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VoIPサービスの世界市場:産業分析・規模・シェア・成長・動向・予測 (2025- 2032年)

VoIP Services Market: Global Industry Analysis, Size, Share, Growth, Trends, and Forecast, 2025 - 2032


出版日
ページ情報
英文 169 Pages
納期
2~5営業日
カスタマイズ可能
価格
価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=144.06円
VoIPサービスの世界市場:産業分析・規模・シェア・成長・動向・予測 (2025- 2032年)
出版日: 2025年01月02日
発行: Persistence Market Research
ページ情報: 英文 169 Pages
納期: 2~5営業日
GIIご利用のメリット
  • 全表示
  • 概要
  • 目次
概要

主な洞察

  • VoIPサービスの市場規模 (2025年):1,669億4,790万
  • 市場規模の予測 (2032年):4,188億3,620万米ドル
  • 世界の市場成長率 (2025~2032年):CAGR 14.0%

市場成長の促進要因:

世界のVoIPサービスの市場を牽引している主な要因はいくつかあります。企業や個人の間で費用対効果の高い通信ソリューションに対する需要が高まっていることが市場の成長を後押ししています。5Gネットワークの展開など、インターネットインフラの技術的進歩がVoIPサービスの品質と信頼性を向上させ、市場拡大をさらに後押ししています。さらに、ユニファイドコミュニケーション (UC) システムやリモートワーク環境に対するニーズの高まりもVoIPサービスの採用を加速させています。AI主導の分析やコラボレーションツールとの統合といった革新的な機能の導入とともに、研究開発活動が強化され、さまざまなユーザー層に合わせたソリューションを提供することで市場の成長に寄与しています。

市場抑制要因:

有望な成長見通しにもかかわらず、VoIPサービス市場はセキュリティ上の懸念や規制の複雑さに関連する課題に直面しています。データ漏洩やVoIP詐欺などのサイバーセキュリティの脅威は、潜在的なユーザーを遠ざけ、市場拡大の妨げとなる可能性があります。さらに、従来の電話やOTTラットフォームなど、代替通信ソリューションが利用可能になったことで、VoIPサービスに対する競合が発生しています。インターネットインフラが不十分な地域では、通話品質に対する懸念がさらなる課題となります。このような問題に対処するには、高度なセキュリティプロトコルへの継続的な投資、法規制への対応、十分なサービスが提供されていない地域におけるインターネット接続の改善が必要です。

市場機会:

同市場は、モバイルVoIPサービスの採用拡大や、AIやブロックチェーンなどの先進技術の通信プラットフォームへの統合によって、大きな事業機会を得ています。現場と遠隔地の両方のニーズに応える堅牢なハイブリッド通信ソリューションの開発は、新たな消費者の嗜好に合致しています。新興市場におけるVoIPサービスの拡大は、スマートフォンとインターネットアクセスの普及に支えられており、大きな成長の可能性を秘めています。戦略的パートナーシップ、革新的技術への投資、カスタマイズ可能な通信パッケージの導入が、こうした機会を活用し、市場でのリーダーシップを維持するために不可欠です。

当レポートでは、世界のVoIPサービスの市場を調査し、市場の定義と概要、市場促進要因・抑制要因、各種動向、市場機会、課題、市場規模 (金額・一部数量) の推移・予測、各種区分・地域/主要国別の詳細分析、競合環境、主要企業のプロファイルなどをまとめています。

目次

第1章 エグゼクティブサマリー

第2章 市場概要

第3章 主要市場動向

  • 市場に影響を与える主な動向
  • VoIP技術のイノベーション/開発動向

第4章 価格分析

  • VoIPサービス別の価格分析
  • 平均価格分析ベンチマーク

第5章 世界のVoIPサービスの需要分析・予測

  • 市場規模の推移
  • 現在および将来の市場規模

第6章 市場背景

  • マクロ経済要因
  • 予測要因- 関連性と影響
  • バリューチェーン
  • COVID-19:影響評価
  • 市場力学
    • 推進要因
    • 抑制要因
    • 機会

第7章 世界のVoIPサービス市場の分析・予測:通話タイプ別

  • 市場規模の推移
  • 市場規模の分析・予測
    • 国際VoIP通話
    • 国内VoIP通話
  • 市場の魅力分析

第8章 世界のVoIPサービス市場の分析・予測:構成別

  • 市場規模の推移
  • 市場規模の分析・予測
    • コンピュータ間VoIP
    • コンピュータ・電話間VoIP
    • 電話間VoIP
  • 市場の魅力分析

