通信オーダー管理の市場規模、シェア、成長分析、コンポーネント別、ネットワークタイプ別、展開モード別、組織規模別、最終用途別、地域別 - 産業予測、2025～2032年

通信オーダー管理の世界市場規模は、2023年に38億9,000万米ドルとなり、2024年の43億3,000万米ドルから2032年には101億1,000万米ドルに成長し、予測期間（2025-2032年）のCAGRは11.2％で成長する見通しです。

市場の洞察によると、通信オーダー管理業界は、コネクテッドデバイスの急増と加入者ベースの増加に後押しされ、成長が見込まれています。ネットワーク事業者や通信サービスプロバイダーによるサービスの統合は、市場の可能性をさらに高める。しかし、新システムや新技術の導入に対する抵抗感が、市場の成長を鈍らせる可能性もあります。一方、業界をリードするプレーヤーによる次世代ツールの進歩は、有利な機会を生み出す可能性があります。通信オーダー管理は、交渉、変更管理、設置、在庫管理といった重要なプロセスを合理化し、統一プラットフォームやサービス稼働時間の向上といったメリットを提供します。クラウドベースのソリューションへの移行は重要な動向であり、迅速な展開と柔軟性が期待できます。全体として、サービスが行き届いていない地域でのシームレスなネットワークアクセスや効率的な事業運営に対する需要が、世界の通信オーダー管理市場の大幅な成長を促進すると予想されます。

目次

イントロダクション

• 調査の目的
• 調査範囲
• 定義

調査手法

• 情報調達
• 二次データと一次データの方法
• 市場規模予測
• 市場の前提条件と制限

エグゼクティブサマリー

• 世界市場の見通し
• 供給と需要の動向分析
• セグメント別機会分析

市場力学と見通し

• 市場概要
• 市場規模
• 市場力学
  • 促進要因と機会
  • 抑制要因と課題
• ポーターの分析

主な市場の考察

• 重要成功要因
• 競合の程度
• 主な投資機会
• 市場エコシステム
• 市場の魅力指数（2024年）
• PESTEL分析
• マクロ経済指標
• バリューチェーン分析
• 価格分析
• 規制情勢
• ケーススタディ
• 技術の進歩

通信オーダー管理市場規模：コンポーネント別

• 市場概要
• ソリューション
  • 顧客注文管理
  • サービス注文管理
  • サービス在庫管理
• サービス
  • 統合およびインストールサービス
  • コンサルティングサービス
  • サポートサービス

通信オーダー管理市場規模：ネットワークタイプ別

• 市場概要
• ワイヤレスネットワーク
• 有線ネットワーク

通信オーダー管理市場規模：展開モード別

• 市場概要
• オンプレミス
• オンデマンド/クラウド

通信オーダー管理市場規模：組織規模別

• 市場概要
• 大規模組織
• 中小企業

通信オーダー管理市場規模：最終用途別

• 市場概要
• BFSI
• 政府と防衛
• 製造業
• 学術と調査
• ヘルスケアとライフサイエンス
• メディアとエンターテイメント
• エネルギーと公共事業
• 小売・消費財
• 運輸・物流
• ITおよび通信
• その他

通信オーダー管理市場規模

• 北米
  • 米国
  • カナダ
• 欧州
  • ドイツ
  • スペイン
  • フランス
  • 英国
  • イタリア
  • その他欧州地域
• アジア太平洋地域
  • 中国
  • インド
  • 日本
  • 韓国
  • その他アジア太平洋地域
• ラテンアメリカ
  • ブラジル
  • その他ラテンアメリカ地域
• 中東・アフリカ
  • GCC諸国
  • 南アフリカ
  • その他中東・アフリカ

競合情報

• 上位5社の比較
• 主要企業の市場ポジショニング（2024年）
• 主な市場企業が採用した戦略
• 市場の最近の動向
• 企業の市場シェア分析（2024年）
• 主要企業の企業プロファイル
  • 会社概要
  • 製品ポートフォリオ分析
  • セグメント別シェア分析
  • 収益の前年比比較（2022-2024）

