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1484964

顧客情報システムの世界市場レポート 2024年

Customer Information System Global Market Report 2024

出版日: | 発行: The Business Research Company | ページ情報: 英文 175 Pages | 納期: 2~10営業日

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顧客情報システムの世界市場レポート 2024年
出版日: 2024年05月21日
発行: The Business Research Company
ページ情報: 英文 175 Pages
納期: 2~10営業日
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  • 全表示
  • 概要
  • 目次
概要

顧客情報システム市場規模は、今後数年で急成長が見込まれます。2028年にはCAGR13.4%で24億1,000万米ドルに成長します。過去の期間に見られた成長は、データ精度の向上を目指した取り組み、ユーザーインターフェースのアップグレード、セキュリティ対策の見直し、拡張性の向上、顧客情報システムと顧客関係管理(CRM)プラットフォームの統合など、いくつかの要因に起因しています。

世界のユーティリティ消費の増加が予想されるため、顧客情報システム市場の拡大が見込まれます。ユーティリティ消費とは、住宅、商業、工業の消費者による電気、水、ガスなどの資源の使用を示します。インフラ投資の増加、工業化、消費者パターンの進化などの要因が、世界のユーティリティ消費の拡大に寄与しています。ユーティリティ消費用に調整された顧客情報システムは、顧客の利用データの効率的な監視と管理を可能にし、サービス提供の強化と資源利用の最適化を実現します。例えば、2023年12月の国際エネルギー機関(IEA)の報告書によると、米国では2022年の総電力最終使用量が前年比約3.2%増と顕著に急増しました。

顧客情報システム市場の主要プレーヤーは、競争上の優位性を獲得するため、技術的進歩に努力を傾けています。クラウドベースのデータプラットフォームなどの革新的な技術がますます採用され、大量の顧客データの効率的な保存、管理、分析が容易になっています。これらのプラットフォームは、組織が膨大な顧客データを効果的に扱えるようにすることで、業務を最適化し、顧客体験を豊かにする上で極めて重要な役割を果たしています。例えば、オーストラリアに本社を置くエネルギー会社AGLは、2023年1月、マイクロソフトのクラウドを活用した最先端の顧客データ・プラットフォームを発表しました。この戦略的な動きは、安全なデータ交換と高度な分析のためにクラウドベースのインフラストラクチャの機能を活用しながら、消費者が自分のデータをより自由に管理できるようにすることで、消費者のエンパワーメントを図ることを目的としています。

目次

第1章 エグゼクティブサマリー

第2章 市場の特徴

第3章 市場動向と戦略

第4章 マクロ経済シナリオ

  • 高インフレが市場に与える影響
  • ウクライナ・ロシア戦争が市場に与える影響
  • COVID-19による市場への影響

第5章 世界の市場規模と成長

  • 世界の顧客情報システム市場:促進要因と抑制要因
    • 市場促進要因
    • 市場抑制要因
  • 世界の顧客情報システム市場の実績:規模と成長, 2018-2023
  • 世界の顧客情報システム市場の予測:規模と成長, 2023-2028, 2033F

第6章 市場セグメンテーション

  • 世界の顧客情報システム市場:コンポーネント別、実績と予測, 2018-2023, 2023-2028F, 2033F
  • ソリューション
  • サービス
  • 世界の顧客情報システム市場:展開別、実績と予測, 2018-2023, 2023-2028F, 2033F
  • クラウド
  • オンプレミス
  • 世界の顧客情報システム市場:サービス別、実績と予測, 2018-2023, 2023-2028F, 2033F
  • 24時間週7日のサポートサービス
  • 製品アップデートサービス
  • 修理およびテストサービス
  • 世界の顧客情報システム市場:エンドユーザー別、実績と予測, 2018-2023, 2023-2028F, 2033F
  • 水と廃水管理
  • エネルギーとユーティリティ
  • 電気と電力管理

第7章 地域別・国別分析

  • 世界の顧客情報システム市場:地域別、実績と予測, 2018-2023, 2023-2028F, 2033F
  • 世界の顧客情報システム市場:国別、実績と予測, 2018-2023, 2023-2028F, 2033F