第9章 世界のVoIPサービス市場の分析・予測:サービス別

  • 市場規模の推移
  • 市場規模の分析・予測
    • SIPトランキング
    • ホステッドIP PBX
    • マネージドIP PBX
    • その他
  • 市場の魅力分析

第10章 世界のVoIPサービス市場の分析・予測:エンドユーザー別

  • 市場規模の推移
  • 市場規模の分析・予測
    • 個人ユーザー
    • 法人ユーザー
  • 市場の魅力分析

第11章 世界のVoIPサービス市場の分析・予測:地域別

  • 市場規模の推移
  • 市場規模の分析・予測
    • 北米
    • ラテンアメリカ
    • 欧州
    • 東アジア
    • 南アジア太平洋
    • 中東・アフリカ
  • 市場の魅力分析

第12章 北米のVoIPサービス市場の分析・予測

  • 市場規模・動向分析
  • 市場規模予測
    • 通話タイプ別
    • 構成別
    • サービス別
    • エンドユーザー別
    • 国別
  • 市場の魅力分析
  • 市場動向
  • 主要参入企業:強度マッピング

第13章 ラテンアメリカのVoIPサービス市場の分析・予測

  • 市場規模・動向分析
  • 市場規模予測
    • 通話タイプ別
    • 構成別
    • サービス別
    • エンドユーザー別
    • 国別
  • 市場の魅力分析
  • 市場動向
  • 主要参入企業:強度マッピング

第14章 欧州のVoIPサービス市場の分析・予測

  • 市場規模・動向分析
  • 市場規模予測
    • 通話タイプ別
    • 構成別
    • サービス別
    • エンドユーザー別
    • 国別
  • 市場の魅力分析
  • 市場動向
  • 主要参入企業:強度マッピング

第15章 南アジア・太平洋地域のVoIPサービス市場の分析・予測

  • 市場規模・動向分析
  • 市場規模予測
    • 通話タイプ別
    • 構成別
    • サービス別
    • エンドユーザー別
    • 国別
  • 市場の魅力分析
  • 市場動向
  • 主要参入企業:強度マッピング

第16章 東アジアのVoIPサービス市場の分析・予測

  • 市場規模・動向分析
  • 市場規模予測
    • 通話タイプ別
    • 構成別
    • サービス別
    • エンドユーザー別
    • 国別
  • 市場の魅力分析
  • 市場動向
  • 主要参入企業:強度マッピング

第17章 中東・アフリカのVoIPサービス市場の分析・予測

  • 市場規模・動向分析
  • 市場規模予測
    • 通話タイプ別
    • 構成別
    • サービス別
    • エンドユーザー別
    • 国別
  • 市場の魅力分析
  • 市場動向
  • 主要参入企業:強度マッピング

第18章 主要国分析:VoIPサービス市場

  • 米国
  • カナダ
  • ドイツ
  • 英国
  • フランス
  • イタリア
  • スペイン
  • ロシア
  • 中国
  • 日本
  • 韓国
  • インド
  • インドネシア
  • マレーシア
  • オーストラリア&ニュージーランド
  • GCC諸国
  • トルコ
  • 北アフリカ
  • 南アフリカ

第19章 市場構造分析

  • 企業ティア別の市場分析
  • 主要企業の市場シェア分析
  • 市場プレゼンス分析

第20章 競合分析

  • 競合ダッシュボード
  • 競合ベンチマーク
  • 競合の詳細
    • Vonage Holdings Corporation
    • 8x8 Inc.
    • ShoreTel Nextiva Inc.
    • RingCentral Inc.
    • West Corporation
    • Verizon Communications Inc.
    • Thinking Phone Networks Inc.
    • Inphonex LLC
    • Phone Power LLC
    • Grasshopper

第21章 仮定と頭字語

第22章 調査手法

目次
Product Code: PMRREP4710

Persistence Market Research has recently published an extensive report on the global VoIP Services Market. This report offers a comprehensive analysis of the key market dynamics, including drivers, trends, opportunities, and challenges, providing deep insights into the market structure.

