サンプル依頼リスト カート
  • English
デフォルト表紙
市場調査レポート
商品コード
1425370

カスタマーサクセスプラットフォームの世界市場レポート 2024年

Customer Success Platforms Global Market Report 2024
出版日: 受注後更新 | 発行: The Business Research Company | ページ情報: 英文 200 Pages | 納期: 2～10営業日

● お客様のご希望に応じて、既存データの加工や未掲載情報（例：国別セグメント）の追加などの対応が可能です。　 詳細はお問い合わせください。

価格
価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=156.76円
カスタマーサクセスプラットフォームの世界市場レポート 2024年
出版日: 受注後更新
発行: The Business Research Company
ページ情報: 英文 200 Pages
納期: 2～10営業日
  • 全表示
  • 概要
  • 目次
概要

カスタマーサクセスプラットフォームの市場規模は近年急激に拡大しています。2023年の20億7,000万米ドルから2024年には25億米ドルへと、CAGR20.9％で拡大します。過去の期間に観察された成長は、ビジネスの拡大と成長、部門を超えたコラボレーションの強化、さまざまな産業での採用、顧客生涯価値（CLV）への戦略的集中に起因しています。

2023年のカスタマーサクセスプラットフォーム市場シェアでは、北米が最大地域でした。アジア太平洋は予測期間中に最も急成長する地域となる見込みです。カスタマーサクセスプラットフォーム市場レポートの対象地域は、アジア太平洋、西欧、中東欧、北米、南米、中東・アフリカです。

目次

第1章 エグゼクティブサマリー

第2章 市場の特徴

第3章 市場動向と戦略

第4章 マクロ経済シナリオ

  • 高インフレが市場に与える影響
  • ウクライナ・ロシア戦争が市場に与える影響
  • COVID-19による市場への影響

第5章 世界市場規模と成長

  • 世界のカスタマーサクセスプラットフォーム市場の促進要因と抑制要因
    • 市場促進要因
    • 市場抑制要因
  • 世界のカスタマーサクセスプラットフォームの市場規模実績と成長率、2018～2023年
  • 世界のカスタマーサクセスプラットフォーム市場規模と成長予測、2023～2028年、2033年

第6章 市場セグメンテーション

  • 世界のカスタマーサクセスプラットフォーム市場、コンポーネント別セグメンテーション、実績と予測、2018～2023年、2023～2028年、2033年
  • プラットホーム
  • サービス
  • 世界のカスタマーサクセスプラットフォーム市場、展開形態別セグメンテーション、実績と予測、2018～2023年、2023～2028年、2033年
  • クラウド
  • オンプレミス
  • 世界のカスタマーサクセスプラットフォーム市場、組織規模別セグメンテーション、実績と予測、2018～2023年、2023～2028年、2033年
  • 中小企業
  • 大企業
  • 世界のカスタマーサクセスプラットフォーム市場、用途別セグメンテーション、実績と予測、2018～2023年、2023～2028年、2033年
  • 販売とマーケティングの最適化
  • レポートと分析
  • 顧客のセグメンテーション
  • リスクとコンプライアンスの管理
  • 顧客サービス
  • 顧客のオンボーディング
  • その他
  • 世界のカスタマーサクセスプラットフォーム市場、エンドユーザー別セグメンテーション、実績と予測、2018～2023年、2023～2028年、2033年
  • BFSI
  • 小売とeコマース
  • 輸送と物流
  • 医療
  • テレコムとIT
  • 政府と公共部門
  • その他

第7章 地域と国の分析

  • 世界のカスタマーサクセスプラットフォーム市場、地域別、実績と予測、2018～2023年、2023～2028年、2033年
  • 世界のカスタマーサクセスプラットフォーム市場、国別、実績と予測、2018～2023年、2023～2028年、2033年