主要企業プロファイル

• Pegasystems Inc.（USA）
• Cerillion Technologies（UK）
• Cognizant（USA）
• Ericsson（Sweden）
• IBM Corporation（USA）
• Oracle Corporation（USA）
• ChikPea Inc.（USA）
• Comarch（Poland）
• Fujitsu Limited（Japan）
• Intellibuzz（India）
• Amdocs（Israel）
• CSG Systems International（USA）
• SAP（Germany）
• Hewlett Packard Enterprise（HPE）（USA）
• Huawei（China）
• Nokia（Finland）
• Infosys Limited（India）
• Wipro Limited（India）

結論と推奨事項

Global Telecom Order Management Market size was valued at USD 3.89 billion in 2023 and is poised to grow from USD 4.33 billion in 2024 to USD 10.11 billion by 2032, growing at a CAGR of 11.2% during the forecast period (2025-2032).

Market insights indicate that the telecom order management industry is set for growth, propelled by the surge in connected devices and a growing subscriber base. Consolidation of services by network operators and telecom service providers further enhances market potential. However, resistance to adopting new systems and technologies may slow progress. On the upside, advancements in next-generation tools from leading industry players could create lucrative opportunities. Telecom order management streamlines essential processes like negotiation, change management, installation, and inventory control, offering benefits such as a unified platform and enhanced service uptime. The shift towards cloud-based solutions is a significant trend, promising quick deployment and flexibility. Overall, the demand for seamless network access in underserved areas and efficient business operations is expected to drive substantial growth in the global telecom order management market.

Top-down and bottom-up approaches were used to estimate and validate the size of the Global Telecom Order Management market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

Global Telecom Order Management Market Segmental Analysis

Global Telecom Order Management Market is segmented by Component, Network Type, Deployment Mode, Organization Size, End Use and region. Based on Component, the market is segmented into Solution and Service. Based on Network Type, the market is segmented into Wireless Network and Wired Network. Based on Deployment Mode, the market is segmented into On-premises and On-demand/On-cloud. Based on Organization Size, the market is segmented into Large Organization and Small and Medium Organization. Based on End Use, the market is segmented into BFSI, Government and Defense, Manufacturing, Academia and Research, Healthcare and life sciences, Media and Entertainment, Energy and Utilities, Retail and Consumer Goods, Transportation and Logistics, IT and Telecommunications and Others. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & Africa.

Driver of the Global Telecom Order Management Market

One of the primary drivers for the Global Telecom Order Management market is the swift rise in the number of connected devices and subscribers, encompassing smartphones, Internet of Things (IoT) devices, and various smart technologies. This growth necessitates the implementation of effective order management solutions in the telecom sector. As the industry evolves, the demand for seamless order processing and efficient inventory management intensifies, highlighting the essential role that advanced telecom order management systems play in accommodating the burgeoning subscriber base and an expanding array of connected devices. Consequently, this trend underscores the importance of innovation in managing telecom operations effectively.

Restraints in the Global Telecom Order Management Market

The Global Telecom Order Management market faces certain restraints primarily due to a reluctance within the industry to adopt technological advancements. Historically, the telecom sector has demonstrated a cautious approach towards fundamental shifts in systems and processes. Many network operators and service providers exhibit hesitance when it comes to investing in new order management solutions. This apprehension can significantly impede both market growth and innovation, as the failure to integrate modern technologies can create inefficiencies and limit the potential to enhance customer experiences. Consequently, the overall progress of the telecom order management market may be adversely affected.

Market Trends of the Global Telecom Order Management Market

The Global Telecom Order Management market is witnessing a significant trend towards the integration of artificial intelligence (AI) and automation technologies. Telecom companies are leveraging these advanced solutions to streamline order fulfillment, enhance operational efficiency, and minimize human errors. By automating processes such as order processing, status tracking, and issue resolution, telecom firms are not only expediting order fulfillment but also improving overall customer experiences. This shift towards AI and automation reflects a broader industry move towards digital transformation, as telecom providers aim to remain competitive and responsive to evolving consumer demands while optimizing resource allocation.