Key Insights:

  • VoIP Services Market Size (2025E): USD 166,947.90 Mn
  • Projected Market Value (2032F): USD 418,836.20 Mn
  • Global Market Growth Rate (CAGR 2025 to 2032): 14.0%

VoIP Services Market - Report Scope:

The VoIP Services Market encompasses a variety of communication services delivered over the internet, enabling voice, video, and messaging solutions. These services are designed to offer cost efficiency, flexibility, and enhanced communication quality, catering to a broad range of consumers, including enterprises, small businesses, and individual users. The market serves diverse segments, including hosted VoIP, managed VoIP, and residential VoIP services. Growth is driven by increasing adoption of cloud-based solutions, advancements in internet connectivity, and the expanding application of VoIP across various industries, including IT, healthcare, and retail.

Market Growth Drivers:

Several key factors are driving the global VoIP Services Market. The rising demand for cost-effective communication solutions among businesses and individuals boosts the market's growth. Technological advancements in internet infrastructure, such as the rollout of 5G networks, have improved the quality and reliability of VoIP services, further fueling market expansion. Additionally, the growing need for unified communication systems and remote work environments accelerates the adoption of VoIP services. Enhanced research and development activities, along with the introduction of innovative features such as AI-driven analytics and integration with collaboration tools, contribute to market growth by offering tailored solutions for different user segments.

Market Restraints:

Despite promising growth prospects, the VoIP Services Market faces challenges related to security concerns and regulatory complexities. Cybersecurity threats, such as data breaches and VoIP fraud, can deter potential users and hinder market expansion. Additionally, the availability of alternative communication solutions, such as traditional telephony and OTT (over-the-top) platforms, presents competition to VoIP services. Concerns about call quality in regions with inadequate internet infrastructure pose additional challenges. Addressing these issues requires ongoing investment in advanced security protocols, regulatory compliance, and the improvement of internet connectivity in underserved regions.

Market Opportunities:

The market presents significant opportunities driven by the increasing adoption of mobile VoIP services and the integration of advanced technologies, such as AI and blockchain, into communication platforms. The development of robust hybrid communication solutions catering to the needs of both on-site and remote workforces aligns with emerging consumer preferences. The expansion of VoIP services in emerging markets, supported by the growing penetration of smartphones and internet access, offers substantial growth potential. Strategic partnerships, investments in innovative technologies, and the introduction of customizable communication packages are essential for capitalizing on these opportunities and maintaining market leadership.

Key Questions Answered in the Report:

  • What are the primary factors driving the growth of the VoIP Services Market globally?
  • Which types and applications of VoIP services are leading the adoption in various industries?
  • How are technological advancements influencing the competitive landscape of the VoIP Services Market?
  • Who are the key players in the VoIP Services Market, and what strategies are they employing to stay competitive?
  • What are the emerging trends and future prospects in the global VoIP Services Market?

Competitive Intelligence and Business Strategy:

Leading players in the global VoIP Services Market, including Vonage, RingCentral, and 8x8, focus on innovation, product differentiation, and strategic collaborations to gain a competitive edge. These companies invest in R&D to develop advanced VoIP solutions and explore new features such as enhanced security, analytics, and seamless integration with other software tools. Collaborations with telecom providers, cloud service companies, and IT vendors facilitate market access and promote adoption of VoIP services. Emphasis on user education, high-quality services, and comprehensive marketing strategies fosters market growth and enhances brand loyalty in the evolving VoIP Services Market landscape.

Key Companies Profiled:

  • Vonage Holdings Corporation
  • 8x8 Inc.
  • ShoreTel Nextiva Inc.
  • RingCentral Inc.
  • West Corporation
  • Verizon Communications Inc.
  • Thinking Phone Networks Inc.
  • Inphonex LLC
  • Phone Power LLC
  • Grasshopper

Key Segments of VoIP Services Market Industry Research

By Call Type:

  • International VoIP Call
  • Domestic VoIP Call

By Configuration:

  • Computer-to-Computer VoIP
  • Computer-to-Phone VoIP
  • Phone-to-Phone VoIP

By Service:

  • SIP Trunking
  • Hosted IP PBX
  • Managed IP PBX
  • Others

By End User:

  • Individual User
  • Corporate User

Region:

  • North America
  • Latin America
  • Europe
  • East Asia
  • South Asia Pacific
  • Middle East and Africa