第8章 アジア太平洋市場

第9章 中国市場

第10章 インド市場

第11章 日本市場

第12章 オーストラリア市場

第13章 インドネシア市場

第14章 韓国市場

第15章 西欧市場

第16章 英国市場

第17章 ドイツ市場

第18章 フランス市場

第19章 イタリア市場

第20章 スペイン市場

第21章 東欧市場

第22章 ロシア市場

第23章 北米市場

第24章 米国市場

第25章 カナダ市場

第26章 南米市場

第27章 ブラジル市場

第28章 中東市場

第29章 アフリカ市場

第30章 競合情勢と企業プロファイル

  • カスタマーサクセスプラットフォーム市場の競合情勢
  • カスタマーサクセスプラットフォーム市場の企業プロファイル
    • Gainsight Inc.
    • Salesforce.com Inc.
    • Totango Ltd.
    • Strikedeck Inc.
    • ClientSuccess LLC

第31章 競合ベンチマーキング

第32章 競合ダッシュボード

第33章 主要な合併と買収

第34章 将来の展望と潜在性分析

第35章 付録

目次
Product Code: r12601

Customer Success Platforms Global Market Report 2024 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on customer success platforms market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

Reasons to Purchase

  • Gain a truly global perspective with the most comprehensive report available on this market covering 50+ geographies.
  • Understand how the market has been affected by the coronavirus and how it is responding as the impact of the virus abates.
  • Assess the Russia - Ukraine war's impact on agriculture, energy and mineral commodity supply and its direct and indirect impact on the market.
  • Measure the impact of high global inflation on market growth.
  • Create regional and country strategies on the basis of local data and analysis.
  • Identify growth segments for investment.
  • Outperform competitors using forecast data and the drivers and trends shaping the market.
  • Understand customers based on the latest market shares.
  • Benchmark performance against key competitors.
  • Suitable for supporting your internal and external presentations with reliable high quality data and analysis
  • Report will be updated with the latest data and delivered to you within 3-5 working days of order along with an Excel data sheet for easy data extraction and analysis.
  • All data from the report will also be delivered in an excel dashboard format.

Where is the largest and fastest growing market for customer success platforms? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The customer success platforms market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

Scope

Markets Covered:

  • 1) By Component: Platforms; Services
  • 2) By Deployment Mode: Cloud; On-Premises
  • 3) By Organization Size: SMEs; Large Enterprises
  • 4) By Application: Sales And Marketing Optimization; Reporting And Analytics; Customer Segmentation; Risk and Compliance Management; Customer Service; Customer Onboarding; Other Applications
  • 5) By End-user: BFSI; Retail And e-Commerce; Transportation And Logistics; Healthcare; Telecom And IT; Government And Public Sector; Other End-Users
  • Companies Mentioned: Gainsight Inc.; Salesforce.com Inc.; Totango Ltd.; Strikedeck Inc.; ClientSuccess LLC
  • Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
  • Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
  • Time series: Five years historic and ten years forecast.
  • Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
  • Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.
  • Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
  • Delivery format: PDF, Word and Excel Data Dashboard.

Executive Summary

Customer success platforms are software platforms designed to provide a unified, 360-degree picture of the customer data, pulled and combined from outer applications like email, customer relationship management (CRM) administrations, live talk, and client care tickets. Customer success platforms are used by businesses to improve customer experiences and boost customer lifetime value, thereby ensuring customer satisfaction and better retention.

The main components of customer success platforms are platforms and services. The deployment modes are cloud, and on-premises. Platforms are used to collaborate with the consumer in order to help them make better use of the product or service. Platform refers to the collection of instructions, data, or computer programs that are used to carry out activities. The organization sizes are SMEs, large enterprises. The various applications are sales and marketing optimization, reporting and analytics, customer segmentation, risk and compliance management, customer service, customer onboarding, and other applications. The end-users are BFSI, retail and ecommerce, transportation and logistics, healthcare, telecom and it, government and public sector, and other end-users.