第8章 アジア太平洋市場

第9章 中国市場

第10章 インド市場

第11章 日本市場

第12章 オーストラリア市場

第13章 インドネシア市場

第14章 韓国市場

第15章 西欧市場

第16章 英国市場

第17章 ドイツ市場

第18章 フランス市場

第19章 イタリア市場

第20章 スペイン市場

第21章 東欧市場

第22章 ロシア市場

第23章 北米市場

第24章 米国市場

第25章 カナダ市場

第26章 南米市場

第27章 ブラジル市場

第28章 中東市場

第29章 アフリカ市場

第30章 競合情勢と企業プロファイル

  • 顧客情報システム市場:競合情勢
  • 顧客情報システム市場:企業プロファイル
    • International Business Machines Corporation
    • Oracle Corporation
    • Schneider Electric
    • SAP SE
    • HCL Technologies

第31章 その他の大手企業と革新的企業

  • Wipro Limited
  • Indra Company Inc.
  • Agility Customer Information System
  • Hansen Technologies Corporation
  • Gentrack Limited
  • Fluentgrid Limited
  • Avertra Corporation
  • Harris Computer Systems
  • Cayenta CIS
  • Vertexone
  • Itineris NV
  • Open International LLC
  • Hydro Comp Enterprises Ltd.
  • Ferranti Computer Systems NV
  • Cogsdale Corporation

第32章 競合ベンチマーキング

第33章 競合ダッシュボード

第34章 主要な合併と買収

第35章 将来の見通しと潜在的な分析

第36章 付録

目次
Product Code: r17332

A customer information system (CIS) is a specialized database engineered to store and efficiently manage critical customer data, encompassing contact details, purchase histories, and preferences. Its primary objective is to optimize customer relationship management (CRM) strategies by facilitating the tracking and analysis of customer interactions. Through the utilization of a CIS, businesses can enhance their ability to provide personalized services, thereby elevating overall customer satisfaction levels.

The primary components of a customer information system (CIS) consist of solutions and services. A solution entails a comprehensive response or remedy to address a particular problem or challenge. These solutions can be deployed either in the cloud or on-premises, providing a range of services such as 24/7 assistance, product updates, repairs, and testing. They cater to diverse end-users, including those involved in water and wastewater management, energy and utilities, as well as electricity and power management sectors.

The customer information system market research report is one of a series of new reports from The Business Research Company that provides customer information system market statistics, including customer information system industry global market size, regional shares, competitors with a customer information system market share, detailed customer information system market segments, market trends and opportunities, and any further data you may need to thrive in the customer information system industry. This customer information system market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The customer information system market size has grown rapidly in recent years. It will grow from $1.29 billion in 2023 to $1.46 billion in 2024 at a compound annual growth rate (CAGR) of 13.0%. The growth observed in the historical period can be attributed to several factors, including initiatives aimed at enhancing data accuracy, upgrades to user interfaces, overhauls to security measures, improvements in scalability, and the integration of customer information systems with customer relationship management (CRM) platforms.

The customer information system market size is expected to see rapid growth in the next few years. It will grow to $2.41 billion in 2028 at a compound annual growth rate (CAGR) of 13.4%. The growth observed in the historical period can be attributed to several factors, including initiatives aimed at enhancing data accuracy, upgrades to user interfaces, overhauls to security measures, improvements in scalability, and the integration of customer information systems with customer relationship management (CRM) platforms.

The anticipated rise in global utility consumption is poised to drive the expansion of the customer information system market. Utility consumption denotes the usage of resources such as electricity, water, and gas by residential, commercial, or industrial consumers. Factors such as increased infrastructure investment, industrialization, and evolving consumer patterns contribute to the escalating global utility consumption. Customer information systems tailored for utility consumption enable efficient monitoring and management of customer usage data, enhancing service delivery and optimizing resource utilization. For instance, as per the International Energy Agency (IEA) report in December 2023, the U.S. witnessed a notable surge of about 3.2% in total electricity end-use consumption in 2022 compared to the preceding year, underscoring the significance of such systems in meeting escalating demands.