Table of Contents

1. Executive Summary

  • 1.1. Global Market Outlook
  • 1.2. Demand Side Trends
  • 1.3. Supply Side Trends
  • 1.4. Analysis and Recommendations

2. Market Overview

  • 2.1. Market Coverage / Taxonomy
  • 2.2. Market Definition / Scope / Limitations

3. Key Market Trends

  • 3.1. Key Trends Impacting the Market
  • 3.2. VoIP Technology Innovation / Development Trends

4. Pricing Analysis

  • 4.1. Pricing Analysis, By VoIP Services
  • 4.2. Average Pricing Analysis Benchmark

5. Global VoIP Services Market Demand (Value in US$ Mn) Analysis 2020 - 2024 and Forecast, 2025 - 2032

  • 5.1. Historical Market Value (US$ Mn) Analysis, 2020 - 2024
  • 5.2. Current and Future Market Value (US$ Mn) Projections, 2025 - 2032
    • 5.2.1. Y-o-Y Growth Trend Analysis
    • 5.2.2. Absolute $ Opportunity Analysis

6. Market Background

  • 6.1. Macro-Economic Factors
  • 6.2. Forecast Factors - Relevance & Impact
  • 6.3. Value Chain
  • 6.4. COVID-19 Crisis - Impact Assessment
    • 6.4.1. Current Statistics
    • 6.4.2. Short-Mid-Long Term Outlook
    • 6.4.3. Likely Rebound
  • 6.5. Market Dynamics
    • 6.5.1. Drivers
    • 6.5.2. Restraints
    • 6.5.3. Opportunities

7. Global VoIP Services Market Analysis 2020 - 2024 and Forecast 2025 - 2032, By Call Type

  • 7.1. Introduction / Key Findings
  • 7.2. Historical Market Size (US$ Mn) Analysis By Call Type, 2020 - 2024
  • 7.3. Current and Future Market Size (US$ Mn) Analysis and Forecast By Call Type, 2025 - 2032
    • 7.3.1. International VoIP Call
    • 7.3.2. Domestic VoIP Call
  • 7.4. Market Attractiveness Analysis By Call Type

8. Global VoIP Services Market Analysis 2020 - 2024 and Forecast 2025 - 2032, by Configuration

  • 8.1. Introduction / Key Findings
  • 8.2. Historical Market Size (US$ Mn) Analysis By Configuration, 2020 - 2024
  • 8.3. Current and Future Market Size (US$ Mn) Analysis and Forecast By Configuration, 2025 - 2032
    • 8.3.1. Computer-to-Computer VoIP
    • 8.3.2. Computer-to-Phone VoIP
    • 8.3.3. Phone-to-Phone VoIP
  • 8.4. Market Attractiveness Analysis By Configuration

9. Global VoIP Services Market Analysis 2020 - 2024 and Forecast 2025 - 2032, By Service

  • 9.1. Introduction / Key Findings
  • 9.2. Historical Market Size (US$ Mn) Analysis By Service, 2020 - 2024
  • 9.3. Current and Future Market Size (US$ Mn) Analysis and Forecast By Service, 2025 - 2032
    • 9.3.1. SIP Trunking
    • 9.3.2. Hosted IP PBX
    • 9.3.3. Managed IP PBX
    • 9.3.4. Others
  • 9.4. Market Attractiveness Analysis By Service

10. Global VoIP Services Market Analysis 2020 - 2024 and Forecast 2025 - 2032, By End User

  • 10.1. Introduction / Key Findings
  • 10.2. Historical Market Size (US$ Mn) Analysis By End User, 2020 - 2024
  • 10.3. Current and Future Market Size (US$ Mn) Analysis and Forecast By End User, 2025 - 2032
    • 10.3.1. Individual User
    • 10.3.2. Corporate User
  • 10.4. Market Attractiveness Analysis By End User

11. Global VoIP Services Market Analysis 2020 - 2024 and Forecast 2025 - 2032, by Region

  • 11.1. Introduction / Key Findings
  • 11.2. Historical Market Size (US$ Mn) Analysis By Region, 2020 - 2024
  • 11.3. Current and Future Market Size (US$ Mn) Analysis and Forecast By Region, 2025 - 2032
    • 11.3.1. North America
    • 11.3.2. Latin America
    • 11.3.3. Europe
    • 11.3.4. East Asia
    • 11.3.5. South Asia Pacific
    • 11.3.6. Middle East and Africa
  • 11.4. Market Attractiveness Analysis By Region

