloud-hosted software and services can be accessed and utilized via a web browser or a dedicated desktop client that connects to either a desktop or mobile operating system. Nowadays, organizations are embracing cloud-based solutions, such as cloud customer success platforms, due to the advantages they provide, including enhanced customer service and quicker implementation cycles. For example, data from Flexera, a US-based computer software company, shows that in 2022, 89% of organizations adopted a multi-cloud strategy, 80% adopted a hybrid cloud, 9% opted for a single public cloud, and 2% went with a single private cloud. Consequently, the rising adoption of cloud-based solutions is fueling the growth of the customer success platform market.

The rise of remote work is anticipated to drive the growth of the customer success platform market in the future. Remote work, also referred to as telecommuting or telework, involves performing work responsibilities outside of a traditional office setting, often from home or other locations. Customer success platforms enhance remote work by facilitating efficient communication, collaboration, and proactive support, ensuring smooth interactions and satisfaction in virtual environments. For example, a survey conducted by FlexJobs' Career Pulse, a US-based provider of platforms for the freelance community, collected responses from 4,000 participants between July and August 2022. The survey found that 65% of respondents strongly preferred full-time remote work, while 32% preferred a hybrid work model. This high total of 97% indicates that most workers want the option to work remotely in some form. Therefore, the surge in remote work is propelling the customer success platform market.

Technological advancement is a significant trend gaining traction in the customer success platform market. Major companies in this sector are introducing new technologies that leverage AI-powered insights and recommended actions to maintain their market position. For example, in March 2022, Gainsight, a US-based software development company, launched the Gainsight Essentials platform, which includes AI-driven insights and recommended actions to enhance customer success. This platform enables direct access to customer-related data, accelerating time to value and reducing overall administrative costs.

Leading companies in the customer success platform market are unveiling innovative platforms like Customer Success AI (CS AI) to overcome challenges in content creation and strategy ideation. Customer Success AI (CS AI) is a generative artificial intelligence integrated into their Customer Success platform. For instance, in January 2023, ChurnZero, a US-based software development firm, launched its Customer Success AI (CS AI), which is the industry's first generative artificial intelligence embedded within a Customer Success platform. Powered by OpenAI, it accelerates content creation and strategy ideation, enabling users to quickly produce tailored customer engagement content and ideas with minimal input, thereby streamlining Customer Success processes.

In January 2022, Gainsight, a US-based customer success company, acquired inSided for an undisclosed sum. This acquisition enables Gainsight to connect a business's digital products, customer-facing staff, and client communities across the entire customer experience. inSided is a customer success community platform based in Amsterdam.

Major companies operating in the customer success platforms market are Gainsight Inc., Salesforce.com Inc., Totango Ltd., Strikedeck Inc., ClientSuccess LLC, ChurnZero Inc., Cisco Systems Inc., Wootric Inc., Planhat AB, CustomerSuccessBox, ZoomInfo Technologies LLC, Intercom Inc., WalkMe Ltd., Akita Software Ltd., Custify Ltd., SmartKarrot Inc., HubSpot Inc., Amity Software Inc., Natero Inc., UserIQ Inc., Catalyst Software Inc., Chorus.ai Inc., Cognism Limited, Freshworks Inc., Airtable Inc., Churn Buster LLC, CustomerGauge, Customer Success Builder, Zendesk Inc., Vitally Inc.

North America was the largest region in the customer success platforms market share in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the customer success platforms market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the customer success platforms market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The customer success platforms market includes revenues earned by entities by consulting, system integration and implementation and support and maintenance. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Customer Success Platforms Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on customer success platforms market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

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Where is the largest and fastest growing market for customer success platforms ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The customer success platforms market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

• The market characteristics section of the report defines and explains the market.
• The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
• The forecasts are made after considering the major factors currently impacting the market. These include:

The forecasts are made after considering the major factors currently impacting the market. These include the Russia-Ukraine war, rising inflation, higher interest rates, and the legacy of the COVID-19 pandemic.

• Market segmentations break down the market into sub markets.
• The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
• The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
• The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.

