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対話型コマースの世界市場レポート 2024

Conversational Commerce Global Market Report 2024

出版日: 受注後更新 | 発行: The Business Research Company | ページ情報: 英文 175 Pages | 納期: 2~10営業日

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対話型コマースの世界市場レポート 2024
出版日: 受注後更新
発行: The Business Research Company
ページ情報: 英文 175 Pages
納期: 2~10営業日
ご注意事項 :
本レポートの納品は、最新情報反映のため受注時に適宜更新しお届けいたします。
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  • 概要
  • 目次
概要

対話型コマースの市場規模は、今後数年間で急速に成長すると予想されています。 2028年には11.1%の年間複合成長率(CAGR)で168億2,000万米ドルに成長すると予想されます。今後の成長予測は、消費者行動分析、世界市場の拡大、多言語チャットボットの需要の増加、eコマースにおけるチャットボットの利用の拡大、音声対応チャットボットの需要の高まりなど、いくつかの要因によるものと考えられます。予測期間中に予想される主な動向には、自然言語処理の進歩、マルチモーダル会話の採用、業界固有のソリューションの開発、IoTデバイスへの音声アシスタントの統合、チャットボットシステム内での継続的な学習と適応の重視などが含まれます。

対話型コマース市場の予想される成長は、eコマース業界の拡大によって促進されています。eコマース、または電子商取引には、インターネット上での商品やサービスの売買が含まれます。 対話型コマースは、AIベースのテキストおよび音声アシスタント、ソーシャルメッセージングアプリ、その他の革新的なツールを利用して顧客と関わることで、会話の力を活用して販売を促進します。たとえば、米国国勢調査局のデータによると、2023年第3四半期の米国の小売eコマース売上高は2,717億米ドルに達し、前四半期からわずか0.9%増加し、前年同期と比べて7.8%大幅に増加しました。このeコマース業界の拡大は、対話型コマース市場の成長の原動力となっています。

対話型コマース市場の大手企業は、顧客のニーズ、好み、問い合わせにさらに応えるために、Bobble Superなどの革新的な製品の開発に注力しています。 Bobble Superは、Bobble AIのAIベースのキーボードと統合されており、ユーザーにシームレスでパーソナライズされたショッピング体験を提供します。たとえば、インドを拠点とする会話メディアプラットフォームであるBobble AIは、2023年 3月にBobble Superを導入し、ユーザーがキーボードアプリケーション内で直接、手間のかからないリアルタイムのショッピング体験を楽しめるようになりました。この対話型コマース機能を使用すると、ユーザーはSwiggy、Redrail、Winni、Garnierなどの100以上の企業から食べ物を注文したり、航空券を予約したり、ギフトを購入したりすることができます。スーパーキーボードアプリは、高度な意図認識テクノロジーを利用して、スマートフォンの使用全体にわたるユーザーの意図に基づいて、パーソナライズされた製品とサービスの推奨事項を提供します。

目次

第1章 エグゼクティブサマリー

第2章 市場の特徴

第3章 市場動向と戦略

第4章 マクロ経済シナリオ

  • 高インフレが市場に与える影響
  • ウクライナ・ロシア戦争が市場に与える影響
  • COVID-19による市場への影響

第5章 世界市場規模と成長

  • 世界の市場促進要因と抑制要因
    • 市場促進要因
    • 市場抑制要因
  • 世界の市場規模実績と成長、2018年~2023年
  • 世界の市場規模予測と成長、2023年~2028年、2033年

第6章 市場セグメンテーション

  • 世界の対話型コマース市場、タイプ別セグメンテーション、実績および予測、2018-2023、2023-2028年、2033年
  • チャットボット
  • インテリジェント仮想アシスタント
  • 世界の対話型コマース市場、コンポーネント別セグメンテーション、実績および予測、2018-2023、2023-2028年、2033年
  • ソリューション
  • サービス
  • 世界の対話型コマース市場、展開モード別のセグメンテーション、実績および予測、2018-2023年、2023-2028年、2033年
  • クラウド
  • オンプレミス
  • 世界の対話型コマース市場、企業規模別セグメンテーション、実績および予測、2018-2023年、2023-2028年、2033年
  • 中小企業(SME)
  • 大企業

第7章 地域および国の分析

  • 世界の対話型コマース市場、地域別、実績および予測、2018-2023、2023-2028年、2033年
  • 世界の対話型コマース市場、国別、実績および予測、2018-2023、2023-2028年、2033年