Key players in the customer information system market are directing their efforts towards technological advancements to gain competitive advantage. Innovations such as cloud-based data platforms are increasingly being embraced, facilitating efficient storage, management, and analysis of large volumes of customer data. These platforms play a pivotal role in optimizing operations and enriching customer experiences by empowering organizations to effectively handle extensive customer data. For instance, AGL, an energy company based in Australia, unveiled a cutting-edge customer data platform powered by the Microsoft cloud in January 2023. This strategic move aims to empower consumers by granting them greater control over their data while leveraging the capabilities of cloud-based infrastructure for secure data exchange and advanced analytics.

In October 2022, Appier Inc., a technology services company based in China, finalized the acquisition of Woopra. This strategic acquisition aligns with Appier's vision of creating a next-generation, AI-powered customer data platform. By integrating Woopra's customer analytics software, Appier seeks to enhance its offerings with advanced capabilities in customer data integration and synchronization. The synergies between the two entities are anticipated to elevate marketing strategies through AI-driven insights and streamlined connections with external systems. Woopra, a U.S.-based provider of customer information system solutions, brings valuable expertise to Appier's portfolio, fostering innovation and growth opportunities in the evolving market landscape.

Major companies operating in the customer information system market are International Business Machines Corporation, Oracle Corporation, Schneider Electric, SAP SE, HCL Technologies, Wipro Limited, Indra Company Inc., Agility Customer Information System, Hansen Technologies Corporation, Gentrack Limited, Fluentgrid Limited, Avertra Corporation, Harris Computer Systems, Cayenta CIS, Vertexone, Itineris NV, Open International LLC, Hydro Comp Enterprises Ltd., Ferranti Computer Systems NV, Cogsdale Corporation, Northstar Utilities Solutions, Advanced Utility Systems, Efluid SAS, Milestone Utility Services Inc., Cognera Corporation

North America was the largest region in the customer information system market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the customer information system market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.

The countries covered in the customer information system market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The customer information system market includes revenues earned by entities by providing services such as data management services, customer relationship management (CRM), analytics, and reporting. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

  • Including: 1) By Component: Solution; Services
  • 2) By Deployment: Cloud; On-premises
  • 3) By Service: 24/7 Assistance Services; Product Update Services; Repairing And Testing Services
  • 4) By End-user: Water And Wastewater Management; Energy And Utility; Electricity And Power Management
  • Covering: International Business Machines Corporation; Oracle Corporation; Schneider Electric; SAP SE; HCL Technologies

Table of Contents

1. Executive Summary

2. Customer Information System Market Characteristics

3. Customer Information System Market Trends And Strategies

4. Customer Information System Market - Macro Economic Scenario

  • 4.1. Impact Of High Inflation On The Market
  • 4.2. Ukraine-Russia War Impact On The Market
  • 4.3. COVID-19 Impact On The Market

5. Global Customer Information System Market Size and Growth

  • 5.1. Global Customer Information System Market Drivers and Restraints
    • 5.1.1. Drivers Of The Market
    • 5.1.2. Restraints Of The Market
  • 5.2. Global Customer Information System Historic Market Size and Growth, 2018 - 2023, Value ($ Billion)
  • 5.3. Global Customer Information System Forecast Market Size and Growth, 2023 - 2028, 2033F, Value ($ Billion)

6. Customer Information System Market Segmentation

  • 6.1. Global Customer Information System Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Solution
  • Services
  • 6.2. Global Customer Information System Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Cloud
  • On-premises
  • 6.3. Global Customer Information System Market, Segmentation By Service, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 24/7 Assistance Services
  • Product Update Services
  • Repairing And Testing Services
  • 6.4. Global Customer Information System Market, Segmentation By End-user, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Water And Wastewater Management
  • Energy And Utility
  • Electricity And Power Management

7. Customer Information System Market Regional And Country Analysis

  • 7.1. Global Customer Information System Market, Split By Region, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 7.2. Global Customer Information System Market, Split By Country, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

