サービスとしてのソフトウェアの市場規模、シェア、成長分析：コンポーネント別、用途別、展開別、企業規模別、産業別、地域別 - 産業予測 2025～2032年

サービスとしてのソフトウェア（SaaS）の世界市場規模は、2023年に2,703億米ドルと評価され、2024年には3,224億7,000万米ドル、2032年には1兆3,231億5,000万米ドルに成長し、予測期間（2025年～2032年）のCAGRは19.3％で成長する見通しです。

サービスとしてのソフトウェア（SaaS）市場は、パブリッククラウドおよびハイブリッドクラウドソリューション、ツール統合の強化、データ分析の一元化に対する需要の急増に後押しされ、大きく成長する見通しです。エンドユーザー企業のクラウドサービスへの依存度が高まる中、SaaSの採用は今後数年で加速すると予想されます。業界の大手企業は、この需要の高まりに対応するため、製品ポートフォリオの拡充に積極的に投資しています。仮想化、コンテナ化、エッジコンピューティングといったソフトウェア革新の採用がさまざまな分野で拡大していることが、SaaSソリューションの消費をさらに促進しています。さらに、大企業は戦略的提携や共同イニシアティブを形成しており、市場拡大の有利な機会を生み出しています。このような進化により、SaaS部門はデジタルトランスフォーメーション戦略のダイナミックかつ不可欠な要素として位置づけられています。

目次

イントロダクション

• 調査の目的
• 調査範囲
• 定義

調査手法

• 情報調達
• 二次と一次データの方法
• 市場規模予測
• 市場の前提条件と制限

エグゼクティブサマリー

• 世界市場の見通し
• 供給と需要の動向分析
• セグメント別機会分析

市場力学と見通し

• 市場概要
• 市場規模
• 市場力学
  • 促進要因と機会
  • 抑制要因と課題
• ポーターの分析

主な市場の考察

• 重要成功要因
• 競合の程度
• 主な投資機会
• 市場エコシステム
• 市場の魅力指数（2024年）
• PESTEL分析
• マクロ経済指標
• バリューチェーン分析
• 価格分析
• ケーススタディ

世界のサービスとしてのソフトウェア（SAAS）市場規模：コンポーネント別

• 市場概要
• ソフトウェア
• サービス

世界のサービスとしてのソフトウェア（SAAS）市場規模：用途別

• 市場概要
• 顧客関係管理（CRM）
• エンタープライズリソースプランニング（ERP）
• 人材管理
• コンテンツ、コラボレーション、コミュニケーション
• BIと分析
• その他

世界のサービスとしてのソフトウェア（SAAS）市場規模：展開別

• 市場概要
• 公共
• 個人
• ハイブリッド

世界のサービスとしてのソフトウェア（SAAS）市場規模：企業規模別

• 市場概要
• 大企業
• 中小企業

世界のサービスとしてのソフトウェア（SAAS）市場規模：産業別

• 市場概要
• BFSI
• 小売および消費財
• ヘルスケア
• 教育
• 製造業
• 旅行とホスピタリティ
• その他

世界のサービスとしてのソフトウェア（SAAS）市場規模

• 北米
  • 米国
  • カナダ
• 欧州
  • ドイツ
  • スペイン
  • フランス
  • 英国
  • イタリア
  • その他欧州地域
• アジア太平洋地域
  • 中国
  • インド
  • 日本
  • 韓国
  • その他アジア太平洋地域
• ラテンアメリカ
  • ブラジル
  • その他ラテンアメリカ地域
• 中東・アフリカ
  • GCC諸国
  • 南アフリカ
  • その他中東・アフリカ

競合情報

• 上位5社の比較
• 主要企業の市場ポジショニング（2024年）
• 主な市場企業が採用した戦略
• 最近の市場動向
• 企業の市場シェア分析（2024年）
• 主要企業の企業プロファイル
  • 企業の詳細
  • 製品ポートフォリオ分析
  • 企業のセグメント別シェア分析
  • 収益の前年比比較（2022～2024年）