第8章 アジア太平洋市場

第9章 中国市場

第10章 インド市場

第11章 日本市場

第12章 オーストラリア市場

第13章 インドネシア市場

第14章 韓国市場

第15章 西欧市場

第16章 英国市場

第17章 ドイツ市場

第18章 フランス市場

第19章 イタリア市場

第20章 スペイン市場

第21章 東欧市場

第22章 ロシア市場

第23章 北米市場

第24章 米国市場

第25章 カナダ市場

第26章 南米市場

第27章 ブラジル市場

第28章 中東市場

第29章 アフリカ市場

第30章 競合情勢と企業プロファイル

  • 対話型コマース市場の競合情勢
  • 対話型コマース市場の企業プロファイル
    • Amazon Inc.
    • Apple Inc.
    • Google LLC
    • Microsoft Corporation
    • Facebook Inc.

第31章 その他の主要および革新的な企業

  • IBM Corporation
  • Oracle Corporation
  • Salesforce Inc.
  • Shopify Inc.
  • Webio Ltd.
  • Zendesk Inc.
  • Nuance Communications Inc.
  • LivePerson
  • HubSpot
  • Kore.ai Inc.
  • Intercom Inc.
  • Drift.com Inc.
  • Haptic Technologies Pvt Ltd.
  • SleekFlow
  • Yalochat

第32章 競合ベンチマーキング

第33章 競合ダッシュボード

第34章 主要な合併と買収

第35章 将来の見通しと可能性の分析

第36章 付録

目次
Product Code: r16424

Conversational commerce encompasses a segment of e-commerce that enables customers to engage and shop with businesses through chat, audio, and messaging platforms. This approach facilitates continuous omnichannel interactions between businesses and customers, providing valuable insights and contributing to the creation of seamless, efficient customer experiences.

The primary types of conversational commerce include chatbots and intelligent virtual assistants. Chatbots are computer programs or software applications specifically designed to simulate human-such as conversations, leveraging natural language processing (NLP) and artificial intelligence (AI) capabilities. These components, comprising solutions and services, are deployed via cloud-based and on-premises models and cater to both small and mid-sized enterprises (SMEs) and large enterprises.

The conversational commerce market research report is one of a series of new reports from The Business Research Company that provides conversational commerce market statistics, including conversational commerce industry global market size, regional shares, competitors with a conversational commerce market share, detailed conversational commerce market segments, market trends and opportunities, and any further data you may need to thrive in the conversational commerce industry. This conversational commerce market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The conversational commerce market size has grown rapidly in recent years. It will grow from $9.29 billion in 2023 to $11.04 billion in 2024 at a compound annual growth rate (CAGR) of 18.8%. The growth observed during the historical period can be attributed to several factors, including increasing demand across various industries, the need for enhanced customer support and personal assistance, heightened concerns regarding data privacy and compliance, the growing popularity of messaging applications, and the rising demand for personalized customer experiences.

The conversational commerce market size is expected to see rapid growth in the next few years. It will grow to $16.82 billion in 2028 at a compound annual growth rate (CAGR) of 11.1%. The projected growth in the upcoming period can be attributed to several factors, including consumer behavior analysis, the expansion of global markets, increasing demand for multilingual chatbots, growing utilization of chatbots in e-commerce, and rising demand for voice-enabled chatbots. Key trends expected in the forecast period encompass advancements in natural language processing, the adoption of multimodal conversations, the development of industry-specific solutions, the integration of voice assistants in IoT devices, and the emphasis on continuous learning and adaptation within chatbot systems.

The projected growth of the conversational commerce market is being fueled by the expansion of the e-commerce industry. E-commerce, or electronic commerce, involves the buying and selling of goods and services over the Internet. Conversational commerce leverages the power of conversation to facilitate sales by employing AI-based text and voice assistants, social messaging apps, and other innovative tools to engage with customers. For example, data from the United States Census Bureau shows that in the third quarter of 2023, retail e-commerce sales in the US reached $271.7 billion, marking a slight 0.9% increase from the previous quarter and a significant 7.8% boost compared to the same period in 2022. This expansion of the e-commerce industry is a driving force behind the growth of the conversational commerce market.

Leading companies in the conversational commerce market are focused on developing innovative products such as Bobble Super to better cater to customers' needs, preferences, and inquiries. Bobble Super, integrated with Bobble AI's AI-based keyboard, offers users a seamless and personalized shopping experience. For instance, in March 2023, Bobble AI, an India-based conversation media platform, introduced Bobble Super, enabling users to enjoy hassle-free, real-time shopping experiences directly within its keyboard application. This conversational commerce feature allows users to order food, book flights, and purchase gifts from over 100 businesses such as Swiggy, Redrail, Winni, and Garnier. Utilizing advanced intent recognition technology, the Super Keyboard app provides personalized product and service recommendations based on users' intents across their smartphone usage.