8. Asia-Pacific Customer Information System Market

  • 8.1. Asia-Pacific Customer Information System Market Overview
  • Region Information, Impact Of COVID-19, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
  • 8.2. Asia-Pacific Customer Information System Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 8.3. Asia-Pacific Customer Information System Market, Segmentation By Service, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 8.4. Asia-Pacific Customer Information System Market, Segmentation By End-user, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

9. China Customer Information System Market

  • 9.1. China Customer Information System Market Overview
  • 9.2. China Customer Information System Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
  • 9.3. China Customer Information System Market, Segmentation By Service, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
  • 9.4. China Customer Information System Market, Segmentation By End-user, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion

10. India Customer Information System Market

  • 10.1. India Customer Information System Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 10.2. India Customer Information System Market, Segmentation By Service, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 10.3. India Customer Information System Market, Segmentation By End-user, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

11. Japan Customer Information System Market

  • 11.1. Japan Customer Information System Market Overview
  • 11.2. Japan Customer Information System Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 11.3. Japan Customer Information System Market, Segmentation By Service, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 11.4. Japan Customer Information System Market, Segmentation By End-user, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

12. Australia Customer Information System Market

  • 12.1. Australia Customer Information System Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 12.2. Australia Customer Information System Market, Segmentation By Service, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 12.3. Australia Customer Information System Market, Segmentation By End-user, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

13. Indonesia Customer Information System Market

  • 13.1. Indonesia Customer Information System Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 13.2. Indonesia Customer Information System Market, Segmentation By Service, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 13.3. Indonesia Customer Information System Market, Segmentation By End-user, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

14. South Korea Customer Information System Market

  • 14.1. South Korea Customer Information System Market Overview
  • 14.2. South Korea Customer Information System Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 14.3. South Korea Customer Information System Market, Segmentation By Service, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 14.4. South Korea Customer Information System Market, Segmentation By End-user, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

15. Western Europe Customer Information System Market

  • 15.1. Western Europe Customer Information System Market Overview
  • 15.2. Western Europe Customer Information System Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 15.3. Western Europe Customer Information System Market, Segmentation By Service, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 15.4. Western Europe Customer Information System Market, Segmentation By End-user, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

16. UK Customer Information System Market

  • 16.1. UK Customer Information System Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 16.2. UK Customer Information System Market, Segmentation By Service, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 16.3. UK Customer Information System Market, Segmentation By End-user, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

17. Germany Customer Information System Market

  • 17.1. Germany Customer Information System Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 17.2. Germany Customer Information System Market, Segmentation By Service, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 17.3. Germany Customer Information System Market, Segmentation By End-user, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

18. France Customer Information System Market

  • 18.1. France Customer Information System Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 18.2. France Customer Information System Market, Segmentation By Service, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 18.3. France Customer Information System Market, Segmentation By End-user, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

19. Italy Customer Information System Market

  • 19.1. Italy Customer Information System Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 19.2. Italy Customer Information System Market, Segmentation By Service, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 19.3. Italy Customer Information System Market, Segmentation By End-user, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

20. Spain Customer Information System Market

  • 20.1. Spain Customer Information System Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 20.2. Spain Customer Information System Market, Segmentation By Service, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 20.3. Spain Customer Information System Market, Segmentation By End-user, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

21. Eastern Europe Customer Information System Market

  • 21.1. Eastern Europe Customer Information System Market Overview
  • 21.2. Eastern Europe Customer Information System Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 21.3. Eastern Europe Customer Information System Market, Segmentation By Service, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 21.4. Eastern Europe Customer Information System Market, Segmentation By End-user, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

22. Russia Customer Information System Market

  • 22.1. Russia Customer Information System Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 22.2. Russia Customer Information System Market, Segmentation By Service, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 22.3. Russia Customer Information System Market, Segmentation By End-user, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

23. North America Customer Information System Market

  • 23.1. North America Customer Information System Market Overview
  • 23.2. North America Customer Information System Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 23.3. North America Customer Information System Market, Segmentation By Service, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 23.4. North America Customer Information System Market, Segmentation By End-user, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

24. USA Customer Information System Market

  • 24.1. USA Customer Information System Market Overview
  • 24.2. USA Customer Information System Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 24.3. USA Customer Information System Market, Segmentation By Service, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 24.4. USA Customer Information System Market, Segmentation By End-user, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