12. North America VoIP Services Market Analysis 2020 - 2024 and Forecast 2025 - 2032

  • 12.1. Introduction
  • 12.2. Historical Market Size (US$ Mn) Trend Analysis By Market Taxonomy, 2020 - 2024
  • 12.3. Current and Future Market Size (US$ Mn) Forecast By Market Taxonomy, 2025 - 2032
    • 12.3.1. By Call Type
    • 12.3.2. By Configuration
    • 12.3.3. By Service
    • 12.3.4. By End User
    • 12.3.5. By Country
      • 12.3.5.1. U.S.
      • 12.3.5.2. Canada
  • 12.4. Market Attractiveness Analysis
    • 12.4.1. By Call Type
    • 12.4.2. By Configuration
    • 12.4.3. By Service
    • 12.4.4. By End User
    • 12.4.5. By Country
  • 12.5. Market Trends
  • 12.6. Key Market Participants - Intensity Mapping

13. Latin America VoIP Services Market Analysis 2020 - 2024 and Forecast 2025 - 2032

  • 13.1. Introduction
  • 13.2. Historical Market Size (US$ Mn) Trend Analysis By Market Taxonomy, 2020 - 2024
  • 13.3. Current and Future Market Size (US$ Mn) Forecast By Market Taxonomy, 2025 - 2032
    • 13.3.1. By Call Type
    • 13.3.2. By Configuration
    • 13.3.3. By Service
    • 13.3.4. By End User
    • 13.3.5. By Country
      • 13.3.5.1. Brazil
      • 13.3.5.2. Mexico
      • 13.3.5.3. Rest of Latin America
  • 13.4. Market Attractiveness Analysis
    • 13.4.1. By Call Type
    • 13.4.2. By Configuration
    • 13.4.3. By Service
    • 13.4.4. By End User
    • 13.4.5. By Country

14. Europe VoIP Services Market Analysis 2020 - 2024 and Forecast 2025 - 2032

  • 14.1. Introduction
  • 14.2. Historical Market Size (US$ Mn) Trend Analysis By Market Taxonomy, 2020 - 2024
  • 14.3. Current and Future Market Size (US$ Mn) Forecast By Market Taxonomy, 2025 - 2032
    • 14.3.1. By Call Type
    • 14.3.2. By Configuration
    • 14.3.3. By Service
    • 14.3.4. By End User
    • 14.3.5. By Country
      • 14.3.5.1. Germany
      • 14.3.5.2. Italy
      • 14.3.5.3. France
      • 14.3.5.4. U.K.
      • 14.3.5.5. Spain
      • 14.3.5.6. BENELUX
      • 14.3.5.7. Russia
      • 14.3.5.8. Rest of Europe
  • 14.4. Market Attractiveness Analysis
    • 14.4.1. By Call Type
    • 14.4.2. By Configuration
    • 14.4.3. By Service
    • 14.4.4. By End User
    • 14.4.5. By Country

15. South Asia & Pacific VoIP Services Market Analysis 2020 - 2024 and Forecast 2025 - 2032

  • 15.1. Introduction
  • 15.2. Historical Market Size (US$ Mn) Trend Analysis By Market Taxonomy, 2020 - 2024
  • 15.3. Current and Future Market Size (US$ Mn) Forecast By Market Taxonomy, 2025 - 2032
    • 15.3.1. By Call Type
    • 15.3.2. By Configuration
    • 15.3.3. By Service
    • 15.3.4. By End User
    • 15.3.5. By Country
      • 15.3.5.1. India
      • 15.3.5.2. Indonesia
      • 15.3.5.3. Malaysia
      • 15.3.5.4. Singapore
      • 15.3.5.5. Australia & New Zealand
      • 15.3.5.6. Rest of South Asia and Pacific
  • 15.4. Market Attractiveness Analysis
    • 15.4.1. By Call Type
    • 15.4.2. By Configuration
    • 15.4.3. By Service
    • 15.4.4. By End User
    • 15.4.5. By Country