In October 2021, Vonage, a US-based telecommunications company, acquired Jumper.AI to enhance its capabilities in conversational commerce. This acquisition brings valuable technology, developer talent, and expertise to Vonage, enabling businesses to manage, measure, and enhance commercial interactions with customers across all channels. By leveraging Jumper.ai's AI-powered conversational commerce platform, Vonage aims to deliver more advanced communication solutions and create richer customer experiences. Jumper.ai, headquartered in Singapore, specializes in AI-driven conversational commerce solutions.

Major companies operating in the conversational commerce market report are Amazon Inc., Apple Inc., Google LLC, Microsoft Corporation, Facebook Inc., IBM Corporation, Oracle Corporation, Salesforce Inc., Shopify Inc., Webio Ltd., Zendesk Inc., Nuance Communications Inc., LivePerson, HubSpot, Kore.AI Inc., Intercom Inc., Drift.com Inc., Haptic Technologies Pvt Ltd., SleekFlow, Yalochat, CogniCor Technologies, Charles GmbH, Octane AI, Recart, Bobble Keyboard

North America was the largest region in the conversational commerce market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the conversational commerce market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the conversational commerce market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain

The conversational commerce market includes revenues earned by entities by providing services such as customer support, ordering and purchasing, payment processing, personalized experiences, upselling and cross-selling, product catalog integration, language translation. The market value includes the value of related goods sold by the service provider or included within the service offering. The conversational commerce market also includes sales of smart speakers and smart displays. Values in this market are 'factory gate' values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Conversational Commerce Global Market Report 2024 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on conversational commerce market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

Reasons to Purchase

  • Gain a truly global perspective with the most comprehensive report available on this market covering 50+ geographies.
  • Understand how the market has been affected by the coronavirus and how it is responding as the impact of the virus abates.
  • Assess the Russia - Ukraine war's impact on agriculture, energy and mineral commodity supply and its direct and indirect impact on the market.
  • Measure the impact of high global inflation on market growth.
  • Create regional and country strategies on the basis of local data and analysis.
  • Identify growth segments for investment.
  • Outperform competitors using forecast data and the drivers and trends shaping the market.
  • Understand customers based on the latest market shares.
  • Benchmark performance against key competitors.
  • Suitable for supporting your internal and external presentations with reliable high quality data and analysis
  • Report will be updated with the latest data and delivered to you within 3-5 working days of order along with an Excel data sheet for easy data extraction and analysis.
  • All data from the report will also be delivered in an excel dashboard format.

Where is the largest and fastest growing market for conversational commerce ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The conversational commerce market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

  • The market characteristics section of the report defines and explains the market.
  • The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
  • The forecasts are made after considering the major factors currently impacting the market. These include:

The impact of sanctions, supply chain disruptions, and altered demand for goods and services due to the Russian Ukraine war, impacting various macro-economic factors and parameters in the Eastern European region and its subsequent effect on global markets.

The impact of higher inflation in many countries and the resulting spike in interest rates.

The continued but declining impact of covid 19 on supply chains and consumption patterns.

  • Market segmentations break down the market into sub markets.
  • The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
  • The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
  • The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.

Scope

Markets Covered:

  • 1) By Type: Chatbots; Intelligent Virtual Assistants
  • 2) By Component: Solution; Services
  • 3) By Deployment Mode: Cloud; On-Premises
  • 4)By Enterprise Size: Small And Mid-Sized Enterprises (SMEs); Large Enterprises
  • Companies Mentioned: Amazon Inc.; Apple Inc.; Google LLC; Microsoft Corporation; Facebook Inc.
  • Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
  • Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
  • Time series: Five years historic and ten years forecast.
  • Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
  • Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.
  • Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
  • Delivery format: PDF, Word and Excel Data Dashboard.