The customer success platforms market research report is one of a series of new reports from The Business Research Company that provides customer success platforms market statistics, including customer success platforms industry global market size, regional shares, competitors with an customer success platforms market share, detailed customer success platforms market segments, market trends and opportunities, and any further data you may need to thrive in the customer success platforms industry. This customer success platforms market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The customer success platforms market size has grown exponentially in recent years. It will grow from $2.07 billion in 2023 to $2.5 billion in 2024 at a compound annual growth rate (CAGR) of 20.9%. The growth observed in the historical period can be attributed to business expansion and growth, enhanced collaboration across departments, adoption in various industries, and a strategic focus on customer lifetime value (CLV).

The customer success platforms market size is expected to see exponential growth in the next few years. It will grow to $5.48 billion in 2028 at a compound annual growth rate (CAGR) of 21.7%. Anticipated growth in the forecast period can be ascribed to the expansion of the subscription economy, the prioritization of enhanced customer experience (CX), the adoption of data-centric approaches, the prevalence of remote work and digital transformation, and the incorporation of outcome-based customer success metrics. Key trends expected in the forecast period include a heightened focus on customer-centric strategies, the prevalence of Software as a Service (SaaS) and subscription-based models, the utilization of data-driven customer insights, emphasis on personalization and segmentation, and increased integration with Customer Relationship Management (CRM) systems.

The increasing adoption of cloud-based solutions is set to drive the growth of the customer success platform market. These solutions, accessible through web browsers or dedicated clients, offer benefits such as improved customer services and faster implementation cycles. In 2022, Flexera reported that 89% of organizations adopted multi-cloud, while 80% adopted hybrid cloud solutions. This reflects a growing trend in favor of cloud-based platforms, contributing to the expansion of the customer success platform market.

The surge in remote work is anticipated to fuel the growth of the customer success platform market. Remote work, a prevalent practice, has led to increased reliance on customer success platforms to facilitate efficient communication, collaboration, and proactive support in virtual environments. A 2022 FlexJobs' Career Pulse survey indicated that 65% of respondents strongly preferred full-time remote work, and 32% desired a hybrid arrangement, highlighting a strong inclination toward remote work options. This trend is playing a pivotal role in driving the customer success platform market.

Technological advancement is emerging as a prominent trend in the customer success platform market. Leading companies are introducing innovative technologies, particularly those powered by artificial intelligence (AI), to enhance insights and recommended actions. For example, Gainsight launched the Gainsight Essentials platform in March 2022, incorporating AI-powered insights and recommended actions to streamline customer success processes.

Major companies in the customer success platform market are introducing platforms with advanced features, such as Customer Success AI (CS AI), to address challenges in content creation and strategy ideation. In January 2023, ChurnZero launched its Customer Success AI (CS AI), an industry-first generative artificial intelligence integrated into a Customer Success platform. Powered by OpenAI, this AI accelerates content creation and strategy ideation, enabling users to generate customized customer engagement content and ideas efficiently, enhancing overall Customer Success processes.

In January 2022, Gainsight further strengthened its position in the market by acquiring inSided, an Amsterdam-based customer success community platform, for an undisclosed amount. This strategic acquisition aims to connect digital products, customer-facing staff, and client communities throughout the entire customer experience.

Major companies operating in the customer success platforms market report are Gainsight Inc., Salesforce.com Inc., Totango Ltd., Strikedeck Inc., ClientSuccess LLC, ChurnZero Inc., Cisco Systems Inc., Wootric Inc., Planhat AB, CustomerSuccessBox, ZoomInfo Technologies LLC, Intercom Inc., WalkMe Ltd., Akita Software Ltd., Custify Ltd., SmartKarrot Inc., HubSpot Inc., Amity Software Inc., Natero Inc., UserIQ Inc., Catalyst Software Inc., Chorus.ai Inc., Cognism Limited, Freshworks Inc., Airtable Inc., Churn Buster LLC, CustomerGauge, Customer Success Builder, Zendesk Inc., Vitally Inc.