Scope

• Markets Covered:1) By Component: Platforms; Services
• 2) By Deployment Mode: Cloud; On-Premises
• 3) By Organization Size: SMEs; Large Enterprises
• 4) By Application: Sales And Marketing Optimization; Reporting And Analytics; Customer Segmentation; Risk And Compliance Management; Customer Service; Customer Onboarding; Other Applications
• 5) By End-User: BFSI; Retail And E-Commerce; Transportation And Logistics; Healthcare; Telecom And IT; Government And Public Sector; Other End-Users
• Subsegments:
• 1) By Platforms: Customer Onboarding Tools; Customer Health Score Analytics; Communication And Engagement Tools; Reporting And Analytics Solutions; Workflow Automation Platforms
• 2) By Services: Consulting Services; Implementation Services; Training And Support Services; Integration Services
• Companies Mentioned: Gainsight Inc.; Salesforce.com Inc.; Totango Ltd.; Strikedeck Inc.; ClientSuccess LLC
• Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
• Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
• Time series: Five years historic and ten years forecast.
• Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
• Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.
• Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
• Delivery format: PDF, Word and Excel Data Dashboard.

Table of Contents

1. Executive Summary

2. Customer Success Platforms Market Characteristics

3. Customer Success Platforms Market Trends And Strategies

4. Customer Success Platforms Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics And Covid And Recovery On The Market

5. Global Customer Success Platforms Growth Analysis And Strategic Analysis Framework

• 5.1. Global Customer Success Platforms PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)
• 5.2. Analysis Of End Use Industries
• 5.3. Global Customer Success Platforms Market Growth Rate Analysis
• 5.4. Global Customer Success Platforms Historic Market Size and Growth, 2019 - 2024, Value ($ Billion)
• 5.5. Global Customer Success Platforms Forecast Market Size and Growth, 2024 - 2029, 2034F, Value ($ Billion)
• 5.6. Global Customer Success Platforms Total Addressable Market (TAM)

6. Customer Success Platforms Market Segmentation

• 6.1. Global Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• Platform
• Services
• 6.2. Global Customer Success Platforms Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• Cloud
• On-Premises
• 6.3. Global Customer Success Platforms Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• SMEs
• Large Enterprises
• 6.4. Global Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• Sales And Marketing Optimization
• Reporting And Analytics
• Customer Segmentation
• Risk and Compliance Management
• Customer Service
• Customer Onboarding
• Other Applications
• 6.5. Global Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• BFSI
• Retail And e-Commerce
• Transportation And Logistics
• Healthcare
• Telecom And IT
• Government And Public Sector
• Other End-Users
• 6.6. Global Customer Success Platforms Market, Sub-Segmentation Of Platforms, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• Customer Onboarding Tools
• Customer Health Score Analytics
• Communication And Engagement Tools
• Reporting And Analytics Solutions
• Workflow Automation Platforms
• 6.7. Global Customer Success Platforms Market, Sub-Segmentation Of Services, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• Consulting Services
• Implementation Services
• Training And Support Services
• Integration Services

7. Customer Success Platforms Market Regional And Country Analysis

• 7.1. Global Customer Success Platforms Market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 7.2. Global Customer Success Platforms Market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

8. Asia-Pacific Customer Success Platforms Market

• 8.1. Asia-Pacific Customer Success Platforms Market Overview
• Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
• 8.2. Asia-Pacific Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 8.3. Asia-Pacific Customer Success Platforms Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 8.4. Asia-Pacific Customer Success Platforms Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

9. China Customer Success Platforms Market

• 9.1. China Customer Success Platforms Market Overview
• 9.2. China Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
• 9.3. China Customer Success Platforms Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
• 9.4. China Customer Success Platforms Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion

10. India Customer Success Platforms Market

• 10.1. India Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 10.2. India Customer Success Platforms Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 10.3. India Customer Success Platforms Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

11. Japan Customer Success Platforms Market

• 11.1. Japan Customer Success Platforms Market Overview
• 11.2. Japan Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 11.3. Japan Customer Success Platforms Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 11.4. Japan Customer Success Platforms Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

12. Australia Customer Success Platforms Market

• 12.1. Australia Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 12.2. Australia Customer Success Platforms Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 12.3. Australia Customer Success Platforms Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

13. Indonesia Customer Success Platforms Market

• 13.1. Indonesia Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 13.2. Indonesia Customer Success Platforms Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 13.3. Indonesia Customer Success Platforms Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

14. South Korea Customer Success Platforms Market

• 14.1. South Korea Customer Success Platforms Market Overview
• 14.2. South Korea Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 14.3. South Korea Customer Success Platforms Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 14.4. South Korea Customer Success Platforms Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

15. Western Europe Customer Success Platforms Market

• 15.1. Western Europe Customer Success Platforms Market Overview
• 15.2. Western Europe Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 15.3. Western Europe Customer Success Platforms Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 15.4. Western Europe Customer Success Platforms Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

16. UK Customer Success Platforms Market

• 16.1. UK Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 16.2. UK Customer Success Platforms Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 16.3. UK Customer Success Platforms Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

17. Germany Customer Success Platforms Market

• 17.1. Germany Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 17.2. Germany Customer Success Platforms Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 17.3. Germany Customer Success Platforms Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