Table of Contents

Introduction

• Objectives of the Study
• Scope of the Report
• Definitions

Research Methodology

• Information Procurement
• Secondary & Primary Data Methods
• Market Size Estimation
• Market Assumptions & Limitations

Executive Summary

• Global Market Outlook
• Supply & Demand Trend Analysis
• Segmental Opportunity Analysis

Market Dynamics & Outlook

• Market Overview
• Market Size
• Market Dynamics
  • Drivers & Opportunities
  • Restraints & Challenges
• Porters Analysis
  • Competitive rivalry
  • Threat of substitute
  • Bargaining power of buyers
  • Threat of new entrants
  • Bargaining power of suppliers

Key Market Insights

• Key Success Factors
• Degree of Competition
• Top Investment Pockets
• Market Ecosystem
• Market Attractiveness Index, 2024
• PESTEL Analysis
• Macro-Economic Indicators
• Value Chain Analysis
• Pricing Analysis
• Regulatory Landscape
• Case Studies
• Technological Advancement

Global Telecom Order Management Market Size by Component & CAGR (2025-2032)

• Market Overview
• Solution
  • Customer Order Management
  • Service Order Management
  • Service Inventory Management
• Service
  • Integration and Installation Services
  • Consulting Services
  • Support Services

Global Telecom Order Management Market Size by Network Type & CAGR (2025-2032)

• Market Overview
• Wireless Network
• Wired Network

Global Telecom Order Management Market Size by Deployment Mode & CAGR (2025-2032)

• Market Overview
• On-premises
• On-demand/On-cloud

Global Telecom Order Management Market Size by Organization Size & CAGR (2025-2032)

• Market Overview
• Large Organization
• Small and Medium Organization

Global Telecom Order Management Market Size by End Use & CAGR (2025-2032)

• Market Overview
• BFSI
• Government and Defense
• Manufacturing
• Academia and Research
• Healthcare and life sciences
• Media and Entertainment
• Energy and Utilities
• Retail and Consumer Goods
• Transportation and Logistics
• IT and Telecommunications
• Others

Global Telecom Order Management Market Size & CAGR (2025-2032)

• North America (Component, Network Type, Deployment Mode, Organization Size, End Use)
  • US
  • Canada
• Europe (Component, Network Type, Deployment Mode, Organization Size, End Use)
  • Germany
  • Spain
  • France
  • UK
  • Italy
  • Rest of Europe
• Asia Pacific (Component, Network Type, Deployment Mode, Organization Size, End Use)
  • China
  • India
  • Japan
  • South Korea
  • Rest of Asia-Pacific
• Latin America (Component, Network Type, Deployment Mode, Organization Size, End Use)
  • Brazil
  • Rest of Latin America
• Middle East & Africa (Component, Network Type, Deployment Mode, Organization Size, End Use)
  • GCC Countries
  • South Africa
  • Rest of Middle East & Africa

Competitive Intelligence

• Top 5 Player Comparison
• Market Positioning of Key Players, 2024
• Strategies Adopted by Key Market Players
• Recent Developments in the Market
• Company Market Share Analysis, 2024
• Company Profiles of All Key Players
  • Company Details
  • Product Portfolio Analysis
  • Company's Segmental Share Analysis
  • Revenue Y-O-Y Comparison (2022-2024)

Key Company Profiles

• Pegasystems Inc. (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Cerillion Technologies (UK)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Cognizant (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Ericsson (Sweden)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• IBM Corporation (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Oracle Corporation (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• ChikPea Inc. (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Comarch (Poland)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Fujitsu Limited (Japan)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Intellibuzz (India)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Amdocs (Israel)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• CSG Systems International (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• SAP (Germany)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Hewlett Packard Enterprise (HPE) (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Huawei (China)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Nokia (Finland)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Infosys Limited (India)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Wipro Limited (India)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments

Conclusion & Recommendations