16. East Asia VoIP Services Market Analysis 2020 - 2024 and Forecast 2025 - 2032

  • 16.1. Introduction
  • 16.2. Historical Market Size (US$ Mn) Trend Analysis By Market Taxonomy, 2020 - 2024
  • 16.3. Current and Future Market Size (US$ Mn) Forecast By Market Taxonomy, 2025 - 2032
    • 16.3.1. By Call Type
    • 16.3.2. By Configuration
    • 16.3.3. By Service
    • 16.3.4. By End User
    • 16.3.5. By Country
      • 16.3.5.1. China
      • 16.3.5.2. Japan
      • 16.3.5.3. South Korea
  • 16.4. Market Attractiveness Analysis
    • 16.4.1. By Call Type
    • 16.4.2. By Configuration
    • 16.4.3. By Service
    • 16.4.4. By End User
    • 16.4.5. By Country

17. Middle East and Africa VoIP Services Market Analysis 2020 - 2024 and Forecast 2025 - 2032

  • 17.1. Introduction
  • 17.2. Historical Market Size (US$ Mn) Trend Analysis By Market Taxonomy, 2020 - 2024
  • 17.3. Current and Future Market Size (US$ Mn) Forecast By Market Taxonomy, 2025 - 2032
    • 17.3.1. By Call Type
    • 17.3.2. By Configuration
    • 17.3.3. By Service
    • 17.3.4. By End User
    • 17.3.5. By Country
      • 17.3.5.1. GCC Countries
      • 17.3.5.2. Turkey
      • 17.3.5.3. South Africa
      • 17.3.5.4. Rest of Middle East and Africa
  • 17.4. Market Attractiveness Analysis
    • 17.4.1. By Call Type
    • 17.4.2. By Configuration
    • 17.4.3. By Service
    • 17.4.4. By End User
    • 17.4.5. By Country

18. Key Countries Analysis- VoIP Services Market

  • 18.1. U.S. VoIP Services Market Analysis
    • 18.1.1. By Call Type
    • 18.1.2. By Configuration
    • 18.1.3. By Service
    • 18.1.4. By End User
  • 18.2. Canada VoIP Services Market Analysis
    • 18.2.1. By Call Type
    • 18.2.2. By Configuration
    • 18.2.3. By Service
    • 18.2.4. By End User
  • 18.3. Germany VoIP Services Market Analysis
    • 18.3.1. By Call Type
    • 18.3.2. By Configuration
    • 18.3.3. By Service
    • 18.3.4. By End User
  • 18.4. U.K. VoIP Services Market Analysis
    • 18.4.1. By Call Type
    • 18.4.2. By Configuration
    • 18.4.3. By Service
    • 18.4.4. By End User
  • 18.5. France VoIP Services Market Analysis
    • 18.5.1. By Call Type
    • 18.5.2. By Configuration
    • 18.5.3. By Service
    • 18.5.4. By End User
  • 18.6. Italy VoIP Services Market Analysis
    • 18.6.1. By Call Type
    • 18.6.2. By Configuration
    • 18.6.3. By Service
    • 18.6.4. By End User
  • 18.7. Spain VoIP Services Market Analysis
    • 18.7.1. By Call Type
    • 18.7.2. By Configuration
    • 18.7.3. By Service
    • 18.7.4. By End User
  • 18.8. Russia VoIP Services Market Analysis
    • 18.8.1. By Call Type
    • 18.8.2. By Configuration
    • 18.8.3. By Service
    • 18.8.4. By End User
  • 18.9. China VoIP Services Market Analysis
    • 18.9.1. By Call Type
    • 18.9.2. By Configuration
    • 18.9.3. By Service
    • 18.9.4. By End User
  • 18.10. Japan VoIP Services Market Analysis
    • 18.10.1. By Call Type
    • 18.10.2. By Configuration
    • 18.10.3. By Service
    • 18.10.4. By End User
  • 18.11. South Korea VoIP Services Market Analysis
    • 18.11.1. By Call Type
    • 18.11.2. By Configuration
    • 18.11.3. By Service
    • 18.11.4. By End User
  • 18.12. India VoIP Services Market Analysis
    • 18.12.1. By Call Type
    • 18.12.2. By Configuration
    • 18.12.3. By Service
    • 18.12.4. By End User
  • 18.13. Indonesia VoIP Services Market Analysis
    • 18.13.1. By Call Type
    • 18.13.2. By Configuration
    • 18.13.3. By Service
    • 18.13.4. By End User
  • 18.14. Malaysia VoIP Services Market Analysis
    • 18.14.1. By Call Type
    • 18.14.2. By Configuration
    • 18.14.3. By Service
    • 18.14.4. By End User
  • 18.15. Australia & New Zealand VoIP Services Market Analysis
    • 18.15.1. By Call Type
    • 18.15.2. By Configuration
    • 18.15.3. By Service
    • 18.15.4. By End User
  • 18.16. GCC Countries VoIP Services Market Analysis
    • 18.16.1. By Call Type
    • 18.16.2. By Configuration
    • 18.16.3. By Service
    • 18.16.4. By End User
  • 18.17. Turkey VoIP Services Market Analysis
    • 18.17.1. By Call Type
    • 18.17.2. By Configuration
    • 18.17.3. By Service
    • 18.17.4. By End User
  • 18.18. Northern Africa VoIP Services Market Analysis
    • 18.18.1. By Call Type
    • 18.18.2. By Configuration
    • 18.18.3. By Service
    • 18.18.4. By End User
  • 18.19. South Africa VoIP Services Market Analysis
    • 18.19.1. By Call Type
    • 18.19.2. By Configuration
    • 18.19.3. By Service
    • 18.19.4. By End User