主要企業プロファイル

• Google LLC（United States）
• Alibaba Cloud（China）
• Adobe Inc.（United States）
• IBM（United States）
• Microsoft（United States）
• Oracle（United States）
• Amazon.com, Inc.（United States）
• Cisco Systems, Inc.（United States）
• ServiceNow, Inc.（United States）
• SAP SE（Germany）
• Adaptavist（United Kingdom）
• Tencent Cloud（China）
• Equinix（United States）
• SONATA SOFTWARE LTD（India）
• IONOS Cloud Inc.（Germany）

結論と提言

Global Software As A Service (SAAS) Market size was valued at USD 270.3 billion in 2023 and is poised to grow from USD 322.47 billion in 2024 to USD 1323.15 billion by 2032, growing at a CAGR of 19.3% during the forecast period (2025-2032).

The Software as a Service (SaaS) market is poised for significant growth, fueled by the surging demand for public and hybrid cloud solutions, enhanced tool integration, and centralized data analytics. As end-user companies increasingly rely on cloud services, the trajectory of SaaS adoption is expected to accelerate in the coming years. Major industry players are actively investing in expanding their product portfolios to meet this rising demand. The growing adoption of software innovations such as virtualization, containerization, and Edge computing across various sectors is further driving the consumption of SaaS solutions. Additionally, large enterprises are forming strategic alliances and collaborative initiatives, creating lucrative opportunities for market expansion. This evolution positions the SaaS sector as a dynamic and essential component of digital transformation strategies.

Top-down and bottom-up approaches were used to estimate and validate the size of the Global Software As A Service (Saas) market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

Global Software As A Service (Saas) Market Segments Analysis

Global Software As A Service (SAAS) Market is segmented by Component, Application, Deployment, Enterprise Size, Industry and region. Based on Component, the market is segmented into Software and Services. Based on Application, the market is segmented into Customer Relationship Management (CRM), Enterprise Resource planning (ERP), Human Capital Management, Content, Collaboration & Communication, BI & Analytics and Others. Based on Deployment, the market is segmented into Public, Private and Hybrid. Based on Enterprise Size, the market is segmented into Large Enterprises and SMEs. Based on Industry, the market is segmented into BFSI, Retail And Consumer Goods, Healthcare, Education, Manufacturing, Travel & Hospitality and Others. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & Africa.

Driver of the Global Software As A Service (Saas) Market

The Global Software as a Service (SaaS) market is experiencing significant growth, largely driven by businesses increasingly adopting hybrid and public cloud-based solutions. This trend reflects a shift towards flexible and scalable software delivery models, as organizations seek to optimize their operations and reduce IT overhead costs. By leveraging cloud technologies, businesses can enhance collaboration, improve access to essential applications, and ensure greater data security. As a result, the demand for SaaS solutions continues to rise, propelling market expansion and encouraging providers to innovate and diversify their offerings to meet the evolving needs of enterprises globally.

Restraints in the Global Software As A Service (Saas) Market

One of the key constraints affecting the growth of the Global Software as a Service (SaaS) market is the inadequate security measures in place for safeguarding sensitive data. As businesses increasingly rely on SaaS solutions to manage their operations, concerns about data breaches, cyber threats, and compliance with regulations have come to the forefront. This lack of robust security can deter potential users from adopting SaaS platforms, leading to hesitancy and slow market expansion. Consequently, without addressing these security vulnerabilities, the SaaS industry may face significant obstacles that hinder its overall growth and adoption in various sectors.

Market Trends of the Global Software As A Service (Saas) Market

The Global Software as a Service (SaaS) market is rapidly evolving, driven by the integration of Artificial Intelligence (AI) and Machine Learning (ML) technologies, which are enhancing service capabilities and operational efficiencies. This trend is enabling businesses to leverage predictive analytics, automation, and personalized experiences, thereby accelerating market development. Organizations are increasingly adopting AI-powered SaaS solutions to optimize workflows, improve customer engagement, and drive data-driven decision-making. As competitive pressures mount, the demand for intelligent, scalable, and cost-effective SaaS applications is expected to surge, positioning AI and ML as pivotal components in shaping the future landscape of the SaaS market.