25. Canada Customer Information System Market

  • 25.1. Canada Customer Information System Market Overview
  • 25.2. Canada Customer Information System Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 25.3. Canada Customer Information System Market, Segmentation By Service, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 25.4. Canada Customer Information System Market, Segmentation By End-user, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

26. South America Customer Information System Market

  • 26.1. South America Customer Information System Market Overview
  • 26.2. South America Customer Information System Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 26.3. South America Customer Information System Market, Segmentation By Service, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 26.4. South America Customer Information System Market, Segmentation By End-user, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

27. Brazil Customer Information System Market

  • 27.1. Brazil Customer Information System Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 27.2. Brazil Customer Information System Market, Segmentation By Service, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 27.3. Brazil Customer Information System Market, Segmentation By End-user, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

28. Middle East Customer Information System Market

  • 28.1. Middle East Customer Information System Market Overview
  • 28.2. Middle East Customer Information System Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 28.3. Middle East Customer Information System Market, Segmentation By Service, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 28.4. Middle East Customer Information System Market, Segmentation By End-user, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

29. Africa Customer Information System Market

  • 29.1. Africa Customer Information System Market Overview
  • 29.2. Africa Customer Information System Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 29.3. Africa Customer Information System Market, Segmentation By Service, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 29.4. Africa Customer Information System Market, Segmentation By End-user, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

30. Customer Information System Market Competitive Landscape And Company Profiles

  • 30.1. Customer Information System Market Competitive Landscape
  • 30.2. Customer Information System Market Company Profiles
    • 30.2.1. International Business Machines Corporation
      • 30.2.1.1. Overview
      • 30.2.1.2. Products and Services
      • 30.2.1.3. Strategy
      • 30.2.1.4. Financial Performance
    • 30.2.2. Oracle Corporation
      • 30.2.2.1. Overview
      • 30.2.2.2. Products and Services
      • 30.2.2.3. Strategy
      • 30.2.2.4. Financial Performance
    • 30.2.3. Schneider Electric
      • 30.2.3.1. Overview
      • 30.2.3.2. Products and Services
      • 30.2.3.3. Strategy
      • 30.2.3.4. Financial Performance
    • 30.2.4. SAP SE
      • 30.2.4.1. Overview
      • 30.2.4.2. Products and Services
      • 30.2.4.3. Strategy
      • 30.2.4.4. Financial Performance
    • 30.2.5. HCL Technologies
      • 30.2.5.1. Overview
      • 30.2.5.2. Products and Services
      • 30.2.5.3. Strategy
      • 30.2.5.4. Financial Performance

31. Customer Information System Market Other Major And Innovative Companies

  • 31.1. Wipro Limited
  • 31.2. Indra Company Inc.
  • 31.3. Agility Customer Information System
  • 31.4. Hansen Technologies Corporation
  • 31.5. Gentrack Limited
  • 31.6. Fluentgrid Limited
  • 31.7. Avertra Corporation
  • 31.8. Harris Computer Systems
  • 31.9. Cayenta CIS
  • 31.10. Vertexone
  • 31.11. Itineris NV
  • 31.12. Open International LLC
  • 31.13. Hydro Comp Enterprises Ltd.
  • 31.14. Ferranti Computer Systems NV
  • 31.15. Cogsdale Corporation

32. Global Customer Information System Market Competitive Benchmarking

33. Global Customer Information System Market Competitive Dashboard

34. Key Mergers And Acquisitions In The Customer Information System Market

35. Customer Information System Market Future Outlook and Potential Analysis

  • 35.1 Customer Information System Market In 2028 - Countries Offering Most New Opportunities
  • 35.2 Customer Information System Market In 2028 - Segments Offering Most New Opportunities
  • 35.3 Customer Information System Market In 2028 - Growth Strategies
    • 35.3.1 Market Trend Based Strategies
    • 35.3.2 Competitor Strategies

36. Appendix

  • 36.1. Abbreviations
  • 36.2. Currencies
  • 36.3. Historic And Forecast Inflation Rates
  • 36.4. Research Inquiries
  • 36.5. The Business Research Company
  • 36.6. Copyright And Disclaimer