18. France Customer Success Platforms Market

• 18.1. France Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 18.2. France Customer Success Platforms Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 18.3. France Customer Success Platforms Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

19. Italy Customer Success Platforms Market

• 19.1. Italy Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 19.2. Italy Customer Success Platforms Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 19.3. Italy Customer Success Platforms Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

20. Spain Customer Success Platforms Market

• 20.1. Spain Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 20.2. Spain Customer Success Platforms Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 20.3. Spain Customer Success Platforms Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

21. Eastern Europe Customer Success Platforms Market

• 21.1. Eastern Europe Customer Success Platforms Market Overview
• 21.2. Eastern Europe Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 21.3. Eastern Europe Customer Success Platforms Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 21.4. Eastern Europe Customer Success Platforms Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

22. Russia Customer Success Platforms Market

• 22.1. Russia Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 22.2. Russia Customer Success Platforms Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 22.3. Russia Customer Success Platforms Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

23. North America Customer Success Platforms Market

• 23.1. North America Customer Success Platforms Market Overview
• 23.2. North America Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 23.3. North America Customer Success Platforms Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 23.4. North America Customer Success Platforms Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

24. USA Customer Success Platforms Market

• 24.1. USA Customer Success Platforms Market Overview
• 24.2. USA Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 24.3. USA Customer Success Platforms Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 24.4. USA Customer Success Platforms Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

25. Canada Customer Success Platforms Market

• 25.1. Canada Customer Success Platforms Market Overview
• 25.2. Canada Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 25.3. Canada Customer Success Platforms Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 25.4. Canada Customer Success Platforms Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

26. South America Customer Success Platforms Market

• 26.1. South America Customer Success Platforms Market Overview
• 26.2. South America Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 26.3. South America Customer Success Platforms Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 26.4. South America Customer Success Platforms Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

27. Brazil Customer Success Platforms Market

• 27.1. Brazil Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 27.2. Brazil Customer Success Platforms Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 27.3. Brazil Customer Success Platforms Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

28. Middle East Customer Success Platforms Market

• 28.1. Middle East Customer Success Platforms Market Overview
• 28.2. Middle East Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 28.3. Middle East Customer Success Platforms Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 28.4. Middle East Customer Success Platforms Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

29. Africa Customer Success Platforms Market

• 29.1. Africa Customer Success Platforms Market Overview
• 29.2. Africa Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 29.3. Africa Customer Success Platforms Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 29.4. Africa Customer Success Platforms Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

30. Customer Success Platforms Market Competitive Landscape And Company Profiles

• 30.1. Customer Success Platforms Market Competitive Landscape
• 30.2. Customer Success Platforms Market Company Profiles
  • 30.2.1. Gainsight Inc. Overview, Products and Services, Strategy and Financial Analysis
  • 30.2.2. Salesforce.com Inc. Overview, Products and Services, Strategy and Financial Analysis
  • 30.2.3. Totango Ltd. Overview, Products and Services, Strategy and Financial Analysis
  • 30.2.4. Strikedeck Inc. Overview, Products and Services, Strategy and Financial Analysis
  • 30.2.5. ClientSuccess LLC Overview, Products and Services, Strategy and Financial Analysis

31. Customer Success Platforms Market Other Major And Innovative Companies

• 31.1. ChurnZero Inc.
• 31.2. Cisco Systems Inc.
• 31.3. Wootric Inc.
• 31.4. Planhat AB
• 31.5. CustomerSuccessBox
• 31.6. ZoomInfo Technologies LLC
• 31.7. Intercom Inc.
• 31.8. WalkMe Ltd.
• 31.9. Akita Software Ltd.
• 31.10. Custify Ltd.
• 31.11. SmartKarrot Inc.
• 31.12. HubSpot Inc.
• 31.13. Amity Software Inc.
• 31.14. Natero Inc.
• 31.15. UserIQ Inc.

32. Global Customer Success Platforms Market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The Customer Success Platforms Market

34. Recent Developments In The Customer Success Platforms Market

35. Customer Success Platforms Market High Potential Countries, Segments and Strategies

• 35.1 Customer Success Platforms Market In 2029 - Countries Offering Most New Opportunities
• 35.2 Customer Success Platforms Market In 2029 - Segments Offering Most New Opportunities
• 35.3 Customer Success Platforms Market In 2029 - Growth Strategies
  • 35.3.1 Market Trend Based Strategies
  • 35.3.2 Competitor Strategies

36. Appendix

• 36.1. Abbreviations
• 36.2. Currencies
• 36.3. Historic And Forecast Inflation Rates
• 36.4. Research Inquiries
• 36.5. The Business Research Company
• 36.6. Copyright And Disclaimer