Table of Contents

1. Executive Summary

2. Conversational Commerce Market Characteristics

3. Conversational Commerce Market Trends And Strategies

4. Conversational Commerce Market - Macro Economic Scenario

  • 4.1. Impact Of High Inflation On The Market
  • 4.2. Ukraine-Russia War Impact On The Market
  • 4.3. COVID-19 Impact On The Market

5. Global Conversational Commerce Market Size and Growth

  • 5.1. Global Conversational Commerce Market Drivers and Restraints
    • 5.1.1. Drivers Of The Market
    • 5.1.2. Restraints Of The Market
  • 5.2. Global Conversational Commerce Historic Market Size and Growth, 2018 - 2023, Value ($ Billion)
  • 5.3. Global Conversational Commerce Forecast Market Size and Growth, 2023 - 2028, 2033F, Value ($ Billion)

6. Conversational Commerce Market Segmentation

  • 6.1. Global Conversational Commerce Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Chatbots
  • Intelligent Virtual Assistants
  • 6.2. Global Conversational Commerce Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Solution
  • Services
  • 6.3. Global Conversational Commerce Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Cloud
  • On-Premises
  • 6.4. Global Conversational Commerce Market, Segmentation By Enterprise Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Small And Mid-Sized Enterprises (SMEs)
  • Large Enterprises

7. Conversational Commerce Market Regional And Country Analysis

  • 7.1. Global Conversational Commerce Market, Split By Region, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 7.2. Global Conversational Commerce Market, Split By Country, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

8. Asia-Pacific Conversational Commerce Market

  • 8.1. Asia-Pacific Conversational Commerce Market Overview
  • Region Information, Impact Of COVID-19, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
  • 8.2. Asia-Pacific Conversational Commerce Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 8.3. Asia-Pacific Conversational Commerce Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 8.4. Asia-Pacific Conversational Commerce Market, Segmentation By Enterprise Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

9. China Conversational Commerce Market

  • 9.1. China Conversational Commerce Market Overview
  • 9.2. China Conversational Commerce Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
  • 9.3. China Conversational Commerce Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
  • 9.4. China Conversational Commerce Market, Segmentation By Enterprise Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion

10. India Conversational Commerce Market

  • 10.1. India Conversational Commerce Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 10.2. India Conversational Commerce Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 10.3. India Conversational Commerce Market, Segmentation By Enterprise Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

11. Japan Conversational Commerce Market

  • 11.1. Japan Conversational Commerce Market Overview
  • 11.2. Japan Conversational Commerce Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 11.3. Japan Conversational Commerce Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 11.4. Japan Conversational Commerce Market, Segmentation By Enterprise Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

12. Australia Conversational Commerce Market

  • 12.1. Australia Conversational Commerce Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 12.2. Australia Conversational Commerce Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 12.3. Australia Conversational Commerce Market, Segmentation By Enterprise Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

13. Indonesia Conversational Commerce Market

  • 13.1. Indonesia Conversational Commerce Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 13.2. Indonesia Conversational Commerce Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 13.3. Indonesia Conversational Commerce Market, Segmentation By Enterprise Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

14. South Korea Conversational Commerce Market

  • 14.1. South Korea Conversational Commerce Market Overview
  • 14.2. South Korea Conversational Commerce Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 14.3. South Korea Conversational Commerce Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 14.4. South Korea Conversational Commerce Market, Segmentation By Enterprise Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

15. Western Europe Conversational Commerce Market

  • 15.1. Western Europe Conversational Commerce Market Overview
  • 15.2. Western Europe Conversational Commerce Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 15.3. Western Europe Conversational Commerce Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 15.4. Western Europe Conversational Commerce Market, Segmentation By Enterprise Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

16. UK Conversational Commerce Market

  • 16.1. UK Conversational Commerce Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 16.2. UK Conversational Commerce Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 16.3. UK Conversational Commerce Market, Segmentation By Enterprise Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

17. Germany Conversational Commerce Market

  • 17.1. Germany Conversational Commerce Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 17.2. Germany Conversational Commerce Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 17.3. Germany Conversational Commerce Market, Segmentation By Enterprise Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

18. France Conversational Commerce Market

  • 18.1. France Conversational Commerce Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 18.2. France Conversational Commerce Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 18.3. France Conversational Commerce Market, Segmentation By Enterprise Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

19. Italy Conversational Commerce Market

  • 19.1. Italy Conversational Commerce Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 19.2. Italy Conversational Commerce Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 19.3. Italy Conversational Commerce Market, Segmentation By Enterprise Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

20. Spain Conversational Commerce Market

  • 20.1. Spain Conversational Commerce Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 20.2. Spain Conversational Commerce Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 20.3. Spain Conversational Commerce Market, Segmentation By Enterprise Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

21. Eastern Europe Conversational Commerce Market

  • 21.1. Eastern Europe Conversational Commerce Market Overview
  • 21.2. Eastern Europe Conversational Commerce Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 21.3. Eastern Europe Conversational Commerce Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 21.4. Eastern Europe Conversational Commerce Market, Segmentation By Enterprise Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

22. Russia Conversational Commerce Market

  • 22.1. Russia Conversational Commerce Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 22.2. Russia Conversational Commerce Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 22.3. Russia Conversational Commerce Market, Segmentation By Enterprise Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