Table of Contents

Introduction

• Objectives of the Study
• Scope of the Report
• Definitions

Research Methodology

• Information Procurement
• Secondary & Primary Data Methods
• Market Size Estimation
• Market Assumptions & Limitations

Executive Summary

• Global Market Outlook
• Supply & Demand Trend Analysis
• Segmental Opportunity Analysis

Market Dynamics & Outlook

• Market Overview
• Market Size
• Market Dynamics
  • Drivers & Opportunities
  • Restraints & Challenges
• Porters Analysis
  • Competitive rivalry
  • Threat of substitute
  • Bargaining power of buyers
  • Threat of new entrants
  • Bargaining power of suppliers

Key Market Insights

• Key Success Factors
• Degree of Competition
• Top Investment Pockets
• Market Ecosystem
• Market Attractiveness Index, 2024
• PESTEL Analysis
• Macro-Economic Indicators
• Value Chain Analysis
• Pricing Analysis
• Case Studies

Global Software as a Service (SAAS) Market Size by Component & CAGR (2025-2032)

• Market Overview
• Software
• Services

Global Software as a Service (SAAS) Market Size by Application & CAGR (2025-2032)

• Market Overview
• Customer Relationship Management (CRM)
• Enterprise Resource planning (ERP)
• Human Capital Management
• Content, Collaboration & Communication
• BI & Analytics
• Others

Global Software as a Service (SAAS) Market Size by Deployment & CAGR (2025-2032)

• Market Overview
• Public
• Private
• Hybrid

Global Software as a Service (SAAS) Market Size by Enterprise Size & CAGR (2025-2032)

• Market Overview
• Large Enterprises
• SMEs

Global Software as a Service (SAAS) Market Size by Industry & CAGR (2025-2032)

• Market Overview
• BFSI
• Retail And Consumer Goods
• Healthcare
• Education
• Manufacturing
• Travel & Hospitality
• Others

Global Software as a Service (SAAS) Market Size & CAGR (2025-2032)

• North America (Component, Application, Deployment, Enterprise Size, Industry)
  • US
  • Canada
• Europe (Component, Application, Deployment, Enterprise Size, Industry)
  • Germany
  • Spain
  • France
  • UK
  • Italy
  • Rest of Europe
• Asia Pacific (Component, Application, Deployment, Enterprise Size, Industry)
  • China
  • India
  • Japan
  • South Korea
  • Rest of Asia-Pacific
• Latin America (Component, Application, Deployment, Enterprise Size, Industry)
  • Brazil
  • Rest of Latin America
• Middle East & Africa (Component, Application, Deployment, Enterprise Size, Industry)
  • GCC Countries
  • South Africa
  • Rest of Middle East & Africa

Competitive Intelligence

• Top 5 Player Comparison
• Market Positioning of Key Players, 2024
• Strategies Adopted by Key Market Players
• Recent Developments in the Market
• Company Market Share Analysis, 2024
• Company Profiles of All Key Players
  • Company Details
  • Product Portfolio Analysis
  • Company's Segmental Share Analysis
  • Revenue Y-O-Y Comparison (2022-2024)

Key Company Profiles

• Google LLC (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Alibaba Cloud (China)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Adobe Inc. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• IBM (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Microsoft (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Oracle (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Amazon.com, Inc. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Cisco Systems, Inc. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• ServiceNow, Inc. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• SAP SE (Germany)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Adaptavist (United Kingdom)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Tencent Cloud (China)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Equinix (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• SONATA SOFTWARE LTD (India)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• IONOS Cloud Inc. (Germany)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments

Conclusion & Recommendations