19. Market Structure Analysis

  • 19.1. Market Analysis by Tier of Companies
  • 19.2. Market Share Analysis of Top Players
  • 19.3. Market Presence Analysis

20. Competition Analysis

  • 20.1. Competition Dashboard
  • 20.2. Competition Benchmarking
  • 20.3. Competition Deep Dive
    • 20.3.1. Vonage Holdings Corporation
      • 20.3.1.1. Business Overview
      • 20.3.1.2. Solution Portfolio
      • 20.3.1.3. Profitability by Market Segments (Business Segments/Region)
      • 20.3.1.4. Key Strategy & Developments
    • 20.3.2. 8x8 Inc.
      • 20.3.2.1. Business Overview
      • 20.3.2.2. Solution Portfolio
      • 20.3.2.3. Profitability by Market Segments (Business Segments/Region)
      • 20.3.2.4. Key Strategy & Developments
    • 20.3.3. ShoreTel Nextiva Inc.
      • 20.3.3.1. Business Overview
      • 20.3.3.2. Solution Portfolio
      • 20.3.3.3. Profitability by Market Segments (Business Segments/Region)
      • 20.3.3.4. Key Strategy & Developments
    • 20.3.4. RingCentral Inc.
      • 20.3.4.1. Business Overview
      • 20.3.4.2. Solution Portfolio
      • 20.3.4.3. Profitability by Market Segments (Business Segments/Region)
      • 20.3.4.4. Key Strategy & Developments
    • 20.3.5. West Corporation
      • 20.3.5.1. Business Overview
      • 20.3.5.2. Solution Portfolio
      • 20.3.5.3. Profitability by Market Segments (Business Segments/Region)
      • 20.3.5.4. Key Strategy & Developments
    • 20.3.6. Verizon Communications Inc.
      • 20.3.6.1. Business Overview
      • 20.3.6.2. Solution Portfolio
      • 20.3.6.3. Profitability by Market Segments (Business Segments/Region)
      • 20.3.6.4. Key Strategy & Developments
    • 20.3.7. Thinking Phone Networks Inc.
      • 20.3.7.1. Business Overview
      • 20.3.7.2. Solution Portfolio
      • 20.3.7.3. Profitability by Market Segments (Business Segments/Region)
      • 20.3.7.4. Key Strategy & Developments
    • 20.3.8. Inphonex LLC
      • 20.3.8.1. Business Overview
      • 20.3.8.2. Solution Portfolio
      • 20.3.8.3. Profitability by Market Segments (Business Segments/Region)
      • 20.3.8.4. Key Strategy & Developments
    • 20.3.9. Phone Power LLC
      • 20.3.9.1. Business Overview
      • 20.3.9.2. Solution Portfolio
      • 20.3.9.3. Profitability by Market Segments (Business Segments/Region)
      • 20.3.9.4. Key Strategy & Developments
    • 20.3.10. Grasshopper
      • 20.3.10.1. Business Overview
      • 20.3.10.2. Solution Portfolio
      • 20.3.10.3. Profitability by Market Segments (Business Segments/Region)
      • 20.3.10.4. Key Strategy & Developments

21. Assumptions and Acronyms Used

22. Research Methodology