23. North America Conversational Commerce Market

  • 23.1. North America Conversational Commerce Market Overview
  • 23.2. North America Conversational Commerce Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 23.3. North America Conversational Commerce Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 23.4. North America Conversational Commerce Market, Segmentation By Enterprise Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

24. USA Conversational Commerce Market

  • 24.1. USA Conversational Commerce Market Overview
  • 24.2. USA Conversational Commerce Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 24.3. USA Conversational Commerce Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 24.4. USA Conversational Commerce Market, Segmentation By Enterprise Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

25. Canada Conversational Commerce Market

  • 25.1. Canada Conversational Commerce Market Overview
  • 25.2. Canada Conversational Commerce Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 25.3. Canada Conversational Commerce Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 25.4. Canada Conversational Commerce Market, Segmentation By Enterprise Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

26. South America Conversational Commerce Market

  • 26.1. South America Conversational Commerce Market Overview
  • 26.2. South America Conversational Commerce Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 26.3. South America Conversational Commerce Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 26.4. South America Conversational Commerce Market, Segmentation By Enterprise Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

27. Brazil Conversational Commerce Market

  • 27.1. Brazil Conversational Commerce Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 27.2. Brazil Conversational Commerce Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 27.3. Brazil Conversational Commerce Market, Segmentation By Enterprise Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

28. Middle East Conversational Commerce Market

  • 28.1. Middle East Conversational Commerce Market Overview
  • 28.2. Middle East Conversational Commerce Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 28.3. Middle East Conversational Commerce Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 28.4. Middle East Conversational Commerce Market, Segmentation By Enterprise Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

29. Africa Conversational Commerce Market

  • 29.1. Africa Conversational Commerce Market Overview
  • 29.2. Africa Conversational Commerce Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 29.3. Africa Conversational Commerce Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 29.4. Africa Conversational Commerce Market, Segmentation By Enterprise Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

30. Conversational Commerce Market Competitive Landscape And Company Profiles

  • 30.1. Conversational Commerce Market Competitive Landscape
  • 30.2. Conversational Commerce Market Company Profiles
    • 30.2.1. Amazon Inc.
      • 30.2.1.1. Overview
      • 30.2.1.2. Products and Services
      • 30.2.1.3. Strategy
      • 30.2.1.4. Financial Performance
    • 30.2.2. Apple Inc.
      • 30.2.2.1. Overview
      • 30.2.2.2. Products and Services
      • 30.2.2.3. Strategy
      • 30.2.2.4. Financial Performance
    • 30.2.3. Google LLC
      • 30.2.3.1. Overview
      • 30.2.3.2. Products and Services
      • 30.2.3.3. Strategy
      • 30.2.3.4. Financial Performance
    • 30.2.4. Microsoft Corporation
      • 30.2.4.1. Overview
      • 30.2.4.2. Products and Services
      • 30.2.4.3. Strategy
      • 30.2.4.4. Financial Performance
    • 30.2.5. Facebook Inc.
      • 30.2.5.1. Overview
      • 30.2.5.2. Products and Services
      • 30.2.5.3. Strategy
      • 30.2.5.4. Financial Performance

31. Conversational Commerce Market Other Major And Innovative Companies

  • 31.1. IBM Corporation
  • 31.2. Oracle Corporation
  • 31.3. Salesforce Inc.
  • 31.4. Shopify Inc.
  • 31.5. Webio Ltd.
  • 31.6. Zendesk Inc.
  • 31.7. Nuance Communications Inc.
  • 31.8. LivePerson
  • 31.9. HubSpot
  • 31.10. Kore.ai Inc.
  • 31.11. Intercom Inc.
  • 31.12. Drift.com Inc.
  • 31.13. Haptic Technologies Pvt Ltd.
  • 31.14. SleekFlow
  • 31.15. Yalochat

32. Global Conversational Commerce Market Competitive Benchmarking

33. Global Conversational Commerce Market Competitive Dashboard

34. Key Mergers And Acquisitions In The Conversational Commerce Market

35. Conversational Commerce Market Future Outlook and Potential Analysis

  • 35.1 Conversational Commerce Market In 2028 - Countries Offering Most New Opportunities
  • 35.2 Conversational Commerce Market In 2028 - Segments Offering Most New Opportunities
  • 35.3 Conversational Commerce Market In 2028 - Growth Strategies
    • 35.3.1 Market Trend Based Strategies
    • 35.3.2 Competitor Strategies

36. Appendix

  • 36.1. Abbreviations
  • 36.2. Currencies
  • 36.3. Historic And Forecast Inflation Rates
  • 36.4. Research Inquiries
  • 36.5. The Business Research Company
  • 36.6. Copyright And Disclaimer