North America was the largest region in the customer success platforms market share in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the customer success platforms market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the customer success platforms market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The customer success platforms market includes revenues earned by entities by consulting, system integration and implementation and support and maintenance. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Table of Contents

1. Executive Summary

2. Customer Success Platforms Market Characteristics

3. Customer Success Platforms Market Trends And Strategies

4. Customer Success Platforms Market - Macro Economic Scenario

  • 4.1. Impact Of High Inflation On The Market
  • 4.2. Ukraine-Russia War Impact On The Market
  • 4.3. COVID-19 Impact On The Market

5. Global Customer Success Platforms Market Size and Growth

  • 5.1. Global Customer Success Platforms Market Drivers and Restraints
    • 5.1.1. Drivers Of The Market
    • 5.1.2. Restraints Of The Market
  • 5.2. Global Customer Success Platforms Historic Market Size and Growth, 2018 - 2023, Value ($ Billion)
  • 5.3. Global Customer Success Platforms Forecast Market Size and Growth, 2023 - 2028, 2033F, Value ($ Billion)

6. Customer Success Platforms Market Segmentation

  • 6.1. Global Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Platform
  • Services
  • 6.2. Global Customer Success Platforms Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Cloud
  • On-Premises
  • 6.3. Global Customer Success Platforms Market, Segmentation By Organization Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • SMEs
  • Large Enterprises
  • 6.4. Global Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Sales And Marketing Optimization
  • Reporting And Analytics
  • Customer Segmentation
  • Risk and Compliance Management
  • Customer Service
  • Customer Onboarding
  • Other Applications
  • 6.5. Global Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • BFSI
  • Retail And e-Commerce
  • Transportation And Logistics
  • Healthcare
  • Telecom And IT
  • Government And Public Sector
  • Other End-Users

7. Customer Success Platforms Market Regional And Country Analysis

  • 7.1. Global Customer Success Platforms Market, Split By Region, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 7.2. Global Customer Success Platforms Market, Split By Country, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

8. Asia-Pacific Customer Success Platforms Market

  • 8.1. Asia-Pacific Customer Success Platforms Market Overview
  • Region Information, Impact Of COVID-19, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
  • 8.2. Asia-Pacific Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 8.3. Asia-Pacific Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 8.4. Asia-Pacific Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

9. China Customer Success Platforms Market

  • 9.1. China Customer Success Platforms Market Overview
  • 9.2. China Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
  • 9.3. China Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
  • 9.4. China Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion

10. India Customer Success Platforms Market

  • 10.1. India Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 10.2. India Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 10.3. India Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

11. Japan Customer Success Platforms Market

  • 11.1. Japan Customer Success Platforms Market Overview
  • 11.2. Japan Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 11.3. Japan Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 11.4. Japan Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

12. Australia Customer Success Platforms Market

  • 12.1. Australia Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 12.2. Australia Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 12.3. Australia Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

13. Indonesia Customer Success Platforms Market

  • 13.1. Indonesia Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 13.2. Indonesia Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 13.3. Indonesia Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

14. South Korea Customer Success Platforms Market

  • 14.1. South Korea Customer Success Platforms Market Overview
  • 14.2. South Korea Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 14.3. South Korea Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 14.4. South Korea Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

15. Western Europe Customer Success Platforms Market

  • 15.1. Western Europe Customer Success Platforms Market Overview
  • 15.2. Western Europe Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 15.3. Western Europe Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 15.4. Western Europe Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

16. UK Customer Success Platforms Market

  • 16.1. UK Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 16.2. UK Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 16.3. UK Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

17. Germany Customer Success Platforms Market

  • 17.1. Germany Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 17.2. Germany Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 17.3. Germany Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

18. France Customer Success Platforms Market

  • 18.1. France Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 18.2. France Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 18.3. France Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

19. Italy Customer Success Platforms Market

  • 19.1. Italy Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 19.2. Italy Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 19.3. Italy Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

20. Spain Customer Success Platforms Market

  • 20.1. Spain Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 20.2. Spain Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 20.3. Spain Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

21. Eastern Europe Customer Success Platforms Market

  • 21.1. Eastern Europe Customer Success Platforms Market Overview
  • 21.2. Eastern Europe Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 21.3. Eastern Europe Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 21.4. Eastern Europe Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

22. Russia Customer Success Platforms Market

  • 22.1. Russia Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 22.2. Russia Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 22.3. Russia Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

23. North America Customer Success Platforms Market

  • 23.1. North America Customer Success Platforms Market Overview
  • 23.2. North America Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 23.3. North America Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 23.4. North America Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

24. USA Customer Success Platforms Market

  • 24.1. USA Customer Success Platforms Market Overview
  • 24.2. USA Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 24.3. USA Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 24.4. USA Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

25. Canada Customer Success Platforms Market

  • 25.1. Canada Customer Success Platforms Market Overview
  • 25.2. Canada Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 25.3. Canada Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 25.4. Canada Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

26. South America Customer Success Platforms Market

  • 26.1. South America Customer Success Platforms Market Overview
  • 26.2. South America Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 26.3. South America Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 26.4. South America Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

27. Brazil Customer Success Platforms Market

  • 27.1. Brazil Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 27.2. Brazil Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 27.3. Brazil Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

28. Middle East Customer Success Platforms Market

  • 28.1. Middle East Customer Success Platforms Market Overview
  • 28.2. Middle East Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 28.3. Middle East Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 28.4. Middle East Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

29. Africa Customer Success Platforms Market

  • 29.1. Africa Customer Success Platforms Market Overview
  • 29.2. Africa Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 29.3. Africa Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 29.4. Africa Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

30. Customer Success Platforms Market Competitive Landscape And Company Profiles

  • 30.1. Customer Success Platforms Market Competitive Landscape
  • 30.2. Customer Success Platforms Market Company Profiles
    • 30.2.1. Gainsight Inc.
      • 30.2.1.1. Overview
      • 30.2.1.2. Products and Services
      • 30.2.1.3. Strategy
      • 30.2.1.4. Financial Performance
    • 30.2.2. Salesforce.com Inc.
      • 30.2.2.1. Overview
      • 30.2.2.2. Products and Services
      • 30.2.2.3. Strategy
      • 30.2.2.4. Financial Performance
    • 30.2.3. Totango Ltd.
      • 30.2.3.1. Overview
      • 30.2.3.2. Products and Services
      • 30.2.3.3. Strategy
      • 30.2.3.4. Financial Performance
    • 30.2.4. Strikedeck Inc.
      • 30.2.4.1. Overview
      • 30.2.4.2. Products and Services
      • 30.2.4.3. Strategy
      • 30.2.4.4. Financial Performance
    • 30.2.5. ClientSuccess LLC
      • 30.2.5.1. Overview
      • 30.2.5.2. Products and Services
      • 30.2.5.3. Strategy
      • 30.2.5.4. Financial Performance

31. Global Customer Success Platforms Market Competitive Benchmarking

32. Global Customer Success Platforms Market Competitive Dashboard

33. Key Mergers And Acquisitions In The Customer Success Platforms Market

34. Customer Success Platforms Market Future Outlook and Potential Analysis

  • 34.1 Customer Success Platforms Market In 2028 - Countries Offering Most New Opportunities
  • 34.2 Customer Success Platforms Market In 2028 - Segments Offering Most New Opportunities
  • 34.3 Customer Success Platforms Market In 2028 - Growth Strategies
    • 34.3.1 Market Trend Based Strategies
    • 34.3.2 Competitor Strategies

35. Appendix

  • 35.1. Abbreviations
  • 35.2. Currencies
  • 35.3. Historic And Forecast Inflation Rates
  • 35.4. Research Inquiries
  • 35.5. The Business Research Company
  • 35.6. Copyright And